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Travel Alert and Updates – Information on travel affected by COVID-19. Read More »

Collette Issues COVID-19 Travel Update
Tuesday, 31 March 03:00AM (AEDT)

Travellers + Travel Professionals

For every traveller out there, waiting to see if their trip will depart – we hear you. We want to reassure you that the health and wellbeing of our guests and employees is our top priority. Because this situation is so fluid, we are assessing our tours and the regions they operate in on a daily basis and communicating decisions immediately. Collette closely monitors the guidance provided by the World Health Organisation, Centers for Disease Control, US Department of State and other public and private organizations to ensure the safety and security of our guests and employees worldwide. After weighing all of the information, we have made the decision to cancel departures as listed below.

Guests booked on affected departures will be contacted by a member of our team to review options available to them. For information on future dates, we appreciate your patience as we assess tours and guest safety on a daily basis.

ALL tours are currently cancelled through and including May 15, 2020.

For specific destinations and additional cancelled tour departure dates, please see below:

  • Departures to China will be cancelled through August 31, 2020, with normal operations resuming on September 1, 2020.

  • The 2020 Oberammergau Passion Play has been postponed as a result of COVID-19 and has been rescheduled to begin in May of 2022.
    Guests who are scheduled to travel to Oberammergau for the Passion Play will be contacted and be provided with all available options.


Guests Travelling on affected departures to these destinations will be contacted and offered the option to either travel on a date and tour of their choice, or be provided a refund.

Collette wants to assure guests we are available to answer any questions regarding upcoming travel. Please call us at 1300 792 196 or contact your travel professional.

Collette continues to closely monitor the guidance provided by the World Health Organisation, Centers for Disease Control, US Department of State and other public and private organizations to ensure the safety and security of our guests and employees worldwide.

We are constantly assessing the situation and will communicate any changes as soon as possible.


Travel Protection Plan – Cancel for Any Reason

Collette guests may purchase an optional Travel Protection Plan and waiver at time of booking. This Travel Protection Plan affords guests flexibility to cancel their travel plans for any reason up to 24 hours before departure for a full cash refund – not a voucher. In addition to pre-trip cancellation, the Plan offers additional coverages like trip interruption, medical expenses, baggage loss, and more. Read more on the Travel Protection Plan .

About Collette

As the longest-running tour operator in North America, Collette has provided guided travel for over 100 years. With trips to all seven continents, guests fulfil their deepest travel aspirations in a variety of ways. Our guests are all unique so we offer diversified travel styles including small groups, single hotel stays, and faith based experiences, river cruises, and rail journeys. As a family-owned and operated business, we emphasize a focus on our travellers as our personal guests and are dedicated to making the world a better place, through a comprehensive social responsibility platform.


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