AU
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Tour Types
- Classic
- Exploration
- Faith
- Cruising
- Spotlights
Enjoy a refined take on the art of group travel.
Experience true adventures on these Collette small group tours.
Set out on an inspiring journey on these faith-based travel experiences.
Explore the world's most beautiful waterways.
Come to know your destination during a single-hotel stay.
Your Tour at a Glance
Stay
Meals
Tour Activity Level
The activity level for this tour:
1
2
3
4
You’re a leisurely traveller. You like to discover the energy of a new place, but typically take it easy. You can handle at least one flight of stairs, board a coach, and walk for 15-30 minutes at a time with little difficulty.
You like a balanced approach to travel. You feel confident walking at least 30-45 minutes at a time over a variety of terrains – from cobblestones streets to easy straightaways to a couple hills or flights of stairs. You’re comfortable walking a few city blocks at a time, but need some time to unwind and relax.
You’re an on-the-go traveller. You don’t want to miss a thing, so walking and standing for longer periods of time (1-2 hours) isn’t a big deal. You can navigate hills and uneven ground, climb into various modes of transport (tuk-tuk, cable car, zodiac, etc.), and could possibly anticipate changes in elevation. You can expect some longer days balanced with free time to recharge or set out on your own adventure.
You’re ready to seize the day, whatever it may bring. You lead an active life at home (walking, biking, and hiking are things you may enjoy) and few thousand steps a day isn’t out of the norm. You can handle longer walking tours (more than 90 minutes), traversing dusty or uneven terrain, standing for periods of time, varying altitudes and temperatures, and don’t mind being on the go with some early starts, late-night experiences, and full days. Unfortunately, this level is not appropriate for individuals who use wheelchairs or walkers.
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Special Offers Disclaimer
Use source code "SAVEMAY" for savings. Offer valid on new bookings only made between 16/05/2023 – 31/05/2023. Offer valid on new bookings only and can expire earlier due to space or inventory availability. Savings amount will vary by tour and departure date, and is only available on select departures. Space is on a first come, first served basis. Offers are not valid on group, existing bookings or combinable with any other offer. Other restrictions may apply. Promotional pricing may remain in effect after the expiration date.
See Our Collette Travelers on Tour
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Traveller Reviews
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Review on 05/27/2023
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Tour
Tour manager was unorganized and not friendly. It felt like she was under a lot of stress to handle 40+ people and tried to rush things along. Constant changes in itinerary and meeting times were confusing. When things went wrong (eg, hotel porter damaged suitcase), tour manager would not help resolve the problem. It was lucky this tour had an additional Collette representative (Marwan) who helped the tour manager out. Otherwise, the rating would be 1 star.
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Review on 05/27/2023
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Tour guide in Egypt was Excellent- Sahar was professional knowledgeable, has a wonderful passion towards her job, her country and her tour guests. She managed a group of 42 with ease , helped all, kept a good pace and was extremely organized.. One of the best guides I ever had. I travel alot maybe 3-4 big trips a year. She was exceptional.!!!!!! 5 STARS PLUS PLUS PLUS Tour guide in Jordan was exact opposite , 0 STARS, 000- his name redwan was unprofessional, rude, negative towards his country , stated Jordanians were lazy, spoke about himself and even expressed that only reason he became a tour guide was because of the money.... and that clearly showed- he was completely disengaged , never helped anyone , never gave us detailed info on any place me visited. At Petra he left us all to go on our own- my friends and my self hooked up with a Viking tour guide and learned from him - later hooked up with a lovely private tour guide who explained more - she felt bad for us and said he must be new - If so he either needs a lot more training or to be released from his job which he clearly is not interested in. We were a very small group when we went to Jordan aprox 11 people - easy to manage apparently he left us to make our way to the boarder we were going on to Israel, He did not come with us - It was a total debacle he apparently purchased a group visa when we all arrived - when we reached the boarder we needed individual visas ....Lucky for us we met a very nice GATE ONE tour guide waiting for his folks to come , he made the time to help us talk to the officials so that we did not have to purchase another visa and helped us exit the country where we had a tour guide on the Israeli side waiting for us . Renwan was so bad that no one wanted to tip him , maybe 1 person who gave him very little, but Redwan ran out so fast that another person never had a chance to give him anything . EVERYONE tipped the driver - All in All Redwin did not ruin the trip for us except for the drama at the boarder, we ALL strongly believe we should make you aware of this guides behavior so that he does not ruin the wonderful reputation Collette has in the travel industry
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Review on 05/26/2023
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Sahar Hammad was wonderful. The tour manager Radwine for the Jordan extension was horrible
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Review on 04/19/2023
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The accommodation s on the boat was poor and Cairos hotel on the first leg of the trip was mostly closed .
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Review on 04/18/2023
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Temple of Karnak. Seeing that first most impressive temple was awesome!! Nothing compares to it.
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Review on 04/12/2023
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Suject matter was outstanding
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Review on 04/12/2023
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Food disappointing. Travel schedule very strenuous.
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Review on 04/09/2023
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The hotels we stayed at and specifically the Nile River Boat was substandard. The boat smelled like mildew and was not very clean. The last stay at the Intercontinental in Cairo looked nice on the outside and then they had us stay at the oldest tower with stained furniture. Same in Aswan, we were led to the old part of the hotel. Our shower did not even work and we had to call maintenance. The air travel within Egypt was ridiculous. Why did we need to take the first flight every time? The early mornings were brutal and I can understand that would be necessary on some days (to be first to the Valley of the Kings for example) but on other days it seemed arbitrary. The itinerary could be more efficient. We should have gone straight from Abu Simbel back to Cairo for example. Additionally, our tour manager withheld information. When we asked him questions he would say, I'm going to discuss that at a later time. This was not how our tour manager was on our Canadian Rockies tour. His name was Daniel and he happily answered all our questions and was teaching us the entire time. On a positive note, I would say that the coaches were very nice and clean. I would also say that they handled the large group in the airport well. We felt safe with our armed guards.
Hello, thank you for sharing your experience with us regarding your tour to Egypt. We have forwarded your feedback to our Traveler Relations team and the member of the team will reach out to you to discuss your specific issues and concerns. Your feedback is very important to us, we appreciate your patience as we work to resolve your issues.
Collette Support -
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Review on 04/05/2023
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Tour
Lots of waste time. There was no need to travel by plane back and forth in the same day. Tour could have been shorter by at least a couple of days.
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Review on 04/05/2023
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Tour
Very fast paced trip. Maybe extend it a couple of days and have a "sea day" rest and easy day to catch up on sleep and enjoy the culture of the area. Favorite place was Jordan, Mt. Nebo and Petra. Amazing.
We are pleased to hear you had a great time on our Treasures of Egypt tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
Collette Support -
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Review on 04/05/2023
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Tour
Too many moves and average accommodations
Thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team and the member of the team will reach out to you to discuss your specific issues and concerns. Your feedback is very important to us, we appreciate your patience as we work to resolve your issues.
Collette Support -
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Review on 03/29/2023
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Tour
We had a great time. Randa our tour guide made it extra special. We had busy days seeing as much of this fascinating country as possible.
We are pleased to hear you had a great time on our Treasures of Egypt tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
Collette Support -
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Review on 03/29/2023
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Tour
The tour was well organized, the sites were spectacular, our group was friendly and our guides were helpful and knowledgeable. My most memorable experience was the Valley of the Kings where we entered tombs and saw beautiful hieroglyphics and King Tut’s mummy.
We are pleased to hear you had a great time on our Treasures of Egypt tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
Collette Support -
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Review on 03/29/2023
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Tour
Randa our tour guide made my whole experience memorable. Her wealth of knowledge is astounding and her warm and caring personality made the whole tour a trip of a lifetime. Collette is very lucky to have her on staff. I would recommend this tour to anyone, it was magical. Thank you Collette!
We are pleased to hear you had a great time on our Treasures of Egypt tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
Collette Support -
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Review on 03/29/2023
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Tour
This is now the 2nd survey I've filled out and it will not be as kind as the first. I was very disappointed in two of our hotel accommodations. The first place in Cairo the consigner sent me to Alli Babba's gift shop on the first floor to mail 3 postcards I had already purchased. All they needed were stamps. he charged me 15 US dollars to mail them. They were never sent and I have 3 very disappointed grandchildren. He didn't just rip me off he stole from me. In Aswan were waited nearly 4 hours in the lobby before we were given our rooms. That was more time then we spent at the pyramids, more time then we were allowed at the Valley of the Kings. More time then we spent at Petra what a Hugh scheduling blunder on Collette's part. Plus the staff was rude and not at all accommodating. None of the three swimming pools in our building even had water in them, and we were forced to walk to the next building. When we got to the Dead Sea, it was already dusk and we were able to go down to the water and big disappointment and another scheduling blunder on Collettes part. Also I've requested that someone call me, that hasn't happened yet. Why not?
Thank you for sharing your experience with us. We have forwarded your feedback to our Traveler Relations team and the member of the team will reach out to you to discuss your specific issues and concerns. Your feedback is very important to us, we appreciate your patience as we work to resolve your issues.
Collette Support -
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Review on 03/29/2023
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Tour
Tour guide was the very best. Hotels weren’t ready for us, especially when arriving in Cairo after long flights. Boat on Nike cruise had outdated furnishing and dangerous bathrooms, plus no Internet in cabins. Internal flights had us sitting in the last two rows of the airplanes every time. Without the fabulous tour guide, we would give this trip a one.
