Shades of Ireland featuring Northern Ireland

01/18/2019

Perfect Ireland Tour

Service

The tour was the best ever. Organized, informative and handled well from start to finish.
Tour

Perfect weather, perfect tour. Loved the Guinness tour and the Castle on the last night. Awesome.

01/18/2019

A wonderful experience!

Service

The tour guide was GREAT!. The sites and locales and activities were wonderful
Tour

See customer experience above.

01/18/2019

Fantastic

Service

We could not be more pleased with our experiences with Collette's. Your facilities, programs and more especially the staff are beyond expectations.
Tour

Collette has chosen the best venues for their customers and each port is exciting to experience. Each person can choose how much or how little they want to do.

01/18/2019

Ireland was a ball!!!

Service

Excellent tour!!! Everything went smoothly, even when i made a mistake asking for only 1 bed for 2 travelers, it was instantly fixed. Our guide was amazing, interesting, knowable, caring and efficient. The hotels had wonderful food, nice rooms and engaging and always helpful staff. I would go again on a Collette tour anytime i could
Tour

Wonderful trip and very worth the price!!!

01/18/2019

Excellent tour of Ireland.

Service

Pick up location was not made very clear and vehicle was not adequately identified at pick up location. Anxious beginning to a very special vacation. Tour, itself, was excellent and tour guide was also excellent.
Tour

All the sightseeing locations were wonderful.

01/18/2019

I loved Ireland

Service

I loved our tour guide! He was so knowledgeable about every area . I loved all the information he gave us and the hotels we stayed at were all so nice.
Tour

I loved Ireland! I loved ireland

01/18/2019

Excellent tour

Service

Well planned trip and excellent tour guide
Tour

Well done with excellent tour guide, good transportation and accomodations

01/18/2019

Super Service From Start to Finish!

Service

Our tour guide, Barbara, was excellent. She was knowledgeable, personable, patient and made each day a wonderful experience. She answered all of our questions and we learned so much about Ireland from her. Our bus driver, David, was just great as well. He always made us feel that we were in good hands - no matter how narrow the roads were. Collette is blessed, indeed, to have these two caring individuals as an integral part of their Ireland team. Of the twelve in our party, nine went home by way of Dublin to Atlanta to San Antonio. Three of us went through JFK to San Antonio, arriving after the first group had left for home (New Braunfels). A smiling face with a big, "COLLETTE" sign was waiting for us at the baggage claim area and drove us to New Braunfels in style He said that Collete takes good care of their clients and they certainly do!
Tour

I Left Ireland feeling that I had learned so much about the country then I had in my from just reading about it.. I have many lovely memories ranging from castles to pub lunches and from ancient churches to sheep shearing. I enjoyed some super meals, purchased some nice gifts for the folks at home and realized just how young the USA actually is when I was told Guiness was brewing beer two years before we became a country. If I were to pick one memorable experience it would have to be a collage of the lovely Irish people I met on my travels.

01/18/2019

Make better arrangements.

Service

Better connections==11 hour layover going over and I think it was at least 6 hours to get back to CR. Not really acceptable. Should have been split up so we wouldn't have had such a long time. Was not necessary to fly as a group.
Tour

Was very disappointed in the Tour guide--Colette. No personality, not helpful when you needed it, did not socialize with us at meal time or any other time, very short when asked a question--reply was always "I told you that this a.m. or " I told you that yesterday". It was a little hard to remember the whole days agenda, times, and rest of info. Finally, at end of tour she started posting the agenda in the Lobby. We were not the only ones disappointed. Too much free time!! We did enjoy the scenery, castles, and other people on the tour.

Thank you for traveling with Collette to Ireland. Your feedback will be reviewed by the Air and Tour Management Teams so that the overall touring experience can be improved.

Collette Support

01/09/2019

Service

My husband Charles and I went to Ireland in September. This was our first experience going abroad so we were a little apprehensive. Collette was wonderful! The flights, accommodations , meals, tours all top shelf. Our tour guide Kim Durham was professional, knowledgeable, patient, funny, personable couldn't have asked for anything better. Our driver Bill was patient, helpful, and kept us safe. Wonderful experience...thank you!!
Tour

Collette provided a wonderful comprehensive tour. The flights, accommodations, meals, tours were all top shelf. Our tour guide Kim Durham was professional, knowledgeable, patient, funny and personable. We couldn't have asked for anything better. Our driver Bill was patient, helpful and kept us safe.

01/07/2019

Very Good

Service

Yes
Tour

It was organized well. Tour guide was knowledgeable

01/06/2019

Service

They should have met us at the gate as we got off the plane in Dublin. We were all exhausted from the long flight. Now instead of having someone guide us through a foreign airport, baggage claim, and customs, we had to find our own way. Our Collette guide met us after we had done all that ourselves. It was a bad start. It didn't get any better when we arrived at our hotel. Our rooms weren't ready. Our guide sent us out to roam the city for a few hours. We were already dead on our feet. Collette was no help to us that first day. The beauty of Ireland and the friendliness of the people were the highlights of the trip. Collette service was a disappointment.
Tour

I can't complain about the price. My wife and I travelled at no cost because my radio station brought in customers for the tour. But if I had been paying I would have been disappointed. Ireland was great but Collette was so-so.

Thank you for traveling with Collette to Ireland. Your feedback will be reviewed by our Logistics and Product Design Team's in order to improve the overall tour experience.

Collette Support

01/06/2019

Incredible trip!

Service

We have taken two trips with Collette, one to France and other to Ireland; both were phenomenal! I cannot say enough great things about Collette and the trips they offer.
Tour

I loved the entire tour but my favorite experience of this trip was going to the Sheep Farm.

01/06/2019

Collette and Sean SUPERIOR; Delta Failed

Service

Everything Collette provided was superior ESPECIALLY SEAN our tour Director. HOWEVER, the special Diabetic meals provided by the airline, Delta, had EXTREMELY MORE carbohydrates and sugar than typical or recommended. I couldn’t eat them. Delta needs a new diabetes nutritionist/doctor. My doctor told me NOT TO CONSUME ANY KIND OF JUICE because of the sugar, also, no danish or white bread...or white anything- rice, potatoes, etc. I was SHOCKED when they served me orange juice, muffin and apple butter or jam for breakfast. This is just 1 example.
Tour

Sean our Tour Director. Dublin, Entertainment, guided tours of all the cities, and the working sheep farm.

01/05/2019

LOVE COLLETTE!!!

Service

So organized!! Love Collette and already have my next trip planned-Christmas Markets River Cruise 2019-sooooo excited
Tour

Favorites-Waterford factory and Cliffs of Moher

01/05/2019

Service

Great trip and we saw lots of great things/places. Did not have enough down time at mist stop to shop, walk, work out, explore, etc.
Tour

Great places we visited and places we stayed were mostly excellent.

01/05/2019

Service

From sending a driver to my home and dropping us off at the airport gate and then meeting us at our destination to arranging all our traveling and accommodations and many of our meals was excellent. Our tour director was wonderful and so knowledgeable about the history of Ireland. She was very friendly and kind. The Bus Driver was the best. The trip home was the same as the trip to Ireland. We were bussed to the airport gate and were driven home. It was a wonderful experience. Thankyou to you all for making our trip a memorable 10 days.
Tour

The banquets at the castles. The Blarney Stone. The Cliffsof Moher

01/04/2019

Service

It was our first tour. It was well organized. They kept us busy and we had some down time. Our tour guide was awesome!
Tour

We had plenty to do and see. Giant’s causeway was great!

01/04/2019

Great Experience.

Service

All trips with Collette go really smoothly. The tour guides are very knowledgeable and the bus drivers do a great job. Very impressed.....will travel with them again!
Tour

Great tour.....maybe more options for free time then catch up with the rest of the tour at a later time.

01/04/2019

Memories to last a lifetime, Irish tour guide was fantastic

Service

This is my second Collette tour (Tuscany in 2002) and I thought both were great. Our guide Sean Curran really stands out as a highlight along with the choices of hotels which were all very nice. The hotel thing is a sincere compliment as I travel extensively for business and "live" in hotels so if I think they were nice it says a lot.
Tour

Night with the Irish dancer and musicians was especially memorable

01/04/2019

Very good experience for a first time visitor to Ireland.

Service

I would have liked more free time in the few villages that we stopped in. It seemed like by the time we had lunch it was time to leave again. I also think it would have been nice if instead of all the fancier hotel meals we could have gotten vouchers or credits to eat at some of the pubs and soaked up some local nightlife. My last comment concerns the day of our arrival. After an overnight flight, we were unable to check into our rooms until 3pm - it would have been nicer to have planned a group lunch to help pass the time as opposed to the evening meal that was planned.
Tour

My favorite was the castle we stayed in our last night. However, we didn’t get there til late afternoon and after dinner it was dark and raining so we didn’t have an opportunity to really enjoy the grounds and then left at 5am to get to the airport. I also enjoyed the Cliffs of Morrh and the Ring of Kerry tour.

