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Tours
Spotlight on London
7 DAYS
$2,699
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Save up to $200
*Rate is per person, land only, double occupancy, tour inclusions and available options may vary based on departure date.
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Please select a date below for more details.
Immerse yourself in one of the world’s most iconic cities and delve into London’s rich history and culture. See Trafalgar Square, Big Ben, and Westminster Abbey on a city walking tour. Explore a local market and the culinary treasures of London on a progressive foodie walking tour. Explore the historic Tower of London and Kensington Palace. Take a local transport river bus along the River Thames and see the city from a different perspective. Every day in London brings a new adventure, encountering majestic pageantry and grand charm.
Your Tour Includes
- 1 Handpicked Accommodations
- 8 Meals
Included Highlights
- Tower of London
- Westminster Walking Tour
- River Bus Along the Thames
- Greenwich
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Getting Prepared
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Accommodations
DoubleTree by Hilton London - Tower of London
Nights 1-5
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Trip Reviews
Live, Unedited, & Independent Traveler Reviews
Rating
261 reviews
4.4
Out of 5
Based on 261 independent reviews
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Loved everything we saw just a lot crammed in, I wwould like a bit more leasurely paceLynette Bush
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Too much time traveling on the bus. Would have preferred touring more local sites in London.. Christmas markets too commercialized. The tea was Disappointing. The time a Harrad’s was too short. Blenheim was outstanding and the tour of Westminster was informative. .
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Susan Orr was the worst tour guide I have ever had. She was so rude to me and the group. She blamed everything that she did wrong on Collette. It was so embarrassing When I meet here at the airport I said hi Susan I’m Linda and she said oh and shredded her shoulders. If I tried to count people on bus she told me to sit down and if they were not there she said she was leaving them she lost people on trip 3 times because if you asked her again what time to meet bus she said I told you on the bus yesterday. She was out to make Collette look bad. These were all my great Collette clients and great friends. I have had the most fantastic tour guide this year. John on Ireland Marc on islands of New England and George on Greece and Evonka on Canadian Rockies. She complained about everything. My over all of Susan Orr was she was just a mean person. Please take her off your list. I would never want a group to experience this. A tour guide can ruin a trip So sorry. If I had not gone I think it would have been even worse Every morning I said to her at breakfast good morning Susan and she never answered me until the last morning. I tried to be nice to her but it was impossible I asked for John Barton for your guide in this trip and I was told I could not ask. I didn’t d not ask again because every Collette tour guide has been outstanding until now.
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I really liked the Windsor Castle visit. There was lots to see and I really like seeing historic places. Windsor Castle is especially interesting since it is still in use.David Brzezinski
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Andy Parker is a great tour leaderPaul LeClair
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Our tour guide was incredible. I loved Westminster Abbey the most and Buckingham Palace.Celeste Doyle
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I had a wonderful time. I would like to go on more of the trips.Almarie Hudson
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There was nothing that I would complain about! Touring the BBC was wonderful. I greatly enjoyed the Tina show. I'm glad to have seen castles, palaces and churches that I had only heard about in the past. Having unscheduled time so I could do a solo visit to the Churchill War Museum was also a plus.Carol Steele
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Lorraine was amazing. So funny, helpful, and full of knowledge. I had a couple experiences I enjoyed the most. One would be the Tina Turner musical and the other would be the Tower of London tour.Deanna Brummell
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Everything was planned out like clockwork. Excellent Tour Manager, excellent accommodations, excellent local guides. This was my first tour with Collette but I would highly recommend them.Linda B.
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Visiting Westminster AbbeySharon Kennedy
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We were scheduled to see many sights but still had free time to see what else we were interested in.
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Everything was very organized and we didn’t have to worry about a thing, our tour guide was sooo knowledgeable and went out of her way to include everyone even the two young boys on the tour.ANN POTTER
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Six nights are not enough to warrant the trip, 2 days to get there and 1 to get home, it should be at least 8 or 9 nights.Frankie Conaway
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Great tour guide, great bus driver, wonderful tour sitesBeth Martin
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I enjoyed all the tours. Ann Carr, out tour manager, was extremely knowledgeable. She was attentive to our needs, and went above and beyond her duties to ensure all of us were taken care of. I liked home-to-airport and back home transportation.Nancy Morton
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we had a very good tour guide and they showed a good time and were always polite and well knowledgeableWilliam Peveler
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Great value, great guide and bus driver, great agenda. Loved the high tea; disappointed in the choice of the play we attended. So many Broadway shows and although the actors were good, thought the play was a little on the community theatre side rather than Broadway quality.Jean Laible
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when you are rated highly, why is it you require more info?
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I loved the Tower of London, the history and architect was amazing and I loved the menagerie!!Lily McLain
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This trip was magical! London is beautiful and Laura brought it to life! The group was fun and interesting. The staff at the hotel were polite and accommodating. I absolutely loved my experience.Pamela Jennings
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Learned so much about each place…and especially enjoyed the Tea.Judith Maxwell
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I would have rated them lower had it not been for the Tour manager and local tour guides who were all excellent. Information from Collette about the tour experience was inadequate and lack details to better prepare for the tour. As a company, I will not trust and use Collete again.
