Discover Croatia, Slovenia and the Adriatic Coast featuring Dubrovnik, Dalmatian Coast, Istrian Peninsula and Lake Bled

12/05/2019

When travel happens Collette is there to resolve the situation

Service

We have traveled with them five times with number six coming up next year. They are a good tour operator and we've never had a situation they couldn't fix.
Tour

That trip had too much driving and not enough sites.

11/17/2019

Service

everything
Tour

debbronick croatia piliver lakes

11/17/2019

Croatia was great tour was average

Service

The hotels and the itinerary were just average. No tour stops provided cultural experiences just basic walking tours. Colette seems to have turned into abargin basement tour company.
Tour

The country is beautiful especially the coastal areas.We hadhoped to have more interaction with the local people and have experiences other than walking around towns and lakes.

Thank you for traveling with Collette on our Discover Croatia, Slovenia and the Adriatic Coast tour. We're very sorry to hear you were disappointed with your tour. A member of the Guest Relations Team will be reaching out to discuss your feedback.

Collette Support

11/10/2019

Service

Guides were very knowledgeable, and for the most part, very personable.
Tour

Some days were a little long in the bus.

11/10/2019

Service

Excellent all around.
Tour

well organized and excellent.

11/10/2019

An amazing experience

Service

It was amazing. From the moment we left and were picked up by a driver who took us to LAX, to the moment of our return and the coach ride home, it was a trip to remember. Our Guide, Jovanka, WAS INCREDIBLE. Her command of various languages, her knowledge of the intricacies of the areas we travelled (Croatia, Slovenia, Montenegro) was outstanding. Her delivery of the Historical events the created the current configurations of Countries was a revelation. If we knew she was going to be the guide on another Collette trip of interest, it would weigh heavily toward us choosing that trip.
Tour

I loved the tour and the places that were chosen for us to experience. Everything from the places (Opertij, Stefanic Agrotourismo in Motovun, Makarska, Plitvice, dinner with the musical family outside Dubrovnik - just to name a few, the trip was eye-opening and the history of the land captivating. We're so glad to have taken this trip. We would have. The border crossings were crazy, especially at Montenegro, but we're still glad we got to visit Kotor.

11/06/2019

Very happy.

Service

We had a very good experience. Our tour guide was very knowledgeable and went over and above my expectations.
Tour

It was a wonderful experience. The tours, food, wine were all memorable. The accommodations were nice and very comfortable. We really enjoyed our tour guides. I would highly recommend this tour to any body who was thinking about it.

11/03/2019

Service

Everything was extremely well organized. Hotels great except for one (which, however, was very clean--rooms too small). Cultural experiences were super. Bus extremely clean at all times. All personnel super pleasant.
Tour

My best experience was Montenegro because both of the guides had low pitched voices and I was able to hear all they said. My hearing loss does not permit me to hear high pitched tones. Unfortunately, although the main guide was truly a gem, she had a very high pitched voice and I was able to hear only approximately 20% of what she said so a great learning experience was lost.

11/03/2019

Would love to have more comprehensive history and art coverage

Service

The program was well thought of and the sites were well worth visiting. I was stressed with one night stays and suggest to change it to min 2 night stays in the hotels, and 2 pieces of luggage handling- a few of us were proceeding further on our trips..
Tour

Dubrovnik after cruise ships left the harbor, Lokrum island,!Plitivice Lakes, Lubljana, Opatija

10/31/2019

Go Collette

Service

Collette has excellent customer service from the planning stages to the tour manager to the actual tour. You really get to experience the culture of the place you are visiting whether it is in another country or in our own United States.
Tour

I have always wanted to visit Croatia. Dubrovnik was as awesome as I had hoped. Lake Bled was beautiful and Ljubljana, Slovenia was a delightful city. Highly recommend the day excursion to Montenegro.

10/30/2019

Service

excellent tour manager, Ned, well planned tour
Tour

good weather, perfect location

10/13/2019

Overall, a good experience

Service

Organization was done well.
Tour

Beautiful scenery--interesting areas

10/10/2019

Collette tours does a great job. Never disappoints.

Service

Loved everything about Collette Tours. First time. Wonderful experience.
Tour

Farm to table meals. The wonderful places we went to.

10/09/2019

Service

Wonderful trip to Croatia. Our trip was a full itinerary with many highlights. Collette is well organized. Our tour manager was fantastic too. I would recommend Collette to all.
Tour

Especially loved the farm to food table where we had wonderful foods from the region.

10/09/2019

Service

Took great care of us, and Jim was an excellent guide.
Tour

Tour guide did a great job and took care of us all.

10/08/2019

Service

The trip went very smooth and I learn a lot about Croatia and Slovenia
Tour

The tour was very good, but should have extra day in Dubrovnik and Opatija.

10/08/2019

A Pleasant Travel Experience

Service

This was my second tour with Collette and I will take another someday. Collette's pre-trip information is very useful and the travel documents complete. I used their service for air and land transportation this time, and I couldn't have been happier. Their planning and execution from start to finish was excellent.
Tour

*Accommodations are consistently clean with nice amenities. *The coaches are comfortable and clean, and the drivers are top notch. Milenko, on this Croatian trip, deserves highest acclaim. At no point on narrow winding roads, many with sheer cliffs, did I feel anxious or unsafe because of how carefully he drove. *Tour Manager Jim Clark was superb. He was informative, humorous, and pleasant at all times. His suggestions for activities, shopping and dining on free time were helpful. *The sights of Croatia and Slovenia were more beautiful than I had imagined, and the history was far more interesting than (I thought) I knew.

09/25/2019

Absolutely amazing. Jim was fantastic. Only drawback was first hotel.

Service

Tour director, locations selected were amazing
Tour

Excellent choice of locations to visit and Jim and local guides were fabulous

08/14/2019

Happy Again!

Service

We have taken several Collette tours and enjoyed all of them. They select good hotels and restaurants. We went to many great tourist spots and also some out of the way places. They remain my favorite tour company!
Tour

Dubrovnik Wall, Forest hike with water falls

07/17/2019

Great trip

Service

Everything worked smoothly & covered the main destinations in the former Yugoslavia.
Tour

Overall, the tour, and especially our tour manager, was excellent. However, the meal on the final night (in Zagreb) was not up to expectations- the food was average, at best, and the service slow. Also, baggage handling in several hotels was slow, especially upon arrival. Based upon experiences at previous hotels, many guests felt it necessary to take baggage to their rooms themselves at the final two hotels.