01/04/2019

I liked the convenience of being chauffeured from my home to the airport an

Service

I like the convienance of being chauffeured to the airport and also chauffeured back home again from the airport. The travel guide was conveniently waiting in the Dublin airport once we arrived. He was amazing and just a book full of knowledge about Ireland and the history of it. Collette goes above and beyond to arrange a perfect travel package and includes the best cities and counties and places of historical interests. Would use them again. Highly recommend Collette for travel.
Tour

Liked being chauffeured to and from the airport. Tour guide was easily located in the Dublin airport. He was fully knowledgeable regarding Ireland’s history. Also pointed out the best pubs and restaurants and places to shop. The hotels and cites and counties included in this trip were amazing. I’d highly recommend Collette to anyone that wants the convience of a professional planning the trip for them.

01/04/2019

Service

Yes, I would recommend Collette, and I would purchase another tour from them. The tour director, Sean, was excellent. I thought he went above and beyond to make our tour exceptional. Also, the pre planning done with my parish helped the tour get off to a smooth start.
Tour

Blarney Castle, the boat ride on the river and ride on the horse driven wagon. The driver was sweet and so funny.

01/04/2019

OUTSTANDING TOUR and Guide!!!

Service

We would highly recommend this tour, and do plan to return because of such a wonderful vacation! Our tour guide, Shiela, was amazing! She was SO very knowledgeable about everything past and present and was able to clearly answer all questions the group members had for her! She also had a wonderful sense of humor, which everyone thoroughly enjoyed!,,
Tour

As described above! Perfect in every way!

01/04/2019

Service

Actually I travelled with a group from Belleville through Expedia Cruise Ships with Laurie Alton and she definitely made it an excellent trip. Hoiwever, the guide on the bus was most enjoyable, gave commentaries throughout the trip that provided a background to the couontry.
Tour

I can't pick a favourite as the whole trip was memorable.

01/04/2019

Ireland

Service

The tour was great. Loved everything About it
Tour

Wonderful Experience. April was 5star.

01/04/2019

Service

Excellent service. Very easy process and representatives very knowledgeable about destination.
Tour

This tour was Amazing!!! Really loved seeing the different parts of Ireland! Too many great experiences on this tour to pick a favorite!

01/04/2019

Tour great, to and from, meh...

Service

Our first Collette tour. The virtual door to airport pickup was great. Hotels, bus, driver and guide were all top notch. I've only one issue: During the presentation we were never told the customer can arrange their own flights to and from Dublin. It was 22 hours from California to Dublin and 26 hours of travel back. The cause? A 5+ hour layover in Newark NJ airport. We are of the age that these long distance transcontinental trips are brutal and exhausting. Also after nearly two weeks with the same people, i'd like to get away from some of them and not travel home with them. In short, it would be nice to offered this choice. I would use Collette again but may book my own flight to and from.
Tour

We all naturally would like a cheaper fee. But not having any experience with other tour companies I have nothing to compare it to. The tour was very nice. The guide was very knowledgeable of the area and history. Hotels were all excellent, bus and driver were excellent. Most awe inspiring site was the Long Room at Trinity Collage.

Thank you for traveling with Collette to Ireland. Your feedback will be reviewed by the Groups department to ensure guests are aware they can make their flight own arrangements

Collette Support

01/04/2019

Bus Trip with Collette Amazing

Service

Bus tour was amazing. Tour guide excellent and driver exceptional. I recommend!
Tour

Excellent tour, hotels, food, guide and driver!

01/04/2019

Collette - Consistant Value, Quality and Service

Service

I'm the travel leader for my bank, I've used Collette for many years and have been very pleased overall with their level of service, quality of trips, value, insurance and usually the guides. Our guide for Ireland was good. I wouldn't say she was exceptional. Not as organized as some and didn't communicate as well with the whole group as I thought she should. We also didn't received the survey at the end of the trip as we always have. I questioned this once I returned with my rep at the Collette home office. She found that to be very unusual. I asked to have the survey sent at a minimum to me. I never received the survey.
Tour

Ireland is just a great country to visit and almost can't fail as a destination. The people are welcoming and warm and the scenery beautiful.

Thank you for traveling with Collette to Ireland. Your feedback will be reviewed by your tour guide's Team Leader in the Tour Management department. We will also mail a survey to your address on file.

Collette Support

11/29/2018

Great service

Service

This was our first tour and when we were delayed leaving Chicago I got nervous. I knew we were going to miss our plane from Heathrow to Dublin. I called the emergency number. When we arrived at Heathrow I had a call telling us what flight we were on and staff was there to pick us up. From there on it was an very organized and enjoyable tour
Tour

I had never been on a tour before. This was very interesting and fun. Enjoyed the group we were with and all the interesting sites and history shared. Wonderful experience

11/23/2018

Service

Very organized and thoughout tour. Great guide and driver. I would love to take another tour with Collette soon.
Tour

Everything was amazing. Beautiful country to visit.

11/13/2018

Lovely sights of Ireland/Northern Ireland

Service

The accommodations were lovely, especially the Manor House and Cabra Castle. The included evening meals offered good selections and were served very nicely. The motorcoach was modern and clean. However, the seats on the passenger side had very little leg room and were Not comfortable. Seats on the driver's side offered more space. Coach apparently was structured for 50 seats, and this was TOO many! Several passengers mentioned this.
Tour

The tour director was knowledgeable and very efficient. The Giant's Causeway and Inishowen peninsula were spectacular. We stopped for Irish coffee, which we loved! Also enjoyed very much Rathbaun Farm--sheep demonstration. We were served delicious scones and jam! It would have been nice to arrive at the hotels a bit earlier in the day, to enjoy the property and surroundings.

11/11/2018

Service

Tour was always timely. If they said they were doing something at a certain time they did it. Bus was clean.
Tour

Loved the whole tour.......

11/11/2018

Great ,wonderful, beautiful, exciting

Service

"SHADE OF IRELAND" What a wonderful trip.Our tour guide Barbara and Driver were excellent. Barbara went above and beyond her duties. We left our hotel and got on the bus and half way through I realized I had left my jewelry in the hotel safe. I told Barbara, she called the hotel and within two days I received my jewelry back. We loved all the tours we were on. The scenery was breath taking. I couldn't be more happy. My boys (Bryan, and Kevin) loved it also. It was a great experience for them both, They never were overseas. I'm glad I got to spend time with them. One of my favorite part was staying overnight at the castle. My husband was asked about who ran the trip and all the information about Collette. My husband and I are going to England next year with my son Jeffrey and his wife Nicole. If Collette runs tours to England we love information for that. My family and I (Larry,Linda,Bryan, and Kevin Doyle) would like to thank Barbara our tour guide, David our Driver for one of the greatest experiences of our lives. Thanks, The Doyle Family
Tour

It was great, beautiful, wonderful, exciting, The scenery was breath taking. I hope my sons had a great experience also. First time for both to go across the pond. Great tour, love it. Linda Doyle

11/11/2018

Service

It was wonderful! Barbara, the tour guide, did a fantastic job at historical information and pointing out the best of Ireland. I can’t say enough about her for making our trip enjoyable. The itinerary was excellent for the time we had there.
Tour

The cart tour through the national park was so much fun. The driver had us laughing every minute.

11/09/2018

Service

Yes
Tour

All stops should try to include options for those who don't shop or eat lunch. John was an entertaining and informative gentleman.

11/07/2018

Fun in Ireland

Service

Great service. Would tour with them again.
Tour

It was a nice mix of scheduled time and free time. Rebecca stressed punctuality which made the time better for everyone. Only suggestion I would make is more time in Galway and less in Limerick. The shopping and street performers in Galway were fun but we had to rush.

11/07/2018

Service

Rebecca was a wonderful tour director. Shades of Ireland was a dream come true. Hopefully I will be traveling with Collette again😊
Tour

The tour director was excellent! So much knowledge!

11/05/2018

Collette tour was well planned, events well paced, wonderful tour manager.

Service

The tour was nicely planned, the events were well paced, the tour manager and driver were wonderful.
Tour

Collette does an excellent job organizing tours.

10/24/2018

Perfect trip, all aspects exceeded our expectations.

Service

Everything about the trip was perfect. Would recommend Collette to my friends and family.
Tour

All parts of the trip were memorable, hard to pick out one.

10/24/2018

Absolutely the best trip ever.

Service

Everything was handled perfectly. It was a wonderful trip and I would absolutely recommend Collette to my friends. Our tour guide, Fiona) was the best. And our bus driver (Hugo) was great also. All the hotels and meals were above our expectation.
Tour

The entire tour was excellent. It's hard to pick out a highlight, because every day was new and exciting.

10/24/2018

Service

I was with a group but flew in separately. I was greeted at the airport and transported to the hotel by an extremely nice gentleman. When I arrived at the hotel, I checked in without issue but the person I was sharing a room with had been given all the information as to where to meet up for dinner and the name of our tour director. My "roommate" had arrived about an hour and a half earlier, was given all the information, stored her luggage and taken off to tour the city.
Tour

We covered a lot of territory in a short time and saw quite a bit of the country. I felt it was a good value.

10/23/2018

Service

The service of Collette was outstanding....our travel agent, Anita Browne, was efficient and kept in touch with us when we were in the planning stages. She went over and above trying to find us better seats on the plane for our return trip, and she answered all of our questions before we left on the trip.
Tour

The tour included many many memorable sights.....the sheep farm and the Irish music and dancing were great as were all of the sights that we saw. The dinners and breakfasts were good....everything was so organized....directions given and questions answered always....we felt "taken care of."

