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Your Tour at a Glance
Stay
Meals
Tour Activity Level
The activity level for this tour:
1
2
3
4
You’re a leisurely traveler. You like to discover the energy of a new place, but typically take it easy. You can handle at least one flight of stairs, board a coach, and walk for 15-30 minutes at a time with little difficulty.
You like a balanced approach to travel. You feel confident walking at least 30-45 minutes at a time over a variety of terrains – from cobblestones streets to easy straightaways to a couple hills or flights of stairs. You’re comfortable walking a few city blocks at a time, but need some time to unwind and relax.
You’re an on-the-go traveler. You don’t want to miss a thing, so walking and standing for longer periods of time (1-2 hours) isn’t a big deal. You can navigate hills and uneven ground, climb into various modes of transportation (tuk-tuk, cable car, zodiac, etc.), and could possibly anticipate changes in elevation. You can expect some longer days balanced with free time to recharge or set out on your own adventure.
You’re ready to seize the day, whatever it may bring. You lead an active life at home (walking, biking, and hiking are things you may enjoy) and few thousand steps a day isn’t out of the norm. You can handle longer walking tours (more than 90 minutes), traversing dusty or uneven terrain, standing for periods of time, varying altitudes and temperatures, and don’t mind being on the go with some early starts, late-night experiences, and full days. Unfortunately, this level is not appropriate for individuals who use wheelchairs or walkers.
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Itinerary
British Landscapes featuring England, Scotland and Wales
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Use source code "SAVEMAY" for savings. Offer valid on new bookings only made between 5/16/2023 – 5/31/2023. Offer valid on new bookings only and can expire earlier due to space or inventory availability. Savings amount will vary by tour and departure date, and is only available on select departures. Space is on a first come, first served basis. Offers are not valid on group, existing bookings or combinable with any other offer. Other restrictions may apply. Promotional pricing may remain in effect after the expiration date.
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Traveler Reviews
British Landscapes featuring England, Scotland and Wales
From $2,299 pp*
10 Days • 12-13 Meals
Book Now-
Review on 05/29/2023
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Not a enough time to in joy the stuff we saw to rushed
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Review on 05/21/2023
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We’ll, it was not perfect. The worst thing was no portage available at the train station in Paris. That was way too much for many, let alone a 73 year old woman. This definitely needs to be corrected.
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Review on 05/18/2023
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I know we were on a schedule but I would have enjoyed more free time in Scotland to explore. Scotland in general was my favorite part of the trip and I didn’t get to see nearly enough of it! Because of that, I am hoping to return for a trip that is based strictly in Scotland at some point. I will give the tour mgr credit for being knowledgeable but her overall attitude and willingness to work with her group was sorely lacking. And her organizational skills were practically nonexistent. Local guides were accommodating and excellent. I cannot say that for the tour manager. I could write pages about our tour manager but I don’t want to take the time. Just let it be said that she was not the best manager given the situation. Our bus driver, on the other hand, was excellent.. I have been on bus tours where I felt like I was seeing my life flashing before me because I felt unsafe in the hands of the driver. That was not the case with Ryan. I felt totally comfortable with him behind the wheel.. Most of our accommodations were too small. Not enough room for 2 people and luggage as well. Best accommodations as far as size and quality were Chester and London. All rooms were nice and clean but the space was sorely lacking. I realize the rooms are a landing place and used primarily for sleeping but it should be said that it’s also a place to rest between day and evening outings as well as the space to get ready for the day which was hard to do in the space offered.
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Review on 05/18/2023
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Loved Edinburgh as a whole.
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Review on 05/18/2023
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Weather was agreeable and group was mostly compatible. Enjoyed the extra offerings mostly
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Review on 05/19/2022
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It was a beautiful experience.
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Review on 05/19/2022
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It was a beautiful experience.
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Review on 05/19/2022
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It was a beautiful experience.
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Review on 05/19/2022
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Good tour and great employees
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Review on 05/19/2022
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Good tour and great employees
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Review on 05/19/2022
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Good tour and great employees
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Review on 05/16/2022
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very good experience. I would do it again. I think for the large tour that it was, the manager did an exceptional job. I probably would not include Oxford and maybe a little extra time in London
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Review on 05/16/2022
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very good experience. I would do it again. I think for the large tour that it was, the manager did an exceptional job. I probably would not include Oxford and maybe a little extra time in London
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Review on 05/16/2022
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very good experience. I would do it again. I think for the large tour that it was, the manager did an exceptional job. I probably would not include Oxford and maybe a little extra time in London
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Review on 05/15/2022
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Walking the canal trail in Wales. The area was gorgeous, sun was out, temperature not too cool and the people joyful.
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Review on 05/15/2022
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Walking the canal trail in Wales. The area was gorgeous, sun was out, temperature not too cool and the people joyful.
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Review on 05/15/2022
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Walking the canal trail in Wales. The area was gorgeous, sun was out, temperature not too cool and the people joyful.
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Review on 05/15/2022
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We had a very lovely time. The only reason I’m giving Collette 4 stars is because our guide wasn’t up to date on Covid guidelines in each country we visited. Don’t get me wrong. She spent hours on the internet trying to figure out what forms were needed for entering France. I realize that guidelines are changing rapidly; however, Collette should have made sure that our guide was briefed before our tour.
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Review on 05/15/2022
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We had a very lovely time. The only reason I’m giving Collette 4 stars is because our guide wasn’t up to date on Covid guidelines in each country we visited. Don’t get me wrong. She spent hours on the internet trying to figure out what forms were needed for entering France. I realize that guidelines are changing rapidly; however, Collette should have made sure that our guide was briefed before our tour.
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Review on 05/15/2022
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We had a very lovely time. The only reason I’m giving Collette 4 stars is because our guide wasn’t up to date on Covid guidelines in each country we visited. Don’t get me wrong. She spent hours on the internet trying to figure out what forms were needed for entering France. I realize that guidelines are changing rapidly; however, Collette should have made sure that our guide was briefed before our tour.
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Review on 05/14/2022
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Andrea was the best for manager and we had excellent local guides along the way.
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Review on 05/14/2022
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Andrea was the best for manager and we had excellent local guides along the way.
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Review on 05/14/2022
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Andrea was the best for manager and we had excellent local guides along the way.
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Review on 05/14/2022
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Well organized-took care of everything! If any problem arose, it was taken care of immediately! They made sure that we were able to experience as much as possible.
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Review on 05/14/2022
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Well organized-took care of everything! If any problem arose, it was taken care of immediately! They made sure that we were able to experience as much as possible.
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Review on 05/14/2022
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Well organized-took care of everything! If any problem arose, it was taken care of immediately! They made sure that we were able to experience as much as possible.
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Review on 05/13/2022
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Our tour guide Chris was outstanding. Extremely knowledable and entertaining. He was very involved in helping when needed. We had quite the extension of our trip due to Covid. He was very helpful and supportive of our needs, arranging changes in hotel and flight reservations.
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Review on 05/13/2022
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Our tour guide Chris was outstanding. Extremely knowledable and entertaining. He was very involved in helping when needed. We had quite the extension of our trip due to Covid. He was very helpful and supportive of our needs, arranging changes in hotel and flight reservations.
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Review on 05/13/2022
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Our tour guide Chris was outstanding. Extremely knowledable and entertaining. He was very involved in helping when needed. We had quite the extension of our trip due to Covid. He was very helpful and supportive of our needs, arranging changes in hotel and flight reservations.
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Review on 05/13/2022
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The 2 provided dinner providers were not prepared.
Thank you for sharing your experience with us. We have forwarded your feedback to our product team. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/13/2022
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The 2 provided dinner providers were not prepared.
Thank you for sharing your experience with us. We have forwarded your feedback to our product team. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/13/2022
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The 2 provided dinner providers were not prepared.
Thank you for sharing your experience with us. We have forwarded your feedback to our product team. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/13/2022
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Well planned tour, was able to many of the British sites-felt totally safe and all of our needs were met.
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Review on 05/13/2022
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Well planned tour, was able to many of the British sites-felt totally safe and all of our needs were met.
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Review on 05/13/2022
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Well planned tour, was able to many of the British sites-felt totally safe and all of our needs were met.
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Review on 05/13/2022
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There were a couple of hiccups on the tour. Pick up in Paris and meal in Stratford on the Avon
Thank you for sharing your experience with us. We have forwarded your feedback to our product and tour manager teams. If you would like to set up time with one of our customer care representatives to share more about your experience we would be happy to set that up for you. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/13/2022
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There were a couple of hiccups on the tour. Pick up in Paris and meal in Stratford on the Avon
Thank you for sharing your experience with us. We have forwarded your feedback to our product and tour manager teams. If you would like to set up time with one of our customer care representatives to share more about your experience we would be happy to set that up for you. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Review on 05/13/2022
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There were a couple of hiccups on the tour. Pick up in Paris and meal in Stratford on the Avon
Thank you for sharing your experience with us. We have forwarded your feedback to our product and tour manager teams. If you would like to set up time with one of our customer care representatives to share more about your experience we would be happy to set that up for you. We appreciate you being a loyal traveler with us and hope to travel with you again soon.
Collette Support -
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Would use them again. Highly recommend.
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The best tour company I've ever used.
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Great sights. Group size is too large and impairs the overall trip experien
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Susan Ore, tour guide was such a delight, always prompt, knowledgeable of the history of the sights, and added extra touches to make our trip memorable.
