Discover Croatia, Slovenia and the Adriatic Coast featuring Dubrovnik, Dalmatian Coast, Istrian Peninsula and Lake Bled

02/11/2019

Service

The trip information night at Exeter Area Chamber of Commerce NH was great, and the diversion air-schedule experience was terrific, but the Documents Night was scheduled only about a week ahead of departure - way to close for comfort as travelers !!
Tour

The trip involved way too many hours on the bus. Wish that I had understood that prior to going. I loved the Agritourism Stops, the City Tours, and sites, hotels and the meals. The Tour Manager did not finish her telling of the complicated History of Yugoslavia collapse and wars.

02/02/2019

Service

Fantastic trip with 2 exceptions: 1. We rode the bus the entire length of Croatia twice - from the top to the bottom and back. Why not fly into the south and leave from the north. 2. At the pre-trip meeting we were told that the tour manager would ensure that seats on the bus were rotated on a daily basis. At the beginning of the tour the mgr. told us that she didn't like to do that, and that she hoped we would do this voluntarily. This did not happen, and the fact that there were a high number of "singles" on the tour who got on the bus early and "hogged" 2 seats for themselves, seating was very unfortunate. There were a few days that my wife and I were unable to sit together. The tour manager did a great job with the above-mentioned exception... The limo pick-up and delivery to and from the airport was very much appreciated..
Tour

A great tour, very picturesque and enjoyable. Highlights were Dubrovnik, Kotor, Split,Lake Bled and Ljubljana. Downside was the time spent on the bus.

01/05/2019

Service

The tour manager was a 5-star manager. He made the trip fun and was very efficient in making each day run smoothly. The pacing of the day was perfect. I appreciated the well-timed restroom stops! Our coach driver was also very good. He knew the backroads and helped us get through border crossings smoothly and easily. Steve and Bozo (tour manager and coach driver, respectively) made a great team.
Tour

Destinations were well selected and great stops. I always wanted to stay longer which told me there were others places I would like to have seen, and might warrant a return trip.

12/01/2018

Would do another trip with Collette as long as I know duration on the bus

Service

the trip was good except for the extreme long bus rides; could have spent more time looking at other cultural sites. It would be nice if the tour manager would have a list of cultural events during the time of the visit. One night stay is a waste of time
Tour

The sites I saw were excellent and the history

11/29/2018

Service

The food was not as good as expected I felt local guides rushed the tour Not enough time to take in the local scenery
Tour

Whole tour felt rushed You are supposed to enjoy your vacation not like a track meet

Thank you for traveling with Collette to Croatia, Slovenia and the Adriatic Coast. Your feedback will be reviewed by the Product Development Team so that corrective measures can be taken to improve this aspect of the tour.

Collette Support

11/17/2018

Great trip.

Service

Great tour. We felt that we got a great overview of Croatia and Slovenia. Hotels were nice and tour guide was very good.
Tour

Dubrovnik was the highlight, but we really liked Ljubijana as well. It would have been better if we were closer to the old town in Split.

11/16/2018

Service

Everything was taken care of, bus was clean and made plenty of stops, tour guide was fantastic,. Loved the entire tour.
Tour

All was fantastic. The only negative was the length of time on the bus a few days.

11/16/2018

Why I shall not use Thomas Cook Tour again

Service

By being honest about who is running the tour. It was only when the pretour documents came ( by which time it was to late to cancel) that notification was given that the tour was being run by an American company Collette. As a result there was no one else on the tour from Britain.
Tour

The tour was poorly planned in that the coach travel the length of the country twice whereas had it started Zagreb or Dubroivnik and finished at the other a full day extra could have been spend enjoying the sites rather than sitting in a coach.

11/14/2018

Well run and fun tour

Service

Collette did a very good job with all the logistics, tours, and details of this trip. Very capable and professional tour leader, handled everything quite well, while making it interesting and fun.
Tour

Croatia, Slovenia, and Montenegro are beautiful countries with so much to explore. Collette tour was very nicely done, led by a very capable, professional and fun tour guide. We had excellent local tours, nice meals, and good hotels. The only reason for the 4 star instead of 5 was too much driving time spent in the bus. Highly suggest Collette re-route this tour, so you start in north and simply end in the south.

