Discovering Poland Warsaw, Gdansk, Torun, Wroclaw & Krakow

06/21/2019

Excellent tour. Loved the sights, foods, music, and the tour guide!

Service

The tour was not only educational, but you delve into the customs, language, and lifestyle of the country you are visiting. This is the first tour where the guide was actually from the country we were in and he not only spoke the language but talked about so many aspects of the life of Polish people. I saw this as a definite plus to the total experience.
Tour

Bring in the squares of each city and feeling part of everyday life of urban living in Poland.

06/14/2019

Great way to visit Poland

Service

Answered questions promptly and send correct invoices
Tour

Nice pace to entire tour, nice blend of history and culture. Comfortable bus. Tour manager kept us updated with necessary information. If she said we were leaving at 9 AM, we left at 9 AM. Also very helpful and willing to answer our questions.

05/28/2019

Generational trip of a life time

Service

Collette's planned itinerary to Poland was phenomenal! The tour manager they picked, Damian was absolutely amazing. This was a large trip but he managed to keep everything moving smoothly. The other tour guides, for each of the cities visited, were also amazing. All of them made the trip a wonderful and educational experience. The hotels and destinations we visited were spectacular. This family trip was a once in a life time experience. My husband and I planned the trip through a local travel agent, Holly Walker at Compass Travel. We traveled with my 80 year old parents, my 77 year old aunt and uncle, as well as my daughter and son-in-law. It was truly a generational trip. We will definitely travel with Collette again. They made everything special.
Tour

Every single city and tour was spectacular. I think my favorite city was Krakow and Wawel Castle. Malbork Castle was incredible too! My favorite experience was our first welcome to Poland dinner where we were served a traditional Polish meal and had wonderful entertainment from a Polish Folk Group called Lajk Folk. This trip had a good deal of walking but worth every step!

05/22/2019

Great tour - too many in group.

Service

Overall the tour was very good. What I didn't like was the number of people in our tour group - 47 people was way too many for the number of hours spent on the bus. We were very lucky that the entire group bonded immediately and everyone was always on time or early for everything.
Tour

Very long list of favorites - Old Town areas of the towns were very lively during our tour. Czenstochowa, The Salt Mines and Auschwitz were most memorable.

05/22/2019

Service

Collette arranged our tour of Poland from the very beginning (pick up from one location and transported us to the airport) to the very end (drop off at location ) with impeccable expertise. In between those transportation arrangements, every detail was expertly arranged and managed. Experience in arranging the total packaged was very apparent and appreciated.
Tour

Our tour director, Damien, was pleasant and efficient. Each tour was well directed. We really enjoyed all of the tours. Please give our tour director a special thanks for a job well done.

05/22/2019

Well worth the time and money.

Service

Well organized and most guides were exceptional.
Tour

All local guides but the salt mine guide were excellent. The bus was almost over loaded. The groups should be smaller. Why are we restricted to one drink at a dinner?

04/06/2019

Service

Excellent tour guide
Tour

All I wanted to see and more.

01/18/2019

Excellent customer service.

Service

Collette is 'right on'! They take care of any problems immediately.
Tour

It's been 3 months since our trip. It was all good. Favorite memorable experience? I can't recall right now. If you want feedback, it's got to be done very soon after the trip. Three months later is too late.

01/18/2019

above expectations

Service

Our trip to Poland was one of the very best we have encountered. The tour guide was exceptional in her knowledge of history and traditions of Poland. Anna provided opportunities to participate in some of those traditions with local foods. Her warm personality made everyone feel welcome and safe.
Tour

This was my second trip to Poland with Collette. Most favorable experience would be in Krakow because it was my mother's home town. The entire trip provided daily memorable experiences.

01/18/2019

Good service, beautiful country, great tour

Service

The best part of the trip was our knowledgeable guide. She used the time on the bus to tell us about Poland. She was professional but also approachable. With only on exception, the local guides gave wonderful tours of their cities.
Tour

Great tour, the price was reasonable

01/04/2019

Would think twice before booking with Collette again.

Service

Too much walking. In one week 65 miles of walking was clocked. On the flight back we missed our connecting flight as our plane arrived one hour late & the connecting flight left without us. We ended up spending that night in Germany which caused a great inconvenience as far as people that were supposed to pick us up in Boston on a different flight, day & time.
Tour

See prior information left about missing our connecting flight on the day of departure.