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The number of participants was way too large and detracted from the experience. Considerable time was used unloading and reloading the bus as well as managing such a large group at comfort stops and sights. I traveled with Collette in a group under 25 in the past and my experience was much better. I would be more than willing to pay an increase in costs for a smaller group size. It had nothing to do with the skills of the tour guide or driver. In fact given the large number, the tour manager was exceptional in her duties, in managing such a large group. My room at Ruthin Castle had a water leak above my bed, castle manager gave me a bucket for the leak. Possibly rethink this location. The last accommodation, Indigo Hotel, in Stratford Upon Avon, was a total delight. That’s a keeper! Susan Ore answered emails prior to the start of the trip and provided valuable sight seeing information for my pre trip in London. I consider this a special touch for a travel agency when a tour guide goes above and beyond their duties. I would travel with Susan again!
Thank you for traveling with Collette on our British Landscapes tour. We're sorry to hear you felt the tour group size was too large. Your feedback will be reviewed by our internal department managers so that the overall touring experience for our guests can be improved.
Collette Support -
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Our tour guide, Ms. Sue Ore, was knowledgeable, flexible, and solicitous.
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I would highly recommend Collette for an exceptional tour of the U.K.
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Loved York and the quaint shops and venues.
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Two hotels were horrible, particularly in York where the room had a large step down without warning. Staff later showed us the sign on the door which was below hip level rather than at the door opening. Having just recovered from back surgery, I had to continue physical therapy upon returning home because of the impact of the step. I also had a difficult time keeping up with the group after that incident. The country club hotel was under renovation and was difficult to maneuver. Also the smell of wet paint was not helpful for my COPD. This was my first trip with Collette and I am registered with the Passion Play with Collette next year. Now, I am concerned about the hotel and trip in general. I did not appreciate having to complete the evaluation form and return to the guide, with instructions to rate her and the bus driver as excellent. I have traveled with my husband with over 45 years and always completed the forms anonymously or after returning from the trip. -
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Visit to the Cottswolds although it was too short. Also, the stop between England and Scotland.
Thank you for traveling with Collette on our British Landscapes tour. We're sorry to hear about the issues you experienced with the hotels. A member of the Guest Relations Team will be reaching out to discuss your comments.
Collette Support -
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Great tours and great accommodations
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The tour was well organized. Accommodations were situated conveniently in the cities we visited. so we weren't abandoned in the suburbs without transportation on our free time. There was plenty of free time to explore on our own, and there were the right amount of guided tours to get the highlights of Great Britain. The guide and drivers were well informed and personable. They made the trip very enjoyable.
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The tour hit many of the highlights of Britain that we wanted to see, and threw in a few gems we have not heard of. Loved the anvil wedding on the Scotland-England border where we were "remarried" on our anniversary.
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Terrific Leadership, great tour manager and driver
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Terrific leadership, great tour manager and driver
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nothing specific, the whole tour was great.
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Christine was the best. Would like to have her as tour guide on another tri
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Our tour guide Christine was very well prepared. She had the well fare of all of us at the top of her list. Christine was very knowledgable about the places we stopped at and also told us more about the towns, scenery, people, Royal families, and history of England, Scotland, and Wales. She also told us of places to shop and eat to get best feelings of England.
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had the best time. I saw things I have only read about, never thought I would have ever seen them. Christine was very knowledgable and shared that with us. Best experience was seeing Edinbrugh Castle and Hadrian's wall.
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Too much time in bus. Felt like more time on bus than enjoying venues
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Would use again as I have before but our transportation experience was a mess. American Airlines was awful and rude plus transportation from Heathrow to hotel was extremely uncomfortable. Collette normally does much better.
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Thoroughly enjoyed Stratford-upon-Avon, Cotswolds, York, and Edinburgh. London is trip by itself so I didn’t enjoy it especially since we lost a day due to lousy service of airline.
Thank you for traveling with Collette on our British Landscapes tour. We're very sorry to hear you experienced issues with the airlines and the ground transportation for this tour. Your comments will be reviewed by our internal department managers so that the overall touring experience for our guests can be improved.
Collette Support -
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Review on 10/23/2019
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Pub crawl in London, Tour of London, Stonehenge
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Review on 10/23/2019
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Pub crawl in London, Tour of London, Stonehenge
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Review on 10/23/2019
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Pub crawl in London, Tour of London, Stonehenge
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Christine was an excellent and professional tour leader throughout. Unfortunately she had a number of issues thrown at her through the tour that would have tried anyone's patience. Nonetheless she handled these well . Some comments.... Group was way too large - all but three seats on the bus were taken, ? 48 in total??. Good for business but in the long run, makes one consider alternatives. And this is the first time in five tours I am considering alternatives. Our large gap consisted of three large groups and my wife and I. Two of the groups were open, interesting and engaging, the third...NOT. Not much to be done abt that, just the luck of the draw but there are different dynamics involved with large groups on a tour. There was a problem with this tour from the outset. A major aspect of the tour in Scotland was unceremoniously cancelled before the tour even began. Collette should have known better and made better accommodation. The Britiannia was nice but didn't fill the bill of the Scottish dinner and performance. Next one of the grps had major SNAFUs getting to London this put the entire tour behind the eight ball. To her credit Christine tried admirably to have this situation not taint the entire gap experience. Two thirds of the way thru the tour our initial tour bus had some electrical/mechanical failure requiring a new bus. This was tended to quite promptly and a new bus arrived. The second bus ran briefly but unfortunately before long, exhaust fumes crept into the interior of the bus requiring emergency exciting of the bus. Finally a third bus took us on to our destination. It was a 'good' tour but not up to Collette's usual very high standards. Note....I do not want this publicly published. This is for internal Collette review only
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Pub crawl in London, Tour of London, Stonehenge
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Our first trip to the UK was amazing thanks to our wonderful guide & driver
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Wonderful trip. Excellent guide (Norman G) and super driver (Skippy). We would use Collette again for overseas and within U.S.
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All was amazing. Stonehenge was amazing. We had wonderful trip.
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I feel there where several things that made this just a mediocre ttoyr
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I feel several of the attractions they advertised as seeing was simply driving by whereas several of the other tour companies they arranged admissions etc - when we asked the tour guide she said it was too expensive for the company even though we spent thousands of dollars . The tour guide was quite sarcastic and not overly friendly. With that being said I am afraid I would not use Collette when I have had great experiences with Perillo , Cie and other tour companies
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The favorite part was Edinburgh
Thank you for traveling with Collette on our British Landscapes tour. A member of the Guest Relations Team will be reaching out to discuss your feedback.
Collette Support -
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The transportation to and from Logan was great. The problem for me was our tour guide in London, I found him to seem to have an attitude like he was doing us a favor by being there, towards the end he was a bit nicer but it was also I felt time tip and elvauation time.
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Did not have a memorable experience but did enjoy seen stonehedge
Thank you for traveling with Collette on our British Landscapes tour. We're sorry to hear you were disappointed with the performance of your tour manager. Your feedback will be reviewed by his supervisor in the Tour Management department so that the overall touring experience for our guests can be improved.
Collette Support -
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The initial brochure did not give adequate details about the trip. I didn’ t realize that we would have to be out by 7:00 a.m. every morning. This was the case in York where the brochure specifically stated we would enjoy a leisurely morning in York! We hardly saw that city! The other problem was the number of people on the tour. 45 is much too large a group. We were constantly held up by people who were late, causing our guide to repeatedly count the amount of people waiting for the rest. We were told there would be about 25 people on this tour! We also had a problem arriving at Heathrow. Apparently there was another tour group with Collette whose driver did not show up! Our tour guide was told she had to get this group and two other people to their hotels. This held us up over an hour getting to our hotel. Very poor planning. This limited our time in London. Our luggage didn’t arrive until 4:30. That made us late for a meeting. Our tour guide worked very hard and did an excellent job. The local guides were very informative . Transportation was fine. Bus driver was very nice and always on time.
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Not enough detail was given initially about this trip. Morning departure times should have been stated. Not giving enough leisure time was missed. I did enjoy seeing Edinburgh and Holyroodhouse. I also liked seeing Stonehenge. That was an amazing experience. We did have a problem with two of the hotels. The Doubletree in York was filthy. I had to clean my room before I could put my things on the dressers! The Dalmahoy was way too far from town. We wasted so much time in traffic! It was hard to navigate and had inadequate bathrooms. The other hotels were very nice.
Thank you for traveling with Collette on our British Landscapes tour. We're sorry to hear about the issues you experienced on tour. Your feedback will be reviewed by our internal department managers so that the overall touring experience for our guests can be improved.
Collette Support -
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The places we visited were all so interesting. The tour guide was very knowledgeable. The bus driver was super super supportive. I would have liked more time to explore several places. There were too many places to visit and not enough time to look at them. Felt too rushed.
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Holy rood palace was my favorite.
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Our tour guide and bus driver was excellent p
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Train ride to York and walking tour.
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Educational, well informed perfect in every way!
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Everything was planned out for us without any worries. Our Tour Manager, Norman Greene was the best! Very informative, helpful and made sure all was take care of. Our bus driver Skippy sure got us around the country in places that we didn't think the bus would fit! Excellent driver was never fearful of our rides. Great team.
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Because it was a tour, you needed to stay on time, which we understood but there were some places we would have liked to have had more time.
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BRITISH LANDSCAPES
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I THOUGHT THE SERVICE WAS VERY GOOD AND WELL PLANNED OUT. I DID NOT THINK THAT THE SIDE EXCURSIONS WERE A GOOO VALUE AND WOULD NOT RECOMMEND THOSE. I AM REFERRING TO THE ALE TASTING IN YORK AND THE SCOTTISH NIGHT OUT.
