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Your Tour at a Glance


Tour Activity Level
The activity level for this tour:
You’re a leisurely traveller. You like to discover the energy of a new place, but typically take it easy. You can handle at least one flight of stairs, board a coach, and walk for 15-30 minutes at a time with little difficulty.
You like a balanced approach to travel. You feel confident walking at least 30-45 minutes at a time over a variety of terrains – from cobblestones streets to easy straightaways to a couple hills or flights of stairs. You’re comfortable walking a few city blocks at a time, but need some time to unwind and relax.
You’re an on-the-go traveller. You don’t want to miss a thing, so walking and standing for longer periods of time (1-2 hours) isn’t a big deal. You can navigate hills and uneven ground, climb into various modes of transportation (tuk-tuk, cable car, zodiac, etc.), and could possibly anticipate changes in elevation. You can expect some longer days balanced with free time to recharge or set out on your own adventure.
You’re ready to seize the day, whatever it may bring. You lead an active life at home (walking, biking, and hiking are things you may enjoy) and few thousand steps a day isn’t out of the norm. You can handle longer walking tours (more than 90 minutes), traversing dusty or uneven terrain, standing for periods of time, varying altitudes and temperatures, and don’t mind being on the go with some early starts, late-night experiences, and full days. Unfortunately, this level is not appropriate for individuals who use wheelchairs or walkers.

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Itinerary
Southern Italy & Sicily featuring Taormina, Matera and the Amalfi Coast
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Traveller Reviews
Southern Italy & Sicily featuring Taormina, Matera and the Amalfi Coast
From $3,849 pp*
12-13 Days • 16-20 Meals
Book Now-
Review on 05/24/2022
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TourPompeii was amazing. I also enjoyed the Sistine Chapel, Papal Basilica of St Peter and Vatican were all wonderful sights.
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Review on 05/24/2022
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TourPompeii was amazing. I also enjoyed the Sistine Chapel, Papal Basilica of St Peter and Vatican were all wonderful sights.
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Review on 05/24/2022
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TourIt was a well planned trip.
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Review on 05/24/2022
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TourIt was a well planned trip.
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Review on 05/24/2022
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TourGreat trip. Tour guide was tops, bus driver was the tops. Hotels were good. Included food was pretty bad.
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Review on 05/24/2022
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TourGreat trip. Tour guide was tops, bus driver was the tops. Hotels were good. Included food was pretty bad.
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Review on 05/24/2022
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TourWe saw and did so many things!
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Review on 05/24/2022
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TourWe saw and did so many things!
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Review on 05/24/2022
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TourExcellent tour company, timely, tour manager Federico Alvarez was absolutely fantastic!
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Review on 05/24/2022
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TourExcellent tour company, timely, tour manager Federico Alvarez was absolutely fantastic!
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Review on 05/22/2022
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TourWonderful experience. Great tour director and a great itinerary!
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Review on 05/22/2022
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TourWonderful experience. Great tour director and a great itinerary!
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Review on 05/16/2022
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TourOverall, the Sicily & Southern Italy Tour was very good. Our tour manager was terrific as were the included sites, Some of the hotels lacked sufficient storage, such as sufficient drawer, shelf or closet space. The hotels were otherwise clean and staff were all pleasant.
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Review on 05/16/2022
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TourOverall, the Sicily & Southern Italy Tour was very good. Our tour manager was terrific as were the included sites, Some of the hotels lacked sufficient storage, such as sufficient drawer, shelf or closet space. The hotels were otherwise clean and staff were all pleasant.
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Review on 05/15/2022
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TourOverall experience was excellent! Our main tour guide and the local guides were knowledgeable and friendly. They gave great suggestions for local restaurants and activities to enjoy in our downtime. We had a small group of fantastic people who made our first trip even more memorable!
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Review on 05/15/2022
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TourOverall experience was excellent! Our main tour guide and the local guides were knowledgeable and friendly. They gave great suggestions for local restaurants and activities to enjoy in our downtime. We had a small group of fantastic people who made our first trip even more memorable!
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Review on 05/15/2022
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TourWe had a great group of 15 fun people which made our first tour a great experience. Our tour explored locations that we had not personally considered. Mario was amazing and we had great local guides!
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Review on 05/15/2022
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TourWe had a great group of 15 fun people which made our first tour a great experience. Our tour explored locations that we had not personally considered. Mario was amazing and we had great local guides!
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Review on 05/13/2022
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TourExcellent tour manager with Dario Panniello. We saw many interesting, history and beautiful sites in Sicily and Southern Italy. The local tour guides were generally outstanding. A very nice tour.
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Review on 05/13/2022
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TourExcellent tour manager with Dario Panniello. We saw many interesting, history and beautiful sites in Sicily and Southern Italy. The local tour guides were generally outstanding. A very nice tour.
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Review on 05/13/2022
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TourWonderful places visited and great food!
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Review on 05/13/2022
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TourWonderful places visited and great food!
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ServiceIt would have been 5 stars had Collette taken a more aggressive approach on the cancellation and rebooking of our flight and the handling of the out of pocket expenses
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TourOnly one afternoon that was not on par with the rest of the trip
Thank you for traveling with Collette on our Discover Southern Italy & Sicily tour. We're sorry to hear you experienced a flight cancellation in route to tour. All out of pocket expenses during the delay can be submitted to the travel insurance for reimbursement.
Collette Support -
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ServiceI didn't interact directly with them but they seemed to do their best when our return flight was canceled.
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TourFrancesca, the tour manager, was AWESOME! The local tour guides for the most part were very good. Diana in Sicily was a star. Roberta was also very knowledgeable about the churches she guided us through.
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Southern Italy great - Rome not so much
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ServiceThe southern Italy/Sicily part of the tour was done well for the most part. Lot's of breaks as we drove and a mix of things to see - hitting most of the highlights on our way. The tour guide for this part, Francesca was so friendly and knowledgeable with all kinds of fun facts she shared and entertained us at our dinners along with our bus driver, Antonio. Most of the dinners included were done very well and the entertainment so fun. The Rome extension was a disappointment. I felt it was way OVERPRICED for what we experienced. The Hotel was close to Treve fountain and Pantheon. Then a drive to Vatican City, Colliseum, and Catecombs. We toured Sistine Chapel and St. Peter's over 2 hrs. Then we exited and told we had 2 hours to "eat and shop" I was disappointed because I would have rather stayed and seen more of St. Peters. Not given that option. We only had 40 minutes on our own inside - we needed much more. VERY DISAPPOINTED. Also, we went to Colliseum early second day and ended up being held up for about 1 hr waiting for a 1/2 marathon group to go by. I felt this was poor planning on our City tour guide/Collette. . Catecomb tour was pretty uneventful nor was it interesting.
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TourPoor for Rome extension and good because of Sicily, southern Italy, and our wonderful tour manager and bus driver.
Thank you for traveling with Collette on our Discover Southern Italy & Sicily tour with the Rome extension.We're sorry to hear you were disappointed with the Rome extension. Your feedback will be reviewed by the Product Design Team so that the overall touring experience for our guests can be improved.
Collette Support -
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a little bit a little bit of everything in Italy.
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ServiceThere was a variety of things to see and do. We saw and visited churches coliseums, the top of the volcano, places where they make Lemoncello, jewelry, and marketplaces, etc etc etc. There with also a variety of food choices. I would do it again!
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TourPompaii
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Fun trip lots of food
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ServiceLocal guides were excellent. A lot of steps. Too much shopping
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TourSicily visits and Pompeii Antipasti and pasta.
Thank you for traveling with Collette on our Southern Italy & Sicily tour. We're very happy to hear you had a wonderful time on tour.
Collette Support -
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Packed with history and sceniery.
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ServiceYes, I would recommend them. Alexa our guide was great and very knowledgeable about all of Italy.
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TourAlexa was very knowledgeable and filled with historical stories of all the areas we visited.
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ServiceThe tour guide was awful. Her directions were not clear so I ended up going on an optional tour and paying $45 for it thought all I did was sit in the bus.Also she made a point of harassing single people by making them break up their group and putting them at tables with couples who were given preference.
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TourCatania was interesting and unusual
Thank you for traveling with Collette on our Southern Italy & Sicily tour. We're sorry to hear you were disappointed with your tour manager. A member of the Guest Relations Team will be reaching out to discuss your feedback.
Collette Support -
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ServiceWe took two tours back to back with a day and a half layover in Rome. Both tours were well organized, managed and executed. The accommodations were good (some better than others). The tour managers were enthusiastic and went above and beyond to ensure the trip went well. The biggest complaint I have is the cost of transfer between hotels, from the first to the second tour. Collette charged $100 for the transfer when we could have had a cab for under $25. In fact the ARoma hotel ran a shuttle into the city for $2 per person that would have taken us to the second hotel. If i had known these options i would never have booked the transfer prior to departure. This left us with the impression that we were misinformed and taken advantage of.
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TourIt is hard pick the most memorable, because there were several and the were distinct
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Sicily Southern Italy
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ServiceTour manager was great! Dinners were average with few exceptions. Breakfast venues need to learn how to cook eggs and bacon. The sites in Italy were fantastic!
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TourThe food was a disappointment with few exceptions.
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Nice trip, but some of the included were not very good
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ServiceNo problems with the service prior to the trip - all very normal.
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TourThe hotel in Giardini Naxos needed a make over 10 years ago. We had 4 included dinners at hotels. The only good one was at the MH Madera Hotel. The other 3 were really bad. Too bad. I didn't come to Italy to eat bad food.
Thank you for traveling with Collette on our Southern Italy & Sicily tour. We're sorry to hear you experienced issues with some of the included meals. Your feedback will be reviewed by our Product Design Team so that the overall touring experience for our guests can be improved.
Collette Support -
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No room for one girl!
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ServiceNo will not to do it again. No room for one girl in Rome.
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TourThe tour manager and the driver made it wonderful.
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Beautiful locations, difficult terrain.
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ServiceI felt rushed at times, and our guide at Pompeii hurried us and left some of us behind at times. Also, our hotel near the Amalfi coast was strangely de orated and just too far from everything. Our tour manager was excellent. Also, the tour was much more strenuous than it sounded.