10/21/2018

Service

The tour was everything we expected. The guide was wonderful and extremely knowledgeable.
Tour

Our favorite city on the tour was Killarney. Loved the boat ride in the National Park as well as the jaunty car ride.

10/14/2018

Ireland

Service

Great tour. Wonderful tour guide, Steve. Amazing bus driver, Sean. Disappointed with customer service. Took 4 days to cancel our extended stay in Kingscourt and reschedule additional time in Dublin that we had missed due to weather flight delay.
Tour

Disappointed with customer service. Took 4 days to cancel our extended stay in Kingscourt and reschedule in Dublin which we had missed due to a weather flight delay.

10/14/2018

Probably won’t choose Collette again

Service

Saw a lot but way too many people on the tour, the tour guide was efficient but aloof, and Collette nickel and dimes on silly things. Charging one euro for a bottle of water, and not having st least a couple of nights where all wine is included with dinner was cheap and silly. Also, we stayed two nights in Limerick, which has little to offer, and only two hours in Galway, which seemed to have so much to offer and see.
Tour

Too many people on the tour, charging for bottled water is silly, tour guide was efficient but aloof, staying in Limerick two nights was questionable.

Thank you for traveling with Collette to Ireland. A member of the Guest Relations Team will follow up with you

Collette Support

10/10/2018

Poor pre-arrival planning

Service

Overall, very good. Began with a problem. Collette travel booked us into the hotel in Dublin arriving at the hotel by 5 AM. No rooms available. The streets were uninhibited and it was raining. Had to wait in the hotel lobby until 10 AM for a available room. Tried reaching the Collette Tour manager but no one at the desk knew of his assistance. Once he was identified, he talked to the desk and was told it was a priority..... this was at 6 AM. Nothing happened until 10 AM. We blame Collette Travel for not booking us into a flight time that would have got us arriving around the 9-10 AM which other Collette travelers come into the hotel at that time.
Tour

Our Tour Manager was very nice but was found to argue with guests and appeared to be very disorganized. As the trip continued, he improved and his communication of daily events or upcoming events was better.

Thank you for traveling with Collette to Ireland. A member of the Guest Relations Team will be reaching out to discuss your feedback.

Collette Support

10/08/2018

Service

We received first class service from the minute we worked with our local agent tp the end of our trip. Everyone that worked with us did so very professionally. The vendors that your agency worked with were first class as well.
Tour

The tour was well organized and well thought out. Being able to see the beautiful country side without driving and navigating was invaluable.

10/08/2018

First class just too fast!

Service

Tour guide Jackie was fabulous! Super friendly, knowledgeable and efficient. Office staff was also friendly and efficient.
Tour

Loved the towns of Kilkenny and Kilarney the most. I just wish we could have spent more time there. The tour needs to be longer or tweaked. Spent too much time in Derry and would have much rather had more time in Kilkenny and Kilarney. Should skip Waterford all together or make it an add on option for those interested. if you aren't into crystal Waterford doesn't offer much else. Only had 1 hour and 45 mins. in Kilkenny and also didn't have enough time at the Blarney Castle to actually go up into the castle. The tour schedule is just too tight and you are in and out of too many hotels.

Thank you for traveling with Collette to Ireland. Your feedback has been forwarded to the Product Development Team so that they can review your comments on the timing and pacing of the itinerary. This feedback will be used to enhance this tour for our future guests.

Collette Support

10/08/2018

outstanding

Service

Our trip to Ireland went beyond our expectations. The way the trip was planned, organized and especially our Tour Manager - Jackie were exceptional. Of all the overnight locations, only one was not to our liking. Also, suggested additional events offered were great! We added all but one and were totally satisfied and glad we did.
Tour

It was beyond our expectations

09/29/2018

IRISH TOUR GUIDES

Service

the local guides were excellent!!! Our bus guide was not a local. She , unfortunately, paled in comparison. She read the information/history from notes. Molly did not have the same passion for Ireland or just a novice to this tour?? The coach driver was perfect! I would still use Collette again.
Tour

Waterford..lovely town. I enjoyed the Grandville Hotel! So personal. Kilarney..the jaunty ride and boat ride were excellent!!

09/24/2018

Service

Awesome trip! Would recommend and use Collette again
Tour

Great locations . Plenty of stops on longer bus rides. Great tour guide and driver! Great food and accommodations

09/21/2018

Wonderful Shades of Ireland

Service

Every arrangement, accommodations, food, and tours were superb. Our tour guide, Rebecca Bell was one of the best we have encountered, professional, entertaining, and knowledgeable. She was conspicuous when necessary and inconspicuous otherwise. She never missed a detail. Our bus driver, Caspars, was amazing. Overall, this was one of our most memorable trips ever.
Tour

It was all wonderful but the sheep herding and shearing demonstration was a highlight. Everything was made extra special by our tour guide, Rebecca Anne Bell

09/21/2018

DON'T MISS THIS TRIP!

Service

This was a great and wonderful trip and we both had a fantastic time.
Tour

This was a great and wonderful trip and we both had a fantastic time. The weather could not have bee better.

09/15/2018

Everything was amazing. Tour guide was very personable and informative.

Service

Everything was amazing. Tour guide, Peter, very funny & prompt & informative. Steerologist was incredible & friendly. Nicely paced tour with plenty of free time. Saw alot but didn't feel rushed. Transportation to/from airports went smoothly. Liked not having to register at every hotel individually & having our suitcases delivered. I already have highly recommended Collette & I hope I do take another tour with Collette.
Tour

We saw a lot. Especially liked wandering the towns like Kilkenny, Adare, Galway. Medieval Museum in Waterford had acouple of interesting things but not that great. We would've liked to have seen more restored castles, maybe next time.

09/12/2018

Service

Well organized, wonderful hotels, all with elevators. Coach driver great. Provided good weather! Would recommend Collette and this tour.
Tour

I enjoyed the itinerary. It is hard to pick one thing. I enjoyed the variety of things. I appreciated the attention to bathroom stops.

09/03/2018

Service

Excellent and very well organized. Would definitely consider another vacation with Collette.
Tour

The entire tour was wonderful but our favorite memories were walking the streets of Killarney and watching the street performers and visiting the many shops there.

09/03/2018

Unforgettable.

Service

Extremely well organized tour with perfectly selected venues to give you a true sense Ireland's history and peoples. I have already recommend this tour to my work colleagues. I will add, John Fitzgibbon (Tour Manager) exceeded our expectations with his knowledge, organizational skills and ability to maintain our interest throughout the tour.
Tour

Generally speaking a great tour with too many memorable experiences to list. It was busy but it was a lot of fun.

08/29/2018

Wonderful!

Service

I thought this vacation was perfect! Fiona planned everything to when we leave in the morning to avoid the crowds, tours, dinners, shopping to perfection. She is very informative and very pleasant. Nick & Jaimie made us all feel very safe with their good driving skills. We had 43 people on our bus tour and couldn't be happier with the congeniality of everyone of all ages!! Ireland is a beautiful country! Thank you Collette Tours!
Tour

I think my least favorite hotel was Limerick but all others wonderful! Wish we could have an extra night at Cabra Castle - how beautiful!

08/27/2018

Service

Our guide and staff were top notch. Rebecca Bell was our guide and she added all kinds of personal extras for customer enjoyment and service. Accomodations were also excellent as well as nearly all of the tour features. The Guinnes tour was disappointing but you have already rsponded to that very satisfactorily. In all a great experience and I would travel with and recommend Collette to anyone.
Tour

Irish House Party show, clifs of Mohr and Kilarny

08/23/2018

One of the best vacations EVER!

Service

First off Ireland is beyond beautiful. Our host John Fitzgibbons was superb. He was funny, entertaining and the most knowledgeable person I have known. Our coach driver John Mulryan has to be one the best drivers in Ireland. He was so polite and was always helping us on and off the bus. The places we visited were all breath taking.
Tour

The Cliff of Moher was probably the most beautiful place I have ever seen. Killarney was a great place. Would love to go back and stay there for a few days. So much to see and do.

08/22/2018

Service

I would highly recommend Collette - excellent tour guide - JOhn Fitzgibbons
Tour

Cabra Castle was amazing - also loved Killarney and Cliffs of Moher

08/20/2018

An amazing and beautiful honeymoon in Ireland!

Service

Collette was very easy to deal with, and timely in all information that was sent to us.
Tour

We absolutely loved our tour. Erin, our tour guide, was phenomenal and Billy, our bus driver, was outstanding on those tiny little roads. Ireland was everything we imagined it to be, and more!

08/13/2018

Enjoyed the trip with few exceptions

Service

Excellent and very timely
Tour

Touring the Guiness Brewery in Dublin

08/08/2018

Well run tour and Erin, our guide, did an outstanding job.

Service

The tour was well done except for the fact that my friend and I were left at Cabra Castle (which is way off the beaten path) with no transportation back to Dublin since we were staying four extra days in Dublin. Had I know sooner that this might be a problem I would have made arrangement for a way to get back to Dublin. As it turns out, we were able to get a car and driver but that wasn't a given.
Tour

Seeing the country side was beautiful and special, something you wouldn't get on a cruise. The Irish people are the most helpful and friendly that I've ever run into in my travels. The pubs and the Irish music were fun and festive. And all around good time.

