US
Tours
Alpine Lakes & Scenic Trains
featuring a cruise on Lake Maggiore and scenic trains in Switzerland & Italy
11 DAYS
$4,699
pp*
*Rate is per person, land only, double occupancy, tour inclusions and available options may vary based on departure date.
Please select a date below for more details.
Please select a date below for more details.
Climb aboard legendary Alpine railways and set out on a journey across the captivating Alpine landscapes of Switzerland and Italy. Ride two legendary train routes – the Glacier Express and the Bernina Pass Train. Relax in some of Europe’s most stunning and exclusive resort villages, including Zermatt, St. Moritz and Lake Maggiore, Italy. Explore Lucerne, the "Swiss Paradise on the Lake.” Ascend Pilatus on a unique excursion along the steepest railway in the world, soaking in the scenery from 7,000 feet above sea level. These are the Alpine views you’ve been dreaming of.
Your Tour Includes
- 5 Handpicked Accommodations
- 14 Meals
Included Highlights
- Zurich
- Glacier Express Train
- Zermatt
- Lake Maggiore
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Customize Your Tour
Getting Prepared
Know Before You Go
Enhance Your Tour
Accommodations
Hotel Krone Unterstrass
Night 1
Hotel Restaurant Derby
Nights 2-3
Zacchera Hotels
Nights 4-6
Hotel Steffani
Night 7
Radisson Blu Hotel, Lucerne
Nights 8-9
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Trip Reviews
Live, Unedited, & Independent Traveler Reviews
Rating
354 reviews
4.6
Out of 5
Based on 354 independent reviews
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The scenery in Switzerland was spectacular and our tour guide was very knowledgeable and helpful.Douglas McElroy
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Not Collette's best effort but memorable tour. Previous tours were highly enjoyable, this one was fine.Jan Pavlicek
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Made a snow-ball of Switzerland snow!Rose Heiler
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Great trip. Tour leader excellent, very personable, responsive to issues and great sense of humor. Driver also very good. Nice hotels, good balance of planned activities and free timeMaureen Merrill
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Aside from arriving in Zurich 24 hours later than expected due to American Airlines mechanical problem with the plane, the trip was wonderful. Ned, our tour manager was extremely knowledgable about the region and had a great sense of humor. Our hotel accommodations were very nice, in particular, Hotel Alex in Zermott.Jean Miller
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The tour, once it commenced, was well paced and spectacular. Our guide, Ned, was very knowledgeable and easy to interact with. Our accommodations were very fine, comfortable, in great locations.Joan Fitzgibbon
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I left my wedding ring at a hotel in Switzerland & didn’t discover until Italy. Our tour manager managed every detail & had it safely back on my finger in 3 days!🥰Roberta Hamann
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Switzerland was breathtaking. From trains, gondolas, buses and walking paths we were so impressed . Collette travel selected charming towns, lovely hotels and informative tours. Our guide. Vili, kept us on schedule and also provided ample time for browsing , shopping and lunch. His subtle chocolate treats and wine tasting added a nice touch.
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Our tour guide and bus driver were wonderful. They were so knowledgeable and helped me, with my walking and agility disability.Gary Hildebrandt
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the tour was definitely well organized and our guide and even the bus driver were great. I think we were in Zermatt and I went looking for a tshirt. When I came out of the store, I was surprised by a whole herd of goats being herded down main street!James (Bob) Merchant
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Seeing the Matterhorn was amazing. The tour guide, Javier Gimeno, was the best. He was fantastic and I feel lucky we got him. Milo, our bus driver was outstanding. Accommodations were great. Switzerland and Italy were amazing. The problem with the trip was the order of the trip. I feel the full day in Zurich should be the last full day of the trip. The wine tasting in Italy was a waste of time. And the stop in St. Moritz was pointless. I'd rather have an extra day in Lucerne and skip St Moritz all together.
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Javier was the best! Some hotels did not provide the best experience ( Dino Lake Maggiore had many features not operating, jacuzzi, sauna etc). Others had coffee machines but no coffee. Bernina express was incredible….a must see. A little too much time on the bus the day of the Bernina express.
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Our tour manager Marie Pillar Rocchio was outstanding. She was very good and friendly to all on our tour. She was the best tour manager I ever encountered in my more than 10 trips to Europe.John Reali
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Tour manager was outstanding Staying in Zermatt and Lucerne , accommodations were nice and central location, easy walking to attractions Taking the train through the mountains Should probably pick a different town other than St Moritz if nothing is open and going on in the townStephen Smith
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Our tour manager, fellow travelers and scenery made the trip! Bravo Collette!Nancy Bradford
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This was my first Colette tour and it exceeded all expectations. Our tour guide Patryk Preiss was the best! He made the trip so much better with his wit, stories and energy. The trip was fast paced with everyday bringing new adventures by train, coach or walking tour. And boat! I enjoyed it so much I want to go again!Leigh Peltier
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Train trips were great! Lucerne and Zermatt were special.
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Mt Pilatus, fondue, Bernina pass regional train, Zermatt and Hotel Alex, Isola Bella, Oira, final dinner all fabulous. Size of hotel rooms for 2 people with carry on only- meh- I had to climb over my bag to get in/out of bed in Stresa, for example.
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The most memorable part of our tour was our tour guide. He was very knowledgeable, engaging, and a multitasker. He was very lighthearted and provided an enjoyable tour for us.Diane Burnham
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The small town of Oira with the family's wine tasting and very old chapel was my favorite even though it was raining.
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Now being remembered as my worse tour ever. The thing I neglected to mention in my first review was our welcome dinner. Alex, our tour guide met us in the lobby of hotel for a walk to restaurant. Dinner was lovely. We were then told to walk around town or back to hotel. He wasn't returning us to the hotel or even putting us on the right street. After some time wandering in this foreign city, someone from our group found us and redirected us onto the correct street. The extent of my disappoint is huge. And to add insult to injury, Collette offered us "compensation " in the form of $150.00 credit on future travel. Kind of feels like a slap in the face.
