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Reviews Of Shades of Ireland

Shades of Ireland

From $2,609 pp*

10 Days • 13 Meals

  • Poor pre-arrival planning

    • Service
      4star
      Overall, very good. Began with a problem. Collette travel booked us into the hotel in Dublin arriving at the hotel by 5 AM. No rooms available. The streets were uninhibited and it was raining. Had to wait in the hotel lobby until 10 AM for a available room. Tried reaching the Collette Tour manager but no one at the desk knew of his assistance. Once he was identified, he talked to the desk and was told it was a priority..... this was at 6 AM. Nothing happened until 10 AM. We blame Collette Travel for not booking us into a flight time that would have got us arriving around the 9-10 AM which other Collette travelers come into the hotel at that time.
    • Tour
      4star
      Our Tour Manager was very nice but was found to argue with guests and appeared to be very disorganized. As the trip continued, he improved and his communication of daily events or upcoming events was better.

    Thank you for traveling with Collette to Ireland. A member of the Guest Relations Team will be reaching out to discuss your feedback.

    Collette Support
    • Service
      5star
      We received first class service from the minute we worked with our local agent tp the end of our trip. Everyone that worked with us did so very professionally. The vendors that your agency worked with were first class as well.
    • Tour
      5star
      The tour was well organized and well thought out. Being able to see the beautiful country side without driving and navigating was invaluable.
  • First class just too fast!

    • Service
      3star
      Tour guide Jackie was fabulous! Super friendly, knowledgeable and efficient. Office staff was also friendly and efficient.
    • Tour
      3star
      Loved the towns of Kilkenny and Kilarney the most. I just wish we could have spent more time there. The tour needs to be longer or tweaked. Spent too much time in Derry and would have much rather had more time in Kilkenny and Kilarney. Should skip Waterford all together or make it an add on option for those interested. if you aren't into crystal Waterford doesn't offer much else. Only had 1 hour and 45 mins. in Kilkenny and also didn't have enough time at the Blarney Castle to actually go up into the castle. The tour schedule is just too tight and you are in and out of too many hotels.

    Thank you for traveling with Collette to Ireland. Your feedback has been forwarded to the Product Development Team so that they can review your comments on the timing and pacing of the itinerary. This feedback will be used to enhance this tour for our future guests.

    Collette Support

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