A true travel experience starts and ends with peopleDiscover the difference of a guided tour. Learn about our Travel Protection Plan, Loyalty Program, The Gateway and our included Sedan Service.
- 5 Reasons to Go Guided 5 Reasons to Go Guided
There are so many benefits to letting someone else take on all the details that come with having The Perfect Trip. See why more and more travelers choose to Go Guided — and why they never go back.
Go Tour Managers!
On Day 1 of your trip, you’ll meet a friendly person who sure does know a lot about your tour and the destinations you’re visiting. This highly skilled professional is your tour manager…and from the moment you meet this key player on your tour, you’ll know you’re in good hands. With their rich travel backgrounds, as well as their useful information about language, currency, and all things local, you can relax and enjoy the ride.
Visiting a destination gives you a taste of the local culture. But imagine actually becoming part of that culture. Staying overnight in an Irish castle like Old-World royalty…feeling the cool waters of the Great Barrier Reef envelop you as you snorkel in its turquoise paradise…or rolling dough with an Italian chef to make the perfect pizza. It’s not just about all the iconic spots that will make for the best photos, it’s about diving into another world that makes for the best memories.
Go Product Team!
Our product experts are probably on the road right now — scoping out the best of our worldwide destinations. They go, take it all in, and find the moments they love best. Those are the moments they create for you. Those experiences and sights comprise each itinerary and make each one extra-special. Best of all, you don’t have to plan a thing. You just need to choose which itinerary best suits you.
Travel is social by nature. Guided travel is extra social. Meet a cast of characters: your fellow travelers, tour manager, driver, local guides and more. The social aspect of guided travel is one of the best parts! Many travelers on our tours have forged lasting friendships. Think of all the wonderful people waiting to meet you out in the world.
Your peace of mind is the most important thing to us. And that starts with our roundtrip home to airport sedan service. Forget taxis, airport fees, or public transportation. We will get you there...and back. And if for any reason you need to cancel your tour, you can do so — right up until the day before departure — and receive a full refund (thanks to our travel protection plan).
- Travel Protection Travel Protection
That is, if something happens on tour, or if you need to cancel for some reason before your trip departs, you’ll get a full refund. Our philosophy: it’s better to have it and not need it than to need it and not have it.
All you need to know about Collette’s Travel Protection Plan:
If you need to cancel for any reason right up until the day prior to departure, you’ll get a full refund (less the cost of the plan). Plus, you are covered on tour. If you have to stop your trip or return home early, need medical assistance or evacuation, suffer a baggage loss or delay, or are delayed on tour for 12 hours or more, you are covered. It’s the kind of peace of mind you cannot put a price tag on
- Loyalty Program
Some TLC for Our Most Loyal Travelers
Travel Loyalty by Collette (TLC) is our way of saying ‘thank you’ to the travelers, group travel professionals and travel agents who choose us to go guided again and again.
How Does TLC Work?
Guests can enroll in TLC through a simple online process after reserving a trip.
Once a traveler departs on their trip, they receive a $150 credit (per person) toward the next trip they take within 12 months, or a $100 credit for a trip taken within 13-24 months.
- The Gateway The Gateway
Be a part of the Collette Gateway
Keep track of your travel experience on the Gateway. On your personal profile page, tell us where you’ve been, enjoy a countdown to your tour, see information about the destinations you’ll visit, and check out popular travel tips. The Gateway makes your travel experience easy and fun.
Plus, when your tour is over, connect with your fellow travelers to share your pictures and see their pictures. Keep the memories building long after you’ve returned home.
For group travel professionals, the Gateway also helps them keep track of tour information, bookings, passenger communications, marketing materials, and more. It’s like a virtual assistant, saving group planners time so they can focus on the personal service they and their customers enjoy.
- Included Sedan Service Included Sedan Service
The Difference Starts at Your Door
You’ve worked hard. You’ve earned a trip somewhere wonderful in the world. You’re here, on this page, because you are already thinking about it.
We believe travel should be easy and convenient, from start to finish. That’s why we have introduced our Included Sedan Service:
- Collette’s roundtrip sedan service takes you from your home to the airport.
- It’s included with all air-inclusive journeys to anywhere in the world.
- It’s yet another reason to travel even more.
Not valid on group travel. Included in many U.S. cities within a 50 mile radius of more than 90 airport gateways. Service is available between 51 and 75 miles for a small fee. One transfer per room booking. Additional stops are not permitted on route. For parties of 3 or more alternate vehicles may be used. Other restrictions may apply; call for details.