Thank you for traveling with Collette to Poland. Your feedback on the itinerary will be reviewed by the Product Design Team. We are sorry to hear you missed your connecting flight on the return. Your comments will be forwarded to our Air department.

Collette Support

11/25/2018

Great itinerary and service.

Service

Our Discovering Poland tour with Collette was a wonderful experience. The itinerary enabled us to make a circle of the county and visit its varied regions. The schedule of two days in each city (one in Torun) allowed time for guided sightseeing and a bit of free time. I was impressed by the beauty of the Polish cities, each one containing its own surprises. Too, we were able to visit eight UNESCO World Heritage sites in this one tour. I must make special mention of our tour director, Monika Slupkowska. She is very knowledgeable about her country, always ready to answer questions or find the answers to them, and a very personable tour leader. The hotel accommodations were excellent and centrally located. We very much enjoyed the meals of local Polish cuisine. I really gained a great deal of knowledge about Poland through this tour. I would certainly consider a Collette tour for future travel.
Tour

Our Discovering Poland tour with Collette was a wonderful experience. The itinerary enabled us to make a circle of the county and visit its varied regions. The schedule of two days in each city (one in Torun) allowed time for guided sightseeing and a bit of free time. I was impressed by the beauty of the Polish cities, each one containing its own surprises. Too, we were able to visit eight UNESCO World Heritage sites in this one tour. Highlights were the visits to the Częstochowa monastery, the Wieliczka Salt Mine, Malbork castle and discovering unfamiliar Gdansk. The camps at Auschwitz were unforgettable and thought-provoking, outside the bounds of any other travel experience. I must make special mention of our tour director, Monika Slupkowska. She is very knowledgeable about her country, always ready to answer questions or find the answers to them, and a very personable tour leader. The hotel accommodations were excellent and centrally located. We very much enjoyed the meals of local Polish cuisine. I really gained a great deal of knowledge about Poland through this tour. I would certainly consider a Collette tour for future travel.

11/07/2018

Service

The Discovery to Poland tour was better than expected. I truly enjoyed the country, Marta our tour director was fantastic, hotels were very nice and accommodating, local food was delicious and it was a very well planned out tour.
Tour

The soul of Poland was reflected in its history, architecture, people and cuisine. As I reflect back, I enjoyed the marketplaces, churches and castles.

11/07/2018

Service

excellent tour director
Tour

well organized, fascinating cities visited, good food and accommodations and great weather

10/24/2018

Service

I felt I had a good overview of Poland. I was disappointed in our Tour Manager, whom I did not feel was attentive to my dietary needs. The first night I arrived, tired an hungry from a long journey, there was no accommodation for me. I had to negotiate with the waiter myself. I had the same experience at a buffet dinner at another hotel and had a bad reaction to the pepper in the food. There were times with the included meals that I was hungry. Initially, my cell phone did not work because I was given the wrong code. After I fell, I asked Monica to call the airlines for a wheelchair. She said it was not her job. She finally agreed to call Colette when I repeated that my phone did not work. I asked not to be seated under the sunroof in the bus, She did so and said there was no sun. I sat in the back by the toilets to avoid the sun. I felt that she was not at all sensitive or accommodating to any special needs and only gave her a tip out of obligation. I know that I was not the only one who felt this way, and hope that others will speak up. Monica needs to know what it feels like to be hungry after walking miles all day. The local guides were very nice and the one in Gdansk was particularly attentive to caution us about the terrain, which Monica should have done. The bus driver was excellent and friendly. I would have preferred a much smaller group. I also felt we needed more time in Warsaw.
Tour

I particularly liked the market squares and the amber shopping.

10/24/2018

Outstanding service and schedule.

Service

We thoroughly enjoyed your whole production in Poland. Monika was a superb tour manager. We have one constructive suggestion about the air service provided. You need to schedule at least two hour layovers on European transit connections. Avoid scheduling transit connections through Charles De Gaul Airport. The processing time and distance between gates are massive time killers.
Tour

Outstanding services and schedule.

10/16/2018

Great Agenda, Great Food, Great Experience

Service

Our tour manager, Monika Slupkowska, was exceptional in all ways. The itinerary was very well planned and orchestrated. The rich history, culture, and beauty of Poland was educational, enlightening, and entertaining. Our fellow travels became friends.
Tour

There are so many great memories it is too difficult to pick just one. Each destination was a special and unique experience

10/10/2018

Service

Great trip
Tour

It was a very good trip and the tourist guide is great.