11/03/2018

Service

all was planned
Tour

selected places to visit were excellent

11/03/2018

Service

Our guide was amazing, organized, informative and kind. She addressed everyone's questions and checked in to see if people had any other needs. She had a great sense of humor and made the trip enjoyable.
Tour

Most enjoyed the stay in Dubrovnik and Ljubljana.

11/02/2018

Service

Well organized. Great manager. Varied itineraries. Would definitely recommend. Some menu items not great.
Tour

Tour was wonderful. Dubrovnik was a favorite

11/02/2018

Service

Very quick and professional response on any inquiries.
Tour

Tour was very informative.Many interesting places visited. My favorite place was lake Bled and Ljubljana.....wish I could have spent more time there. Of course Duvrovnik was exciting! Our tour manager Sibila Strazicic Cincotti was professional, knowledgeable and generous. The driver of the motorcoach was patient and courteous. Limo service was most appreciated !

10/26/2018

Service

The hotel in Ljubijiana was dirty smelly and made us sick.
Tour

in the petvic parkin croatia

Thank you for traveling with Collette to Croatia, Slovenia and the Adriatic Coast . A member of the Guest Relations Team will follow up with you.

Collette Support

10/26/2018

Service

For a four star tour Collette did a fantastic job. I really cannot see where they could have improved their service. Their Croatian Tour Guide, Ned, is very, very professional - a library of information. All in all, I cannot complain about a single thing. (Those things to complain about are things that are not of Collette's doing). They do a fabulous job.
Tour

The route was perfect. I wish some of the hotels (the rooms) were of higher quality but I understand that it is what Croatia offers as four star. BTW not 4 star by American standards at all. Again, the bus driver and tour guide were both the best ever. I was impressed to have a local guide wherever we went - some of them were good, others not so much.

10/19/2018

Service

I love traveling with Collette.... my 5 th trip. Need I say more
Tour

I love stopping in the small towns for coffee or lunch breaks. Would have loved to stay overnight in many of them

10/18/2018

Service

Collette provided very good service, good lodging, and good guides, but my husband and I have decided we prefer smaller tour groups, under 28 people. We did not like dealing with gratuities, and we felt the routing of the itinerary caused tour members to have two long days on the bus, traveling all the way south and than again back up north, rather than traveling through all the cities in the north of Croatia and Slovenia and then traveling one day south, ending in Dubrovnik.
Tour

We thought the tour was of good quality, and we enjoyed our fellow tour members. Our tour manager was caring and helpful, and our bus driver was excellent. Dubrovnik was spectacular, and the hotel there was lovely, right on the water. But because of severe crowds, visits to Plitvice Lakes and Diocletian's Palace in Split were not very enjoyable. Stops at smaller locations were more fun, like lunch/dinner at agriturismo on Istrian Peninsula, at Ston, Croatia, and at Lake Bled, Slovenia. More time was needed for the additional trip to Montenegro. The tour should have left at 8:00 a.m. to give a longer period of time to explore Kotor. Dealing with passports and border crossings slowed down the trip. It would have been helpful to have a list of tour member names, home town, and email addresses in the tour booklet. We'd prefer to have gratuities included in the price of the tour--it's a nuisance to have the right amount for all the guides, bus driver, and tour manager. Two long days in the bus could have been avoided by planning the itinerary in a different way. Because the Croatian coast is so beautiful, could a portion of the tour be on a small ship, visiting a couple islands?

10/01/2018

Service

The service was excellent. The leader was very, very helpful. The scenery was beautiful.
Tour

Seeing new places. Lake Bled was especially nice. Could have spent more time in Ljubljana. Darling town.

09/28/2018

Extraordinary experience.

Service

The itinerary was perfect with all the locations that I wanted to visit. What really made the trip extra special was our tour guide, Nasrin, as she made sure we were taken care of.
Tour

My most memorable experience was walking around Ljubljana enjoying all the beautiful old buildings.

09/07/2018

Super Trip to Croatia / Slovenia

Service

Great sights. Terrific tour guide. Quality hotel accommodations. Good coverage with provided meals. Excellent discussions regarding local cultures and history of areas.
Tour

Learning about the culture and history of the peoples and areas visited.

08/31/2018

Croatia vs Italy - I can't decide which I like better!! Love them both.

