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Tour Types
- Classic
- Exploration
- Faith
- Cruising
- Spotlights
Enjoy a refined take on the art of group travel.
Experience true adventures on these Collette small group tours.
Set out on an inspiring journey on these faith-based travel experiences.
Explore the world's most beautiful waterways.
Come to know your destination during a single-hotel stay.
Your Tour at a Glance
Stay
Meals
Tour Activity Level
The activity level for this tour:
1
2
3
4
You’re a leisurely traveler. You like to discover the energy of a new place, but typically take it easy. You can handle at least one flight of stairs, board a coach, and walk for 15-30 minutes at a time with little difficulty.
You like a balanced approach to travel. You feel confident walking at least 30-45 minutes at a time over a variety of terrains – from cobblestones streets to easy straightaways to a couple hills or flights of stairs. You’re comfortable walking a few city blocks at a time, but need some time to unwind and relax.
You’re an on-the-go traveler. You don’t want to miss a thing, so walking and standing for longer periods of time (1-2 hours) isn’t a big deal. You can navigate hills and uneven ground, climb into various modes of transportation (tuk-tuk, cable car, zodiac, etc.), and could possibly anticipate changes in elevation. You can expect some longer days balanced with free time to recharge or set out on your own adventure.
You’re ready to seize the day, whatever it may bring. You lead an active life at home (walking, biking, and hiking are things you may enjoy) and few thousand steps a day isn’t out of the norm. You can handle longer walking tours (more than 90 minutes), traversing dusty or uneven terrain, standing for periods of time, varying altitudes and temperatures, and don’t mind being on the go with some early starts, late-night experiences, and full days. Unfortunately, this level is not appropriate for individuals who use wheelchairs or walkers.
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Itinerary
Holland & Belgium Springtime River Cruise
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Traveler Reviews
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Review on 05/22/2023
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Tour
Food and boat staff were great
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Review on 05/21/2023
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Tour
Loved the trip, but didn't feel the tour manager did much to deserve a tip. Do think think there should be one, but all of the stops and tours were done by local guides.
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Review on 05/21/2023
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Tour
Didn't receive medical care when I should have....
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Review on 05/21/2023
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Tour
The only low point was the six hour wait at the Hilton sitting on meeting room chairs.
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Review on 05/21/2023
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Tour
Did not think this tour was the usual Collette experience we had many years ago. The ship was fair, we upgraded the cabin and it should be called deluxe NOT Suite by any means, it was not.
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Review on 05/21/2023
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Tour
We were not happy to sit on hard back chairs from 9AM till 3PM when we were taken to the ship in a not so hospitality room where we were given only sweets to eat, after spending the night on a plane. the gardens were spectular and in full bloom. The food was great.
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Review on 05/20/2023
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Tour
There was so many interesting facts about the Netherlands and their "water" management over the centuries. Of course the tulips were amazing as expected. I felt rushed in Ghent, Antwerp and Bruges. We did not have enough free time to have a beer and fries, as the tour guides kept suggesting. I am not a big shopper, but it felt like you had to choose between shopping, going to the toilet or getting some local pastry or snack. It had become a hassle getting Euros in coin form for tipping the driver and the local guides. Many places don't take anything but credit cards, so there wasn't anywhere to get change for a 5 Euro or more. We were told they would take dollars, but this tour had seperate bus drivers and local guides everyday and sometimes 2 different sets in one day. This could be clarified in the documents so that people would understand that they needed a lot of one dollar bills, as the exchange places don't issue coins.
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Review on 05/19/2023
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Tour
Tours were rushed. Not enough time to enjoy the area. No water available during tours. Local tour guides were rushed all the tours.
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Review on 05/19/2023
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Tour
Excellent well planned Cruise and superb service by crew. Great food and tremendous culinary service team. All activities were carried out with precision. Would recommend this River Cruise to all of my friends.
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Review on 05/19/2023
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Tour
One or two days felt a bit rushed.
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Review on 05/19/2023
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Tour
Too much time spent in the ship’s restaurant. The lunch and dinner meals each took about 2 hours. We thought we were on a trip to see Belgium and The Netherlands, not the inside of a restaurant.
Hello, thank you for sharing your experience with us regarding your Holland & Belgium tour. We have forwarded your feedback to our Traveler Relations team and the member of the team will reach out to you to discuss your specific issues and concerns. Your feedback is very important to us, we appreciate your patience as we work to resolve your issues.
Collette Support -
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Review on 05/19/2023
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Tour
Seeing the tulip gardens and the windmills. The excursions and local guides were great!
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Review on 05/19/2023
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Tour
The first day was awful waiting for 7 hours with nothing planned.
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Review on 05/15/2023
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Tour
Food was wonderful, Collette and cruise staff were caring and efficient.
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Review on 05/12/2023
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Tour
Ease of travel. I'm elderly so ship was a great venue for me
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Review on 05/12/2023
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Tour
Seeing the tulips, walking through a windmill, seeing the paintings in the cathedrals.
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Review on 05/12/2023
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Tour
It was an awesome tour. There were a couple of issues but the majority of the tour was wonderful. I would do another river cruise with Collette.
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Review on 05/12/2023
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Tour
We were pampered throughout the river cruise. We had caring managers and staff and were treated with respect and service beyond the norm.
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Review on 05/12/2023
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Tour
It was everything we thought it would be- relaxing, good food, gracious and courteous staff and crew. We saw so much in a short time
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Review on 05/12/2023
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Tour
This was my first river cruise and I was very impressed with everything. Food was wonderful with great vegetarian options. Room adequate. Ship very nice. Liked that it was small. Communication excellent. Loved how the tour ended on the last day with the windmills and the tulips. Bruges was lovely. Could have used more time there.
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Review on 05/12/2023
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Tour
Easy, traveling with elderly mom, didn't need to plan a thing
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Review on 05/09/2023
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Tour
Ship, staff, and food served were all great. All three tour managers shared responsibilities equally well. The tours off ship were very good.
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Review on 05/05/2023
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Tour
The Amadeus Brilliant was wonderful, everything about it! Staff was excellent, food was delicious. The excursions in Holland and Belgium were very interesting, with very good guides. I so enjoyed our visit to Keukenhof Gardens.
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Review on 05/05/2023
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Tour
Bed was uncomfortable and room was noisy with engine noise.
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Review on 05/05/2023
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Tour
Trip was good but I wouldn’t visit again. Nothing outstanding.
Hello, thank you for sharing your experience with us on your tour to Holland and Belgium.
Collette Support -
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Review on 05/05/2023
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Tour
Everything was excellent except traveling to and from. Airline left some to be desired
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Review on 05/22/2022
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Tour
I really enjoyed the Collette tulip tour. The cruise directors were very helpful& nice. Loved kuenhof! The lock experience was interesting. Everyone was great from waiters,staff, front desk staff. Food was good. Bar could have been better equipped
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Review on 05/22/2022
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Tour
I really enjoyed the Collette tulip tour. The cruise directors were very helpful& nice. Loved kuenhof! The lock experience was interesting. Everyone was great from waiters,staff, front desk staff. Food was good. Bar could have been better equipped
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Review on 05/22/2022
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Tour
I really enjoyed the Collette tulip tour. The cruise directors were very helpful& nice. Loved kuenhof! The lock experience was interesting. Everyone was great from waiters,staff, front desk staff. Food was good. Bar could have been better equipped
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Review on 05/22/2022
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Tour
Was very disappointed that we only had 1 1/2 hours at our main venue. For some reason, not explained to us, our time was cut to almost nothing. Another venue was added that cut our time short.
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Review on 05/22/2022
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Tour
Was very disappointed that we only had 1 1/2 hours at our main venue. For some reason, not explained to us, our time was cut to almost nothing. Another venue was added that cut our time short.
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Review on 05/22/2022
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Tour
Was very disappointed that we only had 1 1/2 hours at our main venue. For some reason, not explained to us, our time was cut to almost nothing. Another venue was added that cut our time short.
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Review on 05/22/2022
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Tour
Not well organized Miscommunication between ship tour manager and Collette tour managers Not enough time spent at activities 2hours travel time was to long to event and same back
Thanks for sharing your experience of this tour. We have passed along your feedback to members of our product and tour manager teams to review so they can improve the tour for future guests. We appreciate your business. If there's anything else you would like to share about the tour, please be sure to reach out.