08/02/2018

Service

great time
Tour

great tour guide. salt mines favorite

08/02/2018

Very good tour but at times rushed

Service

The tour was well organised and structured well. However in parts it was a little rushed and possibly an extra day would be an advantage. I spent an extra day in Warsaw and without that I would be disappointed with the Warsaw segment. The tour guide (Dariusz) who was polish was excellent. He obviously had lived through recent Polish history and was thus able to provide first hand experience of life in Poland. His personality provided the "technicolour" to the tour
Tour

A very good value for money tour and the single supplements were acceptable value

07/04/2018

My tour guide Marta was excellent.

Service

My tour guide, Marta, was excellent and helpful. I want to go with Collette again.
Tour

My tour guide Marta was excellent.

07/04/2018

My first tour with Collette, would travel with them again

Service

I think the tour was really well coordinated, everything very timely. Cities spectacular..Hotel accommadations very nice, perfectly situated to walking distance to Market Squares.
Tour

Tour sites well spaced, staying 2 nights in most made the tour more leisurely. Quality of food served in hotels really superb.i really loved all the places we visited. Employees in hotels most helpful and townspeople very nice.

06/06/2018

Wonderful cities

Service

Marta the tour manager was wonderful! I loved the tour. It was my first tour. All the hotels were great, the whole experience was amazing.
Tour

Gdansk was my favorite city. The salt mines were a wonderful. Marta made the tour!

06/06/2018

Exceeded all expectations.

Service

Excellent tour manager (M. Adamo), full programme, good guides in each city, very good hotels, identification strap for luggage.
Tour

Salt mine and Auschwitz were experiences like no other.

04/11/2018

Poor Weather, But Great Tour

Service

This rating is due to the exceptional service provided by the tour director, Patryk Preiss. The weather was, in a word, terrible (snow, frigid temp's et al). But Patryk focused on what we were seeing and doing, and his always sunny disposition was welcomed by all. [There was also a blip re out hotel in Torun -not a good choice at all- but the tour itself (i.e. places covered, local guides, Patryk's added movies on the bus and his continuing commentary) was superb.] So, overall we give it a 5....and we have traveled to 37 countries in the last 37 yrs. Thus, we have a bit of experience. And you can't control the weather. In fact, this was our first "winter" experience....and it will be the last! Will do the southern hemisphere in winter in the future.
Tour

Have already done this above.

11/17/2017

Service

Good information before leaving on the trip. Made hotel reservations for pre and post tour
Tour

Our guide, ***********, was excellent. Hotels were in good locations, but the rooms were not comfortable. Our time in Czestochowa was much too long and our guide useless. Because we were there so long, our time in Krakow was limited. There should have been an additional day in Krakow. We wasted a lot of time at lunch after visiting Auschwitz. The city guides were good, in particular, ****** in Krakow The bus was very comfortable. The gingerbread baking could have been eliminated Breakfasts in all hotels were very good

11/15/2017

Seamless

Service

Great. Everything was organized. I wish the preliminary items were more visual with images and little less Word-document looking.
Tour

Our guide was fantastic; we learned so much about the country and its history. I wish we could have stayed longer! I'd never been to Poland before, and this was a great tour/overview of the entire country. I would have liked to spend more time in Krakow and in Auschwitz, but I guess I this just means that I need to go back.

11/03/2017

The trip of a lifetime...especially if you're Polish descent!

Service

We had a great trip...everything was wonderful, especially our tour guide. My only complaint is that the group was too big (42) to be comfortable. I have traveled with tour groups in the past (including Collette) and find that 20-25 people allows for less waiting time, less problems and more group intimacy.
Tour

Visiting the beautiful cities, especially Krakow. The salt mines and Auschwitz was numbingly profound.

11/01/2017

Poland is an Undiscovered Gem

Service

Fabulous tour and itinerary. Not enough time in each of the cities, there is so much to see. The tour manager was one of the best I've ever had. Krys was awesome! Did not like 3 of the 5 hotels because beds too small, rooms too small (even for Europe), and not user friendly. Too high tub walls to get over for shower, etc etc. Poland is an undiscovered gem! Just loved it - fab food, so much history to learn and hear about, just terrrific!
Tour

Fabulous tour and itinerary. Not enough time in each of the cities, there is so much to see. The tour manager was one of the best I've ever had. Krys was awesome! Did not like 3 of the 5 hotels because beds too small, rooms too small (even for Europe), and not user friendly. Too high tub walls to get over for shower, etc etc. Poland is an undiscovered gem! Just loved it - fab food, so much history to learn and hear about, just terrrific! Every city has something unique to offer visitors.