06/25/2019

Charmed by Collette tour of Croatia & Slovenia

Service

Nasrin Gharni made this trip! We all fell in love with her patience, kindness, professionalism, and spirit of adventure & fun. Her optomisim was infectious. The accommodations were excellent. The only thing I would change is to eliminate the super-long trip to Montenegro. I would rather have had more time to shop & explore in Dubrovnik. As a person who does not eat beef or pork & very little meat, I was hungry a lot. The chicken there is terrible, don't order it, and the agribusiness events don't have alternatives to their planned meal. I'm glad I brought Granola, dried fruits & peanut butter crackers. Our driver, Brana (sp?) was incredible. If there was a tour bus driver Oympics he would win hands down. I was charmed by Croatia & Slovania & surprised at how advanced they are in spite of the recent war. Yet there remain amazing castles & walled cities throught. Lubliajna was beautiful, reminded me a little of Venice. I would recommend this Collette trip to anyone.
Tour

A Sunset stroll along the promenade with new friends in Opatjia, the amazing walled city of Dubrovnik, the magical Plitvice Lakes, the lovely Ljubljana, and upper city of Zagreb were wonderful, but the most memorable night was a traditional pork (yes pork) dinner at a local restaurant in the countryside of Cilipi where we were entertained by Udo & Borje. It was delicious & so much fun!

06/17/2019

Service

Good balance between scheduled tours and free time. Personable, funny, professional tour guide, and bus driver. Efficient transfer between tour stops. Informative local guides and sites.
Tour

Interesting range of experiences from the bustling capitol of Zagreb to one-of-a-kind local dinners at small farms. Showcased the history and natural beauty of the country.

06/10/2019

Fantastic

Service

Excellent.everything was very well planned
Tour

Farm to table dinners were superb

06/10/2019

Service

The whole group had a great time - the weather was pretty crumby early on but I loved the overall experienc.
Tour

Can always rely on Collette for a great experience

06/10/2019

I would have liked more structured events.

Service

Guides were good. Yes, I would use Collette again.
Tour

Overall good experience. 3 of 4 hotels were good.

06/10/2019

Service

Their method of having a tour-long guide that takes you from city to city with knowledgeable discussion on the bus rides, coupled with local guides that display expertise regarding the area that they are showing you, makes for an enjoyable and educational experience.
Tour

We always enjoy the times that are spent in the smaller owner operated restaurants. You can sense the pride that these locals have in the experience that they are sharing with you

06/05/2019

Service

The travel agents are easy to work with over the phone. They are knowledgeable and provide the needed information to help with travel decisions.
Tour

Croatia as beautiful, but there are a few items your company needs to improve to come up to your standard. Our tour director, Neb, made the tour enjoyable despite the constant change of hotels, etc. I was disappointed that Montenegro was not offered as advertised . Some of the hotels did not have a safe in the room. One of the hotels had a safe that was not secured to a solid surface.. DUH !... Coffee pots were not in every hotel room. The wifi on the bus was inconsistent. Only a limited few were able to log on and use it successfully.

06/05/2019

Service

I thought the coach was good and the guide was knowlegable. We were picked up at the airport as promised and delivered to the hotel in a timely fashion.
Tour

Unfortunately the poor weather played a part in our tour and the visit to the National Forest, which should have been spectacular, was on a rainy and cold day when the park was closed due to flooding . My most memorable experince was visiting a farm and having a meal there. I liked the fact that there was not another bus load of guests.

06/05/2019

great tour director. most hotels had safes and tea pots. Bus had wifi.

Service

Would definitely buy from Collette again.
Tour

Lake Bled was a fabulous day trip.

06/05/2019

Perfect in all ways

Service

The tour guide Nasrin was outstanding all through the days. The off main road dinners were unforgettable, the stops fun and her humor and information of history and country very informative. Her communications skill excellent. I cannot say enough about her and a perfect first time experience for me.
Tour

Baseline was fabulous a perfect tour guide with so much information from history to local events. Her humor and energy infectious. My first tour and all excellent.

05/29/2019

Very professionally done

Service

Well organized. Good choice of tours. Very professional tour director.
Tour

Well done. Did not have to worry about anything.

05/29/2019

Service

This was my first guided tour that didn't involve volunteer work and hostels. I was very impressed with the knowledge of our guides and the quality of the accommodations. I was not impressed however with Collettes policy on rotating seating on the bus..I suffer from car sickness if I am too far back and cannot see the road and it was made VERY clear that this was company policy and I would have to take dramamine....and then I would fall asleep and miss the tour! Our tour manager had me sit at the front of the bus on the day I had to sit at the back. It was clear that they were not allowed to do this.
Tour

Ljubljana Slovenia and Lake Bled

05/29/2019

Wonderful experience in a beautiful part of the world.

Service

I liked the pre-tour service. All my emails and queries were addressed well before leaving. I appreciated the delivery of the hard documents, and especially liked the little "Vacation Documents" which summarized the tour and provided helpful hints. The Tour Manager, Sibila, was wonderful - very knowledgeable, multi-lingual, cheerful and a pleasure to be around. She managed to make the vacation a superb experience - much better than anything I could have managed on my own.
Tour

The tour was well laid out, beginning in Dubrovnik and ending in Zagreb. The optional tour to Montenegro was great, even though the weather was rainy. The Welcome Dinner was a wonderful treat, and I enjoyed it immensely. The local guides were all superb, pleasant and informative. I would have to rate the day in Istria with the very hilly terrain, local church and the wonderful, wonderful Agritourism meal as a highlight for me. I also loved the day in Ljubljana, shopping in the local market, and getting to see the little parades in Zagreb. I enjoyed learning the history of the area, and the "old towns" were delightful with the cobblestones and crooked alleys.

05/26/2019

Great vacation destinations, too many bus miles.

Service

Our Guide was best in any of the three previous trips with Collette. The staff over the phone were great. The trips fall short in either too many miles sitting in a bus and too many hotel changes -so its trip pace that the issue for us.
Tour

Could spend a week in Northern Croatia. Skip the southern area - too many tourists. Loved Ljubljana the most.

05/25/2019

Service

The tour manager was outstanding. Nasrin had a lot of energy, knowledge and humor.
Tour

When my youngest daughter played the accordian.