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We had a great time. Mo Was an excellent tour guide. She was very organized and knowledgeable. She made everything go smoothly, despite a couple of hiccups on our trip, she made arrangements so that we did not miss a beat. Most of the hotels were excellent with the exception of the Hotel Stefani in Saint Moritz. Several elements in the room were not in working order and the towels were very limited and small (and we had to search for the towels in a cupboard). We loved the Alex hotel and of course the hotel at Lake Maggiore.. We enjoyed the excursions, particularly the walking tour in Zermatt, Matterhorn museum, Mount Pilatus, and the trip to Oira where Mario was the perfect local guide. Loved the wine and cheese and will never forget Mario’s uncle the cigarette smuggler.
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Especially enjoyed the lion monument (found it very moving), the hotel and stay at Zermatt, and loved the cheese and wine tasting in Oira. Lake Maggiore and the hotel there were lovely.
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This tour was well planned and was a very memorable trip. I feel that everyone was well taken care of, accommodations were made for various needs and sensitivities without any fuss at all. The scenery was spectacular from beginning to end. I would recommend this trip to anyone interested in this part of the world. The only negatives, such as they are, were too little time spent in Montreux, Gstaad, and St. Moritz. I know there was no additional time to better include those stops, but for places of such stature, it felt incomplete to have spent so little time in each of them. Other than that, I have nothing but positive feelings for the trip, Mojca (or tour guide), or our fellow travelers. We will likely book at least a couple more trips with Collette in the years to come.Jeffrey Fine
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If I were to promote this trip to my clients again, I would not go in May. Also I believe you should reword the cruise on Lake Como because it is a waste of time to go to the Palace for that long of an excursion. More water time and time in the village. I think the Palace should be added on as an optional tour. My group thought the cruise on the Lake would have be much much longer. Lake Maggiori was wonderful
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Tour was too rushed. Although it was advertised as a "train" tour, we went by bus from Lucerne to Montreux. We spent about an hour in Montreux. Most of us would have liked to spend more time there. Our experience in Zermatt was marred by poor weather conditions, which made it difficult to enjoy our day there. Our "scenic" train trip to St. Moritz was cloud-covered and not very scenic. Again, we only stayed overnight in St. Moritz. It would have been nice to spend at least a day there. Fortunately, the clouds cleared and we did have a scenic train trip to Lake Maggiore. The size of the group made it difficult to manage. Included meals were not very good.Mary Sanada
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The best part was having Cynthia as our tour guide. Zermatt and Lucerne were my favorites. The scenery was breathtaking the hotels and meals were outstanding.DAVID SMITH
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This tour is very scenic and travel by train through Switzerland and Italy is great. Hotels used could have been better. First hotel in Lucern dod not have bathroom exhaust fans. Rooms were too warm. Lights, door locks did not work in the hotel in Zermatt. Bed was so bad you sank into the middle and had a back ache the next day. We were also traveling with a large group that were loud at every venue, which made it difficult to hear the tour guide. Food the first night in Lucern was nice, but other locations where dinner was included was okay. Our farewell dinner was mostly fish items, which my husband and two others at our table did not eat.
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What an experience traveling by train through the beautiful Alps! Also loved Lake Maggiore! Unfortunately some of our rooms were not the best; very small and overlooking a dirty courtyard or train platform roof. Our tour guide was very informative and helpful but at times rude and abrasive to folks in our group. When we arrived in our added days in Milan, the trip went downhill. The tour was too hard for most in our group. Two of our group got hurt trying to use the metro. They asked for the hotel desk to get them a cab but were directed to use the metro. Two weeks later at home, our friend is still in a rehab center because of her fall on the escalator.
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The tour was beautiful. The scenery was so beautiful. You have to travel in the train to see the beautiful views. It is hard yo describe.Dulasiri Amarasinghe
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Train ride is beautiful. Nobody can explain. You must go in the train and see the beautiful nature views. Train was very comfortable. Excellent lunch.Indira Amarasinghe
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Excellent tour We were very pleased with the entire programCharles Ferris
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It was all amazing but my ultimate favorite was the Glacier Express! Loved Lucerne, Zermatt, Montreux, and Lake Maggiore the best. Seeing the Duomo and the Last Supper was glorious. Vili was an excellent guide!! He cared about the group and made the tour a wonderful experience. Mili, too, was excellent. I felt very comfortable and safe with him as our bus driver. Both men were extremely skilled, kind, polite and made it fun for all.
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Everything was great. ….
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Thought the 7 hour train ride was quite long - views were fabulous though
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The trip was beautiful! I would highly recommend adding the train ride up to the Madahorn to the agenda as it was the best part of the trip. The 7 hour bus ride was a bit long and would have been more fun to break it up a bit and see something else instead of sitting that long. Other than that, it was wonderful!Sandra Mountz
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Loved the trip-would do it again
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Too much land covered in a short amount of time. I would have liked to spend more time in Zermatt.
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To much time spent on buses in small seats. Tour manager kept walking too fast leaving some couples behind on our walking tours. Spectacular scenery.
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We had a fantastic Tour Manager. The hotel in Lucerne, the Astoria, was not up to standards, due to a club on the top floor that had loud music with an intense bass until 4am. Very unsatisfactory. More time at Montreal would have been nice. The Hotel Alex was exceptional.
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The gondola ride to the top of the alps was awe inspiring. The hotels were very nice and clean. One had beautiful views of the lake. The food, the wine the people. It was just such a great experience.