Collette Support -
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Review on 05/22/2022
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Tour
Not well organized Miscommunication between ship tour manager and Collette tour managers Not enough time spent at activities 2hours travel time was to long to event and same back
Thanks for sharing your experience of this tour. We have passed along your feedback to members of our product and tour manager teams to review so they can improve the tour for future guests. We appreciate your business. If there's anything else you would like to share about the tour, please be sure to reach out.
Collette Support -
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Review on 05/22/2022
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Tour
Not well organized Miscommunication between ship tour manager and Collette tour managers Not enough time spent at activities 2hours travel time was to long to event and same back
Thanks for sharing your experience of this tour. We have passed along your feedback to members of our product and tour manager teams to review so they can improve the tour for future guests. We appreciate your business. If there's anything else you would like to share about the tour, please be sure to reach out.
Collette Support -
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Review on 05/18/2022
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Tour
Collette representatives were rude and made us feel unfordable. It seemed like we were a burden to them on every occasion. There also was an obvious issue between the ships crew and the Collette reps. We saw several arguments between Collette and ship employees. From the first day Collette didn’t follow the schedule that they sent us in our black book. We were in Amsterdam 2 days before departure staying in the hotel Collette arranged which was dirty and our view from the only window was a brick wall. Collette didn’t pick us up at the designated time nor made any attempt to contact us or the hotel. We were forced to take a taxi. We Explained the situation when we got on the ship to the Collette representatives and they just blew it off and they said we would be reimbursed for the cab which never happened. They never apologized or explained why we were not picked up at the time that they told us to be in the hotel lobby. We waited over an hour before asking a representative from the hotel what they suggested us to do. The hotel called the taxi. That was just the beginning of a horrible trip. Every guest I spoke to had similar feelings about Collette and their treatment of all of us. I’m sure you have received many negative responses from other customers about the trip. Several people said they would be contacting Collette expressing their mistreatment and writing letters.
We apologize for the experience you had while on our Holland and Belgium Springtime River Cruise tour. We have passed along your feedback to members of our product and tour manager teams to review so they can improve the tour for future guests. We appreciate your business. If there's anything else you would like to share about the tour, please be sure to reach out.
Collette Support -
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Review on 05/18/2022
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Tour
Collette representatives were rude and made us feel unfordable. It seemed like we were a burden to them on every occasion. There also was an obvious issue between the ships crew and the Collette reps. We saw several arguments between Collette and ship employees. From the first day Collette didn’t follow the schedule that they sent us in our black book. We were in Amsterdam 2 days before departure staying in the hotel Collette arranged which was dirty and our view from the only window was a brick wall. Collette didn’t pick us up at the designated time nor made any attempt to contact us or the hotel. We were forced to take a taxi. We Explained the situation when we got on the ship to the Collette representatives and they just blew it off and they said we would be reimbursed for the cab which never happened. They never apologized or explained why we were not picked up at the time that they told us to be in the hotel lobby. We waited over an hour before asking a representative from the hotel what they suggested us to do. The hotel called the taxi. That was just the beginning of a horrible trip. Every guest I spoke to had similar feelings about Collette and their treatment of all of us. I’m sure you have received many negative responses from other customers about the trip. Several people said they would be contacting Collette expressing their mistreatment and writing letters.
We apologize for the experience you had while on our Holland and Belgium Springtime River Cruise tour. We have passed along your feedback to members of our product and tour manager teams to review so they can improve the tour for future guests. We appreciate your business. If there's anything else you would like to share about the tour, please be sure to reach out.
Collette Support -
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Review on 05/18/2022
-
Tour
Collette representatives were rude and made us feel unfordable. It seemed like we were a burden to them on every occasion. There also was an obvious issue between the ships crew and the Collette reps. We saw several arguments between Collette and ship employees. From the first day Collette didn’t follow the schedule that they sent us in our black book. We were in Amsterdam 2 days before departure staying in the hotel Collette arranged which was dirty and our view from the only window was a brick wall. Collette didn’t pick us up at the designated time nor made any attempt to contact us or the hotel. We were forced to take a taxi. We Explained the situation when we got on the ship to the Collette representatives and they just blew it off and they said we would be reimbursed for the cab which never happened. They never apologized or explained why we were not picked up at the time that they told us to be in the hotel lobby. We waited over an hour before asking a representative from the hotel what they suggested us to do. The hotel called the taxi. That was just the beginning of a horrible trip. Every guest I spoke to had similar feelings about Collette and their treatment of all of us. I’m sure you have received many negative responses from other customers about the trip. Several people said they would be contacting Collette expressing their mistreatment and writing letters.
We apologize for the experience you had while on our Holland and Belgium Springtime River Cruise tour. We have passed along your feedback to members of our product and tour manager teams to review so they can improve the tour for future guests. We appreciate your business. If there's anything else you would like to share about the tour, please be sure to reach out.
Collette Support -
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Review on 05/18/2022
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Tour
Minor glitches. Overall very good experience.
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Review on 05/18/2022
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Tour
Minor glitches. Overall very good experience.
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Review on 05/18/2022
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Tour
Minor glitches. Overall very good experience.
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Review on 05/18/2022
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Tour
Seemed disorganized. Wanted to spend more than 3 hours at Keukenhof gardens.
Thank you for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests.
Collette Support -
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Review on 05/18/2022
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Tour
Seemed disorganized. Wanted to spend more than 3 hours at Keukenhof gardens.
Thank you for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests.
Collette Support -
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Review on 05/18/2022
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Tour
Seemed disorganized. Wanted to spend more than 3 hours at Keukenhof gardens.
Thank you for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests.
Collette Support -
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Review on 05/18/2022
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Tour
Tour managers could have been more accommodating and friendly. Some stops were rushed and one stop to a park near the museums for 30 minutes was a waste of time. Covid testing was not organized and took way too long.
Thank you for sharing your experience of this tour. We have passed along your feedback to members of our product and tour manager teams to review so they can improve the tour for future guests. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/18/2022
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Tour
Tour managers could have been more accommodating and friendly. Some stops were rushed and one stop to a park near the museums for 30 minutes was a waste of time. Covid testing was not organized and took way too long.
Thank you for sharing your experience of this tour. We have passed along your feedback to members of our product and tour manager teams to review so they can improve the tour for future guests. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/18/2022
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Tour
Tour managers could have been more accommodating and friendly. Some stops were rushed and one stop to a park near the museums for 30 minutes was a waste of time. Covid testing was not organized and took way too long.
Thank you for sharing your experience of this tour. We have passed along your feedback to members of our product and tour manager teams to review so they can improve the tour for future guests. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/18/2022
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Tour
Excellent food. Would have loved to spend more time @ Kroller Muller Museum and gardens. Keukenhof Gardens was amazing. Kinderdijk was fascinating. The countryside as we cruised was beautiful.
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Review on 05/18/2022
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Tour
Excellent food. Would have loved to spend more time @ Kroller Muller Museum and gardens. Keukenhof Gardens was amazing. Kinderdijk was fascinating. The countryside as we cruised was beautiful.
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Review on 05/18/2022
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Tour
Excellent food. Would have loved to spend more time @ Kroller Muller Museum and gardens. Keukenhof Gardens was amazing. Kinderdijk was fascinating. The countryside as we cruised was beautiful.
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Review on 05/18/2022
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Tour
Collette & WFSU do a great job of organizing tours. I especially liked the size of our room on the boat, the staff we're consistently friendly & helpful, & the food was excellent.
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Review on 05/18/2022
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Tour
Collette & WFSU do a great job of organizing tours. I especially liked the size of our room on the boat, the staff we're consistently friendly & helpful, & the food was excellent.
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Review on 05/18/2022
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Tour
Collette & WFSU do a great job of organizing tours. I especially liked the size of our room on the boat, the staff we're consistently friendly & helpful, & the food was excellent.
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Review on 05/18/2022
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Tour
We did not do as much cruising as I expected. We were docked more. Needed more time at Floriade and Kukenhof.
