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Traveller Reviews

Magical Rhine and Moselle

From $4,399 pp*

10-11 Days • 22-24 Meals

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  • Disappointing given the premium pricing we chose to pay foran above and bed

    • Service
      2star
      Should have many more INCLUDED bus tours, boat tours etc. Walking tours are fine at the beginning but cobblestones and seniir citizens ate not a good match. Many people were excluded and in fact discouraged from taking the only included bus tour. 15/50 attended. That was the time to rethink the trip and offer an alternative. The weather was inclement mist of the trip so walking was particularly hard and no changes were made to improve the situation. .
    • Tour
      2star
      Not enough extras included for the premium price. Airfare and airport navigation with luggage was horribly lacking. Again, this was a predominantly elderly group who shlepped their luggage all over the Frankfurt. Very poor planning By Collette..

    Thank you for traveling with Collette on our Magical Rhine & Moselle Rivers tour. We're very sorry to hear you were disappointed with certain aspects of the tour. Your feedback will be processed and reviewed by our internal department managers so that the overall touring experience for our guests can be improved.

    Collette Support
    • Service
      4star
      Cabins and food were excellent. Some excursions were a bit disorganized. Confusion among groups from different boats.
    • Tour
      4star
      Going on the Heidelberg excursion.s
  • Good boat trip but outside town & city tours were too fast and dark.

    • Service
      3star
      The boat trip was very good but the walking events to/from the towns were too hurried and didn’t allow much time for shop browsing and item purchasing. On the last day the bus trip to the Black Forest and nearby villages was too hurried, too fast and the day was too dark to make it of any value. The Coocu clock shop was interesting but the time there in the adjacent shops was not meaningful. The last meal was good but the owner was a little disrespectful and condescending when we asked him for either more wine, beer or soda and said we would pay for the extra drinks. He said no in a flippant manner.
    • Tour
      5star
      Our tour manager, Polina, was very good and tried to make the walking tours more accommodating for the slow and fast walkers. However she couldn’t control the time length of walking and the time spent in the town centers for browsing and shopping. Overall, it was very hurried experience.

    Thank you for traveling with Collette on our Magical Rhine & Moselle Rivers tour. We're very sorry to hear you experienced issues on tour. Your feedback will be reviewed by our Product Design Team so that the overall touring experience for our guests can be improved.

    Collette Support

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