great tour, New year was a great time, your Mananger is totally amazing

We had a wonderful experience of a lifetime. I highly recommend Collette for your next travel experience.

Our tour guide Urban Soban was excellent. Collette always has wonderful, reasonably priced tours. To choose just one memorable experience is difficult. The dinner on the Eiffel tower on my daughter's birthday was certainly one. The Eiffel Tower had to be the greatest highlight as it is just a magnificent piece of architecture and our dining in the restaurant, then climbing the stairs back down to the ground, was an experience my kids and I will never forget. The tour through Windsor Castle was magnificent. The city tour throughout Paris took my breath away. The history and architecture, adorned by all of the Christmas decorations made the entire trip a true bucket list memory.

You took me all the places I dreamed for a long time. I loved Paris especially. Champs-Elysees, Louvre Musium, Seine River dinner cruise, Montmartre Basilica, the view from Montmartre of entire Paris, Versailles and Eiffel Tour dinner were the placesvthe Collette Tour took me in a short time. I truly enjoyed the Paris so much.

The meal on New Years Eve was excellent and the entertainment was extremely enjoyable.

It was great!!!! Just not for me. First time doing a guided tour and I prefer to do things on my own time without the hustle and bustle of time management. It would have been a better experience if I had received the itinerary earlier to fill in the gaps at a more affordable rate. When the tour guide’s schedule changed we took a private tour to Stonehenge. Ray with Black Taxi was EXCELLENT. Personable, accommodating and a pure joy to tour with.

Too many drive by the sights instead of an actual visit. I slipped and fell when the driver from our Paris night tour didn’t take us to the hotel but rather across the square during a rain storm and the pavement was very slippery!

This Collette tour was not of the superior quality of past tours I’ve taken with Collette. I do hope first time travelers with Collette do not judge this experience as being one of poor quality. Past tours really set the bar at a higher level. This tour did not meet my expectations.

This is a definite recommend for travelers new to traveling and prefer guided tours for support:

For many sights we just drove by. Did not go in Westminster Abby, didn’t see Buckingham Palace, stayed so close to the Tower of London but did not go see the Crown Jewels. We went to a beautiful restaurant famous for Beef Wellington but we couldn’t order it for dinner. This was just in London. Paris was a little better.

My favorite part of the trip was the pretour. I was able to spend 3 days in London before the start of the main tour and did a lot of things on my own.

The Eurostar experience, the Citroen car tour, dinner in the Eiffel Tower and riverboat tour of the Sienne. The step on tour guide in London was excellent.Location of both hotels were great.

There was too much free time with no suggestions about what there was to see or do. The tour guide seemed partial to certain individuals. I was not impressed with him

Demonstrating and a bomb threat while touring Versailles which required us to leave with military presence, made it stressful to regroup the tour. The Cabaret show in Paris was horrible.. seating was too close and the food awful!. Windsor Castle and Tower of London were great and our early arrival on our own let us walk the streets of London taking in many sites . The steps leading down to the Seine River were very dark to see going down, one of our fellow travelers fell.

Visiting the queens burial

The experience was wonderful and our guide was great. I will look to go on different trips with this same company.

Hotels were. Clean, comfy, great location

We had a fabulous time. I would love to go back to London. Beautiful!

Everything was well organized and our tour director was on top of everything that he needed to do. There was a nice balance between organized events and free time which allowed me to visit the Churchill War Rooms which was the main reason I booked the tour.

Well planned London portion of tour, but Paris last evening was not. Changing of the guard was most enjoyable and train trip to Paris.

Not enough included activities, made us have to give up our luggage and belongings 2 days before arriving in Paris..totally ridiculous and very inconvenient. The choice of most restaurants were terrible, only decent restaurant was the Eiffel Tower one.

Excellent and knowledgeable tour manager.

Wonderful experience! Well planned and executed!

I had too much free time in Paris and I didn’t know how to use the transportation system. Uber was very expensive which I did use. Didn’t get to see Big Ben in London.

MY FAVORITE EXPERIENCE WAS EVERYTHING WE BOOKED OUTSIDE THE TOUR GROUP!!!!

The worse tour guide, hotels , and they fabricated there itinerary.

The hotels were horrible!!! the tour guide was an absolute mess!!!

The area we stayed in Paris wasn’t very nice

Did not fill safe where we stay in Paris.

In Paris they should have put us in better hotels, it was in bad part of town.

The tour manager & all our local guides were terrific. Very knowledgeable & friendly. Gave us a lot of good information & inside tips.

Great experience! Loved Paris.

It was a perfect trip. We saw everything we wanted to see. Our tour guide was phenomenal.

It was a great experience!

Expected a little more out of the London tour. Paris was wonderful.

Hotels situated in great areas

Yes, when we arrived in London, our transportation to the hotel was not there. I called multiple phone numbers and finally reached our travel service, he indicated I was not on his scheduled pickup. I ended up taking a taxi after waiting for 90 minutes. We also had to change hotel rooms in Paris on three separate occasions because of a lack of air conditioning. This was very inconvenient, and without any adjustment to our pricing,

The tour was excellent. I really enjoyed seeing The Mona Lisa at the Louvre. Our hotel was a block away from the Eiffel Tower. The tower is beautiful. We ate inside the Eiffel Tower!

My first excursion with Collett also my first to London and Paris lived up to my expectations. A list of names and states of the group would have help meeting people in the group. Our tour manager was available to all did her best to appease the few helpful to ones that needed the attention. We encountered a demonstration and a rain storm to make this trip a memorable experience..

Trip was a bit rushed and not enough time allowed to enjoy the sites.

The balance between guided tours and free time was just right. In London our hotel was in walking distance of many historical sites. Touring Windsor Castle ang then all the little shops below Windsor made for an enjoyable day. In Paris, so many memorable moments; the guided tour of the Louve, and dinner in the Eiffel Tower. But my most memorable moment was the evening cruise on the Seine River and the view of the Eiffel Tower at night, especially at 10pm, when something magical happens. A separate set of lights on the tower start to twinkle like stars. Just breathtaking.!!!

The majority of the trip was excellent, but I have three separate problems 1 the night of the first dinner , the food was awful. At my back there was a high bar. Bartender broke a glass causing glass shards to go down my back, inside and outside my dress. I jumped up and my seat makes helped me remove shards. I was fine. No one apologized-restaurant or Benn 2. People end of evening I’ll I was still upset and forgot my phone ion the table. I told Benn when we were riding back to hotel. He told me to hop in cab across the street and go back and get it I took cab back with a friend and it was ok. I feel he should have taken cab and I could have paid for it —- not safest choice 3. At Versaille , my Vox battery was dead within 20 minutes I was in tjj hi ousands of people. I volunteer find the group and had no way to communicate. After looking fo 30 minutes I had no choice but to locate bus and have him call Benn Suggestion:.have Benn stay a predetermined spot for emergencies Request:full cash refund gor Versaille tour

The vacation itself was wonderful; however, the pre and post logistics need improvement.

Our ride from the airport in London was late. We looked all over for a sign with our names. Finally, we located her. No sign. In London we went to Westminister Castle - that was a waste of money. We saw Queen Mary's doll house - one room with a king's bed and a room with paintings. The Chapel was closed because it was Sunday. In Paris loved the Cabaret, dinner at the Eiffel Tower. Then this is where the tour turned bad. We went to the Louve. We were split into two groups. Our group had a guide who spoke very poor English - people with and without hearing aids could not understand her. She spent long periods of time on one statue. So here comes the real bummer. We all wanted to see the Mona Lisa - that's why we signed up for the tour. Well, our guide took a vote - did we want to stand in line to see it. We all voted yes. Evidently, she didn't want to stand in line - she took us right by it - trying to get pictures of it on our way thru 4 rows of people. The more I think about it - the angrier I get. This is a once in a life time trip. The one thing you want to see most and you are walked right by it at a distance. The other group got to see it up close - their guide spoke great English -she stood in line to see the Mona Lisa. They had a great time. That kinda marked the trip - very poor for me. Now when people ask about my trip - what comes up first - the Mona Lisa - not the Cabaret or the Eiffel Tower. It is really too bad that one guide can destroy a trip like it did. I blame Collette for this - why? they should have an itinerary for their guides. They are the people we paid. We would have been better off going on our on to the Louve - spend the amount of time seeing what we wanted to see. It was a rushed tour - we had the afternoon off - we all would have liked to stay longer. We were told we could stay longer but we would be on our own to get back to the hotel.

The Louvre tour guide excellent. Versailles Palace was a zoo - inadequate control to view art.

The Louvre tour excellent guide.

The Tower of London and watching the Changing of the Guard at Buckingham Palace were great. Viewing the Eiffel Tower on tour and strolling the Champs-Elysees at night on my free time were wonderful.

he did every thing right

The tour experience was well planned and organized. The communication between the tour manager and guests was excellent.

