Southern Charm

Efficient

Loved Savannah and Charleston. Did not like the menu for the first group meal.

Your overall was great. Tour guide pleasant and well informed. Loved Charleston jeckle island and Savannah. Hotels great. Food great. Would have rather skipped Tybee island trip. Too many hours on bus. Not much interesting. Jacksonville although a place to fly out off didn’t go with theme of trip. Good trip

Interesting stops in Charleston and Savannah.

You did not run the trip before. This was the first time you ran it in the direction we went on. The last day the bus broke down and the one we were transferred to had no air conditioning and was greatly reduced in size. The experience was awful. Our hotel rooms weren't ready for us at the first two stops. The horse drawn wagon in Charleston crammed us into the seats--4 to a seat. This is too many people to a seat--especially when some people are over-weight. The trip should have been scheduled for 2 more days. We didn't get to take a paddle wheel boat ride or visit Fort. Sumter. Having just seen Savannah on a morning bus ride was not enough to get to know Savannah.

Jeckyll Island and Boone Plantation

Our tour manager, Jane Pritchett, was excellent. She was very kind,caring, funny, just a delight to be around. Our driver, Tony Freeman, was also excellent, an amazing driver! We were thrilled with our southern charm tour and loved Jekyll Island the most. We have recommended Collette to friends and family. We have already booked our 5th tour, the Alaskan land and sea for June.

Loved the southern charm tour! St. Augustine was very interesting and all the stops to Charleston. We were thrilled to spend two nights at Jekyll Island, we would go back again. We climbed to the top of the St. Simon's lighthouse, what a thrill. We loved Savannah, a very unique city. Charleston had so much charm also.

Our tour guide was the best! Jane was always available for everyone.

Jekyll Island was wonderful. Definitely enjoyed two nights there.

Our tour director Molly was excellent! However, I have to mention the local guide in Savannah, Joan, was somewhat rude to the coach driver Israel.

The time spent at each location/city seemed to be about right. Also the hotels and restaurants that Collette took us to were great.

Always have a great experience with any of Collette's tours. Would recommend them to anyone.

I especially enjoyed the time on Jekyll Island. Beautiful and peaceful.

The tour was 100% excellent and I have been on many other tours. Our guide , Jane was exceptional, and much fun.

Mainly our guide, Jane!!!

Very organized tour. Guide very knowledgeable and professional

Meeting all d people in d tour , staying in a suite in Jekyll island

Every part of the trip was nicely done!!! Loved having you purchase our plane tickets and making all the arrangements. Jan Lowe was an awesome guide and always willing to help. The food and the hotels were always top rate. Am anxious to book another Collette trip. I would like to suggest that with the list ofpeople on the trip, you would list hometowns, Thanks

Everything you did was top rate. From arrangin the travel to finding grreat hotels and great restaurants.

Outstanding tour guide!

Great tour guide -- very knowledgeable and understanding of each guest.

What my wife said!!

What my wife said!! Many good memories.

Highly organized. Every detail covered. Very knowledgeable and accommodating guide.

Our most memorable moment was the speech/performance of the black slave at the plantation.

******, the tour manager, had everything flowing smoothly. The driver was especially helpful to those of us with mobility problems. We really enjoyed the hotels in Charleston and Jekyll Island. The hotel in Savannah was way below Collette's usual standards. Several of us had no water , and our room had not been cleaned. The bed still had socks from the previous tenant in the sheets when I pulled them back.

The Savannah hotel was sub-par. The bed linen hadn't been changed, found hair on the shower walls, and no water available during day because of construction. Jekyll Island resort was fantastic , staff was gracious and friendly, and the grounds wonderfully decorated for Christmas.

One call and my trip for two was completed! Representative was very helpful and booked the trip and all extras in record time...

All trips are as advertised and welcoming

This is my fifth Collette trip. Collette is my choice because you all do such a good job of taking care of us on the tours. The drivers are always pros, the tour guides are knowledgeable and the tours are very interesting.

The Southern Charm tour was the first American tour I take with you and I really loved Charleston, South Carolina. I really liked our tour guide. She kept us on track, on time and she was kept us entertained and also gave us time on the bus to do our thing if we didn't want to watch the videos. The only glitch was the first night's dinner that was Italian food. We should have eaten Southern!

Good Value. Introduction to new things.

Jekyll Island was a place unknown to us. It was our favorite stop.

Efficient, courteous, great inclusions.

All places visited were great. Only criticisms relate to the hotels in Charleston and Savannah, which were really ordinary. Jekyll Island accommodation first-class.

Always friendly people on the phone. Answered questions and explained things clearly.

