Holland & Belgium Tulip Tours & River Cruise Travel Packages

Description	Room	Night	*Price
Suite	1	7	$11,200.00
Upper Outside	1	7	$4,200.00
Middle Outside	1	7	$1,750.00
Lower Outside	1	7	Included

Reviewed on 05/22/2023

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Food and boat staff were great

Philip Richard

Reviewed on 05/22/2023

Trip Rating:

Loved the trip, but didn't feel the tour manager did much to deserve a tip. Do think think there should be one, but all of the stops and tours were done by local guides.

Gary Busby

Reviewed on 05/22/2023

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Didn't receive medical care when I should have....

Reviewed on 05/21/2023

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The only low point was the six hour wait at the Hilton sitting on meeting room chairs.

Robert Carver

Reviewed on 05/21/2023

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Did not think this tour was the usual Collette experience we had many years ago. The ship was fair, we upgraded the cabin and it should be called deluxe NOT Suite by any means, it was not.

Reviewed on 05/21/2023

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We were not happy to sit on hard back chairs from 9AM till 3PM when we were taken to the ship in a not so hospitality room where we were given only sweets to eat, after spending the night on a plane. the gardens were spectular and in full bloom. The food was great.

Reviewed on 05/20/2023

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There was so many interesting facts about the Netherlands and their "water" management over the centuries. Of course the tulips were amazing as expected. I felt rushed in Ghent, Antwerp and Bruges. We did not have enough free time to have a beer and fries, as the tour guides kept suggesting. I am not a big shopper, but it felt like you had to choose between shopping, going to the toilet or getting some local pastry or snack. It had become a hassle getting Euros in coin form for tipping the driver and the local guides. Many places don't take anything but credit cards, so there wasn't anywhere to get change for a 5 Euro or more. We were told they would take dollars, but this tour had seperate bus drivers and local guides everyday and sometimes 2 different sets in one day. This could be clarified in the documents so that people would understand that they needed a lot of one dollar bills, as the exchange places don't issue coins.

Carmella Slater Blackmon

Reviewed on 05/19/2023

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Tours were rushed. Not enough time to enjoy the area. No water available during tours. Local tour guides were rushed all the tours.

Earlene Heckendorn

Reviewed on 05/19/2023

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Excellent well planned Cruise and superb service by crew. Great food and tremendous culinary service team. All activities were carried out with precision. Would recommend this River Cruise to all of my friends.

Robert Sohosky

Reviewed on 05/19/2023

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One or two days felt a bit rushed.

Paulette Miller

Reviewed on 05/19/2023

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Too much time spent in the ship’s restaurant. The lunch and dinner meals each took about 2 hours. We thought we were on a trip to see Belgium and The Netherlands, not the inside of a restaurant.

Reviewed on 05/19/2023

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Seeing the tulip gardens and the windmills. The excursions and local guides were great!

Reviewed on 05/19/2023

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The first day was awful waiting for 7 hours with nothing planned.

Reviewed on 05/15/2023

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Food was wonderful, Collette and cruise staff were caring and efficient.

Reviewed on 05/12/2023

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Ease of travel. I'm elderly so ship was a great venue for me

Reviewed on 05/12/2023

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Seeing the tulips, walking through a windmill, seeing the paintings in the cathedrals.

Reviewed on 05/12/2023

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It was an awesome tour. There were a couple of issues but the majority of the tour was wonderful. I would do another river cruise with Collette.

Reviewed on 05/12/2023

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We were pampered throughout the river cruise. We had caring managers and staff and were treated with respect and service beyond the norm.

Todd Lewis

Reviewed on 05/12/2023

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It was everything we thought it would be- relaxing, good food, gracious and courteous staff and crew. We saw so much in a short time

Sally Mann

Reviewed on 05/12/2023

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This was my first river cruise and I was very impressed with everything. Food was wonderful with great vegetarian options. Room adequate. Ship very nice. Liked that it was small. Communication excellent. Loved how the tour ended on the last day with the windmills and the tulips. Bruges was lovely. Could have used more time there.

Carmen Lysaght

Reviewed on 05/12/2023

Trip Rating:

Easy, traveling with elderly mom, didn't need to plan a thing

Gayle Koop

Reviewed on 05/09/2023

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Ship, staff, and food served were all great. All three tour managers shared responsibilities equally well. The tours off ship were very good.

David and Mary Ann Haney

Reviewed on 05/05/2023

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The Amadeus Brilliant was wonderful, everything about it! Staff was excellent, food was delicious. The excursions in Holland and Belgium were very interesting, with very good guides. I so enjoyed our visit to Keukenhof Gardens.

Reviewed on 05/05/2023

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Bed was uncomfortable and room was noisy with engine noise.

Reviewed on 05/05/2023

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Trip was good but I wouldn’t visit again. Nothing outstanding.

Reviewed on 05/05/2023

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Everything was excellent except traveling to and from. Airline left some to be desired

Jennine Marrone

Reviewed on 05/23/2022

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I really enjoyed the Collette tulip tour. The cruise directors were very helpful& nice. Loved kuenhof! The lock experience was interesting. Everyone was great from waiters,staff, front desk staff. Food was good. Bar could have been better equipped

Margaret Johnston

Reviewed on 05/22/2022

Trip Rating:

Was very disappointed that we only had 1 1/2 hours at our main venue. For some reason, not explained to us, our time was cut to almost nothing. Another venue was added that cut our time short.

Susan

Reviewed on 05/22/2022

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Not well organized Miscommunication between ship tour manager and Collette tour managers Not enough time spent at activities 2hours travel time was to long to event and same back

Reviewed on 05/18/2022

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Collette representatives were rude and made us feel unfordable. It seemed like we were a burden to them on every occasion. There also was an obvious issue between the ships crew and the Collette reps. We saw several arguments between Collette and ship employees. From the first day Collette didn’t follow the schedule that they sent us in our black book. We were in Amsterdam 2 days before departure staying in the hotel Collette arranged which was dirty and our view from the only window was a brick wall. Collette didn’t pick us up at the designated time nor made any attempt to contact us or the hotel. We were forced to take a taxi. We Explained the situation when we got on the ship to the Collette representatives and they just blew it off and they said we would be reimbursed for the cab which never happened. They never apologized or explained why we were not picked up at the time that they told us to be in the hotel lobby. We waited over an hour before asking a representative from the hotel what they suggested us to do. The hotel called the taxi. That was just the beginning of a horrible trip. Every guest I spoke to had similar feelings about Collette and their treatment of all of us. I’m sure you have received many negative responses from other customers about the trip. Several people said they would be contacting Collette expressing their mistreatment and writing letters.

Reviewed on 05/18/2022

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Minor glitches. Overall very good experience.

Reviewed on 05/18/2022

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Seemed disorganized. Wanted to spend more than 3 hours at Keukenhof gardens.

Reviewed on 05/18/2022

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Tour managers could have been more accommodating and friendly. Some stops were rushed and one stop to a park near the museums for 30 minutes was a waste of time. Covid testing was not organized and took way too long.

Nancy Knauss

Reviewed on 05/18/2022

Trip Rating:

Excellent food. Would have loved to spend more time @ Kroller Muller Museum and gardens. Keukenhof Gardens was amazing. Kinderdijk was fascinating. The countryside as we cruised was beautiful.

Ruthie Pfaff

Reviewed on 05/18/2022

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Collette & WFSU do a great job of organizing tours. I especially liked the size of our room on the boat, the staff we're consistently friendly & helpful, & the food was excellent.

Reviewed on 05/18/2022

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We did not do as much cruising as I expected. We were docked more. Needed more time at Floriade and Kukenhof.

Mary Artman

Reviewed on 05/16/2022

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The entire tripwould only ad Brussels!

Reviewed on 05/16/2022

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The Tour Managers & City Tour Guides made it a wonderful experience overall. It was so fast paced that I'm still trying to process all of it. I would love to do it again so I could absorb more of it. The amount of walking from the tour coaches to the destinations or back and forth to the hotel was difficult. The lines to check in and get through security at the Amsterdam airport took over 3 hours. that was a bad ending to a glorious trip.

Vina

Reviewed on 05/16/2022

Trip Rating:

All aspects of the tour were rushed, and it was because EVERY meal was expected on the ship. Very, VERY little free time. Service on board the ship was OUTSTANDING. We are aware of a mold problem in the hot tub of the suites (yew!).

Reviewed on 05/15/2022

Trip Rating:

Was not organized well. To much walking for a group of seniors several with canes. First night entertainment did not happen. Last day on ship much to long, a morning excursion back to ship for lunch then two afternoon excursions one was an add on then back to the ship for a late dinner. To much for the before we were to fly home. The people at the desk on ship not very helpful but our food servers and cabin persons were outstanding.

Reviewed on 05/15/2022

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This was my first river cruise and have nothing to compare to. Food was outstanding on ship. Schedule seemed a little hectic. Floriade was somewhat, not disappointing, but again not sure what to expect, but expected it to be complete.

Reviewed on 05/15/2022

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When not going on a optional tour, tour guides need to provide local information in English.

Dennis Lindsay

Reviewed on 05/15/2022

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Loved the upgrade to a suite. Thank you. Food was excellent, staff great. Cleanliness the best. Main complaint was the food service. It literally took two hours to eat dinner. I would rather a buffet, like breakfast, rather then sitting waiting on food. Not the servers fault; kitchen just appeared slow to get food out.