Loved going the castle and seeing some of the changing of the guards

Windsor castle

it was good

Good tour overall and very good tour guide but too rushed and not enough time at points of interest. Last night out to dinner (riverboat) until 11:45 pm and had to be up at 4:30 am for departure at 5:30 am.

I particularly enjoyed the tour of Westminster Abbey and the time spent there.

problems left at the airport and not picked up to go to the hotel.

See below. And, London was done too quickly. You really should consider adding a day to both cities.

Lots of great venues to see. The only thing that could make it better would to be having only ONE bus driver while in Paris!

A great way to see London and Paris with the perfect itinerary and plenty of free time. Our tour guide, hotel staff and drivers were always attentive, full of information and ready to help when needed. Airport pickup and delivery is a stress eliminater and so much appreciated.

I think 4 stars is a very good review. My favorite experience was the night dinner cruise on the Seine River starting from under the lit Eiffel Tower.

The Tower of London, the Louvre Museum, and the ride on the Eurostar train were our most memorable experiences​.

Thurs. Sept. 19 Landed on time. Took about an hour to get to baggage for pickup. Lack of signage to explain you cleared customs first and got luggage at the very end made it a bit confusing. Got to Paris Marriott Rive Gauche Hotel around 12:30 and we were pleased our room was ready. We attempted to nap during afternoon but weren’t that successful. The hotel was very nice, comfy beds, great in-room coffee, lots of ports and a very large TV. The only negative is that it’s off the beaten path and not really close to the heart of the city or the major tourist attractions. Met in lobby for Opening Dinner and a night at the Paradis Latin. The cabaret show went from 8:00-11:15; way too long for most of us who did not sleep on plane and were going on over 30 hours of no sleep. We thought we were done after the first set at 9:30. First night should be an opening dinner and that’s it. My beef bourguignon was rubbery and a real challenge to cut. Fri. Sept. 20 Bus tour of Paris comprised the morning. Tour guide was very knowledgeable with respect to the artwork and the political machinations behind how they were infused with Greek mythology to make Louis IX appear to be on par with the gods. Sat. Sept. 21 Long and busy day. In the morning we did the optional tour of the Louvre. For me, the value of an organized trip is being able to have timed tickets and not have to wait hours to get in. Tour guide here was also good. Back to hotel for another quick break before going to Eiffel Tower and dinner cruise on the Seine. Our Malaysian Eiffel Tower tour guide was extremely personable. This visit wasn’t managed well. The group got split into two elevator trips to observation deck. Being in the second one, we had less than 10 minutes to look around and get pictures. That’s absurd. Dinner cruise was nice. We were supposed to have dinner on Eiffel Tower but a switch had to be made. This was actually a better activity. Food better, but nothing exceptional. Accompaniment was keyboards, guitar and female singer. They were fine. Sun. Sept. 22 We ate breakfast and then got on the bus to go to the EuroStar train which would take us under the English Channel to London in 2 ½ hours. Once at the train station in Paris, things got disorganized. I believe we were told to remain on the bus; however, people started getting off the bus and no one stopped us from doing that. We watched as other buses came, luggage was put on carts and taken to the train. Eventually our luggage was removed from the bus and taken away. We eventually arrived at the Leonardo Royal Tower Bridge Hotel which was also a great hotel. This one is in a great location - less than a ½ mile from the Tower of London. The room was very big, very comfy bed, couch, nice bathrobes. Not as many ports and a much smaller TV screen. The concierge desk would assist if asked but certainly did not go out of their way. Fortunately, our bus driver told us to go to them to get a 20% discount card for a meal at the Mayfair Chippy, a great mall chain of restaurants with very good fish and chips. Mon. Sept. 23 Breakfasts were better here - salmon, omelette station and individual sunny-side up eggs already prepared. Morning was a bus trip through the City of London. We got out and walked around Buckingham Palace to see the brigade marching there to take up their guard post. We drove by them back at the barracks bathing their horses. We had a lunch break at Harrod’s. The group broke up in the afternoon. We went to Westminster Abbey while others went to the Churchill War Rooms. Our guide was Duncan, who also is an actor. He was the best guide of the trip - very knowledgeable, engaging and a lot of fun! Seeing the prominent people buried and/or with memorials there - Oliver Cromwell, Wm Shakespeare, Stephen Hawking - was pretty impressive! Tues. Sept. 24 We took the optional trip to Windsor Castle. Up until this day, we had been very fortunate with the weather. In fact, Saturday in Paris was sunny and around 80 degrees. This was our day for erratic weather - torrential downpours followed by sunshine. London traffic is almost as bad as Rome, so it took a while to get to the castle. Mirza, our tour guide, was out of his element here. He said there was an outdoor introductory tour that would take us to the grounds where we could take either a historic or ceremonial tour - both inside the staterooms. We went to the meeting point for the outside tour waiting in the rain for their guide to show up. Mirza made inquiries and was told they’d be there. We waited for 15 minutes after the start time and, with no guidance from anyone, we bagged it and went to the stateroom tour which leads you sequentially through both the historic and ceremonial tours (i.e., they are not separate options as we were told - it’s one seamless tour). We got back midafternoon and had a little over an hour to rest up before our farewell dinner at Brasserie Blanc. Unfortunately, it was a bad way to end the tour. The waiters were totally disorganized, we were packed in like sardines even though three people did not show up, and the food was mediocre at best. Many were upset we had to walk ½ mile to get there, but traffic would take forever. One couple took a cab and they were the last to get there. Mirza handed us survey forms to complete with our names on them and no envelopes. That did not sit well with us. We are accustomed to the provision of envelopes and the option for anonymity.

Bus tours, Louvre, Versailles, Siene dinner cruise, Westminster Abbey, Windsor Castle all good. Paradis Latin way too long for first night. Eifffel Tower ws way too rushed.

Loved the castles and the bus driver in London.

Reversed tour . The local guide was not beneficial. The dinner excursion in Paris was horrible and a waste of $110. The time in London was more beneficial and memorable. The local guide in London was fantastic!

Eiffel Tower and Seine cruised was a magical night!

I really liked going to Versailles, Eiffel Tower, Westminster Abbey, and Windsor Castle.

Windsor castle and of course the Effiel Tower

The tour was fabulous! We crammed in many major attractions in one week. -Could never have done this individually. The group admission was incredibly helpful. We also received admission to really tough to get to places like dinner on the Eiffel Tower and Versailles.- Line at Versailles was about 1/4 mile, (no lie) but we had timed group admission.

Great overall experience. This was our first trip to Europe and the tour provided a great overall flavor that would allow for more specific future visits.

All the sites we visited were amazing.

Eiffel Tower dinner was delightful. Tour manager Evan was organized and talented and our local interpreters were interesting and informative.

The tour covered all the top historic sites

Greg was wonderful! He went over and above the call of duty to try to make sure everyone was well taken care of.

Great balance of tours and free time on the trip. Only negative is they still rely on tipping the manager, coach driver and tour guides. Need to stop this.

Music was good, hit most of the important sites.

The activities were good quality

This was my first tour ever, so I judged my ability to go and enjoy it based on the fact that it was rated as a '2' in terms of steps and stairs, because I walk with a cane. Maybe if the coach hadn't broken down in front of Mayor of London's house so we walked in the rain to Buckingham Palace and later did the Westminster Abbey tour after being picked up by new bus. The trek to Buckingham was more of a sprint than a walk (I guess due to the rain). A fellow tourist with a 'fit-bit' app announced later on the replacement coach that we had walked 7,780 steps, plus whatever we walked on the Abbey tour. Not a fan of the hotel, at all. Loved, loved, loved Paris. Loved the hotel, loved the Paradis Latin, Eiffel Tower, the opportunity to photograph Arc d'Triumph up close and personal. The Louvre!!!!! Loved the food in London, Windsor, and Paris! Great people in our group; they were thoughtful, kind, helpful and understanding of my physical challanges. Ambulating was way easier in Paris. I even took a taxi that waited for me while I shopped for a carry-on bag. Loads of great information, both historical and cultural, afforded to us by the local tour guides. They were exceptionally knowledgeable, even attracting strays from other tour groups, due to the consistancy with, and obvious love of, the history and art that I have studied and/or absorbed via PBS and other specials on British and French history, culture, and art. The average rating for the accommodations is due to the fact that I was not at all happy with the London hotel. The security staff seemed menacing to me., and would not respond to questions, only poiinting or using a shooing hand gestures. The water dispenser on our floor was out of order, and the houseman filling pitchers for other rooms on my floor totally ignored my request to have my pitcher filled. Finally had to buy from restaurant. The elevatores kept breaking down... thank goodness one-at-a-time. The Marriot lived up to its name, reputation and more.

London was fantastic and saw so many places. Loved Windsor castle and Westminster Abbey.

In London I enjoyed Windsor Castle and seeing the changing of the guards. In Paris the dinner at the Eiffel Tower and river cruise were fabulous!