Service

See detailed review of the trip. Very professional, helpful sales and tour staff. Accommodations - hotels, food and transportation were A-1.
Tour

The Collette Tour to Discover Croatia, Slovenia & the Adriatic Coast was my first tour with Collette and it far exceeded my expectations. The tour group consisted of 27 adults from the US, UK, Mexico and Australia. All participants were able to fully participate in the outings (lots of walking in the heat & swimming in the Adriatic). Group members were friendly and respectful to the other guests, guides, and locals. The hotel accommodations, travel arrangements, tour bus, food, sights, itinerary and our Tour Guide & the local guides were excellent. Our Dubrovnik Hotel was a 5 star hotel on the Adriatic - magical! tCroatia is a beautiful country, great food, interesting, long history and a first world country. Our Tour Guide was intelligent, articulate, friendly, professional, caring and a wealth of interesting history and stories. He followed up with us to ensure that anything we may have brought to his attention was promptly addressed. I'm looking forward to booking my next Collette tour.

08/31/2018

Never Again

Service

Tour entailed very long bus rides. Most meals were awful except for a few breakfasts at 5 star hotels, meals in Istria and meals I bought on my own in Slovenia. Bristol Hotel in Opatija had awful food, my room AC did not work in 90÷ temperatures and they never replaced burned out bulb over bathroom sink despite my many complaints. Other tour participants did not have AC problem but other hotel guests did. Jezero Hotel in Nat Park has no AC and temperature did not cool down enough in evening to be comfortable. I also prefer fully paid tour - it was annoying to have to figure out tips everyday for local guides. When I signed up for tour I was told there would be 10 people but there were 26 because of people from UK and Australia. My best meals were ones that I bought on my own in Slovenia which was my favorite visit of tour.
Tour

Long bus rides, some bad hotels and bad food.

Thank you for traveling with Collette to Croatia, Slovenia & the Adriatic Coast. A member of the Guest Relations Team will be reaching out to discuss your feedback.

Collette Support

08/31/2018

Service

I booked it with Thomas cook, but the tour operator was Collette tours. .This caused a lot of confusion at Zagreb air port, that was the only down side to the holiday. As no one told me and it did not mentioned Collette in the itinerary booklet. So I can not give Thomas a rate as do not know what they did for me just got me very confused. I would rate Collette tours as excellent
Tour

The area was beautiful the local tour did rush us at the lakes

08/06/2018

A beautiful and historic trip

Service

Collette is an excellent tour service. I was picked up at my house for the airport; and coming back, Collette picked me up at the hotel and brought to the airport. The hotels and the food were awesome, and our tour guide was one of the finest ladies I have ever met. She is an asset to any tour company. Our bus driver was one of the best. He managed to get the bus through some tight spots in the towns we visited. In conclusion, I really liked my tour, as I managed to see many different sites I would have missed had I gone on my own.
Tour

My tour with Collette was great. I was picked up at my house by Collette and taken to the airport; and when it was over, Collette picked me up at my hotel in Zagreb and taken to the airport. The hotels and the food were awesome, especially the breakfasts. Our tour guide was not only one of the best, she was one of the finest ladies I have ever met. Everybody loved Mo! I think my most memorable experience was walking the walls of Dubrovnik, Croatia. What fantastic views! I particularly liked the tour, because I was able to see places I would have missed had I gone on my own.

07/03/2018

Service

Well organized. The guide was great!
Tour

Very thoroughly thought through to all details.

07/03/2018

Service

The tour was well organized and the guide was very knowledgeable. Sometimes our hotels were not so well located - would prefer to be central so we can walk out at night and enjoy the ambiance, rather than need to take the local transportation or a taxi. Finding supper at a nearby mall is not our idea of a great experience. Included meals were usually good and the experiences were varied - i.e. restaurant, farm location, small village location, residential area. Would prefer to be given a map or bottle of water daily, rather than a pin, bag & keychain. The wifi never worked on the bus. People didn't wear their nametags - maybe a clip would be better? The trip from Dubrovnik to Montenegro should start earlier in the morning because of the long wait at the border.
Tour

Especially was excited to tour Dubrovnik, but wish that we had spent more time in the city rather than take the option to the island. There was nothing really to be "guided" to see out there. Except to go for a swim, we were unimpressed with the botanical garden. Of course, the weather (hot & humid) affected this experience.