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TourWe loved the hotel in Giardini-Naxos (the Hellenia Yachting Hotel) , though our room very disappointingly had no view of the sea.
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ServiceTour was well planned and tour guide (Vincenzo) was personable, knowledgeable and very personable.
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TourTour of Southern Italy & Sicily was thought provoking, enlightening, editing and beautiful in every way possible.
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It was a wonderfully organized and executed tour with superior guides.
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ServiceFrom the beginning to the end, every aspect of the tour was well planned and executed.
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TourIt’s hard to name a favorite experience because they were all memorable.
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Great guide and great trip !
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ServiceGreat Guide and Great Bus Driver
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TourWould go again ! Enjoyed the food and the sites
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Extraordinary trip!
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ServiceLuciana Lyons was our tour guide and she went above and beyond and made our trip really special. I know one person whose eye glasses needed fixing, without them her trip would have been miserable. Luciana got them fixed for free. The extra two days in Rome where she agreed to stay on was great. It wouldn't have been that way without their help. I found the history and stories growing up Italian fascinating. The personal touch of buying foods for us to try was nice. Massimo was the best bus driver ever. Our group was large with Mario leading the other bus and I only heard good comments about him also. He took lots of pictures of the trip and posted on Facebook. I enjoyed seeing them and that was something extra special he did for his group. The times we were together they both made the time fun.
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TourSicily is so beautiful; Taormina was my favorite. The farm we visited was a wonderful experience, great food. The evening at the restaurant with the Four Carmello's music and dancing was really great.
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ServiceEverything from the the reservation to planning the airfare from a different airport than our group. We would never get to experience a vacation like this on our own, the tour guides and local guides are so knowledgeable. We would do this again in a heartbeat 💓
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TourDefinitely the Amalfi Coast!!! It was spectacular!
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ServiceNice trip at a good price. The hotel accommodations ranged from fair to excellent. The food was only fair. Only real disappointment on these trips is rushed through each excursion and takes up whole day, everyday so don’t get to relax, enjoy the sights/culture and shop.Be nice to have more down time....was none. Our tour guide, Mario Villanis, was perfect. Highly recommend him!
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TourAmalfi Coast and Pompei Beautiful costal trip.
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All our hopes for this trip were answered.
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ServiceFrom the moment we signed up , we had an immediate response from Kandy!! She was always checking in with us until the day we left!! All aspects of our trip were sooo well managed by our AWESOME Marta! She gave such excellent history & info of all areas . She had respect and a cared for those who needed special health considerations- BEST Tour Director EVER !!! Both of our Limo drivers were kind courteous & patient. Another great service you offer.
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TourAs I said before , Marta made the itinerary come to life !! We were wowed by our Bus driver, Franco with his excellent driving skills. Robert: Loved Sa.........Savoca-. He got to sit and relax at the historic bar Vitelli's- a long time wish !! Debra: This trip included all the areas where my ancestors lived, thus everyday felt magical & filled with memories of the tales all my life. I truly can not pick a most favorite, as I loved it ALL. Swimming in the Ocean while at Taomina was great. Optional excursions were enjoyable.
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ServiceAbsolutely loved the tour. A great variety of places to visit.
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TourSicily was my favorite. It's truly what I think of Italy. The places we visited were not a touristy as most of the places on the mainland
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ServiceAll preparations were taken care of. Marta was an absolutely wonderful guide. I will use Collette again!
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TourThe problem with Alitalia was disappointing and I missed 1 1/2 days of the tour. But that wasn't Collette's problem. I would request that the flights be direct. Flying from Rome to Detroit to Phily was exhausting and too time consuming.
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ServiceThey booked flights on an airline that they knew was going to strike! Left me stranded in Boston until the very last because I was traveling solo and I had no travel insurance. Done with Collette.
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TourJust a terrible experience from the beginning
Thank you for traveling with Collette on our Southern Italy and Sicily tour. We're very sorry to hear about the issues you experienced with your cancelled flights. A member of the Guest Relations Team will be reaching out to discuss your feedback.
Collette Support -
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Bellisimo!
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ServiceWe recently returned from Collettes Southern Italy & Sicily tour. We absolutely love it! Our tour guide Mattia and driver Massimo couldn't have been more helpful and accommodating. The group of people that we traveled with made for a pleasant experience as well. We would definitely book another Collette vacation!
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TourVery helpful and accommodating. I usually do our travel planning so I actually was able to relax and not stress.
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ServiceExcept for Palermo, everything was perfect. Love Mattia and Maximo our driver was amazing.
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TourExcept for Palermo, the tour was great. Love Mattia and Maximo our driver was amazing. The farm dinners we’re awesome.
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Collette provides exceptional service.
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ServiceI do recommend Collette tours.
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TourPrices are comparable to other tour groups
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Great trip. Was not impressed with Palermo or hotel Garibaldi.
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ServiceVisit to the farms was great.
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TourVisit to farms. Mattio excellent tour guide.
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The Sicily and southern Italy trip is a delight everyday!
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ServiceThe Sicily and Southern Italy trip is Fantastic! From a lot of great history to great meals with lots of wine of course, this trip is 12 days of delight! Collette has this trip nailed down to a tee, everyday is a treat!
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TourThe tour was educational and fun all the way through! We had a feast on a local farm in Sicily! It was a Fantastic evening!
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ServiceHighly recommend Collette. Good to have the arrangements so well taken care of, every detail. Very enjoyable itinerary.
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TourAll details well taken care of, Great Itinerary.
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Spectacular vistas, great food, covered alot of Italy & Sicily.
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ServiceThe service was outstanding as usual. The trip itself covers alot of territory & beautiful vistas. We would have liked to have had the Isle of Capri included in the package as an excursion or built into the itinerary. Loved the Amalfi coast & Pompeii. Savoca as an excursion was serene & beautifully untouched. This could be joined with Taormina along with more time to enjoy the evening.
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TourAgriturismo with Chinnsia was soo fun. The food was fabulous & great value. She made the whole evening !
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Sicily And Southern Italy in October
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ServiceGood trip with a great group of people. Tour manager and bus driver were good. Local guides were very good. Tour manager could have provided a little better overview of the expected day.
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TourPositives - Good trip with a great group of people. Tour manager and bus driver were good. Location and quality of the hotels was mixed; some were good and some were average at best. The optional stops were very good. The visit to Cefalu and local farm was excellent with a very nice family dinner and experience. A walk to Old World Sicily at Savoca was equally entertaining and beautiful. Matera and Pompeii were fantastic places to visit. Improvements Required - Two of the hotel locations were poor in that they had no local restaurants or shops to stop in. This was extremely disappointing in that one was believed to be in Sorrento on the Amalfi Coast. The hotels in Giardino Naxos was very dated, had small rooms, and the first room we entered was not clean. The pace of the trip was not ideal. We did not spend enough time at some of the great towns on the Amalfi coast and other places. We would stop and have to meet back in 90 minutes or so which left little time to eat, explore and shop; this occurred at Taormina, Sorento and other places. Group meals provided by Collette at the hotels we stayed was disappointing as finding the unique restaurants would have been much more fun and better.
Thank you for traveling with Collette on our Southern Italy & Sicily tour. We're sorry to hear about the issues you experienced with the some of the hotels and included meals. Your comments will be reviewed by the Product Design Team so that the overall touring experience for our guests can be improved.
Collette Support -
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I enjoy traveling with Colette because they handle all the details
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ServiceThis trip was exceptional. Daniel Boghe our tour Manager was extremely knowledgeable informative and just all-around helpful. All of our tours as well as the optional ones were amazing. This was my sixth trip with Colette and I already have number seven planned
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TourThere were two the first what is a trip to a farm and dinner there which was more than exceptional. The second was the city of Pompeii which I found fascinating
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ServiceThey gave good service.
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TourGood trip. Organized. Would use them again
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ServiceOur tour manager Vincenzo Giordano was very good. He knew exactly where we were to go and we had good local guides. He also took one of our group to the hospital when she broke her arm.
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TourThe hotels were not up to par. Our room at the Matera Hotel smelled like body odor and had gnats flying all over the bathroom. The Hotel Degli Aranci in Rome was nice however our room was outside the main hotel on the street and looked out at the dumpster.We had bars on our windows. Terrible. Also the trips to the shops were a waste of time. They just wanted to sell us jewelry, limoncello or cameos and we wasted a lot of time there. I don't think one person bought a cameo.
Thank you for traveling with Collette on our Southern Italy & Sicily tour. We're very sorry for the issues you experienced with some of the hotels on tour. Your feedback will be reviewed by the Product Design Team so that the overall touring experience for our guests can be improved.
Collette Support -
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Some of the hotels and food need to improve...
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ServiceSome hotels and included meals need improvement. Also main tour guides need to enforce front seat system in bus to give everyone a fair chance to sit there
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TourGoing to the Volcano although we needed more time to explore
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ServiceWe enjoyed the entire trip. The landscape was beautiful. The hotels were excellent and the food was terrific.
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TourRoma was my favorite part of the trip followed by the Amalfi Coast. I wish we could have seen more of Roma but time was limited.
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Beautiful Southern Italy & Sicily Trip
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ServiceService by Collette was very good planning & prior to leaving. Trip was excellent covering a lot of wonderful places in Southern Italy and Sicily. Our tour guide Cristian was attentive and knowledgeable. Bus driver Giuseppe helped keep us stay safe on all those hilly windy back roads. Walking tour of Cefalu and farm dinner excellent. The winery and dinner was so much fun and food delicious. The Amalfi drive breathtaking (would have liked more stops for pictures). Hotel in Sorrento could have been closer to town, back late that night and not a lot of dinner choices without hefty taxi ride! Loved: Palermo churches and markets, Valley of Temples, Mt. Etna, Taormina, Matera, Amalfi and Pompeii. Extra trip to town of Savoca and Godfather story very interesting. Ideas to make this trip better....Instead of stops at ceramic shop town, cameo store and wood store and a lot of shopping touristy places, we would have loved a boat ride on Amalfi coast or time to swim and enjoy our beach/pool at hotels. This would cut down on long bus time too. Hotel ( Diamond) change in Giardini Naxos was very disappointing. Not in great area and restaurant choices limited and walk back late at night not great for bunch of seniors. Hotel change in Rome could have been better located and staff not helpful. Returned to hotel after long day in Rome to find hotel had no water for sale, bar closed and nothing to drink or snack on. We loved trip and would recommend Collette. Italy is just beautiful and local people warm and inviting! ARRIVEDERCI Italy!