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OUR TOUR GUIDE, NORMAN GREENE, WAS EXCELLENT IN EVERY WAY. MY FAVORITE NIGHTS STAY WAS AT RUTHIN CASTLE.
Thank you for traveling with Collette on our British Landscapes tour. We're very sorry to hear you were dissatisfied with the optional tours offered. Your comments will be reviewed by the Product Design Team in order to improve the overall touring experience for our guests.
Collette Support -
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Too much in too short a time.
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The walking tours were too long & too fast for many of the walkers. I exercise & walk regularly at home & consider myself fit but even my body was in a great deal of pain afterwards. We all think it was due to the length of the walks (generally a minimum of 5 hours) & the uneven cobblestone streets/sidewalks. While the info/history given was wonderful & interesting it all wasn't necessary. Have the guides try to shorten them up a great deal, thus giving us more time to wander around on our own or shop if we like. Not enough time to do that plus we were so sore. Also, everywhere we went was terribly crowded. Not sure what you can do about that but it seemed like all the tour groups went to the same places at the same time. In York, we could hardly breathe walking the streets due to the crowds. Overall it seemed like too much was packed into too short a time. It was exhausting to get up & hurry here & hurry there. Others mentioned that as well. Also, on the motorcoach, seating was rotated even though many people aren't crazy about that, plus, even rotated it wasn't done enough. Myself & another couple spent 4 different days relegated to the back of the bus, the reason given was we hadn't been on the bus very long each day. Even so, it wasn't necessarily bad to sit in the back except we were always the last to get off. My suggestion would be to let people sit in their same seats & instead switch the order of exiting the bus. Or, even if rotating the seating continues at least still switch more often the order people exit. On the Saturday afternoon before departure is when we received our emails from our Irish guide that American money is not accepted anywhere. Since the following Monday was the Labor Day holiday that left us only 2 & 1/4 days to get our money exchanged. Earlier notification would've been so much less stressful. Lastly, I would've liked more direction at the airports. Many of us didn't know where to go & got separated from our group. It took us forever to find out where we were supposed to be, plus what we were supposed to do. We felt lost. It would be nice to have a guide at all airports except our local one & to suggest to the group to stay together whenever possible, at least until we're comfortable knowing where to wait to board.
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Tour
See previous submission. Really?
Thank you for traveling with Collette on our British Landscapes tour. We're sorry to hear about the issues you experienced with the pacing of the tour and the seat rotation. Your feedback will be reviewed by our Product Design Team in order to improve the overall touring experience for our guests.
Collette Support -
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The trip was no down time to speak of and there was no Internet on the bus. The double tree in York was unbelievably hard due to up and down stairs to room. The guide was fine.
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Tour
English crown jewels which we had to pay 70 dollars for and should have been free.
Thank you for traveling with Collette on our British Landscapes tour. We're sorry to hear about the issues you experienced on tour with us. Your feedback will be reviewed by the Product Design Team in order to improve the overall touring experience for our guests.
Collette Support -
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It was fine
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Tour
We would of liked to of seen more
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The Military Tattoo was excellent. We actually got to attend that.
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I thought we would see the changing of the guards at Buckingham Palace and also go in. I also thought we would go in the Tower of London, Parliament, and Westminster Abbey. I did not realize view only meant a drive by. All the other people on the tour that I talked to, also thought we would actually go in the buildings. The first two days we were basically on our own in London. If I had known this before, I would not have signed up for this tour. If I ever go again with Collette, I certainly will ask very specific questions. One of your representatives at the South Bend meeting, told us we would see the changing of the guards and the tour guide would get us there early to have a good viewing site. They don’t even do the changing of the guards everyday anymore.
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Tour
My favorite was Military Tattoo and Stonehenge. At 2 of the hotels we had to carry our own luggage to our room. I’ve been on numerous tours and they all took care of the luggage once you got thru the airport. That’s one of the nice perks you pay for on tours. Not sure why it didn’t work on theses two occasions.
Thank you for traveling with Collette on our British Landscapes featuring Edinburgh Military Tattoo tour. We're sorry to hear about the issues you experienced with the itinerary. Your comments will be reviewed by our Product Design Team in order to improve the overall touring experience for our guests.
Collette Support -
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The tour leader, John Barton was excellent. He was knowledgeable and shared information at stops and on the bus along the way. Peter, the driver was professional and helpful.
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Tour
Edinburgh was definitely the highlight. The city, the tour, and the tattoo almost made the long bus ride worthwhile. This tour tries to do too much. As a result there is very limited time in each location. Most of the tour was spent on the bus!
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Getting picked up at home is terrific! The driver was right on time and acted very professional.
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Seeing the Militarty Tattoo. Disappointed that the USA wasn't in it, but that is NOT your fault!
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Fantastic Tour
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Excellent itinerary, quickly hotels, and extremely knowledgeable guide.
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The tour included Highclere Castle and the Edinburgh Royal Military Tattoo. April, our tour guide, was so amazing.
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Arrived too late in afternoons as sites closed.
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Hotels on tour were excellent
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Stratford on Avon was most enjoyable
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Best vacation, EVER!!
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I was grateful for the home town pickup. Never had to worry about carrying my luggage. Loved all the towns we visited. The hotels were all nice and centrally located in the towns for easy walkability for sightseeing. The meals that were included were held in very nice restaurants, and the food was very good. This was my first Collette trip and I would not hesitate to book another. I highly recommend traveling with Collette.
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Loved every place we visited, hotels were great and the meals that were included were really good as well.
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Could not rate a 5. The tour manager was very knowledgeable but failed to address issue of one or two people delaying the group.
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Too much time on the bus and it was not called out in the brochure we had.
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See above.
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This was a very nice trip with very good hotels. One of the days, there was too many miles to travel. (I can't remember if it was the day before Wales, or the day after.) There was some confusion as to times to be on the bus, etc. I like the choices given as I was on this trip a few years ago, so I wasn't duplicating everything. We were so close to Warwick Castle while in Stratford, I would have preferred to have visited that. None of your trips include Warwick Castle. I would, and have recommended Collette to several friends.
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Spending a day and night in York was a favorite, as was the night at Ruthin Castle (which I understand will no longer be part of this tour).
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This tour was a great sampler or England.
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Hotels were good. Tour guide was very knowledgeable. Meals provide were good. Not much free time.
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We saw a lot. Good sampler of England . Spent a lot of time on the bus.
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Great - have made this trip twice and would do it again.
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Tour was wonderful. We went on the same British Landscapes tour 14 years ago - there were some changes, but the tour was excellent both trips.
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Love the history, landscape, sheep grazing, flowers, climate. Having hot tea daily with milk and a scone is a plus!
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Lorraine R, was excellent. She worked with our Pastor to include everything that he specifically wanted to visit. This is our 4th tour with Collette and we have always been very pleased.
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1. I really hate filling out these forms
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The tour manager was effervescent, friendly, helpful and worked at getting us where we needed to be efficiently.
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I loved Edinburgh. We enjoyed our visit to Holyrood and St Giles Cathedral.
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The US service involved booking this tour by phone. The rep was patient and thorough in explaining the details and answering questions.
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I love the quick pace of traveling 1200 miles and seeing so much of Britain. We were exposed to major attractions, regional food, and beautiful vistas. I also enjoy meeting travelers from across the US on the tour. Most exceptional was our tour manager, Peter Camara who has a reference book inside his head about everything British. I appreciated his personal email prior to the trip with additional details to better prepare. It's always a memorable experience traveling with Collette; we have done it 10 times.
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I told the travel agent that my granddaughter has a gluten allergy. The info made it to the printed sheet which the tour guide handed us on Sunday, but that night at the London Pub Crawl, all that the restaurant could offer was a salad and hummus with carrots. Emphatically the type of dining experience I paid for. There should be some sort of advance warning to the tour guide as to urgent info.
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I was sick all week. Trip was pretty much a waste for me, but my granddaughter and her friend enjoyed themselves.
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Loved the trip to Btitish Landscapes
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Everything was taken care of in advance, as usual. The trip was wonderful and enlightening and our guide Madeline was delightful. We had a luggage delay issue and she was very instrumental in getting that straightened out.
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Just meeting new people and seeing new things as I had never been to a European country before.
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Wonderful tour, outstanding tour guide (Madeleine), super coach driver (Paul), help when needed, and not having to lift heavy suitcases! My luggage did not arrive in London until 2 days after I did, and Madeleine was right on it! I never had to worry about it.
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London was my favorite because I could relate to it the most. Loved Ruthin Castle and could have spent a little more time there.
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A dedicated C/S representative or a small group of reps would be better than whoever answers the phone.
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The dress rehearsal parade for the Queen's birthday was the most memorable. The castles in Scotland were also memorable.
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great tour guide, wonderful courteous bus driver, a good choices for hotels. three of us from Maine had flight problems and were delayed a day, but otherwise it was a good trip.
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tour guide excellent, very courteous bus driver, good overview of the three countries
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Liked the ongoing dialogue of the tour guide. Gave us insight into the area we travelled.
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Really enjoyed Edinburgh-------lots of history to see and absorb.
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I loved the care and info we received from our tour guide, John, and our coach driver, Skippy. I would recommend Collette to my friends. I really enjoyed the British Landscapes trip!
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There were so many things to see and do. So hard to describe it all. Our Tour guide, John was very informative, fun and helpful, and our coach driver Skippy was very professional and kind.