06/15/2018

Service

What I like best about Collette travel is the organization of the trips. On this trip there was no down time, and we felt good about the value of the trip.
Tour

The trip was well worth the cost. The Adriatic coast was breath taking

06/03/2018

Service

The trip could have been planned better, there was too much time on the bus.
Tour

We did not spend enough time at any one destination giving us few options of what we could do in our free time. Our free time on this trip was minimal. There were too many early morning starts and we drove the length of the country twice. We heard conflicting information from two different tour guides on the same day. We went through Malania Trump's home village and there was no mention of it from the tour guide. She is only the first lady of the United States of America. Our excursion to Montenegro was a big bust. It was a full day's drive and we were there only a short time for a little loop around the city, eating lunch and back on the bus. I liked walking the wall in Dubrovnik and if we had taken the boat ride I would have missed that. We should have been there longer to experience whatever there was to offer no matter the cost.

Thank you for traveling with Collette to Croatia, Slovenia and the Adriatic Coast. A member of the Guest Relations Team will reach out to discuss your feedback.

Collette Support

06/02/2018

I had to pay an extra $176 to get better seats.

Service

Airport transfers from home to the airport and back were awesome. The delivery of the suitcases to our rooms were prompt.
Tour

The tour should have started in Zagrab and we should have stayed there a few days to rest up after our long journey, sightseeing, museums, etc. Instead we had to get on a bus and travel another two hours only to zig zag back and forth across the countries on the bus. When we got back the last day, hoping to finally spend some time in Zagrab we were in a different hotel than promised because ours was overbooked. The town with the shops were too far away and coming in late afternoon there was not much time once again to see what Zagrab was all about. We did not have enough time to do anything or we would have missed the farewell dinner. Dubrovnik, walking the wall was our favorite experience along with the Plitvice National park and the waterfalls. Stopping at the side of the road to look at lakes was not our idea of sight seeing/touring ...we have 10,000 lakes in Minnesota. The trip was planned very poorly and way tooooooo much time on the bus.

06/01/2018

First class

Service

Excellent in all areas, organisation, hotels, coach, and guides
Tour

Dubrovnik and Slovenia and other great visits

05/18/2018

Service

Everything was great!
Tour

Total package lived up to expectations !

05/10/2018

Service

HQ was very responsive to questions and showed how organized they were by getting our documents to us before we left home, despite the fact that we went to Europe 2 weeks before the Collette tour commenced.
Tour

Excellent guides. Good pace, Most accommodations and food were good to excellent. The exception was the Hotel Bristol in Opatija - room just OK, but horrible food and surly servers.

04/10/2018

A fantastic adventure!

Service

Collette's sales reps provided timely, appropriate and accurate information. Email correspondence was good. When I had to use the emergency contact number when our flight was cancelled, we were connected immediately. One suggestion: I wish there were some way to have accessed my billing/payment information when I logged in
Tour

My husband and I thoroughly enjoyed this tour. The itinerary highlighted cities, towns and experiences that were unique. Our tour director was superb, and her vast experience allowed the group to take full advantage of everything possible. Although the weather was colder than expected, the two snowy adventures, i.e. hiking in the snow at Plitvice National Park, and taking an open pletna boat on Lake Bled in the snow (then climbing 99 snowy steps) were unforgettable! Dubrovnik was magical. Every stop could be adapted to individuals' abilities, as needed. The included meals were enjoyable, and offered sufficient variety, and the hotels were all very good.

04/07/2018

Disappointing

Service

Air transportation was great. Bus trip was way too long backtracking leaving no time for visits to sights. Food at truck stops was OK for a truck stop. We were constantly reminded we came too early in the season so almost everything was closed
Tour

Price was fair for what we got.

Thank you for traveling to Croatia, Slovenia and the Adriatic Coast with Collette. Your feedback has been forwarded to the Product Development Team. They will use your comments to enhance this tour for our future guests.

Collette Support

04/06/2018

Great planning

Service

As a tour company, they provide the service at the level it was informed to me prior to the trip.
Tour

I knew this time of year would be cold and snowy. I was not disappointed though the travel itinerary was just perfect for this time of the year.

