Spotlight on New Orleans

05/06/2019

Service

I most definitely would recommend Collette Tours to anyone I know! My husband and I have traveled with other companies, both within US and overseas, but Collette stands out greatly in terms of service, security, friendliness, to name a few. In fact I’m going with Collette again in the fall, God permitting.
Tour

I had zero complaints whatsoever about anything in the entire tour. Our tour guide, Elizabeth, was too good to ge true, if I had to compare her with previous tour guides we’ve had in the past.

04/29/2019

Service

Very fun and interesting--I learned a lot about New Orleans and the surrounding Bayou when we visited one on the swamp tour. I had a lot of fun, and the positive did out way the two negative aspects of the tour (which were in no way Collete's fault). The walking tour was difficult as we were in two groups and only one group had the radio as the company that mailed them out to our Tour Manager Elizabeth only sent one headset. We could hardly hear the tour guide over the natural sounds of the French Quarter. And while the food at the Court of Two Sisters was delicious, several of us had to wait 30 minutes for our entrees (and by that time the rest of the group had already finished their's). The rest of the tour was awesome, to me. Especially being able to visit the WWII museum (lots of information, exhibits and things to watch/listen to). One of the best museums I have ever been to. The Swamp Tour was another highlight. I don't remember the name of the guide, but his boat was called "Cajun Cadillac" and his personality and humor and knowledge stood out to me. And visit to the Oak Alley Plantation was very informative, and different (you don't see things like that in California), and pretty. Over all, despite the two hiccups in the trip, my experience was very fun and enjoyable. Definitely worth doing.
Tour

It was really fun and enjoyable. The tour guides were informative and the tours enjoyable. My favorite memorable experience had to be the WWII museum. I've never been to a museum like that before and it was huge (five buildings, and I only made it to three of them in the hours provided), and very informative. I enjoyed it a lot. Second was the swamp tour, the guide was hilarious and informative and the experience over all had a fun air from start to finish.

04/27/2019

Great experience!!

Service

This was our first trip with Collette. It was well planned, fun, and full of history. Our tour guide Elizabeth Williams, was exceptional. She was very knowledgeable, so we learned so much about the area of New Orleans. Linda & Ken Tarrant 😀
Tour

Overall, great!! Glad we went.

04/27/2019

Could have been done a little better with a different tour manager.

Service

Less walking on the tour, being able to be dropped off at the hotel not dropped off 3 blocks away and having to walk to the hotel. This was a group of seniors and the walking all over was a little much. The 2 Tours we had on the bus we had to walk 3 blocks to where the bus was parked waiting for us. Get serval smaller buses that can travel Bourbon Street. I did see a large bus drop off a group right at the hotel entrance wondering why Collette did not have this service for our group.
Tour

The best tour was the swamp tour, and the cooking school. Don’t us the court of 2 sisters for dinner ever again. It’s a outside dining plus the birds were a problem. The were eating the foods as it was being brought out, coming down on you table while dining. Some people did not get their food until it was time to leave. The service was terrible.

Thank you for traveling with Collette to New Orleans. Your feedback will be reviewed by the Product Design Team in order to improve the overall touring experience for our guests.

Collette Support

04/27/2019

A fun filled trip with a life time of memories.

Service

My accommodations in New Orleans was outstanding, the organized activities were fantastic and there was just the right amount of time for independent activities. This was my first trip to NOLA, I traveled alone but easily made new friends. I’d definitely recommend Collette to others.
Tour

I had an outstanding time, enjoyed the cooking school while learning local history. I appreciated the free recipes! The bayou trip, steamboat trip down the Mississippi and tour of the Mardi Gras museum were especially nice.

04/23/2019

Service

Our local Tour Guide, Elizabeth was excellent and went over and above making sure we were well taken care of always. We would have liked to have more dinners included, as well as better transportation in the area.
Tour

Cooking School was exceptional! The World War 11 Museum (optional tour) was incredible-we went and it should be added.

04/22/2019

Service

I found everyone associated with Collette to be extremely customer-service oriented. They were invariably happy to help with an issue and never dismissive of any concern that we might have had - even when we were being a bit silly.
Tour

Every aspect was interesting, pertinent to the area or history of the region, and all were memorable. A very well-thought-out tour with a variety of different experiences that would appeal to all tastes. The evening at the Culinary School was a highlight - the chef was both knowledgeable and entertaining, and I leaned a lot not only about Creole and Cajun cooking but about the history of the area and about cooking in general. The swamp tour was great - it was so nice to be away from the city and out in nature and sunshine … I never thought I could get excited (in a good way) to spot alligators!