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Wait time for pick up when returning state side, some Hotels did not have
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I didn’t have a problem with the John the guide, my concern was no safety features in the bath rooms tubes too high with no safety tails nor mates in tubes my wife slipped and fell we got sick the last 2 days the trip from there went down hill, we were not picked up on time on return stateside not happy
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All were favorites just not enough time spen at location
Thank you for traveling with Collette on our British Landscapes tour. We're very sorry to learn of your concerns with the safety features in the hotel bathrooms and that you became ill on tour. Your feedback will be reviewed by our Product Design Team in order to improve the overall touring experience for our guests.
Collette Support -
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Service
This was my 4th Collette trip, so I am a fan. The tour of London, Scotland, and Wales was great.... The tour guide was knowable and professional. Diver was skillful. However, and unfortunately, I doubt I will be going on another trip. It is way too difficult to stay alert for 24 hours. The flight over is naturally a challenge, but then touring all that day after arrival is too much. Everyone needs a little recovery time to freshen up, brush teeth, rest a little, etc. You need to find a hotel with early check in.
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Nice tour of London Love Scotland and time to explore on my own Wales was beautiful.....would love to see more of it
Thank you for traveling with Collette on our British Landscapes tour. We're sorry to hear you had such an unpleasant start to the tour. Your feedback will be reviewed by our Product Design Team in order to improve the overall touring experience for our guests.
Collette Support -
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Service
They were always on time, gave explicit directions regarding our itinerary. Liked changing seats. Tour director and driver courteous. Really enjoyed the history tour director provided as we traveled. Also the guides along the way were excellent. No complaints! Except on London coach tour...we never passed Harrods...nor was it mentioned! I should have asked where it was. In the booklet with our info...everything we could possibly need to know was covered. Thank you!
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It was nice to be in London again but the weather was not great, really liked York! Edinburgh was special...so pleased it was included and glad the Queen wasn’t in holyrood as it was special to be there on mother’s day! Nice to stay in castle in Wale’s...and to learn so much about the area. Our speaker at dinner was so informative. Loved Stratford on Avon...some of us got tickets for a play at the Royal Shakespeare theater...a most memorable experience. Could’ve stayed longer in Stratford but then it was exciting to see Stonehenge!
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Great Collette Tour of England, Scotland, and Wales
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Marla at Global Vacations was exceptional. She made all our extra arrangements and it all tied into our Collett Tour beautifully.
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Our Tour Manager, Madeline was wonderful. She was always a step ahead and very sensitive to her customers needs. Our Tour Driver Tom was very skilled, patient, and professional. He has a great attitude!!!!
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Pleasant trip.
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Enjoyed the trip. Very nice hotels, comfortable travel. I would cover fewer miles and stay a bit longer in some places.
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I most enjoyed the stop in Cambridge. I wish we could have stayed longer.
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Well organized tour.
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Well-organized tour, good value for money spent. No problems with transportation, lodging, meals, luggage handling, etc. Travel connections between Salem and IAD were particularly appreciated. Madelaine was an exceptionally good guide/director and dealt with problems quickly and efficiently. However, this particular trip probably included too many activities in too short a time, and some (Ruthin, for example) might have been deleted in favor of an extra day in Edinburgh or London. Although the countryside was scenic, the group did spend a lot of time on the coach. We arrived in London a week before the tour group and were able to enjoy some museum, theater and music productions. The tour organizers might consider offering these as options for members of the group. Since we spent two nights in Stratford, we could have been told in advance that tickets were available for the theater there.
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See previous comments. I enjoyed visiting Cambridge (however briefly) and York, and the opportunity to attend Evensong at the Minster.
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The trip itself was great and Peter was amazing!!! The pre-trip arrangements were a nightmare. I tried for 2 months to upgrade the air and was given 'the run around' or no response each time I made the attempt. Consequently, I was given a bad seat with complete strangers for a 9-hr flight. I have severe back problems and needed better airfare accommodations. One would think that trying for 2 months to make that happen would have been possible but it was not. -
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The tour was great but the pre-trip was horrible.
Thank you for contacting us again in regards to your British Landscapes tour. While we're happy to hear you enjoyed the trip and the services of your tour guide, we are very sorry about the pre trip difficulties with your air schedule. Your feedback will be reviewed by our Air Reservations and Client Care Team's in order to improve the overall touring experience for our guests.
Collette Support -
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Would recommed and use collette again. It was well planned and informative. Everyone was helpful and friendly. Guides were well informed and went the extra mile to accommodate everyone’s interest.
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Overall tour was excellent! Free time was used to explore on our own.
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We had a bad experience with a train ride and Collette refunded our money fir that rude. I was thrilled,
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Have nothing to compare it to.
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A wonderful trip!
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Enjoyed having everything take care of and only worry is to have a good time.
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The tour guide made the trip a wonderful time.
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Local Guides Have The Knowledge and Experience!
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Experienced local tour guides and tour manager. Knew the routes and gave great advice about where to shop, what to look for (shopping), where to eat and so forth.
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Tour
Our tour manager kept us on time, knew the ins and outs of traveling. She really took great care of us.
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This was my first experience with a travel agency as I don’t travel much. I found it a good starting point. I now know where to go back and spend time to see what I want. I found it to be too time constraining with too many destinations and not enough time to spend at any one destination. I would like fewer stops with more time at each stop.
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As I previously stated, not enough time to take in the shopping, museums and scenery at each destination.
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Great experience
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wonderful adventures great people
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A jammed packed trip that gave a good overview of the UK!
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I think the tour was well laid out and planned with adequate pre-trip headsups and communication. It was our first ever group trip purposefully because we really felt the need for a good deal of hand holding and planned activities in country since we'd never been there before. Our tour manager and driver were a great team too!
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We really enjoyed ourselves. My favorite things were the Tour of London, Highclere Castle side trip, SCOTLAND especially Edinburgh, and the Wales countryside scenery. Also loved the Stratford on Avon area. I really wished we'd had a day in YORK way too short time there.
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Great highlights of of the British Isles.
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Hotels were great and in convenient locations. Our tour guide Erin was outstanding and did her best to make everyone's trip fun and informative. The local guides were also great with their expertise to provide us with a taste of each location. One problem I experienced was even though I requested back in October 2018 for my room to be in a "quiet area" ( away from elevators, ice machines, & street side) this was not done for the first 3 hotels even though Erin called ahead for my request. Hotel staff does NOT seem to be aware of room locations when assigning them. I had to change my room 3 times which is very unsettling when that could have been avoided. Please address this and contact me. Thank you. I think 2 more nights in London before heading to York would have been preferred .
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Loved all the cities, castles, gardens and history. My favorite was visiting Stonehenge.
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boring bus tour
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It was a boring bus tour
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Tour
Boring long bus tour. No cultural tour
Thank you for traveling with Collette to Sicily. Your feedback on your air schedule and the the role of the tour manager when it pertains to confirming departure flights will be reviewed by our Air and Tour Management Teams in order to improve the overall touring experience for our guests.
Collette Support -
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Everything was well organized and planned out to perfection. From beginning to end every detail covered! We had a fantastic trip. I would definitely use Collette again. You took all the worry and stress out of planning a big trip ! Thanks so much for a job well done !
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Highclere was my highlight of the trip. Our bus driver even played the Downton Abbey theme music as we drove e up the long drive. Hearing that music made it even more special.
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Everything proceeded smoothly and we were quite satisfied.
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London city tour, Edinburgh Castle
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Sarah did an amazing job and so helpful!
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Great tour with John and Skippy. Enjoyed John’s stories and helpful in having my forgotten jacket and glasses returned to me. Skippy was an excellent driver!!
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Two many to name but Highclere and Edinburgh was favorites!
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Excellent accommodations and meals.
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Bravo Michelle and Skippy
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Experience much positive in short tour.
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British Landscapes to always remember!
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Very well organized and pleasant experience. Not one hitch the entire trip. It was smooth, fun and informational. Great team leader, excellent local guides, comfortable hotels, fascinating visits to Holyrood Palace, Shakespeare's Birthplace, Stonehenge.
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The best tour manager - very professional, informative and fun! Comfortable coach taking us through gorgeous countryside to amazing sights. Our day in York was most memorable from the high speed train ride to the excellent local tour and time on our own to find a wonderful restaurant.
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Collette is an outstanding company to travel with, paying attention to even the smallest of details. Their knowledgeable tour managers are second to none!
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The tour was superbly paced and designed especially for the group traveler. Excellent Tour Manager. I always love going to Anne Hathaway's House, but an added delight this time was out farewell meal with a few snippets form Shakespeare's plays!
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I would travel with Collette in the future
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Very professional, timely, informative, friendly, cost effective
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Satisfied with this tour.
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The tour was well planned with a variety of experiences included. All hotels were of good quality and located within areas close to restaurants, local shops and points of interest. Our tour guide (Michelle) was very knowledgeable and personable, taking care of any issues that arose during the trip. She even kept us informed about the areas we were traveling to, including providing trip members with a food item unique to that area. I would definitely travel with Collette again.
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Tour
The tour provided an excellent overview of the United Kingdom. I had never been there before, but having such an good experience made me feel at home. Would have liked more time in London. That was the only location I felt rushed since there were so many places to see. Did not have a chance to go into St. Paul's Cathedral or Westminster Cathedral, only saw them from outside. Really liked staying in Ruhin Castle. I was concerned that we would be staying in a separate building on the castle grounds, but our rooms were in the actual castle. Walking on the Royal Mile and touring the Edinburgh Castle was a memorable experience. The most moving experience was seeing Stonehenge.