05/24/2019

Service

All service types were outstanding: phone service, email communications, pre-trip person-to-person meeting with local Collette rep where I received customized printed trip details, luggage tag, name tag, and lastly, mobile app specific to tour and trip itinerary. Thank you
Tour

I travelled with my 89 year-old mother who has slight physical limitations. These were happily accommodated by our fabulous tour manager & excellent bus driver. We had a trouble-free, wonderful time. Again, thank you.

05/23/2019

Service

the guide was very good. it would have been nice for those who wanted to share addresses for future reference
Tour

the sunday in dubrovniock. better coordination for those who wanted to go to church on sunday

05/21/2019

Beautiful country to visit. Enjoyed the friendly people in this country.

Service

Trip to Croatia was well planned, we had a remarkable and knowledgeable tour guide.
Tour

Well planned, very knowledgeable guide.

05/21/2019

Service

The trip was well planned . Included all the areas of history and scenery of the area. What a beautiful country! I thought the route we took was great. We ended on a high note by going to Slovenia and the Zagrab. Our guide was so knowledgeable and had a great scense of humor. It really added to the experience.
Tour

Going to Bled Island . Also the coast of Croatia .

05/20/2019

Excellent tour of Croatia with very knowledgeable tour guides !

Service

Excellent service throughout. Especially helpful were our tour guide and driver.
Tour

Excellent tour with good hotels and specific city tours. Visit to National Park was wonderful.

05/20/2019

Service

Had an amazing experience, well organized, excellent staff and service, all was as represented. Would definitely travel with Collette again.
Tour

Tour was amazing, beautiful part of the world.

05/07/2019

Just less bus time and more time to see things.

Service

The tour was ok. Because we had to fly in and out of Zagreb, there were very long bus days. So, that cut into the touring part. Even though I knew it was a bus tour, I think more thought could have been put into that part.
Tour

There were a lot of amazing places to see - Dubrovnik and Slovenia were my favorite. Snow at the lakes was very disappointing but can't control the weather.

05/06/2019

Collette provides an excellent tour.

Service

Excellent tour guides, very good dinners, very nice hotels. All in all, a very enjoyable tour through Croatia, Montenegro and Slovenia.
Tour

Excellent tour guides, very good dinners, and very good hotels.

05/06/2019

It was a great trip and even better than I had expected. Great tour directo

Service

Super tour, beautiful waterfalls and the best tour director ever.
Tour

Tour director was so informed about everything. The scenery was beautiful and loved the waterfalls.

05/03/2019

Service

They are always showing you a good time. It's worth every penny. We only travel with Collette before we would consider another travel agent. The friendships that we have made over the years are so valuable to us. You always feel safe traveling with them.
Tour

They are the only way to travel. You get your money's worth, you feel safe, great friendships and you get to see things you wouldn't see on your own!

05/03/2019

Croatia and Slovenia are great to see.

Service

The tour and guides were great. I would encourage others to go.
Tour

Was surprised that almost everyone spoke English. Good food, beautiful waterfalls, and nice people.

04/28/2019

Fabulous!

Service

Excellent guide, tour, bus driver, on site guides, and wonderful experiences!
Tour

Tour was great! I especially enjoyed side trip to Montenegro and boat ride at Lake Bled in Slovenia.

04/20/2019

Great places to visit!

Service

What a well planned tour! The hotels were great as were the tours arranged by them. I learned so much about the countries I visited from our tour guide who was with us most of the days. All of the guides we had on separate tours were very well versed in their respective subjects. Our bus driver was also excellent. I can’t say enough what a wonderful time I had!
Tour

Dubrovnik was probably my favorite city although it’s hard to choose just one city. They were all wonderful!

04/19/2019

Service

First and foremost was our guide, Sibila, She was informative, fun, funny, attentive, organized, and was like a mother hen with our group. The itinery was well planned as we visited the beautiful country of Croatia. There was some discussion of future tours scheduling one less day in Dubrovnik to be able to spend another day in Split. Personally, the 3 night stay in Dubrovnik was perfect. It offered us time to experience the cultural and people of that beautiful city. I have taken many tours and this one was most enjoyable because of Sibila and the atmosphere she created for our group of strangers who became friends.
Tour

Walking the Old City Wall in Dubrovnik

04/19/2019

Service

When a typo was made on my name, I promptly called to have it corrected. The representative told me that there wotbe a fee for correcting it. That was your error, not mine
Tour

This tour had too much bus time. Stopping at a roadside rest stop after hours on a bus is not considered seeing the small towns and countryside. This happened twice. There was not enough time in any one place to get an appreciation or feel for the area. After a walking tour and a bit of time for lunch we were back on a bus to travel to a hotel in time for dinner

Thank you traveling with Collette to Croatia, Slovenia and the Adriatic Coast. According to our notes, there was a $25 fee for the name correction. That fee was covered by Collette.

Collette Support

04/06/2019

loved the small numbers in our group...this is a well kept secret area.....

Service

Because we asked for them to put together between trip reservations, which was above and beyond normal services, I comment them on doing this for us....
Tour

would have loved to have stayed in Montenegro another day....so much to see

02/11/2019

Service

The trip information night at Exeter Area Chamber of Commerce NH was great, and the diversion air-schedule experience was terrific, but the Documents Night was scheduled only about a week ahead of departure - way to close for comfort as travelers !!
Tour

The trip involved way too many hours on the bus. Wish that I had understood that prior to going. I loved the Agritourism Stops, the City Tours, and sites, hotels and the meals. The Tour Manager did not finish her telling of the complicated History of Yugoslavia collapse and wars.

02/02/2019

Service

Fantastic trip with 2 exceptions: 1. We rode the bus the entire length of Croatia twice - from the top to the bottom and back. Why not fly into the south and leave from the north. 2. At the pre-trip meeting we were told that the tour manager would ensure that seats on the bus were rotated on a daily basis. At the beginning of the tour the mgr. told us that she didn't like to do that, and that she hoped we would do this voluntarily. This did not happen, and the fact that there were a high number of "singles" on the tour who got on the bus early and "hogged" 2 seats for themselves, seating was very unfortunate. There were a few days that my wife and I were unable to sit together. The tour manager did a great job with the above-mentioned exception... The limo pick-up and delivery to and from the airport was very much appreciated..
Tour

A great tour, very picturesque and enjoyable. Highlights were Dubrovnik, Kotor, Split,Lake Bled and Ljubljana. Downside was the time spent on the bus.