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Review on 05/18/2022
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Tour
We did not do as much cruising as I expected. We were docked more. Needed more time at Floriade and Kukenhof.
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Review on 05/18/2022
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Tour
We did not do as much cruising as I expected. We were docked more. Needed more time at Floriade and Kukenhof.
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Review on 05/16/2022
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Tour
The entire tripwould only ad Brussels!
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Review on 05/16/2022
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Tour
The entire tripwould only ad Brussels!
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Review on 05/16/2022
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Tour
The entire tripwould only ad Brussels!
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Review on 05/16/2022
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Tour
The Tour Managers & City Tour Guides made it a wonderful experience overall. It was so fast paced that I'm still trying to process all of it. I would love to do it again so I could absorb more of it. The amount of walking from the tour coaches to the destinations or back and forth to the hotel was difficult. The lines to check in and get through security at the Amsterdam airport took over 3 hours. that was a bad ending to a glorious trip.
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Review on 05/16/2022
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Tour
The Tour Managers & City Tour Guides made it a wonderful experience overall. It was so fast paced that I'm still trying to process all of it. I would love to do it again so I could absorb more of it. The amount of walking from the tour coaches to the destinations or back and forth to the hotel was difficult. The lines to check in and get through security at the Amsterdam airport took over 3 hours. that was a bad ending to a glorious trip.
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Review on 05/16/2022
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Tour
The Tour Managers & City Tour Guides made it a wonderful experience overall. It was so fast paced that I'm still trying to process all of it. I would love to do it again so I could absorb more of it. The amount of walking from the tour coaches to the destinations or back and forth to the hotel was difficult. The lines to check in and get through security at the Amsterdam airport took over 3 hours. that was a bad ending to a glorious trip.
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Review on 05/16/2022
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Tour
All aspects of the tour were rushed, and it was because EVERY meal was expected on the ship. Very, VERY little free time. Service on board the ship was OUTSTANDING. We are aware of a mold problem in the hot tub of the suites (yew!).
Thank you for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests.
Collette Support -
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Review on 05/16/2022
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Tour
All aspects of the tour were rushed, and it was because EVERY meal was expected on the ship. Very, VERY little free time. Service on board the ship was OUTSTANDING. We are aware of a mold problem in the hot tub of the suites (yew!).
Thank you for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests.
Collette Support -
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Review on 05/16/2022
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Tour
All aspects of the tour were rushed, and it was because EVERY meal was expected on the ship. Very, VERY little free time. Service on board the ship was OUTSTANDING. We are aware of a mold problem in the hot tub of the suites (yew!).
Thank you for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests.
Collette Support -
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Review on 05/15/2022
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Tour
Was not organized well. To much walking for a group of seniors several with canes. First night entertainment did not happen. Last day on ship much to long, a morning excursion back to ship for lunch then two afternoon excursions one was an add on then back to the ship for a late dinner. To much for the before we were to fly home. The people at the desk on ship not very helpful but our food servers and cabin persons were outstanding.
Thanks for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests. We appreciate your business. If there's anything else you would like to share about the tour, please be sure to reach out.
Collette Support -
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Review on 05/15/2022
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Tour
Was not organized well. To much walking for a group of seniors several with canes. First night entertainment did not happen. Last day on ship much to long, a morning excursion back to ship for lunch then two afternoon excursions one was an add on then back to the ship for a late dinner. To much for the before we were to fly home. The people at the desk on ship not very helpful but our food servers and cabin persons were outstanding.
Thanks for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests. We appreciate your business. If there's anything else you would like to share about the tour, please be sure to reach out.
Collette Support -
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Review on 05/15/2022
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Tour
Was not organized well. To much walking for a group of seniors several with canes. First night entertainment did not happen. Last day on ship much to long, a morning excursion back to ship for lunch then two afternoon excursions one was an add on then back to the ship for a late dinner. To much for the before we were to fly home. The people at the desk on ship not very helpful but our food servers and cabin persons were outstanding.
Thanks for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests. We appreciate your business. If there's anything else you would like to share about the tour, please be sure to reach out.
Collette Support -
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Review on 05/15/2022
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Tour
This was my first river cruise and have nothing to compare to. Food was outstanding on ship. Schedule seemed a little hectic. Floriade was somewhat, not disappointing, but again not sure what to expect, but expected it to be complete.
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Review on 05/15/2022
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Tour
This was my first river cruise and have nothing to compare to. Food was outstanding on ship. Schedule seemed a little hectic. Floriade was somewhat, not disappointing, but again not sure what to expect, but expected it to be complete.
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Review on 05/15/2022
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Tour
This was my first river cruise and have nothing to compare to. Food was outstanding on ship. Schedule seemed a little hectic. Floriade was somewhat, not disappointing, but again not sure what to expect, but expected it to be complete.
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Review on 05/15/2022
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Tour
When not going on a optional tour, tour guides need to provide local information in English.
Thank you for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests.
Collette Support -
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Review on 05/15/2022
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Tour
When not going on a optional tour, tour guides need to provide local information in English.
Thank you for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests.
Collette Support -
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Review on 05/15/2022
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Tour
When not going on a optional tour, tour guides need to provide local information in English.
Thank you for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests.
Collette Support -
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Review on 05/15/2022
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Tour
Loved the upgrade to a suite. Thank you. Food was excellent, staff great. Cleanliness the best. Main complaint was the food service. It literally took two hours to eat dinner. I would rather a buffet, like breakfast, rather then sitting waiting on food. Not the servers fault; kitchen just appeared slow to get food out.
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Review on 05/15/2022
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Tour
Loved the upgrade to a suite. Thank you. Food was excellent, staff great. Cleanliness the best. Main complaint was the food service. It literally took two hours to eat dinner. I would rather a buffet, like breakfast, rather then sitting waiting on food. Not the servers fault; kitchen just appeared slow to get food out.
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Review on 05/15/2022
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Tour
Loved the upgrade to a suite. Thank you. Food was excellent, staff great. Cleanliness the best. Main complaint was the food service. It literally took two hours to eat dinner. I would rather a buffet, like breakfast, rather then sitting waiting on food. Not the servers fault; kitchen just appeared slow to get food out.
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Review on 05/15/2022
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Tour
Felt as though the tour was poorly organized. too little time in Bruge, no time in Brussels. Optional trips not very interesting. More walking than advertised.
Thank you for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests.We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/15/2022
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Tour
Felt as though the tour was poorly organized. too little time in Bruge, no time in Brussels. Optional trips not very interesting. More walking than advertised.
Thank you for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests.We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/15/2022
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Tour
Felt as though the tour was poorly organized. too little time in Bruge, no time in Brussels. Optional trips not very interesting. More walking than advertised.
Thank you for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests.We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/15/2022
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Tour
Most of the tour was wonderful. The Floriade was hyped too much, and it was not at all what I expected. It also required more walking on rough surfaces than was comfortable. And it set a bad tone for the rest of the tour.
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Review on 05/15/2022
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Tour
Most of the tour was wonderful. The Floriade was hyped too much, and it was not at all what I expected. It also required more walking on rough surfaces than was comfortable. And it set a bad tone for the rest of the tour.
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Review on 05/15/2022
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Tour
Most of the tour was wonderful. The Floriade was hyped too much, and it was not at all what I expected. It also required more walking on rough surfaces than was comfortable. And it set a bad tone for the rest of the tour.
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Review on 05/15/2022
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Tour
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Review on 05/15/2022
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Review on 05/15/2022
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Review on 05/14/2022
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Tour
Keukenhof was amazing. Floriade was okay - not all finished and open.
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Review on 05/14/2022
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Tour
Keukenhof was amazing. Floriade was okay - not all finished and open.
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Review on 05/14/2022
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Tour
Keukenhof was amazing. Floriade was okay - not all finished and open.
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Review on 05/14/2022
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Tour
Floriade looked unfinished Lot of waiting on buses or taxis
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Review on 05/14/2022
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Tour
Floriade looked unfinished Lot of waiting on buses or taxis
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Review on 05/14/2022
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Tour
Floriade looked unfinished Lot of waiting on buses or taxis
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Review on 05/14/2022
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Tour
Tour was excellent. We saw many interesting and beautiful sites. We made wonderful friends on our trip. My only complaint was the company doing the Covid tests. It was terrible and Collette should not use them again.
