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Enjoy a refined take on the art of group travel.
Experience true adventures on these Collette small group tours.
Set out on an inspiring journey on these faith-based travel experiences.
Explore the world's most beautiful waterways.
Come to know your destination during a single-hotel stay.
Your Tour at a Glance
Stay
Meals
Tour Activity Level
The activity level for this tour:
1
2
3
4
5
You’re a leisurely traveller. You like to discover the energy of a new place, but typically take it easy. You can handle at least one flight of stairs, board a coach, and walk for 15-30 minutes at a time with little difficulty.
You like a balanced approach to travel. You feel confident walking at least 30-45 minutes at a time over a variety of terrains – from cobblestones streets to easy straightaways to a couple hills or flights of stairs. You’re comfortable walking a few city blocks at a time, but need some time to unwind and relax.
You’re an on-the-go traveller. You don’t want to miss a thing, so walking and standing for longer periods of time (1-2 hours) isn’t a big deal. You can navigate hills and uneven ground, climb into various modes of transportation (tuk-tuk, cable car, zodiac, etc.), and could possibly anticipate changes in elevation. You can expect some longer days balanced with free time to recharge or set out on your own adventure.
You’re ready to seize the day, whatever it may bring. You lead an active life at home (walking, biking, and hiking are things you may enjoy) and few thousand steps a day isn’t out of the norm. You can handle longer walking tours (more than 90 minutes), traversing dusty or uneven terrain, standing for periods of time, varying altitudes and temperatures, and don’t mind being on the go with some early starts, late-night experiences, and full days. Unfortunately, this level is not appropriate for individuals who use wheelchairs or walkers.
This tour is very active, requiring participants to be physically fit to fully enjoy all the experiences. This itinerary has more strenuous activities which may include such things as: extensive walking tours, transfers over uneven and dusty terrain, high altitudes, early morning departures, late night activities, or extreme temperatures. All conditions do not apply to all days, so please read the itinerary carefully and speak to one of our travel counsellors to determine if this tour is right for you. We recommend this program to individuals who are physically fit. Unfortunately, this tour is not appropriate for individuals who use either walkers or wheelchairs. If this trip is not ideally suited for you, our travel counsellors can help determine the perfect trip for you.
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See Our Collette Travelers on Tour
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Traveller Reviews
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I really enjoyed the second tour manager that had to take her place.
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Service
When I arrived in Italy I had Stefania Boccucci as our tour manager. I have traveled to Europe and other countries with tour managers several times. And I have to say Stefania was the worst tour guide I have ever had. The way she talked to several of us and rolling her eyes and giving the sign of the cross and praying was the last straw for me when I seen her do it. Sure she will say she never did this; but I know what I saw it and I know who she did this to; without them even knowing her behavior. I will never recommend going to Italy if Stefania is the tour guide. -
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At time I want to make this survey short and to the point on how I felt about Stefania as our tour manager in Italy.
Thank you for traveling with Collette on our Discover the Italian Vistas tour. We're very sorry to hear you were disappointed with the performance of your tour manager. Your comments will be reviewed by her Team Leader in the Tour Management department so that the overall touring experience for our guests can be improved.
Collette Support -
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I enjoyed the tour. My issue was with the rooms we stayed in. Only one of the five places we stayed I would recommend. The other four rooms had serious issues. One room actually smelled horrible. Our tour guide was excellent. I learned so much on this trip.
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Loved the tour! The hotels are a whole different story. The rooms were inexcusable.
Thank you for traveling with Collette on our Italian Vistas tour. We're sorry to hear you were disappointed with the hotel rooms on tour. A member of the Guest Relations Team will be reaching out to discuss your feedback.
Collette Support -
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Our tour manager was well prepared plus got to know names of all the tour participants. The tour included extra sites like a cameo factory, leather factory and more. When the Isle of Capri was inaccessible, an alternate site was quickly arranged which was very interesting. The tour is a good overall introduction to Italy. -
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The hotels were comfortable and memorable. The last hotel at Stressa is an elegant, friendly, comfortable hotel. Gondola Ride in Venice was a highlight. Pompeii is definitely memorable. Amalfi Coast is beautiful. Each place has its favorite. The Tuscan Lunch, another highlight.
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Will not travel on Collette again.
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Better tour director. Not very organized. Had to walk a long distance at airport to bus and arrived Venice and walked another long distance in driving rain storm. We knew in advance storm moving in. Collette is cheaper, but have travel several times previously on Tauck and will continue to in future. -
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Met some very nice people on tour.u
Thank you for traveling with Collette on our Discover the Italian Vistas tour. We're very sorry to hear you experienced issues on tour. A member of the Guest Relations Team will be reaching out to discuss your feedback
Collette Support -
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Information on tour very poor. Poor communication between tour participants and guide. No assigned/rotation of bus seating. Were not allowed to follow the tour schedule spending as much time as it stated in places like Verona, Italy.
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Vatican. We had a good guide. Verona, loved this place, didn't get to spend much time here. Liked Switzerland.
Thank you for traveling with Collette on our Discover the Italian Vistas tour. We're very sorry to hear you experienced issues on tour. Your feedback will be reviewed by a supervisor in the Tour Management department so that the overall touring experience for our guests can be improved.
Collette Support -
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A beautiful tour
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Everything was very well organized, the guides excellent, and the hotels were all well situated and quite lovely.
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Pompeii was fabulous! Unbelievable tour - so much history and so much to see. I also loved the Tuscan wine lunch - it was a memorable experience.
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Kathleen tried to make things right. This included when a couple had to leave the tour after three days because of a family emergency al the way to the flooding in Venicer
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I loved the Sorrento coast.
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I learned so much about the history of Italy and its place in the world. And, all the beautiful buildings and art.
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I loved seeing all the buildings and art. Truly memorable. The gondola ride, St. Peter's Basilica, Sorrento, the isle of Capri, the glass blowing, watching a person carve a cameo, and experiencing having a true Italian meal. Oh, the leaning tower of Pisa, the coliseum , and pompeii.
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praise to our tour director, who was knowledgeable and kept us laughing.
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value for the trip overall, unforgettable and as a couple we both were satisfied
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lived up to the expectations, as a mature couple we could not have imagined traveling to so many locations without hassle for food and accommodations. RECOMMENDED
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Heather prepared us for the next days’ activities so we knew what to expect with shoes, back packs, etc.
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There were so many memorable experiences, I can’t possibly pick just one! Pompeii was informative; Rome was enchanting and has so much history; Capri was quaint; Florence has great architecture; Venice was so amazing with the Gondola ride!
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Our initial tour manager was Stefania Boccucci. She was so hard to understand. Our first meeting at hotel only those sitting close to her could hear her. When I told her we couldn't hear her, she repeated a few things but with a bad attitude, acting as if we weren't paying attention. It was apparent she wasn't happy working with older people. On one ferry ride a lady and I rode on the upper deck. When we landed, she came up and "yelled" at us to get off the ferry. We were just waiting for the bulk of the passengers to go down. When my friend told her to not talk like that to us again, Stefania just mocked us. At one point I asked her something and her response was "if you're going to act like children, then I'm going to treat you like children". She mistook what I said but never-the-less, that was an improper response. She hurt her ankle so was replaced the second week - thank goodness. There are things that happened to others but that's up to them to tell you. You are a good company, don't let her represent you.
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Took an upgrade for Stressa hotel, to get lake view room. Perhaps we should be told it will be dark when we get there and dark when we return the next day. Not worth the $200. Felt ripped off.
Thank you for traveling with Collette on our Italian Vistas tour. We're very sorry to hear about the issues you experienced with your tour manager and with the lake view upgrade. Your feedback will be reviewed by the Director of Tour Management and with our Client Care Center Team so that the overall touring experience for our guests can be improved.
Collette Support -
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Loved the itinerary filled with the best city highlights, shopping opportunities, dining experiences, and fun. Especially enjoyed time to explore on our own. The food was fabulous and perfectly balanced with the level of physical activity. Massimo was the absolute best tour manager.
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The sightseeing and tours were extremely well planned, informative, and memorable.
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I would purchase again from Collette. Please recognize the fact that the guide-Sergio Lennuzzo- was excellent and should be credited with much of the success of the tour.
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The Guide and driver were terrific at keeping us on schedule and yet accommodating special needs. We visited all the places advertised and received detailed info about each place we visited while experiencing the visit. We also received prep info and follow up info.
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If you have never been to Italy--this is the right tour.
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Excellent service in all respects--leader of tour was superb (Heather---as were the various guides we had at various sites); hotels wonderful, sites all that was promised. Brought home some wonderful items (e.g. tray with inlaid wood-based picture of a rooster) that will serve as just one great reminder of this trip.
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ROME-- seeing the great Roman architectural achievements up close! Pompeii and Mt. Vesuvius....heh I am a geologist with a degree in archeology, what could top this site?
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Great places and first class accommodations. Wonderful guides at every site
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Our Italian Vistas tour was so much fun and we learned so much. The sites are gorgeous but the tour guides helped us really have knowledge of the background and history of the sites. The food and accommodations were grear!
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Rome has so many beautiful and unusual places. Pisa was a surprising joy to see!
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Italian Vistas was a wonderful, comprehensive tour if Italy.
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Very nice tour that covered most of the cities and areas we wanted to see. Our tour manager, Sergio, was excellent and very knowledgeable.
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Capri was so beautiful! I think Capri and Florence were my favorite places!
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Good trip - poor Colette guide!
