Travel Scotland, Visit Ireland, Tour Ireland and Scotland

06/19/2018

Chad was wonderful and so was Michael our coach driver

Service

The whole trip was wonderful. Chad was very knowledgeable and took good care of us. If I ever go on another Collette tour I would request him again. Michael was also excellent. He was always there to help us with our bags and was a lot of fun to be around. The group we traveled with were also great. Very nice people.
Tour

The whole trip was memorable.

06/19/2018

A Good Way to See Scotland & Ireland

Service

Very happy with the sights and sites we saw. We covered a lot of ground in 12 days. Chad Nelson an excellent guide and tour leader. Some things that could be improved: Not enough time in Glasgow. Less than a day. Bus travel can be tiring; especially for long drives. Moving to a new hotel daily several times coupled with deadlines. Optional evenings seemed to be over-priced; we opted to get out and meet the people in their favorite restaurants/pubs.
Tour

Pricing for the tour was very fair. A couple of the hotels, especially Barberstown Castle, were too far from the city or town we were touring. Again, the optional evenings were very expensive. However, we did take advantage of the Dublin lunch and Guinness tour and felt the pricing on that provided good value. Our favorite city was Edinburgh and we purposely arrived there three days before the tour began. We also really liked seeing St. Andrews and the Scottish Highlands, Inverness, Lochness, and were impressed by Belfast, Derry-Londonderry and Dublin. We also scheduled three days in Dublin post-tour and found that a good decision, as well. Tour guides hired for some stops were very good, except for the one in Glasgow. She initially failed to keep track of our group and raced through tour. The others were very entertaining, armed with enlightening stories and history.

06/18/2018

A tour timed with military precision

Service

All pretty good except my unanswered email, asking for help booking a fly fishing guide in Edinburgh.
Tour

The countries are beautiful, the coach and driver, fantastic. Our guide, second to none. If the hotels had been exceptional, I would have rated the tour a 5. Dublin and Derry hotels were located 30 minutes from city center. We could not stroll around the city in our down time. One hotel was at most, 2 stars. The views from our rooms at different hotels included a fire escape, rooftop kitchen vents, a brick wall, railroad tracks with all night trains and a parking lot. The Irish music and dancing at the Folk Park was my favorite event.

Thank you for traveling with Collette to Scotland & Ireland. Your feedback has been forwarded to the Product Manager for this tour. We appreciate your time and efforts in providing us with this valuable feedback.

Collette Support

06/18/2018

Service

Highly recommend them I would definitely use them again.....
Tour

We had the best tour guide he was fantastic would do a tour with him again

05/21/2018

Exceeded expectations

Service

Perfect itinerary; outstanding tour manager.
Tour

Exceeded expectations....

05/20/2018

Very well done and informative

Service

Coordination of trip was excellent. Tour offered something for everyone’s tastes. Our tour manager Marc Pascucci was fantastic. As was our coach driver John Gallagher
Tour

Exceeded expectations and provided amazing information as well as gorgeous scenery

05/20/2018

Beautiful scotland and historic Ireland

Service

The tour guide and the driver made this trip memerable. They went out of their way to explain and show us all the sights of Scotland and ireland
Tour

So so on extra trips. Not sure may be overpriced for what you see and eat

Thank you for traveling with Collette to Scotland & Ireland. Your comments have been forwarded to our Product Development Team. This feedback will be used to enhance this tour for our future guests.

Collette Support

05/12/2018

We're scheduling another trip.....!

Service

First and foremost, our tour guide was excellent. Marc knew the history of the area quite well and was able to answer almost all of the questions asked by the group. Our time In Edinburgh was interesting especially the "vaults" in the old town. The lake boat ride on Loch Ness was very nice, and no, we did not find the monster. Of particular interest to me was the "local guide" in Belfast. Our Irish, Chinese, Buddhist guide was so interesting when he was telling us about "The Troubles" period in Northern Irish History. Walking the wall there was quite an experience. Londonderry was just as interesting. When you go, look for the statue of the two children trying to touch hands, indicating that the children will solve the problems between the Catholics and Protestants. As usual the accommodations were quite excellent, especially Colloden Inn and Spa. I hope they keep this in the future. This experience is interesting for the history education you will get. The food, as usual, is excellent. The haggis is an acquired taste and one not for me. It can be had at most breakfasts and dinners. I usually went for the fish and lamb which are the specialties in all three countries. Breakfast is usually the typical European offerings -- baked beans, ham, sausage, cheese, roasted tomatoes, hot and cold cereals, fresh fruit, coffee, tea, juices, excellent breads, etc. You'll always be able to get a good start on the day.
Tour

