Imperial Cities From $1,549*pp Featuring Prague, Vienna & Budapest

Collette customer service staff are always professional and detailed.

The actual tour couldn't compare with our 3 other tours we have taken with Collette. Walking pace too slow. Mozart Tour slow and boring. Spent too much time driving to locations out of town vs. touring main attractions in the 3 cities. Tour Director was not top notch. Collette needs to schedule other sightseeing options into the tour such as Parliament. Tour Director needs to attend Dinner with group vs. Restaurant staff asking each table where the tour director is and who has a voucher to pay for dinner. Tour Director needs to sit and eat with tour participants sometime.

Tour guide was not up to usual level we have had in past 3 tours. He spent too much time doing paperwork during the day and did not stay close to group. Nice guy but not up to level of last year’s tour with Sybila in London and Paris. Too many tours out of each city to eat lunch or dinner. We could have used the extra time see all the wonderful sites in each city. A couple of the add on tours were not as good as most extra one’s we have taken in the past trips with Collette. I will have to admit we got off to a bad start with flight cancellation by American Airlines in Philadelphia. Lost a day and half of trip due to flight.

Hard to remember one. Will anything happen for the night the 22 folks stuck in Philadelphia and missed one night and part of first day of tour. When our group finally landed in Prague it was the first time a representative from Collette did not greet us. We had 22 people waiting for 10-15 minutes. Not good!

Too much free time in places where only tourist stores are located, and not enough time in the cities we came to see: Prague, Vienna, Budapest.

Vienna palace and concert.

The Collette main office in RI or wherever is outstanding. I have gone on 6 trips with them and spoken to probably 20 reps during this time. They have always been courteous, knowledgeable and helpful. On a couple of occasions some minor issues arose. Their supervisors resolved them immediately with class and professionalism. The company is extremely well run. The recent trip was great. The manager was superior. Some of the local guides were not as good as others but all in all it was a very nice trip. Collette attracts very nice groups from all around the world. We all got along famously. I highly recommend this company.

Excellent tour. well paced. was probably a bit more physically challenging with walking and steps than expected. Some tour members had difficulty with this. Beautiful cities.

This tour was fine, it was the tour manager that was not up to my expectations. He had poor follow up skills in my opinion. Could be a cultural issue. Currently I would hesitate to recommend this tour to friends.

The brewery tour in Prague was great! Most of our good memories were when we were on our own. Could have skipped Vienna.

The overall service was excellent. There was one day-long outing that I chose not to take, but I wanted to join the evening Company paid dinner. Was not able to because they didn’t come back to hotel for pickup. Poor arrangement and I had to pay for my own dinner. Also, Lots and lots of walking on this particular tour.

I rate Collette as one of the best tour companies. They are dependable, reasonably price, and professional.

Tour was well organized and the schedule was not too cluttered with events. Food and Hotels were excellent. Tour guide was amazing. Yes I would go with Collette again and recommend to friends and others.

Well planned and done at a comfortable pace.

The guide was great, but the hotels and food could have been better. Would have liked to have gone to the Budapest Spa instead of dropped off in the pedestrian area. It was a long walk back to the hotel which was miserable in the hot sun.

Favorite experience was visiting Cesky Krumlov and having a potato pancake wrapped around sauerkraut. Also, enjoyed eating a pretzel ice cream cone in Bratislava. Enjoyed shopping in Visegrad. We felt the tour was way overpriced for what was included. Food and bathrooms were deplorable at the underground place in the Grinzing region.

Yes I would and have recommend.

Maury's was knowledgeable and fun. I thought we saw the high spots and enjoyed the entire trip.

We enjoyed the three cities included in this tour. The hotels were very nice and centrally located which enabled us to walk almost anywhere. We especially enjoyed Boriyana as our tour manager. She made the trip interesting by sharing the history of the places we visited and keeping us entertained!

Beautiful Cities and the hotels were very nice. They were each centrally located which allowed us to walk anywhere in the city. Especially enjoyed our tour manager Borianna who had exceptional knowledge of the history of all the cities. She was also very amusing and kept us laughing.

I like the excursions and local guides in general. I’d say check with other tour groups before taking a Collette tour. I was not satisfied with the general tour guide who devoted her time to a subgroup of 16 people and was very distant to us and our needs. The tour bus was like a city bus that was over used, outdated and uncomfortable, it needed shocks because I felt every bump in the road. In Vienna, we stayed at a hotel that didn’t offer dinning service so we ended up at McDonalds for dinner. Overall I paid too much for this tour with Collette and would say buyer beware!

