Every journey is shaped by moments. Sometimes, the experiences that stay with us most are not the biggest landmarks or the most photographed views. They are the conversations, connections, and opportunities to experience a place through the people who call it home.
On Collette’s Explorations tours, Impact Moments create space for these connections. They also align with our core value to “Be Responsible” and leave the world better than we found it when we travel. Through immersive experiences with local organizations, social enterprises, small businesses, and nonprofits, travellers have an opportunity to learn more about a community whilst supporting the people working to strengthen it.
These experiences may represent just one moment within a larger journey, but their influence can extend well beyond a single visit.
What Are Impact Moments?

Impact Moments are experiences intentionally woven into Explorations tours to connect travellers more closely with local communities and the people shaping them.
They may take many different forms. Travellers might learn a traditional skill, prepare a meal alongside community members, meet artisans, visit a social enterprise, or see how an organisation is preserving local customs.
"The unique experiences of the Impact Moments where we met locals who invited us into their homes, shared their knowledge of culture and food and welcomed us like family." — Magda R.'s tour highlights from Old World Sicily & Malta Small Group Explorations Tour.
What Connects These Experiences Is Their Purpose
Rather than simply seeing a destination, travellers are invited to engage with it in a more personal way. They have the opportunity to listen, learn, participate, and better understand the people, traditions, challenges, and ideas that make a place unique.
For the organizations and businesses welcoming travellers, these visits can represent another way to share their work and support their livelihoods. For travellers, they offer something equally meaningful: a chance to experience a destination through a deeper perspective.
Responsible travel begins with recognizing that the places we visit are more than destinations. They are homes, communities, cultures, and environments with stories that existed long before we arrived and will continue long after we leave.
Impact Moments are one way Collette works to approach those places with greater care and intention.
How Can Travel Create a Bigger Impact?
Positive change does not always begin with something large. Small choices can make a big difference.
Choosing to visit a local business.
Purchasing something directly from an artisan.
Learning about a cultural tradition from the people working to preserve it.
Spending time with an organisation addressing a need within its own community.
Individually, these actions might feel small. Together, they contribute to something much larger.
How Travellers Can Make a Positive Impact

When travellers take part in an Impact Moment, their visit helps support local livelihoods and the organizations behind these experiences. In some cases, that means supporting a small or family-run business. In others, it means engaging with a not-for-profit or social enterprise whose work is connected to a broader community need.
These experiences also help create opportunities for culture and traditions to be shared respectfully. Local stories, crafts, food traditions, agricultural practices, and knowledge are not simply attractions. They are part of a community’s identity. When tourism respects that distinction and the people sharing those traditions remain at the centre of the experience, travel can help create greater appreciation for the culture and history of a place.
Environmental responsibility can be part of the story, too. Some Impact Moments introduce travellers to organizations finding creative ways to reduce waste, protect natural resources, or develop more sustainable ways of doing business.
Perhaps most importantly, these experiences demonstrate that responsible travel is not one single action. It’s a value expressed through thoughtful choices about where we go, whom we support, what we learn, and how we engage.
When those choices are made intentionally, their effects can ripple outward.
What Do Impact Moments Look Like on Tour?

There is no single model for an Impact Moment. Each one reflects the people, place, and purpose behind it.
Impact Moments do not look exactly the same everywhere because communities are not the same everywhere. The most meaningful approach begins with listening to local partners and recognizing what matters in their particular context.
Below are three examples of Impact Moments that are unique to each community, and that is exactly the point.
Support Women in India

In Jaipur, India, Pink City Rickshaw offers a different perspective on how tourism can create opportunity. Travellers explore the winding streets and hidden corners of the city's historic centre aboard eco-friendly rickshaws driven by women from low-income households.
This experience provides more than a sightseeing tour. For many of the women involved, Pink City Rickshaw represents access to income, increased independence, and a new role within their communities.
As travellers discover Jaipur through the eyes of their drivers, they gain insight into the lives, stories, and aspirations of the women leading the Impact Moment. Behind every ride is a reminder that opportunity can take many forms.
Travel on Collette's Mysteries of India Tour to support women in India.
Turn Ocean Waste into Art
In Nairobi, Kenya, Ocean Sole demonstrates how creativity and entrepreneurship can transform an environmental challenge into an opportunity. They collect discarded flip-flops and marine debris and turn it into colourful art. Travellers have the chance to see how waste materials can be repurposed whilst supporting local employment and livelihoods within surrounding communities.
The experience goes beyond recycling. Behind each piece is a story of innovation, craftsmanship, and community impact. What was once waste is given a second life through the work of local artisans, creating both environmental benefits and meaningful economic opportunity.
Ocean Sole’s relationship with Collette also shows how an Impact Moment can be part of a broader, continuing partnership. In 2025, Ocean Sole received Collette’s $10,000 Impact Beyond Grant. The funding was used to train coastal turtle rangers who protect endangered sea turtles in Kenya.
See Ocean Sole in action on Collette's Plains of Africa Kenya Wildlife Safari Tour.
Learn How Sustainable Farming Coexists with Traditional Methods

