Our TeamMeet the people behind your adventure
Everyone at Collette believes travel is vital to a life well-lived and our executive team sets the tone. Drawing on a diverse set of skills that includes operations, sales, information technology, law and financial planning, they work across three offices to bring you the best experience possible.
Dan Sullivan CEO
Dan Sullivan, President and CEO of Collette, has over 35 years in the travel industry. Dan's travel experience includes tour guiding, product development, sales, and marketing, as well as managing the corporate team and providing the strategic vision for the company.
As President and CEO, Dan has brought Collette from a regional tour operator to one of the most respected tour companies worldwide. He is responsible for such innovative first-to-market initiatives as launching a worldwide sales team and driving new product development to non-traditional destinations.
Dan is a member of the United States Tour Operators Association (USTOA) and the Committee Encouraging Corporate Philanthropy (CECP). He chairs the Collette Foundation board, Collette's global initiative to improve the quality of life of children worldwide. He is the Immediate Past Chairman of the Board of Directors for Tourism Cares, an organization dedicated to the preservation and conservation of tourism sites worldwide for future generations. In 2007, he (along with his late father, Daniel Sullivan, Sr.) was inducted into the Tourism Cares Hall of Fame for his contributions to the community, through philanthropic endeavors and significant contributions to the advancement of responsible tourism.
Locally, he serves as Co-Chairman of the Pawtucket Foundation, an organization committed to the continued economic development of Pawtucket, Rhode Island, Collette's home city. He is also a member of the Pawtucket Culinary Arts Initiative panel, which explores ways to promote better eating and nutrition, job growth and training in the culinary field and other aspects related to good diet and healthy foods. He serves on the board of Bristol County Savings Bank Charitable Foundation, as well as on the advisory board of the Fairfield University Center for Faith and Public Life, and the Providence College Council of Advisors. Dan is also a member of the Race to the Top Steering Committee for the Rhode Island Department of Education.
An engaged supporter of nonprofit causes including the St. Jude Children's Research Hospital, The Boston Red Sox Foundation, Hasbro Children's Hospital and Hospice, Institute for the Study & Practice of Nonviolence, and Amos House, he is also active with the Boys and Girls Clubs in Rhode Island.
A graduate of Fairfield University in 1973 with a degree in marketing, Sullivan graduated in 2003 from the Harvard Business School's Executive Owner/President Management program.
Alison Mead Australia Business Manager
Alison Mead is the Australia Business Manager, joining Collette in 2014 to set up the new sales and marketing office in Australia. Alison leads the customer care call centre and the marketing teams. With more than 23 years in the travel industry across all disciplines from tour manager to marketing, sales, and customer service, she brings a wealth of experience in leadership, sales and customer first environments.
Prior to joining Collette, Alison worked in retail travel before joining the adventure travel arena with a global multi-brand company managing a team of professionals across wholesale, retail and marketing. She understands the global landscape both from a destination view and international sales. Alison’s passions are around leadership and building successful team environments that translate to the best in customer service.
In her spare time, Alison enjoys spending time with her husband usually relaxing by the beach or weekends away discovering new corners of Australia and her native New Zealand. Travelling is by far her biggest passion and this role lends itself well to ensuring there is something new to explore and learn about each year. Her most memorable experiences have been around exploring different cultures like India, Peru, Vietnam, Guatemala, Egypt, Kenya and the excitement of big cities such as Bangkok, Beijing, New York, London and Paris. At home Alison spends her time in the garden trying to recycle and compost as much as possible, as well as being an avid reader and budding cook.
Bob Colucci Executive Vice President & Chief Financial Officer
Bob is Executive Vice President and Chief Financial Officer for Collette. He serves on the Company’s executive committee and has provided financial leadership for over 16 years to the organization. Bob joined Collette in 1999 as Controller, was promoted in 2008 to Vice President – Finance, and in 2015 was named CFO. During his tenure, the organization has more than doubled in size.
Prior to joining Collette, Bob held senior financial leadership roles at Cookson Electronics, was CFO at Daly & Wolcott, and Controller at the Providence Journal Company. Bob began his financial career in 1989 and was with KPMG in Providence for six years. Bob is a Certified Public Accountant licensed in the state of Rhode Island. He obtained his Bachelor’s Degree in Accounting from Providence College and his Master’s Degree in Business Administration from Bryant University.
Aside from travel, Bob enjoys playing golf and skiing. He is also an active member in the community. Bob is a board member, finance Chair and Treasurer for Fellowship Health Resources, a non-profit organization providing services to individuals with mental illness across 8 states. He is also a board member and Treasurer for the Providence market of March of Dimes.
Bob resides in Greenville, RI along with his wife, Donna and their three children.