Elissa Lindsay

Reviewed on 05/15/2022

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Felt as though the tour was poorly organized. too little time in Bruge, no time in Brussels. Optional trips not very interesting. More walking than advertised.

Reviewed on 05/15/2022

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Most of the tour was wonderful. The Floriade was hyped too much, and it was not at all what I expected. It also required more walking on rough surfaces than was comfortable. And it set a bad tone for the rest of the tour.

Dale Powell

Reviewed on 05/15/2022

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…..……………………………………………….l….

Reviewed on 05/14/2022

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Keukenhof was amazing. Floriade was okay - not all finished and open.

Reviewed on 05/14/2022

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Floriade looked unfinished Lot of waiting on buses or taxis

Pamela Eiland

Reviewed on 05/14/2022

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Tour was excellent. We saw many interesting and beautiful sites. We made wonderful friends on our trip. My only complaint was the company doing the Covid tests. It was terrible and Collette should not use them again.

Lynne Shapiro

Reviewed on 05/14/2022

Trip Rating:

I had a great time except for the land tour in Brugge. The guide went too fast, it was 2 hours in stead of 1 and we had to ask him to take us back to the meeting place. The guide from the boat did give us an extra 30 minutes for shopping. Thanks

Reviewed on 05/14/2022

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Excellent service, can't wait to travel again

Reviewed on 05/14/2022

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Overall excellent - tour experiences, tour managers, ship's crew

Reviewed on 05/14/2022

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All aspects of the trip were above par from accommodations , food, and service.

Karen Bradley

Reviewed on 05/14/2022

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Everything was well planned organized. We didn't ever wonder where we were going or what we would do. I loved the peace of mind that Collette gave us.

Roberta Prine

Reviewed on 05/14/2022

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It was a fun interesting trip. I wanted to see tulips and I saw beautiful tulips in every color you can imagine. The service on the boat was awesome and so was the food.Over all it was a wonderful trip.

Judy Wilson

Reviewed on 05/13/2022

Trip Rating:

Visiting the tulip farm, Kuekenhof, and walking about with George iWeigel n the gardens. I loved Kinderdijke, Ghent, Bruges, Antwerp, the Botanic Garden in Amsterdam, King's Day and generally every activity. Polina was excellent as was Alina on the Amadeus Brilliant. Please arrange for prepaid tips. Since The Netherlands is mostly card only coming up with tips was a huge pain in the neck!

Reviewed on 05/13/2022

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Great fun trip. Had great tour managers.

Barbara Douglas

Reviewed on 05/13/2022

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Friendly , enjoyed the group size

Reviewed on 05/13/2022

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Overall it was fabulous. We often did not get the free time we expected. Sometimes on 25 minutes😥

Helene Reid

Reviewed on 05/13/2022

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I have used Collette for 2 other tours and must have had my expectation too high.

Dorothy Buhrman

Reviewed on 05/13/2022

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There were some issues with the trip (i.e., local tour guides that were hard to understand or boring; whispers not always working; long lines in trying to get through security at Amsterdam airport when departing, etc.). The most memorable part of the trip was the bus and canal tour of Amsterdam with Hank as our local tour guide.

Reviewed on 05/13/2022

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The tour exceeded my expectations. The food was excellent and the tour was excellent. Our tour manager and Collette Guides were excellent. There was quite a range of variability in the local guides. Our visit to Kuekenhof was too short - we needed more time there, but we were rushed to leave to take us to a cheese production site. I would have preferred much more time - we didn't have time to see everything. I would prefer that the optional tours be included and the tipping taken care of within the price. The idea of having to tip every single bus driver, tour guide and employee on the riverboat seemed a bit excessive.

Reviewed on 05/13/2022

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Reviewed on 05/13/2022

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we liked the entire tour a lot

Reviewed on 05/13/2022

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Not enough "free time". I was not happy with our flights.

Reviewed on 05/13/2022

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Had great time aboard cruiseline.

Reviewed on 05/13/2022

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Excursions were disappointing for the cost- particularly the dam project

Sandra Mahoney

Reviewed on 05/13/2022

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I fell within the first hour of being on the ship and broke my nose. It was taken care of by medical person on ship. Of course no knew my nose was broken. I suggest that you advise your guests in advance of the step leading into the bathroom. The floor was raised about 2 inches and I either missed the step or caught my toe on it. When I hit the floor, my face hit the shower step. I really don’t remember exactly how it happened. I would suggest being sure guests are made aware of that step.

Reviewed on 05/13/2022

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the whole reason for the cruise was to see the tulips and we got to spend less than 2 hours at the Keukenhof gardens

Bernice Link

Reviewed on 05/13/2022

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The wind mills, Cockenhoff, The Delta Works

Reviewed on 05/13/2022

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Our jetted tub had black particles coming from them. Could not be fixed. Two engineers and the hotel manager viewed it. Our tour guide instructed us to contact you upon arrival at home. We did, however nothing has been resolved. We ask for compensation of $1800 the next down grade. Also a refund for an excursion has not been refunded. I feel all of this should have already been taken care of.

Sarah Moore

Reviewed on 05/13/2022

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There were glictches re COVID testing but overall I enjoyed this tour, the ship and the actual tours. The guides and tour managers were very good.

Kerry Birnbaum

Reviewed on 05/13/2022

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We enjoyed all of our tours. The ship was comfortable, clean with very pleasant employees. Everyone did everything possible to make sure we were happy. It was a wonderful vacation and experience.

Susan Bish

Reviewed on 06/14/2019

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See previous message. Poor planning for arrival and departure.

Reviewed on 05/15/2019

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All the cities, the gardens, but needed more time in each place, felt rushed at times. Did not have enough time in Keukenhof Gardens at all.

Reviewed on 05/15/2019

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My favorite activity was going to Keukenhof Gardens as I am a plant lover, and was so excited to be able to see so many beautiful flowers. That is the reason I did not give 5 stars, because of the short time to see Keukenhof Gardens. We needed a half day there.

Ameree Young

Reviewed on 05/14/2019

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we visited new cities, old cities, tourist areas, museums. Most memorable experience was the Kinderdijk.

Reviewed on 05/14/2019

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Poor scheduling of tours. Tried to cram too much in each day.

Beverly Daugherty

Reviewed on 05/13/2019

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Great time! Lueftner Cruise-Amedeus Brilliant have excellent staff/ship/etc. Our Collette Reps were amazing! Marieka & Polina did everything in their power to make us comfortable and make sure we enjoyed the trip

Reviewed on 05/13/2019

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We covered a lot of territory in the short time of the cruise. The towns in Belgium were wonderful and we had enough free time as well as tour time. We were going for the tulips and unfortunately it was the only rainy day we had. The tulip fields were headed the day before but we still thoroughly enjoyed. the Keukenhof gardens. The windmill tour was great as was the guide. Her ancestors were millers so our tour was very personalized. The Delta City Works was also a great tour. It was very fascilnating. We were glad that we spent 2 days in Amsterdam before the cruise began. We would encourage anyone taking this tour to take advantage of a few days in Amsterdam. It was an inviting city.

Charlotte Taylor

Reviewed on 05/12/2019

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It is difficult to pinpoint a favorite memorable experience, but I would have to say it's the people we encountered: fellow travelers, Collette employees, riverboat crew, and, of course, the locals we rubbed elbows with in The Netherlands and Belgium.

Russell Vanderhoef

Reviewed on 05/12/2019

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I did not have a particularly favorite moment.

Linda Moran

Reviewed on 05/12/2019

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I loved the day tours especially Amsterdam early in the morning before the crowds. I would book this trip but not over the Easter Holidays as it was very crowded and hard to take photographs without having hundreds of people in the photo.

Jennifer Thuesen

Reviewed on 05/12/2019

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Great experience. Loved everything

David Lybarger

Reviewed on 05/12/2019

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since it was advertised as a tulip tour just a little disappointed that we only saw one tulip farm and one area where the windmills were...I would have liked to see more gardens....

Reviewed on 05/09/2019

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Visit to Keukenhof Gardens. We were only given 2 hours there.

Gary Wells

Reviewed on 05/09/2019

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The tour was wonderful. The Tour people were great. Everything was made easy for me. The ship was very clean and the people who took care of us were great.

Reviewed on 05/09/2019

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As always, Collette did a good job. Very good value. Friendly staff on the ship. Excellent tour managers.

Kathleen Browne

Reviewed on 05/08/2019

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The scenery was not that pretty this time. Not crazy about the tours either.

Irene Dube

Reviewed on 05/07/2019

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Keukenhof , windmills, and open aitr museum.

Reviewed on 05/06/2019

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Enjoyed river cruising and all the countryside.

Reviewed on 05/06/2019

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Very good tour program......

Frank Dooley

Reviewed on 05/06/2019

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The name is a little misleading. I expected more tulips and better scenery. The river time was mostly industrial.

Donna Mccown

Reviewed on 05/06/2019

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I enjoyed the trip was not disappointed.

Katherine Deluca Drumheller

Reviewed on 05/05/2019

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Excellent organization and use of time. Excellent food

Mary Flanders

Reviewed on 05/05/2019

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This was our first river cruise and we were well pleased with our experience. The accommodations and staff were beyond our expectations. The variety in the excursions was nice. Of course our favorites were Keukenhof Gardens and Kinderdijk with the windmills. We were pleasantly surprised with the Deltaworks Project and the history and engineering. The only thing I would like would be one more day in Amsterdam with an optional tour of Anne Frank house and the Van Gogh Museum.

