Tour Types
- Classic
- Exploration
- Faith
- Cruising
- Spotlights
Enjoy a refined take on the art of group travel.
Experience true adventures on these Collette small group tours.
Set out on an inspiring journey on these faith-based travel experiences.
Explore the world's most beautiful waterways.
Come to know your destination during a single-hotel stay.
Your Tour at a Glance


Tour Activity Level
The activity level for this tour:
You’re a leisurely traveler. You like to discover the energy of a new place, but typically take it easy. You can handle at least one flight of stairs, board a coach, and walk for 15-30 minutes at a time with little difficulty.
You like a balanced approach to travel. You feel confident walking at least 30-45 minutes at a time over a variety of terrains – from cobblestones streets to easy straightaways to a couple hills or flights of stairs. You’re comfortable walking a few city blocks at a time, but need some time to unwind and relax.
You’re an on-the-go traveler. You don’t want to miss a thing, so walking and standing for longer periods of time (1-2 hours) isn’t a big deal. You can navigate hills and uneven ground, climb into various modes of transportation (tuk-tuk, cable car, zodiac, etc.), and could possibly anticipate changes in elevation. You can expect some longer days balanced with free time to recharge or set out on your own adventure.
You’re ready to seize the day, whatever it may bring. You lead an active life at home (walking, biking, and hiking are things you may enjoy) and few thousand steps a day isn’t out of the norm. You can handle longer walking tours (more than 90 minutes), traversing dusty or uneven terrain, standing for periods of time, varying altitudes and temperatures, and don’t mind being on the go with some early starts, late-night experiences, and full days. Unfortunately, this level is not appropriate for individuals who use wheelchairs or walkers.

800.340.5158

Itinerary
Rome & the Amalfi Coast
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Traveler Reviews
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Review on 05/19/2023
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Touroptional meal w/i entertainment was really bad..would encourage to find better venue.
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Review on 05/19/2023
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TourThe choices of things to see were excellent. Learned so much, ate such good food and had a wonderful time!
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Review on 05/18/2023
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TourGreat experience with Collette
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Review on 05/15/2023
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TourWe had a wonderful time! Very professional service and friendly, knowledgeable employees.
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Review on 05/09/2023
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TourThe tour guide made the trip. He was very engaged with our group giving us lots of information. He seemed to really enjoy his job and that makes a great guide.
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Review on 05/09/2023
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TourMattia was an excellent tour guide. He made the trip interesting, fun and informative.
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Review on 05/09/2023
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Tourthe amalfi coast was the best part of the tour minus the final dinner venue which was less then expected food was bad and the place was smelly.
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Review on 05/04/2023
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TourExcellent and knowledgeable tour guides, ability to change from Plan A to Plan B due to weather, and excellent choices of restaurants.
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Review on 05/04/2023
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TourIt was just a wonderful experience
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Review on 05/04/2023
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TourThis was my first tour which is why I gave it a good as I have nothing to compare to going on a tour.
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Review on 05/04/2023
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TourI wish there had been an overall tour of Rome at the beginning of the tour. It might have helped me put the city in perspective. Also, the weather in Amalfi Coast was wretched. I don’t think we should’ve taken the boat ride from one place to where the bus was. I felt unsafe getting on and off the boat. A little more time allowed for souvenir shopping would have been nice. Luigi did a good job.
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Review on 05/04/2023
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TourThe tour was busy and we saw a lot in a day. Nit a lot of time to do your own thing.the tour manager and guides were incredible. The accommodation s were good in Rome. The hotel
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Review on 04/23/2023
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TourHe was the best! Always on task, knew materials, correct English, and I have traveled many times with Collette-he was a special 10!
We are pleased to hear you had a great time on our Rome & the Amalfi Coast tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
Collette Support -
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Review on 04/18/2023
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TourTour manager, tour manager, tour manager. Giulio made the trip with nowledge, experience and personality. itinerary was great as well.
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Review on 04/18/2023
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TourThe Hotel Imperiale wasn’t as good as the Hotel Raito.
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Review on 04/18/2023
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TourOur tour Manager Giulio was top notch and the best we have ever had. He truly showed us Italian culture
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Review on 04/11/2023
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TourI answered this question in the more extensive review that was submited already.
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Review on 04/09/2023
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TourThis March 2023, I traveled with a group who were sphereheaded by Collete Travel. KIKI was our concierge. She was absolutely amazing 👏🏾 Paqali was our driver, thank GOD for this man, he can drive me anywhere☺️ Collette Travel is a professional A-1 travel company, I'm looking to book with them next year with a travel group we travel with every year. Thank YOU Collete travel for your awesome clarity on everything, strategic planning and awesome tour guides. But most of all for a opportunity to explore the world with great care. Katrina and Robert
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Review on 04/07/2023
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Touri FELL IN THE TUB ON THE FRST DAY OF TOUR, HOWEVER, THE TOUR MANAGER DID EVERYTHING POSSIBLE TO ACCOMODATE ME. sHE WAS THE BEST. DON'T LOSE THIS ONE. SO PROFESSIONAL.
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Review on 04/06/2023
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TourOur guide Paula, was incredible, don't ever let her go.
We are pleased to hear you had a great time on our Rome & the Amalfi Coast tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
Collette Support -
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Review on 04/06/2023
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TourBeautiful hotel. good food
We are pleased to hear you had a great time on our Rome & the Amalfi Coast tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
Collette Support -
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Review on 04/04/2023
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TourPerfect … educational & beautiful, a true adventure for a senior adult. Fast paced and never boring. Wish we had done this sooner.
We are pleased to hear you had a great time on our Rome & Amalfi Coast tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
Collette Support -
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Review on 04/04/2023
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TourThe beautiful scenery, excellent accommodations, a wonderful tour manager and great activities/excursions.
We are pleased to hear you had a great time on our Rome & the Amalfi Coast tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
Collette Support -
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Review on 03/31/2023
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TourFantastic tour with fantastic tour manager and local guides! Collette always does everything with excellence!
We are pleased to hear you had a great time on our Rome & the Amalfi Coast tour! Thank you so much for sharing your experience with us, we hope to see you again soon!
Collette Support -
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Review on 05/15/2022
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TourWell organized - knowledgeable tour guides - good accommodations. Favorite was Vatican City, Pompeii, Capri, and Montecassino.
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Review on 05/15/2022
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TourWell organized - knowledgeable tour guides - good accommodations. Favorite was Vatican City, Pompeii, Capri, and Montecassino.
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Review on 05/14/2022
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TourAmazing trip! Daniel was the best!
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Review on 05/14/2022
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TourAmazing trip! Daniel was the best!
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Review on 05/14/2022
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Touron time, friendly, knowledge
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Review on 05/14/2022
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Touron time, friendly, knowledge
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Review on 05/13/2022
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TourEverything on this tour was planned to perfection! Everything went smoothly and right on schedule. Tour manager was the best!
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Review on 05/13/2022
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TourEverything on this tour was planned to perfection! Everything went smoothly and right on schedule. Tour manager was the best!
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Review on 05/13/2022
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TourDaniel was awesome tour manager
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Review on 05/13/2022
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TourDaniel was awesome tour manager
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Review on 05/13/2022
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TourEverything about the tour was fantastic but Sergio our tour manager is what made the trip even more special. The hotels were great with comfortable beds, the bus and driver were great, and the tours themselves were just wonderful.
