Alaska Discovery Land & Cruise featuring a 7-night Princess Cruise

01/11/2019

Service

the tour guide on this trip was the only6 Collette guide we have not enjoyed . He was not interested in assisting us.
Tour

the riverboat cruise was very intersting

Thank you for traveling with Collette to Alaska. Collette prides itself on upholding a high standard of excellence and this includes an image of competence and professionalism. It is paramount that our guests trust tour managers to be capable, qualified and organized. Your tour guide's team leader will review this feedback with him in order to avoid similar situations in the future.

Collette Support

01/09/2019

Service

All of the activities planned were exceptional. Our Tour guide was very helpful and willing to step outside the box for our group. She provided us with options and information.
Tour

It was a trip of a life time and I loved every part of it.

01/09/2019

No customer service. After 3 trips will never travel with Collette again

Service

We encountered a problem on our trip. A lost bag. Our guide was young and had no experience handling the problem. No one at the corporate level contacted us or Alaska airlines to help us resolve the problem. The bag was sitting in lost baggage from day one. If someone had even bothered or was encouraged to look for the bag we might not have had to forfeit our trip. We were not even offered condolences just an extremely expensive ticket
Tour

See previous forfeiting our cruise

Thank you for traveling with Collette to Alaska. Please accept our sincere apology for the issues you experienced after your luggage was left on the plane in Seattle. Your feedback will be reviewed by the Tour Management and Guest Relations Teams.

Collette Support

01/06/2019

Service

Yes I have traveled with Collette several times since our Alaska trip. Always easy travel.
Tour

The cruise and the glaciers were phenomenal.

01/05/2019

Amazing

Service

Our guide was amazing, the trip was phenomenal
Tour

Just overall wonderful , the guide the , agenda, ect

01/05/2019

Service

Always got suitcases where they needed to be. Not a good value for the price.
Tour

Enjoyed the mixture of land and sea. Boarding proper buses was sometimes confusing when multiple buses were available.

Thank you for traveling with Collette to Alaska. A member of the Guest Relations Team will be reaching out to discuss your feedback

Collette Support

01/04/2019

Comments from an inexperienced traveler who forgot she doesn't fit in coach

Service

To start, we do not travel a lot so we are not as aware as more experienced travelers. A slower paced tour would be more suitable for us, but we took this tour because it was a library fund raiser. Our tour guide Barry was wonderful and we would be willing to go on another tour with him. The people in the group were very pleasant and it was great to meet people from other parts of the country. We had three flights to get to Fairbanks, and that was brutal as we are tall and do not fit into coach seats. It took my husband the entire land segment to recover from the flights.We also do not fit well into buses. Moving just about every day was difficult especially for my husband. He did not go to Denali park at all. The cruise part was fine. Collette's support staff was very helpful. The hotels on the land segment were quite nice.I did not like the family lunch the day of the river boat cruise.
Tour

Seeing Denali - we were fortunate that the mountain revealed itself. And seeing Alaska from the water.

01/04/2019

Service

Our tour director, Evan, was the BEST! But we needed more time at each city or port.
Tour

Not enough time to tour each city or port. Also, time allowed INCLUDED waiting for slower tourists to get on/off busses. You MUST add that on to the time allotted.

01/04/2019

Great time!

Service

I had a great time on the Alaska trip. Another check off my bucket line.
Tour

I loved the land tour and we had a great tour guide.

01/04/2019

Collette helped make our first land tour/cruise first rate!

Service

Our first trip, ever, therefore, we needed all the help we could get and Collette came through. We booked this trip after a Collette presentation at our local Chamber of Commerce. An area travel coordinator, Theresa's Travel, was also present and she acted as our "go-between" for deposits, payments and documents required by Collette.
Tour

Considering this was our first tour, we had no expectations but will measure all future tours by this experience. It's hard to pick one thing that made this trip all that it was except to say Collette and Princess Cruises was outstanding in finding the best of Alaska.

01/04/2019

The trip was amazing as well as our guide.

Service

I can always count on a well planned trip. You get the best quality in everything, but this time my ship accommodating stateroom was suppose to be a balcony and was not. I know the difference in price as I cruise a lot. Asked to change and to late.
Tour

There were a few. I loved the train trip. Beautiful countryside. I loved the lodges we stayed in. The Paddleboat ride and lunch were great. One issue not so great was I was suppose to get a balcony on the ship which I did not get. The stateroom was not good. The flight home was not up to speed and then to be dropped off away from the gate and have to walk up a flight is stairs with bags was not fun. That could of been better.

01/04/2019

ALASKA Discovery Land and Sea

Service

Representatives were easy to reach and problems readily handled.
Tour

The tour itself was great and memorable however, our flight schedule was very bad. Very late start from departure location which caused us to arrive in Alaska within a 20 hour framework. I was the group leader from my area and was in no way involved in selecting the flight times.