08/06/2018

Always a great tour . This was my 13th trip with Collette !

Service

Great value for the price. Tour manager John Fitzgibbon was excellent. Weather even cooperated!.
Tour

Well run tours and always good tour managers, and great value for the price.

08/03/2018

I would do it again in a heart beat, if I wasn't 78 years old..!!!!!

Service

Things were what I wanted to see. This was my bucket list!! Weather was wonderful, food was great. Wish you could somehow make time for a Sunday Mass. The church was close but the time was not right.
Tour

Kissing the Blarney stone!!!

08/02/2018

Fair tour.

Service

There were too many little sites on the tour that were extra, not included in the tour. I've been on other tours where so many more sites were already included in the tour. Not enough historical information given out about Ireland. The tour manager took pictures along the way that he emailed to us at the end of the tour, which was a nice touch. Other than that, not too involved with the tour group.
Tour

Climbing to the Blarney Castle stone. And the Waterford Crystal factory.

07/25/2018

Service

Excellent Especially liked the package mailed out a few days before departure. Nice, everything in one small booklet.
Tour

Outstanding Good pace. Never bored. Erin was an excellent guide. She was entertaining and informative. Billy did an excellent job with the driving.

07/25/2018

Great trip. Well worth the expense!!!

Service

The tour was well organized. The tour coordinator was excellent. She was informative and well spoken. She knew her Ireland!!! Great experience
Tour

Perfect way to spend my 40th anniversary. Great tour and outstanding tour coordinator.

07/25/2018

Superbly planned and managed!

Service

First of all, Collette is one of the few tour companies that offers a tour of BOTH the Republic of Ireland AND Northern Ireland, and we wanted to tour both. Second, from the first inquiry right up through the last contact with our tour guide and driver, we were given superb service. All aspects of the tour were excellent! We all felt in expert hands the whole trip; the bus was comfortable; the hotels were great; and the tour guide (Erin Egresitz) was the perfect guide: friendly, bright, warm, welcoming, educational. Even on the last morning she was up to see us off at 5:00 AM (which she didn't need to do).
Tour

Medieval Feast in a Castle.

07/24/2018

Service

Very well organised. Good value for money. Excellent hotels and itinerary.
Tour

Both the tour director and driver were excellent. The places we visited were very interesting. I enjoyed Malin Head and the Inishowen Peninsula as it was really wild and not as crowded as some of the other places.

07/24/2018

Service

Service was as good as I Would have Expect and would use them again
Tour

Very good to give an overall experience of Ireland

07/23/2018

Service

The tour was great and the tour leader was also great.
Tour

The tour manager was outstanding. The accommodations were good but a few of the hotels needed air conditioning. The optional excursions were very good.

07/18/2018

Service

My first time using Collette and we enjoyed the tour. Comfortable accommodations. I felt like the tour guide could have shared more about Ireland's culture. She was very busy with other duties as well. Overall very good experience for us.
Tour

All the views, castle and Blarney Stone

07/16/2018

Service

As usual, Collette's service was excellent. Our guide was the best one I've had in all 4 of my Collette trips. He was very well organized, and everything was always on time. The hotel choices were great and they contributed to the excellent service as well. John was an exceptional guide. He kept things running smoothly, could answer any question and gave us an excellent history lesson. He kept us well informed of our itinerary for a few days at a time so we knew what was coming up. And of course his jokes were great! I still plan on going to New Zealand some day and will try to have him as my guide.
Tour

This tour was my favourite of the 4. The country is small so there isn't too much travel time between stops, leaving us more time to sight see. The choices of places to stop was terrific. It was varied, and offered us a glimpse of different ways of life in different parts of the country. My favourite place was "The Cliff of Moher". They were spectacular. Just awe inspiring. But by far, my favourite city was Derry. I'm so glad I chose to take the Northern Ireland trip as well. It was truly amazing. The people were so genuine and Derry was just a great city. I loved Ireland so much that I plan to return in a few years. This is something I don't do because there are so many places to see that I prefer to go somewhere new each time. But Ireland has a special place in my heart.

07/16/2018

Best Vacation EVER!!!!

Service

The service was exemplary. We could not have asked for a better tour guide, driver or general experience. I have already praised Collette to my friends and family.
Tour

For the price we were very satisfied. Not once did we feel we over paid for anything.

07/09/2018

Service

It was difficult to get information from the service center. Need to have one or two people assigned to the tour. Long wait time and numerous call backs need to be reduced. HIRE MORE SEASONED REPS
Tour

Experience was great. Too many to have a favorite

Thank you for traveling with Collette to Ireland . A member of the Guest Relations Team will follow up with you.

Collette Support

07/09/2018

Great trip!

Service

It was my second Collette Tour. Initial contact with Daryl and his follow up, answering questions, making suggestions, arranging the flight, etc., made this a very pleasant experience. Trip was just as described. Met all expectations.
Tour

Tour not only had organized, group activities, but allowed enough enough time to explore things that were individual preferences.

07/08/2018

Service

Our tour guide Erin was fantastic! She kept everyone on schedule and was very knowledgeable about Ireland. We were on time for everything and all went smoothly. I was celebrating my 50th birthday and what a way to celebrate! I would definitely book another tour with Collette in the future.
Tour

I would have to say Blarney Castle and kissing the stone.

07/02/2018

Service

I always book my air travel thru Collette as I feel it helps to eliminate any scheduling issues relating to the start of the tour. For the first time, I received a call from the air travel dept. asking if I would be interested in rebooking my air to leave from a closer airport at a reduced cost. Collette didn’t have to do this and while it ultimately didn’t happen because of a scheduling change on the airline’s part, I was impressed that Collette “was keeping an eye”on my reservation.
Tour

The entire tour was memorable. I only found one hotel to be sub par(in Waterford) perhaps it was the best available for the area. Our Tour Manager was FANTASTIC. This is the second trip I have taken with Collette where our Tour Manager was a native of the country. This makes all the difference in the world. It adds a layer to the tour that can not be explained in the brochures. One gets a real insight into the hearts and minds of the people whose country you are visiting and that really can make all the difference.

06/27/2018

Great experience

Service

Ireland was amazing thanks to Collette and their fabulous tour operator Steven! I saw so much more by booking with them and loved the trip. THanks Steven, Billy, and Collette!
Tour

I liked the Cliffs of Moher and Blarney Castle the most!

06/25/2018

Service

Well organised. Excellent guide. Quality accommodation.
Tour

Provided all I wished to see in Ireland, Most memorable places - Giant's Causeway, Derry, Titanic Experience.

06/14/2018

Take the beauty of Ireland, add fun, food and Fiona.

Service

It was well-paced with a great general overview of Irish culture and history. Loved the accommodations, particularly the Granville Hotel in Waterford. They went all out for us. The Irish House Party first night entertainment was fun. Other favorites, the jaunting car ride in Killarney, the entire trip around the gorgeous Ring of Kerry with a stop at the Kerry Bog Village. The best part of the trip next to the stunning scenery had to be our outstanding guide Fiona Lane. Along with our able and affable driver Fergal, they embodied Ireland.The provided meals were mostly great, with my favorite being in Limerick, where we chose the Hampton. They had a wonderful selection of appetizers and entrees, and great desserts. My least favorite meal would be the last night at Barberstown Castle, a last minute substitution for Cabra Castle. The hotel was lovely but the 2 entree choices were sea bass or duck, neither a favorite. Also, we were not as happy with the The George in Limerick as the other hotels. The lobby setup was strange. Unfortunately, my husband was sick on day 8 so, rather than leave him alone all day, we both missed the Cliffs of Moher and Galway. Still the trip was a dream. Ireland is a magic place. It wasn't by chance we chose Collette. We were born and brought up in Pawtucket, having met at Tolman HS, and lived there most of our lives. We did a Collette 10 day California in the 80's and a 10 day Texas tour in the 90's, so we know how well you do things.
Tour

The Ring of Kerry day was memorable.

06/12/2018

Wonderful and exciting.

Service

We would recommend collette to our friends and family. Our tour guide and bus driver were the absolute best. Very knowledgeable and friendly.
Tour

Cliffs of Mohr was the best part of the tour for me. Something that you cannot put into words. Breathtaking!

06/08/2018

Service

Yes I would use Collette again. The tour guide and the bus driver were the best. The hotels all were very nice and all our arrangements were handled well. I felt like sometimes you chinced out, like no water provided (except to purchase) while on the bus, no night of free wine (but for one glass). Keep your Collette pin and key chain in exchange.
Tour

The tour guide and bus driver were excellent. The hotels were all nice. Skip the Collette PIn and key chain and give us water on the bus and one special night of wine with dinner. One glass was not good.

06/05/2018

Great tour director and driver top notch

Service

Great trip. Tour director was organized and very helpful. Driver was top notch too.
Tour

Terrific tour. Only thing I might change is the city tour of Belfast. Could not get off the bus to see things so would rather more time at the Titanic exhibit.