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Review on 05/14/2022
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Tour
Tour was excellent. We saw many interesting and beautiful sites. We made wonderful friends on our trip. My only complaint was the company doing the Covid tests. It was terrible and Collette should not use them again.
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Review on 05/14/2022
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Tour
Tour was excellent. We saw many interesting and beautiful sites. We made wonderful friends on our trip. My only complaint was the company doing the Covid tests. It was terrible and Collette should not use them again.
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Review on 05/14/2022
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Tour
I had a great time except for the land tour in Brugge. The guide went too fast, it was 2 hours in stead of 1 and we had to ask him to take us back to the meeting place. The guide from the boat did give us an extra 30 minutes for shopping. Thanks
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Review on 05/14/2022
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Tour
I had a great time except for the land tour in Brugge. The guide went too fast, it was 2 hours in stead of 1 and we had to ask him to take us back to the meeting place. The guide from the boat did give us an extra 30 minutes for shopping. Thanks
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Review on 05/14/2022
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Tour
I had a great time except for the land tour in Brugge. The guide went too fast, it was 2 hours in stead of 1 and we had to ask him to take us back to the meeting place. The guide from the boat did give us an extra 30 minutes for shopping. Thanks
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Review on 05/14/2022
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Tour
Excellent service, can't wait to travel again
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Review on 05/14/2022
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Tour
Excellent service, can't wait to travel again
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Review on 05/14/2022
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Tour
Excellent service, can't wait to travel again
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Review on 05/14/2022
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Tour
Overall excellent - tour experiences, tour managers, ship's crew
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Review on 05/14/2022
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Tour
Overall excellent - tour experiences, tour managers, ship's crew
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Review on 05/14/2022
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Tour
Overall excellent - tour experiences, tour managers, ship's crew
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Review on 05/14/2022
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Tour
All aspects of the trip were above par from accommodations , food, and service.
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Review on 05/14/2022
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Tour
All aspects of the trip were above par from accommodations , food, and service.
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Review on 05/14/2022
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Tour
All aspects of the trip were above par from accommodations , food, and service.
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Review on 05/13/2022
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Tour
Everything was well planned organized. We didn't ever wonder where we were going or what we would do. I loved the peace of mind that Collette gave us.
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Review on 05/13/2022
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Tour
Everything was well planned organized. We didn't ever wonder where we were going or what we would do. I loved the peace of mind that Collette gave us.
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Review on 05/13/2022
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Tour
Everything was well planned organized. We didn't ever wonder where we were going or what we would do. I loved the peace of mind that Collette gave us.
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Review on 05/13/2022
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Tour
It was a fun interesting trip. I wanted to see tulips and I saw beautiful tulips in every color you can imagine. The service on the boat was awesome and so was the food.Over all it was a wonderful trip.
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Review on 05/13/2022
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Tour
It was a fun interesting trip. I wanted to see tulips and I saw beautiful tulips in every color you can imagine. The service on the boat was awesome and so was the food.Over all it was a wonderful trip.
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Review on 05/13/2022
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Tour
It was a fun interesting trip. I wanted to see tulips and I saw beautiful tulips in every color you can imagine. The service on the boat was awesome and so was the food.Over all it was a wonderful trip.
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Review on 05/13/2022
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Tour
Visiting the tulip farm, Kuekenhof, and walking about with George iWeigel n the gardens. I loved Kinderdijke, Ghent, Bruges, Antwerp, the Botanic Garden in Amsterdam, King's Day and generally every activity. Polina was excellent as was Alina on the Amadeus Brilliant. Please arrange for prepaid tips. Since The Netherlands is mostly card only coming up with tips was a huge pain in the neck!
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Review on 05/13/2022
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Tour
Visiting the tulip farm, Kuekenhof, and walking about with George iWeigel n the gardens. I loved Kinderdijke, Ghent, Bruges, Antwerp, the Botanic Garden in Amsterdam, King's Day and generally every activity. Polina was excellent as was Alina on the Amadeus Brilliant. Please arrange for prepaid tips. Since The Netherlands is mostly card only coming up with tips was a huge pain in the neck!
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Review on 05/13/2022
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Tour
Visiting the tulip farm, Kuekenhof, and walking about with George iWeigel n the gardens. I loved Kinderdijke, Ghent, Bruges, Antwerp, the Botanic Garden in Amsterdam, King's Day and generally every activity. Polina was excellent as was Alina on the Amadeus Brilliant. Please arrange for prepaid tips. Since The Netherlands is mostly card only coming up with tips was a huge pain in the neck!
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Review on 05/13/2022
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Tour
Great fun trip. Had great tour managers.
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Review on 05/13/2022
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Tour
Great fun trip. Had great tour managers.
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Review on 05/13/2022
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Tour
Great fun trip. Had great tour managers.
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Review on 05/13/2022
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Tour
Friendly , enjoyed the group size
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Review on 05/13/2022
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Tour
Friendly , enjoyed the group size
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Review on 05/13/2022
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Tour
Friendly , enjoyed the group size
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Review on 05/13/2022
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Tour
Overall it was fabulous. We often did not get the free time we expected. Sometimes on 25 minutes😥
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Review on 05/13/2022
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Tour
Overall it was fabulous. We often did not get the free time we expected. Sometimes on 25 minutes😥
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Review on 05/13/2022
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Tour
Overall it was fabulous. We often did not get the free time we expected. Sometimes on 25 minutes😥
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Review on 05/13/2022
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Tour
I have used Collette for 2 other tours and must have had my expectation too high.
Thank you for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/13/2022
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Tour
I have used Collette for 2 other tours and must have had my expectation too high.
Thank you for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/13/2022
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Tour
I have used Collette for 2 other tours and must have had my expectation too high.
Thank you for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/13/2022
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Tour
There were some issues with the trip (i.e., local tour guides that were hard to understand or boring; whispers not always working; long lines in trying to get through security at Amsterdam airport when departing, etc.). The most memorable part of the trip was the bus and canal tour of Amsterdam with Hank as our local tour guide.
Thank you for sharing your experience with us. We have forwarded your feedback to our product and tour manager teams. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/13/2022
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Tour
There were some issues with the trip (i.e., local tour guides that were hard to understand or boring; whispers not always working; long lines in trying to get through security at Amsterdam airport when departing, etc.). The most memorable part of the trip was the bus and canal tour of Amsterdam with Hank as our local tour guide.
Thank you for sharing your experience with us. We have forwarded your feedback to our product and tour manager teams. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/13/2022
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Tour
There were some issues with the trip (i.e., local tour guides that were hard to understand or boring; whispers not always working; long lines in trying to get through security at Amsterdam airport when departing, etc.). The most memorable part of the trip was the bus and canal tour of Amsterdam with Hank as our local tour guide.
Thank you for sharing your experience with us. We have forwarded your feedback to our product and tour manager teams. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/13/2022
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Tour
The tour exceeded my expectations. The food was excellent and the tour was excellent. Our tour manager and Collette Guides were excellent. There was quite a range of variability in the local guides. Our visit to Kuekenhof was too short - we needed more time there, but we were rushed to leave to take us to a cheese production site. I would have preferred much more time - we didn't have time to see everything. I would prefer that the optional tours be included and the tipping taken care of within the price. The idea of having to tip every single bus driver, tour guide and employee on the riverboat seemed a bit excessive.
Thank you for sharing your experience with us. We have forwarded your feedback to our product and tour manager teams. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/13/2022
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Tour
The tour exceeded my expectations. The food was excellent and the tour was excellent. Our tour manager and Collette Guides were excellent. There was quite a range of variability in the local guides. Our visit to Kuekenhof was too short - we needed more time there, but we were rushed to leave to take us to a cheese production site. I would have preferred much more time - we didn't have time to see everything. I would prefer that the optional tours be included and the tipping taken care of within the price. The idea of having to tip every single bus driver, tour guide and employee on the riverboat seemed a bit excessive.