Reviewed on 05/05/2019

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Highlight were the tulip garden but had inadequate time for a comprehensive visit. Flight travel was very traumatic with inadequate time to manage connections with no help from your staff. Inadequate time was scheduled for shopping in every location.

Reviewed on 05/05/2019

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everything was great except we had two tours stating at 8 am on our first day after having 6 hour jet lag it was very tiresome and made for a very tiring day need more time for us to adjust to the jet lag times especially for most of your travelers over 65

David Perkins

Reviewed on 05/05/2019

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The Flower Show at Kunkenhof was a favorite as was a trip to see Ghent and Bruges. I wish we had more time at each location.

Nancy Dyer

Reviewed on 05/05/2019

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Disappointed as had expected to see tulips as we cruised the canals. Visits to towns ok, but not what I wanted to see.

Reviewed on 05/05/2019

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Beautiful ship, excellent itinerary, relaxing travel, and variety of tours.

Reviewed on 05/01/2019

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great tour but would have been nice to be able to see Middleburg and spent more time in Bruge Difficult to rate tour manager as she did not spend much time with us. there were three buses, two tour managers, and we often were not the bus who had someone

Judith Drebitko

Reviewed on 04/30/2019

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The Amsterdam River tour and the Tulip tour were very good.

Reviewed on 04/30/2019

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Tulip tour and Amsterdam Canal tour were good.

Reviewed on 04/30/2019

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Did already above. please read. Check out was a horror. They gave a time frame of two hours. The lines were very long, only one person settling accounts. Had to wait over an hour to check out.

Mildred Palmasani

Reviewed on 04/30/2019

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This was not one of my better Collette trips, but I did enjoy the tulips and windmills.

Reviewed on 04/28/2019

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The boat was OK but needed to be upgraded. The beds and chairs had holes in them where you would sink in. Not acceptable. The best places were the windmills and Brudges and we only spent a few hours in each. More time spent in towns with nothing to see.

Lynda Mckay

Reviewed on 04/28/2019

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I was prepared for the weather but it was still uncomfortably cold and damp. The best part was the excellent town tour guides - very knowledgeable and enthusiastic.

Reviewed on 04/28/2019

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See original comment--have combined comments of these two sections there.

Kathryn Kinnan

Reviewed on 04/28/2019

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The beautiful Gardens of Keukenhof

Reviewed on 05/17/2018

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Tour was great as exprcted from Collette.

Reviewed on 05/16/2018

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The entire tour was enjoyable but I especially liked the Deltaworks Project.

Reviewed on 05/16/2018

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The Keukenhof Gardens and the windmills

Reviewed on 05/14/2018

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The Amadeus Queen ship was wonderful. The place was very clean. The entire staff were amazing. They were friendly, professional and made you feel welcomed every day. Good at all place was great. Full bar with daily specials were fun. Beer and wine with dinner was a lovely touch. The planned trips were incredible. One better then the next. It was our first river cruise but won't be the last. We are already looking at other Amadeus cruises. Their people, ships and tours are each 5 stars.

Patricia OConnor

Reviewed on 05/14/2018

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Although this was the most expensive trip we been on Tulip River Cruise was a pleasure.

Jeanne Wadle

Reviewed on 05/11/2018

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Everyone had a great time and it was fun and professional. Awesome! Awesome! Awesome! Everyone was excellent the best crew ever.

Ej Black

Reviewed on 05/10/2018

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Tulip farm was outstanding as were all tours

Sharon Gainey

Reviewed on 05/16/2017

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Windmills and tulip gardens

Donald Michalenko

Reviewed on 05/14/2017

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Tulip gardens and Delta Works tour were my top two - very different but hard to judge which was best.

Jean Jones

Reviewed on 05/14/2017

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KINDER DIJK AND the tulip gardens

Gail Michalenko

Reviewed on 04/29/2017

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We enjoyed all stops but two favorites were Dalta Waterworks and Keukenhof Gardens

Reviewed on 05/24/2016

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The 2 Collete tour managers were seldom seen. Favorite experience was the tulip gardens and Delta Dam excursion.

Reviewed on 05/17/2016

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Since the tour was entitled Tulip Cruise, I think there should have been more than 2 1/2 hours at the KUKENHOFF Gardens.nthe included excursions were nice, but the trip felt rushed at the end. The two highlights were both on the last day

Reviewed on 05/17/2016

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Seeing all the beautiful tulips

Imal

Reviewed on 05/10/2016

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Enjoyed traveling the Low Countries

Reviewed on 05/09/2016

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The whole trip.was a wonder experence. The only thing I would change is if you are leaving from California leave a day early. We got there at 10 PM and sailed the next morning.

James

Reviewed on 05/09/2016

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The trip met our expectations. It was well planned and not lacking in experiences. The local guides were well informed and friendly.

Malcolm

Reviewed on 05/05/2016

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We truly enjoyed the company of so many people on the boat. The entertainers, singers, were wonderful. The excursions were all so good. We enjoyed looking at the land with its houses, livestock, etc. as the boat went from port to port. The canal cruise in Amsterdam was very interesting.

Elizabeth

Reviewed on 05/04/2016

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The trip was nice and very inclusive but a notch or two above my energy level, too much walking. the Keukendof Gardens were magnificent. On foreign trips the guides should have good English. The Collette guides were not bad but the Cruise Director on the ship was very nice but had a heavy Romanian accent that was hard to understand.

James

Reviewed on 04/27/2016

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Our tour manager was Boryana. She was good. She was competent, but as is the case with many Central Europeans, very serious, and more focused on tasks. Jane Pritchett was the Tour Manager for the other half of the 87 person tour group, and she was outstanding--personable, upbeat, very helpful, positive, kind, caring, genuine. Both did their jobs well, we just preferred Jane's style. The ship was amazing, and the staff was great. We would definitely like to ravel on that cruise line again. The tour inclusions were very good. We liked the places we visited. There was a lovely balance of walking, standing, and riding. Great daily guides, very informative. We liked the tours and then the free time to do a few things on our own. The trip was great from start to end! Collette went out of their way to make it possible for four of us to visit the Airborne Museum in Arnhem. Only one person booked and paid before the tour left the US, and Collette not only honored their commitment to take the trip with one or more people, they paid the costs for all of us to go there. My father was a pilot that dropped the paratroopers on Sept. 17 for Operation Market Garden which the museum in Arnhem commemorates. It was very important for my husband and me to get there, and we are very impressed and grateful that Collette made that possible. Thank you.

Jean

Reviewed on 04/27/2016

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Everything about the tour was good - last day seeing the tulips was our highlight - we love flowers.

Kathy

Reviewed on 04/27/2016

Trip Rating:

Delta Works tour and Keukenhof Gardens

Reviewed on 2025-06-10T15:15:28.849Z

Reviewed on 2025-05-22T13:28:40.604Z

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I am a senior with a few health issues, but in fairly good condition. Some of the walking tours were not within my capabilities. The tour manager was able to adjust one to a lower and slower amount of walking which I very much appreciate. Others just had to be forgotten.

Reviewed on 2025-05-20T21:20:54.699Z

Trip Rating:

Got their at0830 put in conference room til 3 p. Long day after flying all night. Could have had a city tour or something to do. Sweet snacks- needed something more nourishing. Love the river cruise, tulip gardens, windmills. Some trips to towns that shops weren’t open in morning - Food was wonderful- but didn’t drink wine . Soda was charged to room at meals while wine was not- didn’t seem fair for non drinkers. Tour manager could have been more present.

Reviewed on 2025-05-17T10:42:14.846Z

Trip Rating:

Arrived after all night flight at 830. Stayed in conference room til 3. Kiind of a wasted day. Didn’t see much of Amersterdam- disappointing. The rest of cruise was great. Loved the tulips, windmills Food was wonderful. Staff was great. Your manager could have been more present.

Reviewed on 2025-05-17T03:33:16.406Z

Trip Rating:

I’m a picky eater, so some menu items for lunch and dinner didn’t appeal to me. Loved the breakfast buffet though. Wait staff was wonderful!

Reviewed on 2025-05-16T16:43:48.356Z

Trip Rating:

The first day arrival was very uncomfortable due to accommodations at the hotel and havinf to wait before boarding the ship. Please improve.

Reviewed on 2025-05-16T16:41:53.075Z

Trip Rating:

The experience of traveling on the cruise boat through the rivers to get to each country, and the amazing treips to the cities and towns as we made port. And the many canals we views in Amsterdam and the other cities with canals and small boat tours, was amazingly unforgettable. The crew on the cruise boat was superb, and the whole crew went out of their way to make us comfortable and happy. The people I met on the boat and in the cities will forever remain in my heart and mind!

Howard Clapper

Reviewed on 2025-05-16T16:41:18.281Z

Trip Rating:

We loved our trip, the river boat and all the crew. Our tour guide was great and accommodating. The trip to Keukenhof Gardens was amazing and the Winmills !!!! Thank you

Reviewed on 2025-05-16T16:41:15.676Z

Reviewed on 2025-05-16T14:51:09.346Z

Trip Rating:

This was a wonderful trip and I have already recommended it to everyone I know!