06/04/2018

Service

only thing that would have improved my experience was a follow up email about when the packet/final info would arrive - i began to get anxious because i hadn't heard anything for awhile
Tour

great weather, great director - very knowledgeable, great bus driver,

05/31/2018

Collette helps make touring fun and easy.

Service

Collette sends a well written booklet that contains flight and tour itinerary, helpful info for both client and family, as well as information about weather, customs and packing. All contained in a useful zippered packet,
Tour

Loved the tour. Great hotels, countryside green and gorgeous, friendly people, and easy pace. Would have appreciated a little more contact with the tour manager, but John the bus driver was an excellent source of information, as well as being a champion driver.

05/31/2018

This was absolutely the best trip of our lives and we have been everywhere.

Service

Collette exceeded our expectations every step of the way. This vacation was stress free from start to end. Our tour manager, Sean Curran was OUTSTANDING!!! I have told everyone I know about how wonderful Collette was and that from now on they will be my number one choice when making my travel plans.
Tour

Best trip of our lives. Collette exceeded our expectations every step of the way

05/30/2018

Fantastic Trip

Service

I really enjoyed this trip, I am widowed and was traveling alone, being with a group made the traveling more enjoyable. I met wonderful peoples and we had a great time. The coach was excellent, extremely comfortable and clean. The driver was safe, friendly, and courteous. Our guide was knowledgeable, humorous, and made the trip much more enjoyable as he pointed out sites I would have missed if I had done this on my own. Each of the hotels we stayed at were 4 or 5 star rated. All of my rooms were spacious and well appointed. Wifi was available. The included meals were three-course meals and the main course always gave a choice of meat, chicken, or fish. When we had free time and were eating on our own we always had suggestions for restaurants in the area. I would recommend this tour to anyone going to Ireland for the first time!
Tour

Fantastic Trip - I saw so much!

05/22/2018

Collette definitely delivered on this tour!

Service

The accommodations were very nice. Some were much better than others, with several surprisingly excellent. The food was like being on a gourmet tour, wonderful. Collette took great care of us. No issues . The tours and entertainment were very enjoyable. I would definitely recommend Collette!
Tour

We got to tour all the places we wanted to see. Northern Ireland was definitely worth seeing. This tour covered a lot of ground and hit all the places on our list. The Cliffs of Moher were the most memorable for us, along with the wonderful Irish music and dancing.

05/22/2018

Wonderful trip.

Service

Really enjoyed the trip. Our guide Steve Mayer and our driver, Billy, did and excellent job, and made sure we had a great time.
Tour

The trip was a great pace so we weren't exhausted at the end of each day.

05/21/2018

Service

Every time I called, I was so happy with the service.
Tour

I think the last couple of days could have been shoerened and combined to make the tour a day or 2shorter.

05/18/2018

Had the most wonderful vacation to Ireland with my daugher

Service

Stephen Russell tour director was wonderful- very knowledgeable. Tom Corby- bus driver- Excellent- very clean coach. Ireland is such a beautiful country- I'm glad to have had a memorable vacation. Can't wait to go back to Ireland! As a travel agent- I've booked several clients with Collette- and now I know why they keep coming back- Thank you for excellent service- quality hotels- Thank you!
Tour

Loved the little stops we made around Ring of Kerry- Loved Kilarney-

05/15/2018

Service

overall, service was excellent! would definitely recommend them to others and will likely take another Collette trip in the future...one area for improvement could be offering more varied menu options (vegetarian, in particular) for the included meals. the tour itself was generally well-balanced in terms of inclusions and free time...the "choice-on-tour" features are a nice way to allow people to see (or do) what they want to see (or do).
Tour

most memorable experience would have to be the "jaunting car ride" and lake cruise in Killarney. staying on the grounds of a castle is quite an experience as well.

05/10/2018

Service

Collette’s representatives were professional and efficient from my first call to them through receiving the travel documents.
Tour

Our tour guide was not approachable and boarded on being rude. He had “favorites” in our group— a Catholic priest for one — who he deferred to constantly. My husband and I were “put down” when we would dare ask questions during the coach travel. We do not plan to travel with Collette again.

Thank you for traveling with Collette to Ireland. A member of the Guest Relations Team will follow up with you.

Collette Support

05/10/2018

Wonderful experience touring Ireland with Collette

Service

From asking questions to the end of the trip everything was well organized, good planning and I was extremely pleased with the whole experience. I will call Collete when I travel again to see what they have to offer. Tracey that helped us with the trip in New Harmony, In to Kim who was our tour guide in Ireland they were helpful, informative, great personalities and wonderful to be with. Thank you for the wonderful experience.
Tour

Thought they covered in 10 days the highlights and gave us a real feel of Ireland. Cliffs of Mohrer, Ring of Kerry, Blarney Castle, countryside, going through towns in Ireland were my favorites.

05/08/2018

Service

Rooms and food wonderful. All activities great. The tour flowed well from one site to the next.The tour guide was always available, visible and knowledgeable of the area.
Tour

Had a great time on the trip.

05/05/2018

Great time had by all.

Service

Great service like I have had with every trip I have taken with Collette. I had to resort to the emergency number due to flight delays and rebooking, using the answer machine. The message got through and I was meet at the airport after a very long day of airports and planes. I pretty much got a tour of Europe before I got to Dublin. Tour manager was also great. It was a lovely, relaxing trip with plenty of options, down time with hotels close to city centers to go exploring.
Tour

Every person that I have talked to who had been to Ireland would mention something they had seen...and I had seen it. The tour through the country side was excellent. The commentary by our guide was informative and explained well why we saw so much “empty” in such a beautiful place with such wonderful people. He obviously knew his history well and conveyed to our group well.

05/05/2018

Nil response

Service

They asked for any allergies and we said garlic. They did not do anything about it , why ask the question?
Tour

Leaving on the plane fro Spain

Thank you for traveling with Collette to Ireland. Your feedback has been forwarded to our Client Care Center and will be used to avoid similar issues in the future.

Collette Support

04/16/2018

will travel with colette again

Service

Every detail was covered like handling luggage to hotel stays , food travel info history of the area.
Tour

castles were the best ,along withe country side.

04/16/2018

Everything was terrific. Great guide, great driver, great hotels, great foo

Service

I definitely recommend Collette. Great tour all the way around. I will take more tours with Colette.
Tour

Great tour all the way around.

04/09/2018

Let Collette handle the details!

Service

Good, not great. For first time travelers, more pre-trip info could have been helpful. Our tour manager was also good, but not great. She frequently seemed annoyed or put-upon with us. Her insights and trivia were a nice addition to the longer bus rides. Would highly recommend inexperienced travelers let Collette handle the details! Already planning for our next trip!
Tour

We could not have covered all the places on our own, but we wish we'd been better prepared for the expenses that were not included.

Thank you for traveling with Collette to Ireland. Your feedback has been forwarded to the Tour Management department and the Client Care Center. They will use your comments to enhance the tour process for our future guests.

Collette Support

04/09/2018

Wonderful!

Service

All personnel were very professional and courteous. I would travel with Collette and have already recommended Collette to several friends.
Tour

There were so many memorable experiences that I can't pick just one! The Saint Patrick's day parade in Killarney was one.

01/05/2018

Mostly a good trip but not a great one

Service

Enjoyed the knowledge supplied by tour guide but some of my interactions with him could have been better. It was hard to get him to understand my concern regarding Collette's ridiculous coach seating protocol of moving daily. My wife had motion problems and she, while against convention wisdom, needed to sit in the very back of the coach to avoid any problems. **** made it difficult for us to accommodate as we had to make daily arrangement with those who he assigned to our seats and trade them our daily assigned seating. The solution was simple: take our seats out of the stupid rotation. But ***** made it hard as we had to have daily negotiations with those coming to our seats. To many days in Dublin and the "Ring of Kerry" tour was a waste of time. Accommodations in Dublin were not up to Collette stands.
Tour

see previous comments............Most memorable events were the castle tours.

12/02/2017

If you like sheep, this is a MUST DO!

Service

I was impressed from the very beginning. Being picked up promptly was a huge plus! When I came thru the door at the airport, the gentleman was holding a sign with MY name on it! A HUGE COMFORT! I REALLY LOVE the personalized service! ***** ******* was an excellent tour guide!! She spoke like a real local and was a TRUE expert ! THANK YOU for hiring her! I saw more sheep in the week I was in Ireland then I've ever seen in my entire life! LOVED IT!
Tour

VERY well organized and put together. PERFECT amount of free time. One suggestion would be the very last night at CabraCastle. In the morning, some people have to get up much earlier then others and it would have been nice to room those people AWAY from the people who didn't have to get as early. Even though I didn't have to get up until 5AM, I was awoken at 3:30AM because they were rooming RIGHT ABOVE ME and when they move and walk down the stars, the ENTIRE building gets woken up because the noise travels QUITE EASILY in those buildings. That was quite frustrating. I am not a real deep sleeper and would have appreciated not being roomed RIGHT UNDER people that had to get up much earlier then I Another suggestion I have is to provide more time in Kilkenny. I'm SO GLAD we stopped there though because not all tour companies do. I did the old ROUND TOWER at St. Candice's Cathedral and I LOVED it. There are only TWO in the ENTIRE WORLD that are still climbable and this was one of them. ***** had it on her suggestion sheet and I'm SO THANKFUL she did! I had just enough time to get there and climb and had the BEST VIEW OF KILKENNY!! Now as much as I LOVED that, my most memorable experience happened the VERY first night at the welcome dinner. After the show, the Irish dancer got off stage to get volunteers to dance with her. Well I always wanted to Irish dance. She was a professional who has danced in RIVERDANCE and I got to dance with her. CLEARLY my most memorable experience. I was moved so much that I have decided to take up Irish dancing classes here in my home town. I absolutely LOVE the energy of that dance!! Also, Riverdance will be in my town of Colorado Springs, CO this March for their world tour and I am going for my birthday! I'm super excited!

