US
Pawtucket, RI (September 1, 2024) – Collette announces the launch of the revamped “Passport Club” loyalty program. The program rewards travelers in a dynamic way, allowing them to unlock more perks with every adventure.
The Passport Club is an upgrade to Collette’s previous loyalty program, where travelers received a flat rate credit for within 1-2 years of their initial tour.
With the enhanced Passport Club, travelers are automatically enrolled into the program as Level 1: Adventurer. They can then tap into the following perks after completing their first and second tours with Collette:
Travelers receive a 5% Loyalty Credit* on their next Collette tour when it’s completed within 24 months of their most recent departure date.
Travelers receive a 3% Loyalty Credit* on tours completed within 25-36 months of their original trip.
Loyalty Credit expires 36 months after their most recent departure date.
Once they’ve completed their third tour and all subsequent tours, they’ll move into Level 2: Explorer, a tier of the loyalty program that features all of the perks of Level 1 plus an additional benefit:
$100 of credit towards purchasing optional tour components or upgrades when travel is completed within 36 months of the most recent trip departure date. The credit expires three years after the original trip.
"We want to reward our travelers for exploring the world with us,” said Jaclyn Leibl-Cote, CEO at Collette. "With our dynamic program, the more they travel, the more they’ll receive. Plus, the bigger the trip, the bigger the credit. This year, we’ve worked to extend the benefits of the Passport Club. Travelers’ loyalty credit now lasts longer and they’ll also accumulate credit for pre and post tour accommodations. We are grateful to our family of travelers and want to reward them for every adventure they take with us."
Full Terms & Conditions
Passport Club Loyalty credits are earned after tour completion and can be applied to bookings on future trips to be taken. Full credit of 5% is valid for your next tour when travel is completed within 24 months of the original trip departure date. A reduced credit of 3% is valid for travel within 25-36 months. Credit expires 36 months after the original trip departure date.
Loyalty credit is calculated as a percentage based on the land portion of the last tour taken, including pre/post-tour extensions, pre & post-night accommodations, room upgrades, and on-tour internal air, less any discounts/offers. Airfare to and from the tour, airport transfers, optional tours, taxes and fees, and travel insurance are excluded from the credit calculation. Loyalty credit may be combinable with other offers. Credit must be applied before final payment on a future booking. Credit is not redeemable for cash and is non-transferrable.
Passport Club Level 2: Explorer additional $100 credit is valid on new bookings for past guests who have previously traveled with Collette three or more times and are booking their fourth or more trip.
New Loyalty credits will be generated for all returning travelers after their return date. The new credits will start with the September 1, 2024, tour departure dates and can be applied to future bookings in addition to non-expired loyalty credits that were generated under the original loyalty program.
The expiration dates for existing 5% and 3% loyalty credits generated since September 1, 2023, will be updated to reflect the new policy: 5% credits will be valid for 24 months from the original trip date, and 3% credits will be valid for 25-36 months from the original trip date.
About Collette:
As the longest-running tour operator in North America, Collette is the company travelers can trust. Leading with integrity, Collette’s comprehensive travel protection plan, flexible tour pacing, and strong relationships within the travel space set it apart. The happiness of its travelers has been its roadmap since 1918 and today Collette offers over 170 tours to all seven continents and five distinct travel styles, including small group touring and river cruises. This third-generation family-owned business is dedicated to giving back in both local and global communities through its social responsibility platform. For more information, visit www.gocollette.com or call 1(800) 340-5158.
Media Contact:
Sam LaFrance, Collette
Phone: 401.426.3710
slafrance@collette.com
