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Pawtucket, RI, July 11, 2025 — Collette, a global leader in guided travel, is proud to unveil a new video that reaffirms the company’s long-standing commitment to delivering a premium travel experience. The newly refreshed positioning and video are designed to help travel advisors confidently communicate Collette’s unique value in today’s saturated travel market.

"We are consistently listening to the feedback of Travel Advisors and their clients," says Jaclyn Leibl-Cote, President and CEO of Collette. "The modern traveler expects a seamless, worry-free experience with thoughtfully designed itineraries by in-destination experts who truly understand what they want. That is the premium experience."

Collette’s Premium Experience offers a level of service and product design that can’t be found anywhere else:

  • Product Designers are based in destination, curating every aspect of our tours, while offering industry-best pacing.

  • Locally Based Buyers use relationships to amplify buying power, translating to high-value experiences without the high-end price tag.

  • Travel Protection Plan offers flexibility to cancel up to 24 hours before departure and receive money back (minus the cost of the plan) in the original form of payment — not a voucher.

  • Transportation Package simplifies the journey with roundtrip airfare, in-destination transfers, 24/7 emergency support, and home-to-airport Private Chauffeur Service.

  • Collette is Debt Free and able to make traveler-centric decisions, like giving cash refunds in times of crisis.

  • Booking Assurance minimizes advisor risk from the onset. Guaranteed departures will never cancel due to low materialization.

Collette’s Premium Experience Video is a powerful tool for advisors to better understand and position Collette in conversations with clients. It will also be available as a module in Collette University, Collette’s advisor learning platform.

Check out Collette’s Travel Advisor Portal and Travel Advisor Network for more information on accessing these tools and more.

Amelia Sugerman
Media Contact:
Amelia Sugerman, Collette