12/01/2017

Loved my tour director!

Service

Great tour director but the flight to Ireland via Amsterdam with a five hour layover was horrible.
Tour

the sites, the food were great

11/30/2017

Great time!

Service

Wonderful tour guide and bus driver. Did not deal with any other Collette rep. We had a great time and a memorable trip!!
Tour

Great tour!! Touring with my son.

Hello, Darla! \n\n\nWe're pleased to hear you had a great time on tour! We saw that you rated it a 1 out of 5 (1 being the lowest). Was there something about the tour that you did not like that you could share with us?

Collette Support

11/22/2017

Service

Highly organized, from requested plane seats (Aisle seats both my wife and I are tall)...Terrific staff and guides were the best...Great coach driver and coach...wonderful experiences of Ireland, locations visited...Hotels were all very nice...food and services very good...Cant say enough about Doris Patteson who we toured with in Costa Rica who suggested this trip for us and made plane reservations...She is the very best and so competent and generous....
Tour

Started with Doris Patteson, who recommed this tour to us...We had traveled with her in Costa Rica last year... Favorited experience was Northern Ireland

11/20/2017

Great Moments!

Service

Every detail of the trip went so well. My husband and I are very tall and we asked if we could get isle seats and we were very comfortable on airplanes. We were also very impressed with our tour guide, Dylan, who even though he had 42 people to please on this trip, he did exactly that. He got to know us well on the trip and did his best to find us a beautiful cemetery even though that event was not scheduled. It was an amazing experience.
Tour

Outstanding moments! All 42 people were well taken care of.

11/16/2017

Trip of a lifetime.

Service

The entire tour was well planned. The local guides and our tour director were very knowledgable on the history of Ireland. I am over our church seniors taking them on trips etc and I know what work and planning it takes to get everyone where they need to be on time. ***** ******** did an excellent job! All the while being fun and upbeat. She even went the extra mile and helped us recover my husbands wallet that he left at a store and didn’t miss it until we were a few miles out of town and couldn’t turn back.
Tour

Best experience I could have asked for!

11/13/2017

Service

Scheduling was excellent. Customer service went above to assist us. The trip was more than we expected. The coach driver was very good. Always felt safe. The hotels (except for the first night) were very comfortable.
Tour

The cost was reasonable. We appreciated the "Free Airfare" option. One of the best tours was the Cliffs of Moher. A couple times the "Shopping trips" were a little too lengthy. There wasn't a lot to see or do if you weren't shopping. Our tour director was very knowledgeable of the country but sometimes a little uncooperative and rude.

11/03/2017

Ireland, our trip of a lifetime...

Service

Our trip was great, starting with the limousine service, arranged by Collette, that picked us up at our house and delivered us to the airport then brought us home upon our return. In Ireland we saw and did more than we expected because of our terrific Tour Manager, Molly McGinnis, she was amazing. Molly is so knowledgeable about Ireland and it’s people, places and culture that she made our trip fun and to good to be true. Thanks Collette and thank you Molly.
Tour

Ireland is beautiful, we saw The Ring of Kerry, Blarney Castle with its famous Stone, the Waterford Crystal factory and watched items being made. Our trip included a stop at St Patrick’s Cathedral, a banquet dinner at a Medevial Castle and a tour of the Guinness brewery where we sampled a pint of Ireland’s liquid gold.

10/29/2017

Service

The attention to detail was impressive. The tour manager, *****, was informative, knowledgeable, and entertaining.
Tour

The dog and sheep show was impressive. Really liked the Muckross castle. The coach rides around the country we’re beautiful.

10/25/2017

The Shades of Ireland Tour is an amazing experience, well worth the money.

Service

The trip was amazing. The tour manager (Mary) did an excellent job. She and all the local guides that we had were very knowledgeable about the history of Ireland and all the places that we visited. The only reason I didn't rate the trip 5 stars is I would have preferred more time at the sights, such as the Cliffs of Moher, and less time shopping in the Galway on that particular day of the trip. Yes, my wife and I would recommend Collette Tours to our friends and family. And, in the future if we take another trip like this we would use Collette.
Tour

The Cliffs of Moher and the drive around the Rings of Kerry were my favorite parts of the trip. Seeing all of the beautiful country side. That is exactly why I chose to go to Ireland and why I chose the Shades of Ireland Tour for my wife and me. The castles that we visited were beautiful. The time we spent in Waterford was great as well.

10/23/2017

Perfect from start to finish

Service

This was the first tour my wife and I booked with Collette and it won't be the last. We had an absolutely delightful time, the accommodations were excellent and our tour manager and bus driver were the best.
Tour

Obviously, it's impossible to visit an entire country in eleven days but, this tour certainly hit the highlights. Picking a favorite experience is tough but, I would say the Medieval Banquet at Knappogue was truly enjoyable.

10/18/2017

Irish Enjoyment

Service

Excellent customer serivce whenever i need to call. Very good choice of hotels.
Tour

Carriage ride thru Kilarney Nat Park. Sheep farm with scones 2 optional excursions were just ok and over-priced. The last night dinner should have been more special and festive with music at dinner

10/18/2017

Service

N/A
Tour

!!!!!!!!!!!!!!!!!!!!!!!!!!!!

10/17/2017

Well worth the time

Service

Very well organized and lead by a terrific tour manager! Great hotel stays and comfortable bus trips. Our fifth Collette trip and it won't be our last! The one night hotel stays were the only negative.
Tour

Tour Manager was excellent Highly informative and made the whole experience more meaningful. Some hotels were exceptional, such as the Manor House in Northern Ireland. Many of the provided dinners were much better than expected. A well-balanced trip.

10/08/2017

Great experience

Service

Attend to needs and offer historical references
Tour

Saw and learned so much about Ireland. Great tour!

10/06/2017

Was such a wonderful trip. John the tour guide was Fantastic!

Service

Yes....highly recommended...the trip was great. We had a great gruop of fellow travelers. *Personal information removed by Feefo* our tour guide was Fantastic! The complete package, all the places we visited were perfect, the hotels were nice as well.
Tour

Good tour...we were able to visit some great places.

10/04/2017

Wonderful trip!

Service

Everything ran smoothly, Our your manager was very knowledgeable and helpful. Yes I would travel with Collette again.
Tour

Everything ran as planned from the time we were picked up at our home and returned home.

10/04/2017

Wonderful experience!

Service

A meetup group.
Tour

Kissing the Blarney Stone, visiting pubs and castles! Everything was so fun!

10/02/2017

GREAT TRIP

Service

the tour was very nice and the people were very pleasant .Ireland was beautiful .THE PEOPLE we were with on tour and the people of IRELAND.were great.
Tour

THE CASTLES AND CHURCHES WERE BEAUTIFUL

10/02/2017

Service

Great tour experience.
Tour

Beautiful country. Saw a lot in 12 days!

10/01/2017

Service

The whole trip from beginning to end far exceeded my expectations. The tour manager, ************ and coach driver Nick Ford were both entertaining and informative. I would highly recommend Collette
Tour

I already told you that the trip far exceeded my expectations - every aspect of the tour was wonderful

09/27/2017

An amazing Ireland trip!

Service

A well organized and informative trip, we had a wonderful time. Our guide, Collette Dennison, was most informative with regard to the places we visited, the history of the area and current events and politics within the country. The bus and hotels were comfortable. The one thing that was a little stressful for us was only one night in each hotel; but, we knew that going in and just had to get accustomed to the schedule.
Tour

We both loved the Cliffs of Mohr for the sheer beauty. But, we had a blast at the Irish House Party the first night with the singing an dancing.

09/27/2017

An excellent trip, 54 on the bus all fun,friendly, kind & polite!

Service

Granville Hotel in Waterford Killarney Hotel in Killarney Great tour guide, colette is so well informed about history of the Island, it rolled off her tongue. She is also an incredible manager, keeping 53 people happy and secure. I liked the last restaurant in Dublin. I didn't need to visit a 2nd beer brewery. I would loved to have visited Dingle, and the Avoca Wool Mills.
Tour

The Granville Hotel in Waterford was exquisite, especially with the crystal chandeliers everywhere throughout the hotel and dining room. I love Killarney, could spend another night or two there and would enjoy seeing more of that area in Ireland. Everyone loved the boat ride in Ross Park on the Lake to the castle. When we landed on the small intimate Island with the old castle where monks once lived and wrote, we saw many, many deer. They had no fear of us. We took lots of great pictures of them.