01/05/2019

Service

The tour manager was a 5-star manager. He made the trip fun and was very efficient in making each day run smoothly. The pacing of the day was perfect. I appreciated the well-timed restroom stops! Our coach driver was also very good. He knew the backroads and helped us get through border crossings smoothly and easily. Steve and Bozo (tour manager and coach driver, respectively) made a great team.
Tour

Destinations were well selected and great stops. I always wanted to stay longer which told me there were others places I would like to have seen, and might warrant a return trip.

12/01/2018

Would do another trip with Collette as long as I know duration on the bus

Service

the trip was good except for the extreme long bus rides; could have spent more time looking at other cultural sites. It would be nice if the tour manager would have a list of cultural events during the time of the visit. One night stay is a waste of time
Tour

The sites I saw were excellent and the history

11/29/2018

Service

The food was not as good as expected I felt local guides rushed the tour Not enough time to take in the local scenery
Tour

Whole tour felt rushed You are supposed to enjoy your vacation not like a track meet

Thank you for traveling with Collette to Croatia, Slovenia and the Adriatic Coast. Your feedback will be reviewed by the Product Development Team so that corrective measures can be taken to improve this aspect of the tour.

Collette Support

11/17/2018

Great trip.

Service

Great tour. We felt that we got a great overview of Croatia and Slovenia. Hotels were nice and tour guide was very good.
Tour

Dubrovnik was the highlight, but we really liked Ljubijana as well. It would have been better if we were closer to the old town in Split.

11/16/2018

Service

Everything was taken care of, bus was clean and made plenty of stops, tour guide was fantastic,. Loved the entire tour.
Tour

All was fantastic. The only negative was the length of time on the bus a few days.

11/16/2018

Why I shall not use Thomas Cook Tour again

Service

By being honest about who is running the tour. It was only when the pretour documents came ( by which time it was to late to cancel) that notification was given that the tour was being run by an American company Collette. As a result there was no one else on the tour from Britain.
Tour

The tour was poorly planned in that the coach travel the length of the country twice whereas had it started Zagreb or Dubroivnik and finished at the other a full day extra could have been spend enjoying the sites rather than sitting in a coach.

11/14/2018

Well run and fun tour

Service

Collette did a very good job with all the logistics, tours, and details of this trip. Very capable and professional tour leader, handled everything quite well, while making it interesting and fun.
Tour

Croatia, Slovenia, and Montenegro are beautiful countries with so much to explore. Collette tour was very nicely done, led by a very capable, professional and fun tour guide. We had excellent local tours, nice meals, and good hotels. The only reason for the 4 star instead of 5 was too much driving time spent in the bus. Highly suggest Collette re-route this tour, so you start in north and simply end in the south.

11/03/2018

Service

all was planned
Tour

selected places to visit were excellent

11/03/2018

Service

Our guide was amazing, organized, informative and kind. She addressed everyone's questions and checked in to see if people had any other needs. She had a great sense of humor and made the trip enjoyable.
Tour

Most enjoyed the stay in Dubrovnik and Ljubljana.

11/02/2018

Service

Well organized. Great manager. Varied itineraries. Would definitely recommend. Some menu items not great.
Tour

Tour was wonderful. Dubrovnik was a favorite

11/02/2018

Service

Very quick and professional response on any inquiries.
Tour

Tour was very informative.Many interesting places visited. My favorite place was lake Bled and Ljubljana.....wish I could have spent more time there. Of course Duvrovnik was exciting! Our tour manager Sibila Strazicic Cincotti was professional, knowledgeable and generous. The driver of the motorcoach was patient and courteous. Limo service was most appreciated !

10/26/2018

Service

The hotel in Ljubijiana was dirty smelly and made us sick.
Tour

in the petvic parkin croatia

Thank you for traveling with Collette to Croatia, Slovenia and the Adriatic Coast . A member of the Guest Relations Team will follow up with you.

Collette Support

10/26/2018

Service

For a four star tour Collette did a fantastic job. I really cannot see where they could have improved their service. Their Croatian Tour Guide, Ned, is very, very professional - a library of information. All in all, I cannot complain about a single thing. (Those things to complain about are things that are not of Collette's doing). They do a fabulous job.
Tour

The route was perfect. I wish some of the hotels (the rooms) were of higher quality but I understand that it is what Croatia offers as four star. BTW not 4 star by American standards at all. Again, the bus driver and tour guide were both the best ever. I was impressed to have a local guide wherever we went - some of them were good, others not so much.

10/19/2018

Service

I love traveling with Collette.... my 5 th trip. Need I say more
Tour

I love stopping in the small towns for coffee or lunch breaks. Would have loved to stay overnight in many of them

10/18/2018

Service

Collette provided very good service, good lodging, and good guides, but my husband and I have decided we prefer smaller tour groups, under 28 people. We did not like dealing with gratuities, and we felt the routing of the itinerary caused tour members to have two long days on the bus, traveling all the way south and than again back up north, rather than traveling through all the cities in the north of Croatia and Slovenia and then traveling one day south, ending in Dubrovnik.
Tour

We thought the tour was of good quality, and we enjoyed our fellow tour members. Our tour manager was caring and helpful, and our bus driver was excellent. Dubrovnik was spectacular, and the hotel there was lovely, right on the water. But because of severe crowds, visits to Plitvice Lakes and Diocletian's Palace in Split were not very enjoyable. Stops at smaller locations were more fun, like lunch/dinner at agriturismo on Istrian Peninsula, at Ston, Croatia, and at Lake Bled, Slovenia. More time was needed for the additional trip to Montenegro. The tour should have left at 8:00 a.m. to give a longer period of time to explore Kotor. Dealing with passports and border crossings slowed down the trip. It would have been helpful to have a list of tour member names, home town, and email addresses in the tour booklet. We'd prefer to have gratuities included in the price of the tour--it's a nuisance to have the right amount for all the guides, bus driver, and tour manager. Two long days in the bus could have been avoided by planning the itinerary in a different way. Because the Croatian coast is so beautiful, could a portion of the tour be on a small ship, visiting a couple islands?

10/01/2018

Service

The service was excellent. The leader was very, very helpful. The scenery was beautiful.
Tour

Seeing new places. Lake Bled was especially nice. Could have spent more time in Ljubljana. Darling town.

09/28/2018

Extraordinary experience.