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Review on 03/18/2023
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All tours, accommodations and staff were uniformly excellent: we saw all of Egypt with great efficiency, convenience, and luxury. The greatest asset to the tour was Ronda, the tour manager / guide. She was knowledgable, kind, efficient, well-organized and, as a trained archaeologist, was an expert in Egyptian antiquities and sites. We realized the depth of her knowledge when someone asked a question: her answers were always deep, detailed and very good-spirited. She was the best possible interpreter anyone could have of Egyptian art, culture, and history. She said her goal was to make everyone on her tour into an ambassador for Egypt and she achieved that goal splendidly! We cannot imagine a better tour guide than she! We would like to return and take her tour all over again.
We are pleased to hear you had a great time on our Treasures of Egypt tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
Collette Support -
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Review on 03/02/2023
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Tour
Husband caught Covid on trip
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Review on 03/02/2023
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Tour
Early mornings. Our wake up times ranged from 2:00am to 5:00am. Everyone on the tour complained about exhaustion and lack of sleep. Almost all our meals were at the hotel buffet.We were so exhausted that we only had the energy to eat at the hotel for meals we could have had at local restaurants and cafes. Some of the sites were uninteresting. Many on the tour commented, "we came all that way for this?" The lodgings were 4* and 5* but were run down and dated. Not the way I wanted to experience Egypt. On the positive side, the A-list/5 star sites were great. I appreciated that our tour manager arranged a private tour of Saqqara and Coptic Cairo for me. It was important for me to see those sites and I was the only one on the tour who wanted to go.
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Review on 03/01/2023
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Tour
Irresponsible covid management and scheduling
Hello, thank you for sharing your experience with us regarding your tour to Egypt. We have forwarded your feedback to our Traveler Relations team and the member of the team will reach out to you to discuss your specific issues and concerns. Your feedback is very important to us, we appreciate your patience as we work to resolve your issues.
Collette Support -
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Review on 03/01/2023
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Tour
11 people on my tour tested positive for covid and Collette did not isolate, quarantine, or remove the people from the tour. This caused Greg Overton a family member to get a severe case of covid. Because of the danger of getting covid and the severe reaction Greg had we decided it was not safe to proceed to Jordan with the group and we needed to get Greg home because he was having trouble walking and getting weaker. The rooms were very noisy and the trip was very tiring. I have traveled with Collette many times and this was the worst trip I’ve been on.
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Review on 03/01/2023
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Got sick and had to leave tour early
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Review on 05/13/2022
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Tour
Our guide Henry made the tour fun, interesting, educational and safe.
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Review on 05/13/2022
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Our guide Henry made the tour fun, interesting, educational and safe.
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Review on 05/13/2022
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Our guide Henry made the tour fun, interesting, educational and safe.
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Review on 05/13/2022
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Mainly our tour manager was outstanding!! He has worked with the antiquities department in Egypt and was a wealth of information. Henry has a wonderful sense of humor and really took care of us all!
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Review on 05/13/2022
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Mainly our tour manager was outstanding!! He has worked with the antiquities department in Egypt and was a wealth of information. Henry has a wonderful sense of humor and really took care of us all!
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Review on 05/13/2022
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Mainly our tour manager was outstanding!! He has worked with the antiquities department in Egypt and was a wealth of information. Henry has a wonderful sense of humor and really took care of us all!
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Review on 05/13/2022
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Tour
The tour itself was good. The visit to the alabaster shop was ok, but the cotton and essential oil shops were a rip-off. I bought a men's tee shirt at the cotton place and it shrank horribly when washed. The papyrus place was fair.
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Review on 05/13/2022
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The tour itself was good. The visit to the alabaster shop was ok, but the cotton and essential oil shops were a rip-off. I bought a men's tee shirt at the cotton place and it shrank horribly when washed. The papyrus place was fair.
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Review on 05/13/2022
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Tour
The tour itself was good. The visit to the alabaster shop was ok, but the cotton and essential oil shops were a rip-off. I bought a men's tee shirt at the cotton place and it shrank horribly when washed. The papyrus place was fair.
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Review on 05/13/2022
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Tour
Incredible attention was shown to all detail.
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Review on 05/13/2022
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Incredible attention was shown to all detail.
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Review on 05/13/2022
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Incredible attention was shown to all detail.
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Review on 05/13/2022
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Excellent guides were provided, good accommodations, tours, and other sites.
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Review on 05/13/2022
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Excellent guides were provided, good accommodations, tours, and other sites.
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Review on 05/13/2022
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Excellent guides were provided, good accommodations, tours, and other sites.
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Review on 05/13/2022
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Our tour guide Tarek was amazing and provided great info on Egypt and Egyptian customs that you won’t find in the documentaries on tv. We arrived early and he was gracious enough to take us to one of the newest museums in Cairo. I feel Tarek is always there to help you out and offer the best travel experiences. I had an awesome trip!!
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Review on 05/13/2022
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Our tour guide Tarek was amazing and provided great info on Egypt and Egyptian customs that you won’t find in the documentaries on tv. We arrived early and he was gracious enough to take us to one of the newest museums in Cairo. I feel Tarek is always there to help you out and offer the best travel experiences. I had an awesome trip!!
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Review on 05/13/2022
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Tour
Our tour guide Tarek was amazing and provided great info on Egypt and Egyptian customs that you won’t find in the documentaries on tv. We arrived early and he was gracious enough to take us to one of the newest museums in Cairo. I feel Tarek is always there to help you out and offer the best travel experiences. I had an awesome trip!!
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Review on 05/13/2022
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Tour
The quality of accommodations and the outstanding Tour Manager, Khaled Lofty
We are so happy to hear you had a wonderful time on tour with us! We will be sure to share your kind words with Khaled. We look forward to traveling with you again soon.
Collette Support -
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Review on 05/13/2022
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Tour
The quality of accommodations and the outstanding Tour Manager, Khaled Lofty
We are so happy to hear you had a wonderful time on tour with us! We will be sure to share your kind words with Khaled. We look forward to traveling with you again soon.
Collette Support -
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Review on 05/13/2022
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Tour
The quality of accommodations and the outstanding Tour Manager, Khaled Lofty
We are so happy to hear you had a wonderful time on tour with us! We will be sure to share your kind words with Khaled. We look forward to traveling with you again soon.
Collette Support -
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Absolutely perfect in all ways.
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Best trip ever!
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Tour
Every day was different and spectacular. Valley of the Kings, the Cairo Museum, the boat trip on the Nile, tour of Luxor.
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Educated and informative guides, bus drivers were exceptional, personalized service, excellent hotels and food. Egypt was so impressive with their awesome monuments, history and people. Highly recommend a trip to Egypt!
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Tour
Excellent food, five-star accommodations, friendly travel companions, and an indomitable tour manager. Sahar kept us all involved and taught us so much about Egyptian history. Her knowledge as an Egyptologist and archaeologists helped us appreciate what we were seeing as we toured the various archaeological sites.
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All logistics were well handled— and this trip had a lot of moving parts! ALL accommodations were excellent. Tarek was great. Corona was not your fault, but I was a bit surprised Collette did not notify us of Joes positive test when you found out. With “positive test from Egypt traveler” making the front page of the local paper, there was some scrambling here.😬 I already mentioned, in the first survey, the huge mess the Cairo Light Show turned into because of traffic. Much as you like that restaurant, you need to find another fun place CLOSER to the Pyramids, it took 1hr 45 min to get there so dinner was a whirlwind. Oh and water needs to be an INCLUDED part of the meal.😬
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This is the second time I have done this same survey!
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Collette is my go to tour company for my future trips!
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Service
This was my fourth trip with Collette and I was not disappointed. Collette did another great job planning and executing my recent trip to Egypt. From ensuring my flight requests, to top hotels, to the pace of the land tours, it was spot on. I greatly appreciate the level of care given to obtain our tour guides/managers. Tarek’s knowledge of history and passion for his homeland made for an awesome trip. Steps taken by Collette and Egypt’s Tourism Security to ensure my safety made for a wonderful time.
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Excellent tour! Too many favorites to list.
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Our tour manger, Dina and her staff were outstanding.
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Our tour manager and staff were outstanding. Dina's knowledge of historical Egypt is amazing. I enjoyed each and everyday we spent with her.
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Tour
The Great Pyramids of Gaza. Valley of the Kings, the Cairo Museum and the Karnak Temple.
Thanks for sharing! We're glad you had a great time. We'd appreciate if you could share your experience, photos and, videos on our Facebook page: https://www.facebook.com/pg/GoCollette/reviews/ We appreciate you and look forward to traveling with you again soon.
Collette Support -
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Great guide (Henry). Well paced tour and very informative
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One of the best tours I have been on
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Tour
No glitches and very informative. Good pace and everything went great. No glitches and great tours. Ev
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Fantastic Egyptian guide
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Exceptioal guide
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D Temple discovery greatest
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Collette is the way to go
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The full service for the trip was excellent.
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Excellent price for the services I received. Tour guide Henry was the best.
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Very interesting tour.
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Trip was well organized and the tour guide (Dina) was great and very knowledgeable. We weren't that impressed with the two evening Light Shows we did as an optional tour. at different places. Thought they were too expensive and they weren't very impressive. Transportation was great, too.
