Black Friday Offer! Save 10% on 2018 tours when you book before 28th November

*Applicable for bookings made 22 - 28 Nov 2017 on all tours (EXCLUDING Iceland’s Magical Northern Lights, The Northern Lights of Finland and Adventure to Antarctica) departing 1 Jan 2018 - 31 Dec 2018. Offers are not valid on group or existing bookings, and not combinable with any other offer. Other restrictions may apply. Offer may be withdrawn at any time. Call for details.

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Collette is a fully bonded Tour Operator licensed by the Civil Aviation Authority (CAA).  We hold an Air Travel Organiser's Licence issued by the Civil Aviation Authority (ATOL number 6639). When you buy an ATOL protected flight or flight inclusive holiday* from us, you will receive an ATOL Certificate. This lists the flight, accommodation, car hire and/or other services that are financially protected, where you can get information on what this means for you, and who to contact if things go wrong. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).

*The flights and flight-inclusive holidays we arrange are ATOL protected providing they are made available in the UK. For further information visit the ATOL website at www.atol.org.uk.

We are a member of ABTA (ABTA number W050X). If your holiday does not include flights, ABTA will financially protect your holiday by ensuring you receive a refund or, if your arrangements include return travel to the UK (other than flights) you are returned to the UK in the event that your holiday cannot be provided as a result of our insolvency. Please go to www.abta.com for a copy of the guide to ABTA's scheme of Financial Protection.

ABTA and ABTA members help holiday makers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA's Code of Conduct.

For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint (see clause 14), contact ABTA at 30 Park Street, London, SE1 9EQ or see www.abta.com.

The Foreign & Commonwealth Office (FCO) provides travel advice on destinations, which includes information on passports, visas, health, safety, security and more. Please visit www.gov.uk/foreign-travel-advice.

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