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TourGreat trip to Southern Italy and Sicily!
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ServiceTour manager Mario and driver Max were very professional and always prepared. I received extra care due to walking difficulty. I had not expected this, it was very helpful. The reception we received at hotels and tours was the same, always pleasant, prepared and fun to participate in.
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TourThe tour gave me the chance to experience ancient sights like Matera and Pompeii with a group.
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Amazing Sicily and Southern Italy explored.
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ServiceAll the accommodation, pace of tour and tour manager Mario were excellent. From day 1 we were given plenty of information on where we would travel and some of the historical background which adds to the enjoyment of what we are seeing. A very able bus driver to see us safely to all the locations.
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TourThe whole trip opened up new experiences in vìsiting very different locations, sampling amazing food and wine, all coordinated by an excellent Tour Manager
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ServiceThe tour manager was very knowledgeable of all areas where we visited. The guides also very informative and offered some humor. The transportation was very good.
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TourSome of the accommodations were very poor, the hotels had not been updated for years. Some were off were out of the way and food was not up to par.
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Fabulous!!!!
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ServiceI would certainly travel with Collette again. My trip to Sicily to the Amalfi Coast was marvellous, our group was great and our tour guide Mario is one of the best. I love how everything was taken care .. there were no worries , no stress ...just enjoy the ride.
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TourSicily has such a rich cultural heritage . My favorite places were Catania, Taormina, Matera and the Amalfi Coast.
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Rethinking booking Collette tours for myself or my clients.
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ServiceThe tour manager was wonderful. I was not happy, though, with the hotel choices on this tour as opposed to so many other Collette tours we have taken in the past. Most of the hotels were in an area where there was nothing else around. On the one night in Castelmare, for instance, we had a free evening. After touring the Amalfi Coast from 8:15am to 6:15pm, we could take a 10-15 cab ride to the town of Castlemare to get dinner. None of us felt like leaving to go find a cab! We all stayed at the hotel to eat. One of the worst hotels was the Hellenia Yachting hotel, which was in very bad need of repairs! In the two cases where there were balcony rooms available, my husband and I were one of the few who did not get those rooms. Of if king bedded rooms were available, we always seemed to get the twin bedded rooms. I also did not enjoy all the places we HAD to stop for shopping! The woodlaid shop in Sorrento, the jewelry store near Mt. Etna (at least we had refreshments there) and especially the cameo shop which was a half hour out of our way each direction. Only 2 or 3 people even bought something there but everyone else was held captive! We should be given the choice to come or go. I am becoming very hesitant to book another Collette tour again. The only thing that made this trip so enjoyable was the fantastic group we had which was in no part due to Collette. I had just booked my sister, Amelia Reibstein, on the Italian Treasures tour that just returned. The only reason she booked this tour was because of the villa experience. First of all they were out all day and never even got to see most of the villa. Second both couples I booked were on the 3rd floor and had to walk up 5 flights of steps with their carry ons and ever day after tours. They were the only two couples on that floor. Most of the other people on the tour who were in the lower rooms said their rooms were extremely small.
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TourThe Amalfi Coast was beautiful but scary. Loved the town of Matera but did not really enjoy the town of Alberobello. Wished we were staying in that town. My favorite memory was the Cefalu Farm and dinner. Loved Cinzia as she made it such a fun time. Also enjoyed the winery with dinner and the Flavors of Sicily dinner.
Thank you for traveling with Collette on our Southern Italy & Sicily tour. Thank you for taking the time provide us with your review of the tour. We're very sorry to hear about the issues you experienced with the itinerary and the hotels that were used for this departure. Your comments will be reviewed by our Product Design Team for Italy so that the overall touring experience can be improved. We did speak with your sister Amelia today as well regarding her experience on our Italy's Treasures tour.
Collette Support -
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The trip was a great and fun experience.
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ServiceThe tour was very well organized, great food and hotels. The tour manager, Mario, did a very good job. Lots of fun.
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TourIt's a wonderful tour. Got to see a lot of areas that were included in the price. When we were in Silcily, we stayed at a hotel right on the Mediterranean ocean, sunset was spectacular, with dinner out by the pool on that Friday night. Outstanding, I won't forget it.
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Our 3rd Collette tour didn’t measure up to previous 2 tours
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ServiceOur tour guide, Matilda was very good. The local guides were also good. What lacked this tour compared to previous tour was the polish and classs and attention to detail we experienced in our previous 2 Collette tours to British Columbia and Spain. The location of the hotels limited where 42 guests rooms were so the accommodations were below standard and loaded with issues such as no working air conditioning despite trying to change rooms. Also, one day I had heat stroke and no where in any of the hotels Was there an ice bucket or ice machine. When asked about getting ice to help with my edema and over heated ness my husband had to go to the bR repeatedly to get a bag or bowl of ice. In addition, there was absolutely NO acknowledgement of my birthday or anniversary as was done in the past on your fabulous British Columbia tours and our Tauck tours. These occasions are very dear to me as I have health issues and every year is a gift which is one reason we travel during my nirthday and anniversary month. You were made aware of these occasions yet it fell on deaf ears Maldonado upon our arrival to Palermo, Matilda was surprised to see us as he received notice we had cancelled our trip. We were shocked and disappointed to hear this as the only thing we cancelled were transfers from airport. We have a few more tours we were thinking of taking in the next few years and we are now definitely reconsidering tour choices as Collette definitely fell short in many areas this trip. The itinerary was fine, the food at dinners was fair to poor quality. The winery experience was not charming but rather sterile and factory like, the breakfasts were noticeably sparse other than carbohydrates in the form of breads and sweets. In some hotels there’s served canned fruit and then when we left on bus they brought out the better fruit. The prepared scrambled eggs were not eatable as they tasted like powdered eggs. Some hotels brought out hard boiled eggs after we were to get on bus. In other words, quality was lacking. Your tours are not the most expensive nit they aren’t the cheapest either so it was disappointing value. Thank goodness for good guides in particular, Matilda, who was very cognizant of my few health concerns with regards to what I would be able to do or not do on tour which I was able to do almost everything except steep climbs. He also made sure that my beds had a pillow topper or some other topper for my very sore muscles and stiff joints due to my Polymyalgia rheumatica, a very debilitating long term condition requiring large doses of prednisone. So in summar, guides were good, especially Maatilla, itinerary of where we went other than that winery was fine, the dinners and breakfasts were fair, accommodations were fair to poor due to poor operating systems and food. We were looking forward to great southern Italy food and thankfully on our own found some. Very disappointed our special occasions were never acknowledged in any way shape or form and that’s on you and head guide because that was your responsibility to follow through with on your own or with the individual hotels. Definitely will be considering more thoroughly our choices for tour companies for our next tours to Croatia, australia/Ne Zealand and for Montreal and Quebec as we definitely felt you fell short by comparison to our previous 2 tours with you.
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TourI did so on previous page in great detail. So refer to that review
Thank you for traveling with Collette on our Southern Italy & Sicily tour. We're very sorry to hear you had such a disappointing experience on tour with us. A member of the Guest Relations Team will be reaching out to discuss your feedback.
Collette Support -
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Wonderful, informative, and thoroughly enjoyable combined holidays.
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ServiceAs on previous Collette holidays we found everything very satisfactory. Only the MH Matera Hotel gave us any cause for criticism, because there was a dangerous 3 legged chair on the patio area and when we commented to reception, there was very little response. We think he may not have been able to speak English, but he made no attempt to help us. The young lady from housekeeping was much more helpful. All other hotels were really good and we thoroughly enjoyed our 4 days in Rome in between the Sicily and Italian Vistas combined holidays. We went to discover where my father was during the WWII period (he's no longer with us to ask him about it) and the Allied Forces Landing Museum was extremely interesting. Our two Tour Managers, Francesca Vacca and Heather Villamaino went above and beyond expectations to help us all. Heather managed to overcome the difficulties with the arrival at the Baglioni Hotel in Florence, exceptionally well, when all the cases were delivered to the wrong rooms. Francesca was extremely helpful in finding Taxis for us to visit Termoli on the east coast, which is where my father lost his left leg in a battle during the war, and we have nothing but praise for her endeavours throughout the whole of the Sicily - Southern Italy holiday. We are most grateful to both of them as well as our excellent drivers - Massimo and Rafaelle. Thank you all at Collette for your excellent holiday programme.
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TourThe whole tour of Sicily and Southern Italy went way beyond our expectations. We discovered information from the Allied Landing Forces Museum regarding the British involvement during WWII and loved the whole experience of Sicily - the scenery, the way of life, and the interesting history, which we knew nothing about before our visit.
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Beautiful, busy tour
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ServiceI thought the service on the tour was amazing. My lack of five stars is based on the tour itself. This was the longest tour I have done thus far & it was wonderful. My only complaint/suggestion: add the options towards the end of the tour instead of the beginning or have one at the beginning & one at the end. Nearing the end of the tour, we were tired of all the traveling so instead of going on the tour of the Amalfi coast, we stayed at the hotel & relaxed by the pool. Had there been a “break” near the end, we wouldn’t have felt the need to miss a part of the tour in order to “recharge”. The volcanoes were amazing. I would have loved to have the option to go further up Mt. Etna though.
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TourSome favorites were Mt. Etna & the views of a smoking Etna from the Greek theatre in Taormina, Giardini-Naxos, Agrigento & the Valley of the Temples & Monreale & the Norman Cathedral. We had a couple issues with hotels. 1- they had AC but for the most part it felt like it was barely working. 2- we had a gorgeous room with wonderful views in Giardini-Naxos but the shower leaked. Also, the beach is very rocky so bring swimming shoes.
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ServiceTrip Leader was not professional or uniformly interested in his job.
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TourAmalfi coast and visit to Pompey
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ServiceGood job. Hi
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TourTour was great. Excellent guide and excellent driver. Only problem was that the trip was too fast-paced. No time to relax, just rush, rush, rush.