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Tour
Visited too many temples, which seemed to be pretty much the same things to see.
Thank you for traveling with Collette on our Treasures of Egypt tour. We appreciate you taking the time to provide us with feedback on the tour. Your comments will be reviewed by our internal department managers so that the overall touring experience for our guests can be improved.
Collette Support -
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Every detail of our trip was well planned and executed. Excellent accommodations and transportation. The transfers were exceptional! Our tour manager was exceptional both in knowledge and service. Collette was responsive and easy to communicate with.
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Tour
Valley of the Kings. It was incredible to see the beauty and color of the hieroglyphs preserved for thousands of years!
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Handling delay in flight going was appreciated. All guides, bus drivers, were excellent. Hotels were very good. Boat cruise was the greatest!
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Tour
Learning about the history was terrific. Boat cruise was the best. What I didn’t care for was the constant approach of vendors and putting items in my bag and demanding money. And of course having to pay to use a bathroom. That caused me to not pay attention when leaving so I tripped and fell in Cairo. Fortunately not hurt.
Thank you for traveling with Collette on our Treasures of Egypt tour. We're happy to hear you enjoyed your tour! Your comments on the vendors will be reviewed by our internal department managers so that the overall touring experience for our guests can be improved.
Collette Support -
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good quality guides
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Tour
lots of excursions, and riding a camel !
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A few problems, but otherwise a tour of a lifetime.
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Service
Randa was an excellent tour manager. We felt confident with all the arrangements. It was nice to be promptly greeted at the airport by the Collette representative who took care of our vivas. We learned a great deal about Egypt thanks to our wonderful guide, Randa. The InterContinental Hotel in Cairo, however, didn't have our rooms ready upon our arrival. I was very tired that day and just wanted to get into the room. The hotel accommodations there were exceptional in all other aspects. We did have a couple of problems in Jordan. As soon as we got our baggage, a group of young men commandeered our bags and loaded them onto the van. They kept demanding tips even though we had already generously tipped them. They finally left, but I felt that we were accosted by them. When we were ready to leave Jordan, our ride wasn't there to take us to the airport. We finally went to the hotel desk to get a number to contact our Jordan tour manager. A driver arrived and we made our connection at the airport without a problem. I earlier saw the same driver in the lobby, but at the time I didn't know he was our driver. I went downstairs shortly after the bags were taken down. Personally, I feel there was a miscommunication between the tour manager and the driver about the pickup time. Thankfully, we didn't miss our flight. Otherwise, our tour manager was an exceptionally knowledgeable guide. All in all, the best vacation ever!
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Tour
The cruise down the Nile River was amazing. The sights along the way and the service aboard the Royal Lily were remarkable. All of the tour in Egypt and Jordan were amazing! It's truly difficult to single out just one memorable experience. A trip of a lifetime beyond my expectations!
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Egypt, a fantastic journey.
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Service
Collette's service from beginning to end was a smooth operation. Our tour guide in Egypt was knowledgeable, friendly, willing to meet all our needs and desires; our accommodations were first class and comfortable; travel arrangements including luggage handling and limo services to and from airports was appreciated and ran smoothly; and we received a good return for the money spent.
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Everything expectation I had before arrival in Egypt was met and, in some cases, were exceeded.
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Collette Vacations has never disappointed me. This was the 5th trip I've been on with them and everything is handled so well that all I have to do is get on the plane, bus and enjoy the trip!!!
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Tour
One of the most memorable experiences was seeing the pyramids early in the morning without all the crowds. Our tour guide Henry assured us the earlier time of leaving the hotel would be well worth it and it WAS!!!!. We were able to avoid the crowds in all the places we visited and get some good shots of the pyramids, temples, museums and tombs without having other people in our pictures!!! Henry was THE BEST tour guide who really took care of the guests!!!
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Step back in time to days of the pharaohs
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Service
Our tour manager Sahar was excellent. Very knowledgeable and presented both depth and breadth of information around the monuments and sites that we visited. She was also responsive to individual requests..ie taking folks to cotton store or jewelry stores in the souk.
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Tour
This trip exceeded my expectations. We visited the major sites of ancient Egypt. So many highlights: Abu Simbel, cruising on the Nile, visiting the major monuments of ancient Egypt, visiting the Temple at Luxor and the pyramids at Giza by night.
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They took good care of their customers. Help with transfers to/from the airport was good
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Egyptian Museum in Cairo was very good
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The tour manager made some changes on the itinerary one day without giving adequate explanation that we would see the site on another day. I had to ask. Also, when flight was delayed to abu simbel, she could have reassured us that we would still have ample time at the site. We were not told that till we landed, caused unnecessary stress and worry.
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Tour
The price for side trip to Abu Simbel was outrageous at $450.00. To add insult to injury, we found out that the group from New Jersey who were also on our bus were only charged $350.00. The Kansas City people had to pay $100.00 more which is totally unfair, and I felt Collette took advantage of me and robbed me of $100. Side trips price should be the same for everyone. It is bad business and I will not use Collette again.
Thank you for traveling with Collette on our Treasures of Egypt tour. We're sorry to hear you experienced issues on tour. Our Groups department will be reviewing the pricing of the option and should be in contact with your group leader.
Collette Support -
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Service
The services provided to our group were excellent, as was our tour guide Tarek Tarfit. Tarek, the drivers and the security guards made our trips wonderful experiences to share with families and friends. Seeing and experiencing Egypt was a dream come true. Thank you.
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Tour
see above note. Tarek, drivers and security guards were most helpful to all of us.
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Perfect.
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Service
Everything about this trip was perfect, planes on time, all buses where on time, all people in charge where on time, food was top notch, Hotels where perfect, everything was worth every cent payed. I would tell anybody to go to Egypt and go Collette, The guide we had Henry Ayoub was the greatest , to lose him would be a big hurt to Collette. Collette goes beyond just a good trip but a absolute perfect trip, and their was other guides with Collette that where also very good and helpful.Collette should be very proud of its Organization. Thank you Collette.
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Tour
The pyrmids, and going on the boat down the Nile.
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Loved every minute. Only suggestion some days were toooo long. Too Tired next day to fully enjoy.😊
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Petra
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Trip of a lifetime!
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Amazing trip with an amazing guide, Tarek. It really was the trip of a lifetime.
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Tour
Traveling to Egypt was high on our list. Collette’s itinerary was excellent. We covered it all from the pyramids to the Nile cruise, the Valleys of the Kings and Queens in Luxor. Karnak temple, an incredible site and the optional magical day trip to Abu Sembel. Not once were we concerned with our personal safety. Collette and the Egyptian police did an excellent job. The people are friendly and seem happy. The economy is improving and there is hope for this country in tourism once again.
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Include all tips in the tour price. Add a day to make the tour less hectic.
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Suggestions for Collette re “Treasures of Egypt” Tour 1.Include the tips (like Senior Discovery Tours does). Pay people properly for doing their jobs! 2.The Aswan High dam should be a standard part of the itinerary. We had to petition our tour manager to get it organized, and had to pay extra for it. 3.Include wine with the dinners that are included in the tour. 4.Do a better job of finding flights that minimize layovers. Friends traveling with us were able to do what Collette could not. Their layovers avoided 7 hours of waiting. a.Offer the option to fly non-stop to Cairo (via Egypt Air, for example). b.In general, allow more flexibility in flight options and changes. 5.Better enforcement of rotation on the bus (give example of Newfoundland) and at dinner tables 6.Honor requests to group people together in the hotels (we don’t see each other that often). 7.Too many activities packed into single days – Abu Simbel was the worst – up at 5:30 and not back to our rooms until 11:00pm. Keep the same activities but add a day in order to spread them out, thus making the tour less hectic overall. 8.People often dislike wearing name-tags. Provide a list of the names of everyone in the group, so they can better get to know each other and keep in contact if they wish. a.And Collette’s name-tags should attach to the lanyard at the two upper corners – a single point of attachment keeps the tags twisting upside down. 9.Eight of us had to get up at 4am to fly to Jordan with a terrible “box breakfast”, then had to sit around for hours in Amman’s airport for two others who took a later flight. The whole group of 10 should have been able to take the later flight. 10. It was a waste of money to stay in an Amman hotel for 4 hours then have to leave at 11pm to fly out at 2:40am with no sleep. As in point 7. above, by adding a day to the tour, we would have been able to get a night's sleep prior to flying home. a. Most of the food at the final dinner was uneaten. b. And we never received the promised final "breakfast" as per page 21 of the Vacation Documents booklet produced by Collette.
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The package covered exactly the activities we wanted; except we had to ask for the Aswan high dam tour to be added at the last minute. Keep all the activities but make the tour longer. The Nile riverboat cruise was a highlight.
Thanks so much for your feedback. You make excellent points. In fact, I would welcome an opportunity to speak to you and possibly others to learn more. We always listen and try to make the changes suggested by our travelers. There are some logistical and jurisdictional issues which are the context I’d like to add. Ultimately, we want to offer more and better choices for our guests. To that extent I think a conversation is best. If you could contact me personally and suggest a date/time that’s best for you and others (if desired), I will set up the call. Brett Walker, GM
Collette Support -
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Sights were awesome..tour manager excellent..hotels very good
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Information given to us before the trip was inaccurate. 1) the activity level WAS NOT moderate, it was much more...a lot of steps. 2) a lot of extra expenses, ie. payment to use camera ...$18.00 per use at certain locations. 3) TSA Global Entry not marked on airline ticket.