We loved the boat trip on the Seine and the meal in the Eiffel Tower.

Nothing to compare it to, so it gets all 5 stars. No complaints.

We saw a lot in our 6 days. Very organized and professional. Loved London , would have liked to have a little more free time in Paris. The Eiffel Tower dinner and Seine River cruise was amazing !

Great tour of London and Paris for 7 days!

Was pleased with every part of the trip especially with the optional tours I purchased.

London and Paris in the Spring with excellent weather can’t be beat. The last night we had dinner on the Eiffel Tower-Wow!

seeing the Eiffel tour lit up at night was my favorite thing to see and especially when it flickered for a few minutes.

Attention to detail and the options...all except the Cabaret (not so much) We had several church members on tour and they were not comfortable going to a Cabaret.

Local tour guides were excellent. La Paradis Latin and the Evening in Paris restaurant in the Latin Quarter were highlights. We loved time to browse on our own. The Grange City Hotel in London was fantastic in every way. If we were rating this hotel alone, the score below would be excellent. The score of the Diva Gauche would be poor.

They make taking a trip, easy and very relaxing, and still get to see so many attractions!!

London and Paris we're exceptional cities to visit. Especially the culture and history.

We received the best tours for only having 3 days in each city.

Price was very fair and economical.

Loved London and Paris day trips

Paris and London are 2 of our favorite cities in the world and Collette gave us a wonderful experience in both places.

Eiffel Tower & dinner, Windsor castle, changing of guard gave me chills!

the tour was good because you showed us all the important places and my favorite was Louis XIV's Palace and Gardens. I think a another dinner could have been included since it was your anniversary!

Dinner in the Eiffel Tower on my birthday was great. Changing of the guard at Buckingham Palace. Local guide, Brit, was wonderful. My favorite guide.

Everything was excellent. The hotel and restaurants were great.

see earlier review ... tour guide manager was an issue.

Dinner at the Eiffel tour and the cruise down the Seine was the best!

Tour guide for Collette was not very people oriented

London - Tower Bridge and Castle. Paris - Eiffell Tower Garden and Palace of Versailles

the tour was fantastic but the directions were questionable, consequently missed the bus in London. Loved the architecture of France and England. Harrods was wonderful. The food was great.

Great Tour overall. All of our 9 Collette tours have been great.

Add this trip to your bucket list, Everybody needs to see London and Paris.

Fantastic trip! Can't wait to travel again with Collette!!

tour was great and the whole trip was memorable

The Bistro and Dance Show in Paris was one of the highlights...Food, show , arrangements...all excellent

We could have used more time at each stop at the landmarks, but that is not Collette's fault - the traffic in London was horrendous and it just seemed to take extra time to get anywhere. Our guide, Jeff Mullen, was knowledgeable, affable and patient. Our local guide in Paris, Natalie was fun and knowledgeable, as well. Nothing to do with Collette, but if the climate continues the way it is, I would not go again in mid-July. It was unpleasantly hot and when there were crowds, most attractions, it was miserable having to stand in line and wait (at Versailles, for an hour), even though we had group priority. I would have liked to been able to stop at the Arc de Triomphe and take some pictures. Not sue if why we didn't was due to time constraints and traffic or they just don't normally stop there - I think that should have definitely been a landmark we would have liked to have seen other than from a moving bus.l

Favorite memorable experience was Paradis Latin.

The trip was lovely and my tour guide, Becky, would receive 20 stars if I could give that to her! The only reason why I’m giving 4 instead of 5 stars is because my mom and I had to add extra days in order to experience some of the things you only drive by during the actual tour. For example, Collette drives by the Tower of London and if we hadn’t booked an extra day we wouldn’t have had time to go in it and see the Crown Jewels. Also the hotel in Paris was REALLY hot and uncomfortable; everyone thought the air conditioning was broken but it wasn’t! In contrast, everything about the London hotel was perfect; they were so hospitable and the location was beyond convenient. Nevertheless, my mom and I are in the process of booking a second trip through Collette so they did something right!

The tour allowed the opportunity to see the sites we were interested in and for free time

We were able to see everything we expected to. Eiffel tower, the museums, the architecture was great and seeing the castles

Eiffel tour dinner and Seine River cruise was the most memorable.

Dinner on the Eiffel Tower

Signed up for too many excursion, one of the excursions got us back to the hotel at midnight. Many of us had to leave at 6:30 the next morning and have our bags packed by 6

Guide was personal and friendly as well as extremely helpful. Love the care-free vacations as everything is planned out for you!

Great job. Ben the tour manager was excellent. Had a fun time and looking forward to another one.

Wonderful sites/locations and guide

Again well organized and tour manager was knowledgeable and helpful at all times. It was great.

Our favorite memorable experience was watching the Eiffel Tower illuminated at night. What an extraordinary sight! Simply unforgettable!

history, very good food, educational experience,

Price I thought was very reasonable. I purchased my own airfare. The hotels we stayed at were excellent, especially in London. The Grange Hotel was beautiful

Got to see all the highlights of the two cities.

The cabaret show in Paris was so fun and memorable

Great places to see. The high spots of both

Dinner and view at Eiffel tower.

We had a wonderful trip! ****, our tour guide, as super!!!

we enjoyed Paris and to have dinner included at the Effiel tower was great. Riding the train from Paris to London.was fun and a new experiance for us.

Very nice points of interest, however description misleading for Paris in spots.

Seeing the sights was the best

Loved all our extra excursion Favourite Windsor castle and Effie Tour

Great sites, service and staff

Loved Highclare and Eiffel Tower experience

Loved the cabaret show in Paris. Highclere Castle was amazing to see in person. Loved London and seeing the places I had only read about. Great trip!

London hotel was great! Paris was not so good. Neighborhood was a bit sketchy. Did not want to walk around the neighborhood at night. Most memorable was the cruise on the Seine River and the Eiffel Tower lighting up.

WE really enjoyed the tours of Paris and London and met some wonderful people.

We loved it all, just sorry we didn't have more time.

Our local tour guide for London got us to the front of seeing the old guard, band, and horses, marching from the guard-changing. I never thought I'd be able to see any of it, having seen the crowds, and being 5'3"! Loved our tours to Notre Dame and Versailles with our local guide in Paris. She was fabulous and so knowledgeable.

Besides having a great tour leader, we were extremely fortunate to have a wonderful group of people to travel with in our group

Amazing people and everything on time!

Windsor Castle was great but had to pay extra

We had planned extra days post tour in London based on the hotel we were slated to stay at, they switched hotels. Sub par hotel, and location.Would have loved more free time post visits to site. We had hours to kill and were not allowed just a few minutes to explore around the exhibits, such as gift shops or neighboring villages.Tour manager was sympathetic but claimed he had no flexibility due lease time on our bus.

I reviewed the trip previously

Louvre ,Paradis Latin, Eurostar,Westminster

It was all my favorite. Just the right amount of time for a tour.

Tour was great. Paris was excellent way

Great time with great tour manager and guides. Whole trip was memorable.

Everything was great - Eiffel Tower at night was a majestic sight

Boat ride on the Seine and dinner at the Eiffel Tower

Our tour manager was just that- a manager rather than a guide. She was very nice but we were left on our own with instructions to " call" if we needed anything! The hotel employees were unable to help us! We loved the tours and dinners!

Felt that an addt day in London and an addt day in Paris would of been beneficial and given us a chance to do more sightseeing. Seemed a little too rushed. The hotel in Paris was nice but I was disappointed as I had brought my granddaughter to Europe for her first trip and we had NO view from our hotel room window. Hotel in London was a good choice and their breakfast was wonderful. The breakfast in Paris was just ok; would of preferred to eat in the dining room of the hotel like we did in London. Have traveled with Collette before and would travel with them again.

See comments above, I think our tour guide did a great job. I don't know how she kept up with everything and made it look easy!

dinner at the Eiffel tower and the light display on the tower afterwards

It was a great time!Both London and Paris.

great tour mgr.. London local tour guide very good...Paris local tour guide knowlegable but devoted too much time to a few people rather than entire group

not treated well was looking for a wonderful experience for the price paid but that did not happen

The scenic cruise around the Effiel tower was very nice. I love the woman in black proformance in London.

I loved the dinner at the Eiffel Tower. It was all lit up in red, white and blue and was beautiful.

The additional tour guides are always knowledgeable and funny.

Paris accommodations left something to be desired. Our tour guide, Ms. Bisbash, was excellent and despite being ill, gave everyone first class service. She called us all by name and accommodated everyone's needs as best possible. I did think the "tour" would be more than a drive by of most of the areas. Fortunately, we had enough free time to go back and see most of the highlights we breezed past.

Tour manager made the trip a wonderful experience with my grandchildren. Now they say they won't travel again unless they can have Emily as their guide!

We thought we would have time to see each of the places mentioned on the tour guide. However, we just drove by and never stopped. There is no way we would have been able to go back to the places on our own. There just wasn't time when you consider the amount of time it would take to get back to those places. We were already there on the tour bus. Getting off for 10 or 15 minutes would have at least given us the feeling that we had seen those places.