Angela Daniel

Reviewed on 2025-05-16T13:24:52.731Z

Trip Rating:

Tulip garden

Reviewed on 2025-05-16T12:38:47.562Z

Reviewed on 2025-05-05T20:49:02.262Z

Trip Rating:

The Storm Barrier and Flood Museum. The Special Guide for this excursion was excellent!!

Carole Foster

Reviewed on 2025-05-05T04:10:53.793Z

Reviewed on 2025-05-03T14:52:11.016Z

Reviewed on 2025-05-02T21:37:51.902Z

Trip Rating:

This tour was scaled at an activity level 2 and it should have been about a 4!!!!! Very physically challenging for many of the older people on this tour. Definitely for the younger or more able bodied crowd.

Sydney Speed

Reviewed on 2025-05-02T19:46:21.655Z

Trip Rating:

Loved the scenery in Amsterdam and small towns. Beautiful tulips. Food great

Margaret Goegebuer

Reviewed on 2025-05-02T17:38:08.138Z

Trip Rating:

No favorite experience. I am 87 years old and it was much too much walking. Please take this as my last survey I do not appreciate doing them.

Reviewed on 2025-05-02T16:11:49.388Z

Trip Rating:

Keukenhof Gardens were the highlight and why we took this tour

Reviewed on 2025-05-02T16:10:02.692Z

Trip Rating:

Food was wonderful!

Reviewed on 2025-05-02T14:53:49.640Z

Reviewed on 2025-05-02T12:44:54.271Z

Trip Rating:

Transportation, accommodations, gratuities, and meals were excellent. The guided tours were wonderful. The local tour guides rushed everyone walking with not time to stop and take photos or shop for souvenirs to get us back to the ship for lunch. Coffee and tea were available at each meal, but for those that seek their caffeine from soda, are required to pay at breakfast and lunch.

Reviewed on 2025-05-02T12:39:02.215Z

Trip Rating:

All the Tour Managers were fantastic!! All the ship staff were very friendly. The only problem I had was the activity rating given for this trip. Activity rating was a 2 and I don’t feel that was accurate at all. I’m not sure how that number is determined but there were people on this trip that had canes and had trouble walking on cobblestone surfaces. There was also a LOT of walking required when arriving at the airport.

Barbara Duet

Reviewed on 2025-05-02T12:32:42.068Z

Trip Rating:

The river boat was amazing as was the crew. They were also friendly. The food was excellent hats off to the chef. Entertainment was good truly enjoy the tulips the Canal cruise, and especially the windmills story of the windmills was very in enlightening!!! and I was amazed at the amount of bicycles in the way the houses were connected together. Whole trip was very enjoyable. I would recommend it to anyone.

Reviewed on 2025-04-27T20:07:06.975Z

Reviewed on 2025-04-27T14:21:50.449Z

Reviewed on 2025-04-27T13:22:38.875Z

Trip Rating:

Loved the tulips and windmils

Reviewed on 2025-04-27T12:45:15.748Z

Trip Rating:

The Van Loon ship was wonderful as was the crew! Collette, as usual, was superior. The tour was everything and more that I expected. The highlights were of course the gardens with the fantastic tulip selection and the windmills. The whole trip was memorable and I'm so glad I could go.

Sandy Zamudio

Reviewed on 2025-04-27T12:44:08.216Z

Trip Rating:

Seeing the beautiful tulips! The color was amazing! The cruise was great,the service and food were excellent!

Ellen Greene

Reviewed on 2025-04-27T10:50:19.014Z

Trip Rating:

Our 3 tour inclusions (offered by Collette) were cancelled without explanation. Our tour director did his best to offer other experiences but we'd still like to know what happened. The tour of the Middleburg flood control area would have been very interesting.

Reviewed on 2025-04-25T23:09:53.845Z

Trip Rating:

This trip was purchased specifically to see the tulips in Amsterdam. The experience was perfect. The flowers were beautiful, and the weather couldn't have been better. The cabins on the ship were a little small but not much time was spent in the cabins. The food was great, and the ship's crew were very engaging. Overall, it was a wonderful experience.

Reviewed on 2025-04-25T22:09:46.819Z

Reviewed on 2025-04-25T19:25:02.521Z

Reviewed on 2025-04-25T14:24:03.716Z

Trip Rating:

Loved all of it.

Susan Wall

Reviewed on 2025-04-25T13:02:49.754Z

Trip Rating:

Arnheim Museum - one of the best experiences. Day guide was incredible. I really did want to get out of the bus to take a picture of the bridge. My pictures are really lacking because I have no picture of the Bridge. But the A tour was wonderful Accommodations- mattress was ok but could have been better. Some of the food was not good- soup and fish. But one fish dish was great! Salads were nice. I had a hard time getting hot tea at breakfast or anytime. Very frustrating. Delft Day Guide was a waste of time. We finally left her as she could not tell us what she was going to show us. English was not good. I now know what I missed in Delft for when I go back. Lunch on the boat was too long and slow. A more simple menu would work better with our busy schedule. Being rushed at lunchtime was not good. Kinderdijk was great. The food trucks and extra time we had there was great. Loved buying the cheese and waffles and sharing it among my tour friends. It would have been good to know how much time we were going g to have- rather than “when the bus gets back.” Very nice facilities. Food at the snack bar great

KAREN SMITH

Reviewed on 2025-04-25T12:58:59.259Z

Reviewed on 2024-06-07T16:02:02.305Z

Trip Rating:

Visiring the Windmills was my favorite part of cruise. Had a great room, we were upgraded to a suite. The tour guide we had was wonderful and told great stories of her grandparents who lived in one of the Windmills

Reviewed on 2024-05-14T19:24:08.538Z

Trip Rating:

Although I wasn't expecting the windy conditions the weather was as I expected. The food was plated and excellent for every lunch and dinner. The crew was very helpful and pleasant. The waiter for our table, Begus, was accommodating and so discrete I appreciated his services. Our room attendant was very efficient and accommodated any requests. Very pleasant person. Enjoyed the history given by the tour manager, she was very knowledgeable.

Reviewed on 2024-05-14T14:43:04.095Z

Trip Rating:

(1) Great food onboard. (2) Please advise future travelers the weather tends to be cold, windy, rainy. Instead of worrying about what to wear to the captain's dinner, make sure you have adequate clothing for wind & rain off the North Sea.

Maryellen Zielke

Reviewed on 2024-05-13T12:09:19.312Z

Reviewed on 2024-05-13T01:35:38.066Z

Reviewed on 2024-05-12T22:01:58.967Z

Reviewed on 2024-05-12T21:05:49.354Z

Trip Rating:

2 of the excursions should have allowed for more time. Instead of leaving in the afternoon, I recommend excursions leave mid morning

Reviewed on 2024-05-12T20:02:37.571Z

Trip Rating:

the highlight of the four was seeing the tulips in bloom. The ship was good..I thought the food was average at best. The one excursion I went on to the Muller Art Museum was too rushed. We drove over an hour to get there and back and only had about the same amount of time there. We did not have time to explore the outdoor sculptures which are said to be quite good. Crew was friendly. We could have used more time in Brugges as well. Just had a couple of hours and if you went on the canal ride you might have had an hour to see the city. I think at least another hour at this site would be good.

Reviewed on 2024-05-11T22:48:50.746Z

Trip Rating:

The windmills and the tulip garden were the greatest. The crew of the Amadeus Brilliant were terrific. I felt the tour guides for Belgium and Amsterdam were not well trained. They walked too fast and they didn't seem confidant in their information

Reviewed on 2024-05-11T20:21:09.809Z

Trip Rating:

My favorite experience was the Keukenhof Gardens. The tulips were incredible and we had a good amount of time to explore them.

Shellie Nielsen

Reviewed on 2024-05-11T19:26:51.966Z

Trip Rating:

As a whole this was an amazing trip. It was interesting and educational as well as entertaining. The staff of the boat were all excellent. The tour guides knew what they were talking about and made it very interesting for the group. It was cold, wet and windy but you have no control over that. Would love to do another tour.

Sandra Ziegenhagen

Reviewed on 2024-05-11T17:34:38.445Z

Trip Rating:

Due to new regulations and an extraordinary amount of tourists, tours involved more walking than advertised, areas were crowded, and in Bruges, the amount of trash on the streets took away from the charm of the city. Everything was rushed and two major walking tours were scheduled for the same day. This was supposed to be a level 2 tour yet in reality it is a level 3. My favorite experience was the Keukenhof Tulip Garden. We had a sunny day and the tulips were beautiful. We had about 3 hours at the facility, which was enough time for exploration.

Reviewed on 2024-05-11T15:41:23.391Z

Reviewed on 2024-05-11T15:40:12.533Z

Reviewed on 2024-05-11T13:48:24.130Z

Trip Rating:

Trouble with flight over due to weather. Excursions bus rides too long and could have been coordinated better. Overall it was a good trip.

Reviewed on 2024-05-11T12:37:17.490Z

Trip Rating:

Too rushed. Not enough time at particular sites. Poor planning when we rode the bus 4 hrs in one day! And ended up in the same town! Best stop was the tulip gardens in Keukenhof. Second best was Burges.

Reviewed on 2024-05-11T09:42:34.281Z

Trip Rating:

There were several: Bruges; The Storm Surge; The Airborne Museum at Aneham; The Keukenhof Gardens; The Koller Museum.