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Tour was great...but Collette as a tour company has poor customer service and predatory pricing policies. We learned that our post- tour accommodations (2 nights) in London for which we were charged $1,330 by Collette was invoiced by the hotel at $875, a 35% markup! Collette Traveler Relations was unresponsive and never returned calls or e-mails. Will not use Collette again nor can we recommend.Daniel Robert Mahon
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Our tour guide’s name was Kim she was not organized. She didn’t want to use the headset where we could hear her talking. There were 40 people in our group and she was at the front so most people couldn’t hear what she was talking about. She left to elderly people, husband and wife probably about their 80s, we were supposed to meet at a certain point at 2:30. She said we are leaving. Someone said the people weren’t there yet and she said they’ll find their way we took a bus back to our hotel. She did not seem concerned at all that they were not on the bus with us , my sister-in-law and I saw Kim later and said have you seen the couple that we left and she said no they’re probably here. No concern at all. Ended up a couple waited for 30 minutes the woman had had to use the restroom so they weren’t there right at 2:30 so Kim decided just to leave them and they had to take a taxi I believe back to the hotel Pretty much our whole group was very upset with her another incident a young man was with his grandparents he was probably 1415 he was at the hotel and we were in front of the hotel and she said let’s start walking and somebody mentioned that the young man was in the hotel and she said oh he can catch up he did eventually catch up but we had to look for him to make sure he found us. I feel like Kim is in the wrong business. Thank you.Kimberly Kramer
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I loved everything about this tour. We got to see so much with guides who could answer all our questions and who knew so much about their particular area.
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We had a wonderful guide who was always available, knowledgeable and friendly. Everything advertised was offered. The hotel was very nice, centrally located, clean and offered a generous, varied breakfast with terrific service.Terri Fields
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The tour guide was knowledgeable and helpful, but made unnecessary and unacceprltable disparaging remarks about trans people which made me uncomfortable. I always thought guides were accepting of all who take a tour.
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The tour offered a great range of experiences. The included meals were excellent as was the hotel accommodations.Nathan Thompson
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The highlights, the hotel and the local guides were excellent and would, in my opinion, be five stars plus; however, the size of our group at 40 plus was, again in my opinion, too large for one tour manager to handle. This, unfortunately, is reflected in my evaluation of the tour manager.Gary Rafool
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All tour guides were knowledgeable and wonderful information. Susan kept track of how everyone was doing and helped if any problems.Ruth Horwitz
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The tour exceeded my expectations. Hotel close to the metro station. Tour Manager was very accessible, helpful and friendly. Afternoon tea was lovely. Windsor Castle, Buckingham Palace. Westminister Abbey, Tower of London were extraordinary. Enjoyed the National Galery. The local guides were very knowledgeable. Enjoyed meeting the Button King and Queen and hearing about the charity.Ida Swift
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The most memorable experience on this tour was actually when our TM walked us, on his night off, to a restaurant a little ways from the hotel. We were on our own that night for dinner but he so graciously made sure we got to the restaurant and even had dinner with us.Tammy Mccullars
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Kensington Palace which we toured on our own.Marie Burgar
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The Xmas markets were disappointing. I've been to better markets right here in Pennsylvania. My favorite part of the tour was the optional trip to Windsor Castle. The reason that I gave the tour 3 stars is that we seemed to spend too much time at many places and not enough at others. For example, Blenheim palace had a pointless Alice in Wonderland exhibit. I could have done without it. Oxford demanded more time. A tour of the university should be included.
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Lots of walking put us close to so many sites - much better than being on a bus all the time. I loved Westminster Abbey, Windsor Castle, London Eye, boat tour up the Thames River, trip to Oxford, excellent theater production of Juliette, dining with the tour group.Dorothy Klein
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Poorly thought out
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I loved seeing the items on the tour except I hated Harrods. The crowd at harrods gave Me anxiety. But seeing the castle and palaces was amazing. And the food place Colette took us too were amazing! I loved the hotel as well with very clean rooms and friendly staff.Jody Plasterer
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We expected a different type or more of Christmas, not the commercial type markets..but we found some on our own.
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This trip was well organized and we had an excellent tour guide.Alicia Gonzalez
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I loved everythingAntonio Gonzalez
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The Tour Director’s service made the trip wonderful.Billy Quach
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My favorite experience was High Tea at Harrods. Since our original visit to Harrods was cancelled, I went there on my free day.
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Tour guide excellent. Could do without tour with "Tubes" to Christmas Market which was closed early in morning.
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Excellent tour guide.
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The Tour of Westminster Abby, was just wonderfulCynthia Hillier
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Needed more time in Oxford
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The trip to Oxford and Blenheim Palace. We could have spent much more time doing excursions out of London like this and I would have been much happier.
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Tour was not as advertised
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A play was included in the experience and it was very entertaining. The trip to Oxford was very good but too short. Should have left Blenheim Palace out or curtailed the time there.Judith Dwyer
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Kensington Palace was the most interesting to tour!
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The trip was everything we (my daughter and me) expected and more. We had a taste of London and would like to have more. Even the weather was good. The food was very good. Our tour manager, David, was the best. We could have skipped Harrod's though. Mark and Spenser would have been better. Thank you, Collette, for a wonderful tour.
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excellent hotel, beautiful artwork, staff were wonderful, great daily breakfast, interesting tours,great tour choices, wonderful food, public bars and restaurants had kind staff members, just an overall fantastic trip experience!!! Our tour manager was the best!!Tracy Bakowski
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Well handled tour, 44 people a bit too many, but tour director did great job. Stonehenge a favorite.Irene Gavriluk
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I expected to visit some places in London, not just drive by them. We were left on our own to get on the tube to travel to other places. Sometimes the directions were inaccurate. The Churchill War Room was changed to the Imperial War Room, but out tour director said that the Churchill War Room was much better. We paid our own entrance fee even though the Kensington Palace fee was included in the cost of the tour. We thought it was changed because the Churchill War Room was closed. The Imperial War Room doesn’t charge a fee. I changed my plans because my husband was unsure about getting to the theater on his own because of the poor directions that we experienced the day before.