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Informative, good pace, great tour manager
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Nice amount of free time. Great restaurants. Guide was great
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This was supposed to be my dream trip of traveling by train - especially the Glacier Express - across Switzerland. Prior to my departure, I began trying to contact Collette about the possibility of upgrading my Glacier Express ticket to Excellence Class. My travel agent also contacted Collette. I was told our tickets were for 2nd class - with no option to change. I was so disappointed. Sitting 2 X 2 with a couple who talked incessantly about their careers, trips, money, etc. for eight hours was a bit overwhelming. We didn’t have much room for our feet. The meal was good. I did, however, have my earphones playing beautiful Swiss music in my ear. Thank goodness for that perk. Prior to my Collette trip, I had dreamed of sitting on the train for eight hours, just enjoying looking at the beautiful scenery, in my own dream world. As I said - the Glacier Express was supposed to be the highlight of the trip. Then - to top it off - when I boarded the Bernina Pass, the same couple sat with me on that two-hour journey. I must confess, I think I might have been a little rude because I only wanted to view the scenery - not listen to the ‘braggarts!’ The other train ride from Gstaad to Montreux was also less than enjoyable. As I understand, a group of school children were sitting in our tour group’s car, so as the train made it’s very short stop, we had to hurriedly cram into whatever seats we could find in another car. I understand - Collette has very little control over the actual train rides. BUT this was advertised as ‘Scenic Trains,’ and I wanted to enjoy the scenery in quiet wonder. I am disappointed. I have traveled with Collette many, many times - and actually have more Collette trips already scheduled. This is one of the first times that I am really complaining about the packaging of the tour. Please take this under advisement, because I would imagine that other Collette travelers would welcome traveling in Excellence Class rather than Class 2.
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From booking through the tour itself, the entire process was very well organized. The Collette customer service team is the best and all aspects of the tour met or exceeded my expectations.Thomas Gannon
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It's so wonderful to travel with trust that all my needs are met. My only requirement was to enjoy. Who could ask for more.Judith Haggerty
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Beautiful scenery while on the train Winery tripVeena Girdhar
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Beautiful scenery and wonderful people. Tour guide very knowledgeable.
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Loved the town of Zermatt. The Matterhorn was awesomeMae Bomnskie
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The entire tour was amazingJamie Shashack
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Well organized and efficiently run.Joanne Gallo
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Beautiful tour, scenery was great! Tour guide was very helpful.
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The train rides were exceptional!Willa Jackson
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Loved all the cities and places visited. My favorites were Luzerne and Zermatt. Especially liked the stop at Mt. Pilatus just outside Luzerne. Train travel was comfortable and quite scenic.
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Great trip with lots of things to do. Enjoyed the ability to get out and tour on my own pace.
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The trains were spectacular; the views breathtaking. The tour's pace was the best mix of group and free time; I never felt rushed. See you next time!Denise Gelfand
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Trainstrainstrainstrainstr
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Hotel room in Lucerne was a little small and the bus seating a little cramped.Philip Gayari
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Disappointed in the room size in Lucerne and the tight conditions on the bus.Eileen Gayari
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Really enjoyed the tour. Best part was the cruise of Lake Como.
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Wonderful trip inspire of the guideEmmett Guest
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The tour was good . Trip via cable car up the mountain was beautifulChristine La Torre
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Our first room overlooked a construction sight. The next 2 hotels were5 stars. The optional train ride to the Matterhorn was awesome. The Glacier Express though a little too long was relaxing and the scenery was non stop
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All aspects of or tour were well-planned and well-managed, our guide was excellent as were the hotels we stayed in.William Lively
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I enjoyed the trip very much. The Matterhorn was incredibly beautiful! Will definitely recommend Collette.
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The tour guide was excellent and made the trip a great experience.Larry Lijewski
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Seeing the matterhorn and great weatherCarol Lijewski
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Trains to all locations plus Italy tour in small village
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The top of the Matterhorn
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The train tours were excellent. The Matterhorn was unforgettable. The Swiss countryside was beautiful If you would like more details on the tour guide, please let me know
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Seeing the Mattahorn from your hotel balcony was breath-taking. The train rides were scenic and each day top with the last with the Bernina Train ride the best of all. Could not sit with so many views to photograph.Jane Loupos
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The train rides can be long, but what beautiful scenery- mountains, valleys, glaciers, quaint villages. Loved Zermott. Fun walking street and what views of the Matterhorn. Unbelievably clean, safe and friendly.Michael Miller
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Mt. Pilatus Gornergrat - ZermattJoanne Richards
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The tour surpassed my expectations! Our tour guide was very knowledgeable and made it an enjoyable experience for all. I can’t think of one time when we were not impressed by the beauty of the country side.Thomas Hayes
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I loved the free time to explore and the excursions each day.Marcia Fisher
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The tour exceeded our expectations. Lovely hotels, great food, stunning scenery, and wonderful memoriesElizabeth Anton
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We enjoyed both the optional excursions, and the included events. I really enjoyed all the train trips that were part of this package, and the group with which we traveled was very friendly and prompt. The side trip to Oira to meet Mario was a definite highlight.David R
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I enjoyed the itinerary the scenery and the food Plus the companionship of my fellow travelers . Our Tour guide and Driver were the best ever.Marjorie Courtney
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The Matterhorn! Such an amazing day!Cynthia Stonecipher
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Lucerne and Zermatt were beautiful. We did the optional excursions to the top of Mt. Pilatus in Lucerne and Gornergrat in Zermatt and we'd highly recommend both.Carole Prest
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It is worth every star given.
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Riding the trains through the Alps was memorable. The stay in Stressa was fantastic and was a dream-come-true to express the Italian Lakes.Elyse Sporkin
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There was a good mixture of travel on the bus, train, and boat rides. We especially liked the train ride through the mountain past the glacier.James Norris
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No favorites. Began in Lucerne, which was awesome, and every day kept getting better and better. Really enjoyed Zermatt, and Glacier Express, and glacier.
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Switzerland was amazing. Como was disappointing
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Beautiful people, amazing views!Wendy Legere
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All of it was, can't say there was one bad thing about it
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Scenery and people. matterhorn.Debra Johnston
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optional train ride to top of mountain in Lucern
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Zermatt and the glacier paradiseLesley Mchugh
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Loved the trips up the mountain. Train rides were fun and scenic. The all day train trip was too long. Lake Como ferry was fun but we had to turn in our earphones in Switzerland and couldn't hear any narrative from our guide. Overall we loved it and would do it again!Sandra Sheppard
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There were so many memorable experiences that it's difficult to choose. No doubt, The Mount Pilatus tour was one of the highlights.Keith Winters
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The train excursions through Switzerland were unforgettable.