01/04/2019

Wonderful tour, GREAT tour director

Service

Everything was handled so well by Stacey, our tour director.
Tour

On an Alaskan cruise??? Are you kidding?? Every day there were memorable experiences!

08/28/2018

Always rates the best.

Service

Thirteenth tour with Collette. First class as always. Took very special care of my entire family.
Tour

Land tour was exceptional. Loved Glacier Bay.

08/16/2018

Service

We had a great time on our trip and would highly recommend Barry, our Collette tour guide. The assistanceCollette provided with connections and luggage with exactly what we needed. The beauty of Alaska was everything we hoped for and more.
Tour

The experience on the cruise was fine. We were on the trip to see all we could of Alaska and really weren't into the entertainment and shopping which were major components of the Princess experience. We loved the river boat trip, the excursions into Denali and all the views of the coast as we cruised to Vancouver. The time we spent viewing the glaciers was unexpectedly amazing and awe inspiring. We were very disappointed that we were not able to book a minisuite on the cruise ship via Collette.

07/25/2018

Too expensive for what we got.

Service

The cost of the trip was too high for what we got. Some of the activities were fabulous as other were too long and mediocre. The last 2 days of the trip were a complete failure, my expectations are to have thing to see or learn every day. In this case the trip should have be completed at the end of the cruise and arrangement made for the trip back home that day.
Tour

The glaciers, bus tour in park with wild animals.

07/17/2018

Service

Well organised. Yes I will travel with Collette again and recommend them.
Tour

Glacier and Denali national Parks

07/08/2018

Collette is the best!

Service

Everything was perfect. We love Collette, this was our 5 tour with Collette.
Tour

The Alaskan Discovery tour was better than I thought it would be. The views, people, food, lodges, etc. Everything was wonderful.

07/04/2018

Totally would recommend Vera!

Service

Traveling today seems so easy but it is not especially in my age group. Vera navigated every part and knew the questions we didn’t know to ask. She took any concerns away! She gave me informed choices as well as day by day info plus money options.
Tour

Safety... luggage taken care of... over the top AK accommodations... Kathy Fil our tour guide was an absolute gift... Now fav experience... dome top train day with the most spectacular train guide and views

07/03/2018

Paid way too much for a sub-par trip

Service

Cruise part was very sub-par, Unclean ship, smell of sewer in hallways, poor food. Strongly suggest you break from Princess.
Tour

Denali part was great--other half--poor

Thank you for your feedback. A member of the Guest Relations Team will be reaching out to you.

Collette Support

06/24/2018

Fantastic trip

Service

Collette has provided excellent service on all four of my tours with them. They anticipate needs, they take steps to meet those needs {wants and desires}, and smooth the way to eliminate problems. They provide information about sites to be seen, advice on leisure time activities and are on top of changes! Marion was great!
Tour

Seeing wildlife was my goal. Saw two mama grizzlies with two cubs each, a fox with two kits, and a mama and little whale breaching. I had some great food. Talkeetna was very interesting.

10/14/2017

Service

Would recommend any collette tour.
Tour

Most favorite: The whale watching tour where we saw a pod of 12 whales all breeching at the same time.

10/14/2017

Service

Enjoyed our trip. The trip to Denali was good and sight-seeing was fun. The Princess cruise was nice, had a balcony and enjoyed views and sights. Food was good. Learned some things on the ship toward the end we wish we had known earlier, like how to get ice for our room. All transfers went well. Our guide was likeable and helpful.
Tour

Seeing wildlife, up close and personal.

10/11/2017

Great guide, Mike Hepler!

Service

Our guide was organized, friendly, and well informed!
Tour

The guide was exceptional

09/12/2017

Exceptional customer service throughout our trip!

Service

Your customer service was exceptional. This was important as this was the first time I booked without the help of a travel service. The trip was all I anticipated it to be save the weather , but for the time of year we visited the climate was rainy . We lucked out in Denali and had a picture perfect day . Saw many animals when we learned other groups had not. The Princess Cruise lines had outstanding service as well. Our guide Barry, did all he could to insure our needs during the trip and always made himself available if needed.
Tour

Denali was one of our most favorite experiences. We saw a lot of wild life - photos on my cellphone . Many Grizzly Bears and Moose was seen along with the Dali Sheep!

09/12/2017

Fantastic,beautiful and fun trip!