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Security very good, not enough time for shopping in some in instances. Pressured & deliberately confusing salesmen in perfume store, rug showroom, papyrus paper shop, & especially jewelry store which were all scheduled stops. Their goal was to make as much money as they can from the American tourists.
Thank you for traveling with Collette on our Treasures of Egypt tour. We're sorry to hear you experienced issues while on tour. Your feedback will be reviewed by our internal department managers so that the overall touring experience for our guests can be improved.
Collette Support -
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organization was excellent, guides were very friendly and knowledgeable. We were well looked after, every aspect of the trip including hotels, food and aiirlines
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too much to single out just one. Rhamses the 2 tomb at Abu Simbel however was exceptional
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It was an unbelievable experience.
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I felt safe and cared for. Experience counts. All went smoothly. I have told my friends about Collette. Did not like long plane ride.
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Karnack Temple. Amazing!!
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I buy often and will continue to do so. Great value for the money spent. Good service. They always take care of any issues that might come up.
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My only complaint was the day that we spent the morning at the valley of the Kings, came back and went to the ship. Then the tour guide took several people (10 people)for another tour, and those of us who had not signed up for that were essentially left stranded in the middle of nowhere with nothing to do. We couldn’t get off the boat and walk around as there was nothing to see or do.
Thank you for traveling with Collette on our Treasures of Egypt tour. We're sorry to hear about the issue you experienced with the itinerary. Your comments will be reviewed by our Product Design Team so that the overall touring experience for our guests can be improved.
Collette Support -
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Service
Our guide Deana on a scale of 1 to 10 [ten being the very best] She was a 12. She’s Egyptian a history major and has been a guide for 30 years. She took care of us from exchanging money assisted in bartering with the vendors and having they leave when not welcome. If someone was sick or couldn’t tour made exceptions to assist that didn’t effect the rest of the group. The trip was on my bucket list and it exceeded my expectations.
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Once in Egypt our service was over the top. However the Camar’s we’re friendly but one of the guides should not be doing this anymore. If they need a wheelchair and can’t walk their assistance was helping their partner and the other 16 of us were left to fend for ourselves. Plus lack of knowledge of pickup at JFK was mind boggling . If you do 2 tours a year this is something you should have mastered. I knew more and this was my first trip. Also once in Egypt they announced ok we’re finished now it’s all up to our guide. This comment left a bad taste in my mouth. Anna Marie was more focused on Bobbies needs. Very disappointed with this group and will never travel with them again.
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Excellent!
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Excellent, top notch!
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Everything was 5 stars!
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Fantastic ex6!
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An outstanding guide! 5 star hotels!
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Everything was amazing!
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Double check scheduling.
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Service
Excellent guide and comfortable accommodations. Double checking flight schedules. 11 hr layover in middle of the night . We questioned it on day one and was told it was either printing error or time difference. It spoiled the whole trip.
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Listening to Dina our guide. She was excellent as far as information and welcoming. She worked her butt off for us. Riding the camel and the riverboat Cruise.
Thank you for traveling with Collette on our Treasures of Egypt tour. We're very sorry you had a long layover on your return flights. We have mailed out a letter of apology and future travel voucher as a customer service gesture.
Collette Support -
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Service
Overall the trip was very well organised with excellent and knowledgeable tour guides.We also felt safe due to the high level of security provided. The hotels were of high standard with an excellent choice of food and the coaches were also of high standard and comfortable. We saw and experienced some fantastic sights both in Egypt and Jordan. The boat on the Nile cruise was not of a high standard it was tired and the very small gym did not have any of the equipment working, as a balance the food and entertainment on the boat was very good. It was also not pleasant to be berthed between other boats which blocked any view from the cabin when we woke up. The trip was very exhausting with early starts to catch flights and leave the hotel. So although we stayed in excellent hotels there was no time to enjoy the facilities or breakfast if you had dinner at 8pm and had to be up at 3am. A major gripe were the breakfast packs when we had to leave early and could not enjoy breakfast in the hotel. The pack consisted of a cold drink, a cake and a piece of fruit. Very poor value for money and as a replacement for a full breakfast, the hotels could do much better.
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For the reasons stated above. We saw some memorable sights in both Egypt and Jordan. The boat on the Nile cruise was a disappointment as mentioned above.
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This was a wonderful trip which fulfilled all of my expectations.
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Excellent tour.
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Our guide insured that our tour was totally comprehensive & thorough.7
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Great tour but add all the extra excursions and entrances to make the most the most of it. Excellent and enthusiastic guide. Collette local guides handled all arrangements for transfers, accommodations and questions very well. This is our fourth tour with Collette and we appreciate all arrangements and content. Only issue we had was a very late flight from Cairo to Luxor.
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Nile Cruise,
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COULD BE BETTER
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Did NOT plan time for lunch during excursions. One excursion was 8 hours with no chance to eat! Our tour guide was pleasant and knowledgeable. It was hard to keep up with her. She walked so fast so as to include everything planned that day.
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Included far, on some days, too many sites. Abu simbel, valley of the kings, pyramids, cruise on the Nile I particularly enjoyed.
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Awesome!
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Collette had the best tour guide, Sahar Hammad, and tour manger, Amir. Both were very caring, knowledgeable, organized and friendly. We always felt safe with them, and any concerns or needs were always taken care of. The motorcoaches drivers were always helpful to us getting in and out of the buses, and the buses were clean and well kept. It was amazing to see how all the vehicles managed on the roads. We always managed to be parked in the best area for our sightseeing.
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Tour
The tour was good value for the money. The pyramids, tombs, and temples were awesome. The Egyptian archaeologist that spoke to us at one of the pyramids was wonderful to listen to. The Egyptian people were friendly and nice, and welcoming.
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We had amazing support with this tour. Our guide, Henry Ayoub was very knowledgeable and quite personable. Not only providing excellent historical and cultural information, he made the trip enjoyable for the entire group. The local hosts and subject matter experts were especially good as well. We loved Egypt and highly recommend this tour.
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Difficult to select one or two. There were many memorable experiences. Karnak, Abu Simbel, Valley of the Kings were extraordinary!
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Service was exceptional as it has always been on Collette tours.
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Service
Transportation was clean and comfortable from our pickup at home to our drop off after the tour. Buses in Egypt were clean and comfortable as well. Henry, our tour manager was amazing, saw to every detail and kept everyone informed, entertained, and happy. Only glitch was with Egyptian Air between Abu Sembel and Aswan. There was a delay due to mechanical issues, beyond the scope of Collette.
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Tour
The tour was well-paced with a new adventure everyday. Everything was so well organized, that we didn't need to think about any logistics. In Egypt, it's difficult to provide the most memorable experience as each day seemed to top the last. I did love the Nile cruise with the time to just relax in my cabin and watch the age-old Egyptian world go by. The pyramids (with or without camels) were everything and more that I could have imagined.
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Well planned.Fine experience
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Perfect planned .Our guide Dina was fantastic
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Abu Simbel.The History in all the archaelogic was amazing
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Our tour guide was excellent. Was so knowledgeable and easy to talk to. Hotels and cruise sip was great
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I loved the light show at the pyramids and the horse carriage ride
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my expectations were fulfilled. i loved the trip
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I think the trip was a very typical Collette experience. I enjoy traveling with Collette and have not been disappointed
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the tourist sights were remarkable in every way. Egypt in general is struggling. that was difficult to experience
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AMAZING Egypt - Be Aware
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A get together with the whole group before we started our tour would have need appreciated. Also, did not get info before hand because it went to my house while I was,away. This,should have been handled before I left. Knowing some of what to expect in Egypt would also have been helpful i.e. armed guards, swarming very aggressive vendors at every stop, bomb sniffing dogs etc. My first night we had,a,bomb evacuation drill. Making your customers aware of these things would have been helpful. Also, was not prepared for the pyramids to be next to near a slum where garbage is just piled high. Other tgan tgat, our tour guide Henry was AMAZING and ver knowledgeable. He and Egypt's wonderful history made the trip worthwhile.
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Visit to the temples, the river cruise, Abisimbu.
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Henry has a vast of knowledge concerning Egypt which I learned a lot. Hotels are are great. Boat cruise needs some improvement in terms of quality, variation and preparation of foods ( there’s only maximum of 2 bottles per table no other beverages during lunch and dinner). Entertainment is poor but the staff are nice.
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Memorable, a lot of historical places that’s worth to see
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Organizational of trip was very good and planned well. Pickup/departure at destination was great.
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Sphinx, pyramids, Giza, river cruise, temple of Luxor were great, Tour guide Khaled was excellent!
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The tour guide was excellent, as well as the accommodations. I also appreciated the extra security. That allowed me to really enjoy all aspects of the wonderful experience.
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Affordable and excellent quality of what I received
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1. The person who was the liaison with Collette was not responsive. She seldom returned phone calls, and is the reason I did not schedule another Collette tour. . . she was unresponsive to questions so I missed the deadline. 2. The air itinerary was an abomination with a 10 hour layover in FRA on the outbound leg and a 12 hour overnight layover in FRA on the return. Were there really no connections through LHR or direct flights from JFK or IAD? This was such a bad way to start a trip AND to end a trip, it really should never happen.