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Kensington palace was the best. Loved Oxford and Blenheim palace. Did not like the food tour at all. Would have preferred a tour of Windsor palace instead. Bath was nice but short. No time to really explore the shops. The Harrods stop was too short to do anything other than find restrooms. The best thing Collette did was rebook our return flight. WE were on our way to Boston when the power went out in the airport. Before we had landed and got the news, Collette has already booked us a flight for the rest of the journey. I saw the mass of travelers struggling to make other arrangements. For this reason, we will always travel with you. Thank you to Collette!
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Well planned. Just too short. Need another couple of days to see all we wanted to see.
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Too many last minute changes. Too large group.David Wentling
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David Beaumont was interesting, very informed, made sure we saw everything on the tour itinerary, had great stories and was considerate.Heather
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I believe the tours of the various gardens and sightseeing in London itself was very memorable and enjoyable--not sure I can pick just one memorable experience.
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Enjoyed everything about the trip especially the Chelsea Flower Show!Patricia Powley
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Overall, an excellent tour. The tour guide and bus driver were outstanding. The choice of theater show (Thriller) was a bit disappointing, but the performers were very good. The walking food tour was fun, but, 1st course was somewhat disappointing because of skimpy quantity and no offer to have wine or anything other than water. 2nd course was very good, but did not appreciate that we had to stand on the curb instead of going into the restaurant. Courses 3, 4 & 5 were very good.
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The play "Thriller!" and the Chelsea Garden Show.Samuel Wilder
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Loved the hotel in Bath. Great sights and experiences in London. Wonderful tour manager who looked after our every need.
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I enjoyed the walking food trip , which gave us a taste of different foods and beverages! I was disappointed for my husband that we didn’t get to visit the Tower of London and some other venues. I have been to London several times before but he had never been. We will have to go back and organize our own London experience to actually see some of the sights we rode past.Mary Ellen Wood
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These tours are always the BEST way to travel. You get knowledgeable, caring and considerate tour guides; fabulous destinations, and fun while learning a ton about your destinations. We've taken over five tours with this company--and we plan on taking many, many more.Mary Tufts
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Everything was handled in a professional mannerJennifer Felizzi
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Many favorites! If I had to choose one it would be Windsor!Candace Texas
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Tour manager was the best
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the trip to Bath was great but too shortJean Samuel
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Tour guide was excellent .Christopher Davis
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Local tour guide, including the tour manager, were excellent. Coach was comfortable, a valued service.
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The Friday, or last full day was great as we went out on our own. London’s Christmas markets are really lacking when compared to those in Germany, France, Switzerland and Hungary. The food at the pub on the first night, the welcome dinner was terrible though the location and staff were great. The final dinner was one of the best we had while traveling with Collette, our five trip. The hotel staff were very friendly, helpful and caring as well as accommodating. The hotel itself was old and one of the worst we have had while with Collette.
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Our additional trip to Bath and guide there made my traveling companion and me want to go back.Janet Boulter
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Too hard to choose, each site had its great points. We enjoyed our free time. OxfordMaria Nemeth
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taking the tube to get to several locations and taking the train to Bath
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The spotlight tours gives the perfect balance of group activity while giving the free time that I wanted. My Tour Manager Michelle Purvis did an outstanding job! She was always willing to assist and she always had a smile on her face.
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There were several memorable experiences. I really enjoyed the "pub night", when we were able to sample several different kinds of meat pies and beers. I also enjoyed our time walking around Kennsington Palace and Windsor Castle. Our guide in Oxford was very knowledgeable, and for all of us who are "Frost" and "Endeavour" fans his noting of particular filming areas was great.Elaner Pound
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Most memorable experience was the overview of the city. However, it was also my most disappointing in that it was just a brief drive by of sites with no time to stop and view close up.Darlene Scott Scurry
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The only issue I have come across is that you advertise this tour being "seven" days. But, it actually is not seven days. We fly during the night to Europe. That is NOT the first day of the tour. Then, you count the last day, which we had to leave at 8 am to airport, as the seventh day of the tour. My issue is with the "First day". This tour was more of a "Five DAY" experience.Farah Houtan
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The tour guide was knowledgeable, and we loved getting all of the behind-the-scenes info.Chanda Heard
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We were in London the week of the Queen's birthday, the birth of a new prince, and the London Marathon!
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Churchill War Rooms was just incredible.Elizabeth
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Weather was a factor snow. Did noy get to OxfordMargaret Silva
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Touring Winston Churchill's war rooms before the crowd was unmanageable. Also, Oxford and city streets.
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Not as well known as some of the other sights in London, but I thought that the Churchill War Rooms was really interesting and worth the time.Robert Timmons
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Loved this tour. There was enough free time that I could explore on my own, as well as visiting outstanding gardens with knowledgeable local guides.Diane Hooper
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Christmas in London is amazing! The holiday atmosphere is everywhere... The decorations are beautiful, the shopping excellent, and the food fun and festive! Highlights of this trip were Windsor Castle, Blenheim Palace, the London Eye, Herrods, and a wonderful visit to Oxford. I could do this trip every year and love every minute of it!
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I loved being able to tour inside Windsor Castle. It would have been nice to have tours of Parliament, Big Ben, Buckingham Palace, etc also included, or offered as options.Richard Bird
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The group was too large (42) for a Spotlight tour. My previous tours had 24 or less. Although she was pleasant our tour guide had us rushing everywhere and wasn't as organized as she should be nor had good communication skills. My previous guides were excellent so this experience was not typical. Visiting Windsor Castle, Stonehenge and riding the London Eye were great highlights of the tour.
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I really didn't have a favorite experience on the tour but I loved seeing London Tower and the museums on my own.