09/27/2017

Tour guide was helpful and visible throughout our tour.

Service

The tour guide kept us informed as to what to expect the next day. The directions were clear. He was always around for questions and comments.
Tour

It seems you can't get a tour that actually gives you extra days in some if not all cities just for some real on your own time or free days. It's too rushed and you don't have the free time that you think you have.

09/21/2017

Tour yielded mixed results but tour guide's leadership made the difference.

Service

Our tour guide *personal details removed by Feefo* did everything possible to make the trip a positive experience for our group. A couple of the included dinners were not quite up to expectations and one hotel fell far short.
Tour

All hotels were better than expected except for the Art Hotel in Krakow. Although this hotel had a very favorable location, its customer service was inadequate. CNN was not available and the A/C was not functioning at all when the weather was unusually hot. When a complaint was registered with the hotel staff regarding the non-functioning A/C, we were told it was performing as expected. That meant that they did not intend to do anything about it.

07/06/2017

A wonderful trip!

Service

Everything was wonderful: the tour manager, the fellow travelers, the local guides (with one exception: *personal details removed by Feefo*), the Polish people, the sights, and the historical buildings. The trip was more interesting and more enjoyable than I would have imagined.
Tour

I had looked forward to Malbork and was not disappointed!

06/16/2017

Service

We use and recommend Collette. Always very professional and helpful. Great food, hotels, sites, and options.
Tour

We use and recommend Collette.

06/15/2017

WE HAD A FANTASTIC ADVENTURE!

Service

The bus was immaculate and comfortable. The driver, *Personal Details removed by Feefo* was excellent in every way. The tour guides at the various destinations were knowledgeable . Our tour director was very helpful and entertaining. One of the hotels was too old to be charming(I think that's what it was going for) but all were in good locations to site seeing an restaurants. There were too many planned "rustic" Polish meals. As this was our first tour, we had signed up for everything. Another day in Krakow would have made this tour better. That's why my rating is very Good.
Tour

All the hotels, except Art Hotel, made us feel pampered after a long day touring. The salt mine tour was extraordinary.

12/04/2016

This tour far exceeded our expectations.

Service

Very well organized tour. Tour guide and bus driver were outstanding. Good mix of organized tours and yet plenty of free time to explore on our own.
Tour

Concentration camps need to be seen by everyone. Very historic cities. Teutonic knight castles were amazing.

12/04/2016

This tour far exceeded our expectations.

Service

Great tour. Well organized. Tour director and bus driver were outstanding. Good mix of organized tours and yet plenty of free time to explore on our own. Good choice of restaurants. Good city local guides. Loved having the whisper headphones. Well handled hotel check in and check outs. We like the choices of hotels. We would have like an additional day in Krakow, because there is so much to see. The city tour in Krakow happened to be on the day the Leonardo painting was closed, which was very unfortunate. We really wanted to see the Leonardo, and an additional day would have done that. We took a private guided tour, and the tour director arranged that for us.
Tour

Concentration camp tour should be experienced by everyone. Gdansk was a real surprise, as well as the Teutonic knight castles.

11/18/2016

Nice hotels in good locations; good food; plenty of free time; too many peo...

Service

Nice hotels in good locations; good food; plenty of free time; too many people on this tour--would like to see more small group tours (15-20); very good local tour guides who spoke English very well;
Tour

Tour of Auschwitz; our visit to the National Museum in Warsaw; on our own, we went to a church in Krakow to see an ensemble play Vivaldi;

11/16/2016

A Wonderful Discovery

Service

Agent followed up with our requests, gave us timely information.
Tour

Poland is an undiscovered gem! Everything you could wish on a European tour in one medium-size country. Best part was the friendly, knowledgeable, tour guide, the excellent local guides, and the fellow travelers. Good choices for the included dinners.

11/16/2016

Tour manger disappeared fast at the end of the local tour.