Busy but fun! I enjoyed the river cruise and Eiffel Tower and the louvre.

Really enjoyed the tour of the Eiffel Tour. Wish I had more time there. Hotels were good but breakfast in Paris was not acceptable. Bacon was raw. I was looking forward to the play in London. Charlie and the Chocolate Factory is not appropriate for a group of older adults. I did not waste my time attending. The tour guide was wonderful. Very knowledgeable and great personality. Food in the London restaurant was so so. Service was terrible. The waitress lost our order. The food was slow in coming out and was nothing out of the ordinary. Whole thing was terribly disorganized on the part of the restaurant. Really liked the location of the London Hotel. Breakfast was good.

tour guide was okay i think she could have added more information. london walk on tour guide was great. In paris walk on poor hard to understand and always head of the total group .

Eiffel Tower tour and restaurant! Also Versailles with the French lady as GUide was awesome,she was so knowledgeable and informative,loved every minute of it!Was wonderful selection of sites to visit,wish we had more time to see more!

I was very satisfied with both pre-trip arrangements by Collette and especially with the tour manager, Harrison. He was very efficient and made sure everyone had a good time and saw many highlights of both cities.

All of the guides were excellent.

The catacombs of Paris

Harrison Trott was wonderful!! So knowledgeable about both cities. He was patient with everyone every step of the way! Very professional!! I was impressed with the tour options to choose from and really enjoyed all the remarkable people we met in our group!! I would definitely use Collette again!! Thank you!!

So many great memories even for repeat visitor to both London and Paris. Our tour manger, Harrison, was absolutely wonderful and very knowledgeable. Hotels were in great locations with easy access to the underground and tube. Rooms and bathrooms were spacious for ‘European’ hotels and the included breakfasts offered a huge range of options. City tours included the ‘best’ of both cities, inclusive dinners were appetizing with large portions. Evening at the cabaret was very entertaining. Free time allowed adequate time to tour the Louvre, attend a musical, and shopping. River Seine cruise and dinner at the Eiffel Tower was amazing and the perfect farewell. Purchased transportation package made the whole trip totally stress free with airport and hotel transfers top notch.

Eating in tower

1. The tour manager Dorine Gracin was the best. She did a tremendous job helping us with our next adventure. She did a fabulous job all around. She helped other guest as well.

Great tour! Hotels in great locations. Seeing the Eiffel Tower at night in Lights!

The antique cars and dinners were what I enjoyed.

Over all the tour was very enjoyable. I loved the “High Tea” we had in London . The tour with the little cars as we toured the lights of Paris was definitely a highlight and very memorable. All of our dinners were simply divine. The choice of restaurants were great. While in London during our free time we were able to see the musical Tina. It was spectacular and with the help of our tour guide manager we were able to secure tickets with great seats. Meeting the cast afterwards was the cherry on top to make it a life time memory.

Our tour guide, Maher, was great! He was knowledgeable about the areas and he gave good suggestions on what to do in our free time. One of my favorite things was riding the bullet train. I had never been on one before. I loved all the old buildings. Tea time was very nice. I loved dining in the Eiffel Tower. I feel like I got my money’s worth and am ready to book my next adventure!

Everything

Our tour manager was terrific. All but one local guide were as well. The trip has a good balance of scheduled time and free time. We saw highlights of both cities and included meals were great. I was not expecting much from this trip and was very pleasantly surprised. I would recommend this tour to people like us who have not seen either city and would like to. It’s a great overview of both.

Very organized the trip included good food and experiences for the area’s visited. Our tour guide was great!

Our days were filled with memorable events, not just tours of sites. Going to a French bakery for a baking lesson was fun and informative. The baker made the whole experience with his stories. Quite unexpected. Tour guide, Mimma, couldn’t have done a better job. She was thorough, considerate, friendly and available.

Hotel rooms were small and the transportation to paris train station was not ideal. the vehicle was not big enough for everyone.

Dinner at the Eiffel Tower

The tour was amazing .It was wonderful. lOur guide was a young 31-year-old and very personable., respectful , kind and considerate , on time, detail oriented. My two most memorable experiences were going up in the london eye and the eiffel tower: having dinner in the eiffel tower. My only problem was my inability to walk as good as I could have.Or should have?I had surgery 6 months before the trip and I thought I'd been much better shaped than I was so that was my problem but the tour itself, they did tell you.It was gonna be a lot of walking.I called it a level three out of four

Dinner in the Eifle Tower and cruise on the Seine. Overall I enjoyed London the most as I hadn’t been there before. My Ancestors came from Kent.

Loved all the attractions! My one complaint was I didn’t have enough time to shop! We were too busy going to the events. The breakfasts at the hotels were amazing. Some of the meals, including the Eiffel Tower dinner was not very appetizing. Missed seeing the Arc de Triomphe and Joan of arc. Our tours never took us there. We loved the cabaret show although it was a bit long. I would suggest a guided tour to the Louvre and Notre Dame as we tried to do that on our own. Overall it was an awesome experience!

Buckingham palace and the amazing food

Seeing the Crown Jewels in London was not part of the tour and the night out with the Vintage Cars. That was a fun night.

Our tour of London and Paris was a truly memorable experience. Our Collette guide, Donald Morrison, was very helpful and patient with a thorough knowledge of our travels. Our local guides, Britt in London and Audrey in Paris, were top notch. We especially enjoyed our evening visit to the Eiffel Tower with dinner at Madame Brassiere. The hotels were very nice, meals were excellent, and the coach was comfortable. We highly recommend this tour!

My family and I enjoyed our trip. Our tour manager was very knowledgeable and helpful. Our tour group was only 20 people which I enjoyed . Our entire trip was memorable.

This might be my fault for not paying enough attention, but I did not realize that we’d be spending so much time outside in the cold. Tour guide, Urban, was great. The only thing I would wish differently was that he not wait for chronic latecomers. Waiting on the warm bus, not so bad. Waiting outside in the cold, not so good. All in all, food and accommodations really good. But I would not spend another 10 days of my life being cold all the time.

Our tour manager Uban was moving far too fast ahead of us, most of us were elderly, found it very difficult to locate him in a few instances where the crowd was enormous: one case was when we were touring Windsor Castle, I and my friend got very lost, we were not able to locate our starting point and where our coach parked, luckily a local British who were nice couple helped us find it! The other incident was after we had high tea at the Roast in London, most of the people in our were scattered and our leader Uban disappeared too fast as we’re leaving the place, I and my friend lost the group and the direction so we had to walk back to the restaurant and asked the manager there to call him for us.

Great trip with a good balance of scheduled sightseeing and free time. It was easy to fall in love with Paris.

The tour was great. Plenty of free time to explore these amazing cities on your own. Dinner at the Eiffel Tower was a highlight!

I like the Eiffel Tower

Our tour was good only not enough meal like recent tours

Changing of the guard and dinner at Eiffel Tower

This was our first trip abroad. We had a wonderful trip! London tower and tower bridge were one the highlights. We went and saw Hamilton and Paridis Latin both were great! In Paris we really enjoyed the bakery tour and the seine river cruise and effiell tower even I. The pouring rain. The sights and tours were great in both places. Our first overseas trip was very memorable! Our tour guide Harrison was fantastic! We would love to return to see More sights!

Loved the tour of Windsor Castle in London and Eiffel Tower dinner in Paris

Meeting so many people and traveling on our tour and experiencing the cultures of London and Paris on our own on the tube, Metro, walking and watching. The tour guides were amazing

Already did oncee

My wife and I experienced significant flight departure cancellations and delays which disrupted our trip for several days. We missed a day and a half of accommodations and tours in London because our American Airlines departure flight on Aug. 15th was cancelled. We did not arrive in London until late Friday morning-almost 20 hours later than expected. We have not been reimbursed yet from Collette for our first night's stay in London plus a few of our tours were lost as well. Not a very pleasurable experience to say the least. Our second destination city-Paris did not impress us. The hotel location- the Crown Plaza-Republique Square-was not a pleasurable location. Very noisy and busy and we felt unsafe.

thanks to our tour guide Konrad we were able to See king Charles and Family on our own no changing of the guard during the time we were there walking tour was not my favorite I have trouble walking enjoyed the bakery demo Would have enjoyed meals more if not in a hurry to eat i can't go urge down my food Konrad did every thing to help us and to show us a great time Enjoyed the Eiffel tower dinner visit

In London, thanks to help of our tour guide- Konrad- since we were unable to see the changing of the guards because of an event practice ,we were able to see the King, Queen, & Prince William in an open carriage parade. In Paris, I enjoyed the bakery tour & the cruise & supper at the Effie’s Tower.

We had a very exciting time. Loved seeing. The city and all the history of the area. Enjoyed the Effiel tower dinner very much.