Thank you for sharing your experience with us. We have forwarded your feedback to our product and tour manager teams. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/13/2022
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Tour
The tour exceeded my expectations. The food was excellent and the tour was excellent. Our tour manager and Collette Guides were excellent. There was quite a range of variability in the local guides. Our visit to Kuekenhof was too short - we needed more time there, but we were rushed to leave to take us to a cheese production site. I would have preferred much more time - we didn't have time to see everything. I would prefer that the optional tours be included and the tipping taken care of within the price. The idea of having to tip every single bus driver, tour guide and employee on the riverboat seemed a bit excessive.
Thank you for sharing your experience with us. We have forwarded your feedback to our product and tour manager teams. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/13/2022
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Tour
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Review on 05/13/2022
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Tour
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Review on 05/13/2022
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Review on 05/13/2022
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Tour
we liked the entire tour a lot
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Review on 05/13/2022
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Tour
we liked the entire tour a lot
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Review on 05/13/2022
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Tour
we liked the entire tour a lot
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Review on 05/13/2022
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Tour
Not enough "free time". I was not happy with our flights.
Thank you for sharing your experience with us. We have forwarded your feedback to our product team to improve our tour for future guests.
Collette Support -
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Review on 05/13/2022
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Tour
Not enough "free time". I was not happy with our flights.
Thank you for sharing your experience with us. We have forwarded your feedback to our product team to improve our tour for future guests.
Collette Support -
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Review on 05/13/2022
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Tour
Not enough "free time". I was not happy with our flights.
Thank you for sharing your experience with us. We have forwarded your feedback to our product team to improve our tour for future guests.
Collette Support -
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Review on 05/13/2022
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Tour
Had great time aboard cruiseline.
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Review on 05/13/2022
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Tour
Had great time aboard cruiseline.
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Review on 05/13/2022
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Tour
Had great time aboard cruiseline.
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Review on 05/13/2022
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Tour
Excursions were disappointing for the cost- particularly the dam project
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Review on 05/13/2022
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Tour
Excursions were disappointing for the cost- particularly the dam project
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Review on 05/13/2022
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Tour
Excursions were disappointing for the cost- particularly the dam project
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Review on 05/13/2022
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Tour
I fell within the first hour of being on the ship and broke my nose. It was taken care of by medical person on ship. Of course no knew my nose was broken. I suggest that you advise your guests in advance of the step leading into the bathroom. The floor was raised about 2 inches and I either missed the step or caught my toe on it. When I hit the floor, my face hit the shower step. I really don’t remember exactly how it happened. I would suggest being sure guests are made aware of that step.
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Review on 05/13/2022
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Tour
I fell within the first hour of being on the ship and broke my nose. It was taken care of by medical person on ship. Of course no knew my nose was broken. I suggest that you advise your guests in advance of the step leading into the bathroom. The floor was raised about 2 inches and I either missed the step or caught my toe on it. When I hit the floor, my face hit the shower step. I really don’t remember exactly how it happened. I would suggest being sure guests are made aware of that step.
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Review on 05/13/2022
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Tour
I fell within the first hour of being on the ship and broke my nose. It was taken care of by medical person on ship. Of course no knew my nose was broken. I suggest that you advise your guests in advance of the step leading into the bathroom. The floor was raised about 2 inches and I either missed the step or caught my toe on it. When I hit the floor, my face hit the shower step. I really don’t remember exactly how it happened. I would suggest being sure guests are made aware of that step.
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Review on 05/13/2022
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Tour
the whole reason for the cruise was to see the tulips and we got to spend less than 2 hours at the Keukenhof gardens
Thanks for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests. We appreciate your business. If there's anything else you would like to share about the tour, please be sure to reach out.
Collette Support -
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Review on 05/13/2022
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Tour
the whole reason for the cruise was to see the tulips and we got to spend less than 2 hours at the Keukenhof gardens
Thanks for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests. We appreciate your business. If there's anything else you would like to share about the tour, please be sure to reach out.
Collette Support -
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Review on 05/13/2022
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Tour
the whole reason for the cruise was to see the tulips and we got to spend less than 2 hours at the Keukenhof gardens
Thanks for sharing your experience of this tour. We have passed along your feedback to members of our product team to review so they can improve the tour for future guests. We appreciate your business. If there's anything else you would like to share about the tour, please be sure to reach out.
Collette Support -
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Review on 05/13/2022
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Tour
The wind mills, Cockenhoff, The Delta Works
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Review on 05/13/2022
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Tour
The wind mills, Cockenhoff, The Delta Works
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Review on 05/13/2022
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Tour
The wind mills, Cockenhoff, The Delta Works
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Review on 05/13/2022
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Tour
Our jetted tub had black particles coming from them. Could not be fixed. Two engineers and the hotel manager viewed it. Our tour guide instructed us to contact you upon arrival at home. We did, however nothing has been resolved. We ask for compensation of $1800 the next down grade. Also a refund for an excursion has not been refunded. I feel all of this should have already been taken care of.
Thank you for sharing your experience with us. We have forwarded your feedback to our product and tour manager teams. If you would like to set up time with one of our customer care representatives to share more about your experience we would be happy to set that up for you. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/13/2022
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Tour
Our jetted tub had black particles coming from them. Could not be fixed. Two engineers and the hotel manager viewed it. Our tour guide instructed us to contact you upon arrival at home. We did, however nothing has been resolved. We ask for compensation of $1800 the next down grade. Also a refund for an excursion has not been refunded. I feel all of this should have already been taken care of.
Thank you for sharing your experience with us. We have forwarded your feedback to our product and tour manager teams. If you would like to set up time with one of our customer care representatives to share more about your experience we would be happy to set that up for you. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/13/2022
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Tour
Our jetted tub had black particles coming from them. Could not be fixed. Two engineers and the hotel manager viewed it. Our tour guide instructed us to contact you upon arrival at home. We did, however nothing has been resolved. We ask for compensation of $1800 the next down grade. Also a refund for an excursion has not been refunded. I feel all of this should have already been taken care of.
Thank you for sharing your experience with us. We have forwarded your feedback to our product and tour manager teams. If you would like to set up time with one of our customer care representatives to share more about your experience we would be happy to set that up for you. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/13/2022
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Tour
There were glictches re COVID testing but overall I enjoyed this tour, the ship and the actual tours. The guides and tour managers were very good.
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Review on 05/13/2022
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Tour
There were glictches re COVID testing but overall I enjoyed this tour, the ship and the actual tours. The guides and tour managers were very good.
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Review on 05/13/2022
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Tour
There were glictches re COVID testing but overall I enjoyed this tour, the ship and the actual tours. The guides and tour managers were very good.
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Review on 05/13/2022
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Tour
We enjoyed all of our tours. The ship was comfortable, clean with very pleasant employees. Everyone did everything possible to make sure we were happy. It was a wonderful vacation and experience.
We are so happy to hear you had a wonderful time on tour with us! Thank you for sharing your experience with us. We look forward to traveling with you again soon.
Collette Support -
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Review on 05/13/2022
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Tour
We enjoyed all of our tours. The ship was comfortable, clean with very pleasant employees. Everyone did everything possible to make sure we were happy. It was a wonderful vacation and experience.
We are so happy to hear you had a wonderful time on tour with us! Thank you for sharing your experience with us. We look forward to traveling with you again soon.
Collette Support -
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Review on 05/13/2022
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Tour
We enjoyed all of our tours. The ship was comfortable, clean with very pleasant employees. Everyone did everything possible to make sure we were happy. It was a wonderful vacation and experience.
We are so happy to hear you had a wonderful time on tour with us! Thank you for sharing your experience with us. We look forward to traveling with you again soon.
Collette Support -
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Waste of money.
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Service
The arrival was very poorly planned. Sitting in the bar of the ship for 8 hours was a big waste of my time. Also selecting flights that leave very early in the mornings didn’t make for an enjoyable start and departure. Timing of tours didn’t leave enough time for shopping or revisiting the area. Instead on moderate walking, it should have been listed as a lot of walking. Bed sank in at middle and door didn’t lock. I had to go to the front numerous times about the door. The exercise room didn’t have heavy weights. Worst trip I ever took.
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Tour
See previous message. Poor planning for arrival and departure.