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A good tour company provides the people with a good tour guide which the people coming from the US can understand... and one who is willing to share interesting facts about the area you are traveling through. Our tour guide spoke with such a heavy accent that we did not understand her many times! She also did not make any extra effort to share information with us as we traveled throughout Italy...fortunately we had very good step on local guides. 41 people on a tour is also to many... it would of been nice to have just the 25 which was what our group was... but they added 16 more to our group once we got to Italy.
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Rome was very interesting and our hotel was in a great location!
Thank you for traveling with Collette on our Discover the Italian Vistas tour. We're very sorry to hear you were disappointed with the performance of your tour guide. Your comments will be reviewed by her Team Leader so that the overall touring experience for our guests can be improved.
Collette Support -
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Very nice trip except we had a poor tour guide!
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The trip was very nice, the hotels were excellent, included meals were very good. There were some times when we would of liked more time at certain areas. The unfortunate part was we had a very poor tour guide!
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Pompeii was so interesting!
Thank you for traveling with Collette on our Discover the Italian Vistas tour. We're very sorry to hear you were disappointed with the performance of your tour guide. Your comments will be reviewed by her Team Leader so that the overall touring experience for our guests can be improved.
Collette Support -
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Optional Tours
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Service
The service and tour were well thought out. We covered all the interesting points in Italy.
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Tour
The Rome by Night Tour dinner with the tenors was a lot of fun. The Tour of Rome at Night afterwards was a disappointment since there were not many lights to see. Just a suggestion: our tour manager had some difficulty with the English language and it would have been helpful if she handed out written papers with the dinner options on them.
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Great trip!
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Our tour bus transportation and driver were excellent. Our tour manager and local guides were also excellent. I would NOT give the Limo service in the Rome Airport a high mark. They were difficult to find at the airport since they were back behind 3-4 rows of other drivers. We could not find him until a baggage clerk saw our Collette tags and showed us where he was standing in the back. Then we had to carry all of our luggage .9 of a mile to the limo. There were a lot of elderly people who had to carry all their luggage and walk far. I spoke with several people on our trip and they all had the same experience. I would use another company in the future.
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All of the highlights of Italy were included in the tour.. The optional tours were good too.
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Overall planning on stops excellent. We saw all major cities and tourists spots. A lot packed into the time.
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Enjoyed Pompeii and wished we would of had more time there. Rome was wonderful but needed more time.
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Our tour guide was wonderful!
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Their expertise on the local sites was invaluable.
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Lunch at the winery in Tuscany
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Great experience with our 2nd Collette trip. Lots of wonderful memories from Italy that we'll share as we recommend Collette to others.
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Our excellent tour guide Heather helped make this such a wonderful journey by sharing many insights & details about Italy that you just can't get from a guidebook. With her help we could appreciate the small things - wonderful meals, beautiful sights, & fun new friends.
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Took 41 people on a bus to Italy
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Excellent for having 41 of us variety of ages Always on time always meals as planned always having our tickets to Vatican..museums etc. Though timing was rushed... a lot.
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Venice and stressa finally got to relax Though I gave 5 ... this tour was not for anyone who wants to relax for a day.
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Best tour ever
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Tour manager was outstanding. Great job. Hotels far exceeded expectations. Great bus driver. Places visited on the tour were very interesting.
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Sunday lunch and wine tasting at a family winery. Wine and food was very good and each member of the family made us feel as part of their family.
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Little to much shopping time. But had great toR.
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Overall good but was not aware how many people at all the sites which took away from the experience some.
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Seeing things in person that you have seen in books or TV and it was done 2,000 years ago.
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Excellent accommodations, good tour pace, knowledgeable local guides, outstanding tour manager: Heather. Villamaino.
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Already answered in earlier survey
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You will be take.care of like Royality
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Excellent service from tour guide to driver to luggage deliveries to availability of tickets to destinations. Breakfast always available, even extra wine or special meal requests. Their service was amazing!
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Exceptional all a round, but just a little fast paced for us. The amount of free time in the very very crowded areas was a little too long.
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Classic Italy! What a trip!
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Magnificent! We reviewed trips online and in the brochure. I called Collette to make the reservations and they answered every question. We loved the pick up and return limo to the airports and back home. One the trip, he experienced drivers placed safety first. They got us where we needed to go! The local guides were knowledgeable and entertaining. We loved them. Last but not least the experienced and knowledgeable tour manager. Wow!! Denise was organized and informative. We didn't have a wasted moment to each destination with commentary on the countryside and upcoming cities and what to expect. We cannot thank Collette enough for having experts in every field. We are looking forward to traveling with Collette again. Thank you!
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There were many cites and sights to see. We wanted a tour! This may be a once in a lifetime vacation and we saw it all. Rome had an endless history to explore and Florence was beautiful. Walking Venice was so different than I thought it would be with it's narrow streets and bridges. Pompeii was excellent. TStresa was breathtaking and the hotel was excellent.
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Grateful for the long anticipated experience
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Very good hotels with good, central locations. Excellent driver & guide. Beautiful bus. Chose this trip for the itinerary and pace with a minimum of 2-night hotel stays.
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Too many to list. But you are not asking for the negatives. I would say the overall dirty environment in historic Rome was a disappointment. Walking throughout the trip could be hazardous. The time in the Sistine Chapel was so uncomfortable. I did not feel that the space was safe for tourists in case of a fire or panic. Too many people were crowded into the space and there was only one small exit open for people. That situation is dangerous and should not be allowed.
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Fantastic
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My husband & I enjoyed our Italy trip. All the hotels were great, except for the hotel in Florence, the room was very small. The others were 5 star, we really enjoyed The Regina Palace in Stresa. We had the best tour guide, Giuseppe Donato and great bus driver too.
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Since this was our first trip to Italy, they all were memorable experiences if I had to rate favorites it would be Amalfi Coast, Venice & Stresa
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Group was to large for the condition surrounding the areas that we were at.
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The organisation was done well . The group was to large for this kind of condition. There are so many people there at the same time .
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To many people in this tour..Smaller group would have been better.
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Exceeded our Expectations!!
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This was our first Collette tour, and it exceeded our expectations! We wanted a comprehensive tour of Italy, and that is what was delivered. Our tour guide, Sergio, was excellent! He was a wealth of knowledge, interesting, sense of humor, and kept the large group of 42 informed and on time. The tour bus was comfortable with reclining seats, foot rest, and a bathroom. Our bus driver, Antonio was excellent; he was friendly, great driver, and even provided water and candy. Our local guides were all excellent, especially Fidora in Rome. The Hotels we stayed at were all clean, comfortable, and in the best locations. The extra excursions we paid for (Vatican tour, Opera night, Gondola ride) were all well worth the additional charge. Our included meals were all outstanding. Finally, the door to door service was such an added benefit for us. We had the time of our lives, and we can't wait to plan another trip! Thanks!
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We experienced so many beautiful, amazing places, it's hard to choose a favorite; almost like being asked to name your favorite child! Rome and Florence were a history and art lovers paradise. The natural beauty of Sorrento and Capri were amazing, and Venice was a uniquely beautiful city that I fell in love with. Our Gondola ride was one of my favorite experiences!
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Awesome trip! Collette did a great job! Sergio was an excellent guide!
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Sergio was a great tour guide! Collette was very organized!
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All stops were well planned an excellent!
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Our tour manager was the best! He was well organized, fun and so well informed about the history of each place we saw. He made the trip interesting and a lot of fun as well
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I can’t possibly choose a favorite it was all somgood
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Great tours. The group was great, but too large, 45 people made it hard at times to experience some sites. For example, stopping at a gift shop with 30 minutes and maneuvering around our group plus regular tourists did not allow time to move or ask salespeople questions. At times tours were rushed to fit in everything planned for the day, especially with the large group. But overall, very pleased with the tours, food, and accommodations.
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Loved St Peter's, and all the northern cities.
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PERFECT
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Tour Manager, Denise Emens, was very organized, knew her surroundings, and kept everyone on pace. Her knowledge of Italy was phenomenal and she shared so much with us. The local tour guides were second to none! Passionate about their cities with firsthand knowledge.
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Very active tour! With so many stops along the way it gave me everything I had dreamed of in Italy. Next time I will narrow it down to a couple of cities. Stress was soo relaxing at the end of the tour. The entire trip was memorable so I can’t say that there was a “favorite.
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A wonderful experience
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Italian Vistas included several famous cities and the tours both included and optional gave us a great overview. Our tour ma anger was a big part of it. He was organized and efficient. He made sure everyone was accounted for st every location and that was difficult. Some people just got the time wrong and one particular person was always late. Our manager, Frederick Alvarez was a very patient man! I tho k his expertise made the trip as successful as it was.
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We had been to Rome on our own and were not able to see inside the Colosseum or see the Sistine Chapel. This tour gave us those opportunities. This is why we took this tour but there was so much more we discovered.
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The tour was good some days were too long on the bus.
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Great tour manager, he was excellent. The tour some days was too long on the bus. The hotel in Rome could be better, location of the hotel was good but accomdations were lacking.
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We got to see everything as advertised. Some days bus tour was too long...food was just average as were hotels
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Our tour manager, Fredrico Alvarez , was so much fun and informative along the trip to Italy. He and the bus driver Adreano, made the trip worth while. The hotels were great and the bus transportation was good also. The cities we visited were stunningly beautiful! I loved the trip and now want to go back to see more of Italy. Thanks Collette for a great experience.
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The site seeing, shopping, dining and Italian wine.