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Hard to pick one thing. All was so goodJudith Boldt
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wonderful scenery, European trains are clean, quiet and on time. Loved the gondola rides and getting so close to the glaciers.Donna Nelson
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Each stop was well planned and very well coordinated.William Unger
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Definitely worth the moneyDebra Unger
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Good hotels and itineraryJeevajothie Karthigesan
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Everything on the tour was greatEmanuel Bachman
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Loved Lucerne best, Lakes Como and Maggiore a close second. Unfortunate rain in Zermatt and could barely see the Matterhorn, but Hotel Alex was my favorite hotel/resort of the trip.
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Traveling through Alps on trains
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Great tour guide. Loved Zermatt.
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Shopping and tour at Zermatt. We liked the village.Rosalyn Kolb
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Zermatt was a favorite place.Grace George
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Really liked the glacier!Daniel Sherman
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Overall, a wonderful tour. Great manager and group. Only request would be to have a nicer hotel in Lucerne. And maybe a nicer get together for the group in the beginning of the tour. The restaurant at the hotel was just ok. Something a little more special to start off the tour on a good note!Sandra Mccarthy
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Our guide, Cinthya ! She was fantastic.Charles Lombardo
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The tour was beautiful and just as stated - lakes and trains. My favorite city was Zermatt although Lucerne was a close second. Everyone we encountered was friendly. Aside from getting close to the Matterhorn, the food is really something to rave about.
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The trip up Mt. Pilatus was most enjoyable!Michael Gingerich
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Great tour of the Swiss and Italian Alps
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All of it. it was a beautiful tour,James Dowling
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We got what we paid for and more. Truly a great experience.
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great hotels, perfect itineryJohn Conroy
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Tour guide could have made this trip excellent, but because he was not very informative, unless you asked a question, most times it was a quite bus ride. He did get a little better towards then end....BUT
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When looking for a tour of Switzerland, the Glacier Express and Zermatt had to be on the itinerary. Seeing the Matterhorn on a clear day in Zermatt was truly a highlight.
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See first response. Final dinner was amazing...all other group dinners were a disappointment.Kathleen Hinkley
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Seeing the Matterhorn and also one day it snowed while we were on the train. Also Isle Bella--don't miss it! Zermatt--well perfection.Frances Hatton
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Great scenery. My favorite was a special trip up to Gornergrat. The Bernini Pass by train on a SNOWY day was also wonderful.Elizabeth Ford
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Very good mix of free and organized time
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Tour guide was fantastic. She kept us moving and on time providing lots of info and many great comments about the area and sights. The Alps were beautiful and the weather was great. The tour ended too soon.Douglas Gausman
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Loved Lake Lucerne and Lake Maggiero - scenery was spectacular and tour director was extremely knowledgeable about everything. I think she made the trip the success it was *Personal details removed by Feefo*. Would love to travel with her again.Agnes Grounard
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Just had a very pleasant vacationDaniel Grounard
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Skiing in zermatt was very memorable
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Beautiful scenery and interesting tour. Average hotel accommodations but below average dinner meals.Wayne Ashenberg
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Train ride to St Moritz too many hours, beautiful scenery. Matterhorn is a must see, best part of the trip.David Hammond
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There is room for improvement in the quality of food.
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Going to the top of the Matterhorn, and then at Lake Maggiiore, Isola Bella gardens, and Bottromeo castle. This definitely should be included in the trip.Sandra Cabral
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well organized tour and interesting sightsGeorge Burkett
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Most of the tour was enjoyable.. Travel train to Italy from St. Moritz was too long. Could have used more free time in St. Moritz. Disappointed in hotel in Zermatt ( back room without flowered balcony as most rooms had ). Guide and driver were excellent. Wine sampling in Italy was great as well. Disappointed with very limited wine at dinner in Switzerland ( compared to Spanish trip we took last year with Collette ). Included dinners were ok but nothing special.Gerard Dillmann
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Wonderful itinerary. Great guide. Countries were beautiful.Arthur Mcquillan
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Not enough time to shop for souvenirs; Gondola ride to glacier (an add on for this trip our guide said) was great and the old city of Oira (spelling?) was fabulous. Mount Pilatus was good as was the Matterhorn. I can't say enough positive about our tour guide Jan. His command of languages was awe inspiring and he was affable all the while. The best tour manager we have ever had by far! We've been on at least six tours.Bebe
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Lots of extra's popped into the tour, so we kept busy most of the time. Lucerne was a peaceful and beautiful start for a tour with majestic views. Vast views on train journeys, and opportunities to get up close to the scenery. Lots of Kodak moments!Tessa
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An excellent Italian coach driver. There was a round of applause when he reached the bottom of a steep pass. The mountains, lakes and glaciers were stunning. The tour manager took two group photos but I didn't receive them.
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The overall trip was great and we really enjoyed the trains and Zermatt.Dennis
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Tour was great except for tour guide who confused a lot of people and thought she was funny when on the mike. I will say she was very knowledgeable about the Switzerland.
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I loved the stop at the glacier outside of St. Moritz. It reminded me of how much I love snow.Betty
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Traveling high up into Alps on cog railway and descending via the gondola!! Magnificent scenery!!
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Lucerne stay was definitely a highlight. Lago Maggiore dinner on Isola dei Pescatori was delightful. The village of Oira was also unforgettable.
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Seeing the Matterhorn from my hotel room window!Glenda
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This tour offered a wide variety of experiences. It was well planed, and the tour manager was well versed in the areas visited.
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This was our first experience with a group tour and it was great! I loved the variety of experiences, the accommodations were 4-5 star and our tour manager, Armando, was amazing! We will definitely consider a Collette tour again.Kari French
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Zermatt was awesome!!! The town was very easy to navigate and had great food!Linda Ihm
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Enjoyed the farmTracy Listello
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The train rides were breathtaking. Would highly recommend.