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Review on 05/13/2022
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TourEverything about the tour was fantastic but Sergio our tour manager is what made the trip even more special. The hotels were great with comfortable beds, the bus and driver were great, and the tours themselves were just wonderful.
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Our tour guide was great!
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Service- the dinners that were included were not good - one night we ate before we went to dinner so happy we did. Our tour guide was the best and made our trip !! Not all days not some of the days were poorly managed ( our last day specially in Naples) would of loved more time in Naples and the museum tour was too long -
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TourTour guide/winery/buffalo farm/Pompei tour
Thank you for traveling with Collette on our Rome & the Amalfi Coast tour. We're sorry to hear you experienced issues on tour. Your feedback will be reviewed by our internal department managers so that the overall touring experience for our guests can be improved.
Collette Support -
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ServiceTour director, bus driver, hotels excellent as well the overall trip planning
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TourPompei
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Amazing tour company...
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ServiceI would travel with Collette again! All aspects of our trip were carefully crafted for our utmost enjoyment. Our tour manager ( Luciana Lyons) was outstanding with her organization and incredible knowledge of the sites we were visiting. As guests, we were were given adequate time for meals, shopping and visiting the historic sites. I learned so much from the guides who showed us the Vatican, the Colosseum, Pompeii just to name a few sites. I encourage travellers to explore Collette and consider their many wonderful tours.
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TourWe were looked after completely in all aspects. My husband & I relaxed and were able to enjoy the wonderful sites of Italy
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Great Italy trip, thanks to Collette
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ServiceOur guides oversaw every detail of our trip which made it very enjoyable, relaxing and we were completely confident that we were in good hands with Collette. Bravo!
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TourPaula and our driver Pasquale were terrific. Friendly, courteous, so great to be with and both a real gem. Thank you for making our Italy trip so wonderful.
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ServiceFairly well organized except at the Rome airport going there when we were all on our own and had to lug our luggage about half a mile to the bus. We were exhausted after getting to the bus. The shuttle service at the hotel was scarce; too late in the season.
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TourToo late in the season; unforeseen rain quite often, temp. too cool, hotel too far from town, unable to walk since it was too far and no sidewalks. Had to eat dinner in the hotel twice due to being unable to get to town. We wanted local food.
Thank you for traveling with Collette on our Rome & the Amalfi Coast tour. We're sorry to hear you experienced issues while on tour. Your feedback will be reviewed by our internal department managers so that the overall touring experience for our guests can be improved.
Collette Support -
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It was a great trip, our guide did a nice job. He was very helpful
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ServiceI would use Collette again. There trips are well organized and customer oriented.I would also recommend them to my friends.
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TourSt Peter was my favorite but my husband really enjoyed Pompeii.The food and wine so good and there was always plenty.
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Surpassed high expectations
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ServiceSurpassed high expectations in every respect: accommodations; cuisine; educational content imparted by each local guide; safety and skill of the bus driver; an itinerary that blended culturally significant sites with visits to artisanal, family-run enterprises characteristic of the region.
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TourThe whole experience was greater than the sum of its parts.
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Service Was Top Notch
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ServiceI can't say enough about our tour manager, Sergio and motor coach driver, Pepe. Sergio was well organized, making sure that everyone in the tour group was on board with activities every step of the way. He took special care to interface with everyone in the group and ensured the needs of all were addressed. He also augmented much of the information provided by the individual tour guides. Pepe is a skilled driver who ensures the safety his passengers. He would adjust pick-up locations as necessary to account for local and weather conditions and he was always on time/schedule. Each of the local tour guides were extremely knowledgeable relative to the tour scope. They knew how to maneuver our group to avoid crowds yet not miss any tour features.
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TourEverything on this tour was memorable! Rome is Rome, the Eternal City. Our accommodations there at the beginning of the tour were great and within easy walking distance of many sites and wonderful restaurants. The Amalfi Coast is as beautiful as many advertise. The ruins at Pompeii and Paestum were awe inspiring and the countryside at and around the buffalo mozzarella farm near Paestrum; and at the winery on the slopes of Vesuvius was beautiful. Our accommodations at Riato were both modern and excellent with extraordinary views overlooking Vietri sul Mare, Salerno and the Tyrrhenian Sea. The food and beverage service at the Hotel Riato was excellent. However, we did have trouble getting our room cool enough to suit us. The food for all the tour group dining experiences at all the other locations was great. Our last night accommodations and food in Rome were excellent.
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Fast moving busy schedule! Saw everything that was noted in the brochure.
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ServiceWell organized to get all the sights in but not enough free time to wander. explore and shop.
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TourRome was disappointing due to the crowds and graffiti and garbage inthe streets. AmalfiCoast was beautiful and Capri wss the best part of the trip.
Thank you for traveling with Collette on our Rome & the Amalfi Coast tour. We're sorry to hear you had a disappointing experience in Rome. Your feedback will be reviewed by our Product Design Team so that the overall touring experience for our guests can be improved.
Collette Support -
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ServiceThe behind the scenes work of the driver and tour manager made the trip effortless on my part.
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TourPompei was an amazing sight and one I’ll remember always.
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Excellent guide and driver!
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ServiceA successful trip is only as good as its’ guide and driver.Paola and Pasquale were outstanding! It rained,almost every day,but Paola made sure we were entertained and got to see all we expected to see. And Pasquale kept us safe with his excellent driving.Great guide
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TourLoved it all,especially Capri.
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wonderful trip!
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ServiceThe scheduling of all activities was very doable. Our guide, Paola, bent over backwards to alter schedule due to bad weather. Our driver, Pasquale, was very helpful and courteous.
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TourI'm glad we saw the National Archaeological Museum in Naples before we visited Pompeii. Made it much more meaningful. Pompeii was the highlight.
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Terrific tour with beautiful places.
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ServiceExcellent guide who was on top of the weather and altered plans to provide us with the best experiences.
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TourMy favorite was Pompeii. I’ve been fascinated with its story since 9th grade Ancient History class.
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ServiceThe tour guides Francesca and Federico were fabulous and their sparkling personalities really made the tour perfect!
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TourTour guides Francesca and Federico were superb!
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ServiceOur tour manager Tony Domino was excellent, very professional, knowledgeable and courteous to say the least. He was a great asset. Our tour guides were also excellent. As for our bus driver Bepbee was a terrific driver and also very courteous,helpful and professional. In regard to our Airline reservation. Very disappointed with our seats, they were not what we expected and paid for especially with a very long flight. We had paid for premium seats but didn't receive them. The Delta employee at the Gate upon arrival stated that we didn't have seats assigned to us , which was true . We had no idea what seats we had upon arrival. She further stated that that was Colette's fault. We were not very happy.
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TourGood experience,and what made it was our tour manager Tony Domino and our Bus driver.
Thank you for traveling with Collette on our Rome & the Amalfi Coast tour. We're very sorry to hear about the issue you experienced with your airline seats for your outbound flights. Our notes indicate that you have been in touch with Guest Relations and a refund has been processed for the downgrade in seating. We will be in touch when we have more information on why this situation occurred.
Collette Support -
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I look forward to another tour by Collette. I recommend Collette highly.
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ServiceThe tour of Rome, the Amalfi Coast, Capri, Pompeii, and Naples, with interesting stops and tours along the way, was fabulous! The guides were excellent, which enhanced the experience.