04/06/2018

Disappointing

Service

I have just written a 2+ page letter detailing my experiences, good and bad, on the Collette tour. I would like to give this tour 2.5 stars but apparently your ssystem only allows full stars.
Tour

See the 2+ page letter that I sent detailing the highs and lows of this trip.

Thank you for contacting us regarding your tour with Collette. When your letter is received we will process the feedback and a member of the Guest Relations Team will reach out to you.

Collette Support

01/14/2018

COLLETTE TRAVEL -- BEST WAY TO SEE THE WORLD

Service

I WOULD ABSOLUTELY RECOMMEND COLLETTE TO EVERYONE. WE LOVED THE FOOD, ACCOMMODATIONS AND ESPECIALLY THE TOUR GUIDE AND FELLOW TRAVELERS.
Tour

DOBROVNIK -- FAIRY TALE CITY WHERE WE CELEBRATED OUR 51ST ANNIVERSARY.

12/02/2017

Service

It was a good value. The hotel accommodations were nice. The majority of the guides were knowledgeable.
Tour

It was a wonderful itinerary and the pace was adequate

12/01/2017

Perfect Pace

Service

First Class Experience. Hotels were quality, food was great, tours very informative. Best of all, a very nice pace; with enough time to relax and still get a lot done. Highly recommend them for multi-stop trips.
Tour

The family-style dinner in Dubrovnik with folk singers. You just can't get that experience on your own.

11/11/2017

4 1/2 stars

Service

4 and 1/2 stars:. Appreciated the the last minute FLASH sale package including to/from airport service, airfare included and tour package. It was very convenient for the 12 day trip. ***, our guide and ****, the driver, proved to be a great team in local knowledge and compatibility. Hotels all good. Two points to note for improving: 1. Wait at Venice airport way too long (1 1/2 hrs) before a transport rep showed up to drive us (3 hrs) to Opatija. He was rather unhelpful and disinterested when he arrived, spoke little English and didn’t have any water in the van for the 6 of us to purchase after our long trans Atlantic flights. 2. Guide on day trip to Montenegro, was young, opinionated and biased in his information. He offended a good number of people in the coach with his view of politics and history. He even managed to make a slam against Canada.
Tour

Ljubljana, Slovenia Kotor, Montenegro Plitvice National Park

10/23/2017

Service

all service was good. While on our land tours, we spent a lot of time on the bus. Way too much time at least on two days. Also, there wasn't even enough time to take pictures during our bus trips, or most of our walking tours.
Tour

they were of good quality and reasonably priced

10/15/2017

Collette Rocks!

Service

On-going excellent coordination, communication and updates. Tour Manager ******* absolutely fantastic. Hotels were very nice and in good locations. City guides were very good.
Tour

The countryside and coastline beautiful. The tour covers a lot of territory but worth the time spent on the bus.

10/09/2017

Service

Trip was very well organized, excellent staff.
Tour

Mainly due to lack of adressing our comcerns made to Collette after the tour

10/09/2017

Service

Friendly and efficient tour guide, event planning, scheduling weather for us.
Tour

side trip to Montenegro was very beautiful scenery.

09/29/2017

Highly recommend this trip

Service

Excellent choice of hotels, restaurants and excursions. The food was amazing. Yes I would travel with Collette again.
Tour

In addition to lovely Croatia they included Slovenia. Loved this country.

09/29/2017

Service

Excelent service whenever I contacted Collete by phone or computer. The guide, hotels and included food were some of the best I have experienced. Would have no hesitation to recomend this company
Tour

Most memorable the landscaoe along the Croatian coast line

09/29/2017

Well organised with excellent tour manager and driver and good hotels

Service

The tour was well organised with good hotels excellent tour manager and driver, the only downside was the length of time traveling from north to south Croatia and the return. I recognise this was due to difficulties of suitable airports for US clients but Collette could improve the experience by avoiding this aspect.
Tour

The evening dinner at the local family restaurant in Konavie and the Guided tour of Ljubijana

09/08/2017

Good tour for the money, although some efficiencies would make it better.

Service

Good overview of two beautiful and interesting countries. It hit all the high points and left adequate free time to explore. The itinerary could have been more direct -- either north to south or south to north. This would have allowed at least one extra day at a site. Much time was spent/wasted driving up and down the coast. In addition, hours were wasted at the beginning when several people did not know that they should find the Collette Representative at the airport. Written materials said look for "Happy Tours", which was not the banner held by the tour guide.
Tour

Slovenia overall was a pleasant surprise. Loved every moment there.