Ann Decker

Reviewed on 2024-05-09T23:24:23.241Z

Reviewed on 2024-05-08T16:35:56.792Z

Reviewed on 2024-05-06T14:42:16.276Z

Reviewed on 2024-05-05T21:01:21.012Z

Trip Rating:

The tulip experience first, than the wonderful food on the cruise. The cruise personnel was amazingly efficient and friendly...we really got close to some of them. The ship was the same one we were on for a Danube Christmas Market tour years ago, and it was just as nice this time. We really enjoyed our Tour Manager....one of the best I ever had.

Willard Meyer

Reviewed on 2024-05-04T20:38:04.344Z

Trip Rating:

Ending with Keukenhof Gardens is a mistake. Its the main reason to take the tour, but by saving for the last day its is highly likely that the travelers are at their most tired. And should there be any trouble with the schedule, there is no time to reschedule a visit to Keukenhof tour on a later day during the cruise. Bojana, (sp?) the Collette tour guide was excellent. She was very knowledgable, always pleasant to talk with and very easy to find weather on the boat or on a tour. She didn't 'hide' in her room like some guides I have had in the past. She also was very knowledgeable about other activities and logistics when my group of 4 needed to leave the tour group for our own tour destination on afternoon. The dining room servers where a little 'green' with many still learning their jobs or menu related English, but their attitudes and personality was welcoming. After a few days we learned to just order our entrée as "meat", "fish" or "veg", not by the exact entrée name on that day's menu. It caused less confusion.

Reviewed on 2024-05-04T18:40:07.252Z

Trip Rating:

Touring Tulip fields and local sights. We especially enjoyed meeting local citizens such as a senior citizen who lived near where the boat was docked ; when we left she was outside waving to those on the boat. wealso enjoyed time with friends on the Boat. Great trip.

Reviewed on 2024-05-04T15:49:56.298Z

Trip Rating:

The crew and ship were wonderful. The food was excellent. Shore excursions were with knowledgeable and patient guides who added the historic background to the places we visited. It was an excellent tour and I would highly recommend it.

Reviewed on 2024-05-04T15:00:40.448Z

Trip Rating:

The Keukenhoff time was my best use of time. Tours of Amsterdam were very good. Another highlight was the Ann Frank house tour.

Reviewed on 2024-05-04T14:22:35.257Z

Trip Rating:

Really liked the Ann Frank house and the keukenhof gardens. I recommend anyone going to the Ann Frank house read the book before going. Doing this first help me understand some of what they went thru.

Carroll McGinnis

Reviewed on 2024-05-04T14:18:29.149Z

Trip Rating:

I took this tour because I wanted to see the Kinderdijk Windmills and the Keukenhof Gardens. I loved this tour but wish the weather would of been better. This was my 8th tour with Collette and I usually travel in the late summer or fall where the weather is better. I took the optional tour of the Kroller-Muller Museum and thought it was way over priced. My next tours with Collette will be Imperial Cities and Croatia.

Joyce Biedron

Reviewed on 2024-05-04T12:47:27.023Z

Trip Rating:

Keukenhof Gardens were exceptional as were the historic windmills tour and boat cruise!

Reviewed on 2024-05-04T12:09:28.783Z

Trip Rating:

Overall it was a good tour. Interesting sights, decent food and friendly staff. The group tours were mostly enjoyable but rarely included more than a brief free time to explore an area or museum. We were always rushing to get back for lunch or dinner on the boat :-/ which felt inefficient at best. A favorite part was watching all the activity on the river as well as enjoying the magnificent tulips at Keukenhof Gardens.

Reviewed on 2024-04-30T11:40:58.647Z

Trip Rating:

Disappointed in Colette and the tour guide Anna. Didn’t handle baggage well and tour guide was not ever around to be seen are mixed with.

Reviewed on 2024-04-29T15:52:31.185Z

Trip Rating:

This tour was very well organized and enjoyable. The highlight of the trip was definitely Keukenhof. We were lucky the weather was so good. The first day of the trip was a little rough as we arrived in Amsterdam several hours before the ship was ready so we had to stay in a hotel lounge for quite a while extremely tired and jet-lagged but many of us found fun things to do in Amsterdam during that time. We also wish we had more time in Bruges as there was just a quick tour there with not much free time. Other than that, it was a really great and memorable trip.

Reviewed on 2024-04-29T15:47:08.311Z

Reviewed on 2024-04-29T15:41:35.618Z

Reviewed on 2024-04-29T12:41:49.871Z

Trip Rating:

Wonderful tour from beginning to end. Full of history and charming villages. Brugges, Belgium was enchanting. The last day was full of the images of Holland that I was hoping to see - windmills and tulips. Beyond my expectations!! Keukenhof Garden was simply amazing!! Beautiful flowers everywhere!!. Another check on my bucket list. Had great weather too.

Diane S

Reviewed on 2024-04-28T12:54:34.326Z

Trip Rating:

Loved visiting the windmills and the tulips. The little villages were awesome. The river boat cruise was very nice. The food was good. All of the employees on the boat were excellent ,having warmer weather would’ve been wonderful. When we toured Italy with Colette, it was fantastic. We had the most wonderful tour guide, but I feel Colette failed on this riverboat cruise -with the tour guide. From the time we left our destination to the time we got to the river boat things were pretty haphazard. When we arrived in Amsterdam, it took forever for the bus to get there with someone to load our luggage, which was quite a disaster . We the travelers had to help load our own luggage, there was barely enough room, took forever to get us to the hotel, where we were to have snacks, which were not good . We thought our tour guide would be there too acknowledge and visit with us. Let us know what was going on. We did not see her. When we traveled with Colette to Italy, it was fantastic, very organized. A wonderful tour guide that kept us informed gave us his number. If we had any problems day or night we could call him. Not true with this tour guide we barely knew her name. Colette did not meet their standards on this trip.

Gail Behme

Reviewed on 2024-04-27T19:47:29.213Z

Reviewed on 2024-04-27T13:49:42.259Z

Trip Rating:

Wonderful river cruise without the day to day moving on with packing and unpacking. Gourmet dining with friendly co-cruisers in an atmosphere as relaxed as home. Beautiful countryside viewed from water and land through the excursions. Would return in a minute.

Karen Bernier

Reviewed on 2024-04-27T13:35:00.417Z

Trip Rating:

The tour was well run and the food and accommodations were excellent. I enjoyed every meal on board the boat—we were given choices at every meal. The breakfast buffet every morning was delicious and extensive. The four course lunch and dinner meals had a wide variety of tasty dishes. I enjoyed the interesting planned tours, especially the Keukenhof Garden tour—the tulips were in bloom and were so beautiful!!

Reviewed on 2024-04-27T13:32:20.213Z

Reviewed on 2024-04-27T12:01:06.049Z

Reviewed on 2024-04-27T11:16:11.883Z

Reviewed on 2023-05-22T20:43:17.263Z

Trip Rating:

Food and boat staff were great

Philip Richard

Reviewed on 2023-05-22T03:22:52.970Z

Trip Rating:

Loved the trip, but didn't feel the tour manager did much to deserve a tip. Do think think there should be one, but all of the stops and tours were done by local guides.

Gary Busby

Reviewed on 2023-05-22T02:20:40.172Z

Trip Rating:

Didn't receive medical care when I should have....

Reviewed on 2023-05-21T20:09:17.389Z

Trip Rating:

The only low point was the six hour wait at the Hilton sitting on meeting room chairs.

Robert Carver

Reviewed on 2023-05-21T16:07:36.547Z

Trip Rating:

Did not think this tour was the usual Collette experience we had many years ago. The ship was fair, we upgraded the cabin and it should be called deluxe NOT Suite by any means, it was not.

Reviewed on 2023-05-21T16:00:43.980Z

Trip Rating:

We were not happy to sit on hard back chairs from 9AM till 3PM when we were taken to the ship in a not so hospitality room where we were given only sweets to eat, after spending the night on a plane. the gardens were spectular and in full bloom. The food was great.

Reviewed on 2023-05-20T04:49:13.030Z

Trip Rating:

There was so many interesting facts about the Netherlands and their "water" management over the centuries. Of course the tulips were amazing as expected. I felt rushed in Ghent, Antwerp and Bruges. We did not have enough free time to have a beer and fries, as the tour guides kept suggesting. I am not a big shopper, but it felt like you had to choose between shopping, going to the toilet or getting some local pastry or snack. It had become a hassle getting Euros in coin form for tipping the driver and the local guides. Many places don't take anything but credit cards, so there wasn't anywhere to get change for a 5 Euro or more. We were told they would take dollars, but this tour had seperate bus drivers and local guides everyday and sometimes 2 different sets in one day. This could be clarified in the documents so that people would understand that they needed a lot of one dollar bills, as the exchange places don't issue coins.

Carmella Slater Blackmon

Reviewed on 2023-05-19T23:22:48.418Z

Trip Rating:

Tours were rushed. Not enough time to enjoy the area. No water available during tours. Local tour guides were rushed all the tours.

Earlene Heckendorn

Reviewed on 2023-05-19T16:00:45.726Z

Trip Rating:

Excellent well planned Cruise and superb service by crew. Great food and tremendous culinary service team. All activities were carried out with precision. Would recommend this River Cruise to all of my friends.

Robert Sohosky

Reviewed on 2023-05-19T16:00:22.072Z

Trip Rating:

One or two days felt a bit rushed.

Paulette Miller

Reviewed on 2023-05-19T15:47:20.716Z

Trip Rating:

Too much time spent in the ship’s restaurant. The lunch and dinner meals each took about 2 hours. We thought we were on a trip to see Belgium and The Netherlands, not the inside of a restaurant.

