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Reviews Of Southern Charm featuring Jekyll Island, Savannah & Charleston

Southern Charm featuring Jekyll Island, Savannah & Charleston

From $1,749 pp*

7 Days • 9 Meals

    • Service
      When I originally booked this trip St. Augustine was included however this trip it was not and we were never advised. There was quite a bit of "nothing" time. We realize the hurricane did affect some closures in Savannah however there should have been a back-up plan.
    • Tour
      Again the fact that St. Augustine was included in original trip and then not in the trip we took and no advice plus no $ compensation for the loss of that day.

    Thank you for contacting us regarding your Southern Charm tour. Our Client Care Center is in the process of sending out future travel vouchers due to you not being notified of the tour change.

    Collette Support
  • Disappointed

    • Service
      First, this was a rescheduled trip. Collette failed to tell my friend and I that one city from the April trip was deleted from the October trip with no replacement. I would not have rescheduled the trip had I known this. Secondly, we were impacted by Hurricane Michael and an excursion was cancelled along with a museum visit. Although Collette refunded monies paid as well as the museum fee, they did not replace it with anything else so we had too much time on our own. If we had gone in April, a walking tour of Savannah was a part of the trip. We only got a tram tour fir a few hours and we're not able to walk around the city with a guide. An additional walking tour for those of us interested would not have cost Collette any additional monies. Very disappointing trip. Our tour guide Jan Lowe was excellent and made up for some of the disappointment with her calming and warm disposition.
    • Tour
      Jekyll Island was the highlight of the tour for me. Savannah would have been another highlight had there been a walking tour.

    Thank you for traveling with Collette on our Southern Charm tour. A member of the Guest Relations Team will follow up with you.

    Collette Support
  • A nice tour...

    • Service
      4 stars
      I would buy from them again, but I'm not happy with how their Accounting Office has resolved our credit from a cancelled additional Tour option we purchased. Tour was a bit too much time on the bus, I and others felt, did some back tracking, it appears. Tour mgr was good, and very accommodating.
    • Tour
      4 stars
      Very good accommodations, with excellent locations. Memorable experience was our evening included Dining restaurants. Lots of fun!

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