Our tour guide, Dora, was excellent. We would have liked a few more options at the included dinners to choose from. I loved the Windsor Castle tour and the Windsor area.

Great tour guide Luis Morales Cano. very engaging & helpful. Great info

Fabulous! We felt very secure with our guide Maher. He went above and beyond.

Great trip! Our tour guide, Maher, was fantastic!!

We loved to tour, especially London and the Churchill war room exhibit and the Tower of London.

Liked that the hotels were within walking distance of many sights. Liked the free time. Tour manager was great. Fellow travelers were congenial. Both London and Paris are filled with history so there is so much to see. Big Ben is better to see at night- all lit up. Borough market we did on our free time and it was great! Food from every country and culture. Highly recommend the humble crumble! The Eiffel Tower at night - amazing . Loved the walkable neighborhoods in Paris- each section has its own charm. Montmarte was lovely. The church and the village like atmosphere was quaint and different from main stream Paris

seeing and touring the castles. the eifel tower at night

air flights were a disaster.!!!!!!!!!!!!!!!!!!!! Not really Collete's fault

Twice the hotels (Paris & Amsterdam)did not have double beds are requested in our reservation. Otherwise it was a great experience.

We had an awesome experience. We added a couple of days and did so exploring that we knew the tour didn’t include. Everyone was great on our tour - no late people- and lots of fun. Our guide Konrad Chrzanowski was extremely helpful, very organized and went out of his way to make sure everyone felt taken care of! He actually was responsible for making our trip memorable! I can’t think of one “favorite” experience… the Tower of London, Windsor Castle, browsing at Harrods, Hyde Park, riding in a Black Cab, double decker buses, 38th floor restaurant at the Shard! So many others! LOVED ENGLAND The Arc De Triomph /to the top look out! (walked by every day and it never disappoints) walking down Champs-Elysees to the obliques, Louvre, Eiffel Tower (also never disappoints), Versailles, Caberat dinner theater, the cafes and food, shopping….so many wonderful memories and pictures! Would go back in a heartbeat

I already filled out the survey. Great trip. I loved Eiffel Tower dinner and boat ride after.

Overall London/Paris tour was a great experience. My one complaint was the fact that we were in Paris on May 1st, their Labor Day. The hotel where we stayed was directly across the street from the park where the huge demonstration/protest was held. Blocks for a mile around the park we’re closed to traffic so when we returned from the Monet tour, we couldn’t get to the hotel. It was close to a mile from where we were dropped off from the bus and back to the hotel. That really cut into some free time, not to mention the difficulty of trying to walk outside with all these angry protestors marching and shouting things at us. If that wasn’t bad enough, the police barricade was still in place when we needed to re-board the bus for our dinner reservations at the Eiffel Tower. Another long walk to the bus awaited us when we were dressed in our evening clothes. The hotel was just the wrong one to be in during this “holiday”. Also, the Lourve was closed 2 full days, Tuesday and Wednesday, which really was disappointing to those of us that wanted to tour it. The trip from London to France was a highlight because you had no idea how fast you were going and when the train was actually under the Channel. Fast and comfortable travel! Loved the hotel in London. It was very elegant plus it was in a great location.

The trip overall was well worth going. The accomodations were first rate and well placed. Next to the Tower of London and next to the Eiffel Tower. The tour manager Natalia was good, but a bit opinionated in political and social expose's. So much so that she actually grabbed the microphone from the local tour guide who was giving the history of an area to give an opinion that wasn't relevant to what we were seeing, and at one point would not give it back when a guide wanted to explain something we were seeing from the bus. She also needed to work on her communication skills in terms of letting us know meeting times and places for the next day, what to bring (e.g. whispers or not) etc. It made it a little frustrating at times but she was pleasant and helpful in the main. The activities were great. We got to see the famous palaces and museums we had always heard about.

BRASSERIE DINNER WAS TERRIBLE. WE ARRIVED AROUND 7:00 P.M. ON OUR COLLTTE APP. IT SAID 6:15 P.M. VINTAGE CAR ONE CAR RIDE ARTIVED AT 8:00 P.M. WE WERE STILL HAVING DINNER. JUST A RIDE BACK TO OUR HOTEL. OUR TOUR GUIDE/LEADER ARRANGED THE TOUR RIDE FRIDAY OF THAT WEEK. NATALIA WAS FANTASTIC. I FAULT COLLETTE!!! FOR THE SCHEDULE ISSUE. AS FOR THE BRASSERIE WE DINED AT COLLETTE SHOULD NEVER BOOK THEM AGAIN. THERE WERE 8 IN OUR GROUP AT LEAST 5 WERE DISSATISFIED WITH THEIR MEALS & 5 OF US AT LEAST HAD OUR VINTAGE CAR TOUR LATER IN THE WEEK. THERE WERE SO MANY SITES THAT WERE SPECTACULAR THE LIST IN NEVER ENDING AS FOR THE WINDSOR CASTLE LONDON. EIFFEL TOWER PARIS IS NUMBER ONE THE REST OF THE SITES SERN PARIS ARE TIED FOR 2ND PLACE. LASTLY THE BUS RIDE FROM LOGAN AIRPORT TO MIDDLETOWN R.I. WAS AWFUL THE A/C WAS NOT WORKING THE DRIVER NEVER TURN OFF THE FAN SYSTEM I'VE RECCOMMENDED TO COLLETTE NEVER TO USE THAT BUS SERVICE.

Our main tour guide was very pleasant and knowledgeable about both cities and communicated well with us and the local guides and bus drivers. The individual tours were well chosen and the local guides outstanding. Transportation was slightly problematic however London was in the midst of the London marathon which made our arrival bus late nothing Collette can control but the drivers should have planned alternate routes. The bus form the hotel to De Gaulle airport was late, there was a minor car accident on the airport property which delayed our drop off which in turn made the check in process stressful. We did however arrive at the departure gate with less than 30 minutes to departure. Hotels were amazing and food outstanding at both. The choice of hotels was excellent and convenient for touring. I would have liked a guide to accompany us to the check in at the airport but when the group has members leaving at different times and gates as well and some taking a train I understand that is not always possible. I will say that all the guides walked too fast for our group.

We had the best trip with Collette. Everything was seamless including transfers, hotels, tours and meals. This was our first and we will definitely book more trips with Collette. Luis, our tour guide was so friendly and made sure we were always taken care of.

Tour guide was wonderful beyond words i would follow him on any tour Amsterdam was awful. I would take another one of your tours in a moment.

Traveling with family to see Paris

Eiffel Tower & Restaurant, The dinners were very good. The walks we took in London & Paris. The tour guides were excellent, including Dora.

For 1st time visit to both cities, tour was a great way to get introduced to them. Fast paced, but balanced. Loved eating on Eiffel Tower, followed by evening boat trip on the Seine!

The train ride

The mini car tour was a bust. Should have been cancelled or changed. It was raining so the top was closed and the windows covered with rain so you couldn’t see much. We zipped past everything so quickly. Several of the drivers never spoke or said where we were. Groups had to drag information out of them. The hotel room we had in Paris had single beds. I should have complained at the time and asked for a different room. This did not work well for a couple. What were they thinking. Other couples got single beds and also complained.

The memories will always be with me. I was so enamored by the amazing trip. Our tour guide, Donald, was most helpful in informing us when to meet in the hotel lodge for each trip. Our bus trips were very informative. It would be difficult to decide which experience was my favorite. I loved touring all the castles and museums. I think seeing the ceilings in castles impressed me the most.

Excellent Tour Package, First-Rate Hotels, The Best Tour Manager, A bit pricey.

Too rushed in the Louve. Would not recommend the cabaret show. Food was average at the show and the show itself was a bit too risqué and was not advertised well. If it had been properly advertised, I would not have attended. London was terrific and the guides there were also quite good.

great tour, New year was a great time, your Mananger is totally amazing

We had a wonderful experience of a lifetime. I highly recommend Collette for your next travel experience.

Our tour guide Urban Soban was excellent. Collette always has wonderful, reasonably priced tours. To choose just one memorable experience is difficult. The dinner on the Eiffel tower on my daughter's birthday was certainly one. The Eiffel Tower had to be the greatest highlight as it is just a magnificent piece of architecture and our dining in the restaurant, then climbing the stairs back down to the ground, was an experience my kids and I will never forget. The tour through Windsor Castle was magnificent. The city tour throughout Paris took my breath away. The history and architecture, adorned by all of the Christmas decorations made the entire trip a true bucket list memory.

You took me all the places I dreamed for a long time. I loved Paris especially. Champs-Elysees, Louvre Musium, Seine River dinner cruise, Montmartre Basilica, the view from Montmartre of entire Paris, Versailles and Eiffel Tour dinner were the placesvthe Collette Tour took me in a short time. I truly enjoyed the Paris so much.

The meal on New Years Eve was excellent and the entertainment was extremely enjoyable.