Service

The itinerary was perfect with all the locations that I wanted to visit. What really made the trip extra special was our tour guide, Nasrin, as she made sure we were taken care of.
Tour

My most memorable experience was walking around Ljubljana enjoying all the beautiful old buildings.

09/07/2018

Super Trip to Croatia / Slovenia

Service

Great sights. Terrific tour guide. Quality hotel accommodations. Good coverage with provided meals. Excellent discussions regarding local cultures and history of areas.
Tour

Learning about the culture and history of the peoples and areas visited.

08/31/2018

Croatia vs Italy - I can't decide which I like better!! Love them both.

Service

See detailed review of the trip. Very professional, helpful sales and tour staff. Accommodations - hotels, food and transportation were A-1.
Tour

The Collette Tour to Discover Croatia, Slovenia & the Adriatic Coast was my first tour with Collette and it far exceeded my expectations. The tour group consisted of 27 adults from the US, UK, Mexico and Australia. All participants were able to fully participate in the outings (lots of walking in the heat & swimming in the Adriatic). Group members were friendly and respectful to the other guests, guides, and locals. The hotel accommodations, travel arrangements, tour bus, food, sights, itinerary and our Tour Guide & the local guides were excellent. Our Dubrovnik Hotel was a 5 star hotel on the Adriatic - magical! tCroatia is a beautiful country, great food, interesting, long history and a first world country. Our Tour Guide was intelligent, articulate, friendly, professional, caring and a wealth of interesting history and stories. He followed up with us to ensure that anything we may have brought to his attention was promptly addressed. I'm looking forward to booking my next Collette tour.

08/31/2018

Never Again

Service

Tour entailed very long bus rides. Most meals were awful except for a few breakfasts at 5 star hotels, meals in Istria and meals I bought on my own in Slovenia. Bristol Hotel in Opatija had awful food, my room AC did not work in 90÷ temperatures and they never replaced burned out bulb over bathroom sink despite my many complaints. Other tour participants did not have AC problem but other hotel guests did. Jezero Hotel in Nat Park has no AC and temperature did not cool down enough in evening to be comfortable. I also prefer fully paid tour - it was annoying to have to figure out tips everyday for local guides. When I signed up for tour I was told there would be 10 people but there were 26 because of people from UK and Australia. My best meals were ones that I bought on my own in Slovenia which was my favorite visit of tour.
Tour

Long bus rides, some bad hotels and bad food.

Thank you for traveling with Collette to Croatia, Slovenia & the Adriatic Coast. A member of the Guest Relations Team will be reaching out to discuss your feedback.

Collette Support

08/31/2018

Service

I booked it with Thomas cook, but the tour operator was Collette tours. .This caused a lot of confusion at Zagreb air port, that was the only down side to the holiday. As no one told me and it did not mentioned Collette in the itinerary booklet. So I can not give Thomas a rate as do not know what they did for me just got me very confused. I would rate Collette tours as excellent
Tour

The area was beautiful the local tour did rush us at the lakes

08/06/2018

A beautiful and historic trip

Service

Collette is an excellent tour service. I was picked up at my house for the airport; and coming back, Collette picked me up at the hotel and brought to the airport. The hotels and the food were awesome, and our tour guide was one of the finest ladies I have ever met. She is an asset to any tour company. Our bus driver was one of the best. He managed to get the bus through some tight spots in the towns we visited. In conclusion, I really liked my tour, as I managed to see many different sites I would have missed had I gone on my own.
Tour

My tour with Collette was great. I was picked up at my house by Collette and taken to the airport; and when it was over, Collette picked me up at my hotel in Zagreb and taken to the airport. The hotels and the food were awesome, especially the breakfasts. Our tour guide was not only one of the best, she was one of the finest ladies I have ever met. Everybody loved Mo! I think my most memorable experience was walking the walls of Dubrovnik, Croatia. What fantastic views! I particularly liked the tour, because I was able to see places I would have missed had I gone on my own.

07/03/2018

Service

Well organized. The guide was great!
Tour

Very thoroughly thought through to all details.

07/03/2018

Service

The tour was well organized and the guide was very knowledgeable. Sometimes our hotels were not so well located - would prefer to be central so we can walk out at night and enjoy the ambiance, rather than need to take the local transportation or a taxi. Finding supper at a nearby mall is not our idea of a great experience. Included meals were usually good and the experiences were varied - i.e. restaurant, farm location, small village location, residential area. Would prefer to be given a map or bottle of water daily, rather than a pin, bag & keychain. The wifi never worked on the bus. People didn't wear their nametags - maybe a clip would be better? The trip from Dubrovnik to Montenegro should start earlier in the morning because of the long wait at the border.
Tour

Especially was excited to tour Dubrovnik, but wish that we had spent more time in the city rather than take the option to the island. There was nothing really to be "guided" to see out there. Except to go for a swim, we were unimpressed with the botanical garden. Of course, the weather (hot & humid) affected this experience.

06/15/2018

Service

What I like best about Collette travel is the organization of the trips. On this trip there was no down time, and we felt good about the value of the trip.
Tour

The trip was well worth the cost. The Adriatic coast was breath taking

06/03/2018

Service

The trip could have been planned better, there was too much time on the bus.
Tour

We did not spend enough time at any one destination giving us few options of what we could do in our free time. Our free time on this trip was minimal. There were too many early morning starts and we drove the length of the country twice. We heard conflicting information from two different tour guides on the same day. We went through Malania Trump's home village and there was no mention of it from the tour guide. She is only the first lady of the United States of America. Our excursion to Montenegro was a big bust. It was a full day's drive and we were there only a short time for a little loop around the city, eating lunch and back on the bus. I liked walking the wall in Dubrovnik and if we had taken the boat ride I would have missed that. We should have been there longer to experience whatever there was to offer no matter the cost.

Thank you for traveling with Collette to Croatia, Slovenia and the Adriatic Coast. A member of the Guest Relations Team will reach out to discuss your feedback.

Collette Support

06/02/2018

I had to pay an extra $176 to get better seats.

