Collette launches new ‘Passport Club’ loyalty program

Pawtucket, RI (September 1, 2023) – Collette announces the launch of the revamped “Passport Club” loyalty program. The program rewards travelers in a dynamic way so that they can unlock more perks with every adventure.

The Passport Club is an upgrade to Collette’s previous loyalty program, where travelers received a flat rate credit for within 1-2 years of their initial tour.

With the enhanced Passport Club, travelers are automatically enrolled into the program as Level 1: Adventurer. They can then tap into the following perks after completing their first and second tours with Collette:

• Travelers receive a 5% Loyalty Credit* on their next Collette tour when it’s completed within 12 months of their most recent departure date.
• Travelers receive a 3% Loyalty Credit* on tours completed within 13-24 months of their original trip.
• Loyalty Credit expires 24 months after their most recent departure date.

Once they’ve completed their third tour and all subsequent tours, they’ll move into Level 2: Explorer, a tier of the loyalty program that features all of the perks of Level 1 plus an additional benefit:

• $100 of credit towards purchasing optional tour components or upgrades when travel is completed within 24 months of the most recent trip departure date.

"Our travelers mean the world to us and we are thrilled to launch our revamped Passport Club," said Jaclyn Leibl-Cote, president and chief customer experience officer at Collette. "With our dynamic program, the more you travel, the more you'll receive. Plus, the bigger the trip, the bigger the credit. We are grateful to our family of travelers and want to reward them for every adventure they take with us."

Full Terms & Conditions 
Passport Club Loyalty credits are earned after tour completion and can be applied to bookings on future trips to be taken. Full credit of 5% is valid for your next tour when travel is completed within 12 months of the original trip departure date. A reduced credit of 3% is valid for travel within 13-24 months. Credit expires 24 months after the original trip departure date. Loyalty credit is calculated as a percentage based on the land portion of the last tour taken, including pre/post-tour extensions, room upgrades, and on-tour internal air, less any discounts/offers. Airfare to and from the tour, airport transfers, pre & post-night accommodations, optional tours, taxes and fees, and travel insurance are excluded from the credit calculation. Loyalty credit may be combinable with other offers. Credit must be applied before final payment on a future booking. Credit is not redeemable for cash and is non-transferrable. Passport Club Level 2: Explorer additional $100 credit is valid on new bookings for past guests who have previously traveled with Collette three or more times and are booking their fourth or more trip. New Loyalty credits will be generated for all returning travelers after their return date. The new credits will start with the September 1, 2023, tour departure dates and can be applied to future bookings in addition to non-expired loyalty credits that were generated under the original loyalty program.

About Collette:

As the longest-running tour operator in North America, Collette is the company travelers can trust. Leading with integrity, Collette’s comprehensive travel protection plan, flexible tour pacing, and strong relationships within the travel space set it apart. The happiness of its guests has been its roadmap since 1918 and today Collette offers over 160 tours to all seven continents and five distinct travel styles, including small group touring and river cruises. This third-generation family-owned business is dedicated to giving back in both local and global communities through its social responsibility platform.  For more information, visit www.gocollette.com.

Media Contact:

Sam LaFrance, Collette
Phone: 401.426.4504
slafrance@collette.com