It was great!!!! Just not for me. First time doing a guided tour and I prefer to do things on my own time without the hustle and bustle of time management. It would have been a better experience if I had received the itinerary earlier to fill in the gaps at a more affordable rate. When the tour guide’s schedule changed we took a private tour to Stonehenge. Ray with Black Taxi was EXCELLENT. Personable, accommodating and a pure joy to tour with.

This is a definite recommend for travelers new to traveling and prefer guided tours for support:

Too many drive by the sights instead of an actual visit. I slipped and fell when the driver from our Paris night tour didn’t take us to the hotel but rather across the square during a rain storm and the pavement was very slippery!

This Collette tour was not of the superior quality of past tours I’ve taken with Collette. I do hope first time travelers with Collette do not judge this experience as being one of poor quality. Past tours really set the bar at a higher level. This tour did not meet my expectations.

My favorite part of the trip was the pretour. I was able to spend 3 days in London before the start of the main tour and did a lot of things on my own.

For many sights we just drove by. Did not go in Westminster Abby, didn’t see Buckingham Palace, stayed so close to the Tower of London but did not go see the Crown Jewels. We went to a beautiful restaurant famous for Beef Wellington but we couldn’t order it for dinner. This was just in London. Paris was a little better.

The Eurostar experience, the Citroen car tour, dinner in the Eiffel Tower and riverboat tour of the Sienne. The step on tour guide in London was excellent.Location of both hotels were great.

There was too much free time with no suggestions about what there was to see or do. The tour guide seemed partial to certain individuals. I was not impressed with him

Hotels were. Clean, comfy, great location

The experience was wonderful and our guide was great. I will look to go on different trips with this same company.

Visiting the queens burial

Demonstrating and a bomb threat while touring Versailles which required us to leave with military presence, made it stressful to regroup the tour. The Cabaret show in Paris was horrible.. seating was too close and the food awful!. Windsor Castle and Tower of London were great and our early arrival on our own let us walk the streets of London taking in many sites . The steps leading down to the Seine River were very dark to see going down, one of our fellow travelers fell.

Everything was well organized and our tour director was on top of everything that he needed to do. There was a nice balance between organized events and free time which allowed me to visit the Churchill War Rooms which was the main reason I booked the tour.

We had a fabulous time. I would love to go back to London. Beautiful!

Well planned London portion of tour, but Paris last evening was not. Changing of the guard was most enjoyable and train trip to Paris.

Not enough included activities, made us have to give up our luggage and belongings 2 days before arriving in Paris..totally ridiculous and very inconvenient. The choice of most restaurants were terrible, only decent restaurant was the Eiffel Tower one.

Excellent and knowledgeable tour manager.

Wonderful experience! Well planned and executed!

I had too much free time in Paris and I didn’t know how to use the transportation system. Uber was very expensive which I did use. Didn’t get to see Big Ben in London.

The area we stayed in Paris wasn’t very nice

The hotels were horrible!!! the tour guide was an absolute mess!!!

The worse tour guide, hotels , and they fabricated there itinerary.

MY FAVORITE EXPERIENCE WAS EVERYTHING WE BOOKED OUTSIDE THE TOUR GROUP!!!!

The tour manager & all our local guides were terrific. Very knowledgeable & friendly. Gave us a lot of good information & inside tips.

In Paris they should have put us in better hotels, it was in bad part of town.

Did not fill safe where we stay in Paris.

Great experience! Loved Paris.

The tour was excellent. I really enjoyed seeing The Mona Lisa at the Louvre. Our hotel was a block away from the Eiffel Tower. The tower is beautiful. We ate inside the Eiffel Tower!

Yes, when we arrived in London, our transportation to the hotel was not there. I called multiple phone numbers and finally reached our travel service, he indicated I was not on his scheduled pickup. I ended up taking a taxi after waiting for 90 minutes. We also had to change hotel rooms in Paris on three separate occasions because of a lack of air conditioning. This was very inconvenient, and without any adjustment to our pricing,

Hotels situated in great areas

Expected a little more out of the London tour. Paris was wonderful.

It was a great experience!

It was a perfect trip. We saw everything we wanted to see. Our tour guide was phenomenal.

The vacation itself was wonderful; however, the pre and post logistics need improvement.

The majority of the trip was excellent, but I have three separate problems 1 the night of the first dinner , the food was awful. At my back there was a high bar. Bartender broke a glass causing glass shards to go down my back, inside and outside my dress. I jumped up and my seat makes helped me remove shards. I was fine. No one apologized-restaurant or Benn 2. People end of evening I’ll I was still upset and forgot my phone ion the table. I told Benn when we were riding back to hotel. He told me to hop in cab across the street and go back and get it I took cab back with a friend and it was ok. I feel he should have taken cab and I could have paid for it —- not safest choice 3. At Versaille , my Vox battery was dead within 20 minutes I was in tjj hi ousands of people. I volunteer find the group and had no way to communicate. After looking fo 30 minutes I had no choice but to locate bus and have him call Benn Suggestion:.have Benn stay a predetermined spot for emergencies Request:full cash refund gor Versaille tour

Our ride from the airport in London was late. We looked all over for a sign with our names. Finally, we located her. No sign. In London we went to Westminister Castle - that was a waste of money. We saw Queen Mary's doll house - one room with a king's bed and a room with paintings. The Chapel was closed because it was Sunday. In Paris loved the Cabaret, dinner at the Eiffel Tower. Then this is where the tour turned bad. We went to the Louve. We were split into two groups. Our group had a guide who spoke very poor English - people with and without hearing aids could not understand her. She spent long periods of time on one statue. So here comes the real bummer. We all wanted to see the Mona Lisa - that's why we signed up for the tour. Well, our guide took a vote - did we want to stand in line to see it. We all voted yes. Evidently, she didn't want to stand in line - she took us right by it - trying to get pictures of it on our way thru 4 rows of people. The more I think about it - the angrier I get. This is a once in a life time trip. The one thing you want to see most and you are walked right by it at a distance. The other group got to see it up close - their guide spoke great English -she stood in line to see the Mona Lisa. They had a great time. That kinda marked the trip - very poor for me. Now when people ask about my trip - what comes up first - the Mona Lisa - not the Cabaret or the Eiffel Tower. It is really too bad that one guide can destroy a trip like it did. I blame Collette for this - why? they should have an itinerary for their guides. They are the people we paid. We would have been better off going on our on to the Louve - spend the amount of time seeing what we wanted to see. It was a rushed tour - we had the afternoon off - we all would have liked to stay longer. We were told we could stay longer but we would be on our own to get back to the hotel.

The balance between guided tours and free time was just right. In London our hotel was in walking distance of many historical sites. Touring Windsor Castle ang then all the little shops below Windsor made for an enjoyable day. In Paris, so many memorable moments; the guided tour of the Louve, and dinner in the Eiffel Tower. But my most memorable moment was the evening cruise on the Seine River and the view of the Eiffel Tower at night, especially at 10pm, when something magical happens. A separate set of lights on the tower start to twinkle like stars. Just breathtaking.!!!

Trip was a bit rushed and not enough time allowed to enjoy the sites.

My first excursion with Collett also my first to London and Paris lived up to my expectations. A list of names and states of the group would have help meeting people in the group. Our tour manager was available to all did her best to appease the few helpful to ones that needed the attention. We encountered a demonstration and a rain storm to make this trip a memorable experience..

The Louvre tour guide excellent. Versailles Palace was a zoo - inadequate control to view art.

The Louvre tour excellent guide.

The Tower of London and watching the Changing of the Guard at Buckingham Palace were great. Viewing the Eiffel Tower on tour and strolling the Champs-Elysees at night on my free time were wonderful.

he did every thing right

The tour experience was well planned and organized. The communication between the tour manager and guests was excellent.

Loved going the castle and seeing some of the changing of the guards

Windsor castle

it was good

Good tour overall and very good tour guide but too rushed and not enough time at points of interest. Last night out to dinner (riverboat) until 11:45 pm and had to be up at 4:30 am for departure at 5:30 am.

I particularly enjoyed the tour of Westminster Abbey and the time spent there.

problems left at the airport and not picked up to go to the hotel.

See below. And, London was done too quickly. You really should consider adding a day to both cities.

Lots of great venues to see. The only thing that could make it better would to be having only ONE bus driver while in Paris!

A great way to see London and Paris with the perfect itinerary and plenty of free time. Our tour guide, hotel staff and drivers were always attentive, full of information and ready to help when needed. Airport pickup and delivery is a stress eliminater and so much appreciated.

I think 4 stars is a very good review. My favorite experience was the night dinner cruise on the Seine River starting from under the lit Eiffel Tower.

The Tower of London, the Louvre Museum, and the ride on the Eurostar train were our most memorable experiences​.

Bus tours, Louvre, Versailles, Siene dinner cruise, Westminster Abbey, Windsor Castle all good. Paradis Latin way too long for first night. Eifffel Tower ws way too rushed.