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The trip was OK. The next time I travel it will be on a more personal iten
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ServiceThe hotels were very good. The bus was exceptionally clean. The bus driver accomodating. I think the guide took some shortcuts.
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TourHave been to Italy before. Won't be going again
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ServiceAs usual, the tour was a wonderful experience! Excellent tour director - very knowledgeable, great sense of humor, extremely helpful. Wonderful group of fellow travelers. The right amount of free time to do what we wanted.
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TourWell planned. Interesting locations
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ServiceWe enjoyed a wonderful trip with a excellent guide Francesca from Naples. She was so warm & full of life. All of the trip details were perfect. She made us laugh, had us singing on the bus & even thought us some Italian I found my self practicing on the street sign as we traveled. We saw incredible UNESCO world heritage sites that were so unique & that we had never even heard of before. I would take another trip with Collette.
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TourWe went to family farm in Sicily for a tour & a meal. They showed us how to make rice balls the family was really adorable & the woman who was our host was so funny. We could easily see how genuine they are & how they enjoy sharing what they love doing. The food was amazing!!
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ServiceThey tried to keep me updated in flight plans that were changed. An explanation for the changeswould have been appreciated.
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TourI chose the tour for the itinerary and that was up to my expectations! However, there was at least one day that we were on the bus too long although there were stops. When we had dinners arranged, a choice would have been better than a fixed menu. A map included in our packets would have been helpful, as well as our tour guide displaying our daily trip.
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It was a nice trip. quick views and visits of places.
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ServiceThe service was fine. Restaurants OK, hotel location ok. Can be improved. The thing I was not informed about before booking this trip is that it is a senior citizen tour. I was the youngest person in the group. I had a good time with my fellow travel companions but I think you should let people know in advance. Stops at factories are a waste of time .
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TourSome of the hotel locations I didn't like.
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ServiceThey were most helpful with my air travel selection.
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TourThis was an outstanding tour of a very interesting and picturesque area. This was our seventh tour with Collette and while they have all been very good to great, this one stoodout because of our Tour Manager Paola Balzo. She did an outstanding job and should be commended for the way she did her job.
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ServiceSouthern Italy was our fifth trip with Collette. We have been very pleased with all of our Collette trips. Tour guides and experiences have been amazing.
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TourTour guide and driver were excellent. Tour provided some amazing experiences
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Excellent Organization for a memorable tour
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ServiceThe pre tour package was excellent. I appreciated the prepared hotel page to leave with family and the preparation tips. The choice of optional tours was excellent. When my husband and I were the only two to choose the Allied Landing Museum we were still accommodated, virtually a private tour. Our tour guide Paola made an extra effort to meet us afterwards so there was no stress to rejoin our group. The pace of the entire tour was excellent, no need to pack up every night. The local guides chosen for each city were excellent.
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TourThis tour covered all the highlights (and I am already longing to return to see more of Sicily. As a tourist you do not always feel welcome if you are visiting an area that has perhaps seen too many visitors. Not so in Sicily, we felt so welcome everywhere we went. This was most evident at my favourite optional tour, the Agriturismo Case Varisco. Cinzia was a delight, and having the men on the tour helping her prepare food was a definite highlight.
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ServiceWell organized. Everything that was promised was delivered.
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TourScenery was great and Mt. Etna had a small eruption when we were there.
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Very good/helpful customer service
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ServiceVery good/helpful customer service when we need inquiries,
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Tour1)The perfect time of the day to see the smoke coming from the mouth of Mt. Etna, amazing. 2) The sight seeing ride on the Amalfi Coast 3) the Fish Market in Catania, amazing to know that man still there shopping and waiting until the end to find “bargain” for the sale of day 😅😅😅
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ServiceHotel food could have been better[dinner]
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TourThe tour guides were great.
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Tour guid was very good could have used more relaxing time
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ServiceTour guide was very good
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TourThe scenery Did not care for activities to not opt out because already checked out of hotel such as cameo factory, inlaid wood out of date
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ServiceToo many extra costs after initial high cost. Meals provided were not very good. TOOO many people on the tour...47. Very little time at some stops.
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TourStops at very high end places and very touristy places. Matera was very interesting but Arbolobello was terrible and it rained very hard. Also tour manager often talked for ever when we had little time to see some shops and sights. She had a hard time counting so many heads! Would have enjoyed more time in Sicily at less touristy sights.
Thank you for traveling with Collette to Southern Italy & Sicily. We're sorry to hear about the difficulties you experienced on tour. Your feedback will be reviewed by the Product Design Team in order to improve the overall touring experience for our guests.
Collette Support -
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ServiceVery organized. Yes I will
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TourThe Roman ruins and Sicily
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ServiceGreat tours. Coordinations were great
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TourDay at the winery. Informative and delicious food and wine
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ServiceWe worked with a travel agent so we didn’t have much direct contact with them.
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TourWe had a lovely experience except for the group was too big. And there were two groups within that group that were each about 16 people. It didn’t make for people mixing well
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ServiceOne of the best trips I have ever been on...everyone was amazing!
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TourAll of it...trip was fabulous...winery was wonderful!! Oranges were delicious, wine was tasty, also!!
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Best trip ever!
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ServiceEnjoyed experiencing Sicily and Southern Italy. Our trip was excellent mainly because you have a great Tour Manager, Daniel Boghen. He provides information of the area and makes each day enjoyable.
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TourSeeing Pompei was really thrilling.
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ServiceThe tour manager was great and kept us well entertained on the coach journeys. My only problem was so little time to look around towns by yourself and shop. I had to buy souvenirs to take home to my family horribly quickly and was thus disappointed with my purchases. It was suggested we wait to shop at certain places as they were family run etc. These places turned out to be purveyors of really beautiful things, diamond, pearl, emerald and coral jewelry at one place; genuine cameos at another and exquisite inlaid woodwork at another - all well beyond my means, and those of others (but not all).
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TourNot enough time to wander around towns and shop, as previously mentioned. Our tour manager was truly great; I was impressed with the hotels but would have preferred smaller meals.
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ServiceMy husband makes almost all of the arrangements and is in a much better position to comment on Collette's service. However, it seemed that the response time with the company was good and we had no issues with service.
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TourOur guide, Daniel, was very organized and knowledgeable. We especially enjoyed the Amalfi Coast and Pompie.
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Southern Italy and Sicily
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ServiceExcellent tour guide who made the trip especially wonderful!
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TourDetailed view of impressive sights. All things taken care of so could just relax & enjoy!
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Daniel was the best tour guide ever! He took great care of all of us.
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ServiceEverything went smoothly, with one exception, the guide at Hellenia, who ignored those of us who moved more slowly on the uneven terrain; I would never recommend him for anything.
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TourHaving Daniel was the highlight of the tour; he patiently explained everything we asked about; he provided maps and other helpful handouts, and he made sure that everything ran smoothly.
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We love Collette!
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ServiceTraveling with Collette is a pleasure! They tour managers are very knowledgeable of the regions they are assigned and organized. We enjoy the variety of experiences and the centrally located hotels.
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TourTaormina was our favorite overall. It was beautiful! We would have loved to have stayed longer.
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ServiceTour director (Marta) was great. Experience +knowledgeable + attentive. Bus driver not talkative but very good at dealing with Sicilian drivers and roads.
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TourSouthern Italy and Sicily are beautiful areas of the world. We visited several incredible places (Matera). Because we staid 2-3 days in each hotel and did not leave hotels until 8-8:30 am the tour was not very tiring. Bot my husband and I loved the tour. (My only issue was that Collette website did not let me check balance owing if I booked the tour through the third party)
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ServiceSuggest having a group of maximum 20 people to help make every junction of the path more efficient. The Tour Manager should NOT repeatedly make the tipping sound like mandatory and not discretionary, as it should be.
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TourAmalfi coast drive was one of the highlights.
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Very good tour
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Servicetimely updating of information, presentations made at group meetings.
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TourTouramina and Matera were the highlights and the drive on the Amalfi coast.
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Great tour, great tour guide, just what a bus tour should be.
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ServiceKept us informed, provided info when needed.
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TourJust what we expected a bus tour to be. Fast moving but we saw a lot.
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Beautiful country and knowledgeable, wonderful tour manager
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ServiceWorked well with my travel agent. Everything done and received on time. Trip was represented well in Collette information.
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TourGreat local tours especially liked Matera. Also tour manager was very knowledgeable and had a great sense of humor. Local tour guides were all very good.
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Very Enjoyable Trip
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ServiceThis was my second Collette tour to Italy. Previous tour was to Rome and then to the North and depart from Milan. The recent tour was to Sicily and then North to depart from Rome. In both cases I was most impressed with the Tour Guides provided by Collette. A Happy smile and a warm greeting from Luciana every morning began the day of beauty and entertainment. The Tour Guide provided Local guides in each city or at each attraction who were knowledgeable of the History, Customs, and points of interest and who were passionate to share their knowledge. To me, this makes the experience much more enjoyable.
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TourOur tour began in Sicily with 5 nights there and then across to the Toe of Italy and over to the Boothill area and finally to Pompeii and Rome. So much Beautiful country and History to enjoy. Our tour was in the Spring of the year and is the most beautiful time to see Italy. Snow on Mt. Etna while Almond trees bloomed below. The first green leaves sprouting on the grape vines and gardens being prepared by the local people. Visiting Pompeii on the last day was a truly memorable experience which was improved by a knowledgeable local guide. The tour bus driver was amazing. In Sicily I don't think that there is a mile of road that is straight and he maneuvered that bus as if it were a sedan around curves and over roads which seemed impossible. A truly enjoyable trip !
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ServiceAttentive and professional
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TourThe group is too big (40 people). Overwhelming for Luciana. Time/day is too short. We started at 8:30. In few days, we were done half day. We were not told that there is group (29 persons) within this trip, leaving us (11 persons) awkward and out of place in the beginning. The group did not want to rotate seats; only within themselves. Dinners should be in local authentic restaurants; not in the hotel. Breakfast should be combined with other hotel guests. Otherwise, menu is limited (mostly American Continental); tables are assigned. We want to enjoy local Italian dishes. Luciana and local guides were excellent (Jackie, Diana). Matera guide was good. But in Pompeii (Pasquale?) was not good (not engaging, boring). Bus driver (Giuseppe) was excellent. We did not visit Salerno due to traffic, but this should be expected. Shopping should be optional; or after the tour is done. Otherwise, we wasted our time.
