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Traveller Reviews

Spotlight on New York City

From $2,249 pp*

5 Days • 5 Meals

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  • Great tour leader

    • Service
      Our leader, Phyl, was outstanding. She expertly led a group of forty through the crowds of NYC. She was personable, knowledgeable, and caring.
    • Tour
      The new Liberty Museum was excellent. Most memorable however was the 911 museum
  • You said PERFECT! NOT PERFECT! Will not tour again.

    • Service
      Tour guide, Natalie Riegel, was wonderful, friendly/helpful/organized. However, in documents you said we would be taken to dinner, to show, to subway and back to hotel. This is not so. Bus took us to dinner, picked us up and to Broadway show. Natalie told us "you are ON YOUR OWN, to return to hotel after show. Gave walking directions back to hotel." Could not get a taxi. Took pedi cab. This was $60.00 for a few blocks to hotel. This is not acceptable and not what you stated in documents. I am a single woman with my granddaughter. It is 10:30 at night in New York City and we had to go back to the Hotel by ourselves at this time of night. Phantom of the Opera was not understood or liked by my fourteen year old granddaughter. There should be an option. She liked Pretty Woman.
    • Tour
      Additional cost of Greenwich Village and poured rain. Tour guide was excellent and restaurant.

    Thank you for traveling with Collette to New York City. We're sorry to hear you were dissatisfied with portions of the tour. In reviewing your documents, it does not state that you would taken to dinner, the Broadway show, the subway and then back to the hotel. If you would like to discuss this further, please contact our Guest Relations Team.

    Collette Support
  • Most enjoyable!!!

    • Service
      Yes! This was our 4th tour with Collette.
    • Tour
      First day the itinerary should have been reversed as the day was ery busy. Transportation from the shows would be nice.

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