09/08/2017

Satisfied and surpassed out expectations

Service

Excellent tour director. Very good hotel selections. All hotels were excellently located and very suitable--not luxury, but all hotels were of a superior quality. The included meals were excellent--interesting venues (not places that a tourist would find on their own) with good local food and wines and friendly service. Our fellow travelers were courteous and brought varied and interesting backgrounds. [We recognize that this is not something that Collette can control, but it is worth noting that the type of people booking Collette Tours are people that are pleasant to be with.]
Tour

Slovenia was a real surprise and we are glad that it was included. Beautiful area, wonderful food and wines, friendly people, and very clean and safe.

08/11/2017

Crystal clear Adriatic waters, delightful "home" dinners and a rich history

Service

Good pricing, great tour guide, well thought through tour design, all good. The one wrinkle was 3 hr border at Bosnia-Herzegovina and 2 hrs upon return. I feel Collette should join with other tour companies and have a meaningful conversation with B-H about this problem. Someone's not managing this process. The exam we got was cursory - scanning passports, which Collette had already (?) digitally passed to the government in advance. No bus inspection or any other labor-intensive REASON for these delays. The cost to B-H and Montenegro IS significant - we were in country 5 HOURS LESS, SPENDING LESS because we couldn't entry either country for that time. Multiply that by all the tour groups going through there - and those which have decided not to spend 5 hours to come/go there.
Tour

Our tour guide sure knew his stuff! From Roman history to the wars among Muslims, Croats and Serbs. The Adriatic is simply gorgeous, clear water and the cities are clean and friendly. The "home" dinners were entertaining and tasty. We truly got enough time in each city to get comfortable with our surroundings; if I went back I'd know how to navigate. Hopefully the border crossings will get shorter; 2-3 hours waiting between Croatia and Bosnia-Herzegovina each way! Other than that one thing, this is a delightful tour.

07/24/2017

Service

We were told there will be a group of 24 , it was actually 41
Tour

Rushed at times, too large a group

07/22/2017

Service

Always friendly and willing to answer any questions!
Tour

A very well-thought out itinerary. The special additions and optionals were amazing. Our Tour Director made the experience wonderful with her personal background in the area and knowledge of the history and culture of each country.

07/07/2017

Collette takes care of everything

Service

All the materials which Collette sent were useful, though I do wish the packet had included map(s) of the places we would visit. Our tour director was wonderful, and the itinerary well-paced, with combination of group activities and free time. The hotels and included meals were superb.
Tour

It was a well-balanced itinerary, and included a variety of places - cities, countryside, sea side, etc. Probably my favorite place was Dubrovnik, Croatia, where we had one whole day as free time and three nights in one hotel. I'd love to return to Ljubljana, Slovenia, too. My next tour with Collette is in three months and I look forward to another wonderful experience.

06/21/2017

A terrific, well priced tour.

Service

I rated Collette's service 5 stars as we had an excellent tour guide *Personal Details removed by Feefo* He was very knowledgeable and provided us with a lot of information on each town or city we visited , professional, a good sense of humour and nothing was to much trouble for him. Also we had a very professional bus driver. The quality of dinners and accomodation were excellent, hotels being well positioned in each town.
Tour

Having 3 days in Dubrovnik was great as it gave us lots of time to explore the old city. The bus was right near the hotel so we were free to spend as much time as we wanted there as we didnt do the optional tours provided.

06/09/2017

Service

Director and driver were excellent. We enjoyed the sites visited. It was a very good value.
Tour

Pula visit was a lot of fun for me. The guide was good at letting people know what was involved so those who were not as energetic could stay behind if they wished.

06/09/2017

What an interesting, fun filled holiday with lots of breathtaking views!