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The tour was very well planned and the activity level was just about right. There was enough to do but still some private time.The best part of the trip was the beautiful scenery around every corner. I liked the different kinds of transportation. We were on the bus, train, and a cable car.James Joyce
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The whole experience was wonderful. It made our first trip to Europe a very informative and memorable adventure. Lake Maggiore was so pleasant and all of the train rides were beyond compare. Paolo was an excellent tour manager and he knew all the right places to eat and had great rapport with all of the hotels and restaurants along the way.
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We had great scenery every day. The train rides were great. All the hotels except one were excellent. A good mix of activity and free timeLinda Joyce
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Great tour! Points of interest were wonderful. Tour guide was terrific!! His passion for the area as his organization and personality were unbeatable. I would recommend this tour to everyone. I would point out that the activity level is moderate. More than I anticipated.Nancy Brisher
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favorites: Alps train, Matterhorn, we took private boat tour of Maggiore & would recommend you provide that on your next tour; definitely worth the money. Dinner on Pescatore was also great evening. Damiano, our guide, was wonderfulRebecca Harris
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This was a wonderful experience.Fred Tew
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The train ride up to the Matterhorn was amazing!Susan Tew
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My favorite moment was the Matterhorn. It was spectacular. I could not believe I was somewhere I had heard of my entire life. I have a huge respect for everyone who had tried to climb or climber it.
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My favorite parts of the tour were Zermatt, the scenic train rides through the Alps on the Glacier Express and the Bernina Express, and the scenic bus ride leaving St. Moritz on the way to Lucerne. I also very much enjoyed the dinner on Isola dei Pescatori at Lake Maggiore, Italy. Our tour guide Simona was perfection! She was so helpful, friendly, knowledgeable, and enthusiastic! Loved this trip! So many memories made!Cheryl Kurtz
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Going up to the Matterhorn in Zermatt. We stayed in a great hotel, The Alex.
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All of this trip was as close to perfect as it could be!Madeline Okeefe
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Tour was a good picture of Switzerland with a combination of cities, villages, and mountains. The dip into Italy was nice for a chance of pace and scenery. Our group was phenomenal. Our guide, Vili, did a wonderful job of creating a cohesive group that was supportive, friendly, and fun. The Matterhorn had to be the best experience. Our time there was clear weather and just a very light snow…perfect.
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Fantastic experience!
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Too many to tell!
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The scenery in Switzerland was spectacular and our tour guide was very knowledgeable and helpful.Douglas McElroy
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Made a snow-ball of Switzerland snow!Rose Heiler
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Our tour guide and bus driver were wonderful. They were so knowledgeable and helped me, with my walking and agility disability.Gary Hildebrandt
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Aside from arriving in Zurich 24 hours later than expected due to American Airlines mechanical problem with the plane, the trip was wonderful. Ned, our tour manager was extremely knowledgable about the region and had a great sense of humor. Our hotel accommodations were very nice, in particular, Hotel Alex in Zermott.Jean Miller
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The tour, once it commenced, was well paced and spectacular. Our guide, Ned, was very knowledgeable and easy to interact with. Our accommodations were very fine, comfortable, in great locations.Joan Fitzgibbon
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I left my wedding ring at a hotel in Switzerland & didn’t discover until Italy. Our tour manager managed every detail & had it safely back on my finger in 3 days!Roberta Hamann
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Not Collette's best effort but memorable tour. Previous tours were highly enjoyable, this one was fine.Jan Pavlicek
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Switzerland was breathtaking. From trains, gondolas, buses and walking paths we were so impressed . Collette travel selected charming towns, lovely hotels and informative tours. Our guide. Vili, kept us on schedule and also provided ample time for browsing , shopping and lunch. His subtle chocolate treats and wine tasting added a nice touch.
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Great trip. Tour leader excellent, very personable, responsive to issues and great sense of humor. Driver also very good. Nice hotels, good balance of planned activities and free timeMaureen Merrill
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the tour was definitely well organized and our guide and even the bus driver were great. I think we were in Zermatt and I went looking for a tshirt. When I came out of the store, I was surprised by a whole herd of goats being herded down main street!James (Bob) Merchant
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Seeing the Matterhorn was amazing. The tour guide, Javier Gimeno, was the best. He was fantastic and I feel lucky we got him. Milo, our bus driver was outstanding. Accommodations were great. Switzerland and Italy were amazing. The problem with the trip was the order of the trip. I feel the full day in Zurich should be the last full day of the trip. The wine tasting in Italy was a waste of time. And the stop in St. Moritz was pointless. I'd rather have an extra day in Lucerne and skip St Moritz all together.
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Javier was the best! Some hotels did not provide the best experience ( Dino Lake Maggiore had many features not operating, jacuzzi, sauna etc). Others had coffee machines but no coffee. Bernina express was incredible….a must see. A little too much time on the bus the day of the Bernina express.
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Our tour manager Marie Pillar Rocchio was outstanding. She was very good and friendly to all on our tour. She was the best tour manager I ever encountered in my more than 10 trips to Europe.John Reali
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Tour manager was outstanding Staying in Zermatt and Lucerne , accommodations were nice and central location, easy walking to attractions Taking the train through the mountains Should probably pick a different town other than St Moritz if nothing is open and going on in the townStephen Smith
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The most memorable part of our tour was our tour guide. He was very knowledgeable, engaging, and a multitasker. He was very lighthearted and provided an enjoyable tour for us.Diane Burnham
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Mt Pilatus, fondue, Bernina pass regional train, Zermatt and Hotel Alex, Isola Bella, Oira, final dinner all fabulous. Size of hotel rooms for 2 people with carry on only- meh- I had to climb over my bag to get in/out of bed in Stresa, for example.
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Train trips were great! Lucerne and Zermatt were special.
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This was my first Colette tour and it exceeded all expectations. Our tour guide Patryk Preiss was the best! He made the trip so much better with his wit, stories and energy. The trip was fast paced with everyday bringing new adventures by train, coach or walking tour. And boat! I enjoyed it so much I want to go again!Leigh Peltier
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Our tour manager, fellow travelers and scenery made the trip! Bravo Collette!Nancy Bradford
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The small town of Oira with the family's wine tasting and very old chapel was my favorite even though it was raining.