Rachelle Handfield Executive Vice President of Human Resources
Rachelle Handfield is Executive Vice President of Human Resources at Collette. A member of the executive team, Rachelle joined Collette in 2014 to lead all of the Human Resources functions across the company elevating HR's impact on the business. With more than 20 years of human resources leadership experience, Rachelle has responsibility for recruitment and staffing, internal communications, learning and development, organizational effectiveness, wellness and benefits, compensation, and employee relations. She has deep expertise in leadership development and transformational change.
Prior to joining Collette, Rachelle worked in the financial services industry. She has previously served on executive leadership teams and committees contributing to the development of business strategy and workforce mobilization. While she has many accomplishments, one of Rachelle's proudest moments was her team being recognized for learning innovation with the 2013 Learning Elite Award, a nationally recognized achievement.
Rachelle holds a Bachelor's degree in Business Management and a Master's degree in Human Resources Development. She also has an Advanced Leadership Certificate from Babson Executive Development, and an Executive Leadership Development Certificate from Harvard Business School.
In her spare time, Rachelle enjoys spending time with her husband and two boys. She is active in her son's lives with their sports and academic activities, as well as active in her faith community and volunteers her time in supporting community priorities. She is passionate about learning, in particular childhood education ensuring children have access to quality education early in life regardless of socio-economic status. She previously served on the board of Inspiring Minds, a not-for-profit organization focused on providing educational support services enabling inner city children to grow academically and socially. Aside from traveling, she also loves knitting/crocheting and reading.
Paula Twidale Executive Vice President
Paula Twidale is the Executive Vice President of Collette, a position held since early 2000. A member of Collette's Executive Committee since 1996, she serves on the company's Strategic Planning Committee which is responsible for examining policies, competitive position, and diversity with long-term perspective.
A travel industry veteran for 35 years, Paula began her career with Eastern Airlines, holding positions of Passenger Service Manager and Interim Director at Boston's Logan International Airport. She was recruited by Collette in 1992.
Among her many accomplishments, she implemented a Harvard Business School concept resulting in a system to enhance operational efficiencies within several departments that she oversees. She spearheads the Guest Relations Taskforce, which focuses on the overall quality of Collette's tours and experiences. She also developed a crisis management system to continuously monitor and communicate unforeseen events affecting the health and safety of travelers while on tour.
Paula has long been well-respected in the travel industry. Travel Agent Magazine has nominated her five times as one of the most powerful women in travel. She serves as vice chair on the executive committee for the United States Tour Operators Association. She is an active member of the Wings Club in New York.
In the community, Paula serves the Rhode Island Chapter of St. Jude Children's Hospital and is a Board Trustee for Rhode Island Public Expenditure Council, a nonpartisan group that provides research aimed at improving state and local government. She is on the committee for the Flames of Hope Run/Walk Series to benefit the Gloria Gemma Breast Cancer Research Foundation. She is an active volunteer with Tourism Cares, a nonprofit that brings travel organizations industry-wide together in the unified mission to help preserve, conserve, and protect tourism-related sites in America that need care and rejuvenation.
She holds a Bachelor's degree in Sociology and a Certification in Gerontology. She has also completed the Executive Leadership programs at the Harvard Business School for innovation and strategy executive education as well as customer service and performance.
Bill Dziura Executive Vice President of Information Technology
Bill Dziura is the Executive Vice President of Information Technology for Collette. A member of the company's Executive Committee, Bill has been with Collette for 20 years, starting as the company's Controller in 1992. He has been in charge of all Collette’s technology initiatives, systems, security and infrastructure for the past 15 years.
Among his many accomplishments at Collette, Bill spearheaded the successful overhaul of the Collette Reservation and Operating Systems. Most recently, he directed the company-wide effort to launch the Gateway, an interactive online tool that allows travelers and travel professionals to quickly access all of their Collette tour information and more. Through his leadership and vision, he has led Collette's reinvention of systems and processes resulting in improved service delivery and sales growth.
Prior to joining Collette, Bill worked at KPMG Peat Marwick in Providence for five years as an accountant and audit manager. Later, he worked for the corporate offices of John Brown Inc., in addition to serving as Assistant Controller at one of their divisions, Cumberland Engineering in South Attleboro, Massachusetts.
Bill is a graduate of Bryant College with a Bachelor's degree in Business Administration, and holds a CPA certificate in Rhode Island. He obtained his Master of Business Administration degree from the University of Rhode Island. Aside from travel, he enjoys professional baseball, football, and soccer. He is actively involved in youth soccer. He is also involved in the mentor program for Year Up. Year Up is a one-year, intensive training program that works with urban young adults 18-24, enabling them to move on to full-time employment and higher education. Bill has also been actively involved with the March of Dimes for many years.