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The Collette Team

At Collette, our team of caring professionals believes that travel is vital to a life well-lived, and they come to work every day focused on making something special happen for our guests. Our employees are passionate about delivering extraordinary worldwide travel experiences that enhance the lives of our guests and enrich the many communities where we give back. With their shared sense of social responsibility, commitment and innovative spirit, our employees draw on a diverse set of skills, travelling the world themselves, to bring you the best experience possible.

Meet the Collette Leadership Team

Setting the stage and leading the Collette workforce is a team of trusted industry leaders who draw on their extensive knowledge and expertise to ensure our travel partners and guests experience the best the world has to offer.

As we continue to show you the world, it’s our history, our unwavering values, and our dynamic team of employees who pave the way.

Dan sullivan

Dan Sullivan CEO of Collette

Dan has over 45 years in the travel industry, and was a driving force in taking Collette from a regional tour operator to a global company and an industry leader. Dan manages the corporate team and provides the strategic vision for the company – and he still remains active in every aspect of the business, including tour guiding, product development, sales, and marketing.

Dan is a member of the United States Tour Operators Association (USTOA) and the Committee Encouraging Corporate Philanthropy (CECP). He chairs the Collette Foundation board, Collette's global nonprofit aimed at giving children in our global communities opportunities to thrive through hunger and education initiatives. He sits on the Charitable Foundation board for Bristol County Savings Bank; is the former Chairman for Tourism Cares; serves as Co-Chairman of the Pawtucket Foundation, an organization committed to the continued economic development of Pawtucket, Rhode Island, Collette's home city; and served on the Fairfield University Centre for Faith and Public Life board since 2005. An engaged supporter of nonprofit causes including the St. Jude Children's Research Hospital, Hospice, Hasbro Children's Hospital and Amos House, he was inducted into the Tourism Hall of Fame for his contributions to the community, through philanthropic endeavors and significant contributions to the advancement of responsible tourism. He’s a graduate of Fairfield University with a degree in marketing as well as Harvard Business School's Executive Owner/President Management program.

Dan loves Springsteen, travelling the world and relaxing at home with family, including his 8 grandchildren.

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Jaclyn Leibl Cote

Jaclyn Leibl-Cote President

Jaclyn manages Collette’s day-to-day operations, working with our global offices, teams on the road and all over the company. She collabourates with the strategic leadership and executive teams to drive Collette’s growth. She directly oversees product development and tour management operations; and works closely with the sales and marketing teams. Jaclyn started with Collette in 2005 and has held numerous positions within the company. Jaclyn spent many years designing product and managing tours in regions including the United States and Australia. She has also guided tours and worked in the customer care centre as an inside sales representative. She holds a Bachelor of Arts degree from the University of Rhode Island and an MBA from Babson College.

Jaclyn is an avid supporter of many nonprofit organizations and holds positions on different boards. She loves travelling and if she had to pick a favourite destination it would probably be New Zealand, a hidden gem with beautiful scenery and great people. Her favourite role in life is mother to three wonderful children – twin boys and a little girl. She enjoys taking trips with her family, bringing her two greatest passions together.

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Robert Colucci

Bob Colucci Executive Vice President & Chief Financial Officer

As Executive Vice President and Chief Financial Officer, Bob has provided financial leadership for nearly 20 years since joining Collette in 1999 as Controller. Before coming to Collette, Bob held senior financial leadership roles at Cookson Electronics, was CFO at Daly & Wolcott, and Controller at the Providence Journal Company. Bob began his financial career at KPMG in 1989.  He earned a Bachelor’s Degree in Accounting from Providence College, and completed his MBA in Business Administration from Bryant University.

In addition to travel, Bob enjoys playing golf and skiing. He is an active member in the community and serves on the board for Fellowship Health Resources and the finance committee of Tourism Cares.

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Rachelle Handfeld

Rachelle Handfield Executive Vice President of Human Resources

As Executive Vice President of Human Resources, Rachelle is responsible for all of the HR functions to include recruitment and staffing, internal communications, engagement, learning and development, organizational effectiveness, benefits, compensation, wellness and employee relations. Rachelle joined Collette in 2014 and has transformed the function, now acting as a partner to the business. In 2017, her team was honoured with a Silver Stevie award in the “HR Department of the Year” category from the American Business Awards, and in 2018, Rachelle was honoured with a C-Suite Award from the Providence Business News. She earned a Bachelor's degree in Business Management and a Master's degree in Human Resources from Villanova University. She has also completed executive development programs such as the Advanced Leader Program at Babson, and the Executive Leader Program at Harvard Business School in Boston, MA.

In addition to travelling, Rachelle enjoys spending time with her husband and two boys. She actively volunteers in her faith community and currently serves on the board of the Pawtucket Boys & Girls Club. Rachelle also has a passion for learning and education and is often a guest lecturer at Johnson & Wales University.

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Paula Twidale

Paula Twidale Executive Vice President

Paula, formerly from Eastern Airlines, joined Collette in 1992 and serves as Executive Vice President. She is responsible for industry and government relations, risk governance, guest services and air operations. She possesses diverse experience in negotiation, operations, sales and service, which adds to shaping the strategic direction of the company.

As an industry leader, Paula was nominated five times as one of the most powerful women in travel by Travel Agent Magazine and was the first woman Chairman of The United States Tour Operators Association, in that organization’s 44 year history. She earned a B.A. in Sociology, Certification in Gerontology and completed the Executive Leadership Programs for innovation and strategy, competitive operations and customer service performance at the Harvard Business School.

In the community, Paula is an active volunteer of Tourism Cares, supports breast cancer awareness, serves the R.I. Chapter of St. Jude Children's Hospital and is a Board Trustee for Rhode Island Public Expenditure Council, a non-partisan group that provides research aimed at improving state and local government.

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