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Reviews Of Reflections of Italy

Reflections of Italy

From $2,609 pp*

10 Days • 13 Meals

  • Collette Tours, our only choice for future tours!

    • Service
      Our recent trip to Italy was excellent! Our Tour Guide, Giulio was outstanding, his knowledge of the sites we visited was tremendous. He enabled us to get the maximum impact of all that we visited, with humor and in a friendly manner. He is a Collette treasure! Also Antonio, our Bus driver was excellent. He drove with care and safety, watching over us and our belongings with total security. Due to this experience Collette Tours will be our only choice in the future.
    • Tour
  • Disappointing:Tour Manager was not Italian and tour descriptions misleading

    • Service
      I was very disappointed that our Tour Manager was not Italian. I could understand if this had been a multi-country tour but it was "Reflections of Italy." Fortunately, the local guides were all Italian and easy to understand. I only wish that the same could be said about the Tour Manager. During the bus ride to Assisi, the tour description stated, "Ease your way into the local culture as your Tour Manager shares a few key Italian phases." My recollection is that we only learned Buon Giorno (and Buenos Dias). Tours that I have been on with other companies have stressed the local culture and language much more - with daily language lessons during the longer bus rides. While we were in Italy there was a significant political and financial situation that was making headlines in the U.S. but were never mentioned by the Tour Manager. Finally the descriptions of the daily activities were misleading. Florence: "During your cultural tour of Florence you'll also view the Cathedral of Santa Maria deal Fiore, the Palazzo Vecchio and the Church of Santa Croce." FROM THE OUTSIDE!!! Milan: "Take in some of the city's amazing sights on a locally guided walking tour: view the Opera House La Scala and Vitterio Emanuele Gallery, and visit the Duomo-- this magnificent Gothic cathedral....." IN THIS CASE, 'VIEW' MEANT ACTUALLY GOING INSIDE BUT 'VISIT' MEANT LOOKING AT THE DUOMO FROM OUTSIDE.
    • Tour
      On a tour entitled "Reflections of Italy," I would have expected to be more immersed in Italian culture. While the hotels were were nice, it was disappointing that the breakfasts did not include any of the wonderful fresh fruit that was for sale in the markets. Based on the tour description, we all thought that we would be going into the Cathedral of Santa Maria del Fiore in Florence and the Duomo in Milan. Given the cost of the tour, it could have included admission to these two iconic Italian cathedrals.

    Thank you for traveling with Collette to Italy. A member of the Guest Relations team will reach out to you.

    Collette Support
  • Excellent value and service.

    • Service
      Excellent service throughout the tour. Tour guide was so knowledgeable and went above and beyond to make the experience great.
    • Tour
      Got into sites that that would not have had the time and patience to do on my own due to the "skip the line" nature of the guided tour group. Also some of the best experiences are not even available to the general public that Collettes has access to.

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