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My favorite day was touring the Tower of London, followed by a walk past Westminster Abbey, Big Ben, and Buckingham Palace.Kristin Croenne
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We had a very nice time. Dora was sweet and so friendly. Hotel was clean and comfortable. We had a lot of free time to explore on our own which was nice.Denise Murphy
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Shout out to our travel agent OUT AND ABOUT LUXURY TRAVEL
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This is a fabulous tour. I highly recommend it! The hotel was conveniently located to museums, gardens, and transportation in South Kensington. The tour guide is exemplary. The itinerary can't be beat for doing everything London. There was plenty of spare time to go your own way for dinners and some afternoons.
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Collette has guided us through 5 trips with hopefully more to come. They provide excellent transportation, hotels, food and trip planning. Opportunities are provided for meals on your own, shopping and relaxation. The Sissinghurst Garden, Chelsea Flower Show and Wisely Gardens were spectacular, as were the tours of Hampton Court, Windsor Castle, St Pauls Cathedral, Westminster Abbey and countryside villages, although due to unavoidable events (protests) in London the tour manager had to change the schedule on the fly and this left only one hour at the Tower of London. This type of tour gives time to get to know fellow travelers and we have made several trips with the same (now) friends.VANESSA FRANKLIN
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Astrid was over the top outstanding! She is terrifically talented. She was totally professional and always prepared. I hope to tour with her again.Lisa Scheetz Todd
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I loved the gardens , our group, and our tour manager. I would have liked some more free time be it an afternoon and evening or a day to leave the city. Our hotel was fine. Martine and Sami got us around London safely and well- informed!
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The Spotlight on London tour was remarkable. It included all the highlights of London and still had enough downtime that we didn't exhaust ourselves. I particularly enjoyed staying at the DoubleTree at the Tower of London/ Tower Hill location. It was so close to so much history that we could easily walk to see the attractions. Also the hotel was very close to the Tower Hill subway station, so we could get anywhere in London by using the tube. My family was very appreciative of the wonderful breakfast buffet that was offered every morning at the hotel. I was very happy with the care and concern Astrid, our tour guide, showed us. She was very professional, friendly, and open to all questions and discussions. She stated many times that she was thankful that our group watched out for each other. Astrid even took us up to the check-in counter at Heathrow and got us securely on our way home. The welcoming dinner and the farewell dinner we're both wonderful. Nice restaurants and great food. The history covered in this tour was amazing. My brain was scrambled with everything we saw. Windsor Castle, the Tower of London, the tube, the musical Tina in the West End, Greenwich and the Cutty Sark, boating on The Thames, Buckingham Palace, and the tours through the streets of London and the City of London. It was a once-in-a-lifetime experience and it was wonderful. I highly recommend this tour to anyone.Peggy Ford
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Astrid was absolutely wonderful!Megan Haubner
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Flight delays in both directions. 9+ hours EWR/LHR (mechanical) so we missed the Welcome Dinner and 20 hours ORD/STL (weather) with no offer of food or lodging vouchers. The tour itself was excellent and Astrid Maslen was helpful and informative. Windsor Castle (optional excursion) and Tina the Musical were favorites.Deb
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Jim Martin (Ludlow Travel) arranging the extra side trip (outside of the Collette package) to Windsor Castle, made the trip for me.Russell Berry
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Harrison was a delightful, well mannered and knowledgeable tour guide. I specifically enjoyed how he was able to make part of the tour personal by taking us to his home town of Greenwich and even showing us the church where his grandparents were married just days prior to WW2. Wonderful story teller Harrison is and makes you feel as if you are right there part of history.Teresa Radcliffe
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Gail Bryant, our Collette guide was the best! Loved the Tower of London and Christmas display at Blenheim Daily breakfast at the Double Tree Hilton was very good, staff was very friendly and efficient.
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London is beautiful during the holiday season with all its spectacular lights. We would have liked the tour to include more museums and actual access to places, rather than just a drive by. (Such as Westminster Abby) . The Doubletree Hilton was horrible. Dirty, broken showers and toilets, etc.
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Both restaurants were great. The ferry to Greenwich was fun. The bus ride through the city to see the lights was great.
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The hotel was in a business section of London and not convenient to walking in the free time we had!! We had to take a bus, a cab, or use the tube to get to pubs and restaurants that were open on the weekends!! Too much time had to be spent on transportation to get around on the weekends!!Patricia Walther
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The last evening dinner needs to be improved: Fiona’s too far from hotel…45 min drive there and no menu choices and crowded together at long tables elbow to elbow. I liked visiting Greenwich and the Cutty Sark and being on the International Date Line. I also liked visit to Oxford - lots of free time there and got to visit a Pub. On my own…had Afternoon Tea at Harrods riding the tube to get there. Would have liked a little more “day time” free time. Suggestion: add visit to Burrough Market.Barbara Stevenson
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The tour seemed to be put together as a last minute, we have enough for another tour, idea. Accommodations were out of the downtown area where the others tours were located and the actual daily tours did not TOUR anything. We saw more, on our own, during the three days prior to the tour.
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The hotel was located in a no drive area in a business district. My Pink Berry Car driver refused to walk a few minutes to verify that my hotel was indeed located within the no drive area. And, he would not drive around the block again so that I could try to see the sign & entryway to the hotel. He told me to get out & walk! With the hotel being in a business district there was no place to eat after 5 pm other than our hotel. My favorite experience was touring the Tower of London. It was more expansive than I thought with multiple buildings to tour. We saw Crown Jewels, fabulous armour for horses & men. The engravings in the walls of the prison were incredible. There is a very nice cafe as well to buy a snack or lunch. The cafe was reasonably priced as well. I had taken one other tour with Collette in the U S & the last hotel they put us in was away from restaurants as well. So I would think long & hard before I paid for another Collette tour.Lynn Weber
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Astrid was a wonderful tour manager. She was organized, kind, and knowledgeable. Tour guide Brit was also awesome. She provided interesting information about London in a fun way and was able to change plans on the fly due to the weather. The Peter Pan decorations at Blenheim Palace were amazing and worth the visit! Overall, it was a great trip, and we all had a lot of fun seeing London at Christmastime.