Service

Airport transfers from home to the airport and back were awesome. The delivery of the suitcases to our rooms were prompt.
Tour

The tour should have started in Zagrab and we should have stayed there a few days to rest up after our long journey, sightseeing, museums, etc. Instead we had to get on a bus and travel another two hours only to zig zag back and forth across the countries on the bus. When we got back the last day, hoping to finally spend some time in Zagrab we were in a different hotel than promised because ours was overbooked. The town with the shops were too far away and coming in late afternoon there was not much time once again to see what Zagrab was all about. We did not have enough time to do anything or we would have missed the farewell dinner. Dubrovnik, walking the wall was our favorite experience along with the Plitvice National park and the waterfalls. Stopping at the side of the road to look at lakes was not our idea of sight seeing/touring ...we have 10,000 lakes in Minnesota. The trip was planned very poorly and way tooooooo much time on the bus.

06/01/2018

First class

Service

Excellent in all areas, organisation, hotels, coach, and guides
Tour

Dubrovnik and Slovenia and other great visits

05/18/2018

Service

Everything was great!
Tour

Total package lived up to expectations !

05/10/2018

Service

HQ was very responsive to questions and showed how organized they were by getting our documents to us before we left home, despite the fact that we went to Europe 2 weeks before the Collette tour commenced.
Tour

Excellent guides. Good pace, Most accommodations and food were good to excellent. The exception was the Hotel Bristol in Opatija - room just OK, but horrible food and surly servers.

04/10/2018

A fantastic adventure!

Service

Collette's sales reps provided timely, appropriate and accurate information. Email correspondence was good. When I had to use the emergency contact number when our flight was cancelled, we were connected immediately. One suggestion: I wish there were some way to have accessed my billing/payment information when I logged in
Tour

My husband and I thoroughly enjoyed this tour. The itinerary highlighted cities, towns and experiences that were unique. Our tour director was superb, and her vast experience allowed the group to take full advantage of everything possible. Although the weather was colder than expected, the two snowy adventures, i.e. hiking in the snow at Plitvice National Park, and taking an open pletna boat on Lake Bled in the snow (then climbing 99 snowy steps) were unforgettable! Dubrovnik was magical. Every stop could be adapted to individuals' abilities, as needed. The included meals were enjoyable, and offered sufficient variety, and the hotels were all very good.

04/07/2018

Disappointing

Service

Air transportation was great. Bus trip was way too long backtracking leaving no time for visits to sights. Food at truck stops was OK for a truck stop. We were constantly reminded we came too early in the season so almost everything was closed
Tour

Price was fair for what we got.

Thank you for traveling to Croatia, Slovenia and the Adriatic Coast with Collette. Your feedback has been forwarded to the Product Development Team. They will use your comments to enhance this tour for our future guests.

Collette Support

04/06/2018

Great planning

Service

As a tour company, they provide the service at the level it was informed to me prior to the trip.
Tour

I knew this time of year would be cold and snowy. I was not disappointed though the travel itinerary was just perfect for this time of the year.

04/06/2018

Disappointing

Service

I have just written a 2+ page letter detailing my experiences, good and bad, on the Collette tour. I would like to give this tour 2.5 stars but apparently your ssystem only allows full stars.
Tour

See the 2+ page letter that I sent detailing the highs and lows of this trip.

Thank you for contacting us regarding your tour with Collette. When your letter is received we will process the feedback and a member of the Guest Relations Team will reach out to you.

Collette Support

01/14/2018

COLLETTE TRAVEL -- BEST WAY TO SEE THE WORLD

Service

I WOULD ABSOLUTELY RECOMMEND COLLETTE TO EVERYONE. WE LOVED THE FOOD, ACCOMMODATIONS AND ESPECIALLY THE TOUR GUIDE AND FELLOW TRAVELERS.
Tour

DOBROVNIK -- FAIRY TALE CITY WHERE WE CELEBRATED OUR 51ST ANNIVERSARY.

12/02/2017

Service

It was a good value. The hotel accommodations were nice. The majority of the guides were knowledgeable.
Tour

It was a wonderful itinerary and the pace was adequate

12/01/2017

Perfect Pace

Service

First Class Experience. Hotels were quality, food was great, tours very informative. Best of all, a very nice pace; with enough time to relax and still get a lot done. Highly recommend them for multi-stop trips.
Tour

The family-style dinner in Dubrovnik with folk singers. You just can't get that experience on your own.

11/11/2017

4 1/2 stars

Service

4 and 1/2 stars:. Appreciated the the last minute FLASH sale package including to/from airport service, airfare included and tour package. It was very convenient for the 12 day trip. ***, our guide and ****, the driver, proved to be a great team in local knowledge and compatibility. Hotels all good. Two points to note for improving: 1. Wait at Venice airport way too long (1 1/2 hrs) before a transport rep showed up to drive us (3 hrs) to Opatija. He was rather unhelpful and disinterested when he arrived, spoke little English and didn’t have any water in the van for the 6 of us to purchase after our long trans Atlantic flights. 2. Guide on day trip to Montenegro, was young, opinionated and biased in his information. He offended a good number of people in the coach with his view of politics and history. He even managed to make a slam against Canada.
Tour

Ljubljana, Slovenia Kotor, Montenegro Plitvice National Park

10/23/2017

Service

all service was good. While on our land tours, we spent a lot of time on the bus. Way too much time at least on two days. Also, there wasn't even enough time to take pictures during our bus trips, or most of our walking tours.
Tour

they were of good quality and reasonably priced

10/15/2017

Collette Rocks!

Service

On-going excellent coordination, communication and updates. Tour Manager ******* absolutely fantastic. Hotels were very nice and in good locations. City guides were very good.
Tour

The countryside and coastline beautiful. The tour covers a lot of territory but worth the time spent on the bus.

10/09/2017

Service

Trip was very well organized, excellent staff.
Tour

Mainly due to lack of adressing our comcerns made to Collette after the tour

10/09/2017

Service

Friendly and efficient tour guide, event planning, scheduling weather for us.
Tour

side trip to Montenegro was very beautiful scenery.

09/29/2017

Highly recommend this trip

Service

Excellent choice of hotels, restaurants and excursions. The food was amazing. Yes I would travel with Collette again.
Tour

In addition to lovely Croatia they included Slovenia. Loved this country.

09/29/2017

Service

Excelent service whenever I contacted Collete by phone or computer. The guide, hotels and included food were some of the best I have experienced. Would have no hesitation to recomend this company
Tour

Most memorable the landscaoe along the Croatian coast line

09/29/2017

Well organised with excellent tour manager and driver and good hotels

Service

The tour was well organised with good hotels excellent tour manager and driver, the only downside was the length of time traveling from north to south Croatia and the return. I recognise this was due to difficulties of suitable airports for US clients but Collette could improve the experience by avoiding this aspect.
Tour

The evening dinner at the local family restaurant in Konavie and the Guided tour of Ljubijana

09/08/2017

Good tour for the money, although some efficiencies would make it better.