Service

Our tour director, *Personal Details removed by Feefo* really made the holiday one of the best as far as interesting , super organized and interesting sites to explore. *Personal Details removed by Feefo* had a fifth sense in planning and knowing what we travellers could aanticipate and experience. He was with us , guiding us for most of the time. Our excursion to Montenegro was the only disappointing part of the holiday. The short time in Montenegro. Was not worth the Very long bus ride from Dubrovnik. That excursion could be eliminated and replaced by going up to the War museum by funicular to the top of the mountain overlooking Dubrovnik. The hotel amenities in Dubrovnik were the. Best.
Tour

Plitvice Lakes was outstanding! The scenic views were breathtaking. Staying at the Valamar Lacroma Resort in Dubrovnik for 3 nights was great. The swimming pool there and atmosphere made me wish I could have had a longer time there. The Water for drinking was so good. No buying of water bottles!

06/05/2017

Service

Yes, I would recommend them & yes, I would buy from them again. I thought they had a good mix of prearranged tours & free time. There were enough group meals to get to know others & yet enough free time to arrange your own meals.
Tour

There were so many favourites. I really enjoyed Plitvice Lakes, that was spectacular but so was Dubrovanik & Split & the bus tour from the coast into Slovenia.

05/22/2017

Service

Everything went well. Any glitches were handled efficiently and effectively. Accommodations and meals were lovely.
Tour

Touring the ancient city of Dubrovnik was amazing!

05/22/2017

Excellent organisation results in very enjoyable holiday

Service

Superbly organised - take all the stress from the travelers. Guides are knowledgable and extremely helpful. 'Specialty meals' are fun and different. Hotels usually very good. Door to door transfer services a terrific draw.
Tour

Overall experience educational and relaxing. Hotels very good. Pace just right. Dinners as a group were fun.

04/28/2017

Service

Yes
Tour

Adventure in Istria - fabulous lunch

04/07/2017

Jam packed tour of stunningly beautiful region.

Service

Too much time on the bus. The hotels were lovely but I would prefer to stay at least 2 nights.
Tour

See previous page as I have already done

11/17/2016

Some confusion with transfer fees...some travelers did not pay for transfer...

Service

Some confusion with transfer fees...some travelers did not pay for transfer fr Venice other did Excellent tour guide,really knew her history Travel documents should have arrived earlier...10 days prior not acceptable
Tour

Agri farm family dinner Lake bled in Slovenia Walking the wall of old city in Dubrovnik

11/07/2016

The Highlights of the trip,especially Dubrovnik, were amazing.

Service

The trip was great. However, the connections at Montreal and, especially, Frankfort were WAY TO TIGHT. We almost missed our connection. We were booked in with a group of 32 people travelling from Edmonton and often we felt like second class citizens. I would want to know if there was a large group on the trip before making the decision to go on that particular trip.
Tour

When we called before booking, we were told by an agent that we couldn't add a few days in Venice at the front-end of our tour. If we did, we were told that we would miss our transfer to Opatija. When we arrived at the Venice airport, the 32 person group from Edmonton was already on the bus, having been picked up after 3 or 4 days in Venice. This was SO UPSETTING. We missed Venice because of wrong information given by your agent. SO DISAPPOINTED.

10/14/2016

Bad route. Great country. Much to do. Poorly planned.

Service

The organization of the route was terrible. We spent way too much time in the bus when we could have had more time at our destinations had the route been planned better.
Tour

Montenegro trip was a bust. Again a waste of time. Only spent 1.5 hours at the destination. Most of the time we were on the bus. Could have shortened the travel by taking the ferry both ways.

Hello Edward.
Thanks for sharing your feedback about the pace of the tour and the routes that were taken. We have forwarded your comments over to our product team for them to review. Your insight is valuable to us as we use it to enhance the tours for future guests.
We appreciate your business and look forward to traveling with you on future tours.

Collette Support

10/14/2016

I have none to share - I am not this creative

Service

Too much time on the bus. Colette guide needed better organization at times. All venues great. Need a better located hotel in Split. Slovenia was a great surprise
Tour

Slovenia was amazing. Local dinners nice surprise

10/10/2016

Great stops, great people, poor routing

Service

The stops were great, as were our tour manager, driver and guides. The drawbacks were too much time on the bus and too tight a connection from Zagreb to Frankfort. If you had flown us directly to Zagreb or Dubrovnik would have probably have saved a day or more on the bus by eliminating back-tracking and spent additional time in Zagreb, not to mention the drive from Venice to Opatija.