Reviewed on 2023-05-19T12:49:35.260Z

Trip Rating:

Seeing the tulip gardens and the windmills. The excursions and local guides were great!

Reviewed on 2023-05-19T11:06:18.948Z

Trip Rating:

The first day was awful waiting for 7 hours with nothing planned.

Reviewed on 2023-05-15T14:34:35.663Z

Trip Rating:

Food was wonderful, Collette and cruise staff were caring and efficient.

Reviewed on 2023-05-12T18:11:03.203Z

Trip Rating:

Ease of travel. I'm elderly so ship was a great venue for me

Reviewed on 2023-05-12T16:40:26.828Z

Trip Rating:

Seeing the tulips, walking through a windmill, seeing the paintings in the cathedrals.

Reviewed on 2023-05-12T14:54:20.272Z

Trip Rating:

It was an awesome tour. There were a couple of issues but the majority of the tour was wonderful. I would do another river cruise with Collette.

Reviewed on 2023-05-12T13:50:27.788Z

Trip Rating:

We were pampered throughout the river cruise. We had caring managers and staff and were treated with respect and service beyond the norm.

Todd Lewis

Reviewed on 2023-05-12T13:04:31.327Z

Trip Rating:

It was everything we thought it would be- relaxing, good food, gracious and courteous staff and crew. We saw so much in a short time

Sally Mann

Reviewed on 2023-05-12T12:04:16.504Z

Trip Rating:

This was my first river cruise and I was very impressed with everything. Food was wonderful with great vegetarian options. Room adequate. Ship very nice. Liked that it was small. Communication excellent. Loved how the tour ended on the last day with the windmills and the tulips. Bruges was lovely. Could have used more time there.

Carmen Lysaght

Reviewed on 2023-05-12T11:53:45.032Z

Trip Rating:

Easy, traveling with elderly mom, didn't need to plan a thing

Gayle Koop

Reviewed on 2023-05-09T17:47:46.982Z

Trip Rating:

Ship, staff, and food served were all great. All three tour managers shared responsibilities equally well. The tours off ship were very good.

David and Mary Ann Haney

Reviewed on 2023-05-05T18:07:12.807Z

Trip Rating:

The Amadeus Brilliant was wonderful, everything about it! Staff was excellent, food was delicious. The excursions in Holland and Belgium were very interesting, with very good guides. I so enjoyed our visit to Keukenhof Gardens.

Reviewed on 2023-05-05T16:00:48.486Z

Trip Rating:

Bed was uncomfortable and room was noisy with engine noise.

Reviewed on 2023-05-05T11:19:18.985Z

Trip Rating:

Trip was good but I wouldn’t visit again. Nothing outstanding.

Reviewed on 2023-05-05T10:12:51.034Z

Trip Rating:

Everything was excellent except traveling to and from. Airline left some to be desired

Jennine Marrone

Reviewed on 2022-05-23T00:25:49.700Z

Trip Rating:

I really enjoyed the Collette tulip tour. The cruise directors were very helpful& nice. Loved kuenhof! The lock experience was interesting. Everyone was great from waiters,staff, front desk staff. Food was good. Bar could have been better equipped

Margaret Johnston

Reviewed on 2022-05-22T22:58:14.310Z

Trip Rating:

Was very disappointed that we only had 1 1/2 hours at our main venue. For some reason, not explained to us, our time was cut to almost nothing. Another venue was added that cut our time short.

Susan

Reviewed on 2022-05-22T18:58:02.752Z

Trip Rating:

Not well organized Miscommunication between ship tour manager and Collette tour managers Not enough time spent at activities 2hours travel time was to long to event and same back

Reviewed on 2022-05-18T20:35:01.941Z

Trip Rating:

Collette representatives were rude and made us feel unfordable. It seemed like we were a burden to them on every occasion. There also was an obvious issue between the ships crew and the Collette reps. We saw several arguments between Collette and ship employees. From the first day Collette didn’t follow the schedule that they sent us in our black book. We were in Amsterdam 2 days before departure staying in the hotel Collette arranged which was dirty and our view from the only window was a brick wall. Collette didn’t pick us up at the designated time nor made any attempt to contact us or the hotel. We were forced to take a taxi. We Explained the situation when we got on the ship to the Collette representatives and they just blew it off and they said we would be reimbursed for the cab which never happened. They never apologized or explained why we were not picked up at the time that they told us to be in the hotel lobby. We waited over an hour before asking a representative from the hotel what they suggested us to do. The hotel called the taxi. That was just the beginning of a horrible trip. Every guest I spoke to had similar feelings about Collette and their treatment of all of us. I’m sure you have received many negative responses from other customers about the trip. Several people said they would be contacting Collette expressing their mistreatment and writing letters.

Reviewed on 2022-05-18T16:04:25.708Z

Trip Rating:

Minor glitches. Overall very good experience.

Reviewed on 2022-05-18T15:09:20.089Z

Trip Rating:

Seemed disorganized. Wanted to spend more than 3 hours at Keukenhof gardens.

Reviewed on 2022-05-18T15:06:07.588Z

Trip Rating:

Tour managers could have been more accommodating and friendly. Some stops were rushed and one stop to a park near the museums for 30 minutes was a waste of time. Covid testing was not organized and took way too long.

Nancy Knauss

Reviewed on 2022-05-18T14:29:40.864Z

Trip Rating:

Excellent food. Would have loved to spend more time @ Kroller Muller Museum and gardens. Keukenhof Gardens was amazing. Kinderdijk was fascinating. The countryside as we cruised was beautiful.

Ruthie Pfaff

Reviewed on 2022-05-18T14:28:08.587Z

Trip Rating:

Collette & WFSU do a great job of organizing tours. I especially liked the size of our room on the boat, the staff we're consistently friendly & helpful, & the food was excellent.

Reviewed on 2022-05-18T12:29:58.642Z

Trip Rating:

We did not do as much cruising as I expected. We were docked more. Needed more time at Floriade and Kukenhof.

Mary Artman

Reviewed on 2022-05-16T18:58:04.965Z

Trip Rating:

The entire tripwould only ad Brussels!

Reviewed on 2022-05-16T18:16:43.963Z

Trip Rating:

The Tour Managers & City Tour Guides made it a wonderful experience overall. It was so fast paced that I'm still trying to process all of it. I would love to do it again so I could absorb more of it. The amount of walking from the tour coaches to the destinations or back and forth to the hotel was difficult. The lines to check in and get through security at the Amsterdam airport took over 3 hours. that was a bad ending to a glorious trip.

Vina

Reviewed on 2022-05-16T15:24:05.671Z

Trip Rating:

All aspects of the tour were rushed, and it was because EVERY meal was expected on the ship. Very, VERY little free time. Service on board the ship was OUTSTANDING. We are aware of a mold problem in the hot tub of the suites (yew!).

Reviewed on 2022-05-15T20:33:59.755Z

Trip Rating:

Was not organized well. To much walking for a group of seniors several with canes. First night entertainment did not happen. Last day on ship much to long, a morning excursion back to ship for lunch then two afternoon excursions one was an add on then back to the ship for a late dinner. To much for the before we were to fly home. The people at the desk on ship not very helpful but our food servers and cabin persons were outstanding.

Reviewed on 2022-05-15T20:22:56.979Z

Trip Rating:

This was my first river cruise and have nothing to compare to. Food was outstanding on ship. Schedule seemed a little hectic. Floriade was somewhat, not disappointing, but again not sure what to expect, but expected it to be complete.

Reviewed on 2022-05-15T14:38:56.045Z

Trip Rating:

When not going on a optional tour, tour guides need to provide local information in English.

Dennis Lindsay

Reviewed on 2022-05-15T14:06:23.003Z

Trip Rating:

Loved the upgrade to a suite. Thank you. Food was excellent, staff great. Cleanliness the best. Main complaint was the food service. It literally took two hours to eat dinner. I would rather a buffet, like breakfast, rather then sitting waiting on food. Not the servers fault; kitchen just appeared slow to get food out.

Elissa Lindsay

Reviewed on 2022-05-15T14:05:26.282Z

Trip Rating:

Felt as though the tour was poorly organized. too little time in Bruge, no time in Brussels. Optional trips not very interesting. More walking than advertised.

Reviewed on 2022-05-15T14:00:39.357Z

Trip Rating:

Most of the tour was wonderful. The Floriade was hyped too much, and it was not at all what I expected. It also required more walking on rough surfaces than was comfortable. And it set a bad tone for the rest of the tour.

Dale Powell

Reviewed on 2022-05-15T13:33:32.935Z

Trip Rating:

…..……………………………………………….l….

Reviewed on 2022-05-14T15:38:15.216Z

Trip Rating:

Keukenhof was amazing. Floriade was okay - not all finished and open.

Reviewed on 2022-05-14T15:22:09.341Z

Trip Rating:

Floriade looked unfinished Lot of waiting on buses or taxis

Pamela Eiland

Reviewed on 2022-05-14T14:13:08.628Z

Trip Rating:

Tour was excellent. We saw many interesting and beautiful sites. We made wonderful friends on our trip. My only complaint was the company doing the Covid tests. It was terrible and Collette should not use them again.