Thurs. Sept. 19 Landed on time. Took about an hour to get to baggage for pickup. Lack of signage to explain you cleared customs first and got luggage at the very end made it a bit confusing. Got to Paris Marriott Rive Gauche Hotel around 12:30 and we were pleased our room was ready. We attempted to nap during afternoon but weren’t that successful. The hotel was very nice, comfy beds, great in-room coffee, lots of ports and a very large TV. The only negative is that it’s off the beaten path and not really close to the heart of the city or the major tourist attractions. Met in lobby for Opening Dinner and a night at the Paradis Latin. The cabaret show went from 8:00-11:15; way too long for most of us who did not sleep on plane and were going on over 30 hours of no sleep. We thought we were done after the first set at 9:30. First night should be an opening dinner and that’s it. My beef bourguignon was rubbery and a real challenge to cut. Fri. Sept. 20 Bus tour of Paris comprised the morning. Tour guide was very knowledgeable with respect to the artwork and the political machinations behind how they were infused with Greek mythology to make Louis IX appear to be on par with the gods. Sat. Sept. 21 Long and busy day. In the morning we did the optional tour of the Louvre. For me, the value of an organized trip is being able to have timed tickets and not have to wait hours to get in. Tour guide here was also good. Back to hotel for another quick break before going to Eiffel Tower and dinner cruise on the Seine. Our Malaysian Eiffel Tower tour guide was extremely personable. This visit wasn’t managed well. The group got split into two elevator trips to observation deck. Being in the second one, we had less than 10 minutes to look around and get pictures. That’s absurd. Dinner cruise was nice. We were supposed to have dinner on Eiffel Tower but a switch had to be made. This was actually a better activity. Food better, but nothing exceptional. Accompaniment was keyboards, guitar and female singer. They were fine. Sun. Sept. 22 We ate breakfast and then got on the bus to go to the EuroStar train which would take us under the English Channel to London in 2 ½ hours. Once at the train station in Paris, things got disorganized. I believe we were told to remain on the bus; however, people started getting off the bus and no one stopped us from doing that. We watched as other buses came, luggage was put on carts and taken to the train. Eventually our luggage was removed from the bus and taken away. We eventually arrived at the Leonardo Royal Tower Bridge Hotel which was also a great hotel. This one is in a great location - less than a ½ mile from the Tower of London. The room was very big, very comfy bed, couch, nice bathrobes. Not as many ports and a much smaller TV screen. The concierge desk would assist if asked but certainly did not go out of their way. Fortunately, our bus driver told us to go to them to get a 20% discount card for a meal at the Mayfair Chippy, a great mall chain of restaurants with very good fish and chips. Mon. Sept. 23 Breakfasts were better here - salmon, omelette station and individual sunny-side up eggs already prepared. Morning was a bus trip through the City of London. We got out and walked around Buckingham Palace to see the brigade marching there to take up their guard post. We drove by them back at the barracks bathing their horses. We had a lunch break at Harrod’s. The group broke up in the afternoon. We went to Westminster Abbey while others went to the Churchill War Rooms. Our guide was Duncan, who also is an actor. He was the best guide of the trip - very knowledgeable, engaging and a lot of fun! Seeing the prominent people buried and/or with memorials there - Oliver Cromwell, Wm Shakespeare, Stephen Hawking - was pretty impressive! Tues. Sept. 24 We took the optional trip to Windsor Castle. Up until this day, we had been very fortunate with the weather. In fact, Saturday in Paris was sunny and around 80 degrees. This was our day for erratic weather - torrential downpours followed by sunshine. London traffic is almost as bad as Rome, so it took a while to get to the castle. Mirza, our tour guide, was out of his element here. He said there was an outdoor introductory tour that would take us to the grounds where we could take either a historic or ceremonial tour - both inside the staterooms. We went to the meeting point for the outside tour waiting in the rain for their guide to show up. Mirza made inquiries and was told they’d be there. We waited for 15 minutes after the start time and, with no guidance from anyone, we bagged it and went to the stateroom tour which leads you sequentially through both the historic and ceremonial tours (i.e., they are not separate options as we were told - it’s one seamless tour). We got back midafternoon and had a little over an hour to rest up before our farewell dinner at Brasserie Blanc. Unfortunately, it was a bad way to end the tour. The waiters were totally disorganized, we were packed in like sardines even though three people did not show up, and the food was mediocre at best. Many were upset we had to walk ½ mile to get there, but traffic would take forever. One couple took a cab and they were the last to get there. Mirza handed us survey forms to complete with our names on them and no envelopes. That did not sit well with us. We are accustomed to the provision of envelopes and the option for anonymity.

Loved the castles and the bus driver in London.

Reversed tour . The local guide was not beneficial. The dinner excursion in Paris was horrible and a waste of $110. The time in London was more beneficial and memorable. The local guide in London was fantastic!

Eiffel Tower and Seine cruised was a magical night!

I really liked going to Versailles, Eiffel Tower, Westminster Abbey, and Windsor Castle.

Windsor castle and of course the Effiel Tower

The tour was fabulous! We crammed in many major attractions in one week. -Could never have done this individually. The group admission was incredibly helpful. We also received admission to really tough to get to places like dinner on the Eiffel Tower and Versailles.- Line at Versailles was about 1/4 mile, (no lie) but we had timed group admission.

Great overall experience. This was our first trip to Europe and the tour provided a great overall flavor that would allow for more specific future visits.

All the sites we visited were amazing.

Eiffel Tower dinner was delightful. Tour manager Evan was organized and talented and our local interpreters were interesting and informative.

The tour covered all the top historic sites

Greg was wonderful! He went over and above the call of duty to try to make sure everyone was well taken care of.

Great balance of tours and free time on the trip. Only negative is they still rely on tipping the manager, coach driver and tour guides. Need to stop this.

Music was good, hit most of the important sites.

The activities were good quality

This was my first tour ever, so I judged my ability to go and enjoy it based on the fact that it was rated as a '2' in terms of steps and stairs, because I walk with a cane. Maybe if the coach hadn't broken down in front of Mayor of London's house so we walked in the rain to Buckingham Palace and later did the Westminster Abbey tour after being picked up by new bus. The trek to Buckingham was more of a sprint than a walk (I guess due to the rain). A fellow tourist with a 'fit-bit' app announced later on the replacement coach that we had walked 7,780 steps, plus whatever we walked on the Abbey tour. Not a fan of the hotel, at all. Loved, loved, loved Paris. Loved the hotel, loved the Paradis Latin, Eiffel Tower, the opportunity to photograph Arc d'Triumph up close and personal. The Louvre!!!!! Loved the food in London, Windsor, and Paris! Great people in our group; they were thoughtful, kind, helpful and understanding of my physical challanges. Ambulating was way easier in Paris. I even took a taxi that waited for me while I shopped for a carry-on bag. Loads of great information, both historical and cultural, afforded to us by the local tour guides. They were exceptionally knowledgeable, even attracting strays from other tour groups, due to the consistancy with, and obvious love of, the history and art that I have studied and/or absorbed via PBS and other specials on British and French history, culture, and art. The average rating for the accommodations is due to the fact that I was not at all happy with the London hotel. The security staff seemed menacing to me., and would not respond to questions, only poiinting or using a shooing hand gestures. The water dispenser on our floor was out of order, and the houseman filling pitchers for other rooms on my floor totally ignored my request to have my pitcher filled. Finally had to buy from restaurant. The elevatores kept breaking down... thank goodness one-at-a-time. The Marriot lived up to its name, reputation and more.

London was fantastic and saw so many places. Loved Windsor castle and Westminster Abbey.

In London I enjoyed Windsor Castle and seeing the changing of the guards. In Paris the dinner at the Eiffel Tower and river cruise were fabulous!

We loved the boat trip on the Seine and the meal in the Eiffel Tower.

Nothing to compare it to, so it gets all 5 stars. No complaints.

We saw a lot in our 6 days. Very organized and professional. Loved London , would have liked to have a little more free time in Paris. The Eiffel Tower dinner and Seine River cruise was amazing !

Great tour of London and Paris for 7 days!

Was pleased with every part of the trip especially with the optional tours I purchased.

London and Paris in the Spring with excellent weather can’t be beat. The last night we had dinner on the Eiffel Tower-Wow!

seeing the Eiffel tour lit up at night was my favorite thing to see and especially when it flickered for a few minutes.

Attention to detail and the options...all except the Cabaret (not so much) We had several church members on tour and they were not comfortable going to a Cabaret.

Local tour guides were excellent. La Paradis Latin and the Evening in Paris restaurant in the Latin Quarter were highlights. We loved time to browse on our own. The Grange City Hotel in London was fantastic in every way. If we were rating this hotel alone, the score below would be excellent. The score of the Diva Gauche would be poor.

They make taking a trip, easy and very relaxing, and still get to see so many attractions!!

London and Paris we're exceptional cities to visit. Especially the culture and history.

