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Reviews Of Canadian Rockies by Train

Canadian Rockies by Train

From $5,509 pp*

8-9 Days • 13-14 Meals

    • Service
      Was very disappointed that the tour titled "Canadian Rockies By Train" had the train portion of the tour canceled. Also had mechanical problems with the bus almost every day causing delays and aggravation. Tour guide did a good job given all the problems he had to deal with.
    • Tour
      Again there was no train portion, and bus problems. For the price of this tour I expected much more. Stampede was great. Beautiful Country!

    Thank you for traveling with Collette to the Canadian Rockies. Please accept our sincere apology for the issues you experienced on tour. We have issued refund checks and letters of apology which were mailed out of our office last week.

    Collette Support
    • Service
      We had several issues on this trip. First I was not able to get a souvenir cowboy hat from the stampeded because the only sizes available to me were large and extra large. We had many different buses and drivers. Because of this the seats and name tags were not rotated. It made it difficult to learn names. We were among the unfortunate to have to stay in the little side building off the Fairmont in Banff. There was no way those two buildings were comparable. Also, we missed the highlight of the trip which was the train ride. I know that we were compensated for this, but it was the main reason that we took this particular vacation.
    • Tour
      The Calgary Stampede was a once in s lifetime experience. The scenery was beautiful beyond belief.
    • Service
      There was no train in the Candian Rockies by train
    • Tour
      There was no train in the Candian Rockies by train

    Thank you for your feedback and please accept our sincere apology for the issue with the train delay on tour. Due to the inconvenience, a letter of apology, check and travel vouchers were mailed out of our office last week and you should be receiving them shortly.

    Collette Support

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