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Weather was awful. Loved having all the time we wanted for the Tower of London and Greenwich
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Very interesting tour but very poor weather. Tour manager excellent. Tour missed the mark with ‘Christmas in London’ theme.
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The airline seats going to and from London were in the back of the plane. The London tours were very nice and well planned . Because it was my first time in London, I would have liked to have had a few optional tours to choose from during our free time.
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Buckingham Palace changing of the guard and walk thru gardens
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"Spotlight on London" was a great first international travel trip for us. The tour guide, Jonny, was born in London so he knew what he was talking about and where to go. With his help, we learned how to navigate the "Tube" so even when we stayed a few days after the tour was over, we felt like we could do it, and we did. We're older, so feeling safe was important to us, and we did. We walked a lot, saw many interesting places and took far too many pictures. We hit the highlights (Windsor castle, Westminister Abbey, Tower of London, etc) and it was just enough. Be sure to stop by the churches and take a look around inside. Many have stood for 1,000 years! Take the Uber boat over the Greenwich and tour the Cutty Sark. The food was good, even the mushy peas! We were surprised by the familiar fast food places; McDonald's, KFC, Krispy Kreme donuts, Starbucks, etc. Our stay at the Double Tree Tower of London was excellent! The staff there is amazing! Rachid was a jewel! Flights were good - just long! Heathrow is like a city by itself. Our transportation to/from the hotel was very good. Very informative drivers. Taxi cab was fun. The highlight of our trip though, was seeing "Les Mis" at the Sondheim theater!! "Tina" was good also, but "Les Mis" was the highlight.Joan Moke
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Would have liked to check into our room in the AM --we were left in the lobby tired and waiting to obtain our room--willing to pay to get in early to room if available to do so--we were not offered that option Loved the Tina show - Welcome dinner fair Welfare dinner excellent Astrid was excellent
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At the end of each day we would say "this was the best day" and then the next day we would say the same thing.
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I loved this Spotlight in London tour. My most memorable experience was viewing the King's ceremony at Windsor Castle and catching a glimpse of King Charles III. I have a video and picture of King Charles III. The distance from the ceremony was far making pictures and videos hard to be clear. I saw him walking in front of the guardsmen in a long navy flock coat. I immediately recognized him and his walk. The whole tour was fabulous, but this was one big highlight.Sylvia Cabezuela
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Had a wonderful time. The tour was not as organized as I am use to
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It was an amazing experience. Would highly recommend Collette. London is full of history and the tour guides were very knowledgeable.
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I enjoyed the Spotlight on London tour. I saw so much in a week. The inclusions were favorable and I traveled back home with many pleasant memories. My favorite was having tea. It made me feel as if I was indeed engaging in London culture. Traveling to the East End of the city was also enjoyable. Our tour guides were extremely knowledgeable and shared many details about what we were experiencing. I hope to return and enjoy London again.Myra Cheefus
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.. it was amazing breathtaking panoramic view at the Windsor Castle.. too bad we’re not able to go inside.. we’re just around the surrounding trying to embrace the real castle looks like .. taking pictures in real comparing to see in pictures is quite admirable….all over the place bursting with people come and go to see much of it…it is really worthed to spend the time and effort…traveling it makes your soul alive.. the. Unexplainable scenarios that you could see is quite amazing … don’t hesitate to travel … money will come back, but time can’t … make it happened, witness the natures and see the real beauty of this world…life is too short… while you can !…
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Tour of Westminster Abby. Tour guide was very knowledgeable and covered a lot of historical people (kings, queens, poets, scientists. and others).Tomas Ventura
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Our most memorable experiences were when we were on our own (free time). There was too much unscheduled time
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The tours that were designed for the seniors was not the best. The restaurant’s that were chosen did not have good choices for a group of seniors over the age of sevnty. Did not see things that people go there to see Ike the street the Beatles walked across. Tour guide was rude and it as her way or the highway which is in professional.Carla Williams Hudson
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I had a hard time getting around and the tour guide didn’t want to make accommodations like going slower or waiting for everyone to catch up before changing direction.
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Buckingham PalaceAngalean Stokes
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Wonderful tour! Wonderful tour manager! Hotel near Tower Bridge was in a great location. Windsor Castle was beautiful. Tower of London was informative. Tina the Musical was entertaining. Westminster Abbey was cultural. Standing on the Prime Meridian was fun. Provided meals were deliciously British. Great time!