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Now being remembered as my worse tour ever. The thing I neglected to mention in my first review was our welcome dinner. Alex, our tour guide met us in the lobby of hotel for a walk to restaurant. Dinner was lovely. We were then told to walk around town or back to hotel. He wasn't returning us to the hotel or even putting us on the right street. After some time wandering in this foreign city, someone from our group found us and redirected us onto the correct street. The extent of my disappoint is huge. And to add insult to injury, Collette offered us "compensation " in the form of $150.00 credit on future travel. Kind of feels like a slap in the face.
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If I were to promote this trip to my clients again, I would not go in May. Also I believe you should reword the cruise on Lake Como because it is a waste of time to go to the Palace for that long of an excursion. More water time and time in the village. I think the Palace should be added on as an optional tour. My group thought the cruise on the Lake would have be much much longer. Lake Maggiori was wonderful
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This tour was well planned and was a very memorable trip. I feel that everyone was well taken care of, accommodations were made for various needs and sensitivities without any fuss at all. The scenery was spectacular from beginning to end. I would recommend this trip to anyone interested in this part of the world. The only negatives, such as they are, were too little time spent in Montreux, Gstaad, and St. Moritz. I know there was no additional time to better include those stops, but for places of such stature, it felt incomplete to have spent so little time in each of them. Other than that, I have nothing but positive feelings for the trip, Mojca (or tour guide), or our fellow travelers. We will likely book at least a couple more trips with Collette in the years to come.Jeffrey Fine
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Especially enjoyed the lion monument (found it very moving), the hotel and stay at Zermatt, and loved the cheese and wine tasting in Oira. Lake Maggiore and the hotel there were lovely.
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We had a great time. Mo Was an excellent tour guide. She was very organized and knowledgeable. She made everything go smoothly, despite a couple of hiccups on our trip, she made arrangements so that we did not miss a beat. Most of the hotels were excellent with the exception of the Hotel Stefani in Saint Moritz. Several elements in the room were not in working order and the towels were very limited and small (and we had to search for the towels in a cupboard). We loved the Alex hotel and of course the hotel at Lake Maggiore.. We enjoyed the excursions, particularly the walking tour in Zermatt, Matterhorn museum, Mount Pilatus, and the trip to Oira where Mario was the perfect local guide. Loved the wine and cheese and will never forget Mario’s uncle the cigarette smuggler.
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Tour was too rushed. Although it was advertised as a "train" tour, we went by bus from Lucerne to Montreux. We spent about an hour in Montreux. Most of us would have liked to spend more time there. Our experience in Zermatt was marred by poor weather conditions, which made it difficult to enjoy our day there. Our "scenic" train trip to St. Moritz was cloud-covered and not very scenic. Again, we only stayed overnight in St. Moritz. It would have been nice to spend at least a day there. Fortunately, the clouds cleared and we did have a scenic train trip to Lake Maggiore. The size of the group made it difficult to manage. Included meals were not very good.Mary Sanada
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This tour is very scenic and travel by train through Switzerland and Italy is great. Hotels used could have been better. First hotel in Lucern dod not have bathroom exhaust fans. Rooms were too warm. Lights, door locks did not work in the hotel in Zermatt. Bed was so bad you sank into the middle and had a back ache the next day. We were also traveling with a large group that were loud at every venue, which made it difficult to hear the tour guide. Food the first night in Lucern was nice, but other locations where dinner was included was okay. Our farewell dinner was mostly fish items, which my husband and two others at our table did not eat.
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The best part was having Cynthia as our tour guide. Zermatt and Lucerne were my favorites. The scenery was breathtaking the hotels and meals were outstanding.DAVID SMITH
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What an experience traveling by train through the beautiful Alps! Also loved Lake Maggiore! Unfortunately some of our rooms were not the best; very small and overlooking a dirty courtyard or train platform roof. Our tour guide was very informative and helpful but at times rude and abrasive to folks in our group. When we arrived in our added days in Milan, the trip went downhill. The tour was too hard for most in our group. Two of our group got hurt trying to use the metro. They asked for the hotel desk to get them a cab but were directed to use the metro. Two weeks later at home, our friend is still in a rehab center because of her fall on the escalator.
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It was all amazing but my ultimate favorite was the Glacier Express! Loved Lucerne, Zermatt, Montreux, and Lake Maggiore the best. Seeing the Duomo and the Last Supper was glorious. Vili was an excellent guide!! He cared about the group and made the tour a wonderful experience. Mili, too, was excellent. I felt very comfortable and safe with him as our bus driver. Both men were extremely skilled, kind, polite and made it fun for all.
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Excellent tour We were very pleased with the entire programCharles Ferris
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Train ride is beautiful. Nobody can explain. You must go in the train and see the beautiful nature views. Train was very comfortable. Excellent lunch.Indira Amarasinghe
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The tour was beautiful. The scenery was so beautiful. You have to travel in the train to see the beautiful views. It is hard yo describe.Dulasiri Amarasinghe
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Everything was great. ….
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Thought the 7 hour train ride was quite long - views were fabulous though
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The trip was beautiful! I would highly recommend adding the train ride up to the Madahorn to the agenda as it was the best part of the trip. The 7 hour bus ride was a bit long and would have been more fun to break it up a bit and see something else instead of sitting that long. Other than that, it was wonderful!Sandra Mountz
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Too much land covered in a short amount of time. I would have liked to spend more time in Zermatt.
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Loved the trip-would do it again
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To much time spent on buses in small seats. Tour manager kept walking too fast leaving some couples behind on our walking tours. Spectacular scenery.
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Beautiful scenery and wonderful people. Tour guide very knowledgeable.
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The gondola ride to the top of the alps was awe inspiring. The hotels were very nice and clean. One had beautiful views of the lake. The food, the wine the people. It was just such a great experience.
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We had a fantastic Tour Manager. The hotel in Lucerne, the Astoria, was not up to standards, due to a club on the top floor that had loud music with an intense bass until 4am. Very unsatisfactory. More time at Montreal would have been nice. The Hotel Alex was exceptional.