09/26/2017

Service

Our Tour guide ******* was knowledgeable and provided us with a first class tour of Ireland. Our bus driver ***** provided a safe trip navigating the many narrow roads. The scenery was beautiful, most hotel accommodations were excellent. We traveled with a terrific group who. The before trip questions and support were handled professionally and always in a timely manner. This was our third Collette tour. We would definitely recommend.
Tour

Mostly a 5 except for very noisy hotel in Waterford. We were on the 3rd floor and could clearly hear the band playing at a wedding 3 floors down until late at night and then we could hear chairs/furniture moving.

09/23/2017

Everything we were told to expect happened. Guide manager Kim and bus driv

Service

Very well organized.
Tour

Our last night in the castle with our new travel friends.

09/19/2017

There were 2 negatives: late check in on 1st day & single beds on 2 nites

Service

The accommodations and dining was excellent for the most part. It was a full agenda and well run by Tour Director. Yes, I would recommend.
Tour

After redeye flight, checkin was at 1PM. Exhausted, we had to wait 4 hours to check in. 2 nights had single beds (not preferable for married couple). My most memorable was Giant causeway. Also Guiness tour disappointing.

08/28/2017

Just a great trip

Service

the trip was great. Laid back but some great sites. Hotels were great, wished we would have more time at the castle but our flight left EARLY. The bus was clean and comfortable. *Personal details removed by Feefo*was a great tour guide. Was good at getting everything organized and moving along. Had time to shop and look around. Love the farm with the sheep dog demo, really informed personal at the farm and would talk to you and explain working with dogs and different commands. Couldn't believe the climate and plant life, almost tropical. Had to laugh when I ask one of the young people at a stop how cold it got, he replied really cold 0 C in Jan. Need to find a way to cut the flying time (beam me up Scotty LOL)
Tour

Sheep farm and Kerry bog village

08/27/2017

Wonderful trip through Ireland!

Service

Awesome trip! Hotels were excellent, tour manager was very informative and helpful.
Tour

Going around the Ring of Kerry and the overall visit to the town of Kilerney

08/27/2017

Great experience!

Service

Great trip! First tour and it was a wonderful experience.
Tour

Wonderful tour guide! Great time!

08/21/2017

Service

Took care of everything from the front door and back.
Tour

Hit the highlights and also let us explore a little on our own.

08/09/2017

Shades of Ireland featuring Northern Ireland-Amazing trip!

Service

Traveled with Collette in Ireland, the trip was fabulous , our tour guide *personal details removed by Feefo* and our driver *Personal details removed by Feefo* were amazing! The people at Collette are great, from the folks who help you with booking, the tour guide, drivers, local guides, attractions (big & small) and the hotels they book you in, they make sure your needs are met and set you up for an awesome trip to experience! I look forward to booking another trip with them and would definitely recommend using Collette Tours!
Tour

Ireland is a beautiful and diverse county, this trip covered many areas of the Republic of Ireland and Northern Ireland. You get to see the beauty of the landscape as well as learn some of the history of the areas you visit.

08/07/2017

An excellent trip all the way around

Service

This trip was my third trip with Collette. The tour director, *personal details removed by Feefo* was amazing! She is truly an asset to the company. The tour itself was excellent with lots of great stops and sights. The hotels were good to excellent and were located in good areas. The meals were excellent with a very diverse menu. Overall, this trip was excellent and I would recommend it.
Tour

Ireland is a naturally beautiful country. To be able to go to the Cliffs of Moher or Giants Causeway was amazing. They are both so beautiful and stunning.

08/02/2017

Great! Bus Travel Not for Me!

Service

the service was excellent - what I have decided is that bus travel is not for me - I want more freedom! but your service was great!!!!
Tour

the tour accomplished what was expected - giving us a taste of different spots in Ireland

07/26/2017

Great experience

Service

The tour was well organized and hit the things I wanted to see. Hotels were excellent and food was great. Tour guide was very knowledgeable and personable
Tour

Over-all excellent quality.

07/24/2017

Service

Everything
Tour

Great tour; excellent tour guide

07/24/2017

A PERFECT Irish experience!

Service

The tour was so fabulous! I have never been met at the airport before with a wonderful car and driver! The trip helped me connect to me Irish roots , was so informative. *personal details removed by Feefo* was just the best tour guide with his special sense of humor and not getting rattled by anything. We even couldn't do Ring of Kerry because of a HUGE 100 mile bike ride so we did the Dingle Peninsula. Which was perfect for me as I had done the Ring once before! We had clouds and slight rain almost the whole trip but it didn't dampen our spirits at all. It seemed to clear when we wanted the photos! There is a reason it is GREEN! And it made the Irish coffees even better on a cool day! We made new friends! I want to go back already!
Tour

The great food, new friends, music in the Pubs and beautiful scenery such as Cliffs Of Moher! Can't really pick one! My partner liked the Titanic museum!

07/17/2017

Provided information on time and pleasantly. Trip was well set up.

Service

The trip was well set up and managed.
Tour

Nothing really breathtaking, but maybe Ireland doesn't have any such thing.

07/17/2017

Fantastic tour of Ireland

Service

The best tour of Ireland we have taken. *Personal details removed by Feefo* our driver made it a tour to remember. They tailored our tour to the request of the customers. The optional tours and local guides were excellent. Very thorough and enjoyable. They were very knowledgeable and like family. Our Granddaughter, who was celebrating her High School graduation, was blown away by the country and people.
Tour

A quick and thorough introduction to Ireland and its people.

07/17/2017

I loved this trip.

Service

I was impressed with the quality of this trip. The food and sights were wonderful. I fell we saw all the great places to visit while in Ireland. If anything I wish it could have been longer. Our guide was helpful and gave us lots of information along the way. The food included was delicious and I really enjoyed the farm to table dining.
Tour

The Cliffs of Moher were my favorite site to see. I loved all the castles too. We even got to sleep in one!

07/16/2017

Service

*Personal details removed by Feefo* rep was extremely knowledgeable and more than heplful. She stayed in touch throughout the planning and provided excellent tips. The tour guide was wonderful.
Tour

Avoya rep, *personal details removed by Feefo* excellent. Tour guide,*personal details removed by Feefo* excellent. Coach driver, *Personal details removed by Feefo* Excellent. Everyone was knowledgeable, friendly, fun and extremely helpful! We would recommend Collette to anyone!

07/11/2017

Outstanding trip to see and learn about Ireland

Service

Well planned, outstanding host & driver.
Tour

Outstanding professional service, seeing the ocean areas were the best

07/10/2017

Service

The first invoice added in instead of deducting discount. Second one also had an error. Was never told about loyalty program first time I used Collett two years ago.
Tour

Saw all the highlights. Loved the Cliffs of Moher, Titanic experience. Tour guides were all good. I would have liked to visit Belleck factory. Was able to do some shopping and was pleased with what I bought. Glad we had free time to shop or wander on our own.

07/07/2017

Service

Erin had a good clear voice, she was easy to understand. She gave good directions and repeated them again to those of us who needed a reminder. Yes I would recommend the trip to others.
Tour

the giant causeway was great, enjoyed walking and photos of the area.

07/07/2017

Felt more like an escorted shopping trip.

Service

The trip did not live up to the description of "taking a tour through history." Some of the included "tours" were being handed a map by the tour guide on the bus who oriented you to where you were in the city. Out of the way stops were made at "authentic shops" taking hours away from the time in cities that were listed as part of the tour; even resulting in our tour guide rushing a local tour guide to cut the tour short so we were not late for dinner. Listed as an activity level 3, there was very little walking actually included even with opting for the walking tours. Our previous experience with Collette was great, this was a huge disappointment.
Tour

The trip did not live up to the description of "taking a tour through history." Some of the included "tours" were being handed a map by the tour guide on the bus who oriented you to where you were in the city. Out of the way stops were made at "authentic shops" taking hours away from the time in cities that were listed as part of the tour; even resulting in our tour guide rushing a local tour guide to cut the tour short so we were not late for dinner. Listed as an activity level 3, there was very little walking actually included even with opting for the walking tours. Our previous experience with Collette was great, this was a huge disappointment.

Hello,
Thank you for bringing this to our attention. We've passed this along to our product team and tour manager team for review. Your feedback is appreciated as it helps us to improve the tour for future guests.
Please let us know if there is anything else you would like to share with a member of our guest relations team. We hope to travel with you again soon.

Collette Support

07/03/2017

The tour couldn't have been any better!

Service

Erin is the most organized, supportive, caring tour guide, we've ever had. She has a good sense of humor. She knows what we need before we know. I enjoyed this tour more than any other we've been on. And we were on a Collette tour in Israel. That was a good tour. The Ireland tour was significantly better.
Tour

My husband and I went to the Lynch Castle/now a bank. The staff reminded us that this is the time to see the castle/bank. Part of what I wanted this trip to be is a chance to get to know my grandmother Lynch better. I not only got to know her better, but they helped me learn more about the people of Ireland

06/29/2017

Great trip! Loved Ireland! Our tour director and driver were great!

Service

They handled everything! We just enjoyed the ride. Hotels were all nice, food was great, excursions were good, and add-ons were, too. We would and do recommend Collette to all our friends!
Tour

Everything was well taken care for and top notch.