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They did everything well from start to finish. Tour Manager, Giuseppe Donato, was the best I've had of my 6 Collette tours. Hotels were superb, as was the food. Tours and excursions perfectly planned and executed. Not one complaint. I absolutely tell everyone about Collette and the great tours and personal attention devoted to all.
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Loved Sorrento and Venice. Spent out anniversary and birthday in those two cites, respectively.
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I loved my trip
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Great hotels, good locations. Good local guides, some excellent. Wonderful tour manager and driver.
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Tour excursions were fun. I did not purchase the gondola ride in Venice, but was able to walk around and do it privately at a fraction of the cost. I see the value in offering it to the group to accommodate travelers who need assistance. I really loved it all.
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The coordination of the tour was great to be able to see everything we saw. Denise kept us on point and on schedule. What I did not appreciate was the nickle and diming of the local tour guides for tips and then additional tips for the tour manager and the bus driver. What the bus driver did and our tour manager did, is what I would expect their roles to have done. If I want to tip for exceptional service, I would have done do. But for a trip costing $4000 per person already, the additional tips were unnecessary. If it is an “expectation” build it into the trip cost. I shouldn’t have to keep digging into my pocket for my vacation.
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See the comments for the overall tour experience.
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Great Tour Manager Salvatore Uccello. he took care of us daily and introduced us to a very experienced local guide at each destination. We enjoyed delicious food, beautiful Hotels fantastic historic sights. . We needed an organized trip since we were a party of twelve. All breakfasts were included and a few dinners so we had the freedom on the other evenings to search on Yelp for restaurants with great reviews and we were pleased with all of our choices. We will definitely book another trip with Collette. We loved our Italian Vistas itinerary and the fun people we met.
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Great itinerary exceptional tour
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Savio and Adriano are the best!
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Savio and Adriano are the best!!
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Savio and Adriano are the best!!
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Sign up ASAP!!!
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Great tour manager, good selection of hotel locations, knowledgeable local guides, excellent tour itinerary, good restaurants and wonderful extra side trips. I highly recommend the Italian Vistas tour to everyone.
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The Vatican,Sistine Chapel, Venice, Stresa, Pompeii, Sorrento, Tuscan Feast, dinner & Opera was a great evening, vacationing with a great group of 42 people.
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I spent too much money on cab rides to get anywhere in two of the cities.
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I was told I would not have to wait for other people at the airport but we waited forever for two couples who never showed up. Hotels in Rome and Florence were outside city nowhere near anything. I paid extra for a special room at last hotel. Hotel got no notification from Collette so no special room.
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Collette has yet to let me know if I am getting a refund for special room I paid for and did not receive Two hotels were far away from everything including ping shops and restaurants
Thank you for traveling with Collette to Italy. We're very sorry for the issues you experienced on tour. According to our notes we are reviewing a refund for your downgraded room in Stresa. A member of the Guest Relations Team will be reaching out with an update shortly.
Collette Support -
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This tour was wonderful...well organized with excellent local our guides and our tour director.
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Excellent itinerary...tour guides.
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First rate. Tour guide Pilar was the best, attending to all our wants and needs and providing us with an advanced itinerary each evening. A good tour guide makes all the difference on a trip and I can’t imagine having a better one!
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Italian Vistas tours the best cites for history, art, food and beautiful scenery. Loved something different about each placed visited! The Vatican was breathtaking!
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This is a great trip! Most trips don't go to Pisa, so glad this one did!
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I have taken five overseas trips with Collette. The Italian Vistas trip was great! Pilar, our tour guide, was excellent! She was knowledgeable, friendly, helpful, had a good sense of humor, and an all around great guide. She went above and beyond what was expected of her, for example, she showed us how to get to Trevi Fountain and the Spanish Steps, which were not included (should be!). I would definitely recommend this trip.
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The hotels were great except for the bath/shower experiences. The tubs are very hard to get into and out of, and often very slippery-dangerous! I would recommend the choice of showers only for any European tour. There are so many favorites, one of the most memorable experiences was seeing the Tower of Pisa. I wish we would have had more time there so we could have gone into the Tower. The Vatican, David, Pompeii, Venice, and the dinners are some of the other highlights. It was also neat to spend a day in Switzerland. This was a wonderful tour with an excellent tour guide and an excellent bus driver!!
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Great Italian tour!
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Choosing a tour was a breeze as well as adding optional experiences. We will definitely tour with Collette in the future.
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Loved the history of Pompeii. Too many great spots to choose an absolute favorite though.
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From start to finish, the whole experience was flawless. The friendly folk on the telephone were most helpful in getting the tour booked, taking the time to find the right flights and connections, explaining different airline rules, etc. The tour manager we had on the tour itself was great. She provided accurate and educational information, managed the whole group so we were where we were supposed to be at any given time, all with a friendly smile and attitude.
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It's difficult to decide which of so many would be my favorite memorable experience, they were all wonderful. The tour was very well organized, touching on all the spots in Italy that I wanted to see. If pressed, I would choose the day trip to the Isle of Capri as a highlight.
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Professional
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I booked direct and they could not have been more helpful
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A great tour of Italy. Well planned and excellent guides
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Ultimate vacation
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Italian Vistas is a nice itinerary because you get to see all the famous destinations in Italy in one trip. In 13 days, we visited Rome, Vatican City, Pompei, Sorrento Coast, Capri, wine tasting in Tuscany, Florence, Venice, Pisa, Verona, Lago Maggiore, Lucarno, Switzerland and ended in Milan. The hotels were located within walking distance of popular sights. The restaurants chosen by Collette were decent. Transportation was comfortable and stress free.
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The tour was great. Despite having 45 people in the tour group, all of our personalities meshed well. The tour manager was experienced and knew how to maintain control and quickly fixed any issues that popped up.
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We had Daniel as our tour guide and he was wonderful- went far above my expectations. He made us all feel like he was there just for us when there were 45 in the group that he was taking care of!
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I loved the gondola ride- it was on my bucket list! and seeing Pompeii- the actual site! and Pisa, the leaning tower and of course Rome with so many sites!
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Excellent tour guide. Well-organized itinerary.
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Memorable vacation to Italy.
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Exceeded my Expectation!!!!!
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I would definetly recommend Collette Tours to friends and family. I will also be taking another Collette Tour soon. Daniel was the best tour manager we could have had. He made our experience the best ever. Our coach driver Guan Carlo made me feel so safe even on those scarry Italian roads. They were the best. All the local guides could not have been better. They were so passionate about their county. As a full blooded Italian it was the best ever. Both my parents were from Italy. My heretidge is there and Daniel made it better than I could have imagined. As I tell everyone......the trip exceeded my expectations. Thank you, Phyllis
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I must admit I loved Florence. But Chistiano who was our Rome guide was unbelievable. He was so passionate and could answer any question we had.
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This is the 6th time we have traveled with Collette. It was as we expected. The tour was INCREDIBLE!!! Loved every minute of it.
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I can't begin to say what was the best! It was all incredible!!
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Great experiences
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We have enjoyed both trips taken with Collette. Very knowledge tour managers. The hotels they choose are were above expectations.
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Rome was so interesting with such amazing history but the crowds were difficult, would be worse for those who do not walk well or quickly. Florence was favorite area, the Duomo is spectacular and the Tuscan monastery tour and then feast was awesome.
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Italian Vistas tour is tops!
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Our tour manager Alexa was outstanding. She was professional and endearing while keeping our large group on track on this fast paced tour. We saw and learned so much as we were immersed in all the best of Italy. This is my fifth tour with Collette and the Italian Vistas ranks among the top. Looking forward to my next Collette tour!
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Loved Capri, Venice, and Sorrento.
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Responsive to questions
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Florence was amazing. Would have liked to spend more time in Florence, there is so much to see. No time to go into Domo. Hotel in Venice was not the best. Could not open 2 suitcases in the room. Water leaked from bathtub out onto the carpet in the room. Hotel in Milan was not near restaurants. Mattia, our tour guide, was wonderful. I cannot say enough good things about him. He went above and beyond everyday. He is a GEM!!!!!!
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Bus was inadequate for touring and tour leaders spoke very poor english.
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The bus had no usable bathroom with long times between stops. No enough free time to sightsee. The local tour leaders were very hard to understand.
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Locations visited were well chosen
Thank you for traveling with Collette to Italy. Your feedback will be reviewed by the Logistics and Product Design Teams in order to improve the overall touring experience for our guests.
Collette Support -
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First Class
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Service
This was a marvelous trip! Hotels were always top notch! Tour guide very knowledgeable and friendly! We felt like he was a long time friend after 11 days together! Excursions were educational and well timed! Local tour guides extremely knowledgeable! Everyone was courteous and considerate! I highly recommend this trip!
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I loved Pompei! I’ve heard about this tragedy my whole life and to get to see it in person was phenomenal!
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A Great Trip with an Outstanding Tour Manager
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Our tour dates were April 6 - 21, 2019. The tour manager, Daniel Boghen, was outstanding. He saw to it that all of the guides were on time and transfers took place seamlessly. All of the local guides demonstrated a thorough understanding of their tour and took advantage deviations of the standard tour to add to the experience. While the bus ride from Sorrento to Florence was long, Daniel pointed out sights of interest as we went along to keep the ride interesting for those who were not napping. The accommodations were very good and only got better as the tour went on.
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The sights were well curated.