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Wonderful Trip!!!!!
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Service
I think this is about the 5th or 6th vacation I have taken with Collette. I feel safe and know they will touch on the highlights of the countries or towns we go to. This trip was a trip of a lifetime. I enjoyed each and every day and they took us to the places I had read about in books.. So enjoyed London, York, Edinburgh and Stonehenge. The group leader was excellent and kept us informed at all times and made sure we enjoyed each day.
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Loved the train ride to York and the town of York. So enjoyed the Viking Museum. Enjoyed Edinburgh Castle and Gretna Green stop. So wonderful for shopping. Liked the stop we made in a little town that had Shakespere grave, the little cafe was great. When we were on the coach going from town to town enjoyed the countryside and all the sheep, it was so wonderful. Liked staying in the Rutin Castle . Also made friends with some of the other travelers and it was so enjoyable
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Michelle was sweet, kind and very helpful when I was having a hard time.
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Our tour guide helped us find ATMS that would take Discover Card. She also helped me find a drug store to find medicine for my cold. Also, in Scotland I was very sick. Our guide bought me some crackers to help my stomach.
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I enjoyed all the sights. I especially our sight seeing in London. Duncan, our guide was knowledgeable,friendly, and very fun to see the sights with.
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The tour was too hurried, poorly planned, e.i. We went to Westminster Abby on Sunday & you cannot go into the Abby as a group tour; did not receive my packet nor detailed info prior to the afternoon of the 1st day. We went a day early and had no info while we were sightseeing on our own. Had to worry about the time our group was to meet! Lucky, we got back to the hotel prior to the group leaving the hotel for dinner! Spent a night in the Wales castle - didn't have time to see the castle during daylight hours, nor see the town. This tour did not measure up to the previous tour we had with Collette's tour of Christkindle markets earlier in 2001!
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See my earlier comments. Why?
Thank you for traveling with Collette on our British Landscapes tour. A member of the Guest Relations Team will be reaching out to discuss your feedback
Collette Support -
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More site time, less bus.
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Tour
Too much bus time, not enough time at site locations.
Thank you for traveling with Collette on our British Landscapes tour. Your feedback will be reviewed by the Product Development Team to enhance this itinerary for our future guests.
Collette Support -
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Service
Wonderful hotels, terrific head tour guide as well as local guides. Bus and driver Skippy, A Plus. All the cities we visited were very interesting and well worth the time. The only draw back in my opinion was the very early starts to the day when going from one place to another.
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London, Edinburgh, York & Stonehenge.
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Excellent.
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Wonderful itinerary and leaser. Wish the group was smaller
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Good but too rushed.
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Service
We stayed at some fairly nice hotels and a good meals. Transfer to and from the airport went smoothly. Generally I enjoyed the tour but thought they tried to cram way too much into it. I was exhausted going from one place to another, staying only one night at a particular town or city. The tour director was very knowledgeable but she was kind of casual with some of her instructions. As a result there were a couple of Mix-Ups about the time the bus was leaving or whether we could have lunch somewhere
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Tour
Wales in Stratford where my favorite places. However we did not stay nearly long enough in the castle and wales. I could have easily done without going to Stonehenge. We had just a really short time and the lines were very long.
Thank you for traveling with Collette on our British Landscapes tour. Your feedback has been forwarded to the Product Development and Tour Management departments. This feedback will be used to enhance this tour for our future guests.
Collette Support -
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Great British Experience
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Service
Tour guide was friendly, informative and super helpful. Trip was well planned, hotels were in excellent locations and we had free time to do our own thing. I plan on using this agency again in the future. A group of 42 was a bit large but guide was very organized.
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Tour
I had booked the earlier tour for August which included the military tattoo but we got moved to Sept. The Scottish night experience was a little too touristy and too long, and this replaced the tattoo. So that was a disappointment for our British Landscape tour.
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CAROLYN FROM AVOYA TRAVEL WAS JUST GREAT ALWAYS GOT RIGHT BACK WITH ANSWERS TO MY QUESTIONS. ALL DOCUMENTS WERE ACCURATE AND ON TIME.
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HAD MY HEART SET ON SEEING STONE HENGE
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Everything was perfect.
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Edinburgh Castle and Holyrood Palace
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Fabulous
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Collette had everything well organized, from limo pick-up at our house, to timely transportation back to Heathrow Airport, to timely transportation back to our house. The tour was planned well and had enough to do, in addition to giving us free time. We took advantage of the four optional tours. This was our second Collette tour and we will have no hesitation in taking further ones. Likewise, we would have no hesitation in recommending the company to our friends
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Tour
Some memorable experiences included Stonehenge, London in general, a Scottish Night Out, and the scenery while on the bus. The weather could not have been better!
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N/a
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Beautiful places. Enjoyed everything
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The British Landscapes trip was excellent
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Service
The service was excellent. I checked with Collette a few times before the trip and they were easy to work with and they answered my questions. Their service on the trip was excellent and the tour manager took care of us and answered all of our questions.
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Tour
There were so many memories that we made on this trip, but my favorite was Edinburgh Scotland and the castle we stayed at in Wales.
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You will see us again in april...:)
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Service
We are an ideal match for Colette> We are retired now and live in a rural area of northeastern pa. and it is somewhat involved to get to Newark. we appreciated the door to door pick up and the extra effort it took to find us in the woods and transport to the airport. We signed up for all the optional tours on the trip and the tour guide and transport was great. All the services provided on the tour were great and the accomodations and food was great.
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Tour
Loved ruthin castle and wales was able to add 3 days in London so we could take advantage of our trip and visit some museums. Colette also provided that portion of the hotel so that was very convienent. On a personal note, this trip was a second honeymoon for us and was the same route we took in 1973 but was did not backpack so the bags were all taken care of which was great,
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Great Fun!
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Service
This was our second trip with Collette. We had a fabulous time! Our tour guide, Lorraine Robertson, was very professional & very entertaining! We had such a great time that we already booked another trip with Collette fro next April!
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We enjoyed it. But it was too much traveling between cities on the bus, only to spend one night at the next town. (London to York...Edinburgh to Wales) We both felt that 2 nights in each location would have been better...to be able to see more of each location.
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THE TOUR MANAGER, BRIAN, DID A GREAT JOB. THE LOCAL GUIDES WERE ALSO VERY GOOD, AND THE LOCATIONS VISITED WERE ALL INTERESTING.
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WELL WORTH THE MONEY. THE ENTIRE TRIP WAS WITHOUT ANY SIGNIFICANT PROBLEMS.
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Had a great time!!
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Brian was professional and courteous. He went the extra mile to make sure that everyone was taken care of, any questions were answered, and was very knowledgeable regarding all areas of our tour. He also had a sense of humor whichm for me, makes a tour even more pleasant and fun.
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Everywhere we went was awesome. My favorite experience of Ruthin Castle. I only wish we could have spent more time there exploring the grounds.
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Well coordinated from pick up at the airport to drop off at the airport at trip's end.
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Tour
Outstanding sampling of England, Scotland , and Wales. I wish there was more time in London. I would recommend anyone taking this tour either come in 2 to 3 days early or stay that long after the tour. London has too much to offer and 2 nights and 1 day is insufficient to see this great city.
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An excellent trip. Well planned an guided by a true professional!
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We saw the beautiful countryside lined by years old stone fences and manicured hedges.
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Adventures, good and bad.
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Service
Not as organized as some tour companies . Seemed confused by logistics. Took us to wrong terminals at airport etc. Too much free time. Tour guides and bus driver were very good.
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Tour
Interesting places to visit. Most of the hotels were comfortable. Food was good except for the optional Scottish show.
Thank you for your feedback. A member of the Guest Relations Team will reach out to you to discuss your comments.
Collette Support -
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We enjoyed the trip overall.
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I enjoyed the trip but thought more time was needed in York and would have liked to have seen Ann Hathaway's cottage and taken the Avon River cruise. I think tips for local guides should be included. It is hard to always be looking for change to tip. The hotel in Scotland was in a poor location . Loud noise from pubs across the street.
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Scotland and Ruthin Castle were my favorites.
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Need more time in some locations
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Yes
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Tour
Good tour just not enough time in York to see things I wanted to see. One day in London - not enough.
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Trip was for the most well planned out and included a lot of high points in short period of time. There was at least one major hiccup that stated the trip off on the wrong foot. First night where all travelers were to have dinner and meet each other never happened. The transportation to the restaurant was messed up and people waited for more than an hour to get there. Unfortunately most people got tired of waiting and went off on thier own . Four of us who were traveling together went our separate way for dinner. Not a disaster but left a bad feeling right out of the gate.
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Tour
You tried to put at least one too many things in the to do package. For example thr trip to Stonehenge was to not good. Way to little time to even visit the museum or gift shop.
Hello Vernon, thank you for sharing this feedback with us about the tour. We have passed this along to members of our team for review. \n\nWe appreciate you and value your insight as it helps us to improve our tours for future guests. We look forward to traveling with you again soon.
Collette Support -
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Well organized
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Service
The service was good. Restaurants that were included in the tour were not within 10 min. from the hotels. One was a good 40 min. walk. Not happy about that. Being picked up from home to airport & airport home was a nice service. Tour manager was very knowledgeable, BUT very unorganized. On return trip home not enough time to get from hotel to airport in London. Upon arrival at airport had only 45 minutes to go thru security, check in and arrive at gate.