First and foremost, our tour guide was excellent. Marc knew the history of the area quite well and was able to answer almost all of the questions asked by the group. Our time In Edinburgh was interesting especially the "vaults" in the old town. The lake boat ride on Loch Ness was very nice, and no, we did not find the monster. Of particular interest to me was the "local guide" in Belfast. Our Irish, Chinese, Buddhist guide was so interesting when he was telling us about "The Troubles" period in Northern Irish History. Walking the wall there was quite an experience. Londonderry was just as interesting. When you go, look for the statue of the two children trying to touch hands, indicating that the children will solve the problems between the Catholics and Protestants. As usual the accommodations were quite excellent, especially Colloden Inn and Spa. I hope they keep this in the future. This experience is interesting for the history education you will get. The food, as usual, is excellent. The haggis is an acquired taste and one not for me. It can be had at most breakfasts and dinners. I usually went for the fish and lamb which are the specialties in all three countries. Breakfast is usually the typical European offerings -- baked beans, ham, sausage, cheese, roasted tomatoes, hot and cold cereals, fresh fruit, coffee, tea, juices, excellent breads, etc. You'll always be able to get a good start on the day.

05/12/2018

So good we scheduled another tour

Service

First and foremost, our tour guide was excellent. Marc knew the history of the area quite well and was able to answer almost all of the questions asked by the group. Our time In Edinburgh was interesting especially the "vaults" in the old town. The lake boat ride on Loch Ness was very nice, and no, we did not find the monster. Of particular interest to me was the "local guide" in Belfast. Our Irish, Chinese, Buddhist guide was so interesting when he was telling us about "The Troubles" period in Northern Irish History. Walking the wall there was quite an experience. Londonderry was just as interesting. When you go, look for the statue of the two children trying to touch hands, indicating that the children will solve the problems between the Catholics and Protestants. As usual the accommodations were quite excellent, especially Colloden Inn and Spa. I hope they keep this in the future. This experience is interesting for the history education you will get. The food, as usual, is excellent. The haggis is an acquired taste and one not for me. It can be had at most breakfasts and dinners. I usually went for the fish and lamb which are the specialties in all three countries. Breakfast is usually the typical European offerings -- baked beans, ham, sausage, cheese, roasted tomatoes, hot and cold cereals, fresh fruit, coffee, tea, juices, excellent breads, etc. You'll always be able to get a good start on the day.
Tour

First and foremost, our tour guide was excellent. Marc knew the history of the area quite well and was able to answer almost all of the questions asked by the group. Our time In Edinburgh was interesting especially the "vaults" in the old town. The lake boat ride on Loch Ness was very nice, and no, we did not find the monster. Of particular interest to me was the "local guide" in Belfast. Our Irish, Chinese, Buddhist guide was so interesting when he was telling us about "The Troubles" period in Northern Irish History. Walking the wall there was quite an experience. Londonderry was just as interesting. When you go, look for the statue of the two children trying to touch hands, indicating that the children will solve the problems between the Catholics and Protestants. As usual the accommodations were quite excellent, especially Colloden Inn and Spa. I hope they keep this in the future. This experience is interesting for the history education you will get. The food, as usual, is excellent. The haggis is an acquired taste and one not for me. It can be had at most breakfasts and dinners. I usually went for the fish and lamb which are the specialties in all three countries. Breakfast is usually the typical European offerings -- baked beans, ham, sausage, cheese, roasted tomatoes, hot and cold cereals, fresh fruit, coffee, tea, juices, excellent breads, etc. You'll always be able to get a good start on the day.

05/12/2018

Stellar experience.

Service

Collette did everything right. I would definitely recommend them to anyone wanting to travel.
Tour

Great organization. Knowledgeable tour guide. Excellent driver.

05/10/2018

Service

First tour, very knowledgeable tour guide
Tour

Wonderful tour guidebut phone app from Collette was horrible

05/10/2018

Awesome tour

Service

Just completed the Scotland and Ireland tour. It was a terrific experience. Our guide, Marc, was awesome. Accommodations were really great and never had a less than fantastic meal. The weather cooperated and although on the chilly side we never had a bad day of weather. Thoroughly enjoyed it.
Tour

I love that everything is organized and I don’t have to be considered with any of the details. I just show up and enjoy. It was perfect

11/04/2017

The Trip of a Lifetime!