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Very well organized....great overview of Italy...great guides. Very happy with our trip
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Stressa.....Florence....Capri....monastery ... Vineyard
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Our trip was everything we hoped for and more. The schedule was made so everyone could make full advantage of every day. The meals were great and the hotels were also fine. A lack of air conditioning required an adjustment for us Americans but were otherwise fine. All the transfers were made on time. The bus was clean and the bus driver was great also, keeping everyone safe. All of the tour guides were fantastic, especially Christian at the Vatican in Rome. He was extremely knowledgeable. Having scheduled times to visit most of the larger venues maximized our time and eliminated waiting in lines. We loved every city, museum, special site, and experience we had. It was simply marvelous. The best for last. Paolo Santioli was our Tour Manager from Rome to Stresa and was absolutely perfect. He kept everyone informed and on time and "Mama Mia", he displayed a great knowledge of Italy and had a wonderful sense of humor. Paolo should receive special recognition for all he did for us. We will highly recommend Collette to our friends and family and will consider them again when planning our next big trip. Steve Martin Tucson, AZ
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Too many to name just one. We loved Rome, the Vatican, the Colosseum, the Catacombs, Dinner with the Tenors, Florence, Pompeii, Pisa, Sorrento, seeing Mt. Vesuvius, Capri and Ana Capri, Sorrento, Stresa, Venice, and Milan. They were all very special places to visit. We also enjoyed the Tuscan Feast, Gondola Ride in Venice, the Glass Factory in Murano, the Monastery, all inclusions and extras.
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The places we visited were good examples of Italy, but I thought in Rome we should have gone into the Forum because it is such a part of the history of Rome.
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Good places to visit, but should have visited the Roman Forum.
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The tour in itself was great, Marta was the best I have ever had and this was my third or fourth tour with your company. The only problem was the transport, we left at 8 oclock with a two hour layover in San Francisco to LA where we had another three hour layover before we left for Rome. I took a nother tour where we left from S.F direct to Rome. We were all basically seniors so were so tired by the time we reached Rome it took several days to be able to enjoy the tour!
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It would be very hard to pick one thing to say I enjoyed the most. I loved the shear beauty of all the buildings and the beauty of the Vatican. Very crowded, which I expected but not the extent since this is off season.
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Dream vacation
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Service
Everything about the trip to Italy was extremely well planned and executed. Our tour guide was fabulous! We could never have experienced as much as we did on our own. It was nice to go on a vacation and be taken care of so well. All we had to worry about was who we wanted to buy souvenirs for. Even that was covered with numerous suggestions! I have told all my friends about Collette after returning from both trips I've made with them.
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too many to enumerate - everything was outstanding
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Best Trip Ever
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The in-country optional tours were enjoyable and worth the money. Sergio, the tour guide, was exceptional.
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Venice was my favorite place. Touring Pompeii offered new insights into history.
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Magnificent Tour
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A very well organized tour. Wonderful hotels and tour guides and bus driver. We were treated with kindness and care.
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The head tour guide Daniel was outstanding. The tour bus driver Nino was ever so good. The hotels and meals were 5 star. It was so organized. It was fun and adventurous. Every experience was memorable.
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Long bus ride on freeway could have gone on intersting side roads
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Took us to 6 places to sell us bogus goods, cameos, glass, wood inlays , fake winery , gold ? Going to these places was boring and took time we could have been seeing interesting places. Leather - they make purses from left over leather from Michael Kohrs Very Italian It
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memorable experience getting home after the plane trip from hell! 3 plane changes 2 hours in Charles De Gaulle hade to run almost missed flight Very bad planning on your part
Thank you for contacting us again regarding your tour to Italy. Your feedback will be reviewed by the Product Design and Air team's in order to enhance the overall touring experience for our guests.
Collette Support -
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I got sick on the trip and our tour director Sergio did a fabulous job looking after me. The hotels were top drawer. the bus driver and luggage handlers could not have been better. Yes, I would book with Collette again. The only disappointment was the tours did not include admission to many churches or museums like a tour of the Roman Forum.
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Stressa and the bus trip to Switzerland.
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everything was perfectly planned!
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So much to see and I felt like we made the most of every moment. I think Pompeii was one of my favorites- I had no idea there was so much there
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Trip of a lifetime.
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Italian Vistas trip was well planned and thought out. Points of interest were great and time at venues was right. Tour bus was fantastic as was the driver, Nino. Our tour guide, Daniel, was absolutely wonderful, and a wealth of information.
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Tour was great in every respect.
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Tour guides were excellent-- so much to learn and SEE.. Food and Hotels--great locations --and good rooms too.DANIEL- was excellent----He just know so much--- Enjoyed myself -- this is an outstanding tour------Wine was preety good too. Thank for making my second trip to Italy a JOY.... Mary Ellen CARROLL---3/12-3/24/19......
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GREAT job-- you have a winning team on this tours--Somuch to see and learn/ Italy was beautifull and I saw so much of it --on 3/12--to 3/24/19..-We are telling everyone here to go with you to Italy-- thanks so much --you made my trip to Italy a true joy---
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Great trip and service and Sergio, our guide, was just wonderful. Our bus driver, Enzo keep us safe from harm and was an excellent driver!
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Everything was wonderful thanks to Sergio, who showed us a great time all through Italy!!
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Best ever!!!!
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This is one of the best trips I have done. Our tour guide, Daniel, is the very best. He knows so much and speaks several languages......Made the trip so enjoyable. Looking forward to seeing him again on another trip, of which I have picked out already!
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Best trip ever, saw so many things and days were packed with activities....
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Best ever travel
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Cannot express myself better than saying awesome. So far I’ve traveled with collette four times and been extremely happy with every aspect of my trips. Hotels, food and tours have been far better than anything I’ve done before with another well known company. Your the best by far.
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The isle of capri and Pompeii. Best tour guide ever.
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Great service. Two tour managers, Daniel and Sergio were excellent. Locations of the different hotels were very convenient. This was a go go go trip but was necessary to see everything. The best tour to see the most.
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Customer Service on the part is the tour managers
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BEST TRIP YET WITH COLLETTE
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Service
We covered a lot of ground and sites in twelve days considering that travel time was needed to get around the country of Italy. What made it so wonderful was our guide Sergio, a native Italian, who kept the bus riding time as enjoyable and informative as the time at the sites. He was so-o-o personable. The tour covered most of the noteworthy spots especially if Italy may just be a one-time trip. We loved it.
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I loved it all but especially Venice because it exceeded any preconceived notion I had of what a city of waterways would be like. Made my one expensive purchase at the Murano glass site. Of course, spending our last nights at the Regina Palace Hotel in Stresa was a nice touch....and what a hotel.
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Tour was OK, needed something to make it feel special.
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The US customer Service was very good. The tour, however, was nothing special and our airline reservations for the trip home were very bad. The optional tours were very poor, just tourist traps not even well disguised. We waisted far to much time being taken to a Fake leather factory, a fake glass blowing factory, a jewelry store and a winery that was too fake to even be disguised. Every tour should have a bit of something special, this tour did not.
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The trouble with this tour was that there were no "fun" memorable experiences. The optionals were poor, nothing special.
Thank you for traveling with Collette to Italy. Your feedback will be reviewed by the Product Design Team in order to enhance the overall touring experience for our guests.
Collette Support -
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Service
Every detail was taken care of. This was the most worry free vacation I have ever experienced!
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Tour
We saw every city we wanted to, and somee added highlights on the way!
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the hotels where great guides excellent
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the Vatican day which also could have been longer
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Hotels were very good! Stephen, our daily guide, was Excellent! Organization of whole trip was very good! Our bus driver was Excellent! Food was very good! Extra excursion, Gondola ride, was very SHORT! Barely 20 minutes! Our paddler was always shouting at the paddler in front of us and "bumping" into them. Not worth the total fee charged. The office in Milan's airport on trip back home was closed (too early) so I couldn't redeem my sales slips (about $1,000) to collect the tax refund do back to me. Plus, the connecting flight in Belgium didn't allow enough time to track down the office and collect the taxes on our items spent. NOT GOOD! Still haven't collected! Fr. David Harvey is a "great host!"
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The Italian Trip was overall Excellent outside of a few gliches!
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The trip was welled planned. The hotels were top notch. Our guide, Sergio was the best!
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Great hotels, well planned excursions and the tour guide, Sergio was the best ever!!!
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Beyond Expectations!
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Our tour guide Evan and our bus driver Raffaele were beyond expectional! The locations visited were amazing and the hotels were were wonderful.
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Tour Manager & Bus Driver!
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Collette did a top-notch job, from preparation before the trip to the end, Christina was an amazing Tour Manager,her knowledge is incredible. Our tour was so interesting and we learned so much about all the areas of Italy that we visited. The local guides were also very good and made the tours very informative. This was my first guided tour and I have recommended Collette to several people already.
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The trip was worth every penny. We visited many historical places that I never dreamed I would actually get to see. The Colisseum in Rome, Vatican City, Capri, Pompeii, Venice, Florence, and so much more.
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excellent guide - Christina Great Hotels
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gondola ride in Venice with entertainers on board
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I would do another trip with Collette any time. I would recomend them.
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we had a very good tour guide. our driver for the bus was also very good. I liked the idea of the tour bus.
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I liked our tour of Rome. the structure is awsome of the Bacillica and other mounuments. The marble statues were Magneficent
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Don’t include Capri..way too commercial and a wasted day !