Thank you for traveling with Collette on our Springtime Tulip River Cruise. We're very sorry for the issues you experienced and that your overall tour experience was sub par. Your feedback will be reviewed by upper management so that the necessary corrections and adjustments can be made.
Collette Support -
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Enjoyed the trip very much. The tour managers were wonderful.
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Service
Collette was great. Disappointed in the meals and choices, should have have more alternate choices as other cruise lines have. I know this is not Collettes choice but thought it would help. Some meals I did not have a choice that I would eat. Some of the crew on ship were rude, not to me but I heard comments under their breath when asked something by other guests
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Tour
All the cities, the gardens, but needed more time in each place, felt rushed at times. Did not have enough time in Keukenhof Gardens at all.
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Service
The entire tour was very well organized with all details covered, but I would have like to have had more time in Keukenhof Gardens. We only had two hours to see the entire garden. We really liked the tour guides too. They were very knowledgeable about the area they were covering. The staff was very good . Everyone had a very helpful, friendly manner including all the boat crew.
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Tour
My favorite activity was going to Keukenhof Gardens as I am a plant lover, and was so excited to be able to see so many beautiful flowers. That is the reason I did not give 5 stars, because of the short time to see Keukenhof Gardens. We needed a half day there.
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We had a wonderful trip, learned a lot about the countries.
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Service
Kept us well informed of the activities, had good background of the areas we visited.
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Tour
we visited new cities, old cities, tourist areas, museums. Most memorable experience was the Kinderdijk.
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IceFor the most part it was a good value. The add on excursions were pricey
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Service
Food service Ttransportation were well done.
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Tour
Poor scheduling of tours. Tried to cram too much in each day.
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Service
Flights scheduled got us there, but Airline didn't know we needed Gluten Free meals; however, Delta staff bent over backwards to find us something we could eat.
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Tour
Great time! Lueftner Cruise-Amedeus Brilliant have excellent staff/ship/etc. Our Collette Reps were amazing! Marieka & Polina did everything in their power to make us comfortable and make sure we enjoyed the trip
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Service
The tour guides were excellent. The air reservations and seating were very good. The sites visited and the local guides were all very good. Throughout the whole cruise there was only one guide that was a little dificult to understand and would not listen to any requests. The Collette guides are aware and were going to note it on their reports.
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Tour
We covered a lot of territory in the short time of the cruise. The towns in Belgium were wonderful and we had enough free time as well as tour time. We were going for the tulips and unfortunately it was the only rainy day we had. The tulip fields were headed the day before but we still thoroughly enjoyed. the Keukenhof gardens. The windmill tour was great as was the guide. Her ancestors were millers so our tour was very personalized. The Delta City Works was also a great tour. It was very fascilnating. We were glad that we spent 2 days in Amsterdam before the cruise began. We would encourage anyone taking this tour to take advantage of a few days in Amsterdam. It was an inviting city.
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A Perfect Trip to a New Culture
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Service
Based on our experience with a Collette tour, I could certainly recommend them to others. Two pre-trip planning/informational meetings answered many of our questions. Since we chose to go a day earlier than the rest of the group, Collette arranged for lodging and transport from the airport. All aspects of the trip (sites visited, tour managers, tour guides, river/canal cruise boat, airline arrangements) were top drawer. The booklet provided that detailed flight, cruise line, daily itinerary, local weather projections, travel tips was an excellent guide. We particularly appreciated the primer on tipping. Any time we called Collette, a human being answered the phone and patiently answered our questions.
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Tour
It is difficult to pinpoint a favorite memorable experience, but I would have to say it's the people we encountered: fellow travelers, Collette employees, riverboat crew, and, of course, the locals we rubbed elbows with in The Netherlands and Belgium.
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Service
Collette service is great. Collette's contract with the Amadeus River Cruise line is not. It is just OK and does not measure up to the high standards we have learned to expect with Collette.
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Tour
I did not have a particularly favorite moment.
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Service
Everything was taken care of . I didn't have to do anything but show up.
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Tour
I loved the day tours especially Amsterdam early in the morning before the crowds. I would book this trip but not over the Easter Holidays as it was very crowded and hard to take photographs without having hundreds of people in the photo.
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Service
Great trip with professional and knowledgeable tour guides
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Tour
Great experience. Loved everything
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The trip was as advertised...saw tulips and windmills...
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Service
Very well planned and organized....since first time didn't know what to expect....would have liked to see more of the countryside as we went from place to place but since happened at night and most times we had ships on both sides made it a little difficult to even see shore at times.
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Tour
since it was advertised as a tulip tour just a little disappointed that we only saw one tulip farm and one area where the windmills were...I would have liked to see more gardens....
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Frustrated
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Service
We were over all pleased with the service of the ship and the crew. Our only complaint would be is the lack of free time. We have a tour of a town and then we are sometimes given 45 minutes to shop or look around. We had the same problem when we took a tour to Italy . I am not sure we will take another tour with Collette.
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Tour
Visit to Keukenhof Gardens. We were only given 2 hours there.
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Service
Collette made our trip very easy. They arranged everything and kept me well informed.
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Tour
The tour was wonderful. The Tour people were great. Everything was made easy for me. The ship was very clean and the people who took care of us were great.
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I enjoyed the river cruise very much, excellent itinerary and pace.
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Service
As always Rhona Forman provided excellent support and customer service before, during and after the trip.
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Tour
As always, Collette did a good job. Very good value. Friendly staff on the ship. Excellent tour managers.
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Very disapointed in the food. When I went in sept, I loved the food.
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Service
I did not like the food. Loved the trip down the Rhine better in Sept. Liked the rooms better on that ship in sept.
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Tour
The scenery was not that pretty this time. Not crazy about the tours either.
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I was disappointed that we only got to spend 2 1/2 hours at Keukenhof since the trip was promoted as "see the tulips". There were no alternative activities provided if you did not purchase an optional tour. In the future, I would review the itinerary more carefully. Food was very good on the ship.
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Tour
Keukenhof , windmills, and open aitr museum.
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Service
No complaints, all staff was very friendly and helpful.
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Tour
Enjoyed river cruising and all the countryside.
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Service
A well organized tour program. Excellent service. Could improve on the English language. (leaders & guides)
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Tour
Very good tour program......
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Service
Our service is booking the tour was very pleasant
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Tour
The name is a little misleading. I expected more tulips and better scenery. The river time was mostly industrial.
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Yes I enjoy traveling with Collette. They take care of all the details which I like and any problems I might have.
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Tour
I enjoyed the trip was not disappointed.
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Best trip ever!
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Service
Very well organized and good use of time
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Tour
Excellent organization and use of time. Excellent food
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Put your trust in Collette when you travel.
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Service
Collette is so easy to deal with when you call regarding a tour. The representatives are polite, cheerful, and ready to answer any questions you may have. You tell them what you want and they do the rest. They keep in touch with up dates as the time progresses. I do and will continue to recommend Collette.
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Tour
This was our first river cruise and we were well pleased with our experience. The accommodations and staff were beyond our expectations. The variety in the excursions was nice. Of course our favorites were Keukenhof Gardens and Kinderdijk with the windmills. We were pleasantly surprised with the Deltaworks Project and the history and engineering. The only thing I would like would be one more day in Amsterdam with an optional tour of Anne Frank house and the Van Gogh Museum.
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Service
Have scheduled the Alaska trip.
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Tour
Highlight were the tulip garden but had inadequate time for a comprehensive visit. Flight travel was very traumatic with inadequate time to manage connections with no help from your staff. Inadequate time was scheduled for shopping in every location.
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Service
great tour directores and great tours
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Tour
everything was great except we had two tours stating at 8 am on our first day after having 6 hour jet lag it was very tiresome and made for a very tiring day need more time for us to adjust to the jet lag times especially for most of your travelers over 65
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This was a trip of a lifetime......our bucket list trip to Kunkenhof.
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Service
Our tour guides/managers were terrific. Bobby and Sylvia. They cared and TOOK care of all of us. They had a sense of humor....which is so important. We thought our meals were excellent and we bonded with our table mates.....2 other couples traveling alone. The crew was very thoughtful.......and they had a good sense of humor too. We also enjoyed all the guides for the various ports and trips. We learned so much.