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The pace of the tour was pretty aggressive (especially since we didn't get to the hotel until about 4 AM on Day 1 - see comment above), but the places we went, the accommodations, the transportation and the security were all great.
Thank you for traveling with Collette to Egypt. We're sorry to hear of the issues you experienced with your group leader and with the flight schedules provided by Collette. The feedback on the flights will be reviewed by our Air department in order to improve the overall touring experience for our guests.
Collette Support -
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The places we visited were great. The guide was very good. Things went very smooth.
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There were so many places we visited, it would be hard to pick a favorite.
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I am recommending this trip to everyone. Collettes is the very best.
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Everything was professional. Education and delightfull.
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Very organized and professional.
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Good service
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Service
The responses to queries were good. Annoyed that there wasn't a response to my direct email query. I received answers roundabout from my travel agent. The email she received implied Collette had responded to me and this was a courtesy email to her as my agent.
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Tour
I thought the tour was a great value. I had an amazing time. Whisper device was excellent addition to tour. I'm annoyed that internal flights that were a part of the tour were billed separately and weren't not included in the advertised price of the tour. I considered this to be deceptive. Things that need to be included in info packet: - The need for a lot of small denomination USD. - The need for 5LE notes for all the bathroom attendants - Some warning about the vendors at the big tourist sites (e.g., Giza)
Thank you for traveling with Collette to Egypt. Your feedback will be reviewed by our Documents Team to ensure guests on this tour are given as much information as possible about the destination. Our Worldwide Travel Brochure does indicate the rates for this tour are land only and do not include internal flights. The internal flights are also listed as a separate cost on all of our invoices.
Collette Support -
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Very pleasant and efficient over the phone when booking. Collette usually has great tour guides and the one we had in Egypt was exceptional. Abguided tour really is only as good as 8ts tour guide and Collette does a great job in getting quality tour guides.
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Tour
The one area of small disappointment was not knowing in advance how many places required additional funding to view or experience. There were many tomb sites that required additional fees to enter the tomb as well as photography fees to say nothing of all the tips expected. It is difficult to budget cash for all of these and our group requested numerous stops at banks and ATM to be prepared for these.
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Treasures of Egypt
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Service
We scheduled our trip from March 13th to the 25th. My husband and I were astonished with how organized and efficient the entire endeavor was. I would like to give a big shout to two people. Firstly, to our tour manager, Randa Abdel Wahab. She was a phenomenal source of knowledge about the trip, the locations, and the people. She managed the trip very well and kept it running smoothly. We felt safe with Randa the entire time since she knew how to navigate the areas. She treated everyone with professionalism as well as warmth. Even when she was at her busiest, she would always find the time to address individual questions, provide insights, and be warm while holding sophisticated conversations. She did an exceptional job for us and we always felt welcome. Thank you Randa for being such a fantastic ambassador to your country. Our second shout out is to the restaurant manager aboard the Movenpick Royal Lily boat tour. I regret not remembering his name, but I have a lot of food allergies. This man would be always available to check up on me and discuss what foods I can and can’t have and he would he go out of his way to make sure I always was eating something safe. He would then double check on my meals to ensure that no allergens were within them. He was always friendly and concerned with all the people on the trip.
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Tour
Our tour was very well organized. We always felt safe with the door to door pick up. It was worry-free and a fantastic vacation. The locations and the history were thoroughly experienced and the security was top notch. It felt like we had an army of people to help keep the trip smooth and pleasurable. Of all the locations Abu Simbel stood out the most and especially Karnak Temple at night.
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Well organized. Tour guide/Egyptologist was excellent.
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Loved the cruise portion.
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I will alwYs travel with Collette when looking for the best trips ever!
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Tour guides always great. Hotels great, meals great. Group with Gail Martinez of Denton ,Tx. We always have a great time together. I have found you might be a little more expensive then other companies, but it is so worth it.. Once your trip is payed for ,everything is done for you, from transportation to the airport to your more then generous refund policy. ( so important to me when my parents were ill, l never had to cancel but knowing I could if necessary certainly brought peace of mind)
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Just amazing! History that was 3,000 to 4,000 years old was beyond words. Our guide Henry was so knowledgeable, caring and went out of his way many times to help us, answer our questions etc.
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The tour was well planned, well organized and well paced and oat importantly was led by an outstanding tour manager, Henry Ajoub. Thanks for the memories!
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Riding a camel at the pyramids, Abu Simbel, and the Nile River cruise were my favorite things. I also enjoyed the Coptic churches in Cairo.
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COLLETTE DOES NOT PROPERLY PREPARE TRAVELER FOR THIS TRIP
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your travelers guide was a repeat of what you usually say in western nations and noway warned of the aggressive culture at the Egyptian historical sites, nor the fact that when you bought an optional tour you paid a lot of money just to get into the park and DID NOT include costs to get into the individual exhibits in the park. Abu Simbel was a total waste of $500! We were never warned that we would be expected to give tips to security, though they didn't do much. were nickled and dimed to death. most of us very angry about last minute notice of these additional costs, as this trip cost significantly more than quoted. Took me 3 days to get dollars. Guide was well informed but failed to comment on the events in Egyptian history that were less than honorable eg. the decades of Jewish enslavement. This trip needed specific info, not being alerted to this created considerable stress. a vacation is not enjoyable when there is such added stress. I am certain the the stress created an environment in which 25% of the group was sick for half the tour, I was one of them and came home with pneumonia. SHAME ON YOU COLLETTE NOT SURE I TRUST ANOTHER TOUR WITH YOU
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READ ABOVE COMMENTS!!!!!!
Thank you for traveling with Collette to Egypt. A member of the Guest Relations Team will reach out and discuss your comments.
Collette Support -
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Good Overall
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Service
Overall, Collette did a very good job in preparing me for my tour of Egypt. The group session conducted several weeks before the tour departure date was generally helpful but should have occurred sooner to allow for more time to make adjustments. Advice about Egyptian currency was accurate and helpful, but I would recommend providing travelers with a printed sheet detailing conversion equivalents of Egyptian and U.S. currency. This could have saved time and decreased some of the stress associated with travel to foreign countries. I was extremely pleased with our Egyptian tour guide, Tarek Tawfik. His command of English was remarkable and his calming nature helped to relieve stressful situations that are always a part of ambitious tours. I was totally impressed with Egypt and will spend considerable time writing about my experiences. The contributions of the local Egyptian reps used by Collette were also greatly appreciated along with the security agents who provided for the safety of our group. I do have one major complaint that caused me considerable stress in the last few days before the trip. At the group meeting at University of Pittsburgh the Collette agent gave us mixed messages about carrying laptop and/or tablet devices on Egypt Air. I had purchased a 12-inch 2-in-1 device prior to the trip, planning to use the tablet for photos and then having the capability to write while in Egypt. The rep told us that Egypt Air's policy was not to allow those devices, but then he indicated that he had carried tablet and laptop devices on their aircraft and had no problem. I vacillated as to whether or not to take the device and then finally decided against it on the morning of departure. I had to make a very quick adjustment in my luggage with limited time. This could all have been avoided with a clear message from Collette. Either they are allowed, or they are not. Please do not put your clients in the position of having to guess what may or may not work with all the other decisions and preparations that had to be made for a trip of this nature. Thank you for the opportunity to give feedback. If Collette can make the adjustments I have indicated above, I would gladly travel with them in the future and have no problem with a 5-star rating.
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Tour
So many memorable sites and experiences in Egypt -- the Pyramids of Giza, of course, the day trip to Alexandria, the lovely panoramas of rural farm land along the Nile, cosmopolitan Cairo, and the slower pace of Luxor and Aswan. The Royal Lilly took us up the Nile to the amazing tombs of Valley of the Kings, Valley of the Queens, Memphis, as well as the carriage ride through the sweet-smoky morning air in Edfu to the temple there. The staff of the Royal Lilly treated us like family, and the flight to the temple of Ramses II at Abu Simbel was breathtaking. I could go on and on . . .
Thank you for traveling with Collette to Egypt. Your feedback will be reviewed by our Outside Sales Team so that future pre-tour communication is thorough and accurate.
Collette Support -
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Service
Fantastically organized and with fascinating archaeological sites--temples, tombs, etc. Guides were wonderful and the trip, from Alexandria to Abu Simbel, the trip of a lifetime for many.
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Tour
Several favorites--the special lecture with the Egyptologist at Giza (and the tour of a noble's tomb there), light show at Karnak at night--the cruise down the Nile, Abu Simbel. The hotels were fantastic, but most were located far from city-town centers--hard for people to travel around by themselves if they did not know the area . . .
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The transportation to Egypt was very difficult and I requested an aisle seat because of a recent hip replacement and received a middle seat. That was completely unexceptable. The hotel experience was exceptional and the guides we’re very good.
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Seeing the sights of Egypt was a lifetime experience
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Great, but!
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Almost everything was good. I think we could have had more information about Egyptian money exchange. It would have been great to have a table with various equivalents to US currency.
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Tour
Our tour guide was excellent. He was patient and kind always. His knowledge of Egypt and Egyptian history was exceptional.
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The trip itself was terrific. The US Collette guy not so much.
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Sandy at Lesner was great. Whoever the man was that did the meetings was not - long winded and gave false information.
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Tarek Tawfir was the best.
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Group size to large at 42 people.
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Wonderful trip. Group size of 42 way to big. 25 would have been a reasonable size for fitting into the tombs and other areas.
