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Reviews Of Albuquerque Balloon Fiesta

Albuquerque Balloon Fiesta

From £1,599 pp*

6 Days • 7 Meals

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    • Service
      5star
      Great trip. The bus had a problem but was quickly fixed and we were on our way. The balloons were beautiful.
    • Tour
      5star
      Seeing the balloons. The mountains were pretty.
  • Albuquerque Underwhelming

    • Service
      1star
      Experienced tour director that anticipates needs of people.in their group, direct flight, more time at main event of trip (2 hours not acceptable).
    • Tour
      1star
      2 days list with flights when direct flights were available, no detailed itinerary available ahead of our arrival, tour director not experienced at anticipating needs if group.

    Thank you for traveling with Collette to Albuquerque. The feedback from your tour and the performance of your tour director has been addressed and a compensation package has been mailed out. We appreciate your additional comments.

    Collette Support
  • Horrible tour guide

    • Service
      2star
      We had already placed a complaint thru our local Collette rep. Our tour guide was awful and we will make sure to know in advance if she is doing the next trip we plan. If so, we will travel with another tour group. I must say, Collette did give everyone a $200 credit to be used in the future and it was appreciated.
    • Tour
      4star
      Not enough free time to check out local attractions on our own. Had the same problem with last trip.

    Thank for traveling with Collette to Albuquerque. The feedback from your tour has been addressed internally and we have mailed out a letter of apology and a future travel voucher as a customer service gesture. We appreciate your additional comments.

    Collette Support

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