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TourSee above
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ServiceExcellent, our Tour Manager Silvia and our driver Pasquale were the BEST. We saw so much a d Sulvia was very knowledgeable. Loved every moment. Highly recommend Collette.
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TourEverything was perfect!!! Could not ask for more. A real experience we will remember forever.
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Great tour.Everything went as epected.
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ServiceThere were no surprises. Everything went as advertised and directed. The Tour guides were very knowledgeable. The tour manager was, Silvia, was excellent and made the tour that much better. The only negative was the company selected to pick us up at the airport in Rome. We had to search them out, it took an hour. They weren't out front looking for us.
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TourBeautiful scenery. A lot of tourist. The tour of the Vatican was terrific and the guide was outstanding.
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ServiceThe length of the tour was okay. The meals were great, the hotels comfortable and the ground transportation was great also. The tour manager was super. He was very informative and personable. It was a locally sponsored tour and I appreciated that fact. The pace was a little fast and I would have enjoyed more time in Rome. I guess I just need to take another tour!
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TourGreat Food, Great Hotels, Nice itinerary. Personable, knowledgeable guide. A little fast paced but interested in spending more time in Rome on another adventure. Appreciated the fact it was a locally sponsored tour.
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ServiceGood planning beforehand and good experience after. Our tour manager was very enlightened and the driver was excellent.
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TourThe ferry ride from Solermo to Capri - lovely seeing the various towns from the ferry, especially ones that the motor coach couldn't go to. The local guide for Pompeii was excellent.
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A wonderful tour
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ServiceA personable & knowledgable bilingual tour guide who made the tour so enjoyable!
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TourSome problems with both the flight arrangements & pick up & drop off in Rome.
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Adventure to remember
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ServiceThe passion for Italy was evident in your tour guide. Chiara and Giuseppe Cared for us all like their own family. Great adventures and accommodations. Will go on another adventure soon . Thank you Cathy & Joe
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TourExcellent memories and pictures and friends made
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ServiceGreat hotels, centrally located. Good meals on tour plus optional tours. Excellent tour guide, well-informed, super personality, hard-working. Woman local guide for several sites was also great. Good choice of sites to visit. Lunch at Vesuvius a highlight, as was Naples museum and Capri lift. The walking tour of Capri could be eliminated. It would be better to soak up the water view from the rocks.
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TourNaples museum: extent and quality of Pompeii artifacts Beautiful Amalfi hotel Ferry ride from Sorrento to Capri, viewing beautiful Amalfi coast Lift on Capri Outdoor lunch & wine tasting at foot of Mt. Vesuvius
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Overall a nice trip. It went very well with excellent tour guide.
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ServiceI would travel again with Collette and recommend them to others. The tour guide did a great job of managing our large group.
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TourFavorite place Pompei. Capri is not worth seeing due to crowds and there is not much to see or do.it was a wasted day with much time traveling to get there.
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ServiceGreat tour, excellent tour manager, great accomodations
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Toursame comments as above - great tour
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Great tour leader and driver.excellent tour plan. Wou recommend teveryone.
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ServiceService was excellent. Guide and driver were top shelf.hotels were great as were our wonderful group .
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TourMonte Cassino was my favorite site and the vineyard by my. Vesuvius. Amalfi coast was a picture postcard,beautiful.
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ServiceChiara Brandi, our tour manager was knowledgeable, organized, humorous and kindly kept us all on schedule. The tour guides were extremely knowledgeable about the sites we visited and again, added a bit of humor. Giuseppe was manipulated narrow and winding roads masterfully. My only disappointment was the brochure description was "small group " which is important to us, but 44 people was not a small group!
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TourAmalfi coast is breathtakingly beautiful that everyone should experience.
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Federico was a great tour guide
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Servicescheduling was great, when rain was forecast plans were revised from outdoor to indoor
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Tourthe cheese experience was great for me, enjoyed the boat ride to capri
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Looking forward to my next vacation with Collette!
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ServiceOur Tour Manager was a very personable and enthusiastic gentleman who made the entire trip memorable and very enjoyable. All of our tours were interesting and beautiful and the hotels were beautiful!
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TourThe Beauty of the Amalfi Coast and the friendliness of everyone was wonderful, wish I could have stayed longer. Lots of walking to work off the wonderful food and wine we enjoyed. Pompei was really interesting as well as the wonderfully rich history of the area, museums and culture.
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Tour leaders excellent.
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ServiceThe tour manager, Chiara Bondi was excellent. She was very attentive and helpful always. the bus driver was excellent. He was a gentleman always helping on and off of the bus. He was friendly, but did not intrude.
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TourWe had good experiences, but the crowded venues made it less enjoyable. We did not have a good experience with lunch at the Vatican. The only option that we were brought to was so crowded, we had to sit outside on the street curb to eat our food. Our friends didn't even get anything to eat. We thought we would see a demonstration of mosaic making, but it was really just a showroom where we felt like we were being herded to for making purchases. We would have liked more time in museums. We hurried through, seeing the highlights, but didn't have time to linger and look at what interested us. If you are going to Rome, we thought the Vatican should be part of the included tour, not an add on. That's all we did in Rome with the tour and we had to pay for it. We actually had to see Rome on our own. We came early and stayed an extra day to see Rome. Maybe it shouldn't be billed as Rome and the Amalfi Coast.
Thank you for traveling with Collette on our Rome & the Amalfi Coast tour. We're very sorry for the issues you experienced with the itinerary in Rome. Your feedback will be reviewed by the Product Design Team so that the overall touring experience for our guests can be improved.
Collette Support -
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ServiceI loved the tour. As usual, the customer service before the trip was exceptional. The tour guide and bus driver were wonderful. The local tour guides were exceptional with the exception of the local guide in the Museum of Archeology in Naples. The museum was small, but the local guide was so slow and spoke so long that the group would only move to another area every ten minutes. I struck out on my own and was able to cover the entire museum, but the others only saw about half.
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TourBoth hotels were in good locations and the food served at both were always good.
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ServiceOur trip to Italy was our first Collette tour. I loved it so much that I immediately booked another trip for next year.
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TourI enjoyed all of the individual tours, but I enjoyed Pompeii the most.
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Excellent venues highlighted by our awesome tour manager, Mattia.
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ServiceHave traveled with Collette 13 times. Highly organized tours. Terrific group meals. Plenty of free time to explore, shop and relax. Every thing happened on time.
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TourThe Amalfi Coast scenery was amazing, and Pasquale the bus driver was incredible in getting the coach up close for great views in tight spots.
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ServiceThere was good planning for an efficient trip. I would like more information about Delta sky miles. Capri was too crowed for enjoyment. The airport pickup in Rome was grueling requiring long hike with luggage.
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TourPlease see overall experience comments.
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ServiceWonderful hotel locations and points of interest.
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TourThere were crowds everywhere we went that limited our experience, especially Capri. Pompeii was most liked experience.
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Good package full of lots on interesting tours. Very nice Hotels...good to
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Servicei feel that were good communicators --I was disappointed in one call I had around Labor Day to try to reschedule my air--but over very good
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TourCapri--boat and excellent weather--I know Collette ordered that.....
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Almost Paradise
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ServiceThe overall experience was magical. The pace of the tour was relaxed. The natural beauty of the landscapes was awe inspiring.
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TourVisiting the ruins of Pompeii and then following it up with a visit to the museum in Naples
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ServiceTour director was very knowledgeable about Italy and communicated it well. Bus driver was exceptional on Amalfi coast's winding roads.