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Well organized.Tour guides were knowledgeable and considerate of the tour group.Destinations were excellent saving the Isle of Capri. Capri wasted a whole day most of which was spent riding a ferry.on a return to Italy my group of 16 people agreed to ont go to Capri. More time would have been spent in Sorrento.
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Leaving Capri! Straza Rome,Venice,and Verona were great. Would have switched Capri for extended stay in Sorrento.
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Wonderful trip, excellent service and superb agent and tour guide
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They planned every detail to perfection with added extra attractions
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Wonderful tour of the Colosseum
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I took the Italian Vistas tour and it was incredible! We went everywhere and saw sooooo much. Collette provided top quality accommodations and knowledgeable, interesting and entertaining guides. Our tour manager, Tina Hyatt, went out of her way to make sure ALL had the trip of a lifetime. She went over and above with me. I wanted to see Herculaneum but it was not on the scheduled tour but she found a way to make it happen for me while the rest of the tour spent the day at Capri - she was amazing and so was Herculaneum! Time has a great personality, enthusiastic and energetic. If you are planning a trip to Italy-check our Collette! You won’t be disappointed
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It is to choose but I would have to say Pompei and Herculaneum. An overwhelming experience seeing them
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The trip of 40+ people was well organized and orchestrated by the tour guide. I was very pleased with everything that I saw and with the whole experience.
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I loved Rome as a whole...all the history was memorable.
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If you want success book with Collette
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Our tour was well-planned and conducted. The guide and driver were very accommodating. The whole tour went off without a hitch.
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I loved all of the sites, but the Isle of Capri and Stresa were exceptional.
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Would book again with Collette.
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Would recommend Collette for anyone that wants to take a worry free trip and see a good snapshot of a country. We have been on 3 Collette trips and have enjoyed them all and look forward to booking more. With them.
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Collette does it all for you.
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Very Good but becoming quite expensive
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Service
As usual the tour was very well organised and gave the snapshot of Italy we wanted. With the large number on the trip and a large number of included meals these became a bit similar and therefore monotonous and naturally the service was, at the best, slow. We will in future look for trips with smaller numbers, twenty or less. Costs have risen significantly over the last three or four years. Perhaps reducing the number of included meals or meals which form part of an optional trip would help.
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Please see above comments.
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an amazing way to see Italy !!!!!!
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tour was amazing !!! our tour guide and local guides were outstanding !!!!! the only weak spot was having 42 people
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cities we toured were exiting and a great learning experience
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Experienced tour director made the difference!
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Service
Well designed tour for us. Excellent choice of hotels. Tour director made the difference imparting culture history general knowledge and likable personality keeping all 46 of us happy. Couldn't get to Switz because of highway construction. After asking for OUR permission, she arranged a spur of the moment tour to Oira where they make cheese and wine - beautiful town of 250 people, NONE in our group were disappointed that we didn't see Switzerland! You can't top that kind of experience!
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They were all memorable. None more than the other
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Italian Vistas tour
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It was a great tour with lots of activities. Our guide and driver were top notch. All included tours very good. We only did 1 of the optional tours because found them a bit overpriced.
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One of my favorite parts was the wine tour and lunch in Tuscany. Also loved our time in Florence.
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Everything on the tour was perfect. From the time we were picked up at home to be taken to the airport to being greeted at our destinations to a great tour director we could not have asked for more. We will always try to use Collette in the future.
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Perfect weather, tour guide, bus driver and fellow people on the tour.
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Well planned itinerary. Your Collette staff was wonderful. Caring, hard working and knowledgeable. My only gripe would be your choice of a connecting flight and not flying direct. My Boston to NY flight was cancelled and we arrived late. Otherwise, I had the time of my life. I am a repeat Collette's traveler and I look forward to our next journey.
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Non stop adventure. I can't believe we did and saw so much of Italy in just two weeks. We shared it with wonderful people; the Collette staff and our fellow travelers. Venice was stunning!
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Great value for price
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Great value for price. However, it would be nice if Collette would do direct flights.
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Saw all the sites we expected to see
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For our 20th anniversary, we did it right!
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Service
Top notch service. Everything was taken care of. Tour manager Christina was awesome! Coach driver Titsiano was very professional and friendly. My expectations were exceeded. Already planning the next experience.
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My experience was something I will never forget. I’m so happy we chose Collette.
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A perfect holiday. Couldn't ask for any better.
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Every detail was attended to by our tour guide. He took all of the usual travel stress away. We could not have had a better experience.
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This tour was so professional in every way. I travel a lot and this was by far the most organized trip that I have taken. Our tour guide was exceptional, as was our driver. Every aspect of the trip was wonderful.
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We will definitely buy from Collette again. The entire trip flowed very smoothly. All the accommodations were extremely comfortable and usually within walking distrance of town. Our tour manager Ben was always very pleasant and made sure we all were enjoying the trip.
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Venice was my favorite city in Italy. Just walking over the bridges and along the canals were so quaint. St Mark's square was just beautiful. We stopped at one of the outdoor cafes and had lunch, watched people and the beautiful buildings was just inspiring.
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Great tour - wonderful tour manager
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Service
Excellent service, as always.
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The tour was wonderful - everything was handled very well.
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Answered our questions right on the spot. Asked if they could do more. Found ways we could save money.
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John Carlos is a GREAT driver Denise could not have been any better. - always was available - some had walking problems and she ran the tours so everyone had a great time. - She professionally reminded some on the tour that Italy and some of the hotels (which were GREAT) were not Americanized, and to enjoy these new experiences. - Mary and I would have no problems taking another tour with Denise or any of the other tour directors we have been with.
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Great timing, saw so many things! Great guides and loved your guide
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Tour
Very wonderful and knowledgeable tour guide, Denise Emens, timing was perfect on everything. Recommendations for meals from our tour guide was great.
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Denise Emens was excellent as our tour manager. She led us through Italian Vistas thoroughly and entertainingly.
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See earlier description on this survey.
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SHOULD HAVE BEEN BETTER
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Denies hostest and bus driver great food not the greatest to much walking from bus to sights.Hotels for 4 stars where over rated.Hotel in sessa was the best,To much time in busses from place to place.Trip was not all that was promised,IN HAD TO LAY OUT TO MUCH MONEY FOR LUNCH OR DINNERS.Would NOT RECOMEND THIS TRIP FOR THE COST OVER ALL
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RATES ONLY 3 STARS COULD HAVE BEEN BETTER
Thank you for traveling with Collette to Italy. A member of the Guest Relations Team will be reaching out to discuss your feedback.
Collette Support -
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Service
Great tour guide, most of the local guides were also amazing, hotels were ready for us at each destination. Great organization for trip's schedule
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Tour
I enjoyed the expected highlights but loved the unexpected ones. The day trip to Capri was like a present that kept opening to another surprise. The farewell dinner on the isle in Lake Maggiore was the best way to spend our last night with the group.
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Awesome trip---even exceeded our expectations!
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Service
Outstanding customer service. All details handled expertly. Our guide Sergio was fantastic
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Tour
Sergio our guide was beyond excellent----always helpful,cheerful and extremely knowledgeable. He should get a raise! All cities and sites visited were wonderful. The Sistine Chapel is a "Must see"
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Awesome trip of a lifetime. Would highly recommend!
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Service
We had a wonderful trip. It was well planned and organized. Our guide Sergio was outstanding! He was very knowledgeable,helpful and always cheerful.
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Tour
Seeing the Sistine Chapel, the statue of Davidand Venice were our favorites--but everything was great
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Well organized, top-notch hotels and bus. Wonderful tour all around.
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Wonderful trip! Tour manager was excellent!
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Collette from a business perspective was very good. Run well organized and great representation thru the tour
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Visiting Italy itself was a great experience.
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I would strongly recommend Collette to any one. The guides were great.
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Service
For a first time visit we covered all the areas we wanted to see. The guides were all very good and knowledgeable
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Tour
Denise, our tour guide was great and our bus driver Antinioj was a very good driver. The entire trip was great with many memorable moments.
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Great trip!
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Great trip. Excellent guide.
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Tour
We would have never seen everything included in the tour on our own. We loved the side trips to the leather store, winery, etc. Our accommodations were the best! How lovely the hotels were!
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Great trip well done.
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Denise was awesome, I would take any trip she was leading. She was organized, knowledgeable, and had great suggestions.
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Tour
Seeing so much of Italy, I would have to say Venice was my favorite. The hotel in Venice was a great location.
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Great customer service! The agents are knowledgable and very polite.
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Service
The customer service agents at Collette were very helpful and they answered all my questions.
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Tour
Our tour guide, Denise Emens, shared her love of Italy with our tour group. She watched out for all of us and made recommendations for restaurants, museums, and great places to shop.
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THE TOUR MANAGE, THE COUCH DRIVER,LOCAL TOUR GUIDES , AND HOTELS WERE EXCELLANT, I WOULD NOT CHANGE ANYTHING, I WOULD HIGHTLY RECOMMEND YOUR TOUR COMPANY TO TRAVELS
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EVERYTHING WAS FIRST CLASS
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Comprehensive tour of Italy with more than moderate walking
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Service
This was a well organized tour. Transportation door to door was excellent. Airline arrangements were excellent except for too little time in Paris to make the connection.However, after a call to Collette HQ, the representative made that trouble free. The bad part of the tour was that there was much too much walking from bus drop off points to various tours. Not only was the walks exhausting but the pace was too fast and it was difficult to keep up with the guide. Hotels were good but they were not centrally located. The meals that Collette provided were not that good although acceptable. Despite all of this the tour was very comprehensive and I recommend it to anyone who is traveling for the first time to Italy.