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Tour
Tour was well planned out as far as what to see. Instead of walking around York to look at bars they could of taken us into the York Minster Cathedral. Could of gone into Westminster Abbey. Our Tour Manager was very knowledgeable, BUT was very unorganized. When left to go to the airport to go home From time we got to airport in London, we had about 45 min. to go thru security, to gate, etc. They should allow more time
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Overall a good trip.
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Service
Over all, a good trip. The only negative was the bus itself. No enough leg room, seats were hard and uncomfortable. We should have traveled to a better portion of Hadrian's wall. The section we got to see was disappointing. From my research there were much better examples of the wall we could have visited.
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Tour
All ready discussed, See above
Hello Glenn, thank you for sharing this feedback with us about the tour. We have passed this along to members of our team for review. We appreciate you and value your insight as it helps us to improve our tours for future guests. We look forward to traveling with you again soon.
Collette Support -
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Service
The tour was quite rushed. I would have liked more time in York and Wales. Our guide provided no daily written information, not even a list of email addresses for everyone. She was fun, but became short when we couldn't hear instructions while huddled on busy streets. We even left one person behind and just happened to see him on the street and stopped for him. Of course, he was that person who was always late, but you don't just leave someone!
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Tour
Stonehenge was a bucket list item for me, but the Jorvik Museum in York was a neat surprise.
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Day trip to York
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Service
Loved the pick up and drop off services. Saw many sites of interest. Nice hotels, in general.
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Tour
I loved the tour in Edinborough Scotland. The castle, Holyrood, and the dinner were great. Since you don't provide space for criticism, I am adding it, here. The average age is over 65. If you are going to get us up early and run all day, it might be wise to have earlier dinners. People were exhausted. Also, the farewell dinner should not be on the last night, but the night before, so everyone can pack and relax before flying home. I have other suggestions, but, I think you don't want to hear them.
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Your ideal travel experience
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Service
Great itinerary, excellent guide, awesome driver - what is not to love??
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Tour
The Military Tattoo, Stratford-upon-Avon tours, and Stonehenge visit were all fabulous - I can't pick just one!
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Service
Our tour manager was excellent and kept us informed on the trip with the history and highlights of the areas and even had some local music to play while on the bus. The dinners that were included were all very good as were the optional dinners. They added to the whole experience. Loved the restaurants in London and the farewell Shakespeare show and dinner. The hotels were average to excellent, but all in great locations, so this might have been the best choice for the location. The British Landscapes Tour had a lot of driving between sights which made for some long days, but that meant we were able to see a bit of England, Scotland and Wales. The people on the tour were all very friendly!
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Tour
The Military Tattoo Festival
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Everything was well planned and carried out.
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Visiting the Palace of Holyroodhouse in Edinburgh and visiting Shakespeare's grave in Stratford-upon-Avon.
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All details are taken care of and thought out. All of our needs were always met with a smile.
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One of the things I loved about this tour was the diversity among the places visited. Collette seemed to have covered all of the areas that appeal to visitors...the only problem is that you fall in love with a city or town and wish you could stay longer. That's the sign of a good tour for me.
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A Super UK Trip!
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This was our fourth Collette tour and possibly the best. The arrangements were very good at each of our four hotels. One hotel I would not recommend that they use again, but the number of hotels in that town may be limited and the company may not have many choices. The tour manager, *personal details removed by Feefo* was superb. She had a great attitude and was willing to share her knowledge of the areas that we visited.
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Great locations and well planned daily tours. Super coach drive and brand new ride. Very "on time" attendees.
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England, Scotland and Wales are stunning in the spring!
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Well paced tour. Guide was considerate to a fault and very knowledgeable. Hotels were all good except for Ruthven Castle. That is NOT a luxury hotel! Interesting to visit and look around, maybe have dinner, but rooms were below average.
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Beautiful drives through the countryside! London hotel was perfectly located for walking near the Thames and the Tower. Right near Piccadilly tube station too!
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Very organized and thorough. Personnel seem genuinely interested in making sure the experience is fun and informative.
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Could have spent s little more time in London and maybe had a your in the tower of London.
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Collette: The very best!!
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Service
The office staff was always pleasant and cooperative. I made a change to the airport pickup/drop off and they were happy to oblige me. They even mentioned a discount that I didn't know about. The trip went smoothly with no major problems. I have travelled with Collette previously and always found them to be courteous and helpful.
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Everything on this tour was great. Our Group Leader was helpful and kept us informed and if there were changes to the itinerary he let us know in plenty of time and explained our options. The hotels were comfortable and the provided meals were excellent. Some of the hotels were "quaint" but they were usually located near restaurants and shopping. The Ruthin Castle was a grand experience even though it was a bit off the beaten path. The peacocks were awesome! The most memorable experience was riding through the Lake District. The green fields and grazing sheep were the quintessential experience of the English countryside.
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There were too many delays getting tickets, vouchers etc. though the tour manager tried to get it straightened out I don't feel there was much support for her regarding the issues. The hotel rooms didn't really accommodate 3 people they also had a few problems regarding our dietary needs. For the amount of money we paid I would have appreciated more in depth touring. Not just looking out the window at iconic places but actually going inside them. Especially in London.
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Tour is very quick and cursory. It's a good overview of the the island I just wish it was more in depth.
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Excellent service by Collette US
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Hotels were nicely located, tour director and coach driver were great.
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Tour should be 1 day longer, spend 1 night in Oxford rather than 90 minutes, so we could properly see Oxford and then on to Ruatha and enjoy it and the castle, rather than no time in Ruatha.
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We had a great time visiting England! Superb job by Collette..great trip!
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Collette really does a great job! Our tour guide,****** was absolutely wonderful! We had a fabulous driver and they made our trip so enjoyable. The sites were great (Highclere was especially a treat), every accommodation was comfortable, no complaints! Excellent!
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Where do I start? Everything was wonderful! Our favorite part was Rookery Hall - beautiful scenery and lovely accommodations. Our only complaint is that we would have loved another day there! Another high point was Highclere Castle.
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Covered a lot of territory and enjoyed the sights. Did not rate higher bec...
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Service
Covered a lot of territory and enjoyed the sights. Did not rate higher because did not think the tour manager was very good and thought some of the stops were less than satisfactory - for example Oxford where we were just turned loose with no guide.
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Most memorable experience was Stonehenge.
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I was very disappointed with the guide. We have had better ones in the past...
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I was very disappointed with the guide. We have had better ones in the past. Very seldom did he give us any info on what we were seeing.
Thanks for your feedback Ralph. We have passed along your review to our Tour Manager Team Leaders.
Collette Support -
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Trip too rushed. Not enough time in places.
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Worst trip I have taken with you. Have taken 9 tours in all. The trip was too rushed and didn't spend enough time in the towns. Way too much time on the coach. The hotel in Edinburgh was the pits. The area around the hotel was dirty. It was difficult to use the toilet in the room. The toilet had its own room and it was hard to open the door. Also the tour director and the bus driver were not getting along and that was something the guests shouldn't have had to deal with. I don't have much faith in taking another trip with you.
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Hotels were not up to par. Optional and included meals were to long. Meal times were two and a half hours to three hours in length. Not fun finishing a meal at 9 to 10 at night and then up at 5 or 6 in the morning. Bus was too crowded and seats did not have good leg room-especially the seat to the back of the back door of the bus.
Hello Janet,
Collette Support
Thank you for letting us know about your recent tour, your feedback is incredibly valuable to us. Please accept our sincere apology for the conditions you experienced at some of the hotels on tour, as well with the tour guide and driver.
We have also let members of our tour manager and product development team know about your experience. They will be reviewing this feedback and using it to improve this tour for our future guests. We are thankful for your business and look forward to seeing you on another tour. -
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Great itinerary & food. Hotel location & accommodations good except York.
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Response to pre-trip request, esp. Interest in short break away from group while on tour
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Wonderful tour, lived up to title "British Landscapes"
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We arrived in London a day early to experience the city. We were expecting a Colette presence in the hotel - there was none. We couldn't figure out from the description in the packet what to expect on the first day and what we should try to see on our own. I finally got a hold of our tour manager and he put a packet under our door - which we found out wasn't even complete.
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Our first trip to England so we were excited to see the difference in cities, the landscape and learn more about the history of the country. Interesting to realize a large percentage of the buildings have stood for 500 years.
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I will certainly look closer at details of any other trip by Collette
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1. the distance from the airport to first hotel was 2.15 hr. – a couple of hours going through customs in London Heathrow, after an all night trip, was exhausting. 2. the long coach distances during our tour from point A to point B were too long. 3. there was not enough time for shopping and not “trinket” shopping was what we wanted. 4. the tour manager and coach driver were at odds with each other. The coach driver could have been more groomed with “teeth”!! 5. the final hotel back to the airport was 2.5 to 3 hrs. drive - having to arrive at the airport a minimum of 2 hours and finally the flight home at 7 hours was all extreme. This particular tour was exactly what I was concerned about by taking 'bus tours' - up every day at 6 - luggage out by 7:30 - breakfast and ON THE BUS by 8. Our previous Ireland trips were much better paced.
Hello!