Service

Tour was a trip of a lifetime. Chauffeur service from airport was excellent. The meals included in tour price were top notch. Loved the “extra” tours to choose from. Our tour director, Marc Pascucci, was the best. He kept everything running smoothly. Supplied us with additional information about the areas that was so helpful. This was my second Collette tour. Loved it so much, I have already booked my third one!
Tour

A great bargain for the experience. Chose this tour from Collette because they went to both Scotland and Northern Ireland.

11/02/2017

We will use Colette Tours again and again and express the same to family

Service

Excellent tour guide and coach driver. Very knowledge and quick to adapt to weather or client personality traits
Tour

Great selection of city to visit

10/30/2017

We so enjoyed our tour with Collette.

Service

The itinerary was wonderful and the hotels selected were all very nice. We liked how we had some free time and were able to explore and shop and dine on our own some days.
Tour

St Andrews and the Titanic Museum

10/29/2017

Excellent service from start to finish!

Service

All very well done. I would and have recommended this company.
Tour

My highlight was the Giants Causeway. Our tour director, **************, was excellent and very knowledgeable.

10/09/2017

Scotland/Ireland tour had interesting sites and good commentary.

Service

As usual, the tour director, local guides, and bus driver were all pleasant, helpful and knowledgeable The hotels were centrally located and served good food. Howevber, their bell boys just delivered bags to room and left them on floor instead of putting heavy bag up on luggage rack. This makes it difficult for older persons to lift their bags up to a rack or stand, especially after a full day of touring. It may seem a small matter, but hotel service could be much improved by providing this small service. Also, when selecting hotels, it would be helpful if bathrooms were fitted with safety features such as grab bars and bathtubs sides that are lower than ones we had on trip - coulb not climb over sides.
Tour

Favorite was the entertainment at the Irish pub in Dublin on last night of trip Least favorite: my fall in Edinburth hotel room on first night of trip.

09/30/2017

Service

We had a good time in Scotland and Ireland. The tour drivers were wonderful, especially Brian, who was really terrific. The tour leaders were also very informative. We did not like the way Harry, our tour guide at first, was dismissed. Collette could have certainly treated him better!!!
Tour

Not my generation! I don't know how to attach!

09/20/2017

Service

All was wonderful except for our flight from Toronto, Canada to Edinburgh, Scotland. We were to fly on Air Canada out of Toronto but we sat for over 4 hours waiting for a mechanical problem to be fixed on the plane. The airline eventually decided it was a no go. The distribution of the hotel and food vouchers was horribly unorganized. They had 200 some people standing for over an hour. We should have sat and then been called up one by one. My husband and I will never fly Air Canada again!
Tour

Edinburgh Military Tatoo at the Edinburgh Castle. It was a fabulous show of bagpipers, bands, and dancers.

09/14/2017

First class, organized and efficient.

Service

Our tour director, ******, made the trip very pleasant and fun! As always, Collette does a great job of selecting hotels, outings, etc. ******** was available for advice and was always attentive to the individuals in the group and also the group as a whole.
Tour

This is a MUST if you are going to Edinburgh. It was pure magic.

08/13/2017

Totally satisfied!

Service

Our Ireland & Scotland tour led by *Personal details removed by Feefo* our tour guide & *Personal details removed by Feefo* our bus driver was awesome! We met new friends in our group & learned about the history of years ago. Beautiful country's & Beautiful people! Highly recommend everyone to tour Ireland & Scotland with Colette!
Tour

We were very satisfied from the beginning to the end of our tour!

08/13/2017

Service

Great trip! *personal details removed by Feefo* (tour guide) was excellent. She is well informed and exceptionally helpful. She help me to access my bank enabling me to use my Visa card. *personal details removed by Feefo* (coach operator) was also an amazing young man. The hotels, food and entertainment were also good selections. Love the experience. Thanks again to *Personal details removed by Feefo* for making our trip a winner.
Tour

Beautiful countries and great people on the tour.

08/13/2017

Service

Good pace and terrific tour manager
Tour

St Andrews and Glenleigh Castle

07/23/2017

Collette's Exploring Scotland and Ireland is well worth your time and money

Service

Collette organized and conducted an outstanding visit to Scotland and Ireland. Our tour manager and driver were superb and went out of their way to make sure we saw and did everything possible.
Tour

I loved seeing Belfast, but the entire tour was excellent.