Lynne Shapiro

Reviewed on 2022-05-14T13:57:03.389Z

Trip Rating:

I had a great time except for the land tour in Brugge. The guide went too fast, it was 2 hours in stead of 1 and we had to ask him to take us back to the meeting place. The guide from the boat did give us an extra 30 minutes for shopping. Thanks

Reviewed on 2022-05-14T13:49:11.734Z

Trip Rating:

Excellent service, can't wait to travel again

Reviewed on 2022-05-14T12:11:43.635Z

Trip Rating:

Overall excellent - tour experiences, tour managers, ship's crew

Reviewed on 2022-05-14T04:09:02.435Z

Trip Rating:

All aspects of the trip were above par from accommodations , food, and service.

Karen Bradley

Reviewed on 2022-05-14T03:05:26.779Z

Trip Rating:

Everything was well planned organized. We didn't ever wonder where we were going or what we would do. I loved the peace of mind that Collette gave us.

Roberta Prine

Reviewed on 2022-05-14T00:02:39.091Z

Trip Rating:

It was a fun interesting trip. I wanted to see tulips and I saw beautiful tulips in every color you can imagine. The service on the boat was awesome and so was the food.Over all it was a wonderful trip.

Judy Wilson

Reviewed on 2022-05-13T21:31:50.492Z

Trip Rating:

Visiting the tulip farm, Kuekenhof, and walking about with George iWeigel n the gardens. I loved Kinderdijke, Ghent, Bruges, Antwerp, the Botanic Garden in Amsterdam, King's Day and generally every activity. Polina was excellent as was Alina on the Amadeus Brilliant. Please arrange for prepaid tips. Since The Netherlands is mostly card only coming up with tips was a huge pain in the neck!

Reviewed on 2022-05-13T21:24:54.060Z

Trip Rating:

Great fun trip. Had great tour managers.

Barbara Douglas

Reviewed on 2022-05-13T21:18:30.040Z

Trip Rating:

Friendly , enjoyed the group size

Reviewed on 2022-05-13T21:02:30.488Z

Trip Rating:

Overall it was fabulous. We often did not get the free time we expected. Sometimes on 25 minutes

Helene Reid

Reviewed on 2022-05-13T20:58:01.806Z

Trip Rating:

I have used Collette for 2 other tours and must have had my expectation too high.

Dorothy Buhrman

Reviewed on 2022-05-13T19:25:08.323Z

Trip Rating:

There were some issues with the trip (i.e., local tour guides that were hard to understand or boring; whispers not always working; long lines in trying to get through security at Amsterdam airport when departing, etc.). The most memorable part of the trip was the bus and canal tour of Amsterdam with Hank as our local tour guide.

Reviewed on 2022-05-13T18:48:14.663Z

Trip Rating:

The tour exceeded my expectations. The food was excellent and the tour was excellent. Our tour manager and Collette Guides were excellent. There was quite a range of variability in the local guides. Our visit to Kuekenhof was too short - we needed more time there, but we were rushed to leave to take us to a cheese production site. I would have preferred much more time - we didn't have time to see everything. I would prefer that the optional tours be included and the tipping taken care of within the price. The idea of having to tip every single bus driver, tour guide and employee on the riverboat seemed a bit excessive.

Reviewed on 2022-05-13T18:21:39.960Z

Trip Rating:

xxxxxxxxxxxxxxxxxxxxxxxxx

Reviewed on 2022-05-13T18:19:48.219Z

Trip Rating:

we liked the entire tour a lot

Reviewed on 2022-05-13T18:16:38.128Z

Trip Rating:

Not enough "free time". I was not happy with our flights.

Reviewed on 2022-05-13T18:14:23.865Z

Trip Rating:

Had great time aboard cruiseline.

Reviewed on 2022-05-13T18:00:30.110Z

Trip Rating:

Excursions were disappointing for the cost- particularly the dam project

Sandra Mahoney

Reviewed on 2022-05-13T17:40:20.765Z

Trip Rating:

I fell within the first hour of being on the ship and broke my nose. It was taken care of by medical person on ship. Of course no knew my nose was broken. I suggest that you advise your guests in advance of the step leading into the bathroom. The floor was raised about 2 inches and I either missed the step or caught my toe on it. When I hit the floor, my face hit the shower step. I really don’t remember exactly how it happened. I would suggest being sure guests are made aware of that step.

Reviewed on 2022-05-13T17:16:53.970Z

Trip Rating:

the whole reason for the cruise was to see the tulips and we got to spend less than 2 hours at the Keukenhof gardens

Bernice Link

Reviewed on 2022-05-13T17:16:37.475Z

Trip Rating:

The wind mills, Cockenhoff, The Delta Works

Reviewed on 2022-05-13T17:05:46.318Z

Trip Rating:

Our jetted tub had black particles coming from them. Could not be fixed. Two engineers and the hotel manager viewed it. Our tour guide instructed us to contact you upon arrival at home. We did, however nothing has been resolved. We ask for compensation of $1800 the next down grade. Also a refund for an excursion has not been refunded. I feel all of this should have already been taken care of.

Sarah Moore

Reviewed on 2022-05-13T16:49:20.613Z

Trip Rating:

There were glictches re COVID testing but overall I enjoyed this tour, the ship and the actual tours. The guides and tour managers were very good.

Kerry Birnbaum

Reviewed on 2022-05-13T16:44:35.099Z

Trip Rating:

We enjoyed all of our tours. The ship was comfortable, clean with very pleasant employees. Everyone did everything possible to make sure we were happy. It was a wonderful vacation and experience.

Susan Bish

Reviewed on 2019-06-14T13:55:04.207Z

Trip Rating:

See previous message. Poor planning for arrival and departure.

Reviewed on 2019-05-15T15:32:48.187Z

Trip Rating:

All the cities, the gardens, but needed more time in each place, felt rushed at times. Did not have enough time in Keukenhof Gardens at all.

Reviewed on 2019-05-15T01:13:04.436Z

Trip Rating:

My favorite activity was going to Keukenhof Gardens as I am a plant lover, and was so excited to be able to see so many beautiful flowers. That is the reason I did not give 5 stars, because of the short time to see Keukenhof Gardens. We needed a half day there.

Trusted Customer

Reviewed on 2019-05-14T20:17:49.781Z

Trip Rating:

we visited new cities, old cities, tourist areas, museums. Most memorable experience was the Kinderdijk.

Reviewed on 2019-05-14T15:06:36.010Z

Trip Rating:

Poor scheduling of tours. Tried to cram too much in each day.

Trusted Customer

Reviewed on 2019-05-13T19:11:40.035Z

Trip Rating:

Great time! Lueftner Cruise-Amedeus Brilliant have excellent staff/ship/etc. Our Collette Reps were amazing! Marieka & Polina did everything in their power to make us comfortable and make sure we enjoyed the trip

Reviewed on 2019-05-13T16:31:33.976Z

Trip Rating:

We covered a lot of territory in the short time of the cruise. The towns in Belgium were wonderful and we had enough free time as well as tour time. We were going for the tulips and unfortunately it was the only rainy day we had. The tulip fields were headed the day before but we still thoroughly enjoyed. the Keukenhof gardens. The windmill tour was great as was the guide. Her ancestors were millers so our tour was very personalized. The Delta City Works was also a great tour. It was very fascilnating. We were glad that we spent 2 days in Amsterdam before the cruise began. We would encourage anyone taking this tour to take advantage of a few days in Amsterdam. It was an inviting city.

Trusted Customer

Reviewed on 2019-05-12T19:43:37.190Z

Trip Rating:

It is difficult to pinpoint a favorite memorable experience, but I would have to say it's the people we encountered: fellow travelers, Collette employees, riverboat crew, and, of course, the locals we rubbed elbows with in The Netherlands and Belgium.

Trusted Customer

Reviewed on 2019-05-12T16:43:50.897Z

Trip Rating:

I did not have a particularly favorite moment.

Trusted Customer

Reviewed on 2019-05-12T14:23:27.270Z

Trip Rating:

I loved the day tours especially Amsterdam early in the morning before the crowds. I would book this trip but not over the Easter Holidays as it was very crowded and hard to take photographs without having hundreds of people in the photo.

Trusted Customer

Reviewed on 2019-05-12T13:51:36.693Z

Trip Rating:

Great experience. Loved everything

Trusted Customer

Reviewed on 2019-05-12T10:54:05.352Z

Trip Rating:

since it was advertised as a tulip tour just a little disappointed that we only saw one tulip farm and one area where the windmills were...I would have liked to see more gardens....

Reviewed on 2019-05-09T22:07:21.294Z

Trip Rating:

Visit to Keukenhof Gardens. We were only given 2 hours there.

Trusted Customer

Reviewed on 2019-05-09T20:27:50.095Z

Trip Rating:

The tour was wonderful. The Tour people were great. Everything was made easy for me. The ship was very clean and the people who took care of us were great.

Reviewed on 2019-05-09T18:21:17.796Z

Trip Rating:

As always, Collette did a good job. Very good value. Friendly staff on the ship. Excellent tour managers.

Trusted Customer

Reviewed on 2019-05-08T01:16:52.813Z

Trip Rating:

The scenery was not that pretty this time. Not crazy about the tours either.

Trusted Customer

Reviewed on 2019-05-07T15:59:09.508Z

Trip Rating:

Keukenhof , windmills, and open aitr museum.

Reviewed on 2019-05-06T20:21:41.857Z

Trip Rating:

Enjoyed river cruising and all the countryside.