Service

This was our first cruise with collette and our second trip using collette. We did a land tour and cruise to Alaska. From the pick up at our home to the airport in New York to Seattle and on to Fairbanks, everything was done so well. Our guide from collette met us in Fairbanks. He was friendly and very helpful. During the tour he was very knowledgeable and made the trip fun. We had many questions especially aboout the cruise, he was always available and answered our questions sometimes twice with patience and understanding. His name was Barry Kobuk.
Tour

The scenery was absolutely breathtaking. Denali National Park was my favorite. We saw so much wldlife in their habitat, grizzybears, wolf, moose, reindeer,etc. The scenery here was beautiful as well.

08/29/2017

Overall well done.

Service

We thought everything was well done, except for the flight schedule. Getting into Fairbanks at 4am est was not fun.
Tour

The whale watching was so much fun.

08/21/2017

Service

Every thing we did was great. It was planned well. I would recommend Collette to anyone and I would choose Collette again.
Tour

Bus tour through Denali National Park, train ride and Stern wheeler Discovery ride.

08/15/2017

Enjoyed Alaskan beauty

Service

Very organized with well thought-out itineraries. We would definitely use them again.
Tour

We thoroughly enjoyed the Sternwheeler cruise, Denali tour, Denali Dinner theatre show, exploring Anchorage, ride to Whittier, and cruise with the various ports.

08/15/2017

Service

Excellent land tour. Excellent cruise. *personal details removed by Feefo* our tour manager, was fabulous. I'd highly recommend this trip!
Tour

Whale watching was a highlight of the trip.

07/20/2017

Wonderful vacation

Service

Tour was organized well, the tour director did a wonderful job with her knowledge of Alaska and the various ports of call.
Tour

Great tour I would recommend to everyone

07/19/2017

Awesome scenery and service

Service

We are thoroughly impressed with the planning and care of each person on the trip. We would never be able to find all the sites and day trips on our own. Collette makes it so easy and we really enjoy all the information given by the tour guides and bus drivers. Not to mention the awesome scenery of our great state of Alaska!
Tour

We love to ride bicycles and were able to do two bike rides. And who ever imaged walking on a glacier or seeing seals from a paddle boat or landing a sea plane near a pod of whales? wow!

07/18/2017

Service

Great trip. Not sure that it was superior to just using the Princess facilities directly.
Tour

Saw lots of wildlife. Loved Denali.

06/20/2017

Service

Improve air quality in cabins
Tour

There was a foul smell in room

06/07/2017

Bucket List Vacation

Service

We were very pleased with our tour director. She was very well informed and very personable. We loved the land part of our tour. It was simply amazing!! We also enjoyed the trip on the dome train. It was very enjoyable. What can we say about the cruise?? It was an absolutely remarkable trip with near perfect weather in one of the most beautiful spots in the world. We loved the trip!!
Tour

Viewing the glaciers and our whale watching tour were both amazing...........

10/01/2016

close but no cigar

Service

The Alaska tours and cruise were great. The disembarkation in Vancouver had nothing to do with Alaska. Remember the name of the cruise was "Alaska Discovery". It also necessitated the purchase of passports. In addition to the extra cost there was the bother of getting photos, filling out forms and worrying about getting the passports in time. The Vancouver city tour delayed our departure for SEATAC and came at an additional expense. This disembarkation also resulted in having to pass through customs - an unnecessary hassle.
Tour

Our tour manager was ***********. Chuck was truly outstanding! He was, in fact, the reason I have rated this tour so highly. My wife had some mobility issues and Chuck's compassion and thoughtfulness made our lives much easier during the tour and cruise. Walking is certainly taken for granted by those of us who have no impairment. This makes it difficult for the unimpaired to communicate the degree of rigor involved in boarding buses, ships and airplanes. This is especially evident in the descriptions of walking and stair climbing in the shore excursion information.

09/27/2016

your tour guide was the best ***********. He made the trip the best kept a...

Service

your tour guide was the best ***********. He made the trip the best kept all of us informed about the history of Alaska and your points of interest were the best. We were so blessed with perfect weather
Tour

Seeing Denali, seeing the wild life, Our tour guide was the best ***********. Riding in the glass topped train. Every day was another new adventure. Meeting people from all over.

09/13/2016

Service

The purchase experience was superb as well the entire tour. Kathleen was an awesome tour manager.

08/24/2016

Service

Service on tour was excellent Australian office is new and had quite a few glitches. Had to work hard to get pre tour information and when tour booklet came it was not individualised to our tour just "cut and Paste" repeated over and over

08/03/2016

Outstanding trip

Service

Efficient and courteous. Handled details that made trip very easy and trouble free.
Tour

Day in Denali was outstanding. Close up view of glaciers was incredible. Food on ship was not up to that experienced on other cruise lines.

07/05/2016

Service

The tour manager was exceptional in her dedication to personalized detail. We have been on many tours with many tour managers but never has one spent so much time on preparation. I hate the idea that Princess was involved. All I really wanted was a land tour that included a trip into Denali. Compared to other tours that we have taken, this tour had very few included meals except at sea. If this is typical of Collette I would have to think twice about booking.
Tour

Most memorable was the trip into Denali park. The least favorite part was the dominance of everything by Princess..