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This tour was fantastic!! While there never seems to be enough time to see and do everything on vacations, this tour was great in that it made sure we saw all the must-see attractions in London (Westminster Abbey, Big Ben, Buckingham Palace (including the Changing of the Guard Ceremony), the Tower of London (Crown Jewels), Greenwich, etc.). The optional excursion to Windsor Castle is also most certainly worth doing!! The itinerary was very well organized, the details and logistics of getting us around town were mostly seamless, we had a great variety of very knowledgeable tour guides, and our tour manager was superb, always handy with fun facts, helpful information, and recommendations! There was a healthy mix of tour activities and free time to explore on your own, and everyone in our group was very friendly. We did not want to go home after the tour concluded... that's how much fun we had. :) Would highly recommend!!!!JM
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This was mine & my best friend's first time traveling with Collette, and it will not be our last! From beginning to end, everything was easy and very organized! Our tour guide was awesome! Very friendly and very knowledgeable about his home country. I'm so glad that the places we went (Buckingham Palace, Windsor Castle, Tower of London, etc) were included because that hit every attraction I would have checked off if I had planned it all myself. Only I didn't have to plan it all myself, and I'm so grateful to Collette for that! I loved that I was able to get recommendations & guidance from the concierges at the hotel AND John (our tour guide) as well. We ended up having one of our favorite meals because of John. My own small personal feedback is that I thought we had too much free time, but I know that not everyone feels that way, and in all honesty I wouldn't change a thing about this tour. Thank you for an amazing time that I'll be talking about for years to come!Rachel Rausch
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John was fantastic! Informed, caring and responsible. Can't say enough! Tour guides were fantastic at all locations. My favorite tour was Westminster Abbey. The culinary tour was fantastic as well. Loved all the background information provided while we were walking. Loved the theater seeing Tina. It was so much fun! My only suggestion would be to include gratuity for your guides beforehand. They are 5 star guides vetted by Collette so you know they will be good. It's awkward and in this cash free world we live in it can be a challenge to have the appropriate amount of cash handy.
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Loved everything we saw just a lot crammed in, I wwould like a bit more leasurely paceLynette Bush
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I really liked the Windsor Castle visit. There was lots to see and I really like seeing historic places. Windsor Castle is especially interesting since it is still in use.David Brzezinski
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Andy Parker is a great tour leaderPaul LeClair
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Our tour guide was incredible. I loved Westminster Abbey the most and Buckingham Palace.Celeste Doyle
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I had a wonderful time. I would like to go on more of the trips.Almarie Hudson
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There was nothing that I would complain about! Touring the BBC was wonderful. I greatly enjoyed the Tina show. I'm glad to have seen castles, palaces and churches that I had only heard about in the past. Having unscheduled time so I could do a solo visit to the Churchill War Museum was also a plus.Carol Steele
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Lorraine was amazing. So funny, helpful, and full of knowledge. I had a couple experiences I enjoyed the most. One would be the Tina Turner musical and the other would be the Tower of London tour.Deanna Brummell
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Everything was planned out like clockwork. Excellent Tour Manager, excellent accommodations, excellent local guides. This was my first tour with Collette but I would highly recommend them.Linda B.
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Visiting Westminster AbbeySharon Kennedy
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Too much time traveling on the bus. Would have preferred touring more local sites in London.. Christmas markets too commercialized. The tea was Disappointing. The time a Harrad’s was too short. Blenheim was outstanding and the tour of Westminster was informative. .
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We were scheduled to see many sights but still had free time to see what else we were interested in.
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Everything was very organized and we didn’t have to worry about a thing, our tour guide was sooo knowledgeable and went out of her way to include everyone even the two young boys on the tour.ANN POTTER
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Six nights are not enough to warrant the trip, 2 days to get there and 1 to get home, it should be at least 8 or 9 nights.Frankie Conaway
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Great tour guide, great bus driver, wonderful tour sitesBeth Martin
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I enjoyed all the tours. Ann Carr, out tour manager, was extremely knowledgeable. She was attentive to our needs, and went above and beyond her duties to ensure all of us were taken care of. I liked home-to-airport and back home transportation.Nancy Morton
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we had a very good tour guide and they showed a good time and were always polite and well knowledgeableWilliam Peveler
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Great value, great guide and bus driver, great agenda. Loved the high tea; disappointed in the choice of the play we attended. So many Broadway shows and although the actors were good, thought the play was a little on the community theatre side rather than Broadway quality.Jean Laible
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when you are rated highly, why is it you require more info?
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I loved the Tower of London, the history and architect was amazing and I loved the menagerie!!Lily McLain
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This trip was magical! London is beautiful and Laura brought it to life! The group was fun and interesting. The staff at the hotel were polite and accommodating. I absolutely loved my experience.Pamela Jennings
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Susan Orr was the worst tour guide I have ever had. She was so rude to me and the group. She blamed everything that she did wrong on Collette. It was so embarrassing When I meet here at the airport I said hi Susan I’m Linda and she said oh and shredded her shoulders. If I tried to count people on bus she told me to sit down and if they were not there she said she was leaving them she lost people on trip 3 times because if you asked her again what time to meet bus she said I told you on the bus yesterday. She was out to make Collette look bad. These were all my great Collette clients and great friends. I have had the most fantastic tour guide this year. John on Ireland Marc on islands of New England and George on Greece and Evonka on Canadian Rockies. She complained about everything. My over all of Susan Orr was she was just a mean person. Please take her off your list. I would never want a group to experience this. A tour guide can ruin a trip So sorry. If I had not gone I think it would have been even worse Every morning I said to her at breakfast good morning Susan and she never answered me until the last morning. I tried to be nice to her but it was impossible I asked for John Barton for your guide in this trip and I was told I could not ask. I didn’t d not ask again because every Collette tour guide has been outstanding until now.
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Learned so much about each place…and especially enjoyed the Tea.Judith Maxwell
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I would have rated them lower had it not been for the Tour manager and local tour guides who were all excellent. Information from Collette about the tour experience was inadequate and lack details to better prepare for the tour. As a company, I will not trust and use Collete again.