In Italy, Wild Foods Farm offers yet another kind of connection. During this family-run truffle-hunting experience, travellers spend time learning about the land, food traditions, and practices behind the experience.
"The highlight of the Umbrian–Tuscan tour for me was definitely the truffle-hunting day. It was such a unique and unforgettable experience — wandering through the woods with the truffle hunter and his dogs, learning how they search for those hidden treasures beneath the earth. The excitement when one was found was contagious!" — Donna H.
The farm incorporates organic, local, and zero-waste approaches, produces items on-site, uses reusable materials, and draws on traditional methods. It offers travellers an opportunity to slow down and better understand the relationship between food, family, culture, and place.
Experience truffle hunting whilst supporting a local farm on Collette's Flavours of Italy Tour.
Why Do Impact Moments Matter to Travellers and Communities?
Travel gives us the privilege of entering someone else’s home, even if only temporarily. That privilege brings responsibility.
An experience becomes more meaningful when travellers understand not only what they are seeing, but who is behind it and why it matters. Meeting the people connected to a local organisation or business adds context that would be difficult to gain simply by passing through. It changes the way we remember a destination.
A rickshaw ride becomes more than a mode of transport. A piece of art made from discarded materials becomes more than a souvenir. A truffle hunt becomes more than an afternoon activity.
Each experience is a window into another person’s work, traditions, creativity, or relationship with the place they call home.
Those moments stay with travellers long after they return home. They also encourage new questions about where products come from, who benefits from tourism, how cultural traditions are shared, and what it means to visit a place responsibly.
Collette Cares About Responsible Tourism
Responsible tourism begins by respecting our local partners' priorities rather than assuming what they need. Collette Cares is rooted in relationships, trust, and long-term commitment, with the understanding that meaningful partnership starts with listening.
Our role is to help create connections, support responsible partnerships, and continue learning from the people and organizations who welcome our travellers into their communities.
Impact Moments are Part of a Longer Journey
No single visit will solve a complex social or environmental challenge, and responsible travel should never pretend otherwise.
What travel can do is create opportunities for thoughtful participation.
Travel can direct attention and support towards local businesses, nonprofits, social enterprises, artisans, and community organizations. It can introduce travellers to perspectives they may not otherwise encounter. And it can foster greater respect for the cultures, communities, and environments that make travel meaningful in the first place.
That is why responsible travel and Impact Moments matter.
They remind us to slow down and pay attention to the people behind the places we visit. They encourage travellers to participate rather than simply observe. And they demonstrate that responsible travel is built through many small choices made with care.
For Collette Cares, Responsible Travel is Ongoing Work
Responsible travel is not a box to check or a single experience on an itinerary. It is a commitment to continue listening, strengthening relationships, asking better questions, and considering the impact travel has on the people and places that make each journey possible.
Sometimes the moments that seem smallest on an itinerary are the ones that leave the deepest impression.
And when those moments are rooted in respect, connection, and community, their impact has the opportunity to travel much further.
Explore Collette's Small Group Explorations Tours, designed for curious travellers who want to have a positive impact.
FAQs about Collette's Commitment to Responsible Travel
What is an Impact Moment on Collette's tours?
Impact Moments are visits to social enterprises, nonprofits, or organizations that directly benefit the local community. Collette includes Impact Moments on our small group Explorations tours to tell local stories, spark conversation, and preserve cultures. These are often the experiences that stay with travellers long after the trip ends.
Does Collette practice responsible travel?
Yes, responsible travel is an important part of how we do business. Guided by our company value, "Be Responsible," we work to maximize the positive impact of travel whilst being mindful of its environmental, cultural, and social effects. In 2022, Collette joined the UN Global Compact, reinforcing our commitment to responsible business practices and the United Nations Sustainable Development Goals.
Yes, one of Collette’s key values is “Be Responsible,” and our team enthusiastically embraces this value. In 2022, we joined the UN Global Compact to commit to the United Nations’ sustainable development goals, which include ending poverty and hunger, increasing access to quality education, and more.
Are Collette’s tours carbon neutral?
100% of our small group Explorations tours are carbon neutral and designed with thoughtful inclusions that support local businesses. We partner with social enterprises, not-for-profit organizations, and cultural or environmental conservation groups to ensure that our visit generates sustainable economic and social benefits for the local community. This tour style is perfect for people who want to minimise the environmental impact of travel and maximize the positive social impact.