04/20/2019

Service

Our tour manager, Elizabeth Williams, was absolutely tops. Tours were very good,especially Oak Alley Plantation and the WW2 museum. Would like to have spent more time at City Park.
Tour

Flight arrangements were horrendous. No need to leave from Boston and to come back thru Chicago to Boston again. If I had known about this I would not have chosen this tour.

04/20/2019

A vacation that was relaxing and memorable.

Service

Wonderful hotel. Elizabeth was a marvelous tour manager/guide. I never felt rushed and ended up seeing and doing everything on my list.
Tour

A vacation that was relaxing and so memorable!

04/20/2019

Spotlight on New Orleans can't be beat

Service

Wonderful selection of included touring/sightseeing attractions.
Tour

From start to finish our Collette Tour Manager Elizabeth was the best! The Royal Sonesta Hotel's location was excellent. The included meals were great. Highlights were WWII Museum, New Orleans School of Cooking, swampland cruise.

04/13/2019

Service

Well organized tour. Appreciated the car service to the airport.
Tour

The Mardi Gras World was fascinating! We enjoyed the bayou trip which allowed us to see alligators firsthand!

04/13/2019

Service

I would certainly purchase their service again as I have had good experiences in the past. THE MAIN OFFICE DID OMIT TO ENCLOSE OUR TRANSFERS IN THE PACKAGE.
Tour

A very mixed agenda which gave a good overall view of New Orleans. Our Tour Manager was not allowed to accept our US Visa cards for the side trips and so we had to pay the exchange on our Canadian Visa's. We could see the reason behind this as they were perfectly legal. The reason given was that we had paid for Spotlight in New Orleans with Canadian Funds. I state awe as my companion had the same experience.

04/13/2019

Service

excellent tour director
Tour

tour inclusions except for cooking session

04/13/2019

Service

It was great. Knowledgeable and personable tour guide. Lots of fun
Tour

Really enjoyed the outdoor jazz venue right across the street from the hotel

03/31/2019

Service

It was my 1st tour and could not have been better. Our tour guide, Jen, was the best, very knowledgeable, and pleasant. Transportation arrangements were also excellent and on time.
Tour

The overall view of New Orleans sightseeing experience

03/14/2019

Wonderful tour!

Service

Very good tour. Hotel clean and functional. Best was that it was right on Bourbon St. in the heart of the French Quarter. The Jazz club in the hotel was another enjoyable experience. Highlight was Mardi Gras World tour! Can’t say much about the parades because it rained but we did manage to take home some beads.
Tour

For the reasons I have stated.

03/13/2019

Great overview of New Orleans!

Service

Well organized tour. Excellent, outgoing, enthusiastic guide. Great selection of places to visit to get an overview of New Orleans.
Tour

Visit to the cooking school...very entertaining chef and great food. Wonderful introduction to the mixture of cultures and Mardi Gras celebrations.

01/18/2019

Loved the trip

Service

Great trip. Staff were pleasant knowledgeable, on time, very accommodating, the accommodations were excellent and of high quality, excursions were interesting and fun. I’d definitely do travel with Collette again in a heartbeat.
Tour

Great trip. Will definitely travel with Collette again in the future.

12/29/2018

Travel with Collette makes us feel pampered!

Service

We have traveled with Collette twice now and both times enjoyed easy, comfortable, organized and worthwhile experiences. Collette makes us feel pampered!
Tour

We saw and experienced some of the best of the city: the food, music, and attractions. Listening to jazz on Frenchman St was the most fun. The WWII museum was impressive.

12/29/2018

New Orleans Holiday Tour

Service

Service was EXCELLENT!! A great company to travel with.
Tour

I loved the World War II museum, the swamp ride, the beautiful holiday decorations, and the OYSTERS.

12/23/2018

A very well planned enjoyable trip

Service

The tour guide was excellent. She was knowledgeable, friendly and patient. There was an excellent mix of organized a activities and free time.
Tour

It included a variety of thing both entertaining and educational

10/20/2018

Service

This was a very enjoyable tour!! Very Very well planned and a smooth operation from the moment I was picked up at my home. The tour guide and local guides were very knowledgeable. I hope to take another tour with Collette.
Tour

I enjoyed the cemetery tour ...the local tour guide did an excellent job. She was very informative..I also enjoyed the NO Cooking School dinner. Thanks again. I have always wanted to go to New Orleans...so glad I made this trip!!

10/13/2018

FUN!!!

Service

3 times using your service. Everything went smoothly. Italy, California and NOLA. Hotels great, tour guides too, restaurants fine. Hope to go somewhere next year if possible.
Tour

bus tour the best in the city, very interesting, next the walking one.