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Tour was great...but Collette as a tour company has poor customer service and predatory pricing policies. We learned that our post- tour accommodations (2 nights) in London for which we were charged $1,330 by Collette was invoiced by the hotel at $875, a 35% markup! Collette Traveler Relations was unresponsive and never returned calls or e-mails. Will not use Collette again nor can we recommend.Daniel Robert Mahon
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Our tour guide’s name was Kim she was not organized. She didn’t want to use the headset where we could hear her talking. There were 40 people in our group and she was at the front so most people couldn’t hear what she was talking about. She left to elderly people, husband and wife probably about their 80s, we were supposed to meet at a certain point at 2:30. She said we are leaving. Someone said the people weren’t there yet and she said they’ll find their way we took a bus back to our hotel. She did not seem concerned at all that they were not on the bus with us , my sister-in-law and I saw Kim later and said have you seen the couple that we left and she said no they’re probably here. No concern at all. Ended up a couple waited for 30 minutes the woman had had to use the restroom so they weren’t there right at 2:30 so Kim decided just to leave them and they had to take a taxi I believe back to the hotel Pretty much our whole group was very upset with her another incident a young man was with his grandparents he was probably 1415 he was at the hotel and we were in front of the hotel and she said let’s start walking and somebody mentioned that the young man was in the hotel and she said oh he can catch up he did eventually catch up but we had to look for him to make sure he found us. I feel like Kim is in the wrong business. Thank you.Kimberly Kramer
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I loved everything about this tour. We got to see so much with guides who could answer all our questions and who knew so much about their particular area.
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We had a wonderful guide who was always available, knowledgeable and friendly. Everything advertised was offered. The hotel was very nice, centrally located, clean and offered a generous, varied breakfast with terrific service.Terri Fields
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The tour guide was knowledgeable and helpful, but made unnecessary and unacceprltable disparaging remarks about trans people which made me uncomfortable. I always thought guides were accepting of all who take a tour.
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The tour offered a great range of experiences. The included meals were excellent as was the hotel accommodations.Nathan Thompson
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The highlights, the hotel and the local guides were excellent and would, in my opinion, be five stars plus; however, the size of our group at 40 plus was, again in my opinion, too large for one tour manager to handle. This, unfortunately, is reflected in my evaluation of the tour manager.Gary Rafool
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All tour guides were knowledgeable and wonderful information. Susan kept track of how everyone was doing and helped if any problems.Ruth Horwitz
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The tour exceeded my expectations. Hotel close to the metro station. Tour Manager was very accessible, helpful and friendly. Afternoon tea was lovely. Windsor Castle, Buckingham Palace. Westminister Abbey, Tower of London were extraordinary. Enjoyed the National Galery. The local guides were very knowledgeable. Enjoyed meeting the Button King and Queen and hearing about the charity.Ida Swift
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The most memorable experience on this tour was actually when our TM walked us, on his night off, to a restaurant a little ways from the hotel. We were on our own that night for dinner but he so graciously made sure we got to the restaurant and even had dinner with us.Tammy Mccullars
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The Xmas markets were disappointing. I've been to better markets right here in Pennsylvania. My favorite part of the tour was the optional trip to Windsor Castle. The reason that I gave the tour 3 stars is that we seemed to spend too much time at many places and not enough at others. For example, Blenheim palace had a pointless Alice in Wonderland exhibit. I could have done without it. Oxford demanded more time. A tour of the university should be included.
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Kensington Palace which we toured on our own.Marie Burgar
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Lots of walking put us close to so many sites - much better than being on a bus all the time. I loved Westminster Abbey, Windsor Castle, London Eye, boat tour up the Thames River, trip to Oxford, excellent theater production of Juliette, dining with the tour group.Dorothy Klein
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Poorly thought out
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I loved seeing the items on the tour except I hated Harrods. The crowd at harrods gave Me anxiety. But seeing the castle and palaces was amazing. And the food place Colette took us too were amazing! I loved the hotel as well with very clean rooms and friendly staff.Jody Plasterer
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We expected a different type or more of Christmas, not the commercial type markets..but we found some on our own.
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This trip was well organized and we had an excellent tour guide.Alicia Gonzalez
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I loved everythingAntonio Gonzalez
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The Tour Director’s service made the trip wonderful.Billy Quach
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My favorite experience was High Tea at Harrods. Since our original visit to Harrods was cancelled, I went there on my free day.
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Tour guide excellent. Could do without tour with "Tubes" to Christmas Market which was closed early in morning.
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Excellent tour guide.
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The Tour of Westminster Abby, was just wonderfulCynthia Hillier
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Needed more time in Oxford
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The trip to Oxford and Blenheim Palace. We could have spent much more time doing excursions out of London like this and I would have been much happier.
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Tour was not as advertised
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A play was included in the experience and it was very entertaining. The trip to Oxford was very good but too short. Should have left Blenheim Palace out or curtailed the time there.Judith Dwyer
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excellent hotel, beautiful artwork, staff were wonderful, great daily breakfast, interesting tours,great tour choices, wonderful food, public bars and restaurants had kind staff members, just an overall fantastic trip experience!!! Our tour manager was the best!!Tracy Bakowski
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Kensington Palace was the most interesting to tour!
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The trip was everything we (my daughter and me) expected and more. We had a taste of London and would like to have more. Even the weather was good. The food was very good. Our tour manager, David, was the best. We could have skipped Harrod's though. Mark and Spenser would have been better. Thank you, Collette, for a wonderful tour.
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Well handled tour, 44 people a bit too many, but tour director did great job. Stonehenge a favorite.Irene Gavriluk
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I expected to visit some places in London, not just drive by them. We were left on our own to get on the tube to travel to other places. Sometimes the directions were inaccurate. The Churchill War Room was changed to the Imperial War Room, but out tour director said that the Churchill War Room was much better. We paid our own entrance fee even though the Kensington Palace fee was included in the cost of the tour. We thought it was changed because the Churchill War Room was closed. The Imperial War Room doesn’t charge a fee. I changed my plans because my husband was unsure about getting to the theater on his own because of the poor directions that we experienced the day before.