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TourThe boat ride to Capri was wonderful and really let one see the Amalfi coast in its beauty. Very disappointed that we did not visit the Blue Grotto. It was a beautiful day and that is the highlight of going to Capri.
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It was a wonderful experience. Collette is a very pro
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ServiceThis is my 4th time using Collette Tours Company. I am very pleased with their service. They strive to offer an exciting and varied experience while exploring historical sites. Their tour guides are knowledgeable and helpful.
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TourMy favorite experience was visiting Pompei and the Amalfi Coast. I was fascinated to learn about this lost city and their historical value.
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1st trip to Italy
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ServiceVery organized and comprehensive tour. Our tour guide Sergio was very friendly & informative.
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TourThe trip to Montecassino & the Buffalo Mozzarella factory!
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ServiceAwesome, fun, organized, informative Heather, our tour manager was superb!!!!!!!
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TourThey took care of everything for us and we have nothing to worry about. All we had to do was to have fun and enjoy which we did.
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ServiceWas very well organized. Our tour guide was informative. And the bus driver was exceptional.
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TourEverything we saw was interesting. I especially enjoyed the Water Buffalo farm and Pompeii.
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ServiceThe chauffeur service was wonderful. Lots of tours to see great things but a little more free time would have been nice.
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TourThe Night in Salerno was not worth the cost. Not much of a look around the city and the meal at the restaurant was not good. Big disappointment.
Thank you for traveling with Collette to Rome & the Amalfi Coast. We're sorry to hear about your dissatisfaction with the Salerno by Night option. Your feedback will be reviewed by the Product Design Team in order to improve the overall touring experience for our guests.
Collette Support -
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A perfect vacation because of Collette Tours!
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ServiceMy sister and I had a wonderful time in Italy because this tour included all sites that we wanted to see and more. Went to some of the greatest restaurants so typical of the Italian culture. Our tour guide Paolo S. was so accommodating and a pleasure to deal with. He was very informative telling us about things that only a true Italian citizen would know. We also had 3 other tour guides that were so informative when we were at the different sites. There is so much I can say but really want to convey that the trip was so perfect for first time travelers to Italy. The hotels were perfect especially the one in Vietre. Can't wait to book our second tour through Collette Tours Thank you, Peggy Milone
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TourI can't imagine doing anything else or seeing anything else in this time frame. So perfect!
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Then entire tour was great, the tour guide could not have been better
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ServiceVery good service
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TourThe itinerary was really good. The excursions were great
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Servicewell organized saw a lot of different sites in a timely manner good hotels and transportation
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Tourtour guide for Vatican and collesum was excellent
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ServiceMy first tour and I was more than pleased. The guides that we had gave us so much information about the areas that we toured. Would and do plan to take another tour in the near future.
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TourThe entire trip was memorable because my daughter and I had been planning this for several years. It was all good. The trip to Pompei was my favorite.
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ServiceThe wait time on line was long. I dealt with 4 reps over the period of time before our vacation. Some were more helpful and patient than others.
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TourThe Vatican, Isle of Capri and Sorrento were the best. We enjoyed the mozzerella factory and the jewelry shop were great. The limoncello tour was a bust.However , the owner was pleasant and friendly.The restaurant we went to on our last night was horrible.
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Servicevery good job. a little confusion about how to obtain airline tickets but excellent in responding to questions.
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TourVery good. Could have skipped Pastuem. I would have liked to traveled to sicily even though it would have cost a few days on the coast but not sure if that is even possible.
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We really enjoyed our trip to Italy with Collette tours.
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ServiceWe really enjoyed our trip with Collette. Excellent accommodations and tour guides, especially our driver Peppe and our tour manager Antella Regi. Yes we would book an tour with Collette
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TourEverything went smoothly especially with our accommodations, flights and tour excursions.
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ServiceTour was OK.
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TourPurchase was easy and price was OK.
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Great travel experience, poor airline flight.
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ServiceIt was a good experience but the connection flight to Rome was a serious problem.
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TourAlaveri coast was beautiful
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ServiceTours are well organized, punctual, packed full of sights. Collette’s tour guides are excellent!
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TourExcellent tour, packed full of sight seeing.
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ServiceWell organized, good selection of experiences with variey. Very good with helping handicapped tour participants.
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TourSpectacular site, time permitted to wander on our own was appreciated.
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Wonderful trip
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ServiceLuciana was the best tour guide ever.
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TourEverything was wonderful, the foods, the sights, the bus, the hotels... other than the people getting sick from the one infectious person it was absolutely perfect.
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Servicethe service was overall very good.
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Toursome daily trips were a little long.
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ServiceGreat. Everything first class. Wonderful trips in all locations.
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TourNot enough bathroom stops. Was hard in all the towns because they are not equipped for so many people
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ServiceWell scheduled and paced tour. Excellent tour guide and motor coach driver. Classy accommodations. Interesting venues. You are not responsible for weather, but that was great too.
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TourI appreciate history, so the tours of Rome, Vatican, Pompeii, Pasteum, Naples etc. was very interesting. The local experts at these venues were also excellent and added to the experience.
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ServiceWe were well taken care of by Tony.
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TourLoved Pompei and Isle of Capri
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Great trip
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ServiceEverything was great from start to finish and the tour guide was great
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TourEverything was great very professional
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The places chosen by Collette were great. The timing was hectic.
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ServiceThe service was good, though not as great as other Collette tours. Several things not in the itinerary were added and made the days longer and the trip a bit tiring. We were told the night before on the return in the coach what would happen the next day. A short written information sheet would have helped. Other than that, the tour was excellent. Our guide was kind enough to help when my grown grandson had a problem with a sinus infection. The driver was great with those curvy roads.
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TourFavorable memorable experiences included the information given by the local guide in Rome who explained what we were seeing in depth and helped us find the perfect spot wherever we needed to be. Along the Amalfi Coast, the beauty of every place was almost enough to take my breath away. The guide at the Buffalo cheese factory was excellent, and the guide at the Isle of Capri was very good.
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This was the first European trip for my sister and I and it was perfect!
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ServiceThis was the first European trip for my sister and I and it was perfect! Collette took care of every detail and our tour manager, Jovanka, made it her mission to ensure our trip through Italy was everything we imagined and more. Our coach driver was amazing as well! Neither of them let the bad weather stop them from providing us with a wonderful experience. We didn't have to worry about anything. I would definitely tour with Collette again and hope I can. I would also recommend them to anyone who wants a tour where every detail is taken care of and all you have to do is enjoy, relax and have a wonderful time!
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TourSee customer experience above.
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Pricey
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ServiceCollette is difficult to contact if unable to ring the UK 0800 number. The Rome and Amalfi Coast holiday was eventful but the Amalfi Coast hotel was below the standard expected.
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TourTouring the Amalfi Coast & walking through Pestum
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ServiceVery Good
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TourLoved the history especially the Vatican.
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Already planning my next trip with Collette!
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ServiceThis was my 3rd trip with Collette. I've never been disappointed with their tours. Any problems that may have come up were out of their control!
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TourExcellent, and they delivered what they said in the brochure. This was my 2nd trip on this particular tour. It added some new stops, and I wanted to revisit Pompeii & Capri.
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ServiceEverything from the outstanding tour managers to the smallest detail are of the upmost quality.