Collette Support
Thanks for sharing your feedback with us about your recent tour. A member of our Guest Relations team will be reaching out to learn more about your experience. We have also passed this along to our product development team for review. Thank you for bringing this to our attention. -
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Overall very good tour but disappointed in cleanliness of hotel
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Service
Overall the tour was very good. The tour guide was very informative and knowledgeable. I could not rate as excellent due to the following reasons, our room at the Grange City had the curtain holder screws coming out of the wall and it appeared that someone had been fixing something and left the screws on the window ledge, when I went to close the curtain, the screw fell out. The beds were very hard. Not overly impressed with the Grange City, had stayed at the Apex and was more impressed with it. Our hotel room in Stratford was in need of repair, the drywall tape was split, there were actual space between the drywall and it is was painted over, there was holes in the baseboards, the room appeared dirty, there was an oscillating fan in room that had clumps of dust on the front of it (a good maid would have at least run a cloth over the cover to clean and remove the clumps of dust), the corner of the baseboards by the windows had black stuff on it, not a little bit, a lot. Very disappointed in the room. Loved Ruthin Castle, however, would suggest to management to have cleaning staff wipe down white cupboards as dirty finger prints were evident around the door knobs. If it had been one or two, wouldn't care, however, around the knob and the knob looked grubby. Which really took away from the room. The coach driver did not know the route and he and the tour director would argue about the route. Not the most professional way to behave. As well the driver answered his cell phone while driving and input GPS info while driving. Could the route not have been discussed before we boarded the bus. Our first meal of the tour, my husband did not receive his dessert until everyone was leaving. I had told the waiter I was gluten free and received desert with cookie crumbs on it. Sent it back and did receive new dessert, however, had to eat quickly and share with my husband as everyone else was finished. The Scottish Dinner, the York Dinner where wonderful and would recommend to others. I am a travel professional, I would be concerned in recommending this tour to my clients based on the hotels and motor coach driver.
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Overall really enjoyed tour. Loved the Lake District and Grasmere and would like to spend more time in the area. Bourton on the Water was worth the stop, wouldn't have stopped if on our own. The pub at the Hadrian's Wall stop was excellent. The Scottish Night out was lots of fun and would recommend. Enjoyed so many things about this tour, the dinner at Shakespeare's daughters home was wonderful, Ruthin Castle is a recommend would have like to spend more time here as well.
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We will be careful about our next trip with Collette.
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1. the distance from the airport to first hotel was 2.15 hr. - after an all night trip that was exhausting. 2. the long coach distances during our tour from point A to point B were too long. 3. there was not enough time for shopping 4. the tour manager and coach driver were at odds with each other 5. the final hotel back to the airport was 2.5 to 3 hrs. drive - having to arrive at the airport a minimum of 2 hours and finally the flight home at 7 hours was all extreme. This particular tour was exactly what we were concerned about by taking 'bus tours' - up every day at 6 - luggage out by 7:30 - breakfast and ON THE BUS by 8. Our previous Ireland trips were much better paced. June M. Kelly
Hello June,
Collette Support
We appreciate your feedback and apologize about your recent experience on tour. We have passed your review on to members of our product and tour manager teams so they can review and follow up on these points to improve the tour for future guests. Thanks for bringing this to our attention. -
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A bit disappointing.....
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Service
I wrote a letter to Collette telling of my safety concerns with our bus driver going too fast on two-lane roads. They informed me that they passed my concerns "up the line".....which really tells me nothing. I felt that our safety was jeopardized more than once due to speed AND almost rear-ending two cars in two incidents. Our tour director was much aware of this. As a group we felt that we rode on the bus too much. Last year in Ireland my group of six (out of 38 on the tour) enjoyed our tour very much. This tour....not so much. As for the English countryside......it's just as beautiful riding through parts of NH, VT and the Berkshires of Massachusetts! Yet we did enjoy the tour.....just not as much as we had hoped.....and may not do any more bus tours with Collette. The activity rating was "3".....same as in Ireland. Yet our tour director liked to walk, so his "stroll" could turn into quite a distance for many of us. Walking the hills of Edinburgh was not appreciated by those of us who were expecting less.
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We rode on the bus way too much! Shorter days on the bus would have been much better. Perhaps different routing would have saved us having to ride so much. When we were in Oxford we could have visited Stonehenge.....not having to ride there from Stratford!
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Very interesting and informative trip since I am part Scottish & Irish.
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Hotels were great, your guide Chris was very nice and full of fun and information. Ricky, the coach driver was so nice. He was a Dear. I would have liked more free time but that was my fault for signing up for all three optional tours.
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Very well planned and organized.
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Enjoyed info shared.
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Tour Guide & bus driver were very good. I am hearing impaired so if the Tour Guide would post a white board in the lobby of hotel for time(s) that evening and next day, this would be very helpful. GoAhead Tours does this. As we move around in bus, it is far more difficult to determine what applies immediately and what us coming up!
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I had envisioned more time in London. Had jet lag so the 4 hour London Tour was good but I had wanted to do the London Eye. Little time for any shopping except in Cotswolds.
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A great overview of British history and landmarks!
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I love to travel, and have travelled with Collette many times in the past ten years,..well-located hotels, good pacing of activities, and excellent food are a few of the usually excellent factors for choosing Collette. The pacing with this tour was a bit scattered,...too many destinations with not enough time in most. The Edinburgh Novotel was a disappointment, .not up to what I've come to expect from Collette. Our tour manager, Chris, was wonderful!
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Excellent itineraries and guide . Enjoyed all of the dining options and our coach driver was excellent.
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The Military Tattoo in Edinburgh was beyond description, simply awesome.
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Excellent service. The tour manager was right on time, all reservations were ready for our group, we could just walk right in the venue we were going to.
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Excellent Tour Manager. I would definately travel with Collette again. Food was wonderful. A very nice mix of traditional English yet one could always choose healthly. It wa nice to sit back and leave the driving to someone else. Instead of having to have my nose burried in a map, I could watch the beautiful countryside.
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Collette tour was characterized by very good service
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Service
Throughout the entire process, Collette staff was good at informing me about the features and activities of the trip and giving helpful suggestions about packing, etc. it was a surprisingly good mix of panorama and focus. We arrived early ahead of the tour group and stayed late on an extension in Paris (not part of the tour). Nevertheless, I knew where to be and who was picking my wife and I up at every transfer point from departure to return, and all of this went off without a hitch. The tour manager, was exceptional in every respect, and my wife and I give him high praise for making the whole experience more informative, more interesting, and more enjoyable.
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There were so many...I would single out the Military Tattoo, which was awesome, along with the trip to Highclere Castle, which was fantastic.
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Excellent trip..First class. Our tour guide and bus driver were the "best: would travel with Collette again.
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The Edinburgh Tattoo and the selection of resturants, the tour guide.
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great tour
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not sure what the US standsw for
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tatto in Scotland. Very exciting and moving
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The guided tour around Great Britain was pretty good, although we felt we left on our own quite a bit. We got lost a few times and had trouble finding places to eat. The extension to Paris was bad. The hotel was good, but located in a very bad part of Paris. There were protest gatherings in the plaza (loud speakers, huge crowds), grefetti every where,lots of homeless people degrading the area from sleeping on the benches to using the bathroom on the sidewalks and alleys. Very uncomfortable and downright scary at night. We couldn't find good places to eat. The big red tour buses were good once we were able to get on them. The pickup stops were a long way from the hotel, and we had a lot of trouble finding them. We were basically on our own and got lost several times. Really not an enjoyable experience.
Thanks for reaching out! A member of our guest relations team is going to be reaching out to discuss your feedback.
Collette Support -
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I like Collette as they give you free time in the cities we are staying in.
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Tour
The tour manager gave us a lot of information about the areas we were in.
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Wonderful, wish it had been longer.
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This is my 5th trip on a Collette Tour, all have been excellent. Excellent tour managers, well versed in the tour sites and very attentive to the customers.
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Wish we had more free time in London to see the interiors of some of the landmarks.
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Awesome experience! I was able to have a cousin living in N. Yorkshire visit me at the York hotel one afternoon!
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All went well with the tour, very well organized. Tour Manager was great and very knowledgeable. The only issue was changing the bus tour of London/changing of the guard scheduled for the second day in London due to a cyclist event. The tour was on our final day in London and this made it difficult to get to see some things on our own because time was short. I think visiting West Minister Abbey should be included in the tour. We were told that it was open until 4:30, but unknown to us, the line was cut off at 3:30pm and we didn't know this and were disappointed not to be able to get inside. This fact needs to be shared verbally and in printed material.
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I loved all the palace and castle visits including Highclere, of course. Our tour guide took a group photo here as well! The walking tour in Edinburgh was fantastic, as was our local tour guide. The welsh harpist at Ruskin castle was a delight and so personable. I enjoyed the Scottish night out entertainment, but our view was obstructed.
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Fabulous tour cram packed with nice people and terrific sites
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Fine hotels, very nice fellow passengers, great driving with *personal details removed by Feefo* was a fabulous tour leader and companion. He was full of knowledge and suggestions and friendly helpfulness. Saw so very many fascinating things. Arriving home a day late (after the Delta melt down), with no bag and only 6 hours sleep in the previous 48, everyone I met commented on how well I looked! It was because I was so happy since I'd had such a good time !
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Can't pick just one--Ruthin Castle, Shakespearean scenes in the garden, getting to sing at Scottish night, Windsor Castle, Stonehenge on a grey day on Salisbury plain. . . . And I particularly liked the things I did myself: tea at Fortnum and Mason's, Hamlet at the Royal Shakespeare Company, Edinburg's real Mary King Close. . . .
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This really was a taste of Great Britain --- really got a good feel for each place visited!
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Overall, wonderful. Suggestion --- this is the second Colette tour. I really would like the first night dinner be more private where all tour participants could meet each other. Maybe have a share time, name and where u are from (I made it my goal to talk and introduce myself to all 41 people. It was hard! Also, a list should be available of all participants in welcome pack. Part of the joy of a trip for me is making friends with others.
