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We get it.

Sometimes life happens and your carefully made plans have to be cancelled.

That’s why we created our industry-leading Travel Protection Plan. It offers you a full refund of your money (less the purchase price of the plan) in case you have to cancel for any reason up to 24 hours before departure. This is just one of the ways we are with you at every step of the journey—even before it begins.

"We had our tour booked well in advance of our departure date.
We were so excited to finally be going to Italy!

It was going to be an absolute dream come true for us. But, soon after we booked our tour, we found out another dream of ours was about to come true: the birth of our first grandchild!

As it turns out, our daughter in-law was due to have a baby whilst we would have been in Italy! I called Collette and they gave us a full refund minus the cost of the travel protection. Italy can wait, but babies do not!

Since we did not lose our money, we can come back to book a new tour once our little miracle arrives. Thanks for having us covered, Collette!”


Call today to talk to our experts about Travel Protection!
1300 792 195

Read full details of our Travel Protection Plan