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TourThe days spent on the Amalfi Coast were truly memorable. The small towns, the food, the people all added to a fantastic time.
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Use this tour as a guide to sites you would want to come back and revisit
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ServiceDenise, our tour manager, was very proactive and made sure that all was going well during the tour. The tour was fast paced and visited many attractions in a short period of time. The bus driver, Pasquale, was outstanding and should be recognized. The restaurants we visited were all good to excellent. I would have liked to spend more time in Pompeii as that was rushed due to so many cruise ships in port and so many people.
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TourSo busy, The most memorable experience was visiting the Vatican Museum and the Sistine Chapel with the history and background provided by our tour guide Federico. He was excellent as a tour guide.
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Tour director, Mattia, made all the difference in this incredible trip.
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ServiceThis was my first Collette tour and will not be my last. Excellent hotels, fabulous food except dinners at Graal Hotel and great unusual tours, i.e., winery with lunch, buffalo mozzarella factory and dinner with opera show. On the downside, the tour group was too large and the last night hotel in Rome, A Roma Lifestyle Hotel, although was beautiful and the buffet dinner was amazing, it was in the middle of nowhere. The first hotel in Rome, the Imperiale, would have been a better choice for the last night's stay. A half day in Positano or Ischia instead of a full day in Capri would have been nice. Capri was much too crowded to enjoy. Ravello is a beautiful area. Too bad we had no free afternoons to enjoy it. Our free evenings there were too short. Peppe, our bus driver, was phenomenal on the very winding Amalfi coast! Great car service from home to airport and return.
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TourSee previous page Add- more time in Naples. Every day there was a memorable experience! Sheep/goats on the Amalfi road which halted traffic in both directions..Ballroom dancing in Rovello square in the early evening and, of course, my favorite, the buffalo mozzarella factory/farm.
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Fantastic Trip to the Almulfi Coast and beyond
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ServiceI would definitely recommend Collette, and already have! The tour was really great, we have avoided tours in the past but really enjoyed this. The guide was extremely good and so was the bus driver. Our hotel was wonderful but a long trip after every excursion. I liked all the side trips we took but would have enjoyed a little bit more shopping free time.
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TourMy favorite experience was seeing the Almulfi Coast and staying right above it! My other favorite places were Pompei and Sorrento
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ServiceYes, I will recommend them but they need to improve the quality of hiring and/or training of the Tour guides. The one assigned to this particular Tour lacked in several areas thus making this particular tour nor a very enjoyable one.
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TourSeveral issues with accomodations and Tour guide was extremely rude. I have done several tours with Coletter and this is the first time I need to complaint about the Tour Guide who reflect very poorly and unfairly on Colette. Most likely he is new and no properly trained but he lacked the right type of personality to deal with large groups.
Thank you for speaking with us and writing in regarding your Rome & Amalfi Coast tour. A member of the Guest Relations Team will be reaching out to you.
Collette Support -
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ServiceIf you like spending hours on long bus trips because your hotel is not centrally located and if you enjoy elbowing your way through mobs of tourists then Collette is just the ticket. One of the draws of Collette's promotions was the promise of free time to explore on your own. Most of this "free time" involved segments of an hour or so starting in the middle of tourist traps with no time or information to get to places of real interest. That said, there were excursions that appealed to a majority of our group. While I was being jostled by other tourists, some of my travel companions were enjoying themselves shopping. So maybe Collette's problem is really my problem. But for me, this was one of the worst vacations I've been on. One final note. Collette's flight arrangements were awful. We had to change planes going and coming home. The latter was unavoidable. But in neither instance were we given enough time to make connections. We did so going to Rome only through the efforts of an official at the airport in Paris who allowed us to bypass the lines. Going home we had to run to make connections in Amsterdam and got to the plane only because they held the plane for us. And while we made the plane, our luggage didn't.
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TourMy favorite memorable experiences were the two times I did not go on the planned excursions and went off on my own.
Thank you for traveling with Collette to Rome and the Amalfi Coast. A member of the Guest Relations Team will be reaching out to discuss your feedback.
Collette Support -
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ServiceThe trip was great and the tour director and bus driver were excellent. Mattia offered many informative highlights of Italy but also provided an insight into the way of life in Italy. Pepe’s driving ability along the very narrow and winding roads of the Amalfi coast amazing.
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TourThe tour was excellent but the days were long with long drives each day. A little more free time would be helpful.
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Comprehensive BUT Challenging
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ServiceThis was a wonderful tour that included so many treasures of Italy. HOWEVER, it is advertised as "moderate" walking. We walked 3-5 miles every day! I am handicapped and was in a great deal of pain at the end of each day. The write up for this Amalfi Coast trip should read "challenging".
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TourThe tour covered everything and was well organized. The hotels were great. Our bus driver was a marvel on the winding mountain roads. I think Pompei was the highlight of the tour.
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ServiceI can only say from start to finish- an excellent experiance.
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TourConstantly occupied with different experiances
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Group was too large
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ServiceGroup was too large (43), tipping policy abhorrent, nickel-and-dime stuff (charging for water).
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Toursee other comments; also did not like truck stop lunches
Thank you for traveling with Collette to Rome and the Amalfi Coast. A member of the Guest Relations Team will follow up with you.
Collette Support -
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unforgetable!!!!!!
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ServiceBoth the tour guide(luciana) and Pasquale (bus driver) made our trip very pleasureable. She really knows her stuff and makes it very easy to listen when she explained different things. Would love to do the trip again with the two of them !!!!!!!.
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TourDon't have just one ,it was all memorable
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ServiceLuciana was an excellent tour manager.
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TourOur most memorable visit was to the Winery on the slopes of Mount Vesuvius.
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The journey of a lifetime!
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ServiceEvery aspect of the trip was well planned and accounted for. The tour guide, Lee Greene, was a well-informed, extremely pleasant, very caring and the basis of a wonderful journey.
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TourThe tour was rigorous, but, all encompassing. The history, art, geography, and culture of Rome and The Amalfi Coast were all well covered in a limited amount of time.
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Amalfie coust tour
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ServiceI enjoyed the total experience. The tour manager was excellent and very helpful. The locations we visited was wonderful. The only thing I was not totally thrilled over was the food. It was mediocre. The bus driver was also very skilled and courteous
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TourCan’t pinpoint one thing. Enjoyed it all
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An action packed holiday with breathtaking scenery along the Amalfi coast.
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ServiceThe tour was well put together, there were a good range of visits every day.
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TourMy favourite was the visit to Monticasino monastery.
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Top notch service
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ServiceService was top notch. No complaints. Any issue with tour were addressed quickly.
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TourEverything was perfect...
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Excellent trip
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ServiceExcellent trip really well organised,well planned a good mix of historical sites and popular tourist sites.Tour guide was very knowledgable and approachable. Good standard of hotels .Would highly recommend
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TourLovely trip good mix of historical and popular tourist destinations well planned and organised
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Definitely recommend
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ServiceWell planned knowledgeable guides. Great hotels
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TourAttention to details left just enough on your own time
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Ancient Glory
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ServiceWell organized tour. Something for everyone. Luciana was most knowledgeable and a very entertaining guide. Magnificent buildings and ancient ruins. Georgous scenery. Delicious meals. What more could one want?
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TourExcellent value. Choices made during the tour allow for flexibility and personal interest . My favorite experiences were the visit to Pompeii and the Vatican. Both were mind blowing!