Thank you for traveling with Collette to Southern Italy & Sicily. Your feedback will be reviewed by our Product Design Team in order to improve the overall touring experience for our guests.
Collette Support -
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ServiceThis was our fourth trip with Collette and have already signed up for two more.
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TourThe only bad thing about the trip was the number of miles traveled by bus. I think we could have skipped a UNESCO site and stayed longer on the amalfi coast or in Naples area. Great dinner last night in Rome.
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ServiceExcellent site choices.loved seeing places.
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TourAll the city and sites I visit was great!
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ServiceThey were able to answer questions prior to departure. Yes I would recommend them and use them again.
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TourOur tour guide was great. The Farm Dinner and tastes of Sicily are highly recomended. I felt our hotels where not located close to other events that you could do on your own. had too much free time in hotel....felt stuck in area with nothing to do.
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ServiceThe food in the pre-selected restaurants was below quality. There was no choice of entrees and most important on Fridays during lent the food served was meat. I feel the only food I enjoyed were at the restaurants we selected when meals were on our own. Also the hotels, although were quite nice, were in remote areas where we did not have the option to walk into town. Hotels need to be nearer to town. We were not happy when we arrived at a hotel at 2pm with dinner at 7 (at the hotel) and we had nothing to do.
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TourSaw a lot with an exceptionally wonderful tour guide. Would have liked to spend more time in the bigger cities.
Thank you for traveling with Collette to Italy. Your feedback will be reviewed by the Product Design Team in order to enhance the overall touring experience for our guests.
Collette Support -
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An amazing trip with beautiful scenery like The Amalfi Coast. Breath taking
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ServiceIt was well organized. Mattia Di Carlo was very helpful with notes in the main entrance. Hotels were great. Meals were very good. The farm at Sicily was delicious and amazing. Her and her family were so warm and friendly. Tour guides were so informative and I enjoyed the historical facts and their insight on stories in the area and in the past. Wine tour was very good.
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TourCefalù was great with her and her family at the farm. The food was amazing. So much, so good. They were warm and friendly. Amalfi coast ride unforgettable! Positano was beautiful! Naples was were my grandma was from , so meaningful to me. Pompeii had so much history and and interesting facts. The Greek ruins showed how much they influenced the area. Loved the churches. We were able to attend mass at St Agatha church on Sunday that Deanna told us about. Loved Jacqueline knowledge of the area. All tour guides were super. Mattia and Massimo the bus driver made the trip!
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Spectacular!
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ServiceWell organized and detailed. They delivered what they said they would.
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TourOur guide, Mattia di Carlo. was informative and personable. He educated and entertained. The various structures, buildings, churches and cities came to life because of him.
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ServiceEverything on the tour was great especially the tour guide. Very cairing knowing a lot about everything. Hotels need to be closer to towns so you can go outside and do something.
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TourFavorite was the farm dinner
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ServiceThe time of year that we went it was cold and in one case snowing. The free time was to long some of the shops were closed. Our guide was excellent very friendly, smart and very attentive to everyone on the trip. For us she made the trip!
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TourBecause of the time of year
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Serviceno one at collette could explain how we go from terminal 3 to terminal l at Rome airport. Tour guide was phenominal. The weather was too cold. Too much free time in cold weather. Meals were not as good as in previous trips
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Tourthe dining out with group and music
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ServiceI like that I was picked up at my home and driven to the airport. Our guide was outstanding. She did a wonderful job educating us about Sicily and Italy. I thought our rooms were fine and the beds were comfortable. Overall it was an enjoyable bus tour and I have never taken such a tour before
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TourSicily has so much to offer. Before I took the tour I knew little about this region. I definitely would go back again
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ServiceBoth trips, Portugal ad Italy, where very good. I travel extensively and was very pleased with the service that your representatives gave everyone. Mary Dalton and Jarius were excellent. The hotels and restaurants were great. Thank you! I would go again this year on the trip they have planned but I have already booked two trips for the fall. Can’t be in two places at once! If I am available, I would certainly travel again with Collette!
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TourAlready explained how I felt about my trips!
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Our tour almost made me wish I was born Italian!!
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ServiceOur Collette CA contact (Jarius) was so very knowledgeable about our destination and then the Italian tour guide (Savio) that we hooked up with was the icing on the cake. Both made this trip an experience to remember!!
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TourThe pace of the tour, the quality of the guide and the hotel accommodations were top notch. Our bus driver was also multi-talented.....and I'll leave it at that as a surprise to the next tour.
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Sicily is an interesting country and we saw the best of it.
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ServiceWe went to the higlights of Sicily, a trip I couldn't have planned better myself. We also went to a private farm and visited with a family. I loved that. The pacing was rigorous but balanced.
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TourThe travel to and from on international flights could have been better arranged for the follks from Baltimore. Overall, the pricing, what we saw and travel on the tour bus was quite good.
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ServiceQuality tour guides who know the culture and daily life of their country. Also know history and food of their country.
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TourStaying across the sea from Sorrento and seeing Mt Vervisous from the shore.
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Everything was superb!
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ServiceExcellent trip, itinerary, guide, fellow travelers, booking agent - everything was wonderful from beginning to end! Thank you!
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TourThere were so many memorable experiences...Darion was awesome, the Greek Temples were amazing, the beautiful seaside villages or Taormina and others were a vacation spot we would come back to in the future, the winery was so much fun!, and Matera and Pompeii were so impressive historically...I really can't pick my favorite, as we loved the whole trip from beginning to end!!
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ServiceI have travelled with Collette quite a bit and they always go above and beyond to make our tour experiential. The optional tours were a great value.
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TourThere were so many memorable moments but we especially enjoyed our visit to Matera where we met a local artist.
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ServiceOur tour guide , Mattie was excellent. The bus driver was terrific too. The places we visited were outstanding
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TourPompeii was so very interesting
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ServiceThis was my first time traveling with Collette. I thoroughly enjoyed the entire experience.
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TourThe entire tour was memorable.
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very good tour.
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ServiceWe have traveled with Collette for seven trips. This was a very good trip. I do think that there was too much time spent traveling instead of visiting towns or cities. We basically spent two full days traveling; although our tour guide did stop along the way for some short town visits and some shopping. Unfortunately, we did have three days of heavy rain, but that certainly is NOT the fault of Collette or the tour guide. We made the best of it. The food was excellent and we truly enjoyed the little towns and local tour guides. We are planning another trip back to Italy in the future.
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Toursee the previous comments.
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ServiceToo many people on the tour.
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TourToo many people on tour never again
Thank you for traveling with Collette to Southern Italy & Sicily. Your feedback will be reviewed by the Product Development Team.
Collette Support -
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ServiceTour guide was fabulous, Mattia DiCarlo was very knowledgeable and quick to assess the personalities in the group.
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TourBeautiful tour of the Amalfi Coast.
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Out of This World!
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ServiceWell worth it! Our guide and driver were tremendous! All the stops and sight seeing were out of this world! Would do it again! Great memories!
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TourOn the the beach at Naxos, Sicily.
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ServiceTour director Mario Villanis was the best
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TourFarm Case Varisco in Cefalu - Hostess had exceptional personality, food was great, very entertaining optional tour
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Tour needs refinement
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ServiceHotel selection good but would prefer locations within city centers. Long day trip to vineyard for a 30 view of operation and dinner was very disappointing. Would have preferred Sorrento, Amalphi coast and Matera sequence. Palermo visit could have focused on major sites within walking distance of hotel versus bus trip to visit a cathedral.
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TourThe visit to Matera was highlight of tour.
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Collette is the best!
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ServiceThis was our third trip with collette and each trip has been wonderful. Sicily and southern Italy was just beautiful! Our tour guide was excellent! Hotels were centrally located !
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TourSo manywinderful experiences that it is difficult to choose .. Cefalù , an optional tour was one of my favorite stops- the setting , the host and the food just outstanding!
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Professional, informative, delicious!
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ServiceHotel accomodations were excellent quality and very modern. Our guide was very informative and he handled every problem with utmost professionalism. The trip gave us a "glimpse" of many towns and cultures.
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TourThere were so many memorable experiences - swimming in the Meditterean Sea, having sandals made in Amalfi, the views from Taorimina and Mt Etna.
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Efforts should be made to negotiate early openings for breakfasts.
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ServiceGood choice of hotels with one exception. The visits and the chance to eat at excellent sites was a real bonus.
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TourEating at good restaurants especially the night where we had live music. The visit and meal at an agritourismo was a treat.
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Great fun
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ServiceIt was a lot of fun and having the tour guide made it stress free.
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TourGoing on a tour made it Stress free travel
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ServiceI was a little disappointed with Collette on this trip. We missed our connecting flight in Rome because our origin flight was delayed 1 1/2 hours. We only had 1 1/2 hours of connection time. When we did arrive in Palermo, it was upsetting to learn that our Collette rep had left. We found another one and really had to convince him to help up, which he finally did. The tour manager in Sicily and Italy was not what we are accustomed to with Collette.
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TourPompei was probably my favorite.
Thank you for traveling with Collette to southern Italy and Sicily. A member of the Guest Relations Team will follow up with you.
Collette Support -
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Wonderful
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ServiceThe overall experience was very smooth and hassle free. The site selection and tour guides especially Jacquline in Palermo and Diane in Catania and Mt. Etna were great. Salvatore was an excellent driver and extremely pleasant and knowledgeable. Monica was super and made the whole trip unforgettable.
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TourMt Etna, Taormina, Matera, Pompei
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We saw all the things we were interested in, in Scicily and the Amalfi Coas
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ServiceThe tour was well paced and we experienced all the places we wanted to see. The guide did an excellent job and was well versed in the areas we visited.
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TourIt was a good experience.
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So. Italy, leave the driving to Collette
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ServiceGreat tour, guides and hotels. We learned so much about So Italy that we didn't know and saw some wonderful sights. Thank you for the ride to and from the airport too.