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Tour
A good comprehensive tour of Italy, except for a large amount of fast paced walking. Meals provided were not the best food I ate during the tour.
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Would go with Collette again and highly recommend them to friends!
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Service
Wonderful trip. This was our first group guided tour. Don't know how it could have been any better. Really exceeded our expectations. From the tour manager, coach driver, local guides everyone was excellent. Hotels and food were great. You certainly stay on the go but that is what we wanted. If you go that far you want to see all you can. To sum it up, everything was first class. Would highly recommend Collette and look forward to going we them again!
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Saw everything we wanted to and more!
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Tour guide was excellent. Passport was stolen out of luggage in hotel room.
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Service
I was not happy with the people who made the flight arrangements. If I had it to do over again, I probably would make my own flight arrangements. On the flight over, my seat assignment somehow was changed, and the seat I was originally assigned was empty. I would up all n the very back of the plane with a noisy group of tenagers. The first time I inquired about upgrading I was told to wait. Then when I later inquired, I would have to pay $300 more because I was changing my ticket. Not impressed.
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Tour
Hotel room in Florence was extremely SMALL. All others good especially the last one. Rome was the most historical but all excursions extremely crowded.
Thank you for traveling with Collette to Italy. A member of the Guest Relations Team will reach out to discuss your feedback.
Collette Support -
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Service
Very good choice of venues & first rate tour manager
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Tour
such a variety of must see cities
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Everything was good
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Tour
Very good trip I was OKWe had a good time
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Letter to follow
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Letter to follow................
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Traveling with Collette in Italy was the memory of a lifetime!
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Service
First time vacationing in Europe, and first time with Collettte. Incredible experience and worthwhile investment! Great value. Avoided long tourist lines, and got to see more points of interest than if I were on my own. Hotels were tremendous, the motor coach was quite comfortable, and all the food and wine was superb. Our tour manager, Sergio Solazzo, made a huge difference. He really took care of us. Two thumbs up for Sergio!!
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Tour
Saw more sights and learned more history than I thought possible. Rome, Anacapri, and Florence were highlights. There was considerable walking and standing involved, but the tour manager maintained a reasonable pace, and I could keep up as a 73-year-old. Couldn't have seen and did as much at a slower pace.
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Trying to be patient.
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Service
I called Collette over a week again with issues during our tour and I’m surprised no one called back. To make a long story short, we had a woman with a walker. We waited and waited and waited every step of the tour. Including waiting at the bus for an hour because they were late and then forgot their passport. I would appreciate a call before we book an Ireland tour. TIA
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On our 25th Anniversary we went on a Gondola ride in Venice with Music. It was unbelievable.
Thank you for your message. A member of the Guest Relations Team will be reaching out to discuss your feedback.
Collette Support -
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Service
Everything went well and we are sure to use them again.
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Tour
Everything went well. Thanks.
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Excellent Italy tour. Bus ride was too long w/ frequent bus stops.
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Service
Marta was an excellent Tour Manager exhibiting GREAT patient, very knowledgeable and informative. She explained the history of Italy thoroughly and was able to answer all our questions. When she wasn't able to, she would asked the local guides and follow up with us immediately. She was extremely personable and energetic.
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Tour
Hotels location were walking distance to the plazas, and Marta gave us directions on how to return to hotel via water taxi, etc. Bus Driver was professional, assisting passengers on and off the bus. He exhibited an excellent attitude and friendly, trying to always go beyond the call of duty.
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Wonderful tour of Italian vistas
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The hotels were outstanding. The tour guide was incredible. I would, and have recommended Collette to many people.
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Tour
So much was included. The hotels were so well positioned and very high quality.
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The best of Italy in 2 weeks!
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Service
Italian Vistas was a wonderful way to see a lot of Italy in a short time. We saw just about everything you can think of when you think of Italy. Our tour manager, ****** was great. She is very knowledgeable and helpful. She arranged for a cooking class in Rome that was lots of fun. Make sure you are in pretty good shape and have comfortable walking shoes, you will need them!
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Tour
It is a great tour. Sunrise over the Duomo viewed from our breakfast room in Florence! The city tour and museums in Florence. The Autogrill was an unexpected surprise. Be sure and get the hot chocolate. All the meals were fantastic with all you can drink vino rosso. I know why people go back to Italy over and over.
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Tour guide Denise Emens was fantastic.
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Didn’t have to worry about anything with collette. Just get on the bus and go.
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Tour
Tour of the island of Capri and Pompei.
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Great Trip
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Tour
Well organized and run trip. Enjoyed walking tour of Florence
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Better communication on their extended tour.
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Tour over all was an average tour.
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Basic tour was OK.
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Better communication on their extended tours.
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Tour
Rome was a good stop. Liked Venice.
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Italian Vistas Tour Feedback
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Service
The Italian Vistas tour was great. Our guide, Luigi, was fantastic. We loved each of the places we visited on the tour and are already looking forward to visiting Italy again!
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Tour
It was wonderful. Our guide Luigi was fantastic. We loved each of the places we visited on the tour. Our favorites were Sorrento, Venice, Rome, Milan, Pompei & Florence.
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We love it
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The tour was just wonderful. There was so much to see in the time we had . We wish we could of had more time in Italy
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Tour
We never been on a tour like this one. We both had a great time
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Collete Italy trip maximizes time, minimizes hassle!
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Service
Two suggestions: the brochure says the limo TO the airport is tipped, but no mention of a tip in limo FROM the airport. Seems both should be treated the same, and I'd like Collette to take care of the tip on both and say so in the brochure; secondly, it would be good to provide travelers an option of ordering some euros ahead of time so we aren't scrambling for local currency in the right denominations at the start of the trip.
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Tour
Great hotels in great locations. Great tour guide. Great or very good local tour guides. Restaurants were good to very good. Some locations (e.g. Capri) were too shopping-oriented with not much else to do. Vatican trip was my favorite, and skipping lines with our group-entry format was really nice!
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Most enjoyable tour at an appropriate price. Well worth the money.
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Service
Will use them again! Tour manager was really top notch. Had a great group of fellow travelers who made the trip so enjoyable too. Trip was well paced. Hotels were in excellent locations. Rooms were very small but this is typical for European travel. Some the sponsored demonstrations and visit were too long.but all were enjoyable. Comfort and safety were certainly a priority for us. Would like to have had free water in the coach as other tour companies have had when we travel.
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Tour
Tuscany region and small towns. Also Florence
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The tour included everything I had wanted to see in Italy.
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Service
The hotels were all lovely and located perfectly for our touring. The guides were very knowledgeable and interesting. It was very well-organized to maximize our experience.
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Tour
Perfectly planned to include everything I had wanted to see and do in Italy My three sisters and I had a memorable, once-in-a-lifetime experience! I was fascinated by the Colessium and Pompeii--the condition of the centuries old buildings.
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Responsive customer service
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Service
The customer service representatives were very helpful when I lost my passport upon arrival at Heathrow. When I had to get a different flight onto Rome, I still had someone at the airport to take me to the hotel.
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Tour
I had been to Italy one time previously on a self planned tour with my daughter. I learned so much more at the locations we visited this time. Our tour manager, Gary, was so informative about every place we visited. The local tour guides provided detailed, humorous information at each stop.
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Very well planned itinerary. Our tour guide had much knowledge of all of Italy. We were well feed and very well entertained.
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Tour
All tours and excursions were very easy to manage time wise, but of course there is never enough time to see it all. Since I like any kind of history, The Rome ruins and Pompeii itself peeked my interest. but even as young man I was a Michel Angelo fan and seeing the Pieta with my own eyes chocked me up.
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Our trip of a lifetime and above and beyond our expectations!
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Service
A wonderful experience. We saw all the highlights of Italy, and had time to enjoy every minute of it. Our tour director was outstanding, well prepared, and went well above and beyond our expectations making the trip enjoyable for everyone on the tour. The local guides could not have been better as well.
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Tour
The highlights of Italy you have always heard of: Rome, the Vatican, Sorrento, Isle of Capri, Pompeii, Florence, the Leaning Tower, and Venice plus many, many extras!
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I'd give Collette a 5 but for a few hotel rooms
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Service
Excellent tour manager and local tour guides. Incredibly skilled bus driver for winding, narrow roads to crowded city streets. Only letdown was pickup driver from airport in Rome was hard to find and then he wanted to wait for others who had not arrived. We finally got to the hotel (without them), late for introductions. There needed to be another driver for the next arrivals.
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Tour
Stresa was a wonderful place to relax after the busy schedule of sights and cities. Pompeii was unexpectedly impressive. The Vatican and St. Peter's Basilica were awesome. Sure would like to see all that art without 1000's of people around. It'd be even more inspirational!
Hello, thank you for bringing this to our attention. We appreciate your feedback as it helps us to improve the tour for future guests. We look forward to traveling with you again soon!
Collette Support -
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Wonderful!
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Service
Tour guide *Personal Details removed by Feefo* was wonderful as was bus driver*Personal details removed by Feefo* Vert informative and friendly. No waiting in lines and if we needed any help, we felt she was there for us. A wonderful experience!
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Tour
Everyone was wonderful. Italy was my favorite trio made special by Collette.
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Collette and a great tour of Italy.