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Tour
Superior guide. Very organized. Only would have liked one less day on the Nile and one more day in Aswan. Maybe a little more shopping time. Loved all the side trips.
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Better airfare booking.
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Tour guide was excellent.
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Experience of a lifetime.
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They provided us with a very knowledgeable tour guide. He was organised and helped us navigate the daily crowds of merchandise hawkers and beggars.
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We'll run tour. Felt safe.
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Fantastic Experience!
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Collette provided a trip of a lifetime. My family and I thoroughly enjoyed the whole "Treasures of Egypt" experience. Tarek (our tour manager) and Amir (local travel agency representative) took care of our every need!
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Seeing and touching a pyramid!!
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Great materials and briefing prior to trip.
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Pyramids and Karnak Temple.
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Service
The service was efficient and professional. We are unlikely to travel with Collette again as we felt the travel experience was geared towards American travellers wanting a different type of holiday. We are not keen on early morning calls rushed travel and multi experiences daily preferring less but more thorough. Also our Nile cruise ship was very disappointing and not the 5 star travel we had expected. We were very impressed with Henry our tour guide who managed guests with health issues as well as imparting excellent knowledge and passion for all things Egyptian.
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We liked the Karnak sound and light experience, Darshur and the Temple of Hatshepsut. Both Cairo hotels, the Marriott Omar Khayyam and the Intercontinental Citystars were excellent. We were upset by the horse drawn travel in Edfu including accidents to horses.
Thank you for traveling with Collette to Egypt. Your feedback has been forwarded to our UK office for further review.
Collette Support -
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Too Rushed to enjoy the sights of Egypt
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Service
Is this for the tour as a whole or just the office staff? Office staff was fine but Egypt trip was too rushed and hurried. At Giza, we went to the Great Pyramid n overlook. Only 90 minutes there. No time to wander about. We went to Giza on a Friday, worst day to visit, as it was super crowded. No time to shop for stuff to bring back. Air connections were LOUSY....10 hour lay over in London then arrive in Cairo at 230 am, get to hotel at 5, then expected to start the tour? You need to rethink air connections, through Frankfurt, Istanbul or elsewhere. Leaving at 3am was also not good. On the whole a good trip but way too rushed. No time to absorb the history and grandeur of Egypt. Tour guide was great but tour was a rush each day. At Aswan, no chance to see the city or Old Cataract hotel, have afternoon tea as Agatha Christy May have done. Only 18 hours at this hotel, 6 of which were spent waiting on hotel rooms. Very much a hurry up and wait trip as far as hotels and cruise. More coordination on hotel room availability and time group arrives.
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Tour
Read above discourse on the trip. Overall, good trip but too rushed to truly enjoy the sights of Egypt. Tour Manager was very knowledgeable and communicated well. Brochure is misleading on time available to enjoy Egypt. We were always in a hurry to arrive, leave and get to another place. Maybe restructure each day to allow more time at sites like Giza.
Thank you for traveling with Collette to Egypt. Please accept our sincere apologies for the inconveniences you experienced due to your air schedule and for the amount of time allotted at certain sites. Your feedback will be reviewed by our Air and Product Design Team's in order to improve the overall touring experience for our guests.
Collette Support -
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Service
Very well organized and planned. Kept us informed and updated.
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Tour
It would be nice if tips were included.
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The Collette tour to Egypt was amazing!
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Service
Our tour guide and his team were fantastic. Their coordination and planning made our trip very memorable. The knowledge of our tour guide and his ability to explain to us took this tour to a new level.
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Tour
The tour was amazing. It started at the oldest point, the oldest pyramids, and worked its way up in Egyptian history. The only reason this isn't 5 stars is because the light and sound at Karnak was a bit hard because of the long standing and walk to the show and then the walk back in the dark with dimly lit paths. Even with our flashlights it was a hard walk on uneven paths.
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Don't go to Egypt with Collette.
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Improve safety. Use better hotels. Better organized logistics.
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Good to see the Pyramids.
Thank you for traveling with Collette to Egypt. A member of the Guest Relations Team will be reaching out to discuss your feedback.
Collette Support -
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Service
It was a great trip - Tour Manager was wonderful, the hotels were top notch and everything went off without a hitch.
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Tour
Ancient Egypt is fascinating....we loved everything from the Pyramids, to the Temples to the tombs. The Nile cruise was so relaxing. It was just a great combination of touring with relaxation.
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Well planned tour with excellent guides. Hits all the highlights of Egypt.
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Service
Well paced, expansive tour of Egypt and Jordan. Excellent guides.
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Tour
Well paced tour, but with times to relax in between.
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Spell my name properly. Include in the price the tipping. Too many activities in one day.
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I have already done a rating
Thank you for traveling with Collette to Egypt. Your feedback will be reviewed to improve the overall touring experience for our guests.
Collette Support -
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Service
The itinerary was wonderful. I feel like I really was able to see a lot of Eqypt. Our your guide was AMAZING!!! I would have liked more opportunities to go out on Our own and eat local or shop local. Even on days were we were supposed to do lunch on our own there was no opportunity to do so. Also it would have been nice to know to bring a lot of $1 bills USD...bathroom money. The ATMs did not work until the last day pr two of the trip. That was very inconvenient. It didn't seem to matter what city we were in, they were always empty.
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Tour
The amount of walking and climbing (tour difficulty waiting) didn't seem to match the age group on the tour. I would have preferred to not start at 7am everyday. More free time would have been nice.
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Very well organized tour full of adventures and value for money!
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Service
Very well organized tour and value for money. The tour ran smoothly with little to no glitches and was full of exciting adventures. The Egyptologist and on the ground crew were great. The Nile riverboat was positioned as a "five star", it was not. The advertising misrepresented the facts and created expectations that simply were not met. The tour numbers were larger than expected (39 participants) and larger than we prefer.
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Tour
Well organized tour full of adventures and value for money. Nile river boat was advertised as five star and was not .... facts misrepresented in advertising and expectations created which were not met.
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Service
My frustration and disappointment with the lack of services that I received from Tommie Marshall, the travel agent for my group. Throughout both the initial and continuous progress of booking Tommie remained highly unprofessional and misleading. Tommie did not provide timely information in order for me to prepare for my trip due to the information meeting about what could be expected for the trip being scheduled two weeks prior to the trip occurring. Then the meeting was very brief and did not start on time after I drove over an hour to a location that was not convenient for all parties during the middle of rush hour. Tommie and the presenter rushed the meeting due to needing to do an informational meeting about an upcoming trip, which led to several questions being unanswered during the meeting. Tommie was difficult to get in touch with at times and was not helpful in providing information about certain aspects of the trip. Tommie was also not helpful regarding expectations for the trip and package information. Also while on the trip it was revealed by others in the group that a lot of the additional information regarding itinerary items that were available were not made clear in enough time to participate in the activity. Tommie also did not communicate with the entire group regarding the meeting location for the pick-up location for travel to and from the airport, therefore the pick-up location was only convenient for less than half of the group. When concerns about the pick-up location were communicated to Tommie she was unable to answer directly about the miscommunication and blamed others in the party for the misunderstanding. Overall the trip went well and I had a lot of fun. I just would not book through Tommie again.
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Tour
Rhonda, the Egypt tour guide, was amazing and I thoroughly enjoyed her knowledge about different artifacts and events.
Thank you for traveling with Collette to Egypt and we're happy to hear you enjoyed your tour. We're sorry to learn you were dissatisfied with the services of your travel agent. We would suggest you send these comments to the travel agency so they can review them further.
Collette Support -
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From a return customer
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Service
I've taken several tours with Colette previously and this trip to Egypt was just as wonderful as the others. The hotels were first rate and our guide was AMAZING! The places we visited were not only the obvious ones you would expect to see (pyramids, Sphinx, etc.) but other historical and fascinating places...more than were even listed in the itinerary. There were several fellow tourists that had traveled with other tour companies and they all agreed that Collette was the best they had experienced. I'm looking forward to my next tour with Collette when we visit the "Imperial Cities."
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Tour
Exceeded all expectations!
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A very thorough and exciting tour.
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Service
This tour was very inclusive; we visited the major sites we had expected. Our guide changed the schedule if it seemed we had already done enough for one day, which I thought was thoughtful and smart. There were issues with lunches and dinners throughout the tour especially on the first days in and near Cairo. Also, since we arrived on the first day so late (early?) perhaps Collette should suggest or arrange a day early arrival for those of us who started a challenging 11 day tour at 6:00 in the morning after 3 hours sleep. The bus drivers were good and our guide, Henry, was excellent, very knowledable and helpful. Accommodations were excellent.
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Tour
My favorite memories were riding the camel across the desert toward the pyramids and seeing the Valley of the Kings.
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This trip was wonderful.. ... Only disappointment was the cruise ships INSTANT coffee and 3 americandollarsforicecream. The land part was ama,ing to include so much also always feltsafe. Meals amazing except the coffee INSTANT on the ships...your guides mentoring their way tohelpeveryone. I would love to return and will do anotherCollettee adventure
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Tour
The light shows both of them were fantastic
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too technical for Egypt overview
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Service
organize tour better
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Tour
be next to pyramids and river boat ride
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Service
Great itinerary, but not nearly enough time in Abu Simbel. I also got a bad case of food poisoning on the boat during the four day cruise up the Nile.