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TourAll of the details were so well organized for us from buses, hotels, route and sights. Great guides too.
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Exceptionally one of the best vacations!!
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ServiceWhat a wonderful experience we had on the Southern Italy 🇮🇹 & Sicilly tour. Everything from the tour itinerary to the staff and accommodations was a five star adventure!! We were treated to wonderful, delicious and authentic cuisine in every region that we visited throughout Italy. Collette was able to culturally immerse us in the various activities and tour explorations. Our tour guide Tony and driver Salvatore were exceptional to making the most out of our travel experience. Thank you to Captivating Journeys on Maui Hawaii for making this a effortless and flawless vacation. Ciao!!
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TourExceptional experience in 🇮🇹 Italy!!
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ServiceFirstly I must say this tour should be a level 4 not 3 it was much more strenuous than my last years level 3 trip to Spain & Portugal was .I would have chosen a different vacation if I had known. In spite of that fact It was very well organized, went to interesting places & hotels were good.visits & dinners included were excellent. Our tour manager was excellent. I particularly enjoyed the visits to Aerobella.Do please continue to offer this part of the tour . In the Palermo hotel the pillows were like a couple of rocks ,the only place they were not excellent .Also please find a hotel in Palermo which doesn’t have a hike to get to the bus,first time ever with many holidays with different companies I have ever not had the bus at the hotel door. Thank you for your holiday offerings they are excellent,just need a couple of items attended to .
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TourRead what I have written today about activity levels to truly help customers judge which tour to go on.
Thank you for traveling with Collette to southern Italy and Sicily. Your feedback has been forwarded to our Product Development Team. They will use your comments to enhance this tour for our future guests.
Collette Support -
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ServiceThe mini bus you put us on was terrible....knees touched seat in front, had to sit sideways with legs in aisle, every bump was exaggerated, a fine tour ruined with 1600 miles of discomfort....rest of tour was great, good director, guides meals, hotels etc. I could not take another Collette tour knowing the lack of concern shown for customer comfort...shameful!
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TourTerrible mini bus!!!!! Totally uncomfortable
Thank you for traveling with Collette to Italy. A member of the Guest Relations Team will be reaching out to you to discuss your feedback.
Collette Support -
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ServiceYes, I would recommend Collette
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TourThe tour met my expectations. I think you should have non- smoking groups. Some of our tour group were smokers and did not show much courtesy to others by not taking their smoking away from the group. When they returned to the bus, you cold smell the smoke on them. I thought the dinner meals at the hotels were not very good. Better to allow more free time so 43 people are not trying to be fed at once and can have better selection of what to eat.
Thank you for traveling with Collette to southern Italy & Sicily. All feedback is influential in addition to being an important means through which we work to improve our product, service and customer satisfaction. We are grateful for your business and hope to see you again on another Collette tour.
Collette Support -
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Excellent trip.
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ServiceCollette is very organized and experienced. A well thought out tour at all locations. Very well planned and executed. Our tour guide Christina and driver were absolutely amazing. This certainly makes the trip relaxing and fun. Every need was thought out and delivered.
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TourIt was all our favorite. Every stop had a great and memorable experience.
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Try another tour group!
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ServiceGuide was mediocre at best. Did not take individual needs or questions . Avoided conflict. Amalfi Coast... we spent 1 hour and 45 minutes total there. Too many side trips to retail shops. Food at group dinners was very poor. Steak inedible!. Quality of food with group functions not good at all.
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TourMattera, Taormina Small towns of Sorrento and Salerno--very authentic.
Thank you for traveling with Collette to southern Italy & Sicily. A member of the Guest Relations Team will be reaching out to discuss your feedback.
Collette Support -
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Well organized
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ServiceWell organized, Bryce is a professional tour manager
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TourTaormina Greek theatre was a highlight
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ServiceGreat trip leader. Flexible.
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TourLiked the places we saw as well as th food and wine.
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ServiceGreat trip, ***** the tour manager was outstanding! Even when the weather was not good she did a great job of making the day wonderful.
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TourGreat trip and outstanding tour manager, *****
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Try Touring Off Season. It is a great experience.
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ServiceThe January departure of Sicily and Southern Italy was an enjoyable tour. Zero crowds due to the off season, and a real feeling for what the average, not tourist, Italian citizen's life is like. Our tour guide, *****, was well versed in all the destinations, friendly and resourceful.
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TourGreat tour, just the right length. Was surprised at the history and cross culture heritage of the region, and very much enjoyed the food and sights.
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ServiceMarta was excellent, she made every minute wonderful.
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TourAmalfi and Catania were highlights for us.
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ServiceThe guide was excellent and most hotels were very good.
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TourMy favorite was the bus tour around Rome
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Don't miss Sicily and southern Italy tour!
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ServiceThis is our third tour with Colette and we couldn't be happier with this company. Our guides have been exceptional and everything runs smoothly.
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TourThe itinerary for this tour was great. Our guide ***** was exceptional. He's very knowledgeable, patient and organized. Our driver *******, always made us feel safe. The local guides and our side tours were great too. We had a wonderful group of people on this tour which added to the positive experience.
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Outstanding in every way!
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ServiceThis was our 3rd tour with Colette and we have been very happy with all three tours. We've had EXCELLENT guides and itineraries. Our latest trip was exceptional in every way.
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TourEvery minute was terrific. Loved the itinerary.
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Great vacation - would tour with Collette again!
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ServiceExcellent tour manager and interesting and somewhat unique side tours. Accommodated my vegetarian requests extremely well. However, I did hear some complaints about the included meals from others in the group, so perhaps some research into improving those could be done.
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TourI thought the tour was managed very well. Good hotel choices, tours, tour guides, and bus driver.
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Worth the trip
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ServiceThe tour manager was exceptional. He was always on top of all the coordination and the people. He had extensive knowledge of the country and lots of interesting stories. The local tour guides were very informative and interesring as well.
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TourThe Amalfi Coast is a place I have wanted to photograph for over 28 years. It was worth the wait.
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Wonderful trip....can't wait to book another Collette tour!!
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ServiceFirst of all, the discount for being a loyal customer added to their booking discount and the free transport was so great. The tour guide and their pick of the local guides in Sicily were excellent. They were so knowledgeable and one of the even published books, which I purchased and am enjoying I have taken other tour s with different groups, but have found Collette to be better in terms of content, ease on the trip, exciting places to see, fun and most of all the best in terms of what you get for your money. The people on this tour were also a lot of fun and great people to be with for 10 days! I will always use Collette for other trips and highly recommend them to my friends! Thanks for making my trip so memorable and pleasant.
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TourThe places we visited, the excursions offered, the guides, hotels and meals all made for a great experience.
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Servicegreat guide and very informative - was so grateful guide was so well-versed in English - great local tour guides for all included and optional tours - beautiful hotel rooms with great views - was so grateful for transportation to and from my airport - can't say enough good about my experience
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Tourso much information provided - favorite was bus through the Amalfi Coast - very professional bus driving necessary for this - stunning scenery - unforgettable
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Well organized tour -
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ServiceI felt the tour was well planned. I have specific food allergies and our tour guide was always careful that my needs were met. the pace was good, I choose to do all the extra tours so one of the days was very full, but rewarding. The driver got us everywhere safely. The city tour guides added a personal touch for us for the places that we visited. The hotels were in good locations. One did not have good WiFi but I indicated that on our survey, other than that it was fine.
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TourWe visited cities and places that were rich in history - Matera, Pompeii. places - valley of the temples - saw natural wonders = Mt Etna and Mt Vesuviues. Seeing the cathedrals in Palermo and Monreale and Chefalu were very special to me. ;I cannot find just one place that was more memorable than the others. Perhaps the Amalfi Coast comes the closest.
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Recommend the tour for others with a few changes.
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ServiceTravel days are too long. Need some downtime before dinner. Too many local guides and the need for more tipping costs. Bus drivers were excellent. Collette guide was excellent. Hotel choices were great. Food was good. Vineyard visit was A1 as was the meal there. Checking in was smooth and timely at every hotel. Washroom breaks while travelling were not great. Not enough time to stand in a long bathroom line and make a purchase. Washroom choices could have been cleaner/more equipped for bus loads of tourists. History lessons were a little too detailed. Overall a great trip.
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TourSome changes required regarding washrooms, additional tour guides
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Outstanding tour.
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ServiceThe trip was well-arranged...all connections made, everything on time. The Tour Director was outstanding...well-organized and responsive and caring for the clients needs. Everything happened perfectly. The various destinations were outstanding.
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TourThere are many things to do and see in Sicily and Southern Italy...this tour provided a good sampling of those things.
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ServiceWe saw a whole lot of southern Italy. Our tour guide was very passionate about her country.
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TourOnly negative is that the days were jam packed. Sometimes starting at 6 A.M. and ending at 10 P.M.. The days were too long for many of the seniors on the tour. Many people got sick. There was also A LOT of walking.
Hello, thank you for sharing this feedback with us about the pace of the tour. We have passed this along to members of our team for review. \n\nWe appreciate you and value your insight as it helps us to improve our tours for future guests. We look forward to traveling with you again soon.
Collette Support -
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ServiceCollette were a great tour company. Our Guide and drivers were very friendly and knowledgeable and provided a great tour. The accommodation was mostly very nice and the added excursions were lovely.
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TourThe most favourable memory we visiting the family on the farm and dining in their restaurant and seeing the Sicilian way of life. The drive up the Amalfi Coast was also a treat.
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Would travel again with Collette
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ServiceFirst ever tour with Collette and enjoyed it. Marco Our guide was excellent. Hotels good , meals good. Sometimes I think we spent too much time in some towns for lunch but I understand bus driver can only drive so far without a break. Loved the 2 and 3 day stays at same hotel gives you time to rest if you need it. 43 on bus but with 2 doors easy to get off and in plus seat rotation is good when everyone follows the rules.
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TourLoved the tour. Marco our guide excellent with full bus of 43. Made frequent toilet stops. Enjoyed 2 and 3 night stays. Travelers friendly. Sicily is a must to see as is Southern Italy. Hate the traffic and hustle and bustle if major towns, this tour is for you.
