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From £2,649 £2,404 pp* Save up to £245

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Traveller Reviews

Spain's Costa del Sol & The Portuguese Riviera

From £2,404 pp*

12 Days • 17 Meals

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  • 3 Countries in 1 trip - Fanstastic!

    • Service
      5star
      Tour very organized, excellent driver and tour manager. Coach very nice with wi-fi. Train trip fantastic. Local guides varied from good to great. Beautiful countries. Hotels fabulous. Most dining great. Representative at initial sign up meeting needs to emphasize physical activity level required on trip, especially for senior group, and explain Options offer in more detail. Also need to explain Gilbraltar did not include military museum or caves even though I called customer service to ask, they told me it did. Enjoyed leisure time if we didn't do the Option. Need to include Plaza de Espana in Seville and Royal Palace in Madrid to tour, went on our own. Would have liked to tour a bull farm or arena as Option. Trip exceeded expectations. Learned a lot about history, agriculture, tradition and environmental/energy conservation. Had a great group and fun! Did not like parts of flight: Navigating at JFK airport both going to and from trip was awful - too much walking, stairs, outside and inside for senior group to get to next flight home.
    • Tour
      5star
      Loved Fatima, tapas and Sangria on rooftop, resort stay on the Mediterranean, Gilbraltar (although the WWII sites weren't included), the Roman bridges and aqueducts, Tile and architecture by Moors, Medieval city of Obidos, Armory at Royal Palace in Madrid & Plaza de Espana in Seville (both not in tour), Olive and cork trees, welcome dinner in Madrid, met friendly police who welcomed lost tourists, shopping at local grocery and pharmacy stores getting to know local culture. Very nice local people everywhere, not just in tourist areas. Very clean countries. Superb food and wine.
    • Service
      3star
      The tour promised "free time" for leisure and this was not the case. We often returned to the hotel late in the day, only to find that we had to rush to get ready to go for supper. There was little time for shopping for souvenirs the first few days of the tour - the itinerary was too busy.
    • Tour
      3star
      The location of the hotel in Madrid was good, but we felt the hotel itself was below average. The room was extremely small, was uncomfortably warm and was generally disappointing. Several of the meals provided by Collette were sub-par. The welcome dinner on May 26 in Madrid was outstanding and the Hake dinner served at the Parador Malaga was good as well. ALL of the other meals were problematic... (meat overcooked, gravy way too salty, tasteless food) We were especially disappointed in the optional Flamenco evening that we signed up for. This evening cost us $163 CAD so for the two of us that was well over $300 CAD, which is a substantial sum. We were looking forward to having authentic paella and enjoying the flamenco dancing. At the restaurant, my husband ordered the chicken paella - his meal arrived and he enjoyed it. I ordered the seafood paella. It arrived 5-10 minutes after my husband's meal and was so over-salted that it was completely inedible. Several other people who ordered the seafood paella had the same complaint. The restaurant offered to provide us with something else but there was no time as we had to leave for the Flamenco show. Needless to say I left hungry and extremely disappointed (as was John Raynak, the other person in our group who ordered the inedible seafood paella). Our tour director was made aware of this problem and told the restaurant but there was little he could do at that point. We should not have had to pay for a meal that could not be eaten - especially considering the price we had paid. We had travelled to Croatia two years ago with Insight Tours and that tour was far superior to this tour. Their accommodations were far superior (all excellent 4-5 star hotels), provided meals were consistently delicious, tours were appropriate and time was managed much better. We were extremely disappointed with this Collette Tour. We truly enjoyed our tour director Xavier Gimeno. His sense of humour and his excellent knowledge of the tour were the highlight for us. He always behaved professionally and efficiently took care of all of our travel arrangements and needs.

    Thank you for traveling with Collette on our Spain's Costa del Sol & the Portuguese Riviera tour. We are very sorry for your disappointment with this tour. We have made our General Manager of the Canadian office aware of your comments and he will be reaching out to you personally in the next few days. However, we certainly agree you should not have to pay for a meal that was served too late and you found too salty and therefore inedible. We will refund you in full for the Flamenco show and dinner. We hope theses actions are satisfactory.

    Collette Support
    • Service
      4star
      Very polite and knowledgeable.
    • Tour
      4star
      Good tour but too many tours of the old parts of towns. Needed a little more free time.

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