07/09/2017

Service

Tour managers did a great job with any special needs. Norman Greene my wife and I would take another tour with if he was the manager.
Tour

End of tour staying in rooms attached to the castle

06/13/2017

Service

this was our fifth tour with Collette. We will go again. I called several time asking questions. I usually got the answers in just a few minutes.
Tour

I enjoy castles and glad when there is enough time to see it all. Would have like to see the castle/abbey in St Andrews but it was not offered.

06/13/2017

Service

We called about our trip several times to ask questions. If they didn't have the answer they always got back to us. They were always pleasant to talk to.
Tour

Generally very good. Some tours I thought were lacking. I St Andrew they just dropped us by the golf course which very few seemed interested in. Nobody knew but the castle ruins were just down the street. It might have been nice to drop those interested down there. The local guide in Derry showed us very little but talked a lot about the protestant-catholic tensions in Ireland.

04/30/2017

Service

Good service, well organized, knowledgeable guide.
Tour

Great trip, enough time to do some exploring on my own.

10/24/2016

Great side trips and terrific guide. Wonderful meals and loved the free Wi...

Service

Great side trips and terrific guide. Wonderful meals and loved the free Wi-Fi in the bus.
Tour

Favorite was the Coastal Causeway and the walled city of Derry.

10/23/2016

Happy Customer 😉

Service

We've had the pleasure of using Collette for the past 18 years. We're always in awe of the places they bring us to. The tour guides are helpful in all aspects of our trip! Collette stands behind anything they promise! I cannnot wait for our next adventure! I'd never use another tour group & chance our experience.

10/10/2016

No worries, not restful, but a trip to remember with great tour guides.

Service

We did not have to worry about one detail of our trip from the time we left the front door of our home until we returned. Tour guides were amazing and I learned so much about the places we went to. It is not a relaxing holiday but it is an amazing trip for people that want to learn a little more about the world by experiencing it.
Tour

The only thing that I would say that keeps this trip from being excellent is the limited amount of time we have at our many destinations. In stating this, I also realize that in order to cover the places we saw that this unfortunately, with the time we have to tour, is necessary. Loch Ness boat trip and Edinburgh were my most favourite parts. Northern Ireland was so steeped in history, Titanic was amazing.... it probably would have been easier to ask what was my least favourite ...which was Glasgow but probably only because we were there for such a short time and the City tour was impeded by something going on which closed main streets while we were there.

09/07/2016

Service

Great

09/07/2016

Service

Great

09/06/2016

Tour was great but air lines for travel was only average or less

Service

Tour was great, tour guide was wonderful. We thought the Air Canada airlines we were assigned to fly was second rate compared to Delta Airlines. Air Canada had very basic in flight service, no music or movies and uncomfortable connection between Minneapolis and Toronto. We would like to do another Collette tour but we will not fly Air Canada again.

09/06/2016

Service

What a great tour!

08/15/2016

This was a trip of a lifetime and I'll never forget my experiences or the folks we toured with--lots of bonding!

Service

Everything about the trip was just as they described and all questions were answered immediately and by very friendly staff.
Tour

Saw so many amazing things on this fast-paced tour, but my favorite place was Edinburgh--so rich with history!

08/15/2016

Service

Enjoyable trip

08/14/2016

I would not use any other travel agency. Looking forward to using them when go to Australia.

Service

Collette is the elite travel agency. They do everything first class. They find the most interesting places to visit. They always take you to the best restaurants in town and you stay infive star hotels.
Tour

My most memorable experience was walking up the 18th fairway at St Andrews Golf Course and taking my picture on the Swilcan Bridge. I am an avid golfer and ot was a dream come true.

08/14/2016

Service

The tour leader and bus driver were excellent. Most of the hotels were very good, though the hotel in Derry was poor in quality and service

08/14/2016

Service

Great

07/21/2016

Interesting and most enjoyable!

Service

Our tour guide was an excellent tour manager. Trip was well planned. Enjoyed the time. Fellow travelers were most pleasant.
Tour

Loved Belfast. Enjoyed Uroquadt

07/20/2016

Service

Arrangements were all fine.
Tour

Our only complaint was our arrival in Edinburgh. Our flight was 15 minutes early and we cleared customs in 45 minutes. When we got to the arrival area and had no idea what to do. The driver said they planned to pick up an hour after scheduled arrival time.

07/18/2016

Service

Service and arrangements were very good . Customer service was top notch.
Tour

More time at sights. Maybe check in at hotels a bit later.

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Exploring Scotland & Ireland Featuring Northern Ireland