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Enjoyed travelling with Collette
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ServiceHusband and I very happy with our first Collette tour. Our guide Marco was the best and looking after 43 he did very well indeed
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TourEvery town in Sicily I enjoyed, I am not a big city person and prefer smaller towns, hate the traffic but unavoidable on Amalfi Coast. Had choices in meals that were included, only one buffet dinner. Took an optional excursion to Savoca and enjoyed that. Told that the excursion to farm was excellent but unfortunately we didn't take it due to arriving late. Always wanted to visit Southern Italy and viewing Truili houses there. Love Pompei been before and could go again.
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great
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ServiceOur guide was terrific! She was full of energy and enthusiasm for her country. To improve the trip for seniors like us, more washroom breaks would be appreciated. The hotels were great, and the entertainment & sights. We enjoyed the music & dinner night. Would like to have more music.
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Tourgood hotels, good food, interesting stories & sights
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ServiceOutstanding!! Our guide ******was so informative and kind. That really makes the trip enjoyable. Hotels were fabulous and spotless. Local guides were also great. I didn't enjoy stopping at the jewelry store or woodworking shop. I would have liked to enjoy the town's more.
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TourLove Sicily, but mainland was great, too.
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ServiceYour representatives were always there when we asked a question or had a concern.
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TourYour brochures said "moderate" walking....I think it should have said a LOT of walking up hills, cobblestone pavement, etc. The tourguides walked way too fast for some of us to catch up to them & unfortunately we missed some of the comments, etc. Also, the last supper in Rome...why did we have to walk over 20 minutes to get there when there were other restaurants we passed that would have been just fine. Plus the restaurant was too small for our group. Dinner was adequate but we were crushed in that room. In fact, one couple had to sit in another room by themselves. The food in this establishment was sub-par compared to the rest of the places we ate at. Also, the only reason my wife and I went on this tour was because my wife always wanted to go to the Almalfi coast. Your brochure said explor the Almalfi coast. We only stop at a tourist little area for 10-15 minutes to get some pictures & soveneirs. Then we got on the bus and rode the rest of the way. Where is the "EXPLORE"". Plus we unfortunately has the driver's side of the bus. We DID NOT get to see the coast only the buses coming at us the the moutains. Why did I save so much money to explor the coast, and only get to see the road, busses, etc. VERY VERY DISAPPOINTED. Maybe the tour guide (half-way through our drive) could have asked the people to trade seats so EVERYONE could get a view of Almalfi coast, etc. My wife was very, very DISAPPOINTED. This was supposed to be her dream vacation.....NOT!
Hello Archie, thank you for bringing this to our attention. We have forwarded your feedback to members of our product and tour management team for review. They'll use your insight about the tour elements to improve the experience for future guests. \n\nIf there's anything else you'd like to share with us, we'd be happy to set up a call with our guest relations team. Please let us know if you'd be interested in speaking with them. We appreciate your business and look forward to traveling with you again soon.
Collette Support -
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Would use Collette again.
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ServiceCustomer service was very accomodating whenever I called for info. The itinerary booklet was very helpful and informative. The limo service, Blue Bird Global was very professional and on time. However, I do have some issues with the tour which I will describe further into this survey.
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TourToo much walking due to bus not being able to park in a convient location when dropping us off to visit a site or going to dinner. Worse night was in Rome, we walked a good half hour to get to the restaurant when there were many restaurants much closer where we did not have to walk so far. The restaurant was very small and could not accommodate the group in the dining room and some people ate by themselves. The food was not up to par based on all the other wonderful meals we had. Very disappointed, we were not able to see the beautiful coastline of the Amalfi Coast due to the fact that we were sitting on the opposite side of the bus. The tour manager should have switched the people over halfway on the Amalfi Coast so everyone would get a chance to see the beautiful scenery.
Hello, thanks for bringing this to our attention. We have shared your feedback with our team and they will review it and use it to improve the tour for future guests. If you'd like to share more about your experience, we'd be happy to set you up with a call with our guest relations team.
Collette Support -
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ServiceGreat tour guide, local guides , and nice hotels
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TourAgri tours, Agrigento, Pompeii
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Stressful, rushed and too much time on a bus
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ServiceThe tour to Salerno and Amafi Coast was very stressful. There were too many cities to visit in eleven days. We spent hours in the bus and a short time on the Amalfi Coast. The winery tour, inlaid wood tour and Cameo factory should be optional. I,wanted time in Sorrento. I bought a ring at the Came Facory for over 900 Euro that was supposed to be sent to me. I have not heard from the Cameo Factory and not received my ring. The shop was supposed to be sponsored but Colette. The food at the hotels was awful.
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TourI explained too many stops and forced to visit inlaid wood shop, winery, Cameo shop
Hello Karen,\n\nThank you for bringing this to our attention. A member of our guest relations team will be reaching out to you to learn more about your experience.
Collette Support -
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Friendly tour director
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ServiceGood service.
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TourLove Amalfi coast, Mt. Etna, Albero Bello
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ServiceYes. I would recommend
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TourPlaces we visited were really great
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Sicily and Souther Italy is a wonderful scenic tour with lots of History
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ServiceThe tour was very well organized and was a treasure to have a local Sicilian Tour Manager
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TourThe favorite experience was the Amalfi Coast drive.
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A little disappointed
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ServiceAt the beginning of our trip we were alerted by Delta that there was bad weather going into JFK airport and we could change our flight with any charges.. I call Collette and told them and they said they didn't have any weather warnings. So then I called the airlines and asked if l could change our flight and found out because it was purchased by Collette I could not. Make a long story short we missed our connecting flight had to sleep in the airport because no hotel rooms were available. It was horrible no. We did missed one meal and one day at the whole Day in Palermo . I was surprise that collected not get the Weather alert that I did for their customers.
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TourOur favorite moments were at the farms the food was excellent and it was nice seeing how the Italians live. We were disappointed at one of the farms because in your ad it said we get a tour of the farm and we did not.
Hello Cynthia, we appreciate you bringing this to our attention. We have passed along your feedback about your experience with the flights and other accommodations on tour to members of our team for review. \n\nYour insight is valued and appreciated as it helps us to improve the tours for future guests. If there is anything else you wish to share about the tour, please feel free to reach out. We look forward to traveling with you again soon!
Collette Support -
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ServiceI agree with my wife's comments.
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TourThe people on the tour and the beautiful scenery.
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We enjoyed the tour.
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ServiceMy husband and I were both pleased with the over-all experience of the tour we took with Collette. The accommodations were all clean and comfortable. We enjoyed all of the "included" meals and dining experiences. We were not impressed with our guide, however. Throughout the trip, she made many inaccurate generalizations and derogatory comments about the Italian people's habits and customs. My husband, being an Italian who was born and grew up in Italy, took offense to many of these comments. I, personally, think it is very inappropriate for anyone to make negative comments about others' way of life!
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TourThere were many nice people on the tour that we enjoyed meeting. Sicily was beautiful and we thoroughly enjoyed the experiences each day.
Hello, thank you for sharing this feedback with us about the tour manager. We have passed this along to members of our team for review. \n\nWe appreciate you and value your insight as it helps us to improve our tours for future guests. We look forward to traveling with you again soon.
Collette Support -
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ServiceMy wife Gwen and I both enjoyed the itinerary, professionalism and our guide and bus driver.Daniel our guide was so knowlegible and helpful that we felt he went above and beyond to make everyone safe and interested. The tour and choice of hotels was most enjoyable except the first hotel Frederico 11 central palace Palermo was so dark and low lit that we had difficulty finding things . We have been on tour with Collette before and would definitely go with them again Also our travel agent Kathy Hamilton with Golliger Travel Brantford is a great asset in our travel needs
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TourDifficult to pick one thing. Everything was great and out of the way places were well chosen
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ServiceThe tour leader was terrific - very knowledgeable about history and the areas. Enjoyed the two hotels on the Mediterranean. Other than Sicily, really enjoyed southern Italy. Well organized with lots to see. Especially liked the additional bus tour of Rome and the walkabout since Rome was not a scheduled visit.
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TourTour Leader was excellent. Very knowledgeable about the history and the areas we visited. Loved Sicily and especially southern Italy. Though Rome was not a tour visit, we did do a bus tour and a walkabout to see several select sites. Terrific!
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I have booked 2 more trips with you and hope to see improvement.
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ServiceThe itinerary, the tour guide, and the driver were excellent. Some of the hotels had issues and should be replaced, especially The Hellenia Yachting Hotel ( not certain if the name is exactly correct ). I did not care for some of the main dishes/choices on some of your included meals. You did not provide free water on the bus or in the hotel rooms. You asked the guests to tip the local guides and even the replacement driver on *personal info removed by Feef* mandatory day off. I did not.
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TourI loved the Sassi di Matera and Alberobella.
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ServiceOur tour manager, *personal details removed by Feefo*, and our driver *personal details removed by Feefo*, were excellent. . Our hotels were not as "comfortable" as expected. The tour guide at Pompeii was so bad we did not extend a gratuity in the end. Had we not toured Pompeii another time, with Collette, we would never have seen so much with an explanation. This tour guide didn't even let us take pictures.
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TourTaormina was just so nice.
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Spectacular views of Sciliy and So. Italy.
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ServiceTour manager was excellent. She kept a large group (41) together, on time and happy, which wasn't easy. We had many different personalities, varying needs and opinions. But we were a cohesive group much to the credit of *Personal details removed by Feefo* Luggage transfers, bus drivers and tour guides made the transition from hotel to hotel seamless, plus the guides made the sites come to life with their knowledge of the area and history.
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TourI enjoyed the mixture of historic Italian cities, the charm of the smaller towns and the beauty of Amalfi and Capri. Plus acres of farm land with orange, lemon, olives groves and grapevines.
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I would say the tour was just "okay." Wouldn't recommend it.
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ServiceNot really fond of the tour. The hotels were nice, but the some of the restaurants we were taken to were terrible, especially the one for lunch by the sea. That was the worst menu and everyone complained about the food and the price. I did not care for Palermo's portion of the tour. We enjoyed Mt. Etna and once we crossed over to Italy things improved a lot. At Mt. Etna there was nothing to do but wait until we were ready to board the bus again. It was boring because we were not dropped off anywhere near shopping so we just sat there. The food was better in Italy and the tour became more interesting. Our guide was great, just did not care for the first half of the tour. Not sure we will be doing a Collette Tour again.