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Wonderful tours and service
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ServiceGreat tour directors and bus drivers. Good itineraries and accommodations
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TourWater buffalo farm, Paestum Greek ruins and Pompei
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ServiceExcellent, very well planned and executed.
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TourHighlights were vatican, coloseum, pompei, and amalfi coast. Only negative was it was on a holiday weekend whtch made the crowds and traffic a problem.
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ServiceMy daughter and I were very pleased with our tour.I will travel with them again.
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TourWe had a very enjoyable trip.We hope to travel with Collett again.
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Responsive and Professional
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ServiceResponsive and professional service. Handled the few problems very fast and fair.
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TourDeeply knowledgeable in many areas of Italian culture and history. Personable and fun too.
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Fantastic TOUR
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ServiceFrom beginning to end a dream tour. The Limo pickup was flawless, coming and returning. The meeting at the Rome Airport went well. All the hotels were excellent and the tour guide was fantastic. Each of the tours were inspiring and uneventful. Early warnings of the need for walking and stair climbing allowed us to be forewarned and forearmed. We knew that this wasn't a vacation for lounging around. It was a TOUR of some real exceptional places and Collette came thru again.
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TourAs usual Rome was fantastic with us visiting the Trevi Fountain, the Spanish Steps, the Pantheon and the Colosseum. That was capped off by dinner out with new friends on the tour. Pompeii and the Temples in Paestum were exceptional as well as the museum in Naples. Needless to say the views up and down the Amalfi coast were thrilling, including the our trip to the Isle of Capri. All in all I would highly recommend this tour.
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HORRIBLE LOW QUALITY TOUR
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ServiceGet a guide who actually wants to be a guide and is physically able to conduct walking tours. Book hotels with reliable wifi, with access to the beach when they are on the water, with enough transportation(shuttles, taxis) for tour members so that tour members can easily get to restaurants, the beach, the local town when on nontour time. Book guides who will actually take tour people to the local sites of interest, not just to shopping and eating hubs. To go to Capri and hear nothing of the Blue Grotto or the castello at the top is unforgivable. Insist that hotels give the level of service they claim. Have never had more horrible food - in Italy! You have to really screw up to get such consistently horrible food in Italy.
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TourFedora in Rome was a great local guide, but the tours should not have been crammed all into one day. That put us both at the Coliseum and at the Vatican and St. Peters at the height of the day with seas of other tours - literally you could do nothing but be moved like cattle by the crowd. Not enjoyable at all and allowed for no time to really enjoy the sites - was like a walking drive-by.
Collette Support
Hello, thank you for sharing this feedback with us about the tour. We have passed this along to members of our team for review. We appreciate you and value your insight as it helps us to improve our tours for future guests. We look forward to traveling with you again soon. -
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Professional and well organized Italy Package Tour with Collette!
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ServiceGreat tour Manager, *personal details removed by Feefo* and fine drivers *personal details removed by Feefo* & *personal details removed by Feefo*. Hotels in Rome and Amalfi offered good service too. My only disappointment was the initial room we were given in Raitio...not only was there no view of the water-it felt like we were in an oversized water closet! However, I spoke with *personal details removed by Feefo*, and the local hotel manager *personal details removed by Feefo*and with an additional charge he provided us with a great room! The hotel in Rome was fine.
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TourAside from the many beautiful sites, our Tour Manager *personal details removed by Feefo* has a beautiful voice singing to us many times over the PA love songs in Italian and English! Pompeii was very impressive too! On a personal note, I was able (on the one free night we had in Amalfi) to link up with cousins of mine in Poggiomarino and actually get to see my grandfather's original home and meet them for the first time too! We hope to take another Collette Tour soon! Thank you! TC
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Exciting, filly packed experience
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ServiceWell organized, fully packed trip. Local guides were great. Some days a little too jam packed, could use some downtime. Liked the unexpected, I.e., bufala farm, Montecassino, etc. Good group of people starting with Tour Guide and driver. Should share list of travelers at kick off event in addition your name tags.
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TourSee previous comments, especially liked the local guides and side trips to farm, vineyard and monestary.
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The amalfi coast and Isole di capri and all resetaurants /food was great.
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ServiceThe tour guide came to the lobby at the hotel to hand shake us and introduce himself to us as soon as we entered the hotel upon our arrival which was very reassuring the rest of the travel. Every thing went well. There was no confusion. *personal details removed by Feefo* the tour guide had every thing under control. Good he was bilingual with good command of English and Italian. There was no difficulty to find him in any crowd. All the hotels and the meals were very good . Nothing to complaint. *Personal Details removed by Feefo* was a good communicator. In the bus one after noon he played the Italian songs of the 60's. I really enjoyed them. I was a student in Italy from 1964 to 1971 and left with medical degree. I am still practicing, now pat time
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TourI liked the visit to the limoncello factory. I liked the visit to the Benedictine monastery of montecassino. I enjoyed always sitting in the small local restaurants, local food and the walk in the street and buying things from side walk which were cheap and good to give for friends and family.Most of all I liked the limoncello and wine from ITALY, the Alitalia charged me 93 Dollars for transporting it,I just found that in my American express Bill . I will enquire about it.
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WOW!!
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ServiceOutstanding experience from start to finish!
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TourIt was an exquisite experience!
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Look forward to my next Collette tour.
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Wonderful trip, super guide and great arrangements!!! Great mix of people!!
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ServiceThe recent trip we took with Collette to the Rome and the Amalfi Coast was wonderful. Everything was well planned and done with taste. Our guide was wonderful, the accommodations were nice, and the bus driver was super. The hotel arrangements were well placed for all of our expeditions. Everything was pre-arranged at all of the places we visited and we enjoyed all aspects of the trip. We had a great group and a super trip. We will use Collette again. They took care of our extra adventure, and we were very pleased with our experience.
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TourMy husband and I enjoyed eating at all of the family owned restaurants. These small restaurants give you the true flavor of Italian cooking. We also enjoyed visiting the historical sites in Rome, Pompeii, and Paestum. All the small towns along the coast are so beautiful. It is just breath-taking. The trip will always be a wonderful memory.
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ServiceOur tour director was fabulous! I loved the hotel right on the Mediterranean!
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TourIt was a beautiful area, and very educational!
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ServiceVery good hotels and dining experiences!
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TourThe Hotel Cetus...The wonderful help at the hotel and great food!
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Awful
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ServiceAwful. We were very disappointed in the lack of time at each destination. We would have liked to have seen LESS and enjoy MORE! Also, we did not care for the tour guide. She spoke to us like we were school children.
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Tourcoming home! I have no more to say
Hello, Albert.
Collette Support
Thanks for bringing this to our attention. We have forwarded over your feedback to members of our product and tour manager team so they can improve the tour for future guests.
We appreciate you and look forward to traveling with you again soon. -
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Good value trip
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The tour exceeded our expectations. The tour guide, Luigi Arveda was knowl...
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ServiceThe tour exceeded our expectations. The tour guide, Luigi Arveda was knowledgeable and a pleasure to travel with.
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TourIt was a great tour. The excursions were a great balance of history and interesting places. The only negative was the location of the hotel in Amalfi Coast. It was at the top of the mountain in Ravello. The view was fabulous, but it took 45 minutes to get up and down the mountain each way, which was very time consuming. We weren't at the hotel during daylight much to enjoy the view.
