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Reviews Of Canadian Rockies by Train

Canadian Rockies by Train

From $3,899 pp*

8-9 Days • 12-14 Meals

    • Service
      2star
      The logistics were good upon arrival and departure. We appreciated Collette Compass and Collette Talk. Our side trip to Victoria was good. However the disappointing experience on the train was a bad start to a mediocre tour. The train was uncomfortable and did not compare well with train travel we have experienced. We were not seeking a ride on a 1950’s train, perhaps we didn’t read the promotional material carefully enough. We enjoyed Jasper, Lake Louise and Bannff and the ranch although we were given more time at tourist shops than we needed. Overall the scenery was good. The food was outstanding everywhere. The hotels were comfortable. The bus driver was competent and polite however we did not appreciate his off color stories. The tour director certainly knew the area well but she didn’t see with the same “first time eyes” we did. She did a good job in organizing and keeping everything on track. She was clearly at a disadvantage after the train ride because everyone we spoke with viewed it as a bad start. Overall we’ve experienced better and worse tours with Collette. Some tours with other companies were outstanding. We will look around more before we use Collette again.
    • Tour
      2star
      The logistics were good upon arrival and departure. We appreciated Collette Compass and Collette Talk. Our side trip to Victoria was good. However the disappointing experience on the train was a bad start to a mediocre tour. The train was uncomfortable and did not compare well with train travel we have experienced. We were not seeking a ride on a 1950’s train, perhaps we didn’t read the promotional material carefully enough. We enjoyed Jasper, Lake Louise and Bannff and the ranch although we were given more time at tourist shops than we needed. Overall the scenery was good. The food was outstanding everywhere. The hotels were comfortable. The bus driver was competent and polite however we did not appreciate his off color stories. The tour director certainly knew the area well but she didn’t see with the same “first time eyes” we did. She did a good job in organizing and keeping everything on track. She was clearly at a disadvantage after the train ride because everyone we spoke with viewed it as a bad start. Overall we’ve experienced better and worse tours with Collette. Some tours with other companies were outstanding. We will look around more before we use Collette again.

    Thank you for traveling with Collette to Canada. A member of the Guest Relations Team will be reaching out to discuss your feedback.

    Collette Support
    • Service
      4 stars
      Always happy with Collette, very professional, well planned trips
    • Tour
      4 stars
      wonderful experience, fun trip
  • Another wonderful experience!!

    • Service
      5 stars
      Always an adventure and SO thoughtful. Customer oriented and considerate.
    • Tour
      5 stars
      VERY Wonderful, as expected!!

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