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Starting From $4,349 pp*

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Traveller Reviews

Highlights of South America featuring Buenos Aires, Iguazu Falls & Rio de Janeiro

Starting From $4,349 pp*

9 Days • 13 Meals

Call to Book: 1300 792 196
    • Service
      5star
      When my BA flight to South America was cancelled the Collette flights team found me an excellent alternative with no stress. The provision of information about the tour was timely and comprehensive.
    • Tour
      5star
      The tour was well organised and paced. Covering 'the highlights' of 3 different countries in two weeks is a challenge but as a taster of South America's geography and culture it worked well.
  • Not as good as other Collette trip

    • Service
      4star
      Having travelled with Collette before to South Africa and thought the tour 1st class we had no hesitation in booking with them to visit South America. Unfortunately, this tour didn’t live up to high standard already set. On arrival in Santiago we couldn’t find our transfer arranged by Collette and very nearly fell victim to the scam that cost one of our fellow travellers $200 when she couldn’t find her transfer and took an taxi who claimed he had been sent instead. After about an hour of hanging about the arrivals hall our transfer suddenly appeared and claimed that he had been there all the time looking for us. Not sure how 3 of us missed him and his Colette board or how he could have missed us with our Collette straps round our suitcases. On the tour of Santiago, we spend an hour in rush hour traffic going nowhere fast just to drive round the newer area of Santiago getting shown some buildings that had no great relevance. This meant that the more interesting parts were rushed or omitted. Had the tour started an hour later we would have missed the rush hour and had time to properly see the city. Our bus failed to turn up when we arrived in Puerto Varas airport and we had to hang about for an hour while our excellent tour guide Andi arranged an alternative. When we went to checkin for our flight from Iguazu to Rio, 2 of us were told that our flight was booked without luggage and if we wanted to see our suitcases in Rio we needed to pay 240 Reals (about £50). Despite this obviously being a mistake by Collette, we had to pay this ourselves as the tour guide didn’t seem to have a contingency fund for emergencies and it took almost 3 weeks for the money to be refunded. The tour covered a lot of territory and on the whole the local guides were knowledgeable. The tour manager Andi was very attentive and looked after us well. The hotels on the tour were of a very good standard and well located to allow you to explore on your own apart from the one in Rio which was located at the far end of Lebon beach and a bit isolated. It was a 30 minute walk to restaurants and shops which was ok in daylight but wouldn’t do it at night so a taxi was required. Unfortunately, this tour fell short of our expectations meaning that Collette wouldn’t necessarily be our 1st choice for our next trip.
    • Tour
      4star
      Tour covered a lot of territory and gave a flavour of Chile, Argentina and Brazil. Some of the city tours were rushed and could have done with giving longer at some of the sights. The crossing of the Andes via the lakes was interesting with magnificent scenery. Iguazu Falls are incredible and the Jungle Boat Trip to the Waterfalls was amazing and so much fun. Favourite was the day at the ranch with the horse riding, the folk dancing and the delicious lunch under the trees. It was very relaxing after so much travelling.

    Thank you for traveling with Collette on our Highlights of South America featuring Chile to Argentina Lake Crossing tour. We're sorry to hear about the issues you experienced on tour. Your feedback has been forwarded to our UK office for further review.

    Collette Support
    • Service
      5star
      Sil (our leader) was extremely caring and took care of every problem. She was truly our "mother hen" and protected us!
    • Tour
      5star
      Iguazu Falls was breathtaking! I also enjoyed "local experiences at the ranch we visited, local restaurants, and even a bar where we learned the Samba and witnessed the Tango.

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