The Gullah presentation at Boone plantation was my favorite time.

Tour manager was very good.

Would ha e liked more touring and less free time

Professionalism of Tour Guide and Coach Driver--excellent. Actually, I would rate it 4.5 stars.

See previous page. I would rate it 4.5 out of 5.0

Tour Director was excellent--also coach driver. Only thing I could mention is the tour guide in Savannah. She was rude. We were walking in a graveyard and a couple of the people on the tour lagged behind somewhat--when she tried to rush then up, one of the people on our tour explained that a couple of them had some health issues that slowed them up somewhat. She said something to the effect that she was late 70-something in age and she was not going slow.

See previous page for my only complaint.

The trip was well executed, terrific destinations, knowledgeable tour guides, and overall good service. Would definitely recommend Collette and definitely travel with them again.

The destinations and tour guides were top notch.

Planned visitations to sites better! Too much free time not knowing what to do. Tram ride for example. It was fine, but as long as you rented the tram why not stop for 15-20 minutes at the 7 or 8 sites that you think we should see. Instead we had a couple of hours of free time and didn't know the best way to use it. Walking tours were okay. Way to fast for some. Some members of our group were not able to keep up or able to see what the group saw. We walked by beautiful churches, etc and were not allowed by tour leader to even look inside!!

Charleston!! Best job of using time and taking group to things that were important to see.

Tour was boring. All we did was go on a city tour and be dropped off for shopping

Boring tour. Poorly planned

Yes. Excellent from beginning to the end. (personal details removed by Feefo) was such a good, sweet tour guide. Would love to be with her again. Accommodations were first class. Everything ran so smoothly. Keep sending me information about upcoming tours.

Excellent all the way around. Would go again with (personal details removed by Feefo) in a heart beat, so informative and sweet. Accommodations first class. Keep me informed, I'm ready to go again.

Everything worked extremely well from the car pickup to the final car home. The guide was excellent and so were the local guides the hotels were good

I have already said that!!!

THE TOUR GUIDE WAS VERY EFFICIENT IN ARRANGING AND PLANNING ALL THE EVENTS AND DEALT WITH ALL PROBLEMS QUICKLY. WE HAD A SMALL PROBLEM WITH ARRANGED MEALS BUT I THINK WAS GOING TO BE RECIFIED QUICKLY. STANDARD OF ARRANGED MEALS NOT QUITE AS GOOD AS ON PAST TRIPS. HOTELS GOOD.

ONLY DID THE ONE AND THAT WAS THE CARRIAGE RIDE WHICH WAS A MUST.

Yes, I will recommend this tour

Jekyll Island,historical hotel

Excellent tour guide.

Was not happy with it. Too much free time. Not enough touring. Wasted one whole day in Charleston watching the rain instead of leaving earlier for Savannah so we could arrive early enough to take the trolley ride through historic Savannah. We got to Savannah too late for the trolley ride that day. We took one tour in the morning and then left for Jekyll Island.

Jekyll Island was beautiful especially at night. I could have seen more of Charleston and Savannah.

Our tour guide and are bus driver were wonderful. All the hotels we stayed in were beautiful and all the places we visited werte very interesting.

service was good follow up. I would recommend Collette, and I would buy from them again .

Very good

Interesting sites!

Enjoyed trip and people. Good area of the country.

A travel agent made the arrangements for us so I can not comment too much on the purchase experience. I would consider buying another tour through them again. Their prices do seem high.

First dinner that was included had bad food and service. Was told that sometimes this place was bad and sometime good. This restaurant should be replaced on the tour. Keeping a place like this is unfair to your customers. Should not have to pay for it. The Fountain of Youth Park was a waist of time. Very run down and did not enjoy at all. Should have done more walking on the Savannah tour. Could not see much from the tour bus, which didn't navigate the area very well anyway. Wish the brochure was more specific on areas we are touring so when we are on our own we don't check these spaces out first and then see them again. The hotel in Savannah had a terrible breakfast, hot food was cold. The house we toured in Savannah was OK. There are better ones to tour. Over all it was very nice but when you are paying that much you expect a little more. In all honesty the things we arranged on our own during free time and our day we got there early we liked the best.

Excellent service. Great bus driver. Excellent tour manager: articulate, friendly, humorous, extremely helpful.

Omni Hotel Jacksonville...the best accommodation. Wish the day events could begin a bit later to allow a more leisurely breakfast. Would have liked more time during the lunch break to do more town/shops browsing. Felt "rushed"; tour manager wanted us to see as much as possible n use this trip only as an introduction to go back to see the cities again at a more leisurely pace n at another time. Totally understand this logic.