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Reviews Of Imperial Cities featuring Prague, Vienna & Budapest

Imperial Cities featuring Prague, Vienna & Budapest

From £1,399 pp*

10 Days • 15 Meals

    • Service
      4star
      Collette customer service staff are always professional and detailed.
    • Tour
      3star
      The actual tour couldn't compare with our 3 other tours we have taken with Collette. Walking pace too slow. Mozart Tour slow and boring. Spent too much time driving to locations out of town vs. touring main attractions in the 3 cities. Tour Director was not top notch. Collette needs to schedule other sightseeing options into the tour such as Parliament. Tour Director needs to attend Dinner with group vs. Restaurant staff asking each table where the tour director is and who has a voucher to pay for dinner. Tour Director needs to sit and eat with tour participants sometime.
  • We will be traveling again somewhere next year but will not be Collette .

    • Service
      3star
      Tour guide was not up to usual level we have had in past 3 tours. He spent too much time doing paperwork during the day and did not stay close to group. Nice guy but not up to level of last year’s tour with Sybila in London and Paris. Too many tours out of each city to eat lunch or dinner. We could have used the extra time see all the wonderful sites in each city. A couple of the add on tours were not as good as most extra one’s we have taken in the past trips with Collette. I will have to admit we got off to a bad start with flight cancellation by American Airlines in Philadelphia. Lost a day and half of trip due to flight.
    • Tour
      3star
      Hard to remember one. Will anything happen for the night the 22 folks stuck in Philadelphia and missed one night and part of first day of tour. When our group finally landed in Prague it was the first time a representative from Collette did not greet us. We had 22 people waiting for 10-15 minutes. Not good!
    • Service
      3star
      Too much free time in places where only tourist stores are located, and not enough time in the cities we came to see: Prague, Vienna, Budapest.
    • Tour
      3star
      Vienna palace and concert.

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