Prague was great and would like to revisit this city. There’s a lot to see.

Little confusing the additional cost for tours

Great cities loved the cities outside the main cities

Our tour guide, ***** was wonderful as well as our bus driver, *******. I really liked the hotels and their locations nearby walks to attractions.

I had many memorable experiences. I would like to have had a number of additional/ replacement experiences that are big highlights of the cities but not included on this tour.

*** is a super great general tour manager. What a wonderful personality, well organized and professional. Only one mediocre meal in Vienna and worthless visit to grade school.

Mediocre food, location, restaraunt staff and musicians in Vienna.

Great hotels in great locations. Wonderful dining experiences. We really liked having local guides. Our guide was very knowledgeable, organized, and pleasant.

Great trip for a real value. Loved Budapest.

Tour was fantastic. Tour guide Marius was excellent, helpful and friendly. Although we were rushed several times, mostly the tours gave us plenty of time to view the attractions. The only negative was the short time between gates flying back to the states. We were practically running between flights! The group we were with suggested we should have a choice of flight times, at lest on the return.

Probably touring Prague and the small towns around. Budapest was the prettiest city.

I'd rate our experience 4.5 if that was a choice. While it was largely excellent, with a great guide, there were a few blips in what otherwise would have been a mostly flawless experience. For example, our tour group was given the option of two different events on one evening. We were told that for the option we chose, a bus with a driver would be provided, and that the driver would have a list of everyone scheduled to be on that bus and would check off names to make sure everyone was there. Instead, as we and others who were to go to that event waited in the hotel lobby, as we had been instructed, no one came to get us. Some of us went outside and noticed a bus parked there, with the driver waiting beside it. We asked if this was the bus for the Collette group, and the driver, who spoke little or no English, didn't know. Only after we asked him where he was to be taking people were we able to determine that this must be our bus. No one checked our names to ensure that everyone scheduled for this ride was onboard, although it appears that we all were there (after we convinced our fellow travelers to leave the lobby and board the bus outside). Another issue that bothered us a bit was our tour guide lobbying quite often for tips for him and the driver at the end of the tour. We thought that was a bit much and not something we experienced on previous tours with another company.

Three nights each in Prague, Vienna, and Budapest, with side trips out of these cities to other sites, as well as a stop in Bratislava. Most memorable experience was probably the concert in Vienna (an option at an additional cost) and a nighttime trip on the Danube at Budapest (an option at an additional cost).

Good planning and willing to listen

Good experience and fun!!

Tour was well organized and hotels in good places

Danube river night cruise

Some tours were cancelled at last minute. Some restaurants were ungodly hot. Overall a great experience though.

see 1 and 2nhotels had construction going on

tour was excellent accommodations were somewhat below what we normally expect from Collette. Several restaurants were miserably hot.

tour great, hotels below par and several group dinner restaurants miserably hot

I would highly recommend Collette. Our tour director was wonderful! Also the hotels exceeded our expectations.

Loved the cruise! It was beautiful.

Steve was a great tour director

We enjoyed almost every thing. The hotel in Vienna was not great

Our tour guide was very knowageable and very helpful every day.

enjoyable and inexpensive.

I received great help when I called in with questions re: the trip and the flight.

Did not like the evening spent in the village (i.e. restaurant) in Prague. Local dancers and singers were okay for an hour or so, but not all evening. Did not like being herded in to the uncomfortable tables where we sat for a VERY long time. Food was adequate, but not great. Nothing about this was event was good. Also did not like the crowded accommodations at the buffet in Prague. Did not like the rushed dinner in Austria prior to the river boat cruise.

We had a serious issue with luggage charges and overweight charges on Czech Airlines.It seemed to be an automatic refusal by your agent to consider any compensation. It was only after we persisted that we were able to get any consideration from your company.

The concert at the palace in Vienna was the highlight of the trip.

Our tour guide Toni Ray Ingram was wonderful. She was knowledgeable ,personable. Clearly ,she loved the area we were touring. A true professional. The chauffeur service was so convenient. A great way to embark on a journey.