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I highly recommend this tour.
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ServiceExcellent tour guide and great driver. Pace was perfect. Met many new friends. It was a better tour than the Collette tour we took 2 years ago that went to England, Ireland, Scotland, and Whales.
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TourRome, Pompeii, the Buffalo farm, the beauty of the Amalfi Coast, the vineyard experience, the delicious food.
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The trip was good except for the accommodations at Hotel Graal. While the l...
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ServiceThe trip was good except for the accommodations at Hotel Graal. While the location was Suberb the room was not a high standard. I would have liked a little more luxury. This place was bare bones. The food however was good and the service was adequate. While staying at one hotel for 5 nights was nice the location in Ravello required us to spend up to 2 hours in transit twice a day.
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TourLoved the ruins of Pompei and the buffalo mozzarella farm.
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I felt that their choice of restaurants didnot reflect the true culture of ...
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ServiceI felt that their choice of restaurants didnot reflect the true culture of Italy food, coffee. They r well known for these things. I was disappointed
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TourJust being in the Amalifi was amazing The tours selected buffalo mozzarella factory, museum in Naples Greek ruins Good balance tour and personal time
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A Great Tour with New Friends!
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ServiceThe tour was well-planned (if a little busy) and enjoyed by everyone who was in attendance.
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TourOur bus driver, "Beppe" was wonderful! He negotiated all of the roads in southern Italy nicely and allowed us to "stay on the bus" at stops if we needed to! Loved the places we toured. Paestum was a wonderful. Pompeii incredible! Our hotel in Cetara, the Cetus was awesome! Just wish we could have spent a little more time on our balcony overlooking the Mediterranean Sea! Loved the touring group we were traveling with; made new friends!
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Seamless travel experience
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ServiceWe loved our tour leader, Paola, and driver, Antonio, our itinerary, and the special events on the tour,
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TourMy favorite memorable experience was the opera dinner theater in Rome. I loved the music, the venue, and the food.
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First time taking a tour and had several questions. The staff did an excel...
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ServiceFirst time taking a tour and had several questions. The staff did an excellent job explaining the details of the tour.
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TourThe tour manager (Paula) did a fantastic job. The driver (Antonio) guided us safely through or journey.
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I loved it , I will definitely recommend this tour to friends and family, ...
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ServiceI loved it , I will definitely recommend this tour to friends and family, I had a lot of fun , the tour guy Paola was great
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TourI loved the views , Pompei and Roma at night ,the Vatican was amazing
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Great sites
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ServiceEnjoyed the tour
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TourThe historic sites were and are memorable. We enjoyed the various experiences
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Great place in the universe, shown by entertaining guide, with new friends.
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ServiceOutstanding spots. Very well directed by our guide. Cultural and historical pluses during the whole trip. Bucket list historic sites. Some excellent meals. Photo-tastic locations. More activities than could be handled, but that helped us slow down and relax on some days.
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TourRavello, Ravello.........
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Great trip!!
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ServiceStarting with a great ride to the airport to a wonderful tour guide, my trip to Italy was fantastic. Staying in two hotels was wonderful as I could really get a feel for the area and for the culture! Planning my next trip already.
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TourMy most memorable experience was exploring Ravello! What a charming and interesting town!
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Great Trip, Great Tour Director
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ServiceThis was our second Collette tour (we did Costa Rica in December 2015), and once again, they knocked the ball out of the park! The biggest highlight of our Costa Rica trip was the Tour Director, and likewise for this trip, Rome and Amalfi. We were blessed to have Mirjam de Rejt as our Tour Director. She kept us moving, kept us safe, and gave us many good laughs along the way. Her professionalism was outstanding. She was incredibly accommodating and helpful. We flew in a day early, which I would highly recommend. Even with the extra day, we found the first few days of the tour a bit overly ambitious, which is my only "knock" about this trip. The itinerary was jam packed, and if you add the optional tours, I'll guarantee you will be pooped. We opted to skip one day of the tour (the benefit of being based in one location for 5 days), and were well refreshed and ready to go for the balance of the tour. The Amalfi segment based us in Ravello, an absolutely charming town. From what I can tell, other tour dates use different Amalfi bases. Our driver was extremely careful and drove excellently. Our group was 33, and everyone was pleasant and congenial, and we made several friends whom we've already been in touch with. The hotels were fine, and the food was terrific. If I were to do this again, I would go a bit later in September, the summer crowds were still in full force. Great trip!
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Excellent service by Collette US
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ServiceVery well done.
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TourAmalfi coast was just beautiful . The little town of Revello was my favorite, also Sorrento .
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Top Notch Travel!
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ServiceWe are extremely happy to be using Collette Tours to travel. Whenever we have questions the representatives have been most pleasant and helpful. We love the sedan service! No hassle getting to the airport or getting out when we return from a trip.
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TourWe thoroughly enjoyed our trip to Rome and the Amalfi Coast. Being part of a tour has been wonderful as we meet new people while exploring a new country. The choice of hotels has always been to our satisfaction. Who wouldn't want to walk out on to a veranda/patio overlooking the beautiful Mediterranean every day?! The pace of the tour was good. This being our third tour with Collette, we really enjoy the free time to explore the small towns and eat in the smaller pubs and cafés. Perfect opportunity to take plenty of photos, too! Our tour manager, Tracy Allyne, was OUTSTANDING! She is a wealth of knowledge and shared that knowledge with so much enthusiasm! She was so pleasant and genuine. From the moment we met her to the minute she put us in the car for our trip to the airport she was wonderful. My husband was not feeling well one evening and we did not attend the planned dinner. She immediately came to see us. She had tea and bread sent to our room. We knew we had a gem!! She knew every one of the travelers by name. She even managed to teach us a little Italian! She and our driver, Antonio, worked extremely well as a team. We would highly recommend this tour and would hope that the group would be lucky enough to get The Dynamic Duo of Tracy and Antonio!!
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Second tour was as good as the first!
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ServiceWell organized an efficient use of time. The hotels are well chosen for value of service and location. Tour Managers are knowledgeable, patient and professional while offering great customer service.
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TourThe visit to the Amalfi and excursions offered made this a trip of a lifetime.