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Kensington palace was the best. Loved Oxford and Blenheim palace. Did not like the food tour at all. Would have preferred a tour of Windsor palace instead. Bath was nice but short. No time to really explore the shops. The Harrods stop was too short to do anything other than find restrooms. The best thing Collette did was rebook our return flight. WE were on our way to Boston when the power went out in the airport. Before we had landed and got the news, Collette has already booked us a flight for the rest of the journey. I saw the mass of travelers struggling to make other arrangements. For this reason, we will always travel with you. Thank you to Collette!
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Well planned. Just too short. Need another couple of days to see all we wanted to see.
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Too many last minute changes. Too large group.Trusted Customer
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David Beaumont was interesting, very informed, made sure we saw everything on the tour itinerary, had great stories and was considerate.Heather
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I believe the tours of the various gardens and sightseeing in London itself was very memorable and enjoyable--not sure I can pick just one memorable experience.
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Enjoyed everything about the trip especially the Chelsea Flower Show!Trusted Customer
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Overall, an excellent tour. The tour guide and bus driver were outstanding. The choice of theater show (Thriller) was a bit disappointing, but the performers were very good. The walking food tour was fun, but, 1st course was somewhat disappointing because of skimpy quantity and no offer to have wine or anything other than water. 2nd course was very good, but did not appreciate that we had to stand on the curb instead of going into the restaurant. Courses 3, 4 & 5 were very good.
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The play "Thriller!" and the Chelsea Garden Show.Trusted Customer
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Loved the hotel in Bath. Great sights and experiences in London. Wonderful tour manager who looked after our every need.
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I enjoyed the walking food trip , which gave us a taste of different foods and beverages! I was disappointed for my husband that we didn’t get to visit the Tower of London and some other venues. I have been to London several times before but he had never been. We will have to go back and organize our own London experience to actually see some of the sights we rode past.Trusted Customer
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These tours are always the BEST way to travel. You get knowledgeable, caring and considerate tour guides; fabulous destinations, and fun while learning a ton about your destinations. We've taken over five tours with this company--and we plan on taking many, many more.Trusted Customer
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Everything was handled in a professional mannerTrusted Customer
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Many favorites! If I had to choose one it would be Windsor!Trusted Customer
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Tour manager was the best
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the trip to Bath was great but too shortJean Samuel
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Tour guide was excellent .Christopher Davis
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Local tour guide, including the tour manager, were excellent. Coach was comfortable, a valued service.
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The Friday, or last full day was great as we went out on our own. London’s Christmas markets are really lacking when compared to those in Germany, France, Switzerland and Hungary. The food at the pub on the first night, the welcome dinner was terrible though the location and staff were great. The final dinner was one of the best we had while traveling with Collette, our five trip. The hotel staff were very friendly, helpful and caring as well as accommodating. The hotel itself was old and one of the worst we have had while with Collette.
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Our additional trip to Bath and guide there made my traveling companion and me want to go back.Trusted Customer
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Too hard to choose, each site had its great points. We enjoyed our free time. OxfordTrusted Customer
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taking the tube to get to several locations and taking the train to Bath
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The spotlight tours gives the perfect balance of group activity while giving the free time that I wanted. My Tour Manager Michelle Purvis did an outstanding job! She was always willing to assist and she always had a smile on her face.
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There were several memorable experiences. I really enjoyed the "pub night", when we were able to sample several different kinds of meat pies and beers. I also enjoyed our time walking around Kennsington Palace and Windsor Castle. Our guide in Oxford was very knowledgeable, and for all of us who are "Frost" and "Endeavour" fans his noting of particular filming areas was great.Elaner Pound
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Most memorable experience was the overview of the city. However, it was also my most disappointing in that it was just a brief drive by of sites with no time to stop and view close up.Trusted Customer
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The only issue I have come across is that you advertise this tour being "seven" days. But, it actually is not seven days. We fly during the night to Europe. That is NOT the first day of the tour. Then, you count the last day, which we had to leave at 8 am to airport, as the seventh day of the tour. My issue is with the "First day". This tour was more of a "Five DAY" experience.Trusted Customer
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The tour guide was knowledgeable, and we loved getting all of the behind-the-scenes info.Trusted Customer
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We were in London the week of the Queen's birthday, the birth of a new prince, and the London Marathon!
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Churchill War Rooms was just incredible.Elizabeth
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Weather was a factor snow. Did noy get to OxfordTrusted Customer
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Touring Winston Churchill's war rooms before the crowd was unmanageable. Also, Oxford and city streets.
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Not as well known as some of the other sights in London, but I thought that the Churchill War Rooms was really interesting and worth the time.Trusted Customer
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Loved this tour. There was enough free time that I could explore on my own, as well as visiting outstanding gardens with knowledgeable local guides.Trusted Customer
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Christmas in London is amazing! The holiday atmosphere is everywhere... The decorations are beautiful, the shopping excellent, and the food fun and festive! Highlights of this trip were Windsor Castle, Blenheim Palace, the London Eye, Herrods, and a wonderful visit to Oxford. I could do this trip every year and love every minute of it!
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I loved being able to tour inside Windsor Castle. It would have been nice to have tours of Parliament, Big Ben, Buckingham Palace, etc also included, or offered as options.Trusted Customer
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The group was too large (42) for a Spotlight tour. My previous tours had 24 or less. Although she was pleasant our tour guide had us rushing everywhere and wasn't as organized as she should be nor had good communication skills. My previous guides were excellent so this experience was not typical. Visiting Windsor Castle, Stonehenge and riding the London Eye were great highlights of the tour.
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I really didn't have a favorite experience on the tour but I loved seeing London Tower and the museums on my own.