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Service
This is the 4th trip I have taken, with Collette. I loved the tour of Italy. We had many extra options to choose from. The food was delicious.*Personal Details removed by Feefo* our tour guide was great, as was *Personal Details removed by Feefo* our bus driver. I loved Venice and Stresa, and was glad to be escorted in Rome, Florence and the Naples area. Your tour, is the only way, to go. I would recommend it to anyone.
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Tour
I loved the tour of Italy. We saw everything we wanted to see. It was great to get into the venues, with the tickets that had been purchased for us. The local tour guides were all good. The food was delicious. The hotels were all fabulous. *Personal Details removed by Feefo*, our tour guide was really great. *Personal Details removed by Feefo*our bus driver, could go anywhere. I couldn't have asked for anything more.
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Best. Trip. EVER!!!!!
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Service
Our Tour Manager, *Personal Details removed by Feefo* was awesome! The trip was fast paced but we saw things that ours wouldn't see. She had such a love of Italy and the local guides were great too! The passion they shared about the places we saw was contagious. You had to enjoy every place and every story.
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Tour
The tour was well rounded with places to see, to eat and allowed us to get to know many new friends! In Rome, the Coliseum and the Vatican were my favorites due to their history and beauty. But when we saw the Duomo in Milan, it took my breath away! The overall history of the places we saw was overwhelming. You don't see this in the States unfortunately.
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I highly recommend this trip.
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All aspects of the trip were great especially our tour manager.
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Even though it rained Florence was fantastic.
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Tour was OK
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Tour was OK. It was a lot to see in a small amount of time. I wish we could have been in one place long enough to buy timed tickets so we could go inside some of the places. Chosen restaurants were really bad. They were what Italians think Americans want to eat. My family is from Italy and this didn't represent real Italian food. The kind you would get in a non-tourist area.
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Lots to see but we were only there long enough to see the outside. Couldn't get timed tickets to go inside.
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Service
Everything went smoothly from home pick up, met at the airport, tour guide and bus drivers were excellent!
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Tour
This was my second trip to Italy (first with Collette) so I was more aware of what I wanted to do and to see. There was some overlap with cities I had been too, but also new destinations which were great.
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Awesome Service and Tour
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Service
Our Tour Manager really made the difference she was excellent. Thanks *Personal Details removed by Feefo*. The hotels we stayed in were in the best locations, close enough that you could go out and walk to sites you wanted to see in your free time.
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Tour
Loved the sites we visited. Stressa was beautiful, when were arrived in the evening it was raining and the clouds were covering the lake so we could not see much. But when we woke up in the morning the rain had pasted through, sky was blue, there was snow on the Swiss Alps foothills and clear view of lake, island and the Alps. We had great luck with the Weather!
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This will not be our last Collette tour
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Service
It was everything promised and more
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Tour
Pace and included tours were wonderfull
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Trip of a lifetime
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Service
Collette had a very comprehensive tour and excellent tour manager on our tour!
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Tour
Every day had its own great set of memories!
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Trips of a Lifetime....
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Service
This is the 2nd time I have taken a Collette Tour. For the most part, the tour was what I expected from Collette, however, some of the hotels were not up to par.
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Tour
Stresa was a highlight. What a beautiful place to visit.
Hello,
Collette Support
Thanks for reaching out and letting us know about your experience with the hotels. We will pass your feedback along to members of our product team to review.
We appreciate you bringing this to our attention and look forward to traveling with you again soon. -
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We had a wonderful with our Collette tour of Italy. I would recommend to m...
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Service
We had a wonderful with our Collette tour of Italy. I would recommend to my friends. Our tour guide , ******* was exceptional! Highly recommend !
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Tour
Shopping in Florence! Sight seeieinf, Venezia gondola ride, and more!
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As I said in my evaluation, I liked the interesting and varied itinerary an...
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Service
As I said in my evaluation, I liked the interesting and varied itinerary and I thought Maryse was an excellent Tour Manager.
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Tour
I enjoyed visiting Pisa and going on a Gondola ride in Venice
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Italian Vistas excellent tour!!
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Service
We loved the Italian Vistas tour! All of our tours, tour guides, hotels and optional excursions were top notch. For our first trip to Italy, it gave us a great sampling of where to go and what to see. The food! Well, I could write a book on the food and wine alone!! I would love to return and concentrate on the smaller towns. Our tour guide and driver were magnificent! If you are considering this tour, don't hesitate! I think the late October/early November was a great time to visit. We had 33 in our group and met some amazing people. This was our 4th Collette trip and we keep returning because we have loved every trip with them. Well done!!
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Tour
Would have to say our gondola ride in Venice, but so many memorable moments!
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Very good service, excellent tour guide, on the most part great hotels (roo...
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Service
Very good service, excellent tour guide, on the most part great hotels (room in Florence with no outside window was a bummer), great included meals. we had a great time.
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Tour
Great tour with excellent Tour Manager.
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All went well!
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Service
Arrangements were well coordinated and efficient. Documents for travel arrived in a timely manner. The tote bag was colorful and useful. All went well!
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Tour
Loved all the hotels. I felt they were a true Italian experience, not just chains from the US. Guide was spectacular, knowledgeable, and ever gracious. The sites we visited were amazing, especially Pompeii.
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Excellent service by Collette US
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Service
Service was always prompt and information provided very accurate.
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Tour
My favorite experience was touring Rome and viewing the most impressive works of Michael Angelo inside and outside the Vatican. Capri was also a very enjoyable and happy place, beautiful views.
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Good hotels. Gary was an excellent guide. I learned much from all the loc...
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Service
Good hotels. Gary was an excellent guide. I learned much from all the local guides.
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The service was expected, I can't think of a way of improving.
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Service
We took the tour to learn as much as we could about Italy and see the most important sites. That the tour did do very well. We also had a much better than expected, terrific meal in Florence. But the time taken with the demonstrations felt like 1 minute and the buying time an hour. Tell people to bring hair conditioner (only one hotel supplied it) and if visiting Venice mosquito repellent. If there was some way to split the tours to faster walkers who want to learn vs slower walkers who want to buy.
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Tour
I do not have a favourite memory as each place we visited had their unique spots. Having free time to discover on our own was really appreciated. I would not go to Sorrento or Isle of Capri again. Chris in Rome really showed his love and his knowledge of his city.
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Excellent experience
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Service
There were no problems on the tour, and we had an excellent experience within the scope of what we expected and what we received.
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Tour
Favorite experience was ending the tour in Stresa ... what a beautiful, relaxing and enjoyable place to end a great time!
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Awesome Trip to Italy
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Service
This trip was AMAZING!!! I saw things that I did not see on my first trip to Italy 3 years ago. I loved it!
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Tour
Dinner at Chertosa!! It was fantastic...great food, wonderful music and dancing!!!
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Belisimo Italy
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Service
Our travel manager was excellent (************) and stayed with us until the end. The bus drive (Gean Carlo) was excellent and stayed the whole trip.
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Tour
Would have been nice to stay in Venice 2 whole days and Florence 2 whole days.
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Bad on pre tour arrangement
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Service
1. Not able to book the tour on line. When I filled in my address your system does not recognize Singapore. 2. I have to book through an agent in Vancouver that I used for my Gate 1 tour to Spain in 2015. 3. Your tour information, name tag, luggage tag etc. was delivered to the wrong address according to my agent, Marlin Travel. They didn't receive it until 28th September Wednesday which does not allow Marlin Travel in Vancouver to mail it to me in Singapore on time before my departure on Saturday 1st October.
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Tour
Tour was good except pre tour management
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Excellent service by Collette US
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Service
quality hotels & an excellent tour manager
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We get the most for our travel expence and experience.
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Service
When my husband and I plan trips on our own; and we often travel in the U. S. on our own. We are always challenged to find safe, clean hotels close to the sites we wish to visit. I am very concerned about cleanliness! Finding good restaurants can be even more of a challenge. We really like trying new cuisines, a lot. Collette makes it easy to travel abroad. We have been pleased with the hotels they choose. The hotel breakfast have been good, but dinners are not the best. We like that Collette plans the sightsee and buys the tickets before hand. That would be difficult for us on our own. Collette does a excellent job providing a nice bus and excellent drivers for all sightseeing. Your tour guides are excellent. They add so many background facts to the country and sights. The guides add a since of safety, too. We can set back and really enjoy ourselves. We are always sharing our trips with our friends. We tell them all they need to plan their trips with Collette. They will not be disappointed.
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Tour
We really had an over all experience in Italy. The major sights, learned a lot about the history, food and culture from our guides. We loved the food! We plan to return someday.
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Great trip
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Service
My trip was great. The tour manager was knowledable and very enthusiastic.The accomendations were very nice.
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Tour
We saw a great many special places thruout Italy. The tour bus and driver were first rate.
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Best Collette tour yet!
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Service
Alexa, our tour guide did an excellent job guiding our tour. She was fun, informative and caring. The sites were well thought out. The food and wine was excellent and the hotels were good. We have been with Collette on six tours now. I think this one was our best yet.
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Tour
Wonderful tour. Florence was my favorite place. I could go back there for several more days. Maybe we will take the Tuscan tour next time. The Vatican was a highlight also. I think it should be included instead of just an option.
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Over all Collette did a great job. Accomodations, tour guide, tours and foo...
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Service
Over all Collette did a great job. Accomodations, tour guide, tours and food were amazing! Only glutch was the flight out , were scheduled to take. Assigned seats we were given months prior to trip were released by airline. Some where along the line Collette was not informed. When we found out 3 days prior to trip....very stressful times were had. We specifically did early booking to get special seating arranged. All in all I understand they said the airlines were at fault...Collette should have steppes ip and remedies the problem.