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See Above Review
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ServiceDelayed notice of change of hotel in Rome concerning noting "previous hotel unable to accommodate .." ?? we booked our tour back in Oct. 2015. Lots of time to accommodate before being notified just a few wks before departure!! Booking appeared to have been arranged too late. The re-assigned Hotel Mediterranean room was very disappointing - not clean, carpet filthy (turned my socks black), room decor old & un-inviting, too far from downtown/venues though noted as "walkable distances" .. NOT! Nicest part was the main foyer. We had a major break in communication with our Tour Manager 1st day Re: correct meeting place instructions. Firstly, she did not give us directions first hand, we learned them from another guest which confused the issue. We spent 3 hrs. in St. Pete's Square & made 3 phone calls to her trying to get/find right directions but she still could not communicate them correctly. Turned out there were 2 other sites in the square with a similar name "Sevilla" as meeting places. We started questioning as soon as we arrived to check site 3 HRS. BEFORE MEETING TIME. I placed 1st call to Tour Manager - from this first call her instructions had us to meet at "Savilla Cafe", one we had located, other tour groups were meeting at both sites. We remained there in St. Pete's square all that time waiting & looking, no Collete tour group! At one point my husband & I separated with him at one "Sevilla Galleria" site, I at this "Sevilla Cafe" site. Turned out the meeting place was a 3rd location "Sevilla Restaurant" apparently outside square (never did locate it & nobody we asked knew it either). On a second call I left voice message to call back. The call back came as a final, last chance warning, instrs. again given were unclear, could not find her. A 3rd panic call from me turned into a last desperate attempt for help to find her location. It was under direct/constant threat bus was going to leave us there, a BLATANT REFUSAL TO COME FIND US in the square that she finally gave us a different, much clearer marker (the fountains) that easily located her without any further problem. She made us feel like COMPLETE IDIOTS! We were left so embarrassed we felt we had to apologize to rest of guests on bus who told us later they were only waiting ~5 mins. Certainly not a great way to start off tour for sure! I was so upset it took few days for me to even speak to Tour Manager again ... she never once, either then or any time during the tour apologized for her actions or responsibility here. We respectfully understand & appreciate the importance of scheduling & event timing, however, it was very clear to us, had she (neglectfully) left us in St. Pete's square that day our plan was to get a taxi back to hotel, call Colette & arrange for immediate removal from tour .... she did not give appropriate instructions, could not communicate effectively on multiple attempts & when everything was failing would not even try to locate us on site ---- UNACCEPTABLE behaviour from a Tour Manager. Our friends & family (some have travelled with Colette in past) are shocked by our experience when they hear about it, as were we. She was quick though to accept our tip envelope at end of tour (see further comments on that issue below). Another issue was the level of expectation & recommendations given to us for tipping on the introductory information sheet. Colette is a more expensive tour than many we researched. As salaried employees I find it UNBELIEVABLE that specific recommendations of 66 - 176 EU/couple be considered for both the driver & the Tour Manager for 10 day tour .. that is more money than I made as a health care provider, saving lives!! Discussions with other guests identified same opinion but most paid within those rates so not to be embarrassed .. we paid within lower rates but did so out of guilt. Reflectively it was ridiculous, esp. given our 1st day Tour Manager issue (see above note). NO RECOMMENDATION FOR "SOLICITING" EXTRA MONIES SHOULD BE MADE BY ANY COMPANY OR IT'S PARTICIPANT(S) OTHER THAN STATING "TIPPING APPRECIATED AT GUEST'S DISCRETION", not "tipping is expected in Italy ... All other tips are on you ..." & then given your list!!!!! Added extra financial burden & stress to our trip. Tour was very compressed but ok. More time in Sorrento would have been nice. Last day was long. Maybe add another day in-between as rest day to enjoy The Graal facility & Ravello more. Otherwise - overall tour content was great, the Tour guides were all excellent & informative. Other hotels were clean & welcoming. Bus drivers - all great, unreal how they maneuver those hills, traffic & narrow streets. Provided meals were all superb. Yes, I would recommend company (with some discussion) & likely would book again.
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TourSee Above Notes for Colette Tours
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Collette Tours - 3 Start Experience
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ServiceThe Collette tour to Rome and the Amalfi Coast was very nice. However, I thought that there were too many excursions that should have been included in the trip instead of having to pay extra. Also, most of the dinners included were mediocre at best. The tour size was very good - not too many people. I would not categorize this as a deluxe tour - maybe a 3 star. I will say that the guides that met us at local sites were very good.
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TourI think that considering the price of the tour compared to what was actually included was rather expensive. Also, I think that the tipping expected at the end of the tour was unreasonable.
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Pre-night booking problems
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ServiceThe tour guide, Sabine, was wonderful and local tour guides for each excursion were excellent as well as knowledgeable. The bus driver was skillful, courteous, and cheerful even on the narrow and curvy roads of the Amalfi coast. One complaint was that with only a week prior to departure Collette announced a change of hotel for our Rome overnights. This was a problem because we had already booked pre-nights at the hotel we were original told we would be staying. I feel that Collette should have the rooms already booked and secured before they send out their itineraries.
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TourThe tour was flexible enough to meet everyone's needs. We took advantage of every optional excursion possible but never felt overwhelmed. We still had many opportunities to explore on our own or take some quiet time away from the group. Our favorite experiences were touring Pompei with knowledgable guides and also wandering the local area of Ravello and Scala. We found a charming local restaurant, Borgo San Pietro that I highly recommend.
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ServiceOur guide was excellent and really made the tour.
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TourThe hotels were not good. Not well maintained. Our shower flooded the floor due to the missing gasket on the bottom of the door. Plus old uncomfortable mattresses.
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2nd Collette tour, this was the best ever!
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ServiceOur tour was wonderful and our tour guide was exceptional. He was so knowledgeable, very kind and caring and went out of his way to see that our days were full of exciting adventures. An elderly lady in our group became ill and he stayed with her in the hospital till she was released the next morning. He had very knowledgeable guides at certain sites who were fantastic.
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TourThe accommodations in Amalfia were exceptional, Rome was ok but last night in Rome was awful. The airport and Delta employees were awful on return trip. But the most memorable was the Coliseum, Paestum, and Pompeii. Our group of people were the best. Sweet, thoughtful and we all looked after each other.
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Notes
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Days of features are interchangeable.
Single accommodations are limited and are available on a first come, first served basis.
Most shops and businesses in Italy are closed on Sundays and on national/religious holidays.
To complete your tour, we include roundtrip airport-to-hotel transfers when purchasing our airfare with your tour. If you have arranged for your own air, we are pleased to provide you the option of purchasing these transfers. Please note that all transfers will leave at pre-scheduled times.
Please be advised many airlines do not provide advance seat assignments until check-in at the airport. Advance seating will be subject to the airline's terms and conditions.
Effective for travel in 2024, all visitors who do not need a visa to enter Europe will be expected to apply for an ETIAS visa waiver, for a fee, when visiting a Schengen Area Country. To identify Schengen Area Countries and to complete the ETIAS application, please visit https://www.etiasvisa.com/
The Vatican Museums and the Colosseum dates and times are all subject to change based on availability of reservations.
Our air passengers will depart from Naples airport.
The overall activity level of this tour is a level 3. This means you’re an on-the-go traveler. You don’t want to miss a thing, so walking and standing for longer periods of time (1-2 hours) isn’t a big deal. You can navigate hills and uneven ground, climb into various modes of transportation (tuk-tuk, cable car, Zodiac, etc.), and could possibly anticipate changes in elevation. You can expect some longer days balanced with free-time to recharge or set out on your own adventure Some of the most unique sightseeing can mean accessing locations that restrict motor coaches, especially in historic areas such as Rome, the Vatican, Sorrento, Pompeii and Amalfi. For your comfort, we recommend bringing comfortable walking shoes. If you require a walker or wheelchair, or have difficulty walking, you may not be able to access some of these areas and may want to consider an alternate program with us. Our Client Care Agents can provide additional information or assistance to help you determine the perfect trip for you.
The Vatican Museums are closed on Sundays and Catholic holidays.
*When the Vatican option falls on a Sunday, the order of inclusions may be reversed in order to participate in all activities.
**During your stay on the Amalfi Coast: standard accommodations at the Hotel Raito are limited and available on a first come, first served basis for departures utilizing that hotel. Upgrades to superior rooms with sea view are available at an additional cost. Some departures will be accommodated in Pompeii. Please inquire at time of booking.
***In case of adverse sea or weather conditions, the scenic cruise may be replaced by a visit of Anacapri village at the top of the Island.