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Tour
Getting to see the pyramids of Giza was a dream come true, but the 11 hour day was torture after arriving in the middle of the night and getting only 1 hour of sleep. I definitely recommend arriving a day early, in order to recover before the extremely active first day of the tour.
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Miserable flights!!!!
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Service
The trip and the tour manager were above average like all our previous Collette trips. But my wife and I paid for Premium Economy flights. The flights we got were all Economy except for two. Plus we were in the back of the plane on two of the Economy flights. We did not get our document packet until a week before the trip. So flights were changed and we could not get our original flights. It took forever to get home on three flights that started at 2:30am and included two layovers that were each four hours long. Total disaster on the flights. Will have to rethink using Collette again.
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Tour
Because of the airline flights. They were terrible!!
Thank you for traveling with Collette to Egypt. A member of the Guest Relations Team will be reaching out to discuss your feedback.
Collette Support -
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Better informed of additional Fees
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Service
We should have been better prepared for all the extra fees to do things, take photos, go to the bathroom, etc. many things offered were not mentioned at all previously, let alone the cost!
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Tour
Camel ride, no mention of this option or the fee, it was something I wanted to do, but thought I would have to do it on my own. You could have said we would do it, and what the fee would be.
Thank you for traveling with Collette to Egypt. A member of the Guest Relations Team will be reaching out to discuss your feedback.
Collette Support -
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Great Trip - Highly Recommended
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Service
Our trip to Egypt through Collette was a fantastic experience. We were apprehensive about traveling to the area but we felt very safe and comfortable. Our accommodations and transportation were first class. Our tour guide, that accompanied us every step of the way, was absolutely excellent. An Egyptologist and teacher, Khaled Lofty, was enthusiastic, extremely knowledgeable, friendly, and fun. He was sensitive to the needs of all of us on the tour and made sure all 'special requests' were well taken care of. This was our second trip and another very positive experience with Collette and will certainly consider them for future travel.
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Tour
Our trip to Egypt through Collette was a fantastic experience. We were apprehensive about traveling to the area but we felt very safe and comfortable. Our accommodations and transportation were first class. Our tour guide, that accompanied us every step of the way, was absolutely excellent. An Egyptologist and teacher, Khaled Lofty, was enthusiastic, extremely knowledgeable, friendly, and fun. He was sensitive to the needs of all of us on the tour and made sure all 'special requests' were well taken care of. This was our second trip and another very positive experience with Collette and will certainly consider them for future travel.
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The trip was wonderful. The only disappointment was in the amount of time allocated to explore the museum in Cairo and the Nubian museum. Basically sufficient time to just walk through both museums, not enough time to read the information available or explore the displays. Hotels were good as was the amount of time allocated to the pyramids, valley of the Kings, etc.
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Tour
Stated above under Customer Experience. The most memorable experiences were visiting the Pyramids, riding camels and seeing the Valley of the Kings.
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Changes ones perspective
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Service
Well planned, great hotels, good tour guide, marvelous experience. Highlights were the tombs, pyramids, camel riding, and the river boat cruise. Wish we had come in a day earlier though. A late night arrival with an early start the next day was demanding. Also be aware of charges in some places to use your camera and that some tombs require an extra charge.and carry some of your own toilet paper and lots of change for the washroom ladies.
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Tour
Pyramids, camels, tombs, ordinary life as we moved along the Nile and being awakened to hot air balloons drifting over the Nile.
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This was a historic journey.
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I enjoyed my last trip to Egypt because the tour director was well verse in the history of Egypt. He kept us informed of any schedule changes, how to deal with the vendors and kept us informed of meeting and departure times. The eleven days on the tour was packed with so much history which was
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Tour
I enjoyed sailing down Nile River and seeing ASWON. I also enjoyed visiting the pyramids.
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Our guide was the high lite of the tour, he told us more about the history of Egypt with many details that history books don't mention.
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Tour
the tour guide was very knowledgeable and told a lot of history
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Once in a lifetime experience for me.
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First, Collette provided air transportation from my regional Airport. (Killeen/Fort Hood). (Saved a lot of parking fees). Next, we were met at the Cairo Airport with an outstanding Collette greeter who arraigned our transfers and Hotel accommodations. Then we met our tour guide, Sahar. Sahar was one of the most hard working and knowledgeable tour guides I have ever met. This was an amazing adventure. The only thing I wish we could have done was to spend a little less time in temples and tombs, and have a little more interaction with the current day culture of the people.
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Tour
Pyramids, Nubian Museum, Coptic Sector and Old Town Cairo
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Great travel experience.
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Service
Excellent guide in Sahar. She was very knowledgeable. If anything could be improved it would the avoidance of the many hands out for tips. This could be built into the cost of the trip to a large extent. Also for older folk, it is a strenuous trip.
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Tour
Petra So beautiful and unique
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Earlier pick up transfers.
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Tour
Flight and transfers from the airport did not allow enough time to begin the tour. Arrived at 2 am in the morning and tour started at 6am. Not enough sleep
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Amazing trip
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Service
We greatly enjoyed our trip! It was a phenomenal experience and our tour guide was absolutely amazing! You guys were lucky to even have her! With her knowledge she could have easily been a professor at a college. Although everything we saw on the trip was absolutely breathtaking and amazing, it was too much. There was never any time to stop and catch your breath and just relax and enjoy yourself. Another thing was a shop that you guys should know about where we got ripped off. When we were on the Royal Lotus from the move and pick hotel group there was a jewelry shop that we and many other people spent a lot of money in just to find out that I got sold fake jewelry after being reassured by our guide that it was a legitimate jewelry store. I ended up spending $200 on a bracelet which turned out to be worth only $5. So now I have a $200 paper weight. So I would advise your customers, if you want to keep them, that it's a good store for souvenirs but is not quality jewelry.
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Tour
Everything was absolutely amazing but was just too much at points. Never time for yourself to rest and regroup
Thank you for traveling with Collette to Egypt. Your feedback has been forwarded to the Product Development Team.Thank you for bringing this issue to our attention.
Collette Support -
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Amazing Egypt
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Service
I always love Collette tours and this one did not disappoint. Our tour guides were wonderful and helped us all with anything we needed. The Nile cruise was the highlight.
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Tour
Favorite memory was the Nile cruise.
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A most excellent trip
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Service
We have traveled with many tour companies over the years. This trip with Collette was perhaps one of the best. The accommodations on land and on the Nile cruise boat were terrific. Tarek Tawrif was an excellent field manager. His knowledge and pride in Egypt made the trip an even better experience. Meeting us at both the Cairo and Amman airports was a big help in dealing with Visas. Would travel with Collette again.
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Tour
Accomodations, field manager, ease of transfers, excellent food.
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Covered ll the right sights for the casual traveler of the Egyptophile.
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Service
The tour covered all of the right sights for the casual traveler or the Egyptophile. The tour guide, Tarek, was first rate. The hotels were excellent, especially the Intercontinental in Cairo. The Nile cruise boat accommodations were adequate, to food and staff great. The customer care from beginning to end was very good, from airport pickup to security.
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Tour
The most memorable experience was seeing and touching the Great Pyramid, then climbing through the robbers' passage to the king's chamber.
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Egypt - Outstanding tour, with a knowledgeable guide
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Service
Excellent hotels, great food, top level security and most important our guide was with us the entire time with a wealth of information.
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Tour
The tour took us to the highlights, with so much to see we there wasn't enough time to see everything. What we saw was worth the trip.
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Awesome.
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Service
Well organized tour. Tour manager Khaled Lotfy was amazing. Keep group on track and had a wealth of information about Egypt I think 40 people on this trip was too many, it just takes so much time getting people on and off the bus, checking into hotels and waiting at restrooms.
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Tour
Too many people on trip. Loved Abu Simbel and the Giza Pyramids at night.
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Best Tour Manager yet. When we both got sick, he was on top of it with pharmacy, etc
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really enjoyed river cruise
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Do not miss this trip to Egypt!!
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Service
This was a trip of a lifetime. Excellent planning and absolutely the best tour manager ever. Khaled Lotfy made Egypt and its history come alive.
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Tour
This is the best way to see Egypt. This was my second Collette tour and I have been exceptionally pleased with them.
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An Awesome Experience
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Service
Collette is an awesome company! The level of organization is superb and the accommodations selected are the best. On both of the trips we have taken with Collette our tour managers were exceptional gentlemen and so we have now already booked two more trips with Collette!
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Tour
This tour was incredible. Although I loved everything about Luxor the most (the Valley of the Kings, etc.) I don't think there is anything that can quite compete with the moment that you realize you are riding a camel past the Great Pyramids of Giza on the Sahara Desert...pinch me!
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You provide well planned trips
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Tour
*Personal information removed by Feefo* was great. He had all the information about the country.
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Great Customer Service
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They are courteous and always attentive to customer needs. I have had no bad experience.
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Tour
Good value for the tour. We visited all major sights in Egypt. Cruising Nile River was relaxing moments after daily sightseeing excursions. Abu Simbel (optional tour) was a must see site. The egyptologist and the tour director was excellent. Without his expertise, this trip could not have been so educational. However, I thought the the size of the group was too big. He was not able to wait for everybody to gather around to start the explanation and inside of some temples did not have large enough space for all of us to be near him, amongst other tour groups. We could not see what is being explained until later. Perhaps, less than 30 people is ideal.