10/10/2016

Least favorite Collette Tour

Service

Arrival in Venice did not go well at all. Would recommend starting the tour in Venice with at least one night or two. Very long days spent on the bus. Not enough meals included, so meal stops were awkward and not always in the best location. Some travel days were done at the convenience of the tour company - not at the comfort of the travelers. 1st optional tour was on the 1st full day in country - what else were you to do since you didn't know what else was available to fill an entire day? And the 6 hour tour turned into 10 hours. Traveling with a friend - hotel unable to accommodate such travel companions and we were forced to sleep in one bed.
Tour

Bled, Slovenia was the best part of the trip. And we weren't given enough time there - so we could get to the next spot to eat.

10/10/2016

Good service by Collette US

Service

Please read the comments that I prepared on my survey.

10/04/2016

We'd like the itinerary a little earlier than we receive it. We rely on th...

Service

We'd like the itinerary a little earlier than we receive it. We rely on this document to help us point a fine point on our plans.
Tour

Too many scenic memories to select just one. Coast line was spectacular. Slovenia was unexpectedly fabulous. UNESCO sites are breathtaking. Visits to the family farms are always fun. Overall however it was the tour manager who seamlessly made it all work.*Personal Details removed by Feefo* is outstanding. We hope to travel with him again. One piece of feedback we have re: accommodations is - can you consider placing repeat customers (we've used you 9 times) in the better rooms set aside for Collette. It was not unusual to hear first time travelers getting much larger rooms with larger bathrooms.

10/03/2016

Excellent service by Collette CA

Service

Excellent tour director
Tour

Plitvice Lakes - beautiful waterfalls

09/30/2016

Excellent service by Collette US

Service

Very well put together great tour guide

09/09/2016

Service

our tour guide ,monika, was fabulous! she was tireless in making sure our trip was everything & more!!
Tour

i would have liked to have a little more time in dubrovnik &/or ljubiljana & less time in split.

08/05/2016

See the World with Collette.

Service

I have taken many trips with Collette and always had a wonderful time on their itineraries. The people are great and the places we visited are so memorable. I have promised my grandchildren that I would take each of them overseas on a trip. The four I have taken so far have loved the places they have visited. I have four more to go! Thank you Collette for making my gift to my grandchildren an experience they will never forget.
Tour

I was so surprised to see how beautiful Ljubljana, the capital of Slovenia, was. The scenery on the Dalmatian coast is breathtaking, but this beautiful city has charm of its own.

07/09/2016

Trip of a lifetime!

Service

Everyone in the main office was very helpful and answered all of my questions each time I called. I loved that I could book the tour and forget about it because they covered every detail, including pre-tour transportation and hotels. I can't even imagine doing all this on my own with as many cities, hotels and activities as there were. I would absolutely recommend Collette to anyone and hope to deal with them again in the future.
Tour

This was our family's first tour with Collette and we all loved it. Our tour manager was knowledgeable and fun. The bus driver, Bozo, was professional and knew his way around every nook and cranny. Everything ran smoothly with a few minor exceptions, involving weak air conditioning at 2 hotels (we never bothered to complain). Our family arrived a few days early to spend time on the island of Krk where my in laws were born. Opatija was charming...I would spend more time there. Dubrovnik and Slovenia were both stunning. I could live without Split and Montenegro, however. My favorite memory included the optional day trip to Istria and the unforgettable meal we shared deep in the countryside. The final group dinner in Zagreb on our last night together was a lot of fun which included a delicious meal just a short walk from the hotel. We had a delightful group of 34 people from all over the world ranging in age from 18 to 80. We booked our airfare through Collette and received round trip ground transportation from our home to the airport and back home again. Collette even arranged hotel and transportation for us pre-tour for our early arrival to tour Krk. I also appreciated calling Collette and not having to jump through hoops to speak to someone. Everyone in the office is very helpful and sweet. I would not hestitate to book another tour with Collette.

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Discover Croatia, Slovenia and the Adriatic Coast Starting From $2,999*pp Featuring Dubrovnik, Dalmatian Coast, Istrian Peninsula and Lake Bled

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Discover Croatia, Slovenia and the Adriatic Coast featuring Dubrovnik, Dalmatian Coast, Istrian Peninsula and Lake Bled

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Discover Croatia, Slovenia and the Adriatic Coast Featuring Dubrovnik, Dalmatian Coast, Istrian Peninsula and Lake Bled