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TourI loved the hotel on the Bay of Naples. We had a wonderful room and it was beautiful. The hotel in Rome was beautiful too, but we only stayed one night so couldn't really enjoy it. Loved the shopping in several places. I think my favorite though was Pompeii and the Amalfi Coast. Those were very interesting.
Hello Bonnie,
Collette Support
Thanks for bringing this to our attention. We have shared your feedback about the first part of your trip with our team for review. They will use your insight to improve the tours for future guests. -
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Overall very good holiday. very dissapointed with thw airline carrier
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ServiceOverall we were very pleased with the holiday and the excellent services provided by (personal details removed by Feefo). We were also very impresses by our chuffer services from home and back. The hotels were very good and the attention to detail whilst in Sicily and Italy was again excellent. Our only complaint was the Airline (Vueling) which was very poor. The lost our bags for thee days out of ten days which almost ruined the holiday. On our way home we discovered that our baggage had not been paid for, a mistake you have acknowledged and repaid us for that! We would like to think that if we choose Collette again we would not encounter poor airline services. Are you able to re-assure us?
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TourI have already outlined my reasons.
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Best trip ever!
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ServiceThis was the best tour we have experienced and our first with Collette. Our leader was very knowledgeable about history and customs and had very good connections in each location we stopped at. Our hotels were all clean and well placed. We really liked that on the meals that were included with the trip we still had 3 choices. Our driver was excellent, he always was on time and in a prime location. There also was a great mix of scheduled time and free time. Based on this experience I would highly recommend Collette. I should mention that we were impressed from the beginning because of the customer service any time we called with questions!
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TourThe city of Metera, had no idea it even existed.
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ServiceGood travel guide with knowledge of the variety of places and venues visited
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TourPompii, Matera of prior human habitats
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Great tour guide. Great itinerary. Did not deal with office direct....ou...
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ServiceGreat tour guide. Great itinerary. Did not deal with office direct....our travel agent did all.
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TourAncient sites...awesome, foods delicious, wines good and beUtiful,scenery...Amafi coast ...
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I have traveled on 7 (other companies) tours, but Collette was THE BEST!!
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ServiceThe places we visited were wonderful. Our tour leader *Personal Details removed by Feefo*, was extremely knowledgeable. The information and history he gave us was exceptional! (I would love to travel with him again) The accommodations were wonderful and the planned meals were fantastic. The motor coach service and driver were great. The entire experience was wonderful, wonderful, wonderful!
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TourPersonal interaction with a working family farm in Sicily. My husband and I own a farm in Virginia & naturally I was interested in this optional choice. Every day's planned schedule was so memorable that I can not choose just one experience.
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Good service by Collette
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ServiceYour instructions for changing money in Sicily were wrong
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TourEnjoyed tour and Sicily, hotel in Naxios was bad
Hello Steven,
Collette Support
Thanks for bringing this to our attention. We have sent your feedback over to our product team to make sure the info is correct for future guests.
We appreciate your business and hope to travel with you again soon. -
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Excellent service by Collette US
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Good customer service, but flight arrangements didn't allow enough time in ...
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ServiceGood customer service, but flight arrangements didn't allow enough time in JFK for me to get my bag, go through custom, and reach my connecting flight. I had to leave my bag behind (it was sent through on a later flight), and RUN for my connecting flight two terminals away.
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TourToo much time on the bus going from Sicily to Catania, which I could have skipped altogether. To much emphasis on shopping instead of suggestions for other cultural sights during our free time.
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PACE OF ENTIRE TRIP WAS EXCELLENT. OLDER GROUP WAS GREATLY CONSIDERED. NICE...
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ServicePACE OF ENTIRE TRIP WAS EXCELLENT. OLDER GROUP WAS GREATLY CONSIDERED. NICE BALANCE OF SIGHTS AND FREE TIME. SUPER GUIDE.
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Great trip, entertaining, informative, fun; good value.
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ServiceThe guide was GREAT. The hotels had very poor WiFi, and should either have in-room coffee kettles or a 24 hour coffee/tea station readily available. This is important because due to jet lag, many of us wake up at very early hours, before the restaurant is open. Most hotels did not have simple exercise facilities, and even the few that did, had very limited operating hours, or equipment was out of order.
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Good service by Collette US
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Servicethere is always room for improvement
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Toura lot of favorable moments. the best is Alberobello.
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enjoyable trip--could have had a little time on the bus
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Servicethey make a great effort to show as many sites as possible in the time frame.
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TourSelf Explanatory This is not the right time, but we found the food at Collette Dinners very poor
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amazing tour. the tour guide, Monica, was fantastic. Very professional and...
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Serviceamazing tour. the tour guide, Monica, was fantastic. Very professional and very informative. we had problems with suitcases not arriving when we did and she went beyond her duties to help get them.
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Wonderful trip
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ServiceOur tour manager, Marco was wonderful, very knowledgeable and he always keep things moving. The local guides were great, very informative and interesting! The sites were beautiful. I enjoyed them even more when I got home and looked at my pictures.
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Loved the experience.
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ServiceOur tour guide was fantastic. She was funny, informative and very accommodating. The places we went too and stayed at were well planned out and most interesting.
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TourAgrigento and Matera had great history to see and hear about. Taormino had beautiful gardens and vistas, while the Amalfi Coast was just spectacular.
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ServiceWe had 3 dimentia travelers on the tour that we were always looking for. It took away from our trip. I realize that this isn't Collette's fault but it still affected our experience.
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TourThe drive along the Amalfi coast was breathtaking. I enjoyed visiting the wineries. The ruins of Pompei were awesome! Climbing Mt Aetna volcano was great. Weather was freezing!
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Very helpful service.
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ServiceThe service staff answered all questions in a timely and helpful manner. They were helpful in planning our travel which was different than the tour itself. They allowed us to connect with the tour transfer from the airport to the hotel despite our having arrived four days earlier. We were, therefore, able to rent a car from the airport for personal touring and then return it to the airport, before joining the transfer. It made things so easy!
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TourAlthough we were delighted with the itinerary, we were disappointed in the superficial approach to seeing this history-rich island. The tour of Palermo was merely a drive through on the way to Monreale - which was a wonderful and focused visit. The Valley of the Temples showed us three temples but gave little exposure to why the community developed in the "Valley" or how extensive it was. The hotel here was exceedingly poor with littered grounds, failure of the water system, out in the boon-docks so there was nothing to do or see during free time. (Wish we could have visited Piazza Armerina since we traveled very near it on our way to Catania.) Materna and Alberobello were fascinating and a selling point for this itinerary. The Amalfi Coast spectacular. "Free time" gave us very little time to really look around a town - 1-1/2 hours is not much when we had to find our own lunch and look around, too. There was quite an emphasis on "shopping" which is not at all our emphasis. We would have preferred to visit museums that would have enhanced our understanding of Agrigento and Pompeii. The limoncello and cameo factory stops added nothing to the tour. The dinner tour to the family farm in Cefalu was superb! The dinner in Giardini Naxos with the musicians was a trial - the food and wine were not tasty and the musicians were so loud and constant that it made dinner conversation all but impossible. The Sorrento seaside hotel was lovely. We were amazed at the number of people on this tour - which definitely required a lot of walking on cobblestones - that were not able to walk very far or on hills. There were some travelers who frequently grumbling about having to get out of the bus "again". (Please note: a woman on a scooter NEVER caused any delay - she was marvelous!) The tour director always had good alternatives for these folks, but the comments got a little old. We came home thinking we had only skimmed the surface of Sicily. The local guides were all very interesting in their focused tours, and our tour guide was an efficient and fun tour director, but overall we felt the need to buy informational books along the way to fill in the holes that we felt remained in our exposure this magnificent island.
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Notes
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Single accommodations are limited and are available on a first come, first served basis.
Included breakfasts are buffet breakfasts.
Most shops and businesses in Italy are closed on Sundays and on national/religious holidays.
*The ricotta demonstration may not be available while sheep are nurturing their young.
To complete your tour, we include roundtrip airport-to-hotel transfers when purchasing our airfare with your tour. If you have arranged for your own air, we are pleased to provide you the option of purchasing these transfers. Please note that all transfers will leave at pre-scheduled times.
Please be advised many airlines do not provide advance seat assignments until check-in at the airport. Advance seating will be subject to the airline's terms and conditions.
Effective for travel in 2024, all visitors who do not need a visa to enter Europe will be expected to apply for an ETIAS visa waiver, for a fee, when visiting a Schengen Area Country. To identify Schengen Area Countries and to complete the ETIAS application, please visit https://www.etiasvisa.com/
Our air passengers will depart from Naples airport.
If you have chosen to include the Rome pre-tour extension, flights must arrive into Palermo airport by 4:00 p.m.
The overall activity level of this tour is a level 3. This means you’re an on-the-go traveller. You don’t want to miss a thing, so walking and standing for longer periods of time (1-2 hours) isn’t a big deal. You can navigate hills and uneven ground, climb into various modes of transportation (tuk-tuk, cable car, Zodiac, etc.), and could possibly anticipate changes in elevation. You can expect some longer days balanced with free-time to recharge or set out on your own adventure.
This comprehensive tour features multiple long bus transfers exceeding 3 hours. In particular, the transfers from Palermo to Agrigento and from Agrigento to Giardini Naxos require 4-plus hours of driving. The full-day transfer from Giardini Naxos to Matera is 7-plus hours of driving and the transfer from Matera to Sorrento is 5-plus hours in length. Some of the most unique sightseeing can mean accessing locations that restrict motor coaches, especially in historic areas such as Palermo, Taormina, Matera and Sorrento, which all require the ability to walk up and down hill on narrow, cobblestoned streets and stairs. For your comfort, we recommend bringing comfortable walking shoes. If you require a walker or wheelchair, or have difficulty walking, you may not be able to access some of these areas and may want to consider an alternate program with us. Our Client Care Agents can provide additional information or assistance to help you determine the perfect trip for you.
**The ferry to Positano is subject to weather conditions. In case of adverse sea conditions, the boat ride may be replaced by a bus transfer to Positano.