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Beautiful scenery while on the train Winery tripVeena Girdhar
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It's so wonderful to travel with trust that all my needs are met. My only requirement was to enjoy. Who could ask for more.Judith Haggerty
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From booking through the tour itself, the entire process was very well organized. The Collette customer service team is the best and all aspects of the tour met or exceeded my expectations.Thomas Gannon
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This was supposed to be my dream trip of traveling by train - especially the Glacier Express - across Switzerland. Prior to my departure, I began trying to contact Collette about the possibility of upgrading my Glacier Express ticket to Excellence Class. My travel agent also contacted Collette. I was told our tickets were for 2nd class - with no option to change. I was so disappointed. Sitting 2 X 2 with a couple who talked incessantly about their careers, trips, money, etc. for eight hours was a bit overwhelming. We didn’t have much room for our feet. The meal was good. I did, however, have my earphones playing beautiful Swiss music in my ear. Thank goodness for that perk. Prior to my Collette trip, I had dreamed of sitting on the train for eight hours, just enjoying looking at the beautiful scenery, in my own dream world. As I said - the Glacier Express was supposed to be the highlight of the trip. Then - to top it off - when I boarded the Bernina Pass, the same couple sat with me on that two-hour journey. I must confess, I think I might have been a little rude because I only wanted to view the scenery - not listen to the ‘braggarts!’ The other train ride from Gstaad to Montreux was also less than enjoyable. As I understand, a group of school children were sitting in our tour group’s car, so as the train made it’s very short stop, we had to hurriedly cram into whatever seats we could find in another car. I understand - Collette has very little control over the actual train rides. BUT this was advertised as ‘Scenic Trains,’ and I wanted to enjoy the scenery in quiet wonder. I am disappointed. I have traveled with Collette many, many times - and actually have more Collette trips already scheduled. This is one of the first times that I am really complaining about the packaging of the tour. Please take this under advisement, because I would imagine that other Collette travelers would welcome traveling in Excellence Class rather than Class 2.
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Nice amount of free time. Great restaurants. Guide was great
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Informative, good pace, great tour manager
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Loved the town of Zermatt. The Matterhorn was awesomeMae Bomnskie
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The entire tour was amazingJamie Shashack
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Well organized and efficiently run.Joanne Gallo
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Beautiful tour, scenery was great! Tour guide was very helpful.
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The train rides were exceptional!Willa Jackson
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Loved all the cities and places visited. My favorites were Luzerne and Zermatt. Especially liked the stop at Mt. Pilatus just outside Luzerne. Train travel was comfortable and quite scenic.
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Great trip with lots of things to do. Enjoyed the ability to get out and tour on my own pace.
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The trains were spectacular; the views breathtaking. The tour's pace was the best mix of group and free time; I never felt rushed. See you next time!Denise Gelfand
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Trainstrainstrainstrainstr
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Hotel room in Lucerne was a little small and the bus seating a little cramped.Philip Gayari
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Disappointed in the room size in Lucerne and the tight conditions on the bus.Eileen Gayari
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Really enjoyed the tour. Best part was the cruise of Lake Como.
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Wonderful trip inspire of the guideEmmett Guest
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The tour was good . Trip via cable car up the mountain was beautifulChristine La Torre
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Our first room overlooked a construction sight. The next 2 hotels were5 stars. The optional train ride to the Matterhorn was awesome. The Glacier Express though a little too long was relaxing and the scenery was non stop
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All aspects of or tour were well-planned and well-managed, our guide was excellent as were the hotels we stayed in.William Lively
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I enjoyed the trip very much. The Matterhorn was incredibly beautiful! Will definitely recommend Collette.
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The tour guide was excellent and made the trip a great experience.Larry Lijewski
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Seeing the matterhorn and great weatherCarol Lijewski
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Trains to all locations plus Italy tour in small village
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The top of the Matterhorn
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The train tours were excellent. The Matterhorn was unforgettable. The Swiss countryside was beautiful If you would like more details on the tour guide, please let me know
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Seeing the Mattahorn from your hotel balcony was breath-taking. The train rides were scenic and each day top with the last with the Bernina Train ride the best of all. Could not sit with so many views to photograph.Jane Loupos
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The train rides can be long, but what beautiful scenery- mountains, valleys, glaciers, quaint villages. Loved Zermott. Fun walking street and what views of the Matterhorn. Unbelievably clean, safe and friendly.Michael Miller
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Mt. Pilatus Gornergrat - ZermattJoanne Richards
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The tour surpassed my expectations! Our tour guide was very knowledgeable and made it an enjoyable experience for all. I can’t think of one time when we were not impressed by the beauty of the country side.Thomas Hayes
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I loved the free time to explore and the excursions each day.Marcia Fisher
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The tour exceeded our expectations. Lovely hotels, great food, stunning scenery, and wonderful memoriesElizabeth Anton
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We enjoyed both the optional excursions, and the included events. I really enjoyed all the train trips that were part of this package, and the group with which we traveled was very friendly and prompt. The side trip to Oira to meet Mario was a definite highlight.David R
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I enjoyed the itinerary the scenery and the food Plus the companionship of my fellow travelers . Our Tour guide and Driver were the best ever.Marjorie Courtney
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The Matterhorn! Such an amazing day!Cynthia Stonecipher
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Lucerne and Zermatt were beautiful. We did the optional excursions to the top of Mt. Pilatus in Lucerne and Gornergrat in Zermatt and we'd highly recommend both.Carole Prest
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It is worth every star given.
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Riding the trains through the Alps was memorable. The stay in Stressa was fantastic and was a dream-come-true to express the Italian Lakes.Trusted Customer
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There was a good mixture of travel on the bus, train, and boat rides. We especially liked the train ride through the mountain past the glacier.Trusted Customer
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No favorites. Began in Lucerne, which was awesome, and every day kept getting better and better. Really enjoyed Zermatt, and Glacier Express, and glacier.