Loved Cesky . We had an extended time here due to a national holiday that altered our schedule.This town was a gem . Our hotels were nice but could have been better . Prague hotel lgreat .Marriott beautiful hotel but did not offer free wifi in room Nh hotel in Budapest didn't like.Courtyard design,room windows faced into lobby courtyard . It was noisy throughout night.

First Trip with Collette. The minute we arrived in Prague and were greeted by our Tour Guide Toni and I got the feeling, that this was going to be a good experience. All Hotels we stayed in were top notch, we had the same motor coach and driver for our entire trip. Good Sightseeing. Overall an Excellent Experience.

Excellent Hotels, Good Sightseeing, Excellent Tour Guide,

Folklore show in Prague is bad. Remove it from tour.

Better hotel maybe and more included events would have been needed to improve rating and I would have paid for this.

No hiccups. Wide variety of activities and sites. Prague beer hall dinner was not my cup of tea but okay. Seating was an issue for me Ellen was THE BEST tour guide I have ever had. Hotel were great with good locations. Just wish I had added more days in Budapest. I guess there is no way to tell people they may regret no adding on days.

Enjoyed the side trips outside main cities. The dinner in Budapest was the most awesome dinner/buffet ever.

Our leader was great, as were all the experiences. We really liked the hotels and they were close to the sights we wanted to see.

One of our better trips and we have done dozen trips.

Great value for the money.

Beautiful picturesque cities and towns. Loved visiting Cesky Krumlov.

****************** was an excellent tour manager He was very attentive and professional.

All hotels very nice with excellent breakfast buffet.

Our tour manager gave us much information and personal experiences since he was from Budapest.

Not quite as detailed and organized as OAT. Would like more of a feel of customs and people that can't be seen from city bus tour. Overall better than I expected however.

Really enjoyed the Danube cruise. Beautiful section of the river.

Great bUT the group arranging flights needs to communicate more to the customer . We had seats on first flight leg apart from each other until I caught it and complained. Same thing happened on last home bound flight and we're unable to change.

Several guided sites we needed more time

The office staff was helpful and quick to respond to my concerns and questions. I did not use the airport sedan service as the company was not easy to contact by phone and did not promptly reply to my voicemail

I chose this tour because it stayed three nights in each city. I do not like to cover a lot of ground by bus and I avoid tours which visit many cities over a short time period. The bus travel was not overly long and less than three nights in Vienna and Budapest would have been far too short; three nights is already inadequate. The highlights of the trip where the preset tours which took you to the city highlights. The hotels were excellent. The locations and quality of rooms exceeded my expectations. The downside of tours is generally the meals as large groups entail a drop in quality but not quantity.

Make it very easy to book the desired destination.

The tour manager knew the tour very well answered a lot of questions. Our guide Nina in Prague was fantastic. Very knowledgable and great sense of humor.

Very helpful on the phone. I was able to get my trip scheduled on the phone and then to get my airline tickets a few days later through them and add on 2 extra days at the hotels on the tour.

The tour overall was an excellent experience with tour and free time nicely divided. I think this tour should be two days longer as I found adding an extra day on each end helped us with jet lag at the beginning and then gave us time to do a few things we could not do on tour at beginning and end. Most of the meals were good but I would not choose the all you can eat buffet style restaurant. These destinations had so many choices of restaurants that even eating out on your own was almost a guarantee to find a good meal at a reasonable price. As for the hotels they were all good. In Budapest I would chose a different location. While near the bridge and easy access to other areas it was not in the best part of town. I would gladly pay a little more to have stayed closer into the city center. Overall we had a congenial group. Ralph our tour guide was informative and witty, relayed historical details, and helped us with currency, history, and language by providing us with handouts. I also would recommend the extra add on tours. One thing I like about Collette is they keep these add ons to a limit. We did two out of the three and found that to be just right. I would not miss those extraordinary nights out on the town or going to dinner and musical event or boat cruises as they were part of the highlights. Also the small towns on the way where we made stops were excellent. I would only say maybe give us another 1- 2 hours per stop over towns so not to be as rushed. That is where the extra two days would allow this to happen without sacrificing time away from other things. I could go on but this trip as it was like no other. Eastern Europe has such old world charm and beauty. Monasteries, castles, cathedrals, museums, music, cobblestone streets, villages, river valleys, mountains, goulash and pastries...need I say more. It truly was a trip of a lifetime for us.