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Egypt
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I have used Collette twice and had excellent tours both times. The last trip with Collette was to Egypt. I had always wanted to see the pyramids and Collette was one of the few tour companies offering tours to Egypt. I always felt safe and had a great experience.
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Tour
Even if the tour had lasted only 2 days, I would have been happy. Those first 2 days we saw the pyramids, sphinx and Valley of the Kings & Queens-everything I'd always wanted to see! The rest of the time was frosting on the cake, including Nile cruise and all the other amazing sites we visited.
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We've worked with ***** on two tours now and she is wonderful to work with. We know we can count on her to take care of business which allows us to truly relax and enjoy our trip.
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Tour
This trip exceeded our expectations! In particular, our guide ***** was the best guide we've ever had. He was the icing on the cake!
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Yes
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Best tour I have ever taken. All our tour manager was terrific
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Security in this country was our main concern and Collette excelled.
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Service
Egypt was our 5th Collette tour. Overall we were happy with our tour experience. The itinerary was very good in terms of including most popular popular points of interests, somewhat fast paced, excellent security, very capable Egyptologist tour manager whose historical insight made a huge impact to our appreciation of Egyptian history. All the tour bus drivers were excellent in terms of promptness and safety.
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Tour
The Nile cruise from Luxor to Aswan was my favorite part of tour.
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Excellent itinerary. Top hotels and ship. Archaeologist tombguide at Giza was wonderful. Tour guide was excellent.
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Tour
So many memorable experiences! Giza and the srchaeologist who led a tomb tour were exceptional. The ship trip up the Nike. Aswan was beautiful. The tour guide’s knowledge of all the history.
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Fantastic 5 Star Tour of Egypt
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Service
This Treasures of Egypt could not have been better. The itinerary included all the sites I wanted to see. Our guide, ******, was amazing. He was great at explaining everything about Egypt’s history, Pharohs and Queens, Gods, archeology, etc. as an Egyptologist, he spoke with passion about the sites I have been waiting a lifetime to visit. Everything about the tour was first class and 5 Star. Such a wonderful experience.
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Tour
I really enjoyed the excursion to Abu Simbel. What a remarkable place and tremendous engineering feat
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Our tour guide's informative presentations made Egypt come alive!
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Our tour guide (personal details removed by Feefo) was both passionate and extremely knowledgeable in sharing information with us about ancient and current Egypt. He was thoughtful answering our questions and meeting the needs of each individual tourist. He brought us to place after place in an expedient manner filling our trip with amazement and wonder.
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Tour
Abu Simbel was an incredible sight to see but visiting the Nubian Museum and hearing the tour guide's presentation and anecdotes regarding the site's backstory made an incredible site even better!
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Outstanding Tour!!
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Service
We had a fantastic time in Egypt!! Our tour guide (personal details removed by Feefo) was excellent and provided us with interesting information about all of ancient and modern Egypt's treasures. We felt perfectly safe the entire trip and never felt uncomfortable wherever we went. The Egyptian people were very friendly and eager to help out in any way.
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Tour
The visit to Abu Simbel was the highlight of many highlights of our trip.
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Very clear information on tour and pre-trip process. Immediate responses to any of our questions, and reminders sent periodically on pre trip needs.
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Tour
Fabulous trip. Fantastic hotels, food delicious w/many choices, tour guide outstanding. We felt very safe in all locations. Hard to pick a favorite but Valley of Kings & Queens hard to beat! Suggestions- tell people to bring more small bills, $1 and$5. Because tipping is big part of cash need.
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This tour is very physically demanding.
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This was an amazing historical adventure. Our Collette guide knowledge of Egyptian history was outstanding.
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Tour
I had two most memorable experiences: going inside King Tut's tomb and the Great Pyramid.
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Fabulous trip of a lifetime
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Loved it all. Our tour manager, also an Egyptologist, was full of information and ready to answer our questions at any time.
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Tour
The tour included so many fascinating places! We've all seen images of the photos but there's no way you can understand their majesty until you're standing in front of them.
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Egypt felt very safe
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Excellent accommodations Experienced guides Timely tours
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Tour
Luxor River Cruise ,Temples
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Egypt was an exceptional trip that we will always remember.
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Service
The staff members responsible for making our trip a memoriable one did their job very proffesionally. Our tour guide did everything needed to make sure we were able to see the sites and inform us about the history behind each site. He also took the time to make sure we felt welcome and appreciated for visiting his country.
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Tour
Abu Simbel and the Valley of the Kings was my most remarkable experience. My husband's highlight was getting to see the pyyramids and to be able to go inside the Great Pyramid.
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A Wonderful Experience
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A totally wonderful experience!
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Tour
The tour was exceptional and memorable in all aspects.
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Including the visa service is great!
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Notes
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Single accommodation are limited and are available on a first come, first served basis.
The days and order of sightseeing may change to best utilise your time on tour.
Each guest is responsible for proper medical documentation and inoculations that may be required and/or recommended to participate on this tour. Please contact your local travel clinic or personal doctor for specific details on the destinations you are Travelling to and from.
Due to cabin configuration, triple and child accommodation are not available.
To complete your tour, we include return airfaresport-to-hotel transfers when purchasing our airfare with your tour. If you have arranged for your own air, we are pleased to provide you the option of purchasing these transfers. Please note that all transfers will leave at pre-scheduled times.
Please be advised many airlines do not provide advance seat assignments until check-in at the airport. Advance seating will be subject to the airline's terms and conditions.
Passport numbers are required in advance. Please provide this information at time of booking.
Internal flights are included in the land price of your tour. Internal flights will be ticketed and distributed on tour by your Tour Manager.
*Grand Egyptian Museum is projected to open Fall 2022. If opening is delayed, groups will visit the Egyptian Museum of Antiquities.
The overall activity level of this tour is a level 3. This means you’re an on-the-go traveller. You don’t want to miss a thing, so walking and standing for longer periods of time (2-3 hours) isn’t a big deal. A moderately paced two-and-a-half-hour walking tour, covering several miles, hills, and uneven surfaces, is no problem for you. Walking four miles over the course of a day is very doable, as is climbing into and out of various modes of transport (tuk-tuk, cable car, zodiac, etc.). You can climb three flights of stairs easily and handle altitudes between 6,000 and 9,000 feet. Expect some longer days with early mornings or late nights balanced with free time to recharge or set out on your own adventure. This level is not a fit for travellers who require mobility assistance devices.
The Egyptian Government charges a camera and/or video fee of approximately 25 AUD for taking photos inside of the Valley of the Kings. There is an additional cost to enter special tombs and sites in the Valley of the Kings and at the Pyramids of Giza. We cover the entrance fee to many sites and to some special tombs/sites (King Tutankhamun and King Ramses VI tombs in the Valley of the Kings and to the Great Pyramid of Giza in Cairo) but other special tombs/sites will be at your expense. Rates are subject to change at any time based on governing authority. Your Tour Manager will collect these fees at the beginning of the tour day and pay the government accordingly.
An Egyptian visa is required for this tour and costs approximately $35 AUD. You must obtain your own visa upon your arrival in Egypt. Visas can be obtained at the airport and payment should be made in cash. Rates are subject to change at any time based on governing authority.
Museum visits and shopping may be affected by observance of religious or local holidays. If Travelling during the month of Ramadan, please note that the order of some features may vary and that some meal experiences may be replaced with meals in the hotel instead of local restaurants/venues. Ramadan observances are from March 10-April 10, 2024.
Your itinerary includes many activities that require walking on uneven terrain and sand. Visiting tombs, temples and pyramids requires climbing and descending steep staircases and/or ramps with limited help from handrails. Some of these visits may not be suitable for people suffering from claustrophobia. Some of the most unique sightseeing can mean accessing locations that restrict motor coaches, especially in historic areas and archeological sites. For your comfort, we recommend bringing sturdy walking shoes. Temperatures can reach over 105º F (40.5º C), particularly in Luxor and Aswan. Be sure to bring adequate sun protection.
Your program includes many early-morning departures. Whilst in Cairo and Aswan, you may depart sometime between 3:00 a.m. and 5:00 a.m. to transfer to the airport for your internal flights (including the option to Abu Simbel). On days visiting the Valley of the Kings, Kom Ombo, and Giza, expect early morning departures from your hotel between 5:30 a.m. and 7:30 a.m. to ensure you profit from the cooler hours of the day and reach the sites ahead of larger crowds. In addition, if you elect to join the optional tour to Alexandria, you will depart the hotel in Cairo around 7:00 a.m. and expected to return by 7:00 p.m. The drive to Alexandria is approximately 3.5 hours each way depending on traffic.
**Visiting the Valley of the Kings requires walking on sand and mostly unpaved paths. In addition, visiting the tombs requires navigating through multiple steep staircases and/or ramps with limited help from handrails.
***Due to flight schedules, the Abu Simbel option must be purchased at time of booking. Whilst we do our utmost to schedule the option on the same day of your return to Cairo to reduce the number of early morning starts, please be aware that, the airline schedule is subject to change and the option may take place on the early-morning of disembarkation on select dates.
****Visiting the Great Pyramid of Pharaoh Cheops in Giza requires agility as you will have to climb up steep, narrow steps (approximately 1-1 ½ feet tall) on the side of the Pyramid without the help of handrails. To access the inner chamber, you will need to crouch and at times to crawl up the narrow shaft with minimal help of handrails. This activity is not suitable for people suffering from claustrophobia.