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Tour
The Flower Show at Kunkenhof was a favorite as was a trip to see Ghent and Bruges. I wish we had more time at each location.
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Disappointing
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Service
Disappointed as had expected to see tulips and tulip fields while we cruised the canals. Went to tulip garden on last day. Visits to old town nice. Great architecture, but booked to see tulips.
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Tour
Disappointed as had expected to see tulips as we cruised the canals. Visits to towns ok, but not what I wanted to see.
Thank you for traveling with Collette on our Springtime Tulip River Cruise. Your feedback will be reviewed in order to improve the overall touring experience for our guests.
Collette Support -
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Service
Well planned schedule. Pace just right with understanding guides who anticipate group needs in advance.
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Tour
Beautiful ship, excellent itinerary, relaxing travel, and variety of tours.
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Service
The representative was very personable and knowledgeable. He went out of his way to answer questions.
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Tour
great tour but would have been nice to be able to see Middleburg and spent more time in Bruge Difficult to rate tour manager as she did not spend much time with us. there were three buses, two tour managers, and we often were not the bus who had someone
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Service
Jay and Jennifer from Reno Nevada are great
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Tour
The Amsterdam River tour and the Tulip tour were very good.
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Service
Tours included are good
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Tour
Tulip tour and Amsterdam Canal tour were good.
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Service
Collette and Joe Mahalchik were excellent. Leuftner cruise line was average. The ship needs to be updated, they needed more staff in the dining room. Had to wait a long time to be served if you were the last table. Didn't like the fact that you couldn't get a soft drink at lunch, when other river cruise lines do. So, would order the unsweetened iced tea, took a while at lunch to get it. Asked the server for a slice of lemon for my tea and was told they would have to ask the chef if they had any???? Then served a lunch with a wedge of lemon and never came back to bring me a lemon or address it with me for my iced tea.
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Tour
Did already above. please read. Check out was a horror. They gave a time frame of two hours. The lines were very long, only one person settling accounts. Had to wait over an hour to check out.
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Service
The first day of the trip was handled poorly. As our room on the ship wasn't ready till the afternoon, we should have had city tour and lunch somewhere to kill time rather than sitting on the boat. At least on the bus, the exhausted one could have napped comfortably and the ship wouldn't have us under foot. I will definitely think about another Collette trip as this one was not all it could have been.
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Tour
This was not one of my better Collette trips, but I did enjoy the tulips and windmills.
Thank you for traveling with Collette on our Springtime Tulip River Cruise. Your feedback will be reviewed by the Product Design Team in order to improve the overall touring experience for our guests.
Collette Support -
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Would not try Collettee again and will not recommend them.
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Service
The boat tour was if you had never done one before. The timing was off, the best experiences had the shortest time, we waited needlessly many times, one was waiting till be could get to our rooms on board, waiting for buses to arrive, waiting, waiting, waiting. The tour guides were average, have had much better on many other tours. The Collette tour leaders were not even responsible for the counts of participants getting to and from the tours. If it hadn't been for the representative from the boat to give us information there wouldn't have been any.
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Tour
The boat was OK but needed to be upgraded. The beds and chairs had holes in them where you would sink in. Not acceptable. The best places were the windmills and Brudges and we only spent a few hours in each. More time spent in towns with nothing to see.
Thank you for traveling with Collette on our Springtime Tulip River Cruise. A member of the Guest Relations Team will be reaching out to discuss your feedback.
Collette Support -
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Okay riverboat tour of Netherlands and Belgium.
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Service
I have traveled with Collette many times and have enjoyed the personal attention of their tour managers. This was a riverboat tour with 2 managers for many people and very little interaction.
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Tour
I was prepared for the weather but it was still uncomfortably cold and damp. The best part was the excellent town tour guides - very knowledgeable and enthusiastic.
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Service
From Collette I signed on for what turned out to be a lovely cruise on Dutch and Belgian waterways that featured exciting excursions each day. Highlights were seeing the area of19 working windmills built 1600's-1700's (and touring one) as well as our visit to Keukenhof Gardens and the acres and acres of Tulips. I enjoy traveling on Leuftner Amadeus ships and definitely will sign on for another Collette trip using them. I highly recommend Collette--they tend to everything and any interaction I have had with them from the Rhode Island headquarters (including their insurance folks) down to the tour guides has always been 1st rate.
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Tour
See original comment--have combined comments of these two sections there.
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The day of arrival could be handled differently other wise they do a good .
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Service
The over all service that Collette provides is good. However the arrival day in Europe could be handled better. Arriving at a River boat early morning and not being able to get to a cabin until late afternoon could be handled differently with possibly a tour of the city and /or area. People are tired and need something to occupy them.
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Tour
The beautiful Gardens of Keukenhof
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Service
Great ship, great Tour Managers
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Tour
Tour was great as exprcted from Collette.
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Service
Collette tours are very well organized and include a variety of events sure to please their customers. Accommodations are great and the tour managers pleasant, knowledgeable and helpful.
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Tour
The entire tour was enjoyable but I especially liked the Deltaworks Project.
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Service
We have tavelled with Collette on a few trips and always found the service excellent. The tours are well organized and the accommodations excellent. The tour managers are very knowledgeable and helpful.
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Tour
The Keukenhof Gardens and the windmills
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Service
I have used Collette for years without an issue. We would call and their people talked to us and everything went as planned. This time I called for Tulip cruise. First I was told I could use their web site or one of their 3rd party planners. I tried the web site and it was nice but it wouldn't work with flight. I had to call back. Person who helped was nice. She had to send my over to the air department. That person was nice and after a while we were done. A few months before trip Collette poc called to tell us they were moving us from Newark to JFK. We were not happy but we weren't given any choices. Night before trip we tried to print boarding passes. No luck. Called Collette and after a long time on the phone their poc told us she couldn't help and I had to call Delta. I called Delta and had to wait 2 hours for a person worried that we didn't have a flight. They finally came on and saved the day. When Collette changed airports that did not create new tickets. In the end, the airport change also stopped Collette from picking us up because it was 11 miles over their limit. It cost us $200 for tolls and parking.
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Tour
The Amadeus Queen ship was wonderful. The place was very clean. The entire staff were amazing. They were friendly, professional and made you feel welcomed every day. Good at all place was great. Full bar with daily specials were fun. Beer and wine with dinner was a lovely touch. The planned trips were incredible. One better then the next. It was our first river cruise but won't be the last. We are already looking at other Amadeus cruises. Their people, ships and tours are each 5 stars.
Thank you for traveling with Collette on our Springtime Tulip River Cruise. A member of the Guest Relations Team will be reaching out to discuss your feedback.
Collette Support -
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horrible
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Service
Our airport and flight has been changed from Newark to JFK which Newark takes 40 minutes, JFK takes 1 hour and 45 minutes. The tolls were considerably more. All the times we traveled with Collette we never been transported to the airport. Collette may have saved money but at a great cost to us when you consider the tolls and parking which mounts to over $200 a trip. Collette also didn't reissue the airline tickets and we found out when trying to get e-tickets which took over 3 hours on the phone to include an hour with Collette (Collette couldn't help us) to get it reconciled with the airline. Very frustrating.
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Tour
Although this was the most expensive trip we been on Tulip River Cruise was a pleasure.
After reviewing your reservation we are still waiting for receipts in order to process your reimbursement. Please send in your transportation receipts or contact our office if you have any questions
Collette Support -
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This was the vacation of a life time!
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Service
This was one of the best trips I have had. The staff was excellent. The food was excellent, the excursions, tour guides and bus drivers were excellent. The Tulips were unbelievable. The weather was perfect and sunny. I could have not asked for a better vacation.
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Tour
Everyone had a great time and it was fun and professional. Awesome! Awesome! Awesome! Everyone was excellent the best crew ever.
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Terrific
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Service
Everything was terrific—ship, food, service, etc
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Tour
Tulip farm was outstanding as were all tours
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Great experience
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Service
The river boat experience was great. Tour guides were excellent.
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Tour
Windmills and tulip gardens
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Service
Enjoyed the tour very much. One minor problem was travelling at night - our stateroom must have been directly above the engine. The tours were interesting, the view as we travelled were beautiful, and food was great, and getting to know the others on the tour was interesting. A very good time. The two tour guides on board were great and helped solve any problems.