Service

The tour manager was ignorant. As we get to a destination, he seemed to be in a hurry, giving me the impression that he is avoiding us for any questions we may have. I had some questions in the city of Krakow -- so I had to asked the hotel tourist manager to get my satisfaction of what I needed to know. The same in Gdansk. The tour manager thru the whole trip only once said good morning to me. Otherwise Poland trip was a good experience for me but could be better if the tour manager had been more considerate.
Tour

It was better than what I had anticipated. However it would be better if the tour manager was more considerate. The tour manager let one particular couple seated at the same seat (first row up front) in the bus thru the whole tour. There were no physical disability on this couple -- (being selfish not to share its seat) not letting anyone else sit of where they sit! My favorite was Krakow -- lots to see and do!

11/16/2016

Loved Collette, loved Poland and will travel with Collette again in future.

Service

Fantastic travel experience and we absolutely loved Poland. The only draw back (which is unavoidable with this type of tour) is long periods of time on the coach.
Tour

Krakow is outstanding but all of the cities are beautiful and far exceeded our expectations.

09/29/2016

Poland Surprise

Service

The experience from leaving the house,the entire trip to the return home was professionally delivered.
Tour

Poland is a wonderful country just lifting itself from the yoke of Communism. The last of the combatant countries from WW2 to start to rebuild itself it is alive with memories of that conflict. It has a much greater history than that and this now being portrayed sympathetically.

09/28/2016

Some Good Some Bad

Service

first point - I do not think it very professional of the tour director to be drinking a beer in the bus after our afternoon break second point - If you want honest feedback at the end of the tour give us a questionnaire to fill out on our own and let us mail it in. Do not have the tour director dictate what we should put on the form and do not have us hand the feedback form to the tour director who is part of what we are rating. Most of the hotels were OK. The tour itself was quite decent but some of the provided meals were either incredibly slow or just not very good. The final windup dinner was almost inedible if you opted for the chicken and we were elbow to elbow and it was certainly not elegant.

07/06/2016

Well coordinated trip with excellent guide

Service

This was my second trip with Collette and if anything I was more impressed with this one than the first. We had an excellent guide who handled any difficulties that arose with skill. Not that there were many problems. The different hotels in different cities were all excellent. The tour included city tours in each city that were conducted by local guides. Transport around the country was in a clean, comfortable coach with a very nice driver. I would definitely recommend this trip to anyone looking for a positive travel experience.
Tour

This was my favorite trip with any travel company. It was well planned and coordinated. The guide was excellent as were the city tour guides and the bus driver. The guide was well informed and provided information regarding the country's history and current events. My most memorable experience would have to be the continuous beauty of the country as we traveled through it. That being said, I would also say seeing how much this country has been through and recovered from is absolutely amazing.

07/06/2016

Service

This was our first tour with Collette. Since returning from Poland, I have told everyone who's asked that I was completely satisfied with C0llette and will definitely use them in the future. While my wife and I have already booked a tour with Viking next year, we will be seriously considering Iceland with Collette in 2018. The hotel and restaurant choices used by Collette were excellent. Restaurants suggested by our tour guide for other meals were also excellent. The local tours were all enjoyable and informative. All connections were handled flawlessly and I do not have any negative issues related to the entire trip.
Tour

Our favorable experience was our tour guide, She was born in Poland and was involved with the solidarity movement. She was outstanding. Her description of her personnel experiences and knowledge of that period of history added immensely to the overall tour. Being of Polish heritage, I became even more proud of my background. Several tour stops stood out. We especially loved each city square, the solidarity museum and the salt mine. The tours of the concentration camps were also memorable, if only to keep us aware of this period of history, so that nothing like this ever happens again.

06/08/2016

Service

The tour was very good and well organized.

06/08/2016

Awesome Polish food!

Service

Great trip!
Tour

The optional trips to the Salt mines and the Black Madonna at the church of Peace were very special.

06/08/2016

Service

I have investigated other tour companies and spoken to friends who have used other tour companies and nothing compares with Collette.
Tour

The local tour guides, with the exception of Mikhail and Anna were not of the quality I have become accustomed to. And although they spoke English it was quite difficult to understand them. But then again Anna who led us through Auschwitz was truly remarkable.

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Discovering Poland Starting From $2,699*pp Warsaw, Gdansk, Torun, Wroclaw & Krakow

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Discovering Poland Warsaw, Gdansk, Torun, Wroclaw & Krakow

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Discovering Poland Warsaw, Gdansk, Torun, Wroclaw & Krakow