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Traveler Reviews

America's Music Cities featuring Nashville, Memphis & New Orleans Jazz Fest

From $2,999 pp*

8 Days • 10 Meals

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  • Excellent

    • Service
      5 stars
      Elizabeth Williams was the most educated and organized tour guide for our group of 43 seniors on this 3-city tour. She made sure for us who did not arrive until quite late on 5/5 that we had the itinerary for an early morning departure. She was always available for questions and very pleasant each and every day. The tour bus driver, Kathy, was the BEST. Accommodations were excellent and the options were worth the extra money. Staying at the New Orleans Sheraton was good for walking and transportation. This was my first Collette trip and I would not hesitate to travel again.
    • Tour
      5 stars
      The swamp boat ride with the alligators was exciting along with the tour of New Orleans. The meals were very good and the paddle boat ride enjoyable. Graceland should be seen by all. Nashville is a fun city, restaurants galore, and music history museums everyone should visit. I will visit Nashville again.
    • Service
      5 stars
      Elizabeth was the absolute best tour manager ever. I have been on many Collette tours and Elizabeth was head and shoulders above any other tour manager. I would sign up for any tour Elizabeth would be managing.
    • Tour
      5 stars
      I enjoyed every city and every tour. I’m thinking of taking the New Orleans spotlight tour if Elizabeth is the manager
  • Wonderful holiday, friendly, competent travel guide with great sense of hum

    • Service
      5 stars
      I booked my holiday through Trailfinders, but Collette were helpful when I had a query, offering useful advice. I wish I’d booked the holiday directly with Collette.
    • Tour
      4 stars
      Sheraton Hotel in New Orleans need more efficient staff. When I arrived, tired from long journey, it took Staff nearly two hours to sort out my room. I had added three nights before the tour and had been assured that I would be given the same room throughout my stay. I was given a low floor room facing ugly buildings. I Mississippi view would have been nice. I don’t eat breakfast and was prevented from making a bacon sandwich to take out. It was difficult to obtain tea for use in the room. The shower was not suitable for an amputee, although I had explained my requirements. I had paid for a room wit a VIP ticket to the JazzFest, but no record of this was available to front of house staff. Eventually, the events manager organised a regular entry ticket. I spent many hours negotiating room for 3 extra nights, tea, shower, and JazzFest ticket, which spoiled my experience of staying at the Sheraton. I heard other tour guests complain about incompetent hotel staff. Another complaint about early breakfast was thr staff were slow allocating seating and waiting for drinks and gluten free bread/toast. The lack of any tomatoes or mushrooms. I am not a vegetarian, but omelette, fried/scrambled eggs, sausages and bacon are a bit heavy on their own before 7.30am. Perhaps tour days start to early for this hotel to cope with early breakfasts! I will not use Sheraton Hotels again. I am happy for you to pass my complaints onto Sheraton.

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