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Tour
Tulip gardens and Delta Works tour were my top two - very different but hard to judge which was best.
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Great experience. I would definitely recommend this trip.
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Service
The tour directors, *Personal details removed by Feefo* were excellent and ensured that we were well informed and kept the needs of those with disabilities in mind.
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Tour
KINDER DIJK AND the tulip gardens
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Definitely plan do do more river trips!
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Service
We did this trip as our first River cruise and enjoyed it immensely. We had trouble getting to the ship because if weather delays. Collette was in touch with us all throughout that time monitoring our where abouts. Our guide personally met us at the airport to make sure we got to the cruise on time! The vessel's crew was great on service and were very Attentative! The food was really great.
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Tour
We enjoyed all stops but two favorites were Dalta Waterworks and Keukenhof Gardens
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Service
The responsiveness of the customer service department to phone calls was extremely good, timely and knowledgeable.
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Tour
The 2 Collete tour managers were seldom seen. Favorite experience was the tulip gardens and Delta Dam excursion.
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Disappointing
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Service
Disinterested
Hello! Craig here at Collette.\n
Collette Support
\nSorry to hear you had a less than satisfactory experience. Could you provide us more insight into how we could have made your time on tour with us more enjoyable? \n
\nWe strive to constantly better our product, service, and customer satisfaction. We encourage all feedback as it allows us the opportunity to identify problems and work to make the necessary corrections.
\n
\nLooking forward to hearing from you. -
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Service
This was my second Collette tour. This time there was a problem getting my documents, and I think there should have been more communication and follow up by Collette with my travel agent.
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Tour
Since the tour was entitled Tulip Cruise, I think there should have been more than 2 1/2 hours at the KUKENHOFF Gardens.nthe included excursions were nice, but the trip felt rushed at the end. The two highlights were both on the last day
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Service
The crew on the river cruise was great especially in the dining room . The food was great
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Tour
Seeing all the beautiful tulips
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Well done
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Tour
Enjoyed traveling the Low Countries
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PROFESSIONAL!!!!
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Service
We had a great time Collette has all the bases covered from home pick up to home drop off. Professional is the best word I can use.
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Tour
The whole trip.was a wonder experence. The only thing I would change is if you are leaving from California leave a day early. We got there at 10 PM and sailed the next morning.
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They always answered any questions we had and communications was excellent.
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Tour
The trip met our expectations. It was well planned and not lacking in experiences. The local guides were well informed and friendly.
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We can't say enough good about how Collette makes our vacations happen!
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Service
Ordering our river cruise in the Netherlands and Belgium was easy and fast. For a number of years we have had no problem signing up for trips through Collette. All of our experiences have been wonderful and we tell so many people how we get what we pay for with Collette. Our river cruise was just perfect. Our Collette guides did a great job and we saw far more than we thought we would. We will be booking our next vacation with Collette soon.
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Tour
We truly enjoyed the company of so many people on the boat. The entertainers, singers, were wonderful. The excursions were all so good. We enjoyed looking at the land with its houses, livestock, etc. as the boat went from port to port. The canal cruise in Amsterdam was very interesting.
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Tulip River Cruise
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Service
Service was good on all stops.
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Tour
The trip was nice and very inclusive but a notch or two above my energy level, too much walking. the Keukendof Gardens were magnificent. On foreign trips the guides should have good English. The Collette guides were not bad but the Cruise Director on the ship was very nice but had a heavy Romanian accent that was hard to understand.
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Helpful, knowledgable, professional, pleasant.
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Service
All our questions were answered in a timely fashion. The staff were easy to deal with. Our first tour experience with Collette was not positive, but with a travel credit and a buy-one-get one half-off offer, we decided to give Collette a second chance. We were glad we did.
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Tour
Our tour manager was Boryana. She was good. She was competent, but as is the case with many Central Europeans, very serious, and more focused on tasks. Jane Pritchett was the Tour Manager for the other half of the 87 person tour group, and she was outstanding--personable, upbeat, very helpful, positive, kind, caring, genuine. Both did their jobs well, we just preferred Jane's style. The ship was amazing, and the staff was great. We would definitely like to ravel on that cruise line again. The tour inclusions were very good. We liked the places we visited. There was a lovely balance of walking, standing, and riding. Great daily guides, very informative. We liked the tours and then the free time to do a few things on our own. The trip was great from start to end! Collette went out of their way to make it possible for four of us to visit the Airborne Museum in Arnhem. Only one person booked and paid before the tour left the US, and Collette not only honored their commitment to take the trip with one or more people, they paid the costs for all of us to go there. My father was a pilot that dropped the paratroopers on Sept. 17 for Operation Market Garden which the museum in Arnhem commemorates. It was very important for my husband and me to get there, and we are very impressed and grateful that Collette made that possible. Thank you.
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**
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Excellent service
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Service
Very knowledgable guide, very pleasant, always ready to help.
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Tour
Everything about the tour was good - last day seeing the tulips was our highlight - we love flowers.
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Excellent service at all times, met interesting people, food was spectacular, Keukenhof Gardens are breathtaking to say the least.
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Tour
Delta Works tour and Keukenhof Gardens
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800.340.5158*Pre-release reservations require standard deposit terms for the applicable tour. If upon release there are significant changes from the current itinerary or land pricing increase more than 5% above the similar departure date from 12-months prior to departure, you will be entitled to a full refund of your deposit within 14-days of notification of the new itinerary & pricing.
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Notes
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This itinerary is subject to change due to unforeseen changes in water levels, delays at the locks and other circumstances that may arise along the waterways. These changes may include items being missed during the tour; however, every effort will be made to substitute another attraction if possible.
The cruise line reserves the right to charge a supplemental fuel charge. Should this charge be incurred, you will be notified in advance.
To complete your tour, we include roundtrip airport-to-hotel transfers when purchasing our airfare with your tour. If you have arranged for your own air, we are pleased to provide you the option of purchasing these transfers. Please note that all transfers will leave at pre-scheduled times.
Triple and child accommodations are not available.
Smart casual wear is recommended throughout the trip. For the welcome and farewell dinners, a dinner dress for the ladies and jacket and tie for the gentlemen is recommended. Comfortable walking shoes are recommended throughout the tour.
Ports of call are subject to change based on pier availability and weather conditions.
Embarkation on day 2 is after 4:00 p.m.; on day 9, disembarkation is normally at 9:00 a.m.
Coffee or tea is included with all meals. Wine, beer and soft drinks are included with every dinner.
Gratuities for cabin stewards, bus boys and waitstaff on board the ship are not included and are at your discretion.
Effective for travel in 2024, all visitors who do not need a visa to enter Europe will be expected to apply for an ETIAS visa waiver, for a fee, when visiting a Schengen Area Country. To identify Schengen Area Countries and to complete the ETIAS application, please visit https://www.etiasvisa.com/
Cabins are available on lower (Hadyn), middle (Strauss) and upper (Mozart) decks. Please note that river cruises are smaller ships and only have a finite number of each cabin category available. Specific categories are available on a first come first served basis. Every effort will be made to accommodate your cabin choice at time of booking; however, if that cabin category is no longer available, the closest available category will be offered. Please inquire through our Client Care Center for any upgrade fees which will apply for different cabin categories.
Suites (Amadeus Suites) and singles are very limited and available on a first come, first served basis.
The overall activity level of this tour is a level 2. This means you like a balanced approach to travel. Walking two to three miles over the course of a day is no problem for you. You can partake in a two-hour leisurely walking tour, covering up to two miles (with included breaks). You can handle a variety of terrains, from cobblestone streets to moderate hills with relative ease and without assistance. You can climb two flights of stairs with ease. There may be 1 to 2 days on this tour when walking tours can cover 3 to 4 miles over uneven terrain. Expect some full days balanced with free time to recharge or set out on your own adventure. You can handle altitudes up to 6,000 feet. While this level is appropriate for travelers that require mobility assistance devices, there could be times when you may have to sit out on some of the included activities. During the walking tour in Bruges, expect to navigate through cobblestone streets and uneven grounds. You should be prepared to stand for longer periods at a time.