Service

Good overview of two beautiful and interesting countries. It hit all the high points and left adequate free time to explore. The itinerary could have been more direct -- either north to south or south to north. This would have allowed at least one extra day at a site. Much time was spent/wasted driving up and down the coast. In addition, hours were wasted at the beginning when several people did not know that they should find the Collette Representative at the airport. Written materials said look for "Happy Tours", which was not the banner held by the tour guide.
Tour

Slovenia overall was a pleasant surprise. Loved every moment there.

09/08/2017

Satisfied and surpassed out expectations

Service

Excellent tour director. Very good hotel selections. All hotels were excellently located and very suitable--not luxury, but all hotels were of a superior quality. The included meals were excellent--interesting venues (not places that a tourist would find on their own) with good local food and wines and friendly service. Our fellow travelers were courteous and brought varied and interesting backgrounds. [We recognize that this is not something that Collette can control, but it is worth noting that the type of people booking Collette Tours are people that are pleasant to be with.]
Tour

Slovenia was a real surprise and we are glad that it was included. Beautiful area, wonderful food and wines, friendly people, and very clean and safe.

08/11/2017

Crystal clear Adriatic waters, delightful "home" dinners and a rich history

Service

Good pricing, great tour guide, well thought through tour design, all good. The one wrinkle was 3 hr border at Bosnia-Herzegovina and 2 hrs upon return. I feel Collette should join with other tour companies and have a meaningful conversation with B-H about this problem. Someone's not managing this process. The exam we got was cursory - scanning passports, which Collette had already (?) digitally passed to the government in advance. No bus inspection or any other labor-intensive REASON for these delays. The cost to B-H and Montenegro IS significant - we were in country 5 HOURS LESS, SPENDING LESS because we couldn't entry either country for that time. Multiply that by all the tour groups going through there - and those which have decided not to spend 5 hours to come/go there.
Tour

Our tour guide sure knew his stuff! From Roman history to the wars among Muslims, Croats and Serbs. The Adriatic is simply gorgeous, clear water and the cities are clean and friendly. The "home" dinners were entertaining and tasty. We truly got enough time in each city to get comfortable with our surroundings; if I went back I'd know how to navigate. Hopefully the border crossings will get shorter; 2-3 hours waiting between Croatia and Bosnia-Herzegovina each way! Other than that one thing, this is a delightful tour.

07/24/2017

Service

We were told there will be a group of 24 , it was actually 41
Tour

Rushed at times, too large a group

07/22/2017

Service

Always friendly and willing to answer any questions!
Tour

A very well-thought out itinerary. The special additions and optionals were amazing. Our Tour Director made the experience wonderful with her personal background in the area and knowledge of the history and culture of each country.

07/07/2017

Collette takes care of everything

Service

All the materials which Collette sent were useful, though I do wish the packet had included map(s) of the places we would visit. Our tour director was wonderful, and the itinerary well-paced, with combination of group activities and free time. The hotels and included meals were superb.
Tour

It was a well-balanced itinerary, and included a variety of places - cities, countryside, sea side, etc. Probably my favorite place was Dubrovnik, Croatia, where we had one whole day as free time and three nights in one hotel. I'd love to return to Ljubljana, Slovenia, too. My next tour with Collette is in three months and I look forward to another wonderful experience.

06/21/2017

A terrific, well priced tour.

Service

I rated Collette's service 5 stars as we had an excellent tour guide *Personal Details removed by Feefo* He was very knowledgeable and provided us with a lot of information on each town or city we visited , professional, a good sense of humour and nothing was to much trouble for him. Also we had a very professional bus driver. The quality of dinners and accomodation were excellent, hotels being well positioned in each town.
Tour

Having 3 days in Dubrovnik was great as it gave us lots of time to explore the old city. The bus was right near the hotel so we were free to spend as much time as we wanted there as we didnt do the optional tours provided.

06/09/2017

Service

Director and driver were excellent. We enjoyed the sites visited. It was a very good value.
Tour

Pula visit was a lot of fun for me. The guide was good at letting people know what was involved so those who were not as energetic could stay behind if they wished.

06/09/2017

What an interesting, fun filled holiday with lots of breathtaking views!

Service

Our tour director, *Personal Details removed by Feefo* really made the holiday one of the best as far as interesting , super organized and interesting sites to explore. *Personal Details removed by Feefo* had a fifth sense in planning and knowing what we travellers could aanticipate and experience. He was with us , guiding us for most of the time. Our excursion to Montenegro was the only disappointing part of the holiday. The short time in Montenegro. Was not worth the Very long bus ride from Dubrovnik. That excursion could be eliminated and replaced by going up to the War museum by funicular to the top of the mountain overlooking Dubrovnik. The hotel amenities in Dubrovnik were the. Best.
Tour

Plitvice Lakes was outstanding! The scenic views were breathtaking. Staying at the Valamar Lacroma Resort in Dubrovnik for 3 nights was great. The swimming pool there and atmosphere made me wish I could have had a longer time there. The Water for drinking was so good. No buying of water bottles!

06/05/2017

Service

Yes, I would recommend them & yes, I would buy from them again. I thought they had a good mix of prearranged tours & free time. There were enough group meals to get to know others & yet enough free time to arrange your own meals.
Tour

There were so many favourites. I really enjoyed Plitvice Lakes, that was spectacular but so was Dubrovanik & Split & the bus tour from the coast into Slovenia.

05/22/2017

Service

Everything went well. Any glitches were handled efficiently and effectively. Accommodations and meals were lovely.
Tour

Touring the ancient city of Dubrovnik was amazing!

05/22/2017

Excellent organisation results in very enjoyable holiday

Service

Superbly organised - take all the stress from the travelers. Guides are knowledgable and extremely helpful. 'Specialty meals' are fun and different. Hotels usually very good. Door to door transfer services a terrific draw.
Tour

Overall experience educational and relaxing. Hotels very good. Pace just right. Dinners as a group were fun.

04/28/2017

Service

Yes
Tour

Adventure in Istria - fabulous lunch

04/07/2017

Jam packed tour of stunningly beautiful region.