07/05/2016

If you want to have fun

Service

This was my first experience with a tour guide. Kathleen Fil is so knowledgeable about Alaska. She's fun and friendly. She seems to know about all the towns in Alaska. Every day we got a love letter informing us of what was going on for the day. Kudos to Collette.
Tour

The most memorable time for me was sitting in the dining room eating lunch and going past the glaciers. Another memorable time was watching the movie under the stars as the ship was gliding by the beautiful mountains. The train ride through Denali Park was amazing.The day was so clear that we have awesome pictures of Denali.

07/05/2016

Service

Excellent planning and tour manager. Kathleen Fil was extremely knowledgeable and friendly. She planned everything ahead and made us feel secure
Tour

Excellent, I would not hesitate to use your company again in the future. However, I would try to deal directly with Collette and not the travel agency. There was too much back and forth when all 3 of us were involved.

07/05/2016

Very happy withe the service and the locations we were taken to.

Service

My girl friend and I were very happy with Collette and Kathleen our tour guide, as she extended her self far beyond what was expected of her. Keeping us informed as to what was coming up every day and looking out for our welfare. Taking us around site seeing when she could have been doing other things. Her attention to details was just great, we were so comfortable with her. If we do another tour it would be with your company and hopefully with Kathleen.
Tour

We were happy with the locations we were brought to and where we stayed. We liked that we were able to have free time to visit locations we found interesting, and that our guide advised us of things we should see and not see. Some of the stops on the land portion of the trip we understood were tourist traps so we conducted our selves appropriately. We were able to get pictures of the local wild life while were on the bus tours. We found the towns of Alaska to be fun to see and the locations a once in a life time visit. We loved it.

06/25/2016

Alaska Tour Experience.

Service

Collette provided excellent service. All arrangements and tour guides were excellent. The only shortcoming was in the area of food. I expected that more meals would be included on the land portion of the trip and I feel that the food on the cruse ship was just average. Because food is not the reason that I took this trip, I did not include it is my excellent rating. I would recommend Collette and this trip to anyone.
Tour

I enjoyed the entire experience.

06/25/2016

Superb experience.

Service

Such captivating beauty in a northern most state of the US.
Tour

Our tour through Denali Natl. Park with super Naturalist/driver, Bill Watkins. Our 4 hr. train ride from Talkeetna to Denali. Riding on our tour bus with Ann Grier, our Collette guide. The unbelievable sights of wildlife, glaciers, and the geological changes due to the elevation and mountains. Our tour by the Star Princess Liner. This was our first experience on an ocean liner. Seeing 3 major cities in Alaska and stopping at the ports for a day each & visit with tour through Vancouver. Interesting to learn about each of the cities, people, cultures, economies.

06/21/2016

Alaskan dream vacation

Service

My husband and I loved our Alaskan tour with our guide. She was very friendly,knowledgeable ,and ready to help and answer any questions you might have. Not always an easy job with so many different personalities and needs. Kristen always did everything with a smile. We would gladly travel with her again. In fact, we would love to know her future tours.
Tour

It would have been nice to have more meals included for land portion. (Breakfasts).

06/21/2016

Service

This was a good tour, but not great. I felt that we had no opportunity to get to know our fellow travelers in our group (Ann's group). We never had meals together--other than the Musical theater show at the Denali Princess Lodge. It would have been fun to have a small social gathering in the beginning to introduce ourselves to one another within maybe an appetizer setting (this expense could have been included in the package).

06/21/2016

Service

Your Tour Director who was with us did an excellent job.
Tour

As sated above the tour director was excellent. Most of the hotels were ok but hardly the best.

Travel Packages

Travel Destinations

Travel Styles

Travel Deals

Collette Gives You More

Travel Blog

Alaska Discovery Land & Cruise From $3,734*pp Featuring a 7-night Princess Cruise

From $3,734*pp

Collette Gives You More

At a glance here are the Tour Highlights

Itinerary

Alaska Discovery Land & Cruise featuring a 7-night Princess Cruise

Your Day by Day Itinerary

Notes

Travel Tips

Full Itinerary

Available Offers

Enhance Your Trip

Optional Excursions

Pre and Post Night Stays

Tour Extensions

See Our Collette Travelers on Tour

#GuidedByCollette

Reviews Of Alaska Discovery Land & Cruise featuring a 7-night Princess Cruise

Other Tours

Need More Information?

Enter your information and a highly trained Collette agent will call you to help you through the process.

Give Us a Call

More Ways to Contact Us

Alaska Discovery Land & Cruise Featuring a 7-night Princess Cruise