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Switzerland was amazing. Como was disappointing
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Beautiful people, amazing views!Trusted Customer
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All of it was, can't say there was one bad thing about it
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Scenery and people. matterhorn.Trusted Customer
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optional train ride to top of mountain in Lucern
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Zermatt and the glacier paradiseLesley Mchugh
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Loved the trips up the mountain. Train rides were fun and scenic. The all day train trip was too long. Lake Como ferry was fun but we had to turn in our earphones in Switzerland and couldn't hear any narrative from our guide. Overall we loved it and would do it again!Trusted Customer
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There were so many memorable experiences that it's difficult to choose. No doubt, The Mount Pilatus tour was one of the highlights.Trusted Customer
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The train excursions through Switzerland were unforgettable.
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Hard to pick one thing. All was so goodTrusted Customer
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wonderful scenery, European trains are clean, quiet and on time. Loved the gondola rides and getting so close to the glaciers.Trusted Customer
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Each stop was well planned and very well coordinated.Trusted Customer
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Definitely worth the moneyTrusted Customer
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Good hotels and itineraryTrusted Customer
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Everything on the tour was greatTrusted Customer
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Loved Lucerne best, Lakes Como and Maggiore a close second. Unfortunate rain in Zermatt and could barely see the Matterhorn, but Hotel Alex was my favorite hotel/resort of the trip.
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Traveling through Alps on trains
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Great tour guide. Loved Zermatt.
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Shopping and tour at Zermatt. We liked the village.Trusted Customer
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Zermatt was a favorite place.Trusted Customer
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Really liked the glacier!Trusted Customer
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Overall, a wonderful tour. Great manager and group. Only request would be to have a nicer hotel in Lucerne. And maybe a nicer get together for the group in the beginning of the tour. The restaurant at the hotel was just ok. Something a little more special to start off the tour on a good note!Trusted Customer
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Our guide, Cinthya ! She was fantastic.Trusted Customer
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The tour was beautiful and just as stated - lakes and trains. My favorite city was Zermatt although Lucerne was a close second. Everyone we encountered was friendly. Aside from getting close to the Matterhorn, the food is really something to rave about.
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The trip up Mt. Pilatus was most enjoyable!Trusted Customer
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Great tour of the Swiss and Italian Alps
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All of it. it was a beautiful tour,Trusted Customer
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We got what we paid for and more. Truly a great experience.
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great hotels, perfect itineryTrusted Customer
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Tour guide could have made this trip excellent, but because he was not very informative, unless you asked a question, most times it was a quite bus ride. He did get a little better towards then end....BUT
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When looking for a tour of Switzerland, the Glacier Express and Zermatt had to be on the itinerary. Seeing the Matterhorn on a clear day in Zermatt was truly a highlight.
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See first response. Final dinner was amazing...all other group dinners were a disappointment.Trusted Customer
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Seeing the Matterhorn and also one day it snowed while we were on the train. Also Isle Bella--don't miss it! Zermatt--well perfection.Trusted Customer
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Great scenery. My favorite was a special trip up to Gornergrat. The Bernini Pass by train on a SNOWY day was also wonderful.Trusted Customer
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Very good mix of free and organized time
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Tour guide was fantastic. She kept us moving and on time providing lots of info and many great comments about the area and sights. The Alps were beautiful and the weather was great. The tour ended too soon.Trusted Customer
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Just had a very pleasant vacationTrusted Customer
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Loved Lake Lucerne and Lake Maggiero - scenery was spectacular and tour director was extremely knowledgeable about everything. I think she made the trip the success it was *Personal details removed by Feefo*. Would love to travel with her again.Trusted Customer
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Skiing in zermatt was very memorable
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Beautiful scenery and interesting tour. Average hotel accommodations but below average dinner meals.Trusted Customer
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Train ride to St Moritz too many hours, beautiful scenery. Matterhorn is a must see, best part of the trip.Trusted Customer
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There is room for improvement in the quality of food.
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Going to the top of the Matterhorn, and then at Lake Maggiiore, Isola Bella gardens, and Bottromeo castle. This definitely should be included in the trip.Trusted Customer
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well organized tour and interesting sightsTrusted Customer
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Most of the tour was enjoyable.. Travel train to Italy from St. Moritz was too long. Could have used more free time in St. Moritz. Disappointed in hotel in Zermatt ( back room without flowered balcony as most rooms had ). Guide and driver were excellent. Wine sampling in Italy was great as well. Disappointed with very limited wine at dinner in Switzerland ( compared to Spanish trip we took last year with Collette ). Included dinners were ok but nothing special.Trusted Customer
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Wonderful itinerary. Great guide. Countries were beautiful.Trusted Customer
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Not enough time to shop for souvenirs; Gondola ride to glacier (an add on for this trip our guide said) was great and the old city of Oira (spelling?) was fabulous. Mount Pilatus was good as was the Matterhorn. I can't say enough positive about our tour guide Jan. His command of languages was awe inspiring and he was affable all the while. The best tour manager we have ever had by far! We've been on at least six tours.Trusted Customer
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Lots of extra's popped into the tour, so we kept busy most of the time. Lucerne was a peaceful and beautiful start for a tour with majestic views. Vast views on train journeys, and opportunities to get up close to the scenery. Lots of Kodak moments!Tessa
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An excellent Italian coach driver. There was a round of applause when he reached the bottom of a steep pass. The mountains, lakes and glaciers were stunning. The tour manager took two group photos but I didn't receive them.
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The overall trip was great and we really enjoyed the trains and Zermatt.Trusted Customer
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Tour was great except for tour guide who confused a lot of people and thought she was funny when on the mike. I will say she was very knowledgeable about the Switzerland.
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I loved the stop at the glacier outside of St. Moritz. It reminded me of how much I love snow.Trusted Customer
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Traveling high up into Alps on cog railway and descending via the gondola!! Magnificent scenery!!
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Seeing the Matterhorn from my hotel room window!Trusted Customer
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Lucerne stay was definitely a highlight. Lago Maggiore dinner on Isola dei Pescatori was delightful. The village of Oira was also unforgettable.