Service

Too much time on the bus. The hotels were lovely but I would prefer to stay at least 2 nights.
Tour

See previous page as I have already done

11/17/2016

Some confusion with transfer fees...some travelers did not pay for transfer...

Service

Some confusion with transfer fees...some travelers did not pay for transfer fr Venice other did Excellent tour guide,really knew her history Travel documents should have arrived earlier...10 days prior not acceptable
Tour

Agri farm family dinner Lake bled in Slovenia Walking the wall of old city in Dubrovnik

11/07/2016

The Highlights of the trip,especially Dubrovnik, were amazing.

Service

The trip was great. However, the connections at Montreal and, especially, Frankfort were WAY TO TIGHT. We almost missed our connection. We were booked in with a group of 32 people travelling from Edmonton and often we felt like second class citizens. I would want to know if there was a large group on the trip before making the decision to go on that particular trip.
Tour

When we called before booking, we were told by an agent that we couldn't add a few days in Venice at the front-end of our tour. If we did, we were told that we would miss our transfer to Opatija. When we arrived at the Venice airport, the 32 person group from Edmonton was already on the bus, having been picked up after 3 or 4 days in Venice. This was SO UPSETTING. We missed Venice because of wrong information given by your agent. SO DISAPPOINTED.

10/14/2016

Bad route. Great country. Much to do. Poorly planned.

Service

The organization of the route was terrible. We spent way too much time in the bus when we could have had more time at our destinations had the route been planned better.
Tour

Montenegro trip was a bust. Again a waste of time. Only spent 1.5 hours at the destination. Most of the time we were on the bus. Could have shortened the travel by taking the ferry both ways.

Hello Edward.
Thanks for sharing your feedback about the pace of the tour and the routes that were taken. We have forwarded your comments over to our product team for them to review. Your insight is valuable to us as we use it to enhance the tours for future guests.
We appreciate your business and look forward to traveling with you on future tours.

Collette Support

10/14/2016

I have none to share - I am not this creative

Service

Too much time on the bus. Colette guide needed better organization at times. All venues great. Need a better located hotel in Split. Slovenia was a great surprise
Tour

Slovenia was amazing. Local dinners nice surprise

10/10/2016

Great stops, great people, poor routing

Service

The stops were great, as were our tour manager, driver and guides. The drawbacks were too much time on the bus and too tight a connection from Zagreb to Frankfort. If you had flown us directly to Zagreb or Dubrovnik would have probably have saved a day or more on the bus by eliminating back-tracking and spent additional time in Zagreb, not to mention the drive from Venice to Opatija.

10/10/2016

Least favorite Collette Tour

Service

Arrival in Venice did not go well at all. Would recommend starting the tour in Venice with at least one night or two. Very long days spent on the bus. Not enough meals included, so meal stops were awkward and not always in the best location. Some travel days were done at the convenience of the tour company - not at the comfort of the travelers. 1st optional tour was on the 1st full day in country - what else were you to do since you didn't know what else was available to fill an entire day? And the 6 hour tour turned into 10 hours. Traveling with a friend - hotel unable to accommodate such travel companions and we were forced to sleep in one bed.
Tour

Bled, Slovenia was the best part of the trip. And we weren't given enough time there - so we could get to the next spot to eat.

10/10/2016

Good service by Collette US

Service

Please read the comments that I prepared on my survey.

10/04/2016

We'd like the itinerary a little earlier than we receive it. We rely on th...

Service

We'd like the itinerary a little earlier than we receive it. We rely on this document to help us point a fine point on our plans.
Tour

Too many scenic memories to select just one. Coast line was spectacular. Slovenia was unexpectedly fabulous. UNESCO sites are breathtaking. Visits to the family farms are always fun. Overall however it was the tour manager who seamlessly made it all work.*Personal Details removed by Feefo* is outstanding. We hope to travel with him again. One piece of feedback we have re: accommodations is - can you consider placing repeat customers (we've used you 9 times) in the better rooms set aside for Collette. It was not unusual to hear first time travelers getting much larger rooms with larger bathrooms.

10/03/2016

Excellent service by Collette CA

Service

Excellent tour director
Tour

Plitvice Lakes - beautiful waterfalls

09/30/2016

Excellent service by Collette US

Service

Very well put together great tour guide

09/09/2016

Service

our tour guide ,monika, was fabulous! she was tireless in making sure our trip was everything & more!!
Tour

i would have liked to have a little more time in dubrovnik &/or ljubiljana & less time in split.

08/05/2016

See the World with Collette.

Service

I have taken many trips with Collette and always had a wonderful time on their itineraries. The people are great and the places we visited are so memorable. I have promised my grandchildren that I would take each of them overseas on a trip. The four I have taken so far have loved the places they have visited. I have four more to go! Thank you Collette for making my gift to my grandchildren an experience they will never forget.
Tour

I was so surprised to see how beautiful Ljubljana, the capital of Slovenia, was. The scenery on the Dalmatian coast is breathtaking, but this beautiful city has charm of its own.

07/09/2016

Trip of a lifetime!

Service

Everyone in the main office was very helpful and answered all of my questions each time I called. I loved that I could book the tour and forget about it because they covered every detail, including pre-tour transportation and hotels. I can't even imagine doing all this on my own with as many cities, hotels and activities as there were. I would absolutely recommend Collette to anyone and hope to deal with them again in the future.
Tour

This was our family's first tour with Collette and we all loved it. Our tour manager was knowledgeable and fun. The bus driver, Bozo, was professional and knew his way around every nook and cranny. Everything ran smoothly with a few minor exceptions, involving weak air conditioning at 2 hotels (we never bothered to complain). Our family arrived a few days early to spend time on the island of Krk where my in laws were born. Opatija was charming...I would spend more time there. Dubrovnik and Slovenia were both stunning. I could live without Split and Montenegro, however. My favorite memory included the optional day trip to Istria and the unforgettable meal we shared deep in the countryside. The final group dinner in Zagreb on our last night together was a lot of fun which included a delicious meal just a short walk from the hotel. We had a delightful group of 34 people from all over the world ranging in age from 18 to 80. We booked our airfare through Collette and received round trip ground transportation from our home to the airport and back home again. Collette even arranged hotel and transportation for us pre-tour for our early arrival to tour Krk. I also appreciated calling Collette and not having to jump through hoops to speak to someone. Everyone in the office is very helpful and sweet. I would not hestitate to book another tour with Collette.