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Class A service
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My pick up sedan to Los Angeles airport was A-1. Did not feel the pickup at Heathrow met your standards.
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We loved it and hope to go again but be healthy
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Even though we were ill during trip Colette tour guide was excellent in meeting our needs. We were also without our luggage a couple of days and our guide was excellent in finally getting our luggage for us
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Must go back to London and Scotland
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Collette service is great!
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When I was signing up for the tour, I had a few questions so I called the customer service number. The representative was very helpful and walked me through every step while on the phone. She offered to get airline tickets for us and the price was less than I had found plus we had transport service to and from the airport.
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The trip was well organized and ran effectively throughout the tour. The tour manager and bus driver were knowledgeable and professional; we always knew we were in good hands and what to expect each day. The city tours in London and Edinburgh were good overviews but we didn't have time to go to many places we saw and learned about in passing. London was busy at this time of year so lines were long to The Westminster Abbey and other places we would have enjoyed visiting in the afternoon. In Edinburgh, we were able to walk down The Royal Mile and visit some sites about which we learned on the tour. York was a delightful city with interesting history and great food, especially The Sunday Roast with Yorkshire Pudding, only available on Sunday, of course. We enjoyed the Castle in Ruthin and seeing the beautiful countryside with rolling hills and sheep. We enjoyed the Avon River Cruise, seeing Shakespeare's home, and walking around Stratford-upon-Avon and were especially glad we chose to see a play at the Royal Shakespeare Theater. Going to Stonehenge was definitely memorable although it was a long day of driving. Overall, the trip was well organized and we saw a lot; now we can go back to the places we enjoyed most for a more in-depth experience if we choose. I can't say enough about how knowledgeable our tour manager was; she gave us information about the history, the economy, the agriculture and other businesses, famous people who lived or worked in certain cities, and told interesting tidbits about the countries we visited.
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Average experience.
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I was certainly glad to see the sites that I did, however I feel for the money there should have been more major stops and more guidance. I felt my tour of Italy was far better than this tour of Britain. The guide this time around was friendly enough and professional but not really intresting and knowledgeable. My tour of Italy was fabulous and very very well guided. Our guide was extremely knowledgeable and super intresting, her name was YoVanka I believe. If I know that I would get Yovanka again I would consider another tour. Our bus driver this time around was not very friendly, it seemed like he didn't want to be there.
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I thought Ruthin Castle was a great part of the tour. I had a nice room and the food was great,very nicely presented.
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Pleasantly memorable
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My daughter and I had a wonderful time. We appreciate all of the time, effort, and professionalism put into our tour. I would use collette again in the future!
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My favorite experience is Edinburgh! The places the tour set up for us, the entertainment, the food, and the amount of time on our own. Perfect!
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The tour was fantastic and the guide was very professional! I will travel with Collette again.
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I was very please with the overall trip.
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Signing up for the tour was brilliant, even with trying to add on to another couples tour. I was a bit miffed, when they called and said that I would have to pay an additional fee to get airline seats next to my traveling companion. I refused and when I called Collette, a different representative said that was not something they ever did. Although they ended up signing us up for a different flight and of course there was an additional cost for that. The tour guide and coach driver were great.Megan could be a bit pushy with trying to see additional tours, but I understand why. We had a hell of a time actually getting to the tour (airline troubles) and I was a bit put off that Collette was not able to offer any sort of advice on how to deal with the unexpected delays except for "make sure you file a claim". Once we arrived everything was smooth. I would (and have) recommend them and will probably give them another go in the future.
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I missed the entire London portion of the trip due to airline issues so I cannot speak to that. Edinburgh was the best. I enjoyed how there was group activities as well as explore on your own time. 1000 miles is a lot to cover and the coach time was excessive, but gave us time to nap. I appreciated stopping every couple of hours for toilets and stretching legs. Stratford -Upon - Avon was a waste of time, unless you were a die-hard Shakespeare fan. It was a real down way to end a otherwise delightful tour. I wish we could have spent more time in Wales or the Lakes District. Time in Ruthin felt rushed. Drop off bags, 45 min til dinner, then a presentation gave us little time to explore the grounds or town at all. Then back on the bus first thing in the AM. Add another night there and drop a night it Stratford. York was amazing! The perfect stop! arrive, walk about with tour guide, afternoon to explore on own, then dinner out (optional excursion I HIGHLY recommend), with enough time to pop in the pub on the way back. Edinburgh was lovely and I adored staying in the old part of town. (Some goes for the London property). Plenty to see and do. (Don't let them pressure you into spending the extra money for the "Scottish Night Out" you can get Haggis most anywhere and for a lot less than $160! Another plus of the tour was that we did not have to wait in line for tickets for places like the castle, Stonehenge, etc. and the local tour guides were fantastic. So much history to learn and ours (Ann took us off the high a bit and gave us some real local color - much obliged for that!
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Service
I never dealt directly with Collette, but rather with my travel agent, so I don't feel I can adequately review their service. Other than their having my mom's middle name incorrect on her flight (still not sure how that happened, but it was corrected through Collette and my agent) everything seemed to go well.
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We had a great trip even though we missed the first two days due to airline delays - Collette was great and made sure we caught up to our group. Some of the meals were just ok, some were excellent, and all of the included experiences were pretty good. My favourite tour was the walking tours in Cambridge and York, our locally guided walking tour in Edinburgh from the Castle to the Palace and our trip to Stonehenge. I loved the beautiful scenery when we were driving on the scenic routes. My least favourite optional was the Scottish Experience - I found it crowded and the caterer didn't seem to care about allergies and as a result I was ill following this dinner. The best optional was the "beer tasting" in York - the food and beverage were excellent, as were the hosts, and they were very accommodating.
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Excellent Tour of Great Britain
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I have been on four Collette tours and I found each to be outstanding. It is a class act and I plan to tour again with Collette.
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We found everything outstanding. The Tour Guide was excellent. She kept us informed at all times and handled a difficult traveler in a professional manner. The tour did not allow enough time in London; we needed at least one more day. We came a day early and that helped. The locations we visited were well planned and the Tour Guides for the specific locations were very good, especially the one in Edinburgh (Sheilla). All the accommodations were clean and were in good locations. The one in London was too small, but in good location. The food ranged from very good to excellent.
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Great
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Staying in castle. Also Highclere
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Unbelievable, amazing, and very enjoyable.
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I had a wonderful time. Nicki and Bryan were a fabulous pair. The memories will last a lifetime.
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Tour
The only two draw backs were I was not pleased with the play choose. We saw Willy Wonker and the Chocolate factory. We had been told the original choices were going to be Miss Saigon or Matilda. And the last two nights, the hotel was a tremendous let down. Not a good way to end the trip. But in spite of those two things the trip was a overall success! Thanks, Maureen
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Will always Travel with Collette
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Outstanding None Better
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professional
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From the tour guide to the bus driver I found them to be outstanding in the way they conducted the whole trip.
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The main reason I wanted to take this trip was to visit Highclere castle. I felt there was too much driving, going all the way up to Scotland, into Wales & back into England. I did not like the fact I had to arrange & pay for transfers back to the airport.
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Had a wonderful. Our tour guide is so patient and did all she could to accommodate all of us. She is very knowledge and kept us entertained.
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Great job as usual, this is our 4 trip and have already plan our next
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Our tour guide was wonderful and so patient. Enjoyed the trip very much and it exceeded my expectations
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A wonderful trip!
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I felt that I got a great experience for the money, but the hotels at the end of the tour were less than great. For the money that was spent, they should have been of a higher quality. Overall though, I was very satisfied with the organization of the tour and my guide was fabulous. Andy was the driver, and he was spectacular as well.
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It was a great tour, with spectacular visits to Scotland and Wales. My favorite experience was being in England during the celebration of the Queen's 90th birthday! I do think that the hotels could have been a bit higher quality.
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800.340.5158*Pre-release reservations require standard deposit terms for the applicable tour. If upon release there are significant changes from the current itinerary or land pricing increase more than 5% above the similar departure date from 12-months prior to departure, you will be entitled to a full refund of your deposit within 14-days of notification of the new itinerary & pricing.
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Notes
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Single accommodations are limited and are available on a first come, first served basis.
Days of features are interchangeable.
Due to tour scheduling, arrival flights should arrive prior to 4:00 p.m.
To complete your tour, we include roundtrip airport-to-hotel transfers when purchasing our airfare with your tour. If you have arranged for your own air, we are pleased to provide you the option of purchasing these transfers. Please note that all transfers will leave at pre-scheduled times.
Please be advised many airlines do not provide advance seat assignments until check-in at the airport. Advance seating will be subject to the airline's terms and conditions.
The overall activity level of this tour is a level 2. This means you like a balanced approach to travel. Walking two to three miles over the course of a day is no problem for you. You can partake in a two-hour leisurely walking tour, covering up to two miles (with included breaks). You can handle a variety of terrains, from cobblestone streets to moderate hills with relative ease and without assistance. You can climb two flights of stairs with ease. There may be 1 to 2 days on this tour when walking tours can cover 3 to 4 miles over uneven terrain. Expect some full days balanced with free time to recharge or set out on your own adventure. You can handle altitudes up to 6,000 feet. While this level is appropriate for travelers that require mobility assistance devices, there could be times when you may have to sit out on some of the included activities.
Air passengers will arrive into Edinburgh Airport and depart from London airports.
Travelers arriving in Edinburgh from August 4-26, 2023 will receive tickets to Edinburgh's famous Military Tattoo show. Please inquire at time of reservation.