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Tour
Getting to see Ancient history in person. Experiencing the beauty and unexpected emotions while in the Sistine Chapel
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Hotels in great locations & very nice!!
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Service
Most of the food included was only fair. I am speaking about the hotel food & the restaurants included, not the lunch at the family owned winery. That was great!
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Tour
Could have done without the woodworking place in Sorrento. Would have preferred to skip Stressa & spent another day in Venice & Florence.
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Good - would recommend
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Service
Excellent lodging and manager overall managing our group through hordes of tourists. Food good to at times subpar.
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Tour
At times food was subpar.
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Too weeks in Italy well worth it.
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Service
Our guide was knowledgable and efficient and the hotels were wonderful. I believe the amount of days that were spent in certain cities should be adjusted- one less day in Rome and another day in Florence would be good.
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best trip ever driver and tour guide knowledgeable and best ever the gui...
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Service
best trip ever driver and tour guide knowledgeable and best ever the guide and bus driver made the trip the guide was very knowing about what was happening and past history of the erea we visited super super guide
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Tour
clean and ready rooms did not like twin beds everything well planed out
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Great trip!
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Service
Everything was great! Our guide Maryse was knowledgeable, personable and just fun! She made the trip quite enjoyable.
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Out guide was wonderful. Pompeii our a huge disappointment
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Service
Overall a great time but there were some major disappointments. First, our airline scheduled through Collette allowed us only the legal 45 minutes at JFK between flights. It's a big airport and we would have not made the connection if our flight from Orlando had not arrived early. We literally ran; our luggage did not! Collette personnel blamed the airlines, but it was your personnel who ultimately scheduled it. There were other options, one of which we had agreed to when we first discussed the trip. We could also blame our travel agent, but it is Collette who ultimately booked the two flights. NOT a good start to what was our dream trip.
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Tour
Rome: the tour was excellent and the time to explore on our own let us see what we were interested in.
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Excellent service by Collette US
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Service
Great Tour Mgr. and Driver. Excellent local guides.
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Tour
Great Tour manager and driver. Excellent local guides. With 3 of us touring, I had a single room which was awful in Florence and Venice.
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Average service by Collette US
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Service
Flight reservations were not well done.
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Tour
Many of the tours were not that good.
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Go collette!
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Service
Everything ran like clockwork! Our guide, Maryese, was wonderful. She was knowledgeable and personable and made the trip so enjoyable.
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All of the highlights
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Service
Great tour guide
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Tour
I found quality ,variety of choices
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The tours and the knowledgeable information which was provided, was excellent. A guided tour is really the way to go.
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Service
The tours and transportation were excellent. My first disappointment was at the airport. I couldn't locate the tour group and no one made an attempt to locate me. A bit stressful. Our tour guide was very professional but did not help me with a problem that she had twice promised she would. She was a bit condescending when she spoke to me. That lessened my opinion of her.
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Tour
There were so many beautiful places and fun things, that it's hard to pick one. Venice was wonderful but, so we're Florence, Tuscany, The Sorento Coast, as was Capri and all the places we visited. Evan the tremors from the earthquake were a memorable experience.
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Service
The service of putting the tour together was very easy and they were very helpful to get it done.
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Tour
There were a few tour options that were extra that should have been included as part of the normal tour.
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Jam packed trip.
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Service
Everything went as planned. There was a lot to cover, almost not enough time to get it all covered without having to hurry. The timeline was packed. We took a morning off to sleep late and rest. We had a good group that was on time and got along with each other.
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Tour
We covered Italy and saw all the things we wanted to visit. Our grand daughter wanted to see Juliets balcony and the Leaning Tower of Pisa.
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Have not used Collette US yet!
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Tour
This was an amazing trip! Everything was top notched from the Tour Director, Bus Driver, Tour Guides with the historical facts and points of interest! Hotels were very nice (A/C was a problem everywhere) and opportunities to take side trips or shop and relax in beautiful surroundings...all were top notch.
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Amazing time, wonderful sites and experiences. We certainly plan to travel with Collette again.
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Service
This was our 4th Collette tour. Like the ones before, our Tour Manager was warm, welcoming, well organized, and extremely knowledgeable. They make you feel like family, and we have made new friends with each tour. It was a busy 2 weeks, which is how we traveled from one end of Italy to the other. They know where and when to visit each site, and have priority entrance to special and popular events. The hotels are top notch, just be prepared for small European size bathrooms. Our last stay was in an amazing converted palace, with views to match!
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Tour
As our adult daughter put it "a trip of a lifetime!" There was so much to see and do, yet you could stay back and relax if you wanted to. I am sure we saw things that the average tourist would miss. Two of our favorite cities were Florence and Stresa. The boat rides and trip to see Murano glass being formed into beautiful pieces was exciting. It is hard to narrow it down to a couple of favorites - it was all so much fun and enjoyable.
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Fantastic
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It was an amazing trip.fantastic
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Tour
Pompeii it was very interesting
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A fun and interesting trip
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Service
the tour was wonderful our guide Gary Bowling was great, very knowledgeable and fun. Every stop was better then the one before and I didn't think it could be any better. I enjoyed the trip so much. The whole group was fun and interesting. It is something I will never forget and my friends will probably get tired of me singing Collettes praises. the
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The tiip of a Lifetime with Collette 2016! Italian Vista Yeah!!!!
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Service
We had a marvelous time on this tour. The Tour Manager, Gary Bowling was knowledgeable, organized, and fun. The traveling pace of the tour was good and we learned so much. I will definitely recommend Collette to my friends and family.
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Tour
Historic, Breathtaking views and colorful sites.
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Collette Offers an Excellent Tour Experience
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Service
I have been pleased with the tour managers, who have extensive knowledge in the places I have been to. Hotels are anywhere from good to great. Activities are well chosen and there is always enough personal time to do things on ones own. One thing Collette offers that keeps me coming back year after year is that Collette offers transportation to and from the airport if one lives within 50 miles of the airport.
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Tour
I enjoyed all the places that we toured in Italy. My favorite places were the Isle of Capri and Florence. A couple of the local tour guides were not real interesting, hard to understand and could have offered more general interesting information pertaining to the area or eliminated altogether. (Local Guide for Rome and Pompeii were better) The tour of the Monastery/dinner and the Tuscan family owned winery tour/ lunch were great choices. Good selection of extra excursions offered.
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Excellent trip!
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Service
The only problem that I had was at the airport in Rome. I spent at least 20 minutes trying to find Collette. I found the young lady by accident. She didn't hold up her Collette sign. It was lying at her side.
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Tour
Our tour manager, Gary Bowling was excellent. He was very knowledgeable. The trip itself was amazing. There was so much to see in Rome. I enjoyed the option tour "Rome by Night" "Dine with the Tenors" was very entertaining. Also the Gondola ride in Venice was good. Stresa was beautiful. The hotel "Regina Palace" was fantastic. The spa was to die for!
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Everything we wanted and expected.
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Tour
Hotel in Florence was very inconvenient..
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Very informative, educational and interesting.
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Service
Overall, the tour was a sound success. The scheduling, the hotels, the visit, the transportation were all in sync. The local guides were knowledgeable of their cities. The physical requirements is on point.
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Tour
One of the hotels was cancelled and was replaced due to other reasons. Other than this cancellation and replacement, it was awesome. We received a Free Dinner in return.
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saw everythinh id hoped to see
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Service
Excellent
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Tour
Saw everything id hoped to see- accommodations were for most part exceptional
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Notes
This tour includes moderate physical activity. Walking tours, as well as walking slightly longer distances, up stairs or on uneven walking surfaces should be expected.
Some of the most unique sightseeing can mean accessing locations that restrict motor coaches, especially in historic areas. For your comfort, we recommend bringing walking shoes. If you require a walker or wheelchair, or have difficulty walking, you may not be able to access some of these areas and may want to consider an alternate program with us. Our travel counsellors can provide additional information or assistance to help you determine the perfect trip for you.
Please note that most shops and businesses in Italy and Switzerland are closed on Sundays and on national/religious holidays.
Single accommodations are limited and are available on a first come, first served basis.
When reserving single accommodations, be advised that single rooms in Italy are often smaller in size.
To complete your tour, we include roundtrip airport-to-hotel transfers when purchasing our airfare with your tour. If you have arranged for your own air, we are pleased to provide you the option of purchasing these transfers. Please note that all transfers will leave at pre-scheduled times.
Please be advised many airlines do not provide advance seat assignments until check-in at the airport. Advance seating will be subject to the airline's terms and conditions.
Vatican Museums are not available on Sundays and holidays that fall on Saturdays.
Most national museums in Florence, including the Uffizi Gallery and the Academy, are closed on Mondays. If visiting the Academy Museum falls on a Monday on your itinerary, reservations will be made to visit the museum on Sunday upon arrival to Florence.
Air passengers will depart from Milan airport. All return transfers will depart from Stresa for Milan airport.
*Your boat trip to Capri may not be available due to inclement weather.
**Your visit to Murano Island may be substituted with a visit to a local glass factory in Venice in the event of inclement weather.
***Due to inclement weather in the winter months, your farewell dinner at Isola dei Pescatori may not be possible. In such an event, your farewell dinner will take place in the town of Stresa.
The Academy Gallery Museum, the Vatican Museums and the Colosseum dates and times are all subject to change based on availability of reservations.
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Taking care of our planet, the place we all call home.
Making the travel experience a force for good.