Reviewed on 2019-05-06T18:56:29.189Z

Trip Rating:

Very good tour program......

Trusted Customer

Reviewed on 2019-05-06T15:59:19.692Z

Trip Rating:

The name is a little misleading. I expected more tulips and better scenery. The river time was mostly industrial.

Trusted Customer

Reviewed on 2019-05-06T13:18:57.671Z

Trip Rating:

I enjoyed the trip was not disappointed.

Trusted Customer

Reviewed on 2019-05-05T22:42:35.346Z

Trip Rating:

Excellent organization and use of time. Excellent food

Trusted Customer

Reviewed on 2019-05-05T20:32:15.462Z

Trip Rating:

This was our first river cruise and we were well pleased with our experience. The accommodations and staff were beyond our expectations. The variety in the excursions was nice. Of course our favorites were Keukenhof Gardens and Kinderdijk with the windmills. We were pleasantly surprised with the Deltaworks Project and the history and engineering. The only thing I would like would be one more day in Amsterdam with an optional tour of Anne Frank house and the Van Gogh Museum.

Reviewed on 2019-05-05T19:24:18.014Z

Trip Rating:

Highlight were the tulip garden but had inadequate time for a comprehensive visit. Flight travel was very traumatic with inadequate time to manage connections with no help from your staff. Inadequate time was scheduled for shopping in every location.

Reviewed on 2019-05-05T18:53:36.703Z

Trip Rating:

everything was great except we had two tours stating at 8 am on our first day after having 6 hour jet lag it was very tiresome and made for a very tiring day need more time for us to adjust to the jet lag times especially for most of your travelers over 65

Trusted Customer

Reviewed on 2019-05-05T17:31:16.264Z

Trip Rating:

The Flower Show at Kunkenhof was a favorite as was a trip to see Ghent and Bruges. I wish we had more time at each location.

Trusted Customer

Reviewed on 2019-05-05T14:25:23.547Z

Trip Rating:

Disappointed as had expected to see tulips as we cruised the canals. Visits to towns ok, but not what I wanted to see.

Reviewed on 2019-05-05T11:33:34.617Z

Trip Rating:

Beautiful ship, excellent itinerary, relaxing travel, and variety of tours.

Reviewed on 2019-05-01T01:17:27.631Z

Trip Rating:

great tour but would have been nice to be able to see Middleburg and spent more time in Bruge Difficult to rate tour manager as she did not spend much time with us. there were three buses, two tour managers, and we often were not the bus who had someone

Trusted Customer

Reviewed on 2019-04-30T16:30:14.185Z

Trip Rating:

The Amsterdam River tour and the Tulip tour were very good.

Reviewed on 2019-04-30T16:27:22.988Z

Trip Rating:

Tulip tour and Amsterdam Canal tour were good.

Reviewed on 2019-04-30T16:04:54.437Z

Trip Rating:

Did already above. please read. Check out was a horror. They gave a time frame of two hours. The lines were very long, only one person settling accounts. Had to wait over an hour to check out.

Trusted Customer

Reviewed on 2019-04-30T04:25:32.395Z

Trip Rating:

This was not one of my better Collette trips, but I did enjoy the tulips and windmills.

Reviewed on 2019-04-28T20:18:55.049Z

Trip Rating:

The boat was OK but needed to be upgraded. The beds and chairs had holes in them where you would sink in. Not acceptable. The best places were the windmills and Brudges and we only spent a few hours in each. More time spent in towns with nothing to see.

Trusted Customer

Reviewed on 2019-04-28T19:55:56.669Z

Trip Rating:

I was prepared for the weather but it was still uncomfortably cold and damp. The best part was the excellent town tour guides - very knowledgeable and enthusiastic.

Reviewed on 2019-04-28T18:08:33.546Z

Trip Rating:

See original comment--have combined comments of these two sections there.

Trusted Customer

Reviewed on 2019-04-28T11:40:53.736Z

Trip Rating:

The beautiful Gardens of Keukenhof

Reviewed on 2018-05-14T10:27:19.959Z

Trip Rating:

Although this was the most expensive trip we been on Tulip River Cruise was a pleasure.

Trusted Customer

Reviewed on 2018-05-17T12:07:57.378Z

Trip Rating:

Tour was great as exprcted from Collette.

Reviewed on 2018-05-16T13:47:11.442Z

Trip Rating:

The entire tour was enjoyable but I especially liked the Deltaworks Project.

Reviewed on 2018-05-16T13:39:30.812Z

Trip Rating:

The Keukenhof Gardens and the windmills

Reviewed on 2018-05-14T12:06:02.157Z

Trip Rating:

The Amadeus Queen ship was wonderful. The place was very clean. The entire staff were amazing. They were friendly, professional and made you feel welcomed every day. Good at all place was great. Full bar with daily specials were fun. Beer and wine with dinner was a lovely touch. The planned trips were incredible. One better then the next. It was our first river cruise but won't be the last. We are already looking at other Amadeus cruises. Their people, ships and tours are each 5 stars.

Trusted Customer

Reviewed on 2018-05-11T22:16:21.143Z

Trip Rating:

Everyone had a great time and it was fun and professional. Awesome! Awesome! Awesome! Everyone was excellent the best crew ever.

Trusted Customer

Reviewed on 2018-05-10T15:55:01.068Z

Trip Rating:

Tulip farm was outstanding as were all tours

Trusted Customer

Reviewed on 2017-05-16T20:36:09.940Z

Trip Rating:

Windmills and tulip gardens

Donald Michalenko

Reviewed on 2017-05-14T14:44:39.948Z

Trip Rating:

KINDER DIJK AND the tulip gardens

Gail Michalenko

Reviewed on 2017-05-14T19:22:44.134Z

Trip Rating:

Tulip gardens and Delta Works tour were my top two - very different but hard to judge which was best.

Trusted Customer

Reviewed on 2017-04-29T18:43:43.187Z

Trip Rating:

We enjoyed all stops but two favorites were Dalta Waterworks and Keukenhof Gardens

Reviewed on 2016-05-24T19:21:22.847Z

Trip Rating:

The 2 Collete tour managers were seldom seen. Favorite experience was the tulip gardens and Delta Dam excursion.

Reviewed on 2016-05-17T16:39:57.533Z

Reviewed on 2016-05-17T02:14:36.731Z

Trip Rating:

Since the tour was entitled Tulip Cruise, I think there should have been more than 2 1/2 hours at the KUKENHOFF Gardens.nthe included excursions were nice, but the trip felt rushed at the end. The two highlights were both on the last day

Reviewed on 2016-05-17T00:05:14.333Z

Trip Rating:

Seeing all the beautiful tulips

Trusted Customer

Reviewed on 2016-05-10T00:46:29.095Z

Trip Rating:

Enjoyed traveling the Low Countries

Reviewed on 2016-05-09T20:02:12.180Z

Trip Rating:

The whole trip.was a wonder experence. The only thing I would change is if you are leaving from California leave a day early. We got there at 10 PM and sailed the next morning.

Trusted Customer

Reviewed on 2016-05-09T04:26:28.455Z

Trip Rating:

The trip met our expectations. It was well planned and not lacking in experiences. The local guides were well informed and friendly.

Trusted Customer

Reviewed on 2016-05-05T14:55:25.536Z

Trip Rating:

We truly enjoyed the company of so many people on the boat. The entertainers, singers, were wonderful. The excursions were all so good. We enjoyed looking at the land with its houses, livestock, etc. as the boat went from port to port. The canal cruise in Amsterdam was very interesting.

Trusted Customer

Reviewed on 2016-05-04T16:31:18.916Z

Trip Rating:

The trip was nice and very inclusive but a notch or two above my energy level, too much walking. the Keukendof Gardens were magnificent. On foreign trips the guides should have good English. The Collette guides were not bad but the Cruise Director on the ship was very nice but had a heavy Romanian accent that was hard to understand.

Trusted Customer

Reviewed on 2016-04-27T15:53:12.880Z

Trip Rating:

Our tour manager was Boryana. She was good. She was competent, but as is the case with many Central Europeans, very serious, and more focused on tasks. Jane Pritchett was the Tour Manager for the other half of the 87 person tour group, and she was outstanding--personable, upbeat, very helpful, positive, kind, caring, genuine. Both did their jobs well, we just preferred Jane's style. The ship was amazing, and the staff was great. We would definitely like to ravel on that cruise line again. The tour inclusions were very good. We liked the places we visited. There was a lovely balance of walking, standing, and riding. Great daily guides, very informative. We liked the tours and then the free time to do a few things on our own. The trip was great from start to end! Collette went out of their way to make it possible for four of us to visit the Airborne Museum in Arnhem. Only one person booked and paid before the tour left the US, and Collette not only honored their commitment to take the trip with one or more people, they paid the costs for all of us to go there. My father was a pilot that dropped the paratroopers on Sept. 17 for Operation Market Garden which the museum in Arnhem commemorates. It was very important for my husband and me to get there, and we are very impressed and grateful that Collette made that possible. Thank you.

Trusted Customer

Reviewed on 2016-04-27T14:42:30.132Z

Reviewed on 2016-04-27T11:42:37.168Z

Trip Rating:

Everything about the tour was good - last day seeing the tulips was our highlight - we love flowers.

Trusted Customer

Reviewed on 2016-04-27T10:50:00.218Z

Trip Rating:

Delta Works tour and Keukenhof Gardens

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