05/16/2018

New Orleans and the Jazz Festival

Service

We were treated very professionally and personably by Collette and all those associated with such as our Tour Director, Randy Ley.
Tour

The tour was excellent ... Our accommodation and its location right in the centre of the French Quarters were fabulous as were the 2 days at Jazz Fest along with the additional walking tours, tour of the city of New Orleans, and the swamp tour (where we saw many, many alligators). Another highlight of the tour were meeting and building relationships with all the other people on the tour.

05/15/2018

Service

Everything was well planed and our tour guide was excellent and well informed about the tour.
Tour

Cooking school and jazz festival

05/15/2018

Service

Randy was an excellent tour guide. He was helpful and made the trip fun.
Tour

The tour was excellent because there was a lot of free time. The cooking class was a fun experience.

12/26/2017

Service

Tour guide was very knowledgeable. Good tours included, but also enough free time.
Tour

Excellent walking tour and bus tour. Great food.

12/17/2017

Service

excellent hotel, good location. Great tour of the French quarter. Tour guide was good.
Tour

enjoyed the food and sights

12/17/2017

Service

What an amazing tour. Our guide, **** was outstanding. Whether it was a walking tour of the French Quarter or a panoramic tour of the city, **** enlightened us with her knowledge of the city. Since it was the holiday season, we visited hotels which were beautifully decorated. Knowing the best restaurants for Cajun or Creole specialties was extremely helpful. We truly enjoyed this wonderful experience.
Tour

My favorite experience was the New Orleans cooking school. Chef ** was informative and entertaining, and the food was so delicious. I loved the whole event.

12/17/2017

Wonderful visit to New Orleans

Service

It all starts and ends with tour manager who lives in the city. Jen was great!
Tour

Great variety of activities that showcased New Orleans. And, the food was great.

11/26/2017

New Orleans fun and affordable.

Service

All the tours were well planned and interesting. Our Guide was excellent and well informed. Great optional choices.
Tour

Ww11 museaum and Burbun Orleans hotel Jazz bands.

10/22/2017

great

Service

The service was great and enjoyed the city.
Tour

cooking class was excellenr.

10/06/2017

Had a good time

Service

First tour I've ever been on. It was a good experience. The guides were very knowledgable and I learned a lot. Meals were excellent. too much walking and the bed was too small for two people.
Tour

Learning how New Orleans started and about their beginnings and their special foods.

10/02/2017

Service

******* was very knowledgeable about the area, kept everything flowing and relaxed. As an Activity Director of a Senior Living Community I know that can be difficult at times. She was pleasant, always accessible and made you fell very comfortable.
Tour

We especially enjoyed the WWII Museum , my husband is a big history Buff. The trip on the riverboat as well as the Jazz club.

04/30/2017

Service

I would definitely recommend Collette Vacations. Good value.
Tour

My most memorable experience was a tour that was not part of the Collette package. It was a tour of the Whitney Plantation (also the Laura Plantation) and it was a life changer. I had to miss the city tour to do both plantations and was unhappy with missing parts of it but didn't want a pass & point. Recommend you include the Whitney Plantation in future.

04/30/2017

The start of almost every tour repeated the same "history" of New Orleans!

Service

(personal details removed by Feefo) our guide was knowledgeable and helpful. The food in the included meals and the two meals with the optional tours was mediocre at best. We have scheduled a Washington DC tour with Collette in the Fall and if the food isn't more diverse and a higher standard we will not be booking any further tours with Collette.
Tour

Repeated info from guides. Mediocre food.

04/16/2017

Best guide in New Orleans

Service

Our guide *Personal Details removed by Feefo* was exceptional! She made sure everything happened exactly as it should. She was always available for help and suggestions.The swamp tour, walking tour, city tour were all very enjoyable.
Tour

Holding an alligator on the swamp tour.

11/13/2016

New Orleans - great but tiring

Service

The tour was great. We never did get to introduce ourselves to each other.
Tour

The swamp tour was unusual. The dinner at the Court was good. City walking tour was too long and tiring.

10/02/2016

New Orleans was very interesting and has a lot of history there.

Service

Everything was well planned and the tours and sightseeing were great. We could've never done it on our own.
Tour

Enjoyed the sightseeing tours.

06/11/2016

New Orleans in 5 days

Service

I really enjoyed this tour. It was nice to be in one hotel for several nights-right in the French Quarter. Our tour director, was very personable and helpful. We had some highlights-a boat trip in a swamp where we saw alligators and a paddlewheel steamboat trip on the Mississippi

05/20/2016

Service

I was very pleased with all aspects of this tour and Colette management
Tour

Tour guide was wonderful. She did a great job. I enjoyed the guided tours, the mule carriage ride in the poring rain, and lots of time to walk around and do what I wanted to do and, of course, Cafe DuMonde