06/28/2017

Service

Tour guide and driver both excellent. Trip covered best of Ireland.
Tour

Best coverage for the price.

06/22/2017

Bookings were a complete mess and the hotels were second best if that.

Service

I would like someone from Collettes' to contact us as the issues were numerous
Tour

We were at the stage of not trusting anyone. The tour guide tried and did well as far as she could but the damage was already done.

06/12/2017

Service

Just about everything was perfect. The local guide in Dublin could have been better versed on St Patrick's Cathedral. He didn't cover much on the interior of the church. He spent most of the time rehashing the "Troubles".
Tour

Hard to pick just one. We did the England, Ireland and Scotland tour last year. It's hard to keep from coming back.

06/12/2017

Collette is the ONLY travel company for me!!

Service

I highly recommend Collette. This was my 6th trip with Collette, and have already booked another!! Have received nothing but EXCEPT I ON AL service.
Tour

I loved the WHOLE tour--we had a great tour manager, a great bus driver, great fellow travelers, great weather and a beautiful country to visit.

That's great to hear, Bonita! Where are you off to next?
We appreciate you and look forward to traveling with you again.

Collette Support

06/12/2017

Service

Yes, I would recommend them and will buy from them again. We had a terrific tour guide and bus driver, stayed in nice hotels, a nice paced schedule and a wonderful tour group.
Tour

Kissing the Blarney Stone.

05/27/2017

If you want to go call Collettes

Service

I always knew where and when we were going and what we were going to see. The history was very important our guide was the best funny and knowledgeable
Tour

will go again anywhere I had the best group of people to go with and we are still emailing each other

05/26/2017

nice trip for general overview of soudh Ireland

Service

People friendly, helpful and efficient. Bus driver was amazingly skilled handing the bus in difficult circumstances.
Tour

Not enough interesting side tours. We would have gladly paid for more.

05/26/2017

Enjoyable tour and overview of south Ireland.

Service

Well organized, good tour director, nice hotels/restaurants. Comfortable bus.
Tour

The trip to the farm was very unusual and fun.

05/25/2017

Ireland: Forever a Beautiful Memory

Service

Ireland was magnificent, as it unfolded on the tour organized and delivered by Collette. The pace, hotels ( with one exception) , food, tour director, and activities were super. *Personal details removed by Feefo* was outstanding. There were many highlights: Killarney, Kilkenny, Cabra Castle, dairy farm visit, and dozens of other little moments, made the trip fantastic.
Tour

Jaunting Cars, Guinness tour, boat to Innisfallen Island, time in Kilkenny, farm visit, Cabral castle, seeing the beautiful countryside.

05/24/2017

Service

The information provided prior to the tour was very good. Tour was very well organized ( schedules ,maps, etc) Driver was exceptionally good. Local guides were knowledgeable . I would suggest that more local guides be involved. Transfers to and from the airport were speedy and efficient. Accommodations were centrally well located. Offering choice of restaurants is a go option.
Tour

Giant's Causeway, Derry I would suggest more time ,opportunity to visit in Belfast. The murals are spectacular, however sitting in the bus offered little opportunity to appreciate the history. There was too much "shopping time"...

05/22/2017

Service

More touring of both Dublin and Belfast with local guides in both cities. More time was given to souvenir shopping than the history of these cities! Rather than have to choose between 2 different tours on a given day, time should be made to allow us to do both.
Tour

Not enough time spent talking about history if Dublin and Belfast. Too much time spent souvenir shopping Just saw that you rated my experience as 4.3. This is incorrect. It was no more than 3. Having said that the tour guide was professionsl

Hello Rachelle,
Thank you for sharing your feedback about the tour. We have shared your experience with our team for review.
They will use your insight to help improve the tours for future guests. We appreciate you and look forward to traveling with you again soon.

Collette Support

05/08/2017

Excellent, excellent, excellent!!!

Service

We could not have had a more enjoyable trip. Everyone and everything was excellent. Our tour manager, *Personal details removed by Feefo*, was awesome, and so was our bus driver, *Personal details removed by Feefo*. All accommodations, food, and service from the very beginning to the very end were excellent. Thank you so much!
Tour

Everyone and everything was well beyond our expectations. Excellent!!!

04/23/2017

easy

Service

first class. great hotels, excellent tour manger, nice agenda
Tour

fair prices nice friendly people

04/21/2017

Fabulous Adventure in Ireland

Service

Everything was perfect! All is taken care of and done for you. Just sit back, relax and enjoy the trip. Tour manager was full of knowledge, humorous and courteous. Superb hotels, restaurants, seeing the highlights in each city. Can't wait to do another tour with Collette.
Tour

Everything was memorable. A wonderful experience visiting a working dairy farm and being invited into the owners home for homemade refreshments. Jaunting car ride and boat ride thru Killarney National Park, Cliffs of Moher, Waterford, Guinness! Could go on and on. Loved it all!!

04/21/2017

LOVED our trip!

Service

Very organized. Great hotels and meals. The Irish House Party was really fun. Wonderful bus driver and guide. Super organized, courteous, safe and friendly. Highly recommend!! It was a wonderful trip.
Tour

Purchased crystal from Waterford. Great tour and showroom. We were allowed ample shopping time, which was appreciated. Also the Connemara marble was beautiful.Our family and friends were thrilled with the gifts we brought back for them.

04/16/2017

Good overall tour

Service

The choice of hotels was fantastic.
Tour

Waterford factory and cliffs of Moher

04/14/2017

Yes

Service

Yes
Tour

We enjoyed the Farm tour .seeing the way the people lived in the past and now

04/10/2017

Service

well planded and no hic-ups
Tour

good value for dollar and fun and learning experience

04/07/2017

An excellent vacation company

Service

I thought the tour was well organized. It made sure to hit all the highlights of the country. The tour guide was obviously well versed in the history of the country, was helpful and approachable. The hotels used by Collette Vacations are top notch. Customer service agents when contacted are helpful and polite. Excursions are well planned. The pace of this particular trip was challenging, especially if you aren't an early riser, but certainly manageable.
Tour

This tour through Ireland was well planned and organized. it made sure to cover the major highlights of the country. Most memorable was the Cliffs of Moher (we hit it on a sunny day!). All accommodations were top notch, excellent hotels. It was especially enjoyable to be able to spend St. Patricks Day in Ireland and share in the locals enthusiasm for their beautiful country.

01/14/2017

A good variety of activities. Good food, Great transportation and a knowle...

Service

A good variety of activities. Good food, Great transportation and a knowledgeable tour guide.
Tour

Cliffs of Mohr Entertainment History provided

12/05/2016

Excellent service by Collette US

Service

Wonderful , engaging tour
Tour

So many favorites! Malin Head, Kilkenny castle to name two

12/05/2016

Excellent service by Collette US

Service

The tour guide was very informative and knowledgeable.

12/05/2016

Well planned and handled tour with exccellent accommodations.

Service

Well handled.
Tour

Way too many memorable experiences to pick just one.

12/02/2016

Great trip to Ireland!

Service

We had a wonderful time on our tour of Ireland. ******** was a great tour guide he was extremely knowledgeable and very caring. He made sure my husband was able to get handicapped rooms and was taken care of on the bus & excursions. The trip was everything we dreamed it would be and we saw everything that was on the tour brochure. ******** the bus driver, was very accommodating and careful to make sure that my husband's walker was stored correctly and helped in anyway he could. We were very pleased with this tour!
Tour

The Cliffs of Moher were breathtaking! We were thrilled with the places we saw and the people we met.

11/23/2016

Overall it was very good. We had difficulty with domestic connections beca...

Service

Overall it was very good. We had difficulty with domestic connections because we did not know the location of US departure in time to get the right tickets. We ended up going from Denver to Atlanta to Dulles when it would have been better to go Denver to Dulles for our Ireland departure.
Tour

Really enjoyed Blarney castle and galway. Limerick was nice too. People in Ireland are very friendly.

11/14/2016

Good service by Collette US

Service

trip was well organized and no problems encountered
Tour

well organized and had no problems. the whole trip was memorable

11/13/2016

truly great

Service

the trip was worth every penny we spent.April our tour guild was the best.She told us so much about the history of ireland.She answered all the questions she was asked. I believe she is worth more than you think.
Tour

staying at the castle for the day and night

11/09/2016

Good service by Collette US

Service

Tour was great, however tour leader was mediocre.
Tour

Cliffs of Mohr and Dublin

11/07/2016

Lonely and bored the first day until dinner.

Service

I felt the first day was wasted. I got there before 9am with nothing planned. I was going on this trip solo. My room was not ready, nothing was open to exchange my money and it was pouring rain. I was exhausted and there was nothing to do until dinner.
Tour

Loved the Cliffs of Moher, Blarney Castle, and visit to dairy farm.

11/01/2016

Great time and the best of weather, Rained on way back to airport.

Service

about half the tour got sick about 5 day into the tour. I did also on the 9th.

11/01/2016

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Shades of Ireland From $2,699 $2,299*pp Featuring Northern Ireland

From $2,699 $2,299*pp

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Shades of Ireland featuring Northern Ireland

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Reviews Of Shades of Ireland featuring Northern Ireland

Shades of Ireland Featuring Northern Ireland