We received the best tours for only having 3 days in each city.

Price was very fair and economical.

Loved London and Paris day trips

Paris and London are 2 of our favorite cities in the world and Collette gave us a wonderful experience in both places.

Eiffel Tower & dinner, Windsor castle, changing of guard gave me chills!

Dinner in the Eiffel Tower on my birthday was great. Changing of the guard at Buckingham Palace. Local guide, Brit, was wonderful. My favorite guide.

the tour was good because you showed us all the important places and my favorite was Louis XIV's Palace and Gardens. I think a another dinner could have been included since it was your anniversary!

Everything was excellent. The hotel and restaurants were great.

see earlier review ... tour guide manager was an issue.

Dinner at the Eiffel tour and the cruise down the Seine was the best!

Tour guide for Collette was not very people oriented

London - Tower Bridge and Castle. Paris - Eiffell Tower Garden and Palace of Versailles

the tour was fantastic but the directions were questionable, consequently missed the bus in London. Loved the architecture of France and England. Harrods was wonderful. The food was great.

Great Tour overall. All of our 9 Collette tours have been great.

Add this trip to your bucket list, Everybody needs to see London and Paris.

Fantastic trip! Can't wait to travel again with Collette!!

tour was great and the whole trip was memorable

The Bistro and Dance Show in Paris was one of the highlights...Food, show , arrangements...all excellent

We could have used more time at each stop at the landmarks, but that is not Collette's fault - the traffic in London was horrendous and it just seemed to take extra time to get anywhere. Our guide, Jeff Mullen, was knowledgeable, affable and patient. Our local guide in Paris, Natalie was fun and knowledgeable, as well. Nothing to do with Collette, but if the climate continues the way it is, I would not go again in mid-July. It was unpleasantly hot and when there were crowds, most attractions, it was miserable having to stand in line and wait (at Versailles, for an hour), even though we had group priority. I would have liked to been able to stop at the Arc de Triomphe and take some pictures. Not sue if why we didn't was due to time constraints and traffic or they just don't normally stop there - I think that should have definitely been a landmark we would have liked to have seen other than from a moving bus.l

Favorite memorable experience was Paradis Latin.

The trip was lovely and my tour guide, Becky, would receive 20 stars if I could give that to her! The only reason why I’m giving 4 instead of 5 stars is because my mom and I had to add extra days in order to experience some of the things you only drive by during the actual tour. For example, Collette drives by the Tower of London and if we hadn’t booked an extra day we wouldn’t have had time to go in it and see the Crown Jewels. Also the hotel in Paris was REALLY hot and uncomfortable; everyone thought the air conditioning was broken but it wasn’t! In contrast, everything about the London hotel was perfect; they were so hospitable and the location was beyond convenient. Nevertheless, my mom and I are in the process of booking a second trip through Collette so they did something right!

The tour allowed the opportunity to see the sites we were interested in and for free time

We were able to see everything we expected to. Eiffel tower, the museums, the architecture was great and seeing the castles

Eiffel tour dinner and Seine River cruise was the most memorable.

Dinner on the Eiffel Tower

Signed up for too many excursion, one of the excursions got us back to the hotel at midnight. Many of us had to leave at 6:30 the next morning and have our bags packed by 6

Guide was personal and friendly as well as extremely helpful. Love the care-free vacations as everything is planned out for you!

Great job. Ben the tour manager was excellent. Had a fun time and looking forward to another one.

Wonderful sites/locations and guide

Again well organized and tour manager was knowledgeable and helpful at all times. It was great.

Our favorite memorable experience was watching the Eiffel Tower illuminated at night. What an extraordinary sight! Simply unforgettable!

history, very good food, educational experience,

Price I thought was very reasonable. I purchased my own airfare. The hotels we stayed at were excellent, especially in London. The Grange Hotel was beautiful

Got to see all the highlights of the two cities.

The cabaret show in Paris was so fun and memorable

Great places to see. The high spots of both

Dinner and view at Eiffel tower.

We had a wonderful trip! ****, our tour guide, as super!!!

we enjoyed Paris and to have dinner included at the Effiel tower was great. Riding the train from Paris to London.was fun and a new experiance for us.

Very nice points of interest, however description misleading for Paris in spots.

Seeing the sights was the best

Loved all our extra excursion Favourite Windsor castle and Effie Tour

Great sites, service and staff

Loved Highclare and Eiffel Tower experience

Loved the cabaret show in Paris. Highclere Castle was amazing to see in person. Loved London and seeing the places I had only read about. Great trip!

London hotel was great! Paris was not so good. Neighborhood was a bit sketchy. Did not want to walk around the neighborhood at night. Most memorable was the cruise on the Seine River and the Eiffel Tower lighting up.

WE really enjoyed the tours of Paris and London and met some wonderful people.

We loved it all, just sorry we didn't have more time.

Our local tour guide for London got us to the front of seeing the old guard, band, and horses, marching from the guard-changing. I never thought I'd be able to see any of it, having seen the crowds, and being 5'3"! Loved our tours to Notre Dame and Versailles with our local guide in Paris. She was fabulous and so knowledgeable.

Besides having a great tour leader, we were extremely fortunate to have a wonderful group of people to travel with in our group

Amazing people and everything on time!

Windsor Castle was great but had to pay extra

I reviewed the trip previously

Louvre ,Paradis Latin, Eurostar,Westminster

We had planned extra days post tour in London based on the hotel we were slated to stay at, they switched hotels. Sub par hotel, and location.Would have loved more free time post visits to site. We had hours to kill and were not allowed just a few minutes to explore around the exhibits, such as gift shops or neighboring villages.Tour manager was sympathetic but claimed he had no flexibility due lease time on our bus.

It was all my favorite. Just the right amount of time for a tour.

Tour was great. Paris was excellent way

Great time with great tour manager and guides. Whole trip was memorable.

Everything was great - Eiffel Tower at night was a majestic sight

Boat ride on the Seine and dinner at the Eiffel Tower

Our tour manager was just that- a manager rather than a guide. She was very nice but we were left on our own with instructions to " call" if we needed anything! The hotel employees were unable to help us! We loved the tours and dinners!

Felt that an addt day in London and an addt day in Paris would of been beneficial and given us a chance to do more sightseeing. Seemed a little too rushed. The hotel in Paris was nice but I was disappointed as I had brought my granddaughter to Europe for her first trip and we had NO view from our hotel room window. Hotel in London was a good choice and their breakfast was wonderful. The breakfast in Paris was just ok; would of preferred to eat in the dining room of the hotel like we did in London. Have traveled with Collette before and would travel with them again.

See comments above, I think our tour guide did a great job. I don't know how she kept up with everything and made it look easy!

dinner at the Eiffel tower and the light display on the tower afterwards

It was a great time!Both London and Paris.

great tour mgr.. London local tour guide very good...Paris local tour guide knowlegable but devoted too much time to a few people rather than entire group

not treated well was looking for a wonderful experience for the price paid but that did not happen

The scenic cruise around the Effiel tower was very nice. I love the woman in black proformance in London.

I loved the dinner at the Eiffel Tower. It was all lit up in red, white and blue and was beautiful.

The additional tour guides are always knowledgeable and funny.

Paris accommodations left something to be desired. Our tour guide, Ms. Bisbash, was excellent and despite being ill, gave everyone first class service. She called us all by name and accommodated everyone's needs as best possible. I did think the "tour" would be more than a drive by of most of the areas. Fortunately, we had enough free time to go back and see most of the highlights we breezed past.

Tour manager made the trip a wonderful experience with my grandchildren. Now they say they won't travel again unless they can have Emily as their guide!

We thought we would have time to see each of the places mentioned on the tour guide. However, we just drove by and never stopped. There is no way we would have been able to go back to the places on our own. There just wasn't time when you consider the amount of time it would take to get back to those places. We were already there on the tour bus. Getting off for 10 or 15 minutes would have at least given us the feeling that we had seen those places.

Busy but fun! I enjoyed the river cruise and Eiffel Tower and the louvre.

Really enjoyed the tour of the Eiffel Tour. Wish I had more time there. Hotels were good but breakfast in Paris was not acceptable. Bacon was raw. I was looking forward to the play in London. Charlie and the Chocolate Factory is not appropriate for a group of older adults. I did not waste my time attending. The tour guide was wonderful. Very knowledgeable and great personality. Food in the London restaurant was so so. Service was terrible. The waitress lost our order. The food was slow in coming out and was nothing out of the ordinary. Whole thing was terribly disorganized on the part of the restaurant. Really liked the location of the London Hotel. Breakfast was good.

tour guide was okay i think she could have added more information. london walk on tour guide was great. In paris walk on poor hard to understand and always head of the total group .

Eiffel Tower tour and restaurant! Also Versailles with the French lady as GUide was awesome,she was so knowledgeable and informative,loved every minute of it!